Community volunteers volunteer roles in edmonton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Community Volunteers are vital in enabling us to continue to feed the 2.4 million children we feed every day and to help us reach the next child. They use their talents in their communities to spread the story of Mary’s Meals.
What is the role of a Community Volunteer?
Some of the things you can do as a community volunteer:
- Help us to share our story – arrange and give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds
- Use your networks and contacts to book talks, stalls and events and help us share our story
- Organise fundraising events in your local area such as coffee mornings, quizzes, supermarket bag packs and bucket collections
- Organise film screenings in your community to show Mary’s Meals films
- Volunteer at local fundraising and awareness events such as film screenings, bucket collections or concerts
- Promote Mary’s Meals’ fundraising campaigns and events in your community and across their networks and contacts
- Distribute and display promotional materials
- Place collection tins in local community areas
- Host community engagement events about Mary’s Meals’ work
- Come together as a group with other local volunteers to support each other with this work
- Lead a group in your community to fundraise for Mary’s Meals
What support and resources will I receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Training and if desired, public speaking training
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
- Community fundraising
- Talks and demonstrations
- Support at events
- Volunteer welfare
- Community Roadshows
- Supporting national campaigns
- Counting and banking money
- Booking events
- Supporting Networks
- Administration support
- Writing thank you and community letters
- Media and social media
- Community news and Network newsletters
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend events and promote the work of St John. They would also be expected to attend network meetings.
Candidates will be interviewed in person at the unit, by the VEL and Community Network lead.
The welcome event will be arranged and delivered by the VEL and Community Network lead
Closing date for these opportunities is: 20/07/2025
To apply for this opportunity please follow the link below:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is key to building Aspire’s visibility in the local community and connecting with individuals who may be in need of support but unaware of available services. Outreach volunteers help create a warm, informed bridge between Aspire and the public.
Ending Single Homelessness in Redbridge and Beyond


The client requests no contact from agencies or media sales.
About us
The Maudsley Hospital in Camberwell first opened in 1915, initially as a military hospital and then in 1923 as a psychiatric hospital. The hospital is home to both inpatient and outpatient services for children and adults. We provide more than 240 services to people in our local communities as well as being the UK's leading provider of national and specialist services.
About the role
We would like to develop a mobile library project across our wards at Maudsley Hospital in Southwark. We are looking for 2-4 volunteers to support this. With this project we envisage that volunteers would go onto the wards and sit or stand in communal areas offering and supporting service users to choose books of interest. The library would be a mixture of fiction and non-fiction books with some activity sheets e.g. word searches, cross words, therapeutic colouring in, journalling resources etc. The role could also involve procuring new book donations externally.
You will help support service users to find books that match their interests and are accessible in font size, language, and current reading ability. You will also help to procure new book donations for the library from the public, staff at the Trust, and external sources. You will help to organise donated books into genres, which would include library spaces and bookshelves. You will have the opportunity to develop and evaluate the project in line with service user and staff involvement
About you
This role is available on weekdays between 9:00am-1:00pm and 2:00pm-5:00pm. The expected commitment is 2-3 hours a week, for a minimum of 9 months.
This role is suitable for volunteers who are 18 years or older. People with lived experience of mental health conditions are encouraged to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
We are seeking enthusiastic and dedicated volunteers to assist in the operation of our new community cafe. Volunteers will support the Community Cafe Managers in delivering excellent customer service, making & serving meals (sandwiches, salads, daily specials) maintaining the cafe, and engaging with the community. This is a great opportunity to contribute to a vibrant community hub, gain valuable experience, and meet new people.
Key Responsibilities:
1. Customer Service:
- Greet and welcome customers warmly.
- Take customer orders and process payments.
- Make & serve food and beverages to customers.
- Handle customer inquiries and provide information about the cafe and its offerings.
2. Cafe Maintenance:
- Assist in setting up and closing down the cafe each day.
- Maintain cleanliness and hygiene standards in all areas of the cafe, including the kitchen, dining area, and restrooms.
- Wash dishes, clean tables, and ensure the cafe is tidy and presentable at all times.
3. Stock Management:
- Help monitor stock levels and report low supplies to the manager.
- Assist with the receipt, storage, and organisation of deliveries.
- Restock shelves and display areas as needed.
4. Community Engagement:
- Support community events and group activities held in the cafe.
- Engage with customers and community members, fostering a friendly and inclusive atmosphere.
- Help promote community programs and initiatives.
5. Team Collaboration:
- Work collaboratively with other volunteers and staff members.
- Attend training sessions and team meetings as required.
- Provide feedback and suggestions to improve cafe operations.
Qualifications:
- Passion for Community Service: Enthusiasm for helping and engaging with the community.
- Customer Service Skills: Ability to interact positively with customers and provide excellent service.
- Reliability: Dependable and punctual, with a commitment to fulfilling scheduled shifts.
- Team Player: Willingness to work as part of a team and support fellow volunteers and staff.
- Adaptability: Flexibility to assist with various tasks and adapt to changing needs.
- Basic Food Handling Knowledge: Understanding of basic food hygiene practices (training will be provided).
Time Commitment:
- 4 hr shifts are available on weekdays and weekends, with flexible scheduling options.
Benefits:
- Experience: Gain valuable experience in customer service, hospitality, and community engagement.
- Training: Receive training and support from experienced managers and team members.
- Community Involvement: Make a positive impact in your community and meet new people.
- Recognition: Be part of a supportive team that values your contributions.
Application
Please fill in this application form: https://zfrmz.eu/teuq7xUKAFr5FfxDGQ9V and we will give you a call
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Role Description:
This role sits within our new Coproduction and Transformation Project
The role of the Co-Production Volunteer is central to the success of the Co-Production and Transformation and Engagement Project. Volunteers bring lived experience, local knowledge, and critical perspectives to support the redesign of mental health services, so they are inclusive, accessible, and rooted in the real needs of those who use them.
This role exists to ensure that service users, carers, and community members have a meaningful voice in shaping decisions that affect care delivery. Volunteers will work alongside professionals, clinical teams, and other stakeholders to challenge assumptions, identify gaps, highlight strengths, and co-create improvements. Whether drawing from personal experiences of mental health challenges, supporting someone through the system, or working in the community, volunteers act as equal partners in transformation. They help build bridges between professionals and service users, promote accountability, and encourage a culture of openness and innovation.
Through structured engagement such as workshops, advisory groups, feedback panels, and co-design activities, the Co-Production Volunteers will contribute to the long-term sustainability and responsiveness of mental health services. Their insights help ensure that care is not only clinically effective but also emotionally safe, culturally sensitive, and aligned with what matters most to the people it serves.
Main Tasks
· Attend monthly co-production workshops, steering groups, or feedback sessions
· Share personal and/or collective experiences to inform service transformation
· Provide administrative support- send and respond to emails, input information on our database
· Review materials and provide feedback (e.g., policies, pathways, information leaflets)
· Participate in recruitment panels, focus groups, and pilot testing where appropriate
· Help create accessible, inclusive spaces that welcome diverse voices
· Promote equality, dignity, and psychological safety within meetings
· Support evaluation activities and co-authoring of reports or recommendations
· Uphold HFEH Mind values and behaviours
We are looking for someone who:
· Has lived experience of mental health challenges
· Good communicator
· Passionate about improving NHS West London Mental Health services
· Are a non-judgmental and friendly individual
· Lived experience of mental health services (personal or as a carer/family member/community member)
· A commitment to improving mental health care and reducing stigma
· Willingness to share personal insights in a respectful and constructive way
· Openness to listen and engage with others from diverse backgrounds
· Ability to attend meetings and participate reliably (online or in person)
· Basic communication and interpersonal skills (speaking, listening, expressing views)
· Comfortable working as part of a group, including with professionals and other volunteers
· Respect for confidentiality and group boundaries
· Ability to reflect, ask questions, and provide feedback on ideas, documents or processes
· Interest in learning about co-production, service transformation or health improvement
· Respect for inclusion, anti-discrimination, and safeguarding practices
· Willingness to learn digital tools (such as Zoom or MS Teams) with support if needed
· An understanding of the local community context and the challenges people may face accessing care
As part of our commitment to equality and inclusion, we actively encourage applications from people with lived experience of or a strong interest in:
- Black and Minority Ethnic Communities
- Civic Responsibility and Communities
- Disability
- Employment, Education and Training
- Health and Social Care
- Homeless and Housing
What's in it for the Coproduction Volunteer?
Joining our Service User Network is a fantastic opportunity to get involved with a nationally recognized charity, whilst supporting positive changes within the NHS West London Trust. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organization. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Co-Lead
Role Type: Volunteer
Time Commitment: Flexible – support at 1–2 events/month or as needed
Location: In-person at walks/events
About the role:
This is a people-first role. As Community Co-Lead, you help ensure everyone feels welcome and looked after at events. You’ll be the warm, grounding presence who checks in on attendees, helps ease social nerves, and sets a kind tone for the space.
You might enjoy this role if you:
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Naturally check in on people and help them feel included
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Are warm, grounded, and good at reading group energy
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Love community and believe in gentle leadership
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Want to help create a safe, open-hearted atmosphere
A community designed for you to connect through movement, nature and wellness!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe that no one in North and East London should have to call the streets ‘their home’ and that everyone deserves the right to a safe, secure, and settled home?
If yes, we are the opportunity for you!
Citadel Community Connectors London is a community-based, volunteer-led support service, designed to help end homelessness and make a real difference to the lives of those who need it most.
Our volunteers help individuals both emotionally and practically in making the move to safe and secure housing. This can include finding and settling into a new home, setting up utilities and bills, sourcing furniture and decorating. Volunteers also help individuals to connect and engage with relevant support providers and networks to help ensure new tenancies are a success.
Our support can be as simple as having a coffee, providing a listening ear, and letting an individual know that someone cares. Our volunteers also bring us ideas, and experiences to shape how we make a difference.
Volunteers receive a full induction, training, and ongoing supervision. This is a great opportunity to make a real difference in the community while connecting with like-minded, caring individuals.
We ask that you commit to volunteering for at least an hour a week, for up to six months, and participate in our induction, training, and ongoing support. We will arrange a DBS check, and you will be entitled to reasonable expenses and travel costs.
Could you lend a hand and be part of the solution?
If you live in any of the following Northeast London boroughs Newham, Havering, Redbridge, Barking and Dagenham, Hackney, Islington, Barnet, or Enfield or if you are willing to travel across boroughs, we would love to hear from you.
Job Types: Volunteer part-time
Contract length: 6 months Expected hours: 1-3 hrs per week
Benefits:Travel and Refreshments costs
Schedule: Flexitime (Mornings, afternoon or evening) Work Location: In person
Contract length: 6 months
Expected hours: 1 – 3 per week
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bromley Experts by Experience runs different events for our members, and for the wider local Deaf and Disabled Community. Most events are monthly – apart from our annual Disability Pride. Events offer opportunities for Deaf and Disabled people to share ideas, feedback on local issues and get to know each other. Each event has two members of staff present, organising the agenda, setting up the room and supporting the tech to include online attendees.
Welcome Volunteers help event attendees have a comfortable, accessible experience. They greet attendees arriving by taxi, direct people around the venue, pop the kettle on, and say hello to those coming along for the first time. Right before, and right after the event can get busy, having someone to specifically welcome attendees, and get them settled in, makes a big difference!
What is involved:
Our Community Events include monthly Coffee & Chats – where members can socialise and meet new people and Forums – where members can share their lived experience and feedback on local services.
- We send event dates, regularly in advance, and ask you to indicate which you can do. We’ll then check shortly before if anything has changed – we understand it sometimes does!
- On the day – attend the relevant venue, for the events you are supporting.
Staff will ask you to support attendees, by doing one or more of the following:
- Meeting attendees from taxis and show them into the venue.
- Greeting attendees as they come into the event space.
- Helping attendees find a seat.
- Making new or nervous attendees feel comfortable and welcome.
- Introducing new attendees to each other or to staff at the event.
- Asking if attendees would like a drink and popping the kettle on.
- Letting people know where the toilets and other facilities are.
- Handing out and collecting feedback forms.
- Taking attendees back to taxis after the event closes.
IMPORTANT: As a Deaf and Disabled People’s organisation, our regulations require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.
When / Where / How often?:
- We ask Welcome Volunteers to help at a minimum of two events each year.
- Monthly events (Coffee & Chat and Forums) happen at Community House, South Street, Bromley, BR1 1RH on selected Thursday afternoons between 2pm to 4pm. Check the events page of our website for dates.
- For monthly events, you will usually be needed at the start and end.
- We ask Welcome Volunteers to arrive by 1.30pm.
- You are welcome to stay for refreshments, or to go and come back. (You need to return by 3.55pm ready to help attendees leaving).
What you will get out of it:
- Receive a Volunteer Welcome and ongoing support from X by X.
- Meet new people and be part of a team.
- Experience of inclusive and accessible events.
- Practice your interpersonal and communication skills.
- Out of pocket travel expenses and free refreshments during the event.
- Know you are part of creating a more accessible experience for attendees.
What we ask of you:
- Attend the events and meetings that you agree you are available for, and if something changes in your availability, let us know as soon as you can.
- Treat everyone with respect and in an inclusive way.
- Follow event staff instructions on the day.
- Volunteer at a minimum of two events each year.
- Be on time and let us know if you’re running late.
- Be available for the duration of the event, unless otherwise agreed.
Key skills and qualities
- A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
- Lived Experience of disability (can be self-identified)
- An inclusive, non-judgemental attitude.
- Able to make people feel included and relaxed.
- Comfortable with people and communicating in a way that is accessible to you.
What we mean by lived experience of disability:
As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:
- People with physical impairment
- People with visual impairment
- Deaf people
- People with hearing impairment
- People who are neurodivergent
- People with learning difficulties/disabilities
- People who experience mental health conditions/mental distress
- People with long-term health conditions
We recognise that a lot of these impairments are invisible and many people have more than one impairment.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At BIAS, we’re looking for personable and kind individuals to join our Be-A-Friend scheme and help reduce social isolation amongst older members of the Irish community in Brent.
Our Be-A-Friend scheme connects volunteers with older people who may be living on their own. Whether through a friendly visit or a chat on the phone, your time will bring companionship and joy to someone, making a real difference in their life.
The role is flexible, allowing you to volunteer at times that suit your schedule. While we encourage a regular commitment (such as once a week) to build meaningful connections, we’re happy to work with you to find a routine that suits best! Our coordinator will also be available to support you throughout your volunteering experience.
Volunteering as a Befriender is a great way to become more involved in your community, meet new people and make lasting friendships!
If you’re interested in becoming a Befriending volunteer, we’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?
Can you - spare a few hours a month to make this happen?
If so - we need volunteers to join the Barnet Safer Neighbourhood Board.
A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.
Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.
The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance, involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.
Barnet’s Safer Neighbourhood Board will be required to:
· Help identify and advise on Barnet’s local policing
· Monitor police statistical data, performance and confidence
· Fulfil a range of specific functions.
Please see the role profile for further information.
The client requests no contact from agencies or media sales.
We are currently looking for a Volunteer Trustee to join our Charity to further the aims of the organisation, in keeping within its charitable objectives.
Please see attahced Role Description with full details of the role.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
IAPWA are currently seeking a Community Fundraising Co-ordinator to join their UK team to support their development of volunteer community fundraisers throughout the UK.
From identifying ways to engage with potential animal lovers who would be interested in supporting our cause to nurturing those relationships and helping them to make an impact, you will be part of a charity who are passionate about making a difference to the lives of animals in need.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.
What does the Advocate role involve?
Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.
You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.
Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.
When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.
What training and support is available?
You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.
What skills would be useful in doing this role?
- The ability to stay motivated in order to achieve the best possible outcomes
- Good email etiquette, responding in a timely manner
- Committed to veganism and the mission of The Vegan Society
- Ability to stay calm if confronted with differing opinions or challenges
- A good communicator, with the ability to be persuasive
- Confident in communicating with people from a range of backgrounds
- Experience of campaigning
- Any experience in talking with members of the public through customer/public service would be helpful
- Awareness of current affairs, especially those that relate to veganism
- Regular availability and a willingness to stay committed to actions
- Good team player
How much time do I need to invest?
For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.
Who can I contact to find out more?
Enquiries are welcome! Please contact Katy Malkin (Volunteering Coordinator).
How do I apply?
Interested? Simply fill in our Community Advocate application form. This should take a few minutes.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Welcome volunteer
Team: Tooting Hub – CARAS ESOL (Youth/Adult)
Supervised by: Team Project Coordinator
Location: Tooting Hub site
Activity times: Monday or Wednesday
Time commitment: 2 hour shifts on a rolling basis.
We ask that volunteers commit for a minimum of 4 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the Role:
We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).
Who will you be?
We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.
Volunteer Tasks and Responsibilities:
· Signing up to a shift/s on the Tooting HUB welcome team rota
· Able to be at Tooting Hub in person to complete agreed shifts
· Welcoming staff, volunteers, existing and potential new community members and visitors
· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting
· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies
· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity
· Conducting induction tours of the building and introductions to facilities, key staff, and partners
Requirements (all experience can be from paid or voluntary roles):
Essential:
· A calm, friendly, kind, and patient approach
· Happy and confident to meet new people and put them at their ease
· Excellent communication skills, especially with people with varying levels of English
· To be non-judgemental and able to engage with people from diverse backgrounds
· Confidence in using one’s own judgement to follow agreed policy
· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc
· A commitment to confidentiality and data protection
· Punctual and reliable
· To be able to volunteer on Mondays or Wednesdays for a minimum of four months
Desirable:
· Lived experience of seeking sanctuary and/ or the UK immigration system.
· Personal experience of working with people seeking asylum.
· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits to Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
· Obtain a reference from us relating to your placement after 3 months’ regular volunteering
· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *
· You will also receive training and support relevant to your specific role.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.