Community volunteer volunteer roles in bridgend, bridgend county borough

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

What can you expect to be doing?

• Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Sussex RH15, RH16, RH17, BN6, BN45.
• Providing the treasurer with information on funds raised from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.

We’re looking for someone with

• Good organisational skills
• Strong interpersonal skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Knowledge of your local community

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the South Wirral/Chester area.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our Mission

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

The Scottish Steering Committee (SSC) is our voluntary group who drive policy, campaigning and influencing work in Scotland, with the support of The Charity. It aims to represent the views of the community in Scotland and be a solution orientated advisory board to help achieve agreed objectives.

An ambitious and dedicated group, members previously agreed that the key objective of the Committee would be to campaign for a faster diagnosis for those affected by a brain tumour. Their aim is to achieve this through influencing, supporting and campaigning to improve all aspects of the diagnostic journey. Two years after setting this objective, as per the Committee’s terms of reference, we are now seeking new members to join and advocate for change in Scotland.

How can you help?

To achieve these ambitions – the Committee is now seeking five new members with particular experiences and skill sets that can help drive and enable the Committee to achieve its ambitions.

Your experience and skills will provide valuable input during SSC meetings but won’t be limited to just that – you can actively engage with stakeholders across Scotland and the wider UK, contribute to the creation of our policy positions in Scotland and raise the voice of the community across Scotland and beyond.

What impact will you have?

You will be a core member of a group that is seeking to improve outcomes for all those affected by brain tumours in Scotland.

We’re looking for...

People with experiences, knowledge and skills that can actively contribute to the operation of the SSC. This includes but is not limited to:

• Experience of being personally affected by a brain tumour in Scotland

• Clinician who is involved with brain tumours in some capacity

• Experience of working within Scottish Public Affairs or within a Commercial Landscape and environment

• Experience of working within Public Relations or media management

However, all applications will be considered, and we seek to have as varied a skillset as possible with a range of different experiences to have as much representation across Scotland as possible.

We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities.

What can you gain from volunteering?

• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future

• You’ll join a friendly, passionate team and develop an understanding of how the Committee operates and its connection to The Charity

• You will be a part of a group who are seeking to positively influence change in Scotland.

Time commitment

The Committee currently holds 90 minute virtual meetings every six weeks. There will also be opportunities to take on additional tasks which can arise at different moments and depending on the activities of the Committee. We will also aim to meet in person at least once a year at an agreed location.

Practical considerations

You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. The Deadline for applications is Monday 30 June at 5pm but we may close early if we receive a high number of applications.

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering team. 

We are embarking on our first ever online shop and we are looking for a volunteer with some experience in this area and the area of website support to help share the workload of managing enquiries to the shop. They will also be required to update new items as they become available and allocate orders as they come in to the relevant supplier and deal with any enquiries or complaints. This is a role that will grow as the shop does and is a creative fun role as you join a warm and welcoming team. Although remote there will be the chance to meet other volunteers at fundraising events throughout the year.

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

We are looking for volunteers who:

•Can empathise with the families you are helping and show them kindness and respect;

•Are reliable and flexible and committed to volunteering on a longer term basis;

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

•Are respectful of the privacy, preferences and needs of the families you are supporting;

•Are polite and friendly;

•Can adapt to different situations and challenges;

•Enjoy making a difference in the lives of others

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Health and Safety Volunteer for the Cardiff and Vale Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.

In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Background

Indigenous peoples and local communities are grappling with the constant threat of displacement from their lands in Tanzania. The Maasai communities in Tanzania's Loliondo and Ngorongoro regions are currently facing significant challenges, primarily due to government-led eviction efforts aimed at designating these areas for conservation and tourism purposes. The violations of human and land rights have left thousands of people vulnerable and in need of urgent assistance. These evictions not only disrupt the livelihoods of the affected populations but also undermine their cultural heritage and traditional ways of life. As these communities are forced from their ancestral lands, many lose access to vital resources such as grazing lands, water, and shelter, leading to severe socio-economic hardships. Not1More is working with a partner organisation, Traditional Ecosystems Survival Tanzania (TEST), in Tanzania to support their essential fundraising, advocacy and community development activities.  

Your Role

We are looking for a volunteer who can dedicate time to this role through to December 2025. You will be a part of a team that works directly with Tanzania’s indigenous Maasai, and help to make a difference in key areas such as protecting ecosystems, preserving Indigenous knowledge, community capacity building and advocating for Indigenous rights.

The main objective is to help TEST diversify and increase their funding sources. This will include connecting with other enthusiastic team members online to develop a fundraising strategy and implementation of a fundraising campaign, including identifying grant funding opportunities, assisting in the preparation and submission of grant funding proposals, and pursuing philanthropic and corporate partnership funding opportunities.

Desirable Skills and Experience

Ideally you are a compassionate, organised, and resilient individual with strong communication and relationship-building skills, along with a passion for the cause. A proactive, positive personality with a can-do attitude, would highly suit this role.

Previous experience with fundraising activities, preferably with an NGO is desirable but not necessary.

Mentoring

Support and mentoring to develop your skills will be available in this role as we aim to help you bring out our talents in this team.

Hours

As this is a volunteer role, time is flexible, but you would be expected to attend a bi-weekly check-in with someone from the Not1More team to ensure we are working in the same direction.

Yamaya Afrique

Yamaya Afrique is an innovative and creative academy committed to promoting the African arts and culture as well as sustainable development and education

Empowering African Communities through Education and Creative Expression

Yamaya Afrique is dedicated to bridging the educational gap in English-speaking African countries by providing accessible, high-quality learning opportunities. Our creative writing courses not only foster literary talent but also promote the side hustle culture, empowering individuals in underserved communities to unlock their potential.

Tackling Key Challenges

We address pressing issues that hinder educational progress, including:

• Limited access to quality education*: We strive to make learning more inclusive and accessible.
• Inadequate educational resources and infrastructure: Our initiatives provide essential resources and support to under-resourced communities.
• Lack of digital literacy and skills*: We equip individuals with the skills needed to thrive in the digital age.

Amplifying Brand Visibility

In addition to our educational initiatives, we leverage our website's considerable traffic to market brands and increase their online presence. By partnering with us, brands can reach a targeted audience and contribute to the growth and development of African communities.

Solution: Empowering African Communities through Education and Creative Writing

Yamaya Afrique's solution involves:

1. Creative Writing Courses: Developing and delivering high-quality, accessible creative writing courses that cater to the needs of underserved communities.
2. Digital Literacy Programs: Providing digital literacy training to equip individuals with the skills needed to thrive in the digital age.
3. Educational Resources: Offering essential educational resources, including online materials and support, to bridge the gap in access to quality education.
4. Brand Partnerships: Collaborating with brands to promote their products or services through our website, while contributing to the growth and development of African communities.

Key Components

1. Online Platform: Utilizing our website as a hub for educational resources, creative writing courses, and brand partnerships.
2. Community Engagement: Fostering a sense of community among participants, promoting collaboration, and encouraging creative expression.
3. Mentorship: Providing guidance and support to participants through experienced mentors and industry professionals.
4. Impact Measurement: Tracking and evaluating the impact of our initiatives to ensure they are meeting their intended goals.

By implementing this solution, Yamaya Afrique aims to make a meaningful difference in the lives of individuals in English-speaking African countries, while also providing a platform for brands to reach a targeted audience. We are open to working with brands seeking to penetrate the African society and 10 percent of the funds generated from this goes into charity

Join the Yamaya Afrique Team: Empowering African Communities through Creativity and Education Are you passionate about creativity, writing, and marketing? Do you want to make a meaningful impact in African communities? We're looking for dedicated volunteers to join our team! As a volunteer with Yamaya Afrique, you'll have the opportunity to:

• Contribute to our creative writing courses and educational programs
• Help us develop and implement marketing strategies to reach a wider audience
• Support our mission to empower individuals in underserved communities
• Help us raise funds: Volunteer your skills to support our fundraising efforts and help us secure the resources we need to continue our work Whether you're a writer, marketer, event planner, or grant writer, we have a role for you! By volunteering with us, you'll not only be making a difference in the lives of others, but also gaining valuable experience and building your network. Join the movement: Be part of a community that's passionate about creativity, education, and empowerment. Let's work together to create positive change!

Digital Marketer

Volunteer Role Description (remote, unpaid)

Responsibilities:

• Develop and execute digital marketing campaigns across social media, email, and other online channels
• Create and schedule engaging content for our social media platforms
• Analyze and report on campaign performance, providing insights for future improvements
• Collaborate with our team to identify and prioritize marketing goals and objectives
• Stay up-to-date with the latest digital marketing trends and best practices -Must have a good writing skills

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-4 weeks

We are looking for enthusiastic people to join our trustee committee and help shape and deliver animal welfare in the East and South East London areas.
 

The RSPCA East London and Havering Branch aims to align its core objectives with those of the National RSPCA — specifically: to rescue, rehabilitate, rehome, and protect animals.

The RSPCA East London and Havering Branch CIO (the "Branch") is seeking to appoint new Trustees to join the Branch Trustee Committee. This is an exciting time for the Branch as we aim to grow and enhance our services across East and South East London.

What does the Branch do?

Our Branch covers postcodes within East and South East London (those beginning with E or RM). We operate boarding facilities where we care for, rehabilitate, and rehome cats rescued by RSPCA Inspectors.

We are an independent charity, working in partnership with the National RSPCA, a separate charity. Together, we deliver the RSPCA's mission — focused on frontline animal welfare and community engagement.

As an independent branch, we fundraise and manage our resources independently to deliver animal welfare services. We receive some financial support and guidance on best practices from the National RSPCA to ensure we comply with Charity Commission regulations.

Future Plans

In the coming years, our plans include:

· Developing and executing plans for sustainable income growth 

· Building out our volunteer and supporter network

These plans are continuously reviewed and developed by the Branch Trustees to ensure we focus our efforts on helping as many animals as possible.

What are we looking for?

We are looking for people from all social and cultural backgrounds with experience or skills in any of the following areas:

· Accounting

· Marketing and Communications (including social media, PR, websites)

· Fundraising (including corporate fundraising, trust fund and grant applications)

· Local community and supporter engagement

· Charity growth and development

· Veterinary or animal welfare

· Volunteer management

Alongside relevant experience, we’re looking for people who are committed to the RSPCA’s charitable objectives and share our passion for animal welfare. You should be a creative, innovative team player, bring a fresh perspective, and be able to turn ideas into action.

We are particularly interested in hearing from individuals who live or work in the areas we cover (E or RM postcodes), or who can travel to London for Branch meetings and fundraising activities.

What can we offer in return?

We offer all Trustees:

· Support from both the RSPCA team

· A platform to utilise your skills and experience to shape the charity and directly impact local animal welfare

· An opportunity to gain new skills and develop existing ones while making a real difference

· A chance to expand your professional and personal network by working with like-minded people

Practical Considerations

Please note:

· You must be based in London or can have regular access to London to join our fundraising activities

· You must be aged 18 or over and a UK tax resident to join the Trustee Committee

· You must be a member of our Branch before you are eligible to be co-opted or elected as a Trustee

· Trustees are elected for a 12-month term each year

· Reasonable expenses will be reimbursed

· Trustees must sign a Declaration of Willingness to Act and confirm they are not disqualified from being a Trustee (more information is available on the Charity Commission website)

What difference will you make?

As a Trustee, you will:

· Help shape the strategy and direction of the Branch

· Contribute your unique skills and experience to decision-making

· Work as part of a collaborative and motivated team

· Develop your own skills or pass them on to others

Together, we can make a significant impact on animal welfare in our community.

Please include also a cover letter explaining why you are interested in this role and detailing your relevant skills, knowledge, experience, and motivation.

A bit about this role

This role is based in the Tenterden area.

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

We are seeking a passionate and committed Trustee to join our Board and help guide our strategic growth. This is an exciting opportunity to contribute to an organisation that places local people at the heart of creating positive change. We are particularly interested in recruiting candidates that have skills in finance and legal compliance.

As a Trustee, you will:

Strategic Leadership
o Help shape our strategic direction and ensure we fulfil our charitable objectives
o Monitor progress against our "Empowering Futures" 2024-2026 strategy
o Contribute to developing future strategic plans

Governance
o Ensure the charity operates within its governing document and legal framework
o Safeguard the charity's reputation, values, and integrity
o Approve policies, annual budgets, and financial statements
o Ensure proper financial controls and risk management systems are in place
• Financial Oversight
o Review financial performance and ensure financial stability
o Ensure charitable funds and assets are used appropriately
o Support the development of diversified income streams
• Advocacy
o Act as an ambassador for The Mason Foundation
o Use your networks to support our mission and expand our reach
o Promote our work and impact to potential partners and supporters

Safeguarding
o Ensure appropriate safeguarding measures are in place to protect vulnerable individuals
o Foster a culture where safeguarding is everyone's responsibility

What You'll Bring
• Strategic vision and good judgment
• Commitment to our mission of reducing inequalities
• Willingness to devote time and effort
• Ability to work effectively as part of a team
• Understanding of charity governance (desirable)

What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey

What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey

We're a not for profit Community Energy organisation operating in Southwark and Lambeth and has been established by members of the South London community to relieve fuel poverty by providing renewable energy locally. We have been set up as a Community Benefit Society, which means we are a business managed for the benefit of the community. It’s is run by its shareholders, and shareholding is open to everyone.

We were established in 2023 and received grants from four funds (Government, Mayor of London, Southwark Council, Centrica Energy for Tomorrow) and a fuel poverty alleviation contract from Uk Power Networks (Leaving No One Behind) in 2024 to set up our pilot projects. We have two part time paid managers running the fuel poverty activity and the overall programme.

Our pilot projects include a fuel poverty service delivering energy advice and support for those in need and we currently have five trained energy champions who work with us part-time. We are also running feasibility studies for four solar arrays on housing estates and we’re exploring different possible business models. If we can make this work then we will be setting a precedent for a model for renewables on mixed tenure estates and long term financial sustainable fuel poverty alleviation.

At this exciting and pivotal time at the beginning of our journey we are looking for a Treasurer to support our organisation by overseeing the financial affairs.

The Role

The Treasurer will be overseeing the work of Martin, our dedicated Lead Finance Volunteer, who is an accountant working in Government and has been supporting our work for several months. We estimate that the treasurer role will require an average of less than one day a month, including attendance at six board meetings a year and weekly half hour meetings as necessary to be a mentor to Martin. We hold board meetings every other month on Tuesdays 1-2.30pm. The majority of these are held online with occasional in person meetings in Southwark. The Treasurer will also be responsible for holding a general oversight of financial activities and ensuring that we are keeping in line with our financial responsibilities.

Responsibilities

• Oversee financial matters to ensure that the organisation is compliant with regulations and good practice
• Support the finance team and other members of the board to ensure that effective financial procedures are in place
• Support the team in maintaining accurate financial records and oversee the year-end and funders financial reporting processes
• Advise on finance related initiatives that could benefit the society and input to strategy
• Support the creation of financial prospectuses for community share offers

Essential Qualities, Skills and Experience

• Chartered accountant with at least three years experience
• Understanding of financial management in organisations
• Ability to communicate financial information in a clear and effective manner
• Interest in renewables, sustainability and Community Energy
• Willingness and ability to work as part of a team and build good relationships
• Willingness to mentor our Lead Finance Volunteer

Desirable Qualities, Skills and Experience

• Experience of Community Energy and/or the renewable energy sector
• Knowledge of social enterprise structures
• Experience of being on the board of a not for profit organisation
• Being a resident of or having a connection to South London

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.