Community volunteer volunteer roles in bournville, west midlands

HiDDEN are looking for an inspiring, forward-thinking Independent Chair to lead our growing network of heritage organisations into an exciting new chapter.

Job Description

HiDDEN is a dynamic and supportive network that champions Greater Manchester’s rare, overlooked, and underrepresented heritage. 

This voluntary leadership role is a unique opportunity to shape the future of a dynamic, mission-driven network that champions the hidden stories of Greater Manchester — stories that deserve to be uncovered, celebrated, and preserved. As Chair, you will bring strategic vision, support strong governance, and act as a key advocate for the network at both regional and national levels. You’ll play a vital role in steering our growth, deepening our impact, and ensuring that inclusion, integrity, and collaboration remain at the heart of everything we do. 

Key Responsibilities

• Governance and Oversight Ensure alignment with HiDDEN’s purpose, vision, and values.
• Oversee the adherence to the HiDDEN Code of Conduct.
• Facilitate the annual review of the members’ agreement and the Code of Practice.
• Meeting Facilitation Chair bi-monthly HiDDEN planning meetings, fostering inclusive and balanced discussions. Guide decision-making processes to achieve majority consensus in line with network objectives.
• Strategic Leadership Lead the development and refinement of HiDDEN’s strategic initiatives. Advocate for the network’s sustainability, identifying opportunities for growth and impact.
• Collaborate closely with Manchester Histories, the identified organisation for project management, to ensure effective implementation of strategies and initiatives.
• External Representation and Advocacy Represent HiDDEN at national and regional conferences, events, and within the heritage sector.
• Act as an ambassador for HiDDEN, promoting its mission and objectives to external stakeholders. Build and maintain relationships with key partners and funders.
• Conflict Resolution Mediate disputes within the network, ensuring fair and transparent resolutions.
• Provide impartial guidance and support to members to maintain positive relationships.
• Evaluation and Reporting Report on network activities and outcomes at planning meetings to ensure transparency and accountability.
• Lead the process for reviewing and adjusting network goals and strategies based on the needs of the network 

Person Specification

Experience: 

• You may have gained experience in leadership, governance, or planning through a variety of paths — including study, early career roles, volunteering, activism, or community engagement. 
• A background in the heritage, cultural, or nonprofit sectors is helpful but not essential.  We value lived experience and insight into the challenges and opportunities facing small or underrepresented organisations. 
• Skills and Attributes:  Excellent communication and interpersonal skills.  Ability to facilitate inclusive discussions and achieve consensus. 
• Strong strategic thinking and problem-solving skills. 
• Ability to act impartially and mediate conflicts. 
• Passion for heritage and a commitment to HiDDEN’s values of inclusivity, knowledge sharing, and environmental responsibility. 
• Commitment:  Willingness to commit 1-2 days per month, including participation in bi-monthly planning meetings. 
• Enthusiasm for working with a network of small to medium organisations to achieve shared goals.

Become a Trustee at Options for Life
Make a difference in the lives of adults with learning disabilities and/or autism.

Location: Sandwell, West Midlands
Commitment: Four Board meetings annually, plus the AGM, strategy day, and quarterly sub-committee meetings
Expenses: Reasonable travel expenses reimbursed

Are you passionate about creating a more inclusive society where everyone can thrive? Options for Life is looking for committed, values-driven individuals to join our Board of Trustees.

We are a vibrant, Sandwell-based charity that supports adults with learning disabilities and/or autism to live fulfilling, independent lives. Our services include community hubs, outreach, drop-ins, and access to a wide range of community-based activities. At the heart of everything we do is a commitment to choice, dignity, and empowerment.

The Role

As a Trustee, you will play a vital role in the strategic leadership and governance of the charity. Working closely with the Chair, CEO, and fellow trustees, you will help shape the future of our services, ensure we stay true to our mission, and uphold our responsibilities as a charitable organisation.

We are particularly interested in individuals who can bring:

• Strong strategic thinking and decision-making skills
• Experience in leadership, change management, HR, fundraising, safeguarding, health and social care, or community engagement
• A collaborative approach and willingness to contribute to discussions and decisions

Previous trustee experience is not essential—we welcome first-time trustees and provide full induction and support.

What You’ll Gain

• The opportunity to use your skills and experience for social impact
• Involvement in meaningful work that changes lives
• Personal and professional development through trustee training and networking
• A chance to work alongside passionate people and make a lasting contribution to your local community

We are committed to diversity and inclusion and particularly encourage applications from people with lived experience of disability, people from underrepresented backgrounds, and younger people seeking their first board experience.

Ready to get involved?
To express interest or learn more, contact our Chief Executive, Nicola Thomson.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We Are looking to recruit Youth Helpers to help with our youth groups within the Dudley Community Network at our three youth locations. We are looking for Youth Helpers at Dudley (Monday and Tuesday evening), Sedgley ( Thursday evening) and Brierley Hill ( Friday evening)

Pursuing the role:

• Welcome Event (Induction) -Monday 1st September 2025
• Selection and interview of candidates -Sunday 1st of June 2025
• interviews will take place at St John Ambulance Dudley. Vicar St, Dudley DY2 8RQ

Closing date for these opportunities is Saturday 31st May 2025

Travel Radar is a passionate media organisation committed to making travel more meaningful and accessible for everyone. Since 2015, we've grown into one of the leading online sources for aviation and air-travel news, reaching over 20 million people worldwide.

Powered by a diverse, fully remote team of 50+ volunteers and contributors, we provide around-the-clock coverage of global travel developments. Our mission is to change the way people experience travel — helping them make every journey more enriching, informed, and enjoyable through timely news and helpful insights.

Join us in reshaping the future of travel and making a global impact through the power of storytelling and information.

We're on the lookout for a Social Media Manager to head up a range of exciting work including:

• developing creative and engaging social media strategies for our platforms;
• managing the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, Tiktok and YouTube, adapting content to suit different channels;
• overseeing, planning and delivering content across different platforms using scheduling tools such as Buffer and Meta Business Suite;
• developing, launching and managing new competitions and campaigns that promote Travel Radar and the brand;
• forming key relationships with influencers in the aviation and air-travel space across the social media platforms;
• managing and facilitating social media communities by responding to social media posts and developing discussions;
• researching and evaluating the latest trends and techniques in order to find new and better ways of creating and measuring social media activity;
• managing, motivating and coaching junior staff such as social media executives or assistants;

We're looking for a passionate and creative individual to lead and grow Travel Radar’s presence across social media. This is a fantastic opportunity to shape the voice of one of the most engaged aviation communities online and create impactful content that inspires millions of travellers worldwide. We already have a strong foundation and loyal following — now we need someone who’s ready to take it to the next level. Whether you're a recent graduate full of fresh ideas, an experienced social media pro seeking a meaningful new challenge, a travel and aviation enthusiast, or a current student eager to gain hands-on experience — we care more about your passion and creativity than your CV.

If you're excited by the idea of building community, creating compelling content, and being part of a mission-driven team, we’d love to hear from you!

✨ Perks of Volunteering with Travel Radar:
(Please note: This is a voluntary, unpaid role — but we make it worth your time!)

�� Flexible workload – Contribute as and when you’re available each month
�� Fully remote – We can provide a laptop, desktop, or virtual machine if needed
�� Lunch & travel expenses covered – For in-person events, conferences, or meetings
✈️ Exclusive discount program – Access deals with 3,000+ retailers, from travel to insurance
�� Professional training – Fully funded CPD Level 3, 5, or 7 accreditation included and access industry leading support and mentoring
�� Latest tech tools – Free access to Office365, Grammarly Premium, Adobe Photoshop, Canva Pro — for both Travel Radar and personal use

Commitment per Week: 5hrs per week

Reports to: Chief Content Officer

Volunteer with us!

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.

We are looking for volunteers to join our Christmas Fayre in Wylde Green Church to help with the sales of craft items and running of the tombola.

Event date Saturday 29th November.

Volunteer opportunities on the day;

• Tombola
• Craft Stall Sales.

Volunteers will be covering the hours of 10.00-16.00 (any hours between these times is fine and times are role dependent)

Why Volunteer at Acorns?

• To help a local charity and make a difference in your local community
• Connect with likeminded people and make new friends
• Enhance your CV by learning new skills and gaining experience
• Opportunities to progress to other roles
• Access to free online courses
• Invites to social events and participation in our volunteer recognition schemes and rewards
• Please apply if you'd like to be apart of this fun filled event! - Refreshments will be provided.

PLEASE NOTE THIS IS NOT PAID WORK

Why not volunteer with Acorns Childrens Hospice at the Worcester Show in Hanbury and support Acorns Children's Hospice? 

The 78ᵗʰ annual Hanbury Show, which takes place on Saturday 5th July in 2025, is loved by families from across the region. There really is something to entice and occupy all ages - exciting displays, action-packed arena programmes, have-a-go activities, local food and drink, and quality shopping. 

 At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services. 

Join our amazing fundraising team for an exciting day of giving back on Saturday 5th July at Hanbury, we need enthusiastic volunteers to:

• Collect donations to support a great cause.
• Manning the awareness stand.
• A volunteer to dress up as Alex the Acorns!

This is a great opportunity to make a real difference, connect with the community, and support an important cause. Join us and be part of something special!

How much time will it take?

The event runs from  8am-1pm and 1pm-5pm; you can join for a few hours, or the full day—whatever suits you!

We’ll provide bottled water and snacks, parking should be available, and you’ll get free entry to the show!

Am I right for the role?

We’re looking for volunteers who are

• Approachable and happy to raise awareness about Acorns
• Confident and happy to be a collection volunteer which will take place outdoors 

Why volunteer at Acorns?

• To help a local charity and make a difference in your community
• Connect with likeminded people and make new friends
• Learn new skills to boost your CV
• Opportunities to progress to other roles
• Access to free online training courses
• Retail discounts
• Participation in our volunteer recognition schemes and rewards

We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

��

About the Role

As a Volunteer Administrator, you’ll play a key role in supporting our Rapha Listening Service by conducting initial service user assessments, assisting in matching clients to volunteers, and ensuring accurate data management. This role is ideal for someone who is organised, empathetic, and looking to gain valuable experience in administration, community support, and mental health services.

What You’ll Do

• Conduct initial assessments of service users via telephone, virtual, or face-to-face meetings.
• Input and maintain session reports in our CRM system (Lamplight) for monitoring and safeguarding.
• Complete service user feedback forms for monitoring purposes
• Assist with admin tasks, including computer-based filing and documentation.
• Signpost service users to appropriate external services when needed.
• Participate in team support sessions and 1:1 supervision with your line manager.

What We Offer

• Full training in safeguarding, data protection, and mental health support.
• Certificates for courses completed to enhance your CV.
• Volunteer Time Credits—exchangeable for services and activities with our local/national partners.
• Free group access to selected museums.
• Professional references for future employment.
• A chance to develop valuable skills in admin, mental health, and community work.

What We’re Looking For

• Compassionate, non-judgmental, and a good listener.
• Strong computer and verbal communication skills.
• Attention to detail.
• Self-motivated with the ability to work independently.
• A team player with a positive and enthusiastic attitude.
• Ability to handle sensitive information with confidentiality.
• Satisfactory DBS check (we can assist with this).
• Experience using Microsoft Office and CRM systems.
• Additional language skills to support diverse communities.

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Job description

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.

Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. This will further help you to develop your professional development programme (PDP). Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.
• The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law.
• The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do.
• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Well-organized, proactive and able to deliver tasks efficiently.
• Excellent researching skills
• Reading and report writing skills
• You will need to be an experienced lawyer or have a good legal understanding.
• You will be respectful of the confidentiality of the organisation.
• You will need to help deliver work that adheres to the key objectives of the organisation.
• Able to speak confidently with a variety of stakeholders.
• Good time-management & communication skills.
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Can work without much supervision

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday

Experience:

• Legal Secretary: 1 year (preferred)

Work Location: Remote

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

• Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month

Across the UK, our Regional and Community Development teams work alongside our local groups to play an active role in increasing awareness of and engagement with the MS Society locally.

As our Regional Cultural Connector Volunteer, you’ll help to identify and plan our involvement and support of regional or local activities and events aimed at minority, hidden and culturally specific groups, to provide information for people living with MS as well as help us to engage with those communities to understand their priorities and needs.

We want to show that we’re here to support everyone and to do that we need to reach and connect with people within their own communities. You’ll help us do that with a welcoming and friendly attitude and ability to reach and promote us within your region.

In this role you’ll be able to develop your organisation, communication and team working skills.

About you

Confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

East London Waterworks Park is looking for illustrators, animators and graphic designers to help campaign in the creation of our new park with natural swimming ponds.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for illustrators, animators and graphic designers to contribute to our community-led working circle who are working on coordinating our digital marketing. 

There is opportunity to lead on projects across content creation, social media, film or any other channels of interest, and facilitate the direction of the working circle.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

While technical skills are essential, we also value your ability to think creatively and strategically. You should have experience in creating engaging visual content for various platforms that will engage stakeholders and decision makers, such as public reports, presentations for decision makers, social media and websites. A strong understanding of storytelling and the ability to communicate complex ideas effectively through visuals will be invaluable. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds.Your creative talents will be invaluable in bringing the park’s biodiversity to life. Through your illustrations, animations, and graphic designs, you’ll help us create visually captivating content that inspires, educates, and engages our community, stakeholders and decision makers. Your work will play a vital role in fostering a strong connection between people and nature, ultimately creating the park’s future.

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.