Community Volunteer Manager Jobs in Oxford, Oxfordshire
Do you enjoy the smell of old books? Have a passion for preserving mission history? Expertise in records management? Then this unique archivist role at one of the world’s most historic mission organisations might be for you.
- Permanent, part-time: 21 hours a week
- Based at CMS House, Oxford (OX4 6BZ)
- Starting salary £18,192 pro-rata (£30,320 FTE) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
- 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
- Generous rewards and wellbeing package, including:
- access to 24/7 employee assistance programme with qualified counsellors
- regular wellbeing coffee mornings
- support on menopause for women
- up to three volunteer days a year
- up to three family emergency leave days a year
- retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and/or individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion (between Monday-Friday) about the role before applying, please contact Melinda Staines, People and Culture Manager.
Your role
Since its foundation in 1799, CMS has been a significant actor in the history of Christian mission in the UK, and in the process has generated a huge body of archive material, which is of interest to many researchers around the world. The archivist shapes the ongoing development of the archives and is responsible for all aspects of the day-to-day management and administration to best practice standards. The role is to care for, develop and promote the archive records of CMS in the UK in such a way that they are available for all present and likely future needs of staff, members and supporters, overseas partner churches and members of the public with identified research interests. An important part of this is to manage the archiving of digital material in a sustainable way.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven relevant experience working with computerised systems for archive and records management. In addition, s/he will be a good communicator, able to prioritise effectively, have strong organisational skills, the ability to work independently but also a team player.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification available to download below.
Our commitment to you
Safeguarding
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Values
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
Closing date
We must get your application by midnight on Saturday 15 June 2024.
Interviews are planned to be held on 24 June at CMS House, Oxford.
- Permanent, part-time: 17.5 hours a week, open to hybrid / home working with occasional visits to CMS House, Oxford
- Starting salary £17,098 (£34,195 FTE) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
- 18 days of annual leave (including bank holidays; 36 days FTE) as well as enhanced paid sickness, maternity, paternity and adoption leave.
- Generous rewards and wellbeing package, including:
- access to 24/7 employee assistance programme with qualified counsellors
- regular wellbeing coffee mornings
- support on menopause for women
- up to three volunteer days a year
- up to three family emergency leave days a year
- retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and/or individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion (between Monday-Friday) about the role before applying, please contact Melinda Staines, People and Culture Manager.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. This role is to support the Diaspora Centre Lead in the design, delivery and teaching of the Asian Christianity pathway of our MA in Mission, Ministry, and Theology through Common Awards with Durham University.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
We are looking for a proactive and talented person who has a background in theological or missiological studies. You will effectively teach and support students on the on Asian Christianity MA course. You will also tutor, supervise dissertations, mark assignments and support the Diaspora Centre to grow and recruit students to the best of your time and ability.
The successful candidate will have proven experience of teaching students at graduate level with a theological or missiological qualification to PHD level. You will be confident in your ability to lead a small tutorial group, design assignments and curriculum, as well as working collaboratively. You will also have networking skills to promote the diaspora centre courses.
It is also a requirement for this post holder to be a committed and practising Christian, enthusiastic about the aims and values of CMS.
Further details can be found in the job description and person specification available to download below.
Our commitment to you
Safeguarding
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Values
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
Closing date
We must get your application by midnight on Sunday 2 June 2024.
Interviews are planned to be held on Tuesday 18 June pm and/or Thursday 20 June pm on Zoom.
At the Royal British Legion, we believe in building on potential. As Family and Friends Manager you will lead on the development of Family and Friends programme that supports RBL Recovery Services strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We are seeking to recruit a person with Recovery Services experience plus knowledge and experience of developing and implementing Family and Friends events both domestically and internationally.
The successful candidate will work from the RBL Battle Back Centre, Lilleshall at least two days per week. The Recovery Family and Friends Manager will lead on the development of the RBL Recovery Services Friends and Family strategy, which will aim to engage over 1500 people annually, including family, friends, ambassadors, and volunteers.
The role holder will oversee the design, implementation, delivery, and evaluation of a range of class leading events and programmes, across the UK and internationally. The role holder will be required to work collaboratively with the Team UK Manager, Recovery Programmes Manager and Recovery Pathways Manager to ensure programmes are carefully mapped to wider Recovery Services activity.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to Battle Back Centre, Lilleshall, Newport, TF10 9AT. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see attached job description.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 13th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.
ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).
At present our annual turnover is around £1.6m (c.$2.1m) with much of our funding coming from government (institutional) donor grants including USG (BHA) and the Government of Ireland, and charitable foundations (Bill and Melinda Gates Foundation, Waterloo Foundation), and other sources including support from UN agencies and INGOs. ENN receives income in multiple currencies and has spending commitments in both GBP and other currencies. ENN’s accounts are prepared in GBP and filed in the UK with both the Charity Commission and with Companies House in accordance with UK charity requirements.
As a registered charity, ENN has no liability for corporation tax and ENN is not registered for UK VAT.
ENN’s financial year runs from 01/01 – 31/12 and we operate an iplicit accounts management system. Annually, ENN issues a report on activities and outcomes and audited financial statements. These documents are publicly available on our website under annual reports and accounts.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.
We are proud that in our 2022 Employee Engagement Survey over 95 percent of our staff said they enjoy their work and that ENN is a flexible employer.
The Role
This is an exciting opportunity to join the ENN team as our Management Accountant - Grants. The role provides the opportunity to work across the spectrum of ENN’s projects, as part of the operations team. You will be based in our headquarters in Oxfordshire and will work closely with ENN’s Finance Manager and Projects Team.
About You
Bringing your experience of third sector accounting to ENN, you will be able to communicate well with both finance and non-finance stakeholders. You will be comfortable supporting complex projects, tailoring financial management information and reports to enable decision making and assuring donor compliance and reporting requirements are met consistently.
Terms and Conditions
- Hours of work: Part time, 60% of full-time hours (22.5 hours per week – pattern to be agreed)
- Type of contract: Permanent
- Location: This is an office-based position at ENN’s Head Office in Kidlington, Oxfordshire, OX5. Some hybrid working may also be offered. Currently our Operations Teamwork from the office Tuesday, Wednesday and Thursday and we require this role to be in the office on these days.
- Benefits: Contribution to Dental, Life cover, Employee Assistance Programme, Wellbeing contribution
- Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata)
- Paid office closure days between Christmas and New Year
- Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
- Salary: Circa. £41,000 per annum (full-time equivalent), depending on experience.
- Applicants must be entitled to work in the UK at the time of application and must indicate this in their application
Key responsibilities
Grant compliance and reporting
- Financial compliance of grant spend in line with donor agreements ensuring no disallowable costs and that all allowable costs are reflected in the accounts correctly.
- Provide back up for grant financial reporting in the format required by donors for the projects team to review, collate and submit with the full donor reporting pack.
- Raise sales invoice to the donor with all back up attached and provide acknowledgement of funds letters upon receipt of cash in the bank.
- Work closely with the Finance Assistant and Projects team to ensure invoices are correctly coded to the right donor and project and complete month end reconciliations
- Input budget and quarterly reforecasts into the finance system (iplicit) and track grant performance against budgets on a regular basis providing variance analysis.
- Review and assimilate grant financial information for the Finance Manager and/or Project team as required which ultimately will be used as input in management reporting for various stakeholders (Technical budget holders, Management Team and Trustees).
- Support the organisation’s income generation ambitions, through the provision of advice, guidance and assistance, and in assisting with funding bids and budgeting and undertaking new funder/partner financial viability assessments as required.
- Maintain and update donor restricted fund balances/movements for year-end statutory reporting.
- Maintain project financial files and records for statutory audit and donor audit purposes.
Management accounting
- Prepare monthly income deferrals and income accruals and maintain month end trial balance reconciliations for management accounts.
- Capture any committed project costs to accrue.
- Apportion any interest earned from grant cash in the bank in line with donor contract terms.
- Work collaboratively with the Finance Manager on cash flow forecasting with regards to expected donor payments.
- As required by finance or the projects team, and working with iplicit, write reports in the finance system that would provide insightful and useful management information. For example, for grant monitoring and evaluation, trend analysis and assessing KPI’s etc
- Support the Finance Manager in capacity building and providing financial training to finance and non-finance staff.
- Provide ad hoc support to the Finance Manager with regards to specific financial projects, as required.
- Bank signatory for creditor payments in line with ENN’s Delegation of Authority Policy.
- Provide cover for the Finance Manager when necessary.
Reporting line
- Reports to the Finance Manager
Person Specification
Essential requirements
- Professional accountancy qualification (e.g. AAT, ACA, ACCA, CIMA, would consider part qualified or qualified by experience)
- Experience of charity-specific accounting and grant reporting requirements
- Experience working with grant funded projects and ability to navigate and communicate compliance requirements
- Experience in developing, monitoring, and reporting against budgets
- Able to present and visualise data in different ways for different audiences
- Ability to manage a diverse and busy workload, prioritising effectively, and able to work both autonomously and as a member of a dispersed and diverse team
- Flexibility and willingness to take on new areas of work and responsibilities
- Strong communication and interpersonal skills, works well with other team members and business partners (both internal and external), including those without a specific financial background.
- Adept at identifying efficiencies and best practice to strengthen ways of working to benefit ENN finance and projects teams
- Motivated, takes initiative, innovates and delivers to deadlines. A self-starter, able to diagnose situations and constraints, comfortable when to progress independently and when to escalate
- Excellent attention to detail
- Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and commercial financial software
- Good cross-cultural awareness
- Ability to demonstrate discretion and diplomacy
- Fluent in English
Desirable
- Experience of using iplicit accounting software
- Specific experience in dealing with institutional donors would be an advantage
- Experience in managing income and expenditure in multiple currencies
- Experience of evaluations: analysing, collating, reconciling and reviewing data related to grant and programme effectiveness
- Experience in developing funding opportunities with a variety of donors
- Data security and GDPR awareness
Eligibility to work
Must be entitled to work in the UK at the time of application. No relocation package is offered for this role.
Application Process
Please submit a Cover Letter (no more than 1 page) and CV no later than Tuesday 28th May 2024. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working hours and pattern details in your application.
ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy Professional Services team, gig buddy, travel buddy scheme, a nightclub, campaigns and self-advocacy groups.
We are now looking for a committed individual to join our Professional Services team. The role holder will help to coordinate projects to increase skills, improve health, and build confidence and independence for our members with a learning disability. The role will involve project coordination of our exciting new Pioneering Good Health project and our award-winning Digital Inclusion project. Please note that this role does not require an IT technician/specialist; a basic, every day, standard, all round understanding of using a laptop/device will suffice.
The post calls for an individual with excellent project coordination, administration, and communication skills. We need a resilient individual who thrives on regular face-to-face interaction with beneficiaries. We welcome applications from candidates with a background in coordinating projects in the charity sector or those who possess transferable skills.
The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.
MLMC not only says it values its staff but commits to them by offering an enhanced pension contribution, a Healthcare Plan (Claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 45p per mile, and working from home when appropriate. Free, dedicated staff parking is also available.
The client requests no contact from agencies or media sales.
Volunteer Development Officer
Reference: APR20246930
Location: Flexible in UK
Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata
Contract: Permanent
Hours: Part-time, 30 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively.
The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities.
Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble – ensuring volunteering and volunteers get the best from Assemble.
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community.
What's the role about?
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
As the Volunteer Management System (Assemble) lead, this role will:
- Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations.
- Document RSPB Business processes linked to Assemble
- Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble
- With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB
- Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement.
- Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble.
- This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs.
Essential skills, knowledge and experience:
- Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards.
- Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation.
- Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships.
- Experience of working in a customer-focused environment.
- Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate.
- Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions.
- Ability to be proactive, use initiative and work independently.
- Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders.
Closing date: 23:59, Friday 24th May 2024
We are looking to conduct interviews for this position from week commencing 10th June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make a difference in tackling the nature and climate crises, helping protect, restore and create our vital woods and trees.
THE ROLE
The Engagement and Communications Officer (ECO) is part of an exciting new ‘Building Capacity Project’ which seeks to develop the skills and capacity of communities on the west coast of Scotland to deliver the aims of the Alliance for Scotland’s Rainforest i.e. protect and restore Scotland’s globally important temperate rainforest. The Woodland Trust has secured funding from the National Lottery Heritage Fund (NLHF) for this project's initial two-year ‘development’ phase.
The ECO will support the Project Development Manager, project team members and local staff working in three landscape-scale project ‘hubs’ (in Argyll, Morvern and Torridon). The role will provide opportunities for audiences to connect with Scotland’s rainforest and build the skills and capacity needed to sustainably restore it. This involves working with communities, organisations and specialists to a) raise awareness of Scotland’s rainforest, b) facilitate volunteering, on-the-job training and the sharing of learning about how to restore it, and c) inspire a long-term commitment to look after it.
The ECO will plan and deliver communications and engagement activities during the project's development phase, and support the Project Development Manager to create a comprehensive activity plan for the delivery phase. This includes surveying audiences to benchmark attitudes; managing a launch event; using existing (or establishing new) local and regional communication channels to reach audiences and share progress; co-developing with partners a series of meaningful engagement opportunities; supporting project ‘hubs’ to develop their own communications and engagement plans and monitoring the impact of project activities.
This is an 18-month fixed-term position. Should our funding bid for the subsequent five-year ‘delivery’ phase be successful, we hope the ECO will remain in post to support the delivery of these plans.
THE CANDIDATE
You will have experience building relationships with a range of stakeholders including community organisations and are comfortable collaborating and engaging effectively for different outcomes e.g. learning, consultation or facilitation.
You will be able to confidently organise and deliver a range of events from online webinars to community gatherings; have working knowledge of using social media for marketing, capturing interesting content and writing engaging stories, and you’ll be happy self-managing a diverse and varied workload.
Plus you’ll have experience working as part of a project team, supporting funding bids, budgeting for, and reporting on the impact of your activity. Oh and have a genuine interest in Scotland’s rainforest of course!
A full UK driving licence is required so you can travel across the west coast when required. Access to your own vehicle would be ideal.
Our Organisational Nature enables us to understand better what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Make it Count’ and ‘Explore’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT TO EXPECT BY JOINING A TEAM AND MAKING A DIFFERENCE
There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.
The client requests no contact from agencies or media sales.
About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.
In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.
If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.
Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024
Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.
We use anonymised applications for our shortlisting process.
Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.
Person specification
Qualifications criteria:
• Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.
The client requests no contact from agencies or media sales.
This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.
You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.
A typical working week within this role can include:
· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest
· A visit to an Emmaus community to conduct interviews and capture photography and video
· Writing and sending press releases
· Scheduling social media content
· Creating graphics and marketing materials using Canva
· Updating community websites using WordPress
This is a part time position working four days per week (30 hours), Monday to Friday.
Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important. The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.
Who are we looking for?
We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.
This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
What we offer
· Salary: £27,972 to £30,352 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email us.
Email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 10am on Monday 20 May 2024.
Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.
If you would like to arrange an informal discussion about the role, please email us.
Email address is in the application pack.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Victim Support is looking to recruit a Research & Lived Experience Officer (RLEO), with a background in research and/or in coordinating a lived-experience forum, to lead on a project to provide feedback and insight on products related to victims. This role is offered on a fixed term basis for 12 months working four days a week (possibility of full time can be discussed), to start as soon as possible.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
Victim Support (VS) is the leading independent charity in England and Wales for people who have been affected by crime and traumatic incidents. Understanding the experience and needs of victims and witnesses of crime is central to the charities' aims and vision.
As a Research & Lived Experience Officer you will have the opportunity to capture the voice of victims and promote evidence based recommendations to improve the experience of victims in the criminal justice system. You will be a part of a small but enthusiastic research team, while also having the opportunity to lead your own project.
You will have the opportunity to recruit participants and manage a Lived Experience Engagement Forum, and to regularly engage, build and maintain close relationships with the forum's participants. You will also need to conduct workshops/focus groups to collect feedback and insights from the participants on various products and procedures, and produce summaries of this feedback.
To be successful in the role you will need to have proven experience in recruiting vulnerable people to take part in research activities and conducting workshops or focus groups and interviews. Experience in writing and analysing surveys is an advantage. You will also have excellent interpersonal skills and an ability to work independently, as well as experience of working in partnership with various stakeholders. Having knowledge of victims of crime is desirable, but not essential.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Our Business Development department is integral to the success of our organisation and we are looking for an experienced, organised and driven individual to fulfil the role of Head of Business Development.
We are looking for someone who is comfortable in leading and co-ordinating a team. You will lead and operationally manage the department in our external business development engagement activities as well as our internal, cross-departmental collaboration working towards our ‘Evolve Strategy’.
You will have a clear and demonstrable understanding of configuring, organising and developing business development strategies and an understanding of how an awarding body operates particularly within the education landscape.
A proactive communication style, strong organisation and interpersonal skills and a decisive nature are key qualities required in this role. You will operate in a flexible and predominantly remote working environment; therefore a demonstrable experience of working using your own initiative alongside a desire to innovate and test new ways of working are essential.
Your team will be supported by a Business Development Co-ordinator and two Business Development Managers, each focused on retention of business and new business (New Business Development Manager to be recruited). Additionally, a team of Business Development Officers and Centre Engagement Executives also support the team.
We view this role as an integral part of successfully delivering our strategy. You will have the opportunity to shape the way your department operates to support the needs of the business as well as our centres.
The role fits within the wider Leadership Team and working closely with other HODs and Managers will be a key ingredient to success.
Role purpose:
- Set & deliver the Business Development Strategy alongside the Director of Engagement that supports growth, reach, and impact of Leadership Skills Foundation programmes.
- Drive operational progress by developing positive and proactive working relationships with other Heads of Department.
- Influence the future direction of the Leadership Skills Foundation as a member of the Leadership Team.
The main resposnsibiltiies will be:
- Effectively manage and develop the Business Development Team and relationship management functions to meet agreed budgets and maximise learner/programme registrations.
- Accountable for the Business Development team’s sales planning and forecasting including annual budgeting.
- Regularly developing and presenting clear insight and analysis on market activity, responsibilities, and opportunities.
- Work closely with the Head of Marketing & Communications and New Business Development Manager to devise and deliver targeted new business campaigns and activities.
- Work closely with the Retained Business Development Manager to devise and deliver strategies to retain and grow our centres.
- Work with the Business Development Coordinator to ensure engagement processes and the customer journey meet the needs of centres efficiently.
- Maintain a working knowledge and up to date awareness of the sectors, market audiences and landscape the Leadership Skills Foundation works with.
Head of (HOD) Responsibilities
- Implement the one company/vision/culture and demonstrate its impact.
- To carry out environmental scanning to recognize opportunities and challenges and formulate appropriate actions to position the Foundation in line with its agreed objectives.
- To implement and develop appropriate business management capabilities and practices across the organisation.
- To operationally implement the strategy and set work expectations as agreed by the Board and the SLT.
Skills, experience and knowledge
- An understanding of education systems in the UK
- Previous experience in a sales environment and understanding sales processes.
- Experience of managing pipeline systems
- A proven track record of delivering income growth
- Analytical thinking and evaluation skills
- Ability to present information concisely using Microsoft Office programmes.
- Strong interpersonal and communication skills
- Leadership capabilities
Desirable
- Previous experience of managing a sales team and managing direct reports
- An understanding of awarding bodies and their operating landscape
- Familiarity with Microsoft Power BI
The Head of Business Development will receive a generous salary, a flexible and agile working environment, private Vitality healthcare (subject to successful completion of probationary period), personal development opportunities, enhanced pension, enhanced holiday and sick pay and an extended Christmas break.
If you want to be part of thriving and evolving organisation, then we would love to hear from you and look forward to receiving your application.
The client requests no contact from agencies or media sales.
Data Protection Officer (2050)
Location: Oxford based (with flexibility to work from home within our hybrid working arrangements)
Hours: 36
Salary: £49,601 – 58,940 FTE
Job Type: Open ended
Closing Date: 14 June 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have a strong understanding of GDPR and other data protection laws and practices?
Do you have experience managing risks around personal data in a large and complex organisation?
Do you have a track record of holding organisations accountable during difficult decisions?
If the answer is yes, then we would like to hear from you.
The Role:
Oxfam GB and Oxfam International are looking for our new Data Protection Officer (DPO). This role is responsible for ensuring strong data protection and data rights are built into everything we do. It is a senior role which will have to balance its time between ensuring the organisation takes its responsibilities seriously as well as overseeing our obligations under GDPR.
It works alongside our Oxfam GB Data Protection Manager and team who handle operational data protection concerns, such as Subject Access Requests and minor breaches, allowing the DPO to focus on the big picture.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Strong knowledge of data protection law, especially GDPR and other relevant EU legislation.
- Experience in privacy and security risk assessment; well-versed in best practices for mitigating risks, including hands-on experience with privacy assessments, certifications, and information security standards.
- Experience carrying out Data Privacy Impact Assessments to understand and mitigate the risks of complex projects.
- Experience acting in an independent manner, which requires maturity, relationship skills, and the ability to handle sensitive and confidential tasks.
- Familiarity with cybersecurity and information security risks and controls
- Familiarity with data collection and storage processes
- Experience communicating with regulators, such as the Information Commissioner’s Office or the Charity Commission.
- Experience managing data sharing agreements with third-party organisations.
- Experience in building staff and management capacity about data protection practices and requirements.
- Critical thinking abilities to assess complex situations, identify gaps, and recommend solutions.
- Experience staying informed about emerging technologies and their impact on data protection risks.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
We are looking for an experienced experienced coordinator, to support the development of StreetDoctors external communications, advocacy and policy development.
We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
The key areas of focus include:
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To develop and maintain creative communication routes with partners, stakeholders and policy makers, to increase StreetDoctors value and level of engagement within the sector.
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To support the positioning of the StreetDoctors offer and engagement in policy making with government departments, devolved countries and regional decision makers (including PCC’s, Regional Mayors).
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To create, develop and maintain partnerships with a range of organisations to support the development of StreetDoctors research, policy and strategic direction.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
You will be working as part of the West Sussex night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
In addition, you will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
You will work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 9 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.