Community volunteers volunteer roles in canary wharf, greater london
Locations: A community-based venue (England, Wales, Scotland and Northern Ireland), or online
Time Commitment: Various
Salary: Unpaid role, expenses paid
Are you passionate about supporting others and looking for a way to get involved in your local community? Do you love working as part of a team, and would like to give something back while enjoying meeting people and making new contacts?
Are you looking for an opportunity to use your creativity, energy and skills to really make an impact? Would you like to find a rewarding and fulfilling way for others to benefit from your knowledge and experience? Do you have a caring, and supportive approach?
If so, we would love to have you as a volunteer. Apply today - make a positive difference to people’s lives and help us to achieve a future free from arthritis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with Bigger Than Us CIC
Be part of building something bigger than all of us.
Are you passionate about community building, global travel, nonprofit development, and making a real impact in the world?
Bigger Than Us CIC is seeking dedicated and enthusiastic volunteers to join our growing team across several exciting roles.
Graphic Design / Creative Design Volunteer
Collaborate with our founder to bring the Bigger Than Us brand to life! You’ll design assets for social media, communications, and promotional platforms, helping us craft a cohesive and beautiful visual identity.
Fundraising Volunteer
Work alongside the founder to identify funding opportunities, secure grants, and develop a strategic fundraising plan. Perfect for entry-level candidates or those looking to gain hands-on experience in fundraising.
Curriculum & Training Volunteer
Help shape the heart of our residency.
We’re seeking a strategic and creative volunteer to co-develop our Winter 2025 retreat-style nonprofit residency curriculum. In this role, you’ll work closely with the founder to:
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Design and outline a transformational 4-week curriculum for early-stage nonprofit leaders
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Identify learning outcomes, key themes, and core program modules
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Research and recruit trainers, guest speakers, and facilitators who align with our values
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Ensure the program nurtures personal growth, community impact, and long-term sustainability
This is a highly collaborative role for someone with experience (or strong interest) in curriculum design, learning & development, or community education—especially within nonprofit, social justice, or creative sectors.
✨ Other Opportunities
Have a skill you’d love to offer that’s not listed here? We welcome volunteers from all backgrounds—especially those interested in helping launch our residency.
Volunteers may be eligible for partial or full travel funding, depending on the time commitment and role.
Who We Are
Bigger Than Us CIC is on a mission to make history as the first retreat-style nonprofit residency dedicated to supporting Black and Brown leaders worldwide who are launching community-centered initiatives.
How to Apply
Click Quick Apply and share a short blurb telling us:
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Why you’d like to volunteer
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The role you’re interested in
We can’t wait to hear from you!
All backgrounds, skill levels, and lived experiences are encouraged to apply. Let’s build something beautiful—together.
A residency that makes an impact that lasts and leaders that thrive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a committed environmentalist and a strategic thinker? Do you have skills in devising and managing or communicating about community based, environmental projects?
The Railway Land Wildlife Trust is seeking passionate and strategic individuals to join our Board of Trustees.
We’re particularly interested in those with skills in communications, fundraising or environmental projects. As a Trustee, you’ll help shape the future of our work, protecting and restoring habitats while deepening people’s connection to nature.
As a Trustee, you will:
- Support our strategic vision via one of our sub-committees (Project Strategy or Communications & Fundraising)
- Share your expertise to help us grow and diversify our impact
- Work collaboratively with a small, committed team driving grassroots environmental change
We are especially keen to hear from individuals based in East Sussex, as a strong local presence supports our hands-on, place-based approach.
This is a voluntary role and a valuable opportunity to contribute to environmental leadership, gain experience in governance and be part of a meaningful local initiative.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RollaDome All Skate is looking for a Volunteer Social Media Manager to help us raise awareness and engage our online community. This role is ideal for individuals passionate about social media and interested in contributing to a charity focused on empowering young people through roller skating.
Key Responsibilities
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Assist in creating and posting content on social media platforms.
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Respond to comments and direct messages from followers.
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Help manage social media advertising campaigns.
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Track social media engagement and provide feedback to the team.
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Support the development of social media strategies.
Skills & Qualifications
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Basic understanding of social media platforms (Instagram, Facebook, Twitter, LinkedIn).
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Strong written communication and content creation skills.
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Interest in supporting youth development and roller sports.
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Ability to work independently and manage your time.
Commitment
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Minimum 15 hours per week, with flexibility in scheduling.
Benefits
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Voluntary Experience: Gain practical experience working in social media management.
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Work Flexibility: Remote or hybrid working arrangement.
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Supportive Team: Collaborate with a passionate team working on community projects.
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Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce. It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies.
The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.
Main Responsibilities
Along with other members of the Committee:
- Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board
- Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy
- Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
- Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
- Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values
- Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
- Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
- Recommend to the Board the annual staff pay award
- Ensure the effective recruitment of ELT members via the Chair of the Committee
- Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board)
- Ensure an effective performance management policy and appraisal process is in place for ELT
- Assure itself that staff/volunteer relationships are effective
- Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.
The person
A commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively are essential.
Candidates should:
- Have a strong track record of achievement, especially in the area of Reward and Recognition
- Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
- Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
- Have a breadth of vision and a grasp of governance issues alongside an eye for detail
- Have unquestioned integrity, effective communications skills and experience of high-level discussion
- Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
- Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
- Have experience of the Scout Movement and, ideally, the role of HQ volunteers
- Have experience of working at, or volunteering with, a charitable organisation
Time Commitment
For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)
Appointment term
Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.
Remuneration and expenses
In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
The Clapham shop is a modern, contemporary and urban street store, unlike any other charity shop you've ever seen - full of vintage treasures, gorgeous greenery and creativity!
Our Clapham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots non-profit organisation dedicated to improving the lives of children and families through community-driven programs. We run holiday clubs, healthy lifestyle education, and intervention projects for children aged 5–11 to combat childhood obesity, antisocial behaviour, and gang involvement.
Our goal is early intervention – giving children the tools to lead healthier, safer, and more empowered lives.
The Role – Board Member (Volunteer)
We are seeking passionate, community-minded individuals to join our Board of Trustees. As a board member, you will provide oversight, guidance, and strategic support to help CWV grow its reach and impact. You don’t need previous board experience – just the drive to make a difference and bring your unique skills, networks, or community insight to the table.
Key Responsibilities
•Attend and contribute to quarterly board meetings and occasional strategy sessions.
•Support the development of CWV’s strategic vision and community impact.
•Use your professional expertise or lived experience to inform board decisions (e.g. education, youth work, business, legal, HR, marketing, fundraising, etc.).
•Leverage your personal or professional network to promote CWV’s work and connect us with funding, partnerships, or opportunities.
•Ensure CWV operates in line with its charitable aims, legal obligations, and good governance practices.
•Act as an ambassador for CWV at events, with funders, and across your networks.
What We’re Looking For
We welcome board members from a wide range of backgrounds. You may have experience in:
•Community development or youth services
•Education, social work, or mental health
•Fundraising, business development, or marketing
•Finance, governance, HR, or legal
•Lived experience of the issues CWV addresses
•Or a strong passion for helping children and communities thrive
Commitment
•Time required: 6–10 hours per month (flexible)
•Location: Remote and/or London-based meetings (hybrid)
•Term: Minimum one-year commitment (renewable)
•Training and induction provided
What You’ll Gain
•A chance to help shape the future of a growing, impactful charity
•Experience in governance and leadership within the non-profit sector
•Meaningful connections with like-minded individuals
•Personal fulfilment from empowering children and families
How to Apply
Interested? Please email your CV or a short expression of interest to:
Subject: Board Member Application
Bring your voice to Children With Voices – and help us build healthier, safer, and stronger communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Islington Centre for Refugees and Migrants currently has volunteering opportunities from late April/early May available for our online English lessons.
Aimed at a wide range of clients whose English spans the spectrum of absolute beginners to higher levels, we offer daily online classes where practising spoken English in small groups with volunteers is a core part of our schedule.
Future opportunities may be available to those wishing to run their own class, depending on experience.
Please get in touch if you have teaching experience OR equivalent qualifications (e.g. CELTA/TEFL/ESOL) and would like to be a volunteer teacher in our online classes headed up by our English Language Coordinator.
Please refer to the Job Description for more details on the role.
You will be subject to a DBS check for this role.
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Wandworth Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Barnes Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Blackheath Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note, that we are unable to provide visa sponsorship for this post.
The client requests no contact from agencies or media sales.
Role: Activities Volunteer
Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability.
Location: Life Without Limits Centre - 10 Lower Thames Street, London, EC3R 6EN
Availability: RSBC Events · Events Calendar - https://lu.ma/rsbc
Age: 18+
Our Mission Statement:
RSBC believes that every blind young person should have the chance to live life without limits.
By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.
Our success depends on our values
Underpinning all RSBC’s work are values embedded in trust and excellence:
TRUST: Respect and accountability
ENERGY: Straight talking and constantly learning
AMBITION: Confronting reality and driving results
MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems
What will I be doing?
Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people.
Key Tasks and Main Duties
Face-to-face activities
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1:1 sighted guiding from and to public transport locations
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practical support onsite
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supporting the sessions
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facilitate social interaction between the participants
Who are you?
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems.
What’s in it for me?
RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.
RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.
RSBC can also provide references and impact reports from your volunteering if required.
You will be fully supported in your role by our team of expert and compassionate service delivery team.
Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction.
What's in it for the Community?
Make a difference to people’s lives
Help in your community
Help deliver creative services to help people with sighted issues feel included in the world around them.
Make a direct and tangible difference to the lives of blind and partially sighted children and young people.
Safeguarding:
Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.
All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.
All volunteers will also be booked onto safeguarding training.
RSBC risk assesses all its services and activities.
Next Steps:
If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Barnet’s twin aims are to help people in our community resolve the problems they face and campaign to change the policies and practices which affect their lives. As a Research and Campaigns Volunteer, you will enable us to achieve the second aim, using the experience of the people we help to influence lasting change that makes a real difference to our community.
Duties include
- Supporting the Research and Campaigns Lead to identify opportunities to improve local policies and practices that affect people we help.
- Gathering evidence to support local and national campaigns.
- Undertaking research to build a campaign.
- Writing monthly updates for local councillors on what we're seeing in their ward.
- Writing up reports to present your research and recommendations.
- Researching and writing reports to raise awareness of local problems.
- Representing Citizens Advice Barnet at external meetings to campaign for change.
- Working with the Communications team to raise awareness of Research & Campaigns work.
Person Specification
No previous experience is required; this role would suit you if you have an interest in social policy, or would simply like to make a difference in our local community, and have the following skills and attributes:
- IT skills, especially Word and Excel at a basic level (sort, filter, basic formulas), and willingness and ability to learn to use our CRM to run reports.
- Strong research skills.
- High attention to detail.
- Analytical skills.
- Ability to work on own initiative.
- Excellent communication skills, both orally and in writing, with the ability to write clearly and persuasively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Education Mentor, you'll join a dynamic team to deliver 8 mentoring sessions over 8 weeks aimed at building group rapport and covering essential topics like communication, goal setting and problem solving. These sessions will be with a consistent group of young people, ensuring you can build meaningful connections and see their progress over time.
You'll be supported throughout this process by a King's Trust Youth Development Lead, who will provide guidance and resources to help you succeed.
The sessions will typically last 1 hour and will take place face-to-face in a secondary school environment. The frequency and timing of these sessions will be determined by the school, and you will choose a school that fits your availability, as your consistent attendance is crucial.
School location and dates: Vauxhall, London
- Friday 6th June
- Friday 13th June
- Friday 20th June
- Friday 27th June
- Friday 4th July
- Friday 11th July
- Friday 18th July
An educational background is not required, but a genuine interest in engaging with and developing the skills of young people is essential. Session content will be provided, and you will be expected to develop and review the plans each week. Key skills required include preparation, organisation and reliability.
Full training will be provided to ensure you feel confident and prepared, please be expected to commit to 2 hours in person training, as well as some virtual training.
Take a look at this video to see the impact this programme makes …https://youtu.be/dmf7fG1c69Y
In return for your valuable time, you'll become part of a dedicated community of volunteers. You'll experience the satisfaction of directly impacting the success of young people, many of whom face significant barriers and challenges.
Additionally, you'll enjoy personal development and the pleasure that comes from working for a cause that makes a real difference in the lives of children and young people.
Join us at The King's Trust and make a lasting impact!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.