Community volunteer roles in thornton heath, greater london

Overview
We are seeking a proactive and innovative Digital Champion Volunteer to join our dynamic team. This role is pivotal in enhancing our online presence and driving our digital marketing initiatives. Could you make a difference as a volunteer Digital Champion?

We are looking for people with a good understanding of how to use computers,

smart phones and tablets to give peer support to people who are new to these

devices. You will help them to do things like:

• use Google

• set up an email account

• look for reliable health information online

• connect with friends and family using video calling

• use MS word to write a CV

​• access job search websites

You need a good level of basic computer skills, but you don't have to be an IT

genius. Much more important is having enthusiasm and patience to spend some

time helping others to get online.

In return you’ll get:

• The opportunity to develop your own digital skills and knowledge

• Free accredited online training

• Access to a community of Champions to help each other and share ideas

• Ongoing support from a dedicated Digital Support Officer

• A Digital Record tracking achievements and learners helped – perfect to show prospective employers!

• A free DBS check
• Payment for travel expenses

• Immense satisfaction that you’ve made a difference to someone else

Find out more - see How to apply, above

Location: The Colin Bryant Centre, Unit A, 1 Longbow Apartments, Holbeck Road, Ealing, London, W13 9HB,

Time: Every Monday from 1pm to 4pm

Whilst the session time is fixed, we welcome volunteers who can volunteer

weekly, fortnightly or monthly.

Job Type: Volunteer

Schedule:

• Day shift
• Flexitime

Work Location: In person

Application deadline: 30/06/2025

Expected start date: 01/06/2025

Clinical Trustees

We have a vacancy for clinical trustees who have worked in health or social care to join our board of trustees, to be part of the full board and our clinical sub-committee. We are looking for individuals who are enthusiastic to support the organisation with their skills and knowledge to continue to deliver a service that is safe and meaningful to its service users. We are particularly keen to meet a candidate who has experience in community neurological services and safeguarding.

We are a charity with 30 years’ experience of providing physical, emotional, and social support to adults with long-term neurological conditions in Richmond and neighbouring boroughs. Our passionate, professional service helps individuals and their carers to achieve a greater quality of life, enhancing their long-term well-being. INS has up to twelve trustees and has three subcommittees Clinical, Finance and Fundraising and Marketing.

 We are looking for a trustee who is initerested in

Working with fellow trustees to shape, drive and monitor the charity’s strategy.

Commited to attending 3 Clinical Committee meetings per annum (on average lasting 1.5 hours), as well as four full board Trustee meetings (1-2 hours) • Prepare for and participate fully in board and sub-committee meetings.

Ensuring the proper management and administration of the charity.

Using any specific skills, knowledge or experience you have, to help the board of trustees reach quick and sound decision by leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Reviewing funding applications, agree the allocation of funds and have oversight of the progress of funded projects.

Promoting the work of INS externally

Participating in sub-committees.

Ensuring that the charity’s mission, values, and the principles of best practice are upheld in the delivery of its objectives. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Lambeth and Southwark Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Objective: 

The Chair provides inclusive leadership to the Board of Trustees in its accountability for Eikon’s vision, mission, charitable purposes and upholding its values whilst supporting Trustees individually and collectively in fulfilling their duties and responsibilities for the effective governance of the Charity.

The Chair provides line management to the CEO, offering support, advice and appraisal, and with the SLT, when appropriate, to deliver its Strategy and achieve its Annual Plan goals and objectives. He or she will act as a champion, ambassador and the public face of the Charity in partnership with the CEO. 

Responsibilities

Strategic Leadership: Oversee and ensure that duties are fulfilled, strategies are established and that the Board regularly reviews risks and opportunities.

Governance: Confirm the charity’s arrangements, Trustees and systems are effective and comply with the Charity Commission Governance Code.

External Relations: Represent Eikon as an ambassador and spokesperson with external stakeholders, when appropriate.

Efficiency and Effectiveness: Engage Trustees while chairing meetings and documenting decisions and actions arising.

Relationship with CEO and Senior Leadership Team: Establish a strong, open, collaborative, supportive relationship with key team members; agree objectives and goals for the CEO.

Person Specifications

Personal Qualities: Strong and visible passion, commitment and advocacy for Eikon and children and young people’s mental health.

Experience: Track record of operation and achievement at a senior strategic level including both internal and external presentations and representation.

Knowledge and Skills: Strong leadership and motivational skills combined with financial management experience; understanding of charity governance.

Location:               

The Eikon Charity is based in New Haw, Surrey, and operates throughout most of Surrey’s boroughs and beyond.

Remuneration

The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed. 

Time Commitment

Chairing, in person, four evening Board meetings per year, a Board and Senior Leadership Team away day and the annual Audit & Finance Committee meeting.  There are regular in person or online meetings and calls with the Chief Executive Officer and liaison with individual Trustees and senior staff on particular issues.  Together with the CEO, represent the Charity at events and meetings with key stakeholders.Standard appointment term is three years.

International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

IAPWA are currently seeking an Event Co-ordinator to join their UK team to support their ‘Dip for Dogs’ fundraising initiative.

From identifying locations to host a charity ice bath event, to recruiting and supporting volunteers to assist on the day, you will be part of a charity who are passionate about making a difference to the lives of animals in need.

Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.

We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.

As a volunteer tutor, you’ll:

• Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.

• Dedicate just one hour a week for a 10-20 week programme.

We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.

Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.

What you'll gain:

• Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).

• Ongoing support from your dedicated programme coordinator.

• Structured session plans and workbooks.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

• Optional tutor socials and buddy system.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)

Our programmes run during term time, and you can sign up at ay time throughout the year.

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

We are seeking a creative and results-driven Social Media Volunteer to join our new community interest company. The ideal candidate will be responsible for developing and implementing effective social media strategies to enhance our online presence, engage with our audience, and promote our brand. This role requires a strong understanding of social media management and public relations, as well as the ability to create compelling content that resonates with our target market. We are also looking for someone who has a genuine interest in counselling, therapy or mental health.

Responsibilities

• Develop, implement, and manage social media strategies across various platforms including Facebook, Instagram, and LinkedIn.
• Create engaging content tailored to different audiences and platforms, ensuring alignment with brand messaging.
• Monitor social media channels for trends, customer feedback, and engagement opportunities.
• Collaborate with the marketing team to integrate social media efforts with broader marketing campaigns.
• Analyse performance metrics to assess the effectiveness of social media initiatives and adjust strategies accordingly.
• Engage with followers by responding to comments and messages in a timely manner.
• Stay updated on industry trends and best practices in social media management and public relations.
• Assist in the development of public relations strategies that align with social media efforts.

Requirements

• Experience in social media management or a similar role is not essential, but we are looking for someone with genuine interest in developing their skills and abilities.
• Excellent written and verbal communication skills with an eye for detail.
• Proficiency in using social media management tools and analytics platforms.
• Ability to work independently as well as collaboratively within a team environment.
• Creative thinking skills with the ability to generate innovative ideas for content creation.
• Strong organisational skills with the ability to manage multiple projects simultaneously while meeting deadlines.

If you are passionate about social media and eager to make an impact through engaging content, we would love to hear from you!

We are looking for volunteers available Monday- Friday.

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

24 Collier Row Road, Romford, Essex, RM5 3NX, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

Job Title: Non Executive Director – Nistad Foundation

Location: Remote (with potential occasional travel for board meetings) Commitment: Part-time, Voluntary

About the Nistad Foundation

The Nistad Foundation is at the forefront of fostering a Responsible, Ethical, and Safe approach to Artificial Intelligence (RES AI) globally, with a particular focus on the United States, United Kingdom, and Africa. As emerging technologies reshape industries, societies, and economies, the foundation is dedicated to preparing communities and institutions to navigate this new frontier responsibly. Our vision is to be a leading global organization in talent and leadership development, equipping individuals and organizations with the skills necessary to engage AI with ethical foresight.

Through initiatives focused on digital skills development in cybersecurity, software development, data science, and policy advocacy, the Nistad Foundation seeks to close the digital skills gap, especially in underrepresented communities. We champion youth and women as key contributors to digital transformation by providing them with training, mentorship, and pathways into the technology workforce. A central part of our mission is to build evidence-based policy frameworks guiding safe AI deployment and advocating for inclusive and sustainable technological growth.

Role Summary

As a Trustee of the Nistad Foundation, you will play a critical role in overseeing the governance and strategic direction of the charity. Trustees ensure that the foundation remains compliant, financially stable, and aligned with its charitable objectives. You will act as a proactive advisor to the executive director and staff, advocate for the foundation’s work, and contribute your expertise to support the foundation’s mission.

We are looking for candidates with prior charitable foundation experience who are committed to ethical governance and enthusiastic about the foundation’s mission. Trustees are expected to act as ambassadors, supporting fundraising efforts and leveraging their networks to help drive the foundation’s initiatives forward.

Key Responsibilities

1. Governance and Compliance

• Ensure good governance practices are upheld, aligning with the foundation’s charitable mission and ethical standards.
• Confirm compliance with the Nistad Foundation's governing document, charity law, company law, and other relevant legislation.
• Monitor and manage risks, ensuring timely remedial action when needed.
• 2. Board Participation and Oversight
• Prepare for and actively participate in board meetings, contributing to discussions, working groups, and the development of board papers.
• Contribute to setting the foundation’s strategic direction and evaluating performance against charitable objectives.
• Provide ongoing monitoring and support for the Executive Director’s performance.

3. Financial and Resource Management

• Maintain oversight of the foundation’s budget and financial health, ensuring sustainability and stability.
• Ensure the effective and responsible use of the foundation’s assets, financial resources, and material and human resources.
• 4. Advisory and Strategic Support
• Offer guidance in areas of specific expertise, advising the Executive Director and staff on relevant policies and procedures.
• Lead and contribute to developing policies and procedures that reflect good practice, ensuring their implementation.
• 5. Advocacy and Fundraising
• Act as an ambassador for the foundation, advocating for its work and ethical values.
• Assist in diversifying and developing sustainable funding streams by promoting the
• foundation among personal and professional contacts.
• Support fundraising efforts by identifying opportunities, fostering relationships, and
• providing strategic insight.
• 6. Strategic Development and Performance
• Collaborate with the board to identify and monitor strategic risks, ensuring the foundation’s mission and reputation remain safeguarded.
• Contribute to the ongoing evaluation and refinement of the foundation’s strategic direction, ensuring alignment with charitable objectives.
• Ideal Candidate Profile

- Connections within ai/Technology background

The Nistad Foundation seeks individuals with the following qualifications and experience:

• Experience in charitable foundation governance, ideally within the technology, policy, or social impact sectors.
• Commitment to the foundation’s mission and values, particularly in the areas of responsible and ethical AI.
• Financial Acumen with an understanding of budgeting, financial oversight, and resource management.
• Advisory Skills in areas such as fundraising, policy development, staffing, partnerships, or governance.
• Interpersonal and Advocacy Skills with a demonstrated ability to leverage personal and professional networks in support of a mission-driven organization.
• Analytical and Strategic Thinking with the ability to assess complex issues, set priorities, and make sound decisions.
• Time and Dedication to devote to meetings, preparations, and proactive support as needed. Why Join the Nistad Foundation?

As a Trustee of the Nistad Foundation, you will have a unique opportunity to shape the ethical trajectory of artificial intelligence on a global scale. This is a chance to contribute your skills, insights, and network to a dynamic and impactful organization working to bridge the digital skills gap and champion responsible AI practices.

Family for Every Child, est. 2014, is a unique and innovative model of collaboration. We seek Trustees ready to do things differently and challenge conventional approaches to social impact across 51 local organisations in 40 countries.

What will you be doing?

You would be joining our International Board at an exciting time, as we implement our new strategy, build on our campaigns and broaden our advocacy to mobilise greater support and achieve change. Our vision is a world in which children and families everywhere have access to the support they need to survive and thrive. Our mission is to make that happen through research, knowledge exchange, campaigning and humanitarian responses. Our model is based on local leadership at all levels and we are committed to a journey to decolonise the way we work. We are registered as a charity under the Charity Commission for England and Wales and have two subsidiaries registered in New Zealand and in the US. 

Our Board is unique in comprising Trustees from national member CSOs alongside co-opted Trustees. Our Board receives guidance on strategy from our General Assembly made up of all our members. This means that our Board and governance processes are truly representative of our democratic principles. 

What are we looking for?

Our Board is unique in comprising Trustees from national member CSOs alongside co-opted Trustees. Our Board receives guidance on strategy from our General Assembly made up of all our members. This means that our Board and governance processes are truly representative of our democratic principles. 

We are looking for a Trustee bringing experience of two or more of these key capabilities : 

• High level networking for fundraising or policy change
• Digital strategy/innovation
• Income Generation
• Global advocacy
• Global employment
• Legal 

Experience in complying with the Charity Commission for England and Wales or similar bodies’ regulations is desirable.

We welcome responses from individuals who perform best in agile environments, bringing curiosity and connections to enrich the Board in shaping our direction and overseeing our delivery of impact. Your experience and connections will be crucial in helping us sustainably grow our network of supporters and funders to future proof Family For Every Child’s voice for children.

All Trustees need to have the following: 

• Passion for delivering social change for families and children 
• Willing to bring disruptive thinking and challenge to discussions.
• Committed to decolonising international development and instead achieving democratic, equitable collaboration.
• Understanding of the legal duties, responsibilities and liabilities of Trustees of a UK charity. 
• Acceptance of these duties, responsibilities and liabilities, and a commitment to operate within them.
• Interest in local and/or international not for profit sectors
• Good independent judgement and the ability to operate at a strategic level
• An ability and willingness to work as a part of a team and to support the staff team.
• Understanding and empathy with Family for Every Child’s vision, mission, values and beliefs. 

Desirable, but not essential requirements: 

• We especially welcome those whose own lived experience resonates with our Vision and Mission.
• We are looking for individuals who can connect us with people who will help us take forward our mission be that policy makers, donors, or strategic partners, as we look to grow both our impact and our reach.
• Experience of working with a Board. 

What difference will you make?

As local practitioners, we provide direct support every day to children and families in our communities, based on our frontline knowledge of the changes that are needed. We are committed to local leaders being in the driving seat, influencing policy and practice at local, national, regional, and international levels. 

• As an alliance - we use this local insight to inform research, practice exchange, campaigning and humanitarian responses. These lead to change nationally, regionally and globally. 
• Research - we gather and analyse evidence to discover and develop better ways to help children and families to live well. 
• Knowledge exchange - we maximise the reach of solutions that have been shown to work so they can be used to support even more children and families. 
• Campaigning - we influence and inspire others to take action for children and families worldwide. For more information about our work and our members, please visit our website
• Digital Impact - we have embraced the opportunities with digital technology to achieve greater reach and impact. Our digital platform Changemakers for Children is the largest online collaborative space for practitioners working on child wellbeing with over 4,000 users. Our Virtual Gallery is a powerful tool for children and young people to share their perspectives and call for change.

Before you apply

We welcome applications from everyone, regardless of age, gender, ethnicity, sexual orientation, faith or disability. Family’s Board is international, we wish to continue to strengthen representation of different cultures and world views. We are hoping to appoint a Trustee who will enrich our Governance and progress impact by bringing different perspectives and experiences,  reflecting our global alliance. 

If you believe this is an opportunity you can commit your time to fulfil and enjoy the challenge of our embracing our innovation in social impact please provide a cover letter detailing why you are interested in this role and your relevant experience. Please apply through Reach in the first instance.

ABOUT TREES FOR CITIES

Trees for Cities is an independent national charity that engages local people and volunteers to plant, protect and promote trees in towns and cities worldwide. We cultivate lasting change in urban neighbourhoods by revitalising forgotten spaces, creating healthier places, and getting people involved in their local environments. In a world facing unprecedented threats from climate change, loss of biodiversity, and disconnection from nature, our work has never been more urgent or important.

The charity has seen significant growth and development over recent years, with expansion of our Trees for Streets, Trees for Schools and Trees for Neighbourhoods programmes in towns and cities across the UK.  It is imperative that the Charity continues to evolve as we move towards a new strategic phase (2025-30), with the strategic goal to create a movement for urban trees and tree equity.

We currently seek a Trustee with fundraising expertise to join our Board. This is a new role and an exciting opportunity to support the charity as we embark on our new strategic ambition to take a prominent, influential and leading role in urban forestry. We are particularly looking for someone with senior-level strategic experience and networks in corporate and grant fundraising.

ABOUT THE ROLE

The trustee will maintain an overview of Trees for Cities’ fundraising strategy.  The trustee will work closely with the Board and Executive Team, particularly the Chief Executive and Fundraising Director, to support the charity in pursuing its vision and mission and achieving its agreed objectives.  In addition to the skills, experience and qualities required of all Trustees, this trustee will have significant senior-level experience of fundraising strategy, policy and regulations as outlined in the person specification.

EQUAL OPPORTUNITIES

Everyone is welcome to apply. At Trees for Cities, we want to reflect and represent the diversity of communities that we serve. Few of our employees or trustees have lived experience (or close connection to someone with lived experience) of environmental injustice, and few are from Black, Asian or other minority ethnic groups, disabled, or lower socio-economic backgrounds. We encourage applications from senior fundraising professionals in one or more of these groups. 

HOW TO APPLY

If you would like to learn more about the role, please email Kate Sheldon, Chief Executive or direct message via Linked In.

To apply, please follow the link on our website. Applications should include a CV and short covering statement. 

Deadline to apply at 9am on Monday 30 June. 

In-person interviews scheduled Tuesday 15 July 2025 in Brixton SW9. 

This recruitment is not open to agencies.

We are seeking enthusiastic and committed volunteers to support our programmes in a variety of roles, including Subject Ambassadors, Front of House/Chaperones, and Stage/Production Crew.  These roles provide a fantastic opportunity to engage with students, parents, and MTA staff while contributing to a vibrant and inclusive learning and performance environment. 

Roles & Responsibilities: 

1. Subject Ambassador: 

· Actively participate in sessions to encourage student engagement 

· Champion an inclusive and fun learning experience for all

· Act as a classroom assistant to support our facilitators

· Provide pastoral care and learning support

· Lead by example with a positive and enthusiastic approach

· Depending on individual goals, work with MTA staff to develop a personal progression plan to gain relevant experience in key areas including (but not limited to): working with children, leadership, assistant directing, musical direction and more

· Actively represent and promote MTA at volunteer events and networking opportunities, engaging with attendees to share our mission and initiatives

2. Front of House / Chaperone 

· Help assist with events management in many areas which can align to your personal goals

· Potentially take on specific event tasks (i.e. events logistics including set up/pack down, running a stall at fundraising events etc.)

· Serve as a point of contact for students and parents ensuring a welcoming and friendly atmosphere.  

· Provide backstage support and supervision to children and young people – ensuring the children have a great experience

· Provide entertainment for groups (i.e. playing games, encouraging arts & crafts etc.)

· Help assist with moving children and young people to and from the stage and/or performance location

3. Stage / Production Crew 

· In line with your personal experience and/or personal development goals, help assist with the technical and/or logistical needs of performances  

· Support performance’s technical aspects; including set-up of equipment (lighting and/or sound), operation and pack down/get out

· Support performances with set design, build and/or production crew roles (stage management and stagehands)

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Willow is special. We help make precious memories in the toughest times.

Our team works hard to provide fun-packed Special Days or quiet breaks, a chance to meet heroes and legends, or the opportunity to fulfil a lifelong dream. In the toughest times, Willow creates tailored experiences that give people a boost and bring families closer together. We are the only UK charity that supports seriously ill 16 to 40-year-olds, creating magical moments which become shared memories that last a lifetime.

Since Willow was founded in 1999, we have provided more than 22,000 Special Days, Special Breaks and Special Treats, but we see this as only the first part of Willow’s journey and a base for further growth. We currently provide around 1,000 treats, days or breaks each year which means that we only reach a small percentage of those who would benefit from our services. We would love to be able to do more.

This is a pro bono appointment which brings rewards and if you would like to make a difference in our world, this is a great opportunity to bring your skills, knowledge and experience to help us deliver on our mission.

Travel expenses directly incurred in our roles as Trustees on official business can be reimbursed. Board and Committee meetings are held in person or remotely with in person meetings normally held in London.

Trustees are appointed for an initial three-year term with the opportunity to extend for a further two, three-year periods.

The time commitment is to attend 4 Board meetings a year plus relevant committee meetings. There are always opportunities to become more involved with specific projects, and trustees are strongly encouraged to attend at least 1 Willow fundraising event each year.

Specifics about the role

Willow seeks to appoint a new Board member as part of our succession planning. We are keen to hear from candidates who have skills or expertise in fundraising:

• Worked as a senior fundraiser in a charity with a range of public fundraising methods, and are used to setting targets and reviewing the effectiveness of different streams of income.  At Willow, you will help to scrutinise and enhance our fundraising strategy and may have experience of data insight and interrogation

You will be joining a dedicated team of Trustees. We currently have 10 board members with a variety of backgrounds and experience including finance, investments, fundraising, PR and communications, management consultancy, events, and legal.  Our trustees work closely with the Chief Executive, leadership team and senior members of the team.