Community volunteer volunteer roles in blackrock, county dublin

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Uckfield, Heathfield and Lewes Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Fathercraft

We want to change the perceptions of male caring and fatherhood and support more partners to get involved because it creates value for everyone.

Supporting men to be equal and active parents from the start is key for gender equality. Research from Sweden suggests that every additional month of paternity leave taken by fathers increases the mother’s lifetime earnings by 6.7% (Johansson, 2010).

80% of the gender pay gap is attributed to the motherhood penalty (World Economic Forum, 2022)

The gender pay gap more than doubles for women over 40 (ONS, 2022)

Yet despite increasing willingness and interest in taking an active parenting role, in 2022, dads spent, on average, just 55 minutes per day with their children (ONS, 2023).

This is largely due to the fact that one in three working dads don’t feel comfortable talking to their employer about family commitments and/or are not adequately supported to be the best dads and partners they can be.

We have developed an affordable, comprehensive online platform called "Father's Ed" that provides guidance, support, wellbeing services and a community for new or expectant fathers. This includes peer support between dads, science-based online, digital well-being courses covering a range of strange and anxiety triggers, e. g. financial well-being, loneliness, insomnia, etc.). We are also working on providing mental health services for new fathers through partnerships.

Video Editor

Volunteer Role Description (remote, unpaid)

Craft stories that change perceptions. One frame at a time.

About Fathercraft UK

At Fathercraft UK, we believe dads matter - right from day one. Through Father’s Ed, our flagship learning platform, and a range of digital tools and content, we empower expectant and new fathers to take an active, confident role in family life. Our mission is simple but transformative: to shift the narrative on male caregiving and create a world where every father is supported to parent out loud.

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The Opportunity

We’re looking for a volunteer Video Editor with experience using Pictory to help us transform written and spoken content into engaging short-form videos for social platforms and our e-learning ecosystem.

You’ll take the lead in crafting high-impact visual narratives—turning blog articles, scripts, and voiceovers into snackable, scroll-stopping videos that educate, inspire, and provoke thought. This is a fully remote, part-time opportunity ideal for someone who wants to build their portfolio while contributing to a purpose-driven cause.

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What You’ll Do • Use Pictory’s Script-to-Video and Article-to-Video workflows to create engaging short videos. • Add visuals, music, voiceovers, and text overlays using Pictory’s built-in editing tools. • Edit and optimise videos for key platforms: Instagram Reels, LinkedIn, Facebook, and YouTube Shorts. • Repurpose long-form content into multiple short-form outputs, matched to platform-specific specs. • Collaborate with our content and social teams to ensure narrative clarity and brand consistency. • Ensure all assets are optimised for mobile-first consumption and accessibility.

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You Should Have • Hands-on experience using Pictory, particularly Script-to-Video, Article-to-Video, and Text-to-Video features. • A solid understanding of pacing, visual storytelling, and sound design. • Familiarity with video optimisation for social media platforms (duration, dimensions, captions, etc.). • A strong creative instinct with attention to tone, rhythm, and emotional impact. • Ability to follow a brief while suggesting creative enhancements. • Experience with voiceovers, stock visuals, or subtitle editing is a plus.

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What You’ll Gain • Experience working with a live audience and a fast-growing mission-led brand. • A portfolio of purpose-driven video content featured across multiple platforms. • The chance to make a meaningful impact through visual storytelling. • Full credit and recognition for your work across our channels. • Remote flexibility and creative autonomy.

Use your editing skills to inspire a new generation of dads. Let’s make fatherhood visible - together.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

 As Network Events Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

 We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

 If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is:30th June 2025

To apply for this opportunity, please follow the link below:

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Vale Royal and West Cheshire Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community. 

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Stockport and SE Manchester Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Yemaya Surf

We create space and opportunity for Dominicans, especially Black & Indigenous women and girls, to reclaim their right to the ocean through surfing, cultural reconnection, and climate justice.

The north coast of the Dominican Republic is home to world-renowned waves and surf beaches. It is also home to a long and painful history of colonialism, exclusion, and ecological disruption. In 1492, Christopher Columbus landed in what is now Puerto Plata—where Cabarete, the island’s surf capital, is located. More than 500 years later, that legacy continues to shape who has access to the ocean, whose knowledge is valued, and who benefits from its economic, cultural, and healing power.

In Cabarete today, surfing is dominated by foreigners and men. Despite living near the sea, Black Dominican women and girls are largely excluded from ocean sports, environmental decision-making, and leadership opportunities. Of the 30+ surf instructors at Playa Encuentro, only three are women—and just one is a local Dominican. While the Dominican government has branded Cabarete as the country’s “Capital of Surf,” local communities face barriers at every level: surfboards and lessons are priced for tourists, beachfront access is restricted by private developments, and the sport’s culture often feels unwelcoming or unsafe for women and people of color.

This disparity is not coincidental—it is systemic. Tourism and coastal development in the Dominican Republic have prioritized profit over people, often displacing low-income communities from their ancestral shorelines. Surf beach entrances are illegally closed to favor tourists. One surf lesson can cost up to $65 USD, with board rentals priced at $20 per hour—far beyond what most Dominicans can afford. Gender norms, racism, and cultural stigma further prevent Afro-Dominican and Indigenous women and girls from feeling safe, confident, or supported in ocean spaces. At the same time, climate change is wreaking havoc across the country. Hurricanes and heavy rains regularly displace entire coastal neighborhoods, while government inaction and deforestation by foreign-owned corporations exacerbate the crisis. The burden of climate adaptation falls on local communities, especially low-income women, who are often excluded from climate conversations, planning, and resources.

Yemaya Surf exists to shift this reality.

Yemaya Surf integrates sports, cultural healing, and climate action to produce long-term, structural change in who has access to coastal spaces and who shapes environmental solutions. We prioritize community-led environmental care, Afro-Indigenous spiritual practices, and environmental stewardship.

Yemaya Surf's Theory of Change

We believe that when Black Dominican women and girls reclaim the ocean through surfing and ancestral wisdom, they heal, empower themselves, and challenge systemic exclusion. By centering their leadership in surf culture and coastal stewardship, we transform the sea from a site of historical marginalization into a space of liberation, climate justice, and collective power.

Yemaya Surf’s activities include:

• Delivering surf lessons and climate education workshops
• Leading reforestation projects and sponsoring local surfers
• Hosting community events and workshops to promote environmental stewardship and climate justice
• Building partnerships with local organizations and communities to advance our mission and goals

Thank you for your interest in volunteering with Yemaya Surf! We’re deeply grateful you’d consider sharing your time and talents to empower women and girls through surf and climate justice.

Why Your Role Matters: Every hour you give helps us:

��‍♀️ Teach lifesaving surf skills to local girls who’ve never had access. �� Amplify climate justice in coastal communities. ✨ Build a movement where every girl and woman feels welcome in the waves.

We’re a small but mighty team, and volunteers like you are the heartbeat of our work. Whether you’re editing videos, researching grants, or helping at events, your contribution ripples far beyond the beach.

Fundraising & Grants Assistant

Volunteer Role Description (remote, unpaid)

Role: Help secure financial resources through grants, sponsorships, and donor outreach while setting up efficient fundraising tools. Key Responsibilities:

Fundraising Systems Setup:

• Assist in finalizing GiveButter fundraising platform setup (e.g., campaign pages, donor management features).

• Integrate GiveButter with SquareSpace website (e.g., embed donation buttons, ensure seamless donor experience).

• Test donation workflows to troubleshoot issues (e.g., receipt automation, data tracking).

Grants & Sponsorships:

• Research and compile grant opportunities (gender equity, sports, climate justice).

• Draft templated outreach to surf/environmental brands (e.g., sponsorship proposals via email/LinkedIn).

Donor & Merchandise Support:

• Help manage recurring donation campaigns (e.g., thank-you emails, impact updates).

• Support merchandise sales (SquareSpace store setup, inventory tracking, promo ideas).

Reporting & Improvement:

• Generate simple donor reports (GiveButter analytics) to track progress.

• Suggest improvements for donor engagement (e.g., referral rewards, campaign ideas).

Skills Needed:

• Basic tech savvy (comfort with platforms like GiveButter, SquareSpace, or Canva).

• Attention to detail (for error-free donation workflows).

  • Interest in nonprofit fundraising or CRM tools.

Perks:

• Hands-on experience with fundraising tech (resume booster).
• Direct impact on Yemaya’s financial growth.
• Experience with an International Nonprofit Organization
• Free surf lessons (if and when in the Dominican Republic)

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 months

About Us

Citizens Advice are the people’s champion. For 85 years, we’ve been working on issues that affect the whole of society to help to shape a society that’s fairer for everyone. No other advice service sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. By helping people with the underlying cause of their problems and helping to prevent them getting worse, we save the government and public services hundreds of millions of pounds every year.

Citizens Advice West Sussex (CAWS) works as part of the national network as an independent, local charity, and company limited by guarantee. The charity has annual income of circa £2.6 million and employs around 70 staff supported by 250 volunteers, working from six locations across the County.

Background to the roles

Our board currently comprises eight trustees who have served between two and eight years. The previous chair had been in-post for two years but has had to step back for personal reasons while remaining a trustee. Meanwhile, another trustee, Mike Jones, has taken on the interim Chair role.

Our Finance Trustee will have served six years in 2025 and would like to retire once a successor is in place and there has been time for handover.

Main Responsibilities

The role of the Finance Trustee is to oversee, approve and present budgets, accounts and financial statements as well as the preparation and presentation of financial reports to the board. in addition, ensure that appropriate accounting procedures and controls are in place and liaise with the CEO and her senior team about financial matters.

Person Specification

• A recognised financial qualification or equivalent knowledge gained by experience 
• The ability to take a strategic approach to financial planning and oversight and to help non-financial colleagues understand these
• Previous experience of charity finances and fundraising or a willingness and ability to gain this through training

Diversity and inclusion 

Our commitment is to promote equality through our services and workplace, aligned with National Citizens Advice’s aims. We aim to challenge discrimination through advice, champion equality through research and campaigns, and value diversity as an employer and volunteer agency.

How to apply

Eastside People is supporting Citizens Advice West Sussex in the recruitment of these roles. 

Please apply by submitting your CV and a cover letter (both in Word doc. format), which should indicate why you are interested in applying for the role and how you meet the selection criteria.

The closing date for applications is Monday 23rd June. Shortlisting interviews will take place shortly after and the two-stage interview process with Citizens Advice West Sussex will take place during the following weeks.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. 

Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.

We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.

As a volunteer tutor, you’ll:

• Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.

• Dedicate just one hour a week for a 10-20 week programme.

We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.

Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.

What you'll gain:

• Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).

• Ongoing support from your dedicated programme coordinator.

• Structured session plans and workbooks.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

• Optional tutor socials and buddy system.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)

Our programmes run during term time, and you can sign up at ay time throughout the year.

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

As an Administrative Support Volunteer, you will play an essential role in the team, complimenting the work of the Manchester Hub and allowing Shelter clients to receive the support that they need. The opportunity will allow you to make a difference in your local community as well as gaining hands-on experience in one of the UK's leading housing charities. 

Suggested Involvement: e.g. A suggested minimum commitment of one day per week for six months

Availability: e.g. This volunteering opportunity will take place within our working hours, Monday-Friday, 9:00-17:00 

Location: Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Hub Administrator 

Why get involved with Shelter? 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Shelter volunteers are involved in our head office, services, shops, campaigns, events and our legal teams, and they all contribute their valuable time, skills and experience. We simply couldn’t achieve our goals without them. 

Main tasks 

• General administrative tasks (photocopying, scanning, and minute taking) 

• Covering reception and meeting and greeting people who are dropping into the office on an ad hoc basis 

• Updating local resource documents, such as local authority information sheets

• Inputting information on to our case management system 

• Supporting the team with resources for delivery of training 

Skills and experience required 

• Previous administrative experience or an interest in gaining administrative skills 

• An interest in social welfare e.g. housing, welfare benefits, debt. 

• Ability to manage your own time and task load 

• Confident and professional telephone manner 

• Good communication skills (this may be through experience of working with the public). 

• Confident IT skills including Microsoft Office programmes. 

• The ability to work as part of a team and value others 

• Willingness to follow Shelter’s policies including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection 

Induction, learning and development 

To enable you to take part in this opportunity, Shelter will: 

• Provide you with a Volunteer Handbook and all Policies & Procedures 

• Provide e-learning including Equality & Diversity, Health & Safety, Data Protection, Environmental Awareness and Safeguarding 

• Provide access to other appropriate Shelter training 

• Provide a local induction relevant to your role 

• Pay ‘out of pocket’ expenses in line with Shelter’s Volunteer Expenses Policy 

Benefits of volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness 

• Gain valuable work experience 

• Be part of a great team 

• Build your confidence and develop transferrable skills 

• Enhances your CV 

Next steps 

Please complete an online application for this role. After you have applied, we will invite successful candidates to an informal interview to discuss the role further. 

Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.