Community volunteers volunteer roles in colindale, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Highgate Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer befrienders offer the older, housebound people in our community a chance to connect socially, have a cup of tea, and a chat. Could you be a much-needed social visitor to one of them this year? Training and support is provided. Time and Talents is a welcoming community space and volunteering with us provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers. We work hard to match you with a Befriendee who matches with your availability, personality, and ideally lives walking distance from you within Southwark!
In the first instance, please get in touch here and we will send you our online application form!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CHAIR/COORDINATOR
Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.
You’ll bring your leadership, communication, organisation, and motivational skills to this role.
What the role involves
This is a varied role where local need shapes what you’ll be working on, but it often includes:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteer
What you’ll need for this role
Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
Desirable
• Confident in communicating with different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience
You’ll also need to complete the induction checklist and some online training, as well as a DBS check.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
We've recently reopened our Islington Shop with a gorgeous new look inspired by the neighbouring film studios. In amongst the retro cinema seats and beautiful backstage velvet curtains you'll find unique vintage treasures and lovingly curated donated stock, hand picked by our brilliant volunteer team.
Our Islington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Data Volunteer
Organisation: Street Child
Location: Central London
Start date: ASAP
Commitment: Minimum 3 months, 3 days a week, 1 day in office
Benefits: Unpaid role (Travel expense covered)
About Street Child:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn, supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
About the Role:
We are in the process of implementing a fundraising CRM to efficiently manage our outreach activities. To support this project, we are seeking to recruit a Data Volunteer who can help us clean and migrate the historical fundraising data into the new database. This is an entry-level role, best suited for a candidate who is interested in developing a career in data. Data skills are high in demand so will suit someone keen on learning new data skills to enhance their CV. For the right candidate this will provide an opportunity to learn how not-for-profit organisations work and enable them an entry into the charity sector.
Ideally, we are looking for someone with good Excel skills (any knowledge of additional data tools such as MS Access, Power Query, etc will be an advantage), and some understanding of data related process. Hands-on training will be provided to the right candidate. As the focus of this role will be on enhancing the quality of the data, we are seeking a highly organised person who can pay greatest attention to detail. As part of this role you will be working with our database project lead.
To succeed in this role, we need someone with:
- Excellent eye for detail and a commitment to high standards
- Interest in learning data skills and have good Excel skills
- Good inter-personal skills and the ability to interact with the wider Street Child UK team
- A passion for Street Child’s mission
We are looking for volunteers who can work for a minimum of 3 days a week (minimum 1 day in the office) for a minimum of 3 months. Ideal for those who live in the Greater London area as we will be able to provide transport costs only up to £25.
How to apply:
Please send your CV and a covering letter and explain why you are the perfect candidate for this role. We will be reviewing applications as we receive them, so interested applicants are encouraged to apply as soon as possible.
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff. As part of this commitment to safeguarding, volunteers will be subject to appropriate background checks, including a Criminal Records check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
- To drive and support our new initiative partnering with a private cattery
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home-Start Camden & Islington (HSC&I) offers free, confidential support and practical help to parents of children under five in the London Boroughs of Camden and Islington who are struggling.
We are looking for volunteers with parenting or child caring experience to support families for 2-3 hours per week, for a minimum of one year upon completing the preparation course.
We provide a preparation course for all volunteers before they start to visit families, which covers all the essential training and information you will require.
The main task of a volunteer is to visit families in their own homes on a regular basis, to offer a combination of the following: Friendship / Practical Help / A listening ear / To accompany to appointments, or help access local amenities / The opportunity to share ideas of skills, leading to increased parental confidence / Links to community resources and support systems
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the difference on your doorstep.
Compassionate Neighbours are trained volunteers offering friendship, support and listening ear to people living in their local community, sometimes with serious, long-term or terminal illness who often struggle with loneliness.
By popping round for a cup of tea or a friendly chat once a week you can make a world of difference. You will be a good listener, kind and have a genuine interest in other people.
As a Compassionate Neighbour Volunteer you’ll not only gain new skills, confidence, and social networks; you’ll be making a difference in your local community.
Full training and support is provided. Training for our next intake will be held at the Hospice on the following dates:
Wednesday 21 & Friday 23 May 2025, 9.30am – 3.30pm
If you are unable to attend those, we have scheduled training later on:
Saturdays 21 & 28 June 2025, 9.30am – 3.30pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment
“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”
About Us
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.
Role Description
Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.
The successful candidate will sell Quilombo UK’s key service offerings:
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Workshops (e.g. Unconscious Bias, Inclusive Leadership)
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Training Programmes
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Research Services
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Event & Partnership Opportunities
As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.
Main Responsibilities
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Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services
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Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors
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Deliver compelling sales pitches and presentations tailored to each client’s needs
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Handle end-to-end sales processes, from lead generation and qualification through to closing deals
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Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships
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Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly
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Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions
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Collaborate with the Director to refine messaging and sales strategy for maximum impact
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Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos
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Provide performance updates and sales reports to the Director and Senior Leadership Team
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Stay updated on industry trends, client needs, and potential growth areas relevant to our services
Essential
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Demonstrated experience in a sales, business development, or account management role
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Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment
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Excellent verbal and written communication skills
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Strong presentation and negotiation abilities
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Confidence to work independently and take initiative, while collaborating within a remote team
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Passion for social justice, community engagement, and inclusion
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Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Desirable
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Familiarity with CRM tools and remote communication platforms
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Experience selling services to the public sector or third-sector organisations
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Understanding of social enterprises or community-based businesses
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Ability to work without close supervision and meet deadlines
What We Offer
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Real-world, results-driven sales experience with clear KPIs and performance feedback
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A unique opportunity to influence revenue and impact within a mission-driven organisation
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Coaching and mentoring from experienced directors and leadership
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A collaborative, diverse, and inclusive environment
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Certificate of completion and reference upon successful programme completion
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Application Process
Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.
Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new Trustees who represent the rich diversity of Peckham’s communities. Ideal candidates will bring lived experiences that align with our co-created programmes, which highlight socially engaged artists from Global Majority backgrounds, working-class communities, and those with intersecting characteristics such as age, disability, gender identity, and sexual orientation. Further knowledge, skills, and experience areas are outlined in the role description.
As a Trustee, you will play a key role in guiding our mission, strengthening our impact, and ensuring we create meaningful, transformational opportunities for people locally and nationally.
With the launch of our new venue on Peckham Square, we are entering an exciting phase of growth. Our expanded cultural home, co-created with young people and communities, will double participation opportunities, host new gallery and learning spaces, and provide a dedicated Social Art Resource to safeguard vital public spaces.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Time2Share@WECIL’s Befriending Service links volunteers 1:1 with a Disabled child / young person. Links are based on shared interests and activities which the volunteer and young person can enjoy doing together either in the child/family home or out in the community.
What experience do I need?
You do not need any previous experience with disabled children or young people, but we ask that volunteers are friendly, caring, reliable and able to make a commitment to visit a young person regularly.
What will I be doing?
You will volunteer within Time2Share@WECIL’s befriending service for disabled children/young people (aged 5-18 yrs) and their families. This involves spending time regularly with a disabled child or young person in their home or supporting the young person to take part in social and leisure activities in their local community. You will not be asked to administer medication or deliver personal care in this role.
Who am I responsible for?
You are responsible for the safety and wellbeing of the child or young person you are linked with. All links are risk-assessed and carefully monitored by your co-ordinator.
Who am I responsible to?
The parent / carer. You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained. Feedback must be given to the parent/carer following a visit.
How often will I be needed?
Time2Share@WECIL typically ask for volunteers to commit to 2-4 hours a week and the days / times are agreed between the volunteer and the family. We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.
Share the vision of creating a more inclusive society and their values embody a joint mission to support Disabled people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable - Tuesday mornings
Many people may be well aware of The Hospice of St Francis and the wonderful work done with both inpatient and community-based care, however they perhaps will not be aware of the extensive grounds at the Hospice and that they are cared for by a team of volunteers.
The seven acres of grounds are a mix of formal gardens, woodland and a wildflower meadow with a woodland walk and provide an opportunity for patients, visitors and staff to enjoy the benefits of a wonderful garden and a chance to enjoy our part of the Hertfordshire countryside with wonderful views across to Ashridge.
The ethos of the gardens is very much towards conservation with no use of insecticides or herbicides and with composting of all possible matter. Our aim is to encourage all wildlife in the gardens.
There are a group of about 35 individuals, who operate in teams responsible for their own section of the garden under head gardener, Gill Johnson. We are currently looking for extra help, particularly from people with gardening experience, although all are welcome. We meet on a Tuesday morning each week, with a break for coffee and cake mid-morning.
We carry on throughout the winter, although not in snow and ice. Winter jobs are a warming workout and include leaf raking; grass cutting (training on machinery provided); fencing; building 'dead' hedges.
To quote one of our gardeners “I work with lovely people in a wonderful setting and we are doing something really useful, what’s not to like?“
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.
- Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
- Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
- Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
- Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.
General Key Skills:
- Ability to work independently without constant supervision.
- Comfortable with walking and standing for long periods in various weather conditions.
- Maintaining professionalism and addressing public inquiries effectively.
- Reliable attendance and punctuality, with a strong sense of responsibility.
Time Commitment
2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)
Requirements
A DBS Enhanced check will be required. Training to be provided around safeguarding.
Other Information
Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are primarily looking for Saturday volunteers, as this is our busiest day. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Local Authority Communications you will use your particular knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.
The client requests no contact from agencies or media sales.