Community volunteer roles in hemel hempstead, hertfordshire

Introduction

The Hunger Project is a global not-for-profit, founded in 1977. We believe passionately that ending hunger is possible, and that our generation has the power to end it once and for all.  Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist.

We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. We comprise of 13 Programme countries across rural Africa, South Asia and Latin America and 9 Partner countries, which are the fundraising arms - one of which is The Hunger Project UK (THP-UK).

The Opportunity

We are seeking a highly organised and experienced volunteer Company Secretary to play a crucial role in the effective governance and compliance of our charity. This is an exciting opportunity to contribute your expertise to a cause you care about, working closely with our CEO, Chairpersons, and Board of Trustees to ensure we meet all statutory and regulatory requirements. The Company Secretary should also be available to provide a central source of guidance and advice within THP-UK on matters of charity ethics, company law and good governance. 

Key Responsibilities

Board Meetings & Support

• Collaborate with the Chair and CEO to prepare agendas and forward plans for Board meetings.
• Circulate papers and documentation in advance of meetings.
• Attend all Board meetings (typically quarterly), ensuring meetings are properly constituted (e.g. quorum present, aligned with Articles of Association).
• Accurately minute proceedings, record decisions and actions, and circulate minutes promptly.
• Maintain records of attendance and track follow-up on agreed actions. 

Statutory & Regulatory Compliance

• Ensure timely filing of statutory returns with Companies House and the Charity Commission, including:
  • Annual confirmation statements and annual returns.
  • Updates to trustees, registered address, and governing documents.
  • Submission of trustees' report and audited accounts (in collaboration with auditors).
• Keep an organised archive of governance documents, policies, minutes, and resolutions.
• Act as point of contact for formal correspondence from Companies House and the Charity Commission.

Corporate & Charity Governance

• Advise the Board on legal and regulatory requirements, charity ethics, and corporate governance best practices.
• Keep up to date with statutory requirements and best practice for good corporate and charity governance and inform the Board as appropriate.
• Maintain all statutory registers.
• Conduct reviews of policies for clarity, compliance, and role-specific responsibilities.
• Assist in reviewing and submitting governance-related policies for Board approval (e.g., safeguarding, conflict of interest).
• Maintain a policy review schedule and ensure timely updates.

Trustee Support & Onboarding

• Support the Chair in maintaining an up-to-date Board Handbook and policies.
• Assist with onboarding of new trustees by providing induction packs and key governance documents.
• Signpost training opportunities and updates to ensure trustees are well-informed of their responsibilities.

Person Specification

Essential

• Proven experience in company secretarial, governance, legal, or high-level administrative roles.
• In-depth knowledge of UK charity and company law, including Charity Commission and Companies House requirements.
• Excellent organisational skills and attention to detail.
• Strong communication skills with the ability to draft clear, concise minutes and reports.
• Proficiency in Microsoft Office Suite, Dropbox and virtual meeting tools.
• Ability to work independently, flexibly, and to deadlines.
• Alignment with the mission, vision, and values of The Hunger Project.
• High level of integrity and discretion.

Desirable

• Experience volunteering in the non-profit or charity sector.
• Familiarity with charitable companies limited by guarantee.

Time Commitment & Location

As a volunteer for THP-UK, you would play a vital part in our work. You will be home-based with attendance at in-person Board meetings every quarter in West London or Central London. We expect the work will entail approx. 8–10 hours per month, varying around quarterly Board meetings.

What We Offer

• An opportunity to make a lasting contribution to ending hunger.
• Use your professional skills for high-impact global work.
• Work alongside a passionate team of trustees and volunteers.
• Reimbursement of agreed out-of-pocket expenses.
• Induction and ongoing support from the Chair and Board.

How to Apply

Please submit your CV and a short cover letter by 15th August 2025. We will be reviewing applications on a rolling basis and will be in touch with shortlisted candidates.

We actively welcome applications from candidates of all backgrounds and identities and are committed to equality, diversity, and inclusion.

Work Experience Opportunity: Front-End Developer
�� Remote | �� 3 months | Unpaid (Certificate of Completion)
�� Potential for full-time role upon successful completion

Join Learnsy Academy and help build our AI-driven platform for smarter, faster, more personal career planning.

What You'll Do:
– Develop and maintain both the front-end and back-end of the platform
– Integrate APIs from course providers, job boards, and LinkedIn
– Implement designs from Figma prototypes with attention to detail
– Ensure performance, security, and scalability
– Work in an agile, collaborative team environment

Requirements:
– Experience with front-end frameworks (React, Vue, Angular)
– Knowledge of back-end development (Node.js, Python, etc.)
– Familiarity with databases (MySQL, MongoDB, PostgreSQL)
– Understanding of API integration and authentication
– Portfolio or GitHub showcasing work required

�� Apply: Send your CV + portfolio/GitHub link to our email ID.

Applications without a portfolio will not be considered.

This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to collect analyse and report on information gathered during our work and from our Lived Experience Board who will hold focus groups to supply information to ensure that the work that we carry out as an organisation remains relevant and changes as people’s needs do.

This information and the reports that are created on the back of it, will also be used to encourage and campaign for change in wider society.

The role of Research and Analysis Co-ordinator will be to collate the data and create analysis reports for the organisation to use as part of our ongoing projects and look at new areas of work that comes from this data.

You don’t need to have lots of experience in this area, just the attention to detail and understanding of how such data is collected and reported, we want to do things differently, therefore those core skills, as well as a passion for the charity purpose, is more important than anything else.

If you think you would be good at this, please apply, we want to hear from you.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to develop an online food bank, allowing people access to a food bank that may not get help through their local council/Job Centre and may only want to use the service online.

People may want to use the online service of a food bank for many reasons, whether due to disability or not. 

The role of Project Co-ordinator role will oversee this project with guidance and input from the trustees, lived experience board members and with the support of other co-ordinators that are relevant to the outreach, funding and running of the service.

You do not necessarily need experience of this kind of role but good attention to detail and task management potential will be key, we can work the rest out together. If you like the idea of this, please get in touch with us and we can arrange an informal chat.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this). 

Animal Fosterer

As an animal fosterer, you would be supporting the RSPCA in providing either our cats, rabbits, guinea pigs, or other small furries with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in their wellbeing and socialisation, which will significantly improve their chances of successful rehoming.

Once everything is in place, the animal center will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your foster. The RSPCA is also happy to reimburse any other pre-agreed expenses that you may incur through volunteering for us.

Whilst our animals are in your foster care, you will:

• Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.
• Feed, water, and groom them in line with our advice.
• Transport them to any veterinary appointments if required.
• Provide them with your time and patience.
• Help us spread the word about the animals in your care so they might find their forever home quicker.
• Playing and cuddles are also a must!

What we are looking for in a volunteer Fosterer

• Volunteers aged 18 or over who have had plenty of experience caring for animals.
• Fostering experience is beneficial but not essential as training is provided.
• For their wellbeing, the whole family should be on board with fostering an animal.
• Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case).
• You will need to live in our branches area.
• You will need to be able to pick up supplies from our office in Eastcote and transport animals to the vets for routine and emergency appointments.

What we can offer you as a volunteer Fosterer

• You will be making a massive difference to the welfare of the animals in your care.
• Join a community which will enable you to meet new people and make new friends.
• Learning new skills through our comprehensive induction and fostering training programme.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

It is worth mentioning that our animals do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster animal.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Work Experience Opportunity: Drug Bank Research Contributor

Project: LGBTQIA+ Inclusive Digital Health App – PRIDalLY
Organization: House of Chandra Kamala Ltd
Location: Remote (Work from Home)
Duration: 1–2 months | Part-time
Type: Unpaid work experience with Certificate & Reference Letter

About the Project
An AI-powered health platform designed for LGBTQIA+ individuals in India and the UK.

We are building a reliable, searchable Drug Bank (similar to BNF or Medscape) to help users understand:
- Medication uses
- Drug interactions
- Warnings for special populations
You'll be contributing to a one-of-a-kind digital public health tool with real-world impact.

Role: Drug Bank Research Contributor (Multiple Openings)

You’ll support the creation of a structured database of medicines, collaborating with:
- Pharmacy professionals
- A supervising clinical pharmacist
- A licensed psychologist
Your contributions may include:
- Common uses, dosage, side effects
- Drug–drug interaction mapping
- Risk warnings for special populations (e.g. pregnancy, renal/liver impairment)

�� Key Responsibilities:
Depending on your assigned focus, your work may involve:
1. Drug Sheet Creation
- Compile 300–500 commonly used medicines
- Record: Generic & brand names, dosage forms, indications, side effects, classifications
2. Drug Interaction Mapping
- Identify known drug–drug interactions
- Note severity and recommended actions (e.g. avoid, monitor, combine with caution)
3. Contraindication Mapping
- Highlight drugs to avoid in special populations (e.g. pregnancy, liver disease)
- Reference sources like BNF, CIMS, DrugBank, Medscape

✅ What You’ll Need
- PharmD / BPharm / MPharm (completed or ongoing)
- Knowledge of trusted drug sources (BNF, DailyMed, Medscape, RxList)
- Attention to detail
- Familiarity with Google Sheets or Excel
- Availability: 5–8 hours/week for 4–6 weeks

�� What You’ll Gain
- Certificate of Work Experience
- LinkedIn/resume reference from a UK-based company
- Real-world digital health research experience
- Priority for future paid roles at House of Chandra Kamala Ltd
- Mentorship in pharmacology and digital health innovation

�� How to Apply
Please send the following:
- Your name & contact details
- Your CV
- 2–3 lines on why you’re interested in this project
Subject Line: Drug Bank Internship – [Your Name]

�� We are committed to diversity and inclusion. LGBTQIA+ and underrepresented community applicants are especially encouraged to apply.

The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.  

The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances. 

We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board. 

 For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment  Pack. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Ealing Green Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests

Be trained to support young primary school children in numeracy, and help them to attain confidence and skills which will put them on a path to achieving their educational potential.

What will I be doing?

Numeracy, like literacy, is a vital life skill, but many children fall behind.

Following training, you will work one-to-one with six to eight year olds (school years 2 and 3) in a local state primary school to help them improve their confidence, enjoyment, and skills in maths. The school will select appropriate children who are behind in maths and likely to respond well to individual support.

Sessions are weekly, in school time, at a fixed time to be agreed between you and the school. Volunteers work one-to-one with each child for up to half an hour, normally with three children consecutively, for a total of about an hour and a half.

At each session, using games and other creative activities, you will support the child in learning or improving skills and gaining confidence in their own ability. The role is very much about helping the child learn, rather than you teaching.

Our Mentors (current or former teachers also volunteering with us) will provide you with direct support to help you plan sessions.

Where can you volunteer?

We partner with over 40 state primary schools across London - see our map on our website under "schools" then "partner schools"

Commitment

We ask volunteers to commit to a weekly session in school for the full school year. (Recognising that you will have to miss occasional weeks.)

What impact will this have?

You will be helping improve the educational and life chances of the children you work with. A child who is behind in maths aged six often develops a dislike for the subject and a belief that "I can't do maths" which can stay with them forever. Helping the child acquire skills and confidence can let them not just engage better with maths but can improve their whole attitude to education, giving them better chances in life.

Over half of the children we work with are "disadvantaged" in terms of being on pupil premium or having family difficulties. You will be giving these children support that may be missing at home.

You will not change the life of every child, but the experience of having a purposeful one-to-one relationship with a considerate adult from outside their family will be transformative for some children.

By helping to improve the performance of individual children, you are saving the teacher from having to devote so much time in class to them. This lets the teacher involve the whole class in better-received lessons, improving the educational experience for all the children.

What will I get out of it?

Training

Improving your coaching and interpersonal skills
Support through the year
Being active in your local community and meeting new people - including our other volunteers
Working with young children is (usually) fun and rewarding!
The great shared achievement when the child "gets it"

Some of our volunteers go on to a career in teaching.

We welcome - and we have - volunteers from a wide variety of ethnicities and backgrounds, reflecting the diversity of London. We will do our best to accommodate those with disabilities or access needs.

We are looking for trustees who will offer challenges, experience, and expert knowledge to help us think differently. We are looking for individuals who will take an active role in the governance of the Charity and support our expansion objectives - to remain financially stable whilst actively growing our volunteer network, our geographical coverage and our paid services to increase the number of families and young people we can support each year.

Person specification:

• Good, independent judgement and strategic vision.

• Commitment to the organisation and a willingness and ability to devote the necessary time & effort to the role.

• An understanding of, or interest in, special educational needs and disability affecting children and young people and their families.

• Skills to analyse proposals, examine their strategic consequences and make concise recommendations as part of the Board.

• Ability to cooperatively work with the whole team of trustees, and with employees and volunteers.

• Willingness to speak your mind and appropriately challenge other trustees and employees; but also listen to the views of different people before reaching a decision.

• Secure personal access to digital communication technology with an ability to competently and efficiently use those resources.

• Willingness to be available to employees for advice and enquiries on a scheduled or ad-hoc basis.

The ideal applicant would also possess the following:

• Extensive networks, and a willingness to draw on contacts as appropriate.

• Experience of working at a senior management / leadership level.

We are keen to hear from anyone who has a passion for our cause and feels that their experiences and expertise could be beneficial to our Board.

If you would like to be considered, please contact us for an application form link and provide a copy of your CV.

The application process will comprise of a two-stage interview, followed by referencing. We anticipate that successful applicants will be invited to join the Board in Autumn 2025.

We look forward to hearing from you.

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

We are looking for volunteers who:

•Can empathise with the families you are helping and show them kindness and respect;

•Are reliable and flexible and committed to volunteering on a longer term basis;

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

•Are respectful of the privacy, preferences and needs of the families you are supporting;

•Are polite and friendly;

•Can adapt to different situations and challenges;

•Enjoy making a difference in the lives of others

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Who are we looking for?

We are looking for a Trustee who is passionate about arts and social

justice, who wants to make a difference and is able to compliment our

Board of Trustees, Artistic Director, and Executive Director as we work

together to develop the impact and profile of Cardboard Citizens. We

believe that the need for Cardboard Citizens is as urgent as it ever has

been with the current external environment and the challenges for our

communities with experience of homelessness and poverty.

Whilst we’d like to hear from applicants from a range of backgrounds and

experiences, we are particularly keen to hear from those with skills in any

of the following areas:

·Digital, New Media

·Communications / public relations

·Environment & Sustainability

·Development

·Strategic partnerships

The general attributes we’re looking for in potential Trustees include:

·Good judgement

·An ability to think creatively and strategically

·An ability to collaborate and work as part of a team

·Effective interpersonal skills

·An active commitment to equity, diversity, and inclusion

·An ability to command trust and respect

·An understanding and acceptance of a Trustee’s legal duties and

responsibilities

·A willingness to devote the necessary time and effort required

What we ask of you:

·To serve an initial term of 4 years, with the possibility of re-appointment

until 8 consecutive years’ service has been reached.

·To attend 4 x 2-hour Board Meetings a year, committee meetings as

required, as well as an annual Away Day.

·To attend events, performances, workshops and other engagements, to

gain a full experience of the breadth of Cardboard Citizens work.

·To sit on one of the Board’s Committees.

·To provide specialist advice and expertise as required and appropriate.

·To advocate and champion Cardboard Citizens’ work, values, ambition,

and strategic direction.

In total, Trustees usually commit the equivalent of 10 days per annum to

their role.

What you can expect from us:

·The opportunity to help shape the future direction of a dynamic theatre

company driving social change, and be part of an active, loyal, and

engaged group of Trustees.

·Flexibility when it comes to attending meetings either in person or

remotely via video call.

·A full Trustee induction with current Trustees and permanent staff.

·Regular training and development opportunities.

·An offer of an annual 1-2-1 with the Chair.

Please note that Trustee roles are voluntary and therefore unpaid, but reasonable expenses will be covered.

Please don’t hesitate to get in touch with us if you’re not sure because of,

for example, your working hours, employment status, caring

responsibilities, level of experience, socio-economic or cultural

background or access needs. We would still love to hear from you so we

can talk about any concerns.

We actively encourage people from a variety of backgrounds with

different experiences, skills, and stories to join us and influence and

develop our working practice. By taking positive action around diversity

(as permitted in the Equality Act 2010), we will offer initial conversations

to candidates who self-identify with any of the following groups that we

have identified as underrepresented in our workforce and the wider

cultural sector:

People of African, Caribbean, South Asian, East Asian, Southeast Asian,

or mixed heritage, and others who identify as part of the Global

Majority

Candidates with lived experience of homelessness or poverty

Deaf, disabled, and/or neurodivergent candidates

LGBTQIA+ candidates

Candidates with care experience (e.g., those who have been in foster

care, residential care, or other forms of local authority care)

What to send

Either:

Letter (no more than 2 sides of A4)

OR

Video (no more than 5 minutes)

OR

Audio (no more than 5 minutes)

telling us why you are interested in the role and what skills and

experience you would bring to Cardboard Citizens

An up-to-date CV

Contact details for one referee who knows you professionally

A completed Equal Opportunities Monitoring Form linked to the

vacancy page on our website. The information on the monitoring

forms is anonymous.

Please send your application by 26 September. Interviews will be

planned at a mutually convenient time in the week of 6 October. Please

let us know some availability when you apply.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you.