278

Community volunteers volunteer roles in kidderminster, worcestershire

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St John Ambulance, Dudley (On-site)
Unpaid role, expenses not paid
Posted 1 week ago
Roots Academy, Remote
Unpaid role, expenses paid
Posted 3 days ago Apply Now
The Archway Foundation, Remote
Unpaid role, expenses paid
Posted 1 week ago
Closing in 4 days
Roots Academy, Remote
Unpaid role, expenses paid
Posted 1 month ago Apply Now
Quilombo UK, Remote
Unpaid role, expenses not paid
Posted 1 day ago Apply Now
InterVol, Remote
Unpaid role, expenses paid
Posted 1 month ago Apply Now
Children With Voices, Remote
Unpaid role, expenses not paid
Posted 3 weeks ago Apply Now
Page 16 of 19
Birmingham, West Midlands (On-site) 17.36 miles
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the Role

As a Volunteer Administrator, you’ll play a key role in supporting our Rapha Listening Service by conducting initial service user assessments, assisting in matching clients to volunteers, and ensuring accurate data management. This role is ideal for someone who is organised, empathetic, and looking to gain valuable experience in administration, community support, and mental health services.

What You’ll Do

  • Conduct initial assessments of service users via telephone, virtual, or face-to-face meetings.
  • Input and maintain session reports in our CRM system (Lamplight) for monitoring and safeguarding.
  • Complete service user feedback forms for monitoring purposes
  • Assist with admin tasks, including computer-based filing and documentation.
  • Signpost service users to appropriate external services when needed.
  • Participate in team support sessions and 1:1 supervision with your line manager.

What We Offer

  • Full training in safeguarding, data protection, and mental health support.
  • Certificates for courses completed to enhance your CV.
  • Volunteer Time Credits—exchangeable for services and activities with our local/national partners.
  • Free group access to selected museums.
  • Professional references for future employment.
  • A chance to develop valuable skills in admin, mental health, and community work.

What We’re Looking For

  • Compassionate, non-judgmental, and a good listener.
  • Strong computer and verbal communication skills.
  • Attention to detail.
  • Self-motivated with the ability to work independently.
  • A team player with a positive and enthusiastic attitude.
  • Ability to handle sensitive information with confidentiality.
  • Satisfactory DBS check (we can assist with this).
  • Experience using Microsoft Office and CRM systems.
  • Additional language skills to support diverse communities.
Posted by
Bethel Health and Healing Network View profile Organisation type Registered Charity Company size 11 - 20
Posted on: Friday, 18 April 2025
Closing date: 18 May 2025 at 13:40
Job ref: VolRaphaAdmin
Tags: Customer Service, Counselling, CRM, Customer support, Data Entry, Database Management, Health and Safety, Helpline, Internal communication