Community volunteer volunteer roles in hackney downs, greater london

Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Facilitating weekly peer support groups, covering topics related to mental health.
• To encourage participation and to provide focus and guidance for discussions within the group
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings

The skills you need

• Strong listening and communication skills
• Ability to create and maintain a safe environment where the participants' thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Lived experience of mental health or desire to learn

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

About IHF
The International Humanity Foundation is a nonprofit dedicated to educating and empowering underserved children in Kenya, Indonesia, and Thailand. We believe in transparency, equal opportunity, and self-sufficiency.

Role Summary
We’re seeking experienced Fundraising Volunteers (remote) with a proven track record—at least 3 years of successful fundraising or grant writing. Your efforts will directly support our global programs and mission.

Responsibilities

Identify and pursue fundraising/grant opportunities

Craft compelling proposals and campaigns

Engage donors and support long-term funding strategies

 Work with and lead our fundraising team 

 Coordinating our At Home volunteers and Global Leadership Development candidates

Requirements

3+ years fundraising experience

Proven fundraising success

Strong writing and communication skills

Self-motivated, reliable, and results-driven

What You Gain
Strategic involvement in meaningful NGO initiatives

Opportunity to expand your global portfolio and build international credibility

Access to leadership roles and professional growth within a purpose-driven organization

A platform to make measurable, lasting impact in the lives of children and communities
Reports To:

Global Outreach Coordinator

Director of Fundraising Initiatives

Hackney Migrant Centre (HMC) is seeking to recruit a Vice-Chair to support our work and ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028. 

HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, of any immigration status or nationality. As the environment facing migrants has become ever more challenging, we have expanded the scope of our work. Our staff team has increased from one part-time worker in 2007 to a team of eight people, some part-time, and we now have a budget just under £450,000 a year.

We provide legal advice and casework support on immigration, housing and welfare, working with visitors to resolve the problems forcing them into destitution and homelessness, such as insecure immigration status and lack of access the public funds. We also, in partnership with local organisations and a team of volunteers, provide wellbeing support and regular community building sessions, including advice and support on accessing a GP and dealing with charges for hospital care. 

This is an opportunity for someone with previous Board experience to support the Chair to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development. We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees from the Global Majority, those with lived experience of migration and/or the UK’s hostile immigration environment.

The role of Vice-Chair

The Vice-Chair of the trustee board supports the Chair in fulfilling their responsibilities and provides leadership to the board in the Chair’s absence. This is a developmental role for someone who is interested in transitioning into the Chair role in future, and who can provide additional capacity, insight, and leadership to the organisation as it navigates an increasingly challenging environment for migrants and the voluntary sector.

The Vice-Chair has the general responsibilities of a trustee to ensure the financial sustainability of HMC and that it is carrying out its work for the public benefit in line with its charitable objects. Decisions affecting the running of HMC and its finances will be taken by the board as a whole, either at the board meeting or if urgent via email. The Vice-Chair does not have individual decision-making responsibility or power (but does have a deciding vote at board meetings).

The specific duties of the Vice-Chair include the following:
Trustee meetings
• Support the Chair to agree the agenda (with the secretary and in consultation with the CEO) of trustee board meetings, sub-committees and other meetings where relevant.
• Attend and contribute to all trustee meetings and chair meetings in the absence of the Chair.
• Support the Chair in ensuring that key decisions are discussed and agreed, and that all trustees can participate fully. • Assist with the follow-up of actions and implementation of decisions as agreed with the Chair.
• Support the development and induction of new trustees, and help identify training and support needs.

Communication with staff
• Work closely with the Chair and be available as an additional point of contact for the CEO and staff, particularly when the Chair is unavailable.
• Support the Chair in providing supervision and pastoral support to the CEO, contributing to wellbeing check-ins and performance appraisal processes where appropriate.
• Contribute to the development and oversight of key organisational priorities, including equity, diversity and inclusion (EDI), fundraising, and sustainability.
• Attend staff recruitment or disciplinary panels as needed.

Public role and organisational development
• Support the Chair in representing HMC externally at public events and meetings, and deputise where necessary.
• Assist in the preparation of public communications, statements, and events.
• Act as a signatory for bank accounts and contracts when appropriate, particularly when the Chair is unavailable.

Succession and transition
• The Vice-Chair will be supported to become familiar with the full breadth of the Chair’s responsibilities over time. • They may take on specific duties or projects in agreement with the Chair and board, as part of their development.
• In the event the Chair steps down, the Vice-Chair may act as interim Chair and will be encouraged to apply for the role if appropriate.

The specific duties attached to the Vice-Chair’s role may change and/or be taken on by another trustee by agreement of the board as a whole.

Being a Trustee of Hackney Migrant Centre
The trustees of Hackney Migrant Centre play a vital role in the organisation. They are responsible for ensuring that that its services are maintained and developed for the benefit of its visitors, in line with HMC’s ethos and objectives. HMC staff are responsible for the day-to day running of HMC’s services but trustees work closely with staff in discussing and deciding on policy issues, staffing developments and campaigning, overseeing finance and fundraising to ensure that the organisation is sustainable and in monitoring the impact of HMC’s services. Our trustees are recruited according to our Trustee Recruitment Policy. We welcome trustees from a variety of backgrounds to ensure that a broad range of skills and experience are represented. Trustees are encouraged to gain first-hand experience of the work of HMC but regular volunteering is not a requirement.

For more information, please refer to the Recruitment Pack 

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

​We hold new volunteer inductions at the start of each term, so apply ASAP to be in time to join our next induction.

Action for Refugees in Lewisham works to relieve poverty and isolation amongst refugees, asylum seekers and other vulnerable migrants in Lewisham. At the Rainbow Club supplementary school we aim to help children between the ages of 4 and 11 to improve their literacy, numeracy and social skills in a friendly and supportive environment.  We need your skills and enthusiasm to assist the teacher in the delivery of a literacy and numeracy class and work with other volunteers to develop a programme of recreational activities. The Rainbow Club runs on Saturday mornings during term-time.

Your duties will include:

• Arriving punctually for the 9am briefing by the Rainbow Club Headteacher;
• Working in a team with other volunteers and teachers to deliver literacy, numeracy, arts, sport activities – this includes ensuring children remain engaged throughout the lesson and carry out set tasks as instructed by the teacher;
• Working one-to-one with specific children if and when required;
• Filing classroom work and homework in children’s individual files and keeping all materials and resources tidy and properly stored;
• Liaising with parents as and when required for example distributing leaflets and news about future meetings and events and also assisting with parents' day;
• Following the teacher’s policies on discipline and classroom management;
• Supervising the children during break times;
• Supporting the children during class trips;
• Ensuring classrooms are clean and tidy at the end of each day – this may include being part of a regular team rota;
• Providing feedback and comments to the Rainbow Club Headteacher when required.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the West Central London Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers 
• Planning fundraising events and activities with your team in the Swale area ME9, ME10, ME11, ME12, ME13
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

RollaDome All Skate is seeking a Volunteer Assistant Marketing Officer to support the promotion of our programs, events, and activities. This role provides hands-on experience in marketing, digital content management, and communications, ideal for individuals looking to develop their skills in a nonprofit setting. 

Key Responsibilities 

• Upload and manage information about programs and events across online platforms. 

• Promote RollaDome activities on social media and other networks. 

• Research and identify new online platforms for increased visibility. 

• Build and maintain relationships with existing promotion channels. 

• Collaborate with the PR/Marketing Officer to align with marketing objectives. 

• Track engagement metrics and provide performance reports. 

• Assist with social media content creation and scheduling. 

Skills & Qualifications 

• Strong written communication and attention to detail. 

• Familiarity with social media platforms and content management systems. 

• Research and organizational skills. 

• Creative mindset with problem-solving abilities. 

• Proficiency in digital marketing tools is an advantage. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical marketing experience in a nonprofit setting. 

• Enhance your skills in digital content management, analytics, and strategy. 

• Work with a dynamic team making a positive community impact. 

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

Job Description:

Quilombo UK is looking for a Bid Writer - Commercial Proposal Volunteer to join their team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.

By joining Quilombo UK and QMC Capoeira School you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provided you with great opportunities for development in many different areas.

Ideal candidates will assist Quilombo UK in preparing funding bids that contribute to their further development. They should be well-organized, with a proactive attitude to deliver work that adheres to the key objectives of the organization. Candidates should be willing to volunteer at least 12 hours a week, for a duration of 16 weeks.

You will be volunteering as part of the team who are responsible for creating the bids to attract funding for our new or existing projects. The role will involve discussing project ideas and proposals with the management & project teams, searching for the right funding opportunities and preparing bids for submission.

You will work as part of an experienced team, where writing skills and experience in crafting persuasive and compelling content are essential.

Responsibilities:

• Develop and write commercial proposals tailored to meet the specific requirements of clients and align with business objectives.
• Review and revise previously created proposals to ensure accuracy, coherence, and alignment with current business strategies.
• Collaborate closely with other team members, partners, and stakeholders to produce high-quality bid responses, compelling content, and effective key messages that align with win themes.
• Assist in establishing a comprehensive proposal development strategy.
• Propose innovative ideas for bid submissions in line with the established strategy and market demands.
• Collect, organize, and analyze all relevant information to be included in the proposals.
• Manage a detailed “bid plan” and ensure all proposals are approved and submitted before the stipulated deadlines.

Skills and Attributes:

• Proficiency in Microsoft Word.
• Ability to work with Excel is an advantage; support will be provided if necessary.
• Excellent writing skills with a strong understanding of persuasive writing and narrative structure.
• Focused, organized, and able to work efficiently under tight deadlines.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Ability to maintain professionalism and confidentiality at all times.
• Some understanding of commercial market trends and research processes.

Perks:

• A supportive working environment providing opportunities to develop your skills and experience in commercial bid writing.
• Work alongside seasoned professionals eager to share their expertise.
• On-site training programs to help you grow your skill set.
• A casual yet professional office setting with snacks and drinks provided.

Job Type: Part-time

Expected hours: 12 per week

Benefits: Work from home

Schedule:

• Flexitime
• No weekends

Experience:

• Bid writer: 1 year (preferred)

Location:

• Remote (preferred)

Work Location: Remote

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

Our Summer Project
Mon 28th July – Fri 8th August (excluding Sat/Sun), 9:30am – 5:30pm in North London.

We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Summer Social Development Project.

Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London.

What you'll do
On the project you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.

Our core activities are sports & games, arts & crafts, drama and music. Previous additional workshops have also included photography, football and cooking and you’ll plan your own exciting outing around London with a fellow volunteer and the Kith & Kids member you're linked with.

Not only is it a time full of fun and games for you and our members, you are a vital part in supporting them to develop their social skills in a day-to-day environment.

Come along and get involved!

Male volunteers especially welcome (we need more)!!

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.

How much time?
The project runs for 10 days, Mon 28th July – Fri 8th August (excluding Sat/Sun), 9:30am – 5:30pm  in North London.

Everyone gets the most out of the project if you come for the full ten days as you'll build a close relationship with the member you'll have been supporting and will create the most impact.

What we can offer you
We can reimburse your travel expenses and provide a delicious lunch each day.
We'll also provide excellent training before the project, and lots of helpful support.

By volunteering on our project, you'll also:

• Use and develop your skills.
• Learn something new, get involved in fun activities with others.
• Increase your confidence.
• Meet new people and make friends.
• Gain experience for (other) work
• Give something back to the community.
• Do something fun and satisfying in your spare time.
• Challenge yourself.
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and also gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

We'll be running face-to-face training in north London starting on 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.  

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.  

As an Assistant Roller Skate Coach, you will work alongside the Head Coach to assist in delivering roller skating sessions to participants of varying skill levels. This volunteer position offers an excellent opportunity to gain coaching experience and contribute to the development of our community-based programs. 

Key Responsibilities 

• Assist the Head Coach in delivering roller skating lessons to individuals and groups. 

• Support participants during practice sessions, helping with technique and safety. 

• Encourage and motivate participants to improve their roller skating skills. 

• Ensure the safety and well-being of all participants during sessions. 

• Help with setup, breakdown, and maintaining the equipment. 

• Assist in the tracking of participant progress and provide constructive feedback. 

• Maintain a positive and supportive environment for all skaters. 

• Promote RollaDome All Skate’s mission and encourage community involvement. 

Skills & Qualifications 

• Passion for roller skating and enthusiasm for teaching others. 

• Previous experience in roller skating or coaching (desirable). 

• Strong communication skills and ability to work well with others. 

• Good organisational skills and attention to detail. 

• Ability to support and motivate participants. 

• First aid qualification (desirable, but not essential). 

• Reliable, proactive, and positive attitude. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain coaching experience and enhance leadership skills. 

• Opportunity to work alongside experienced coaches. 

• Make a positive impact in your community by supporting youth and adult skaters. 

• Access to roller skating workshops and professional development opportunities. 

• Be part of a dynamic, supportive team environment 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.