Community volunteer volunteer roles in Thornton heath, greater london

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions. The volunteer will work with the Advocates, assisting the Inpatient Advocacy service, on the wards of The Limes and St Bernards Hospital. Our volunteer will the opportunity to support the Advocacy team with various tasks, including administration, (once trained), with the possibility of being trained as peer advocate.

Main Responsibilities

To work closely with the Advocacy team and Adult Services, Day Service Manager, attend ward rounds at The Limes and St Bernards Hospital and support the service in general. There will also be a further opportunity to train as a volunteer Peer Advocate in the future.

Tasks

All relevant training will be provided

· Attend Ward Rounds 3x per week with the Advocacy staff

· Support/work with the Advocacy staff on the Ward Round

· Provide information on the Advocacy Services

• Triage clients for the service through an onboarding process

· Register potential Clients, wanting to access Advocacy services

· Complete Advocacy Action Plans (training will be provided)

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services

· Support the Advocacy team to promote the service within the local community

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

• An interest in supporting those with mental health needs to access Advocacy services

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Advocacy experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 6 - 10 hours per week, 9am - 12pm

· 2 - 3 days per week: Tuesday & Thursday and/or Wednesday

• • Please indicate your preferred volunteering day(s)/time(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Volunteer Role: Trusts and Foundations

We were set up to transform the former Edward Hain hospital, in St Ives, Cornwall, into a community centre for health and wellbeing. The hospital was founded in 1920, with funds from the Cornish Hain Steamship Company. When it closed n 2021, our community, led by the hospital’s League of Friends, came together to save the building for the town. Now it brings together much needed health and wellbeing services, along with social, community and welfare support, all under one roof.

About the role

We are looking for volunteers to help us raise funds from Trusts and Foundations. Grants, such the one we secured from National Lottery, already help keep us open all year. Although previous experience in grant writing would be welcomed, it is absolutely not required. More important are your enthusiasm and desire to help local people. ideally, you will be able to volunteer at least one or two days a month on a regular basis and preferably have access to a computer.

What’s involved?

· Drafting and submitting funding applications with help and support from our team.

· Working with other volunteers and staff to identify new funding opportunities.

· Researching grant-making bodies, trusts, and foundations that can fund the Centre.

The role will suit you if you

· Are comfortable with a computer.

· Have good written communication skills.

· Want to help local residents thrive.

· Can pay attention to detail and follow funder guidelines.

We will support you with

· An induction to volunteering for Edward Hain

· Training and briefings on how trusts and foundations fundraising.

· Coaching on how to draft and submit applications, supported with tools and templates.

• Occasional meetings at the Centre with other volunteers and staff.

We are looking for up to five regular volunteers. There is also an opportunity for significant coaching and development for those interested in pursuing jobs in this field in the longer term and wanting to use this role to develop the necessary skills. For more information contact:

Claire Jefferies Community Hub Officer

Role Description:

Nova Roots is a new out of hours community space for women 18+ leaving forensic mental health services, open 3 days a week; Wednesdays, Saturdays and Sundays. We offer a safe, warm, non-judgemental social environment for women to build meaningful connections and have access to free activities and resources.

As a volunteer your role will be to support individuals using a peer approach by co-facilitating peer-led workshops, offering emotional and social support. By doing this, it provides an opportunity for service users to develop and manage meaningful and purposeful choices in an independent and empowered way.

We are looking for someone who

• Has lived experience of being in prison / mental health wards / rehab and recovery communities
• Are a non-judgemental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with women with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding forensic leavers and their experiences
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
• Are comfortable with co-producing and co-facilitating peer led workshops
• To assist the Forensic Project Coordinator in the daily running of the Forensic Women’s hub
• Are able to take on any ad hoc admin/support responsibilities within the Forensic Women’s Hub

Time commitment and expenses:

• Flexible hours (Weds, Sat and Sun) Please indicate your preferred volunteering day(s) on your application.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
• Reasonable travel expenses will be reimbursed.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

How to Apply:

Please attach your recent CV and expression of interest

We are looking for volunteers (21yrs+) to befriend a child or young person in care or leaving care. To provide opportunities for them to develop a meaningful. long-term relationship.

W E  A R E  L O O K I N G  F O R  S O M E O N E  W H O

Can establish a positive, stable and long-term relationship with a young person.

Is reliable, non-judgemental, a good listener and able to engage with a child/young person.

Can promote the young persons developmental, social, emotional, cultural and religious needs.

Can value and respect the wishes and feelings of the child or young person and where necessary can advocate on their behalf.

Can adhere to policies and procedures at all times with emphasis on confidentiality, safeguarding, health & safety and relevant local authority procedures.

Is 21+ years old Has a full UK driving licence and access to a vehicle.

W H A T  C A N  I  E X P E C T  T O  B E  D O I N G ?

Meeting with the young person on a regular basis in the community for a couple of hours.

Engage with the young person in recreational/educational and fun activities.

Help them to explore new experiences to build their self-confidence and self-esteem.

Act as a positive role model for the young person.

W H A T  A R E  T H E  B E N E F I T S

You will receive a thorough induction programme and training for the role.

You will receive quarterly supervisions and ongoing support from a member of the team.

You will make a real difference to a young persons life.

You will have opportunities to meet with other volunteers and young people.

Out of pocket expenses will be reimbursed. 

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.

An exciting opportunity has arisen for a Volunteer Cafe Worker to assist with the day to day running of our community cafe! This volunteer role will include supporting the team to serve hot and cold drinks drinks and food from the kitchen, as well as some cleaning duties and handling card payments. The café serves as a safe space for individuals with mental health challenges. 

Key Responsibilities:

• Help create a friendly and inclusive community space in the café by greeting customers with a friendly attitude
• Operate the till with card transactions (training will be provided).
• Maintain excellent hygiene and health & safety standards, including clearing and wiping tables, washing up, and ensuring the kitchen and seating areas are clean and tidy.

No experience required. Food hygiene training is required. Full training will be provided. This volunteer opportunity would suit someone with a strong positive attitude who has effective communication skills. We also require the individual to be reliable and punctual with the ability to be a team player. A resilient and non-judgmental attitude, with a willingness to learn is also required to succeed in this role.

We welcome individuals with lived experience of mental health challenges to apply.

Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.

This is a part-time, volunteer non paid role across 20 hours per week, on Mondays, Tuesdays, Wednesdays and Thursdays between the hours of 10am - 3pm. Please see attached.

Up to £20 per month of travel expenses will be covered.

Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role. 

Role Overview

We are seeking Voluntary Survivor Ambassadors — individuals with lived experience or deep understanding of CSA who want to help build hope, raise awareness, and connect others to our movement.

Your role will be to encourage others to become guests on our podcast or join as members, volunteers, and supporters, helping us expand our outreach and create safe spaces for healing and advocacy.

This is an unpaid voluntary position, ideal for someone ready to turn their pain into power and help others find their voice — while contributing to a national cause that is changing the narrative on CSA.

Key Responsibilities

• Act as a bridge between survivors, communities, and our CIC, promoting healing and participation.

• Reach out (with sensitivity and consent) to individuals who may wish to share their stories on our podcast or platforms.

• Encourage survivors and allies to join our membership and community initiatives.

• Represent the CIC at events, online forums, and local networks — sharing the message of protection, healing, and empowerment.

• Support our outreach and guest management team in identifying potential speakers, artists, and advocates.

• Participate in awareness campaigns, training, and empowerment workshops.

• Provide feedback from the survivor community to help us improve support and representation.

Ideal Candidate

• A survivor of CSA or someone with personal insight into its impact who feels ready to advocate for change.

• Passionate about protecting children, raising awareness, and building safe, empowering spaces.

• Emotionally grounded and able to communicate with sensitivity and compassion.

• Confident in sharing your story only if and when you choose to — there is no obligation to disclose personal trauma.

• A natural connector who enjoys community building and supporting others.

• Comfortable using email, phone, or social media for outreach and communication.

What You Will Gain

• The opportunity to turn your story into strength and inspire others to find their voice.

• Be part of a historic grassroots movement ending CSA silence in the UK.

• Mentorship, trauma-informed training, and emotional support from our team.

• Leadership experience in outreach, advocacy, and survivor representation.

• Access to our internal training courses, retreats, and wellness programmes.

• All travel, food, and related expenses covered.

• A chance to help shape the national conversation on CSA and survivor empowerment.

Safeguarding & Support

Your wellbeing is our priority.
We have trauma-informed policies, emotional support systems, and confidentiality procedures to ensure every ambassador feels safe, respected, and in control of their story.

elop runs a programme of weekly and monthly LGBTQ+ social, support and wellbeing clubs, groups, meet-ups and events; provided by and for LGBTQ+ communities.

Joining our LGBTQ+ volunteer facilitator team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of face-to-face socialising & networking, supporting LGBT people to come together in a welcoming, safe and supportive environment with opportunities to meet new people, form new friendships, gain peer support and much more. 

Each of elop’s dedicated clubs, groups or meet-ups run planned activities that supports shared interaction, positive LGBTQ+ identities and a feeling of being valued.

Volunteering in this role will give you opportunities to contribute & support the planning & promotion of group programmes, help in organising & facilitating sessions, along with supporting & enabling the involvement, voice & inclusion of all members attending, ensuring a welcome, supported, safe and comfortable environment for all.

Our clubs, groups, meet-ups and activities are delivered on various days and times across the week and weekends, plus during the day and evenings, so there are plenty of opportunities to get involved. 

You may already have some previous experience of activity facilitation, which is fantastic; however it isn’t necessary to come with all the skills & experiences already on board, just a friendly or outgoing personality with good communication abilities, the rest you’ll be supported to develop. 

Respecting diversity, understanding and upholding professional boundaries and confidentiality are of course fundamental to all of our work and you will be required support this. 

What you can expect as part of Team elop is to feel proud of being part of our dynamic team & volunteer community, to develop confidence, have enjoyment and know your contribution really does make a difference.

We know life can be busy, but ask all group volunteers to make a 6 month minimum commitment or around 2-3 hours a week average. 

All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 applies).

Make a difference in Kent by joining our team of trustees!

Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.

KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.

Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.

We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.

Trustee: Desirable skills

We are looking for applicants to have one or more of the following:

· Lived experience of the communities we work with and the issues which arise in our county

· Experience of grant making; either as a philanthropist, grant maker or grant applicant

· Experience in working with or within social enterprises

· Experience in communications and PR

· A background in socio/economics, or connections with education in that field

· Knowledge of, and experience in promoting diversity, equality and inclusion

· Professional experience or active interest in technology, digital communications and AI

· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses  owners, key voluntary sector influencers

We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.

Main Responsibilities

To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.

Tasks

All relevant training will be provided

· Attend weekly group sessions, (lasting up to three hours), with the team

· Attend weekly Carers Activities

· Attend monthly Carers and Cared For Activities

· Support/work with the Team to build the Carers Activities Calendar

· Provide information on the Mind The Carer! Service

• Support at outreach and community events

· Register potential Clients, wanting to access Mind The Carer! Service

· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

• An interest in identifying and working with hidden and identified Carers
• Supporting those with mental health needs to access Carers services

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Carers experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week

· 2 - 3 days per week: Mondays/Wednesdays/Fridays

• • Please indicate your preferred volunteering day(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Lambeth

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

​All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Job Description – HR Manager

Organisation: Children With Voices

Reports to: the executive ops manager

Location: Hackney, London - Hybrid

Contract: Full-time / Part-time – specify as needed

Job Purpose

The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.

Key Responsibilities

1. Oversee Daily HR Operations
   • Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
   • Champion safeguarding and equality in every aspect of HR practice.
2. Recruitment & Onboarding
   • Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
   • Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
3. HR Policies & Compliance
   • Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
   • Ensure GDPR compliance and maintain secure, confidential records.
4. Training & Development
   • Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
   • Support ongoing professional and personal development for staff and volunteers.
5. Employee Relations & Wellbeing
   • Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
   • Promote mental health and wellbeing initiatives, aligned with our duty of care.
6. Volunteer Engagement
   • Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
   • Support volunteers to feel valued and integrated into the charity’s mission.
7. Collaboration with Leadership
   • Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
   • Streamline HR processes to improve efficiency and impact.
8. Conflict Resolution
   • Mediate disputes fairly, maintaining trust and confidentiality.
   • Support managers in handling sensitive matters in line with policy and safeguarding standards.
9. Records & Benefits Management
   • Maintain accurate HR records, ensuring data protection compliance.
   • Administer employee benefits and ensure fair, transparent processes.
10. Health, Safety & Safeguarding

• Ensure workplace compliance with health and safety legislation.
• Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.

Person Specification

Essential Skills & Experience:

• Proven experience in an HR management role, ideally within the charity or community sector.
• Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels.
• Experience managing recruitment, onboarding, and training processes.
• Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
• Strong organisational skills with attention to detail and confidentiality.
• Commitment to equity, diversity, inclusion, and community empowerment.

Desirable Skills & Experience:

• CIPD qualification (Level 5 or above) or equivalent HR certification.
• Experience working with volunteers, young people, or community-focused organisations.
• Knowledge of charity governance and regulatory frameworks.
• Experience in developing wellbeing or mental health initiatives.

Our Values at Children With Voices

• Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
• Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
• Collaboration: We believe in the power of working together with partners, communities, and families.
• Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
• Community Impact: We exist to rebuild stronger, safer communities for future generations.

Salary & Benefits - £1,520 per month

Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.

Working pattern: 20 hours per week

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).

Main Responsibilities

To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.  

Tasks:

· Answer any queries from both professionals and service users that come through to the Mind Within inbox.

· Triage clients for the service through an onboarding process.  

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.

· Support the Mind Within Counselling team to promote the service to the local community.

· Liaise with our digital marketing lead to ensure the service is being promoted on social media.

· A willingness to undertake training courses.

· Uphold HFEH Mind values and behaviours.

General Responsibilities :

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. 

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. 

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.

Essential:

· An interest in supporting those with mental health needs to access Mind Within Counselling.

· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.

· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.

· Excellent organisational skills, with the ability to follow administrative procedures.

· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.

· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.

Desirable:

· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).

· Previous involvement with local community groups/networks/feedback groups.

· Awareness of the cultural barriers that may exist to seeking mental health support.

· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.

Time commitment and expenses:

· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.

· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.   

· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .

· Reasonable travel expenses will be reimbursed.
 

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.