Community volunteers volunteer roles in maidstone, kent

We're a not for profit Community Energy organisation operating in Southwark and Lambeth and has been established by members of the South London community to relieve fuel poverty by providing renewable energy locally. We have been set up as a Community Benefit Society, which means we are a business managed for the benefit of the community. It’s is run by its shareholders, and shareholding is open to everyone.

We were established in 2023 and received grants from four funds (Government, Mayor of London, Southwark Council, Centrica Energy for Tomorrow) and a fuel poverty alleviation contract from Uk Power Networks (Leaving No One Behind) in 2024 to set up our pilot projects. We have two part time paid managers running the fuel poverty activity and the overall programme.

Our pilot projects include a fuel poverty service delivering energy advice and support for those in need and we currently have five trained energy champions who work with us part-time. We are also running feasibility studies for four solar arrays on housing estates and we’re exploring different possible business models. If we can make this work then we will be setting a precedent for a model for renewables on mixed tenure estates and long term financial sustainable fuel poverty alleviation.

At this exciting and pivotal time at the beginning of our journey we are looking for a Treasurer to support our organisation by overseeing the financial affairs.

The Role

The Treasurer will be overseeing the work of Martin, our dedicated Lead Finance Volunteer, who is an accountant working in Government and has been supporting our work for several months. We estimate that the treasurer role will require an average of less than one day a month, including attendance at six board meetings a year and weekly half hour meetings as necessary to be a mentor to Martin. We hold board meetings every other month on Tuesdays 1-2.30pm. The majority of these are held online with occasional in person meetings in Southwark. The Treasurer will also be responsible for holding a general oversight of financial activities and ensuring that we are keeping in line with our financial responsibilities.

Responsibilities

• Oversee financial matters to ensure that the organisation is compliant with regulations and good practice
• Support the finance team and other members of the board to ensure that effective financial procedures are in place
• Support the team in maintaining accurate financial records and oversee the year-end and funders financial reporting processes
• Advise on finance related initiatives that could benefit the society and input to strategy
• Support the creation of financial prospectuses for community share offers

Essential Qualities, Skills and Experience

• Chartered accountant with at least three years experience
• Understanding of financial management in organisations
• Ability to communicate financial information in a clear and effective manner
• Interest in renewables, sustainability and Community Energy
• Willingness and ability to work as part of a team and build good relationships
• Willingness to mentor our Lead Finance Volunteer

Desirable Qualities, Skills and Experience

• Experience of Community Energy and/or the renewable energy sector
• Knowledge of social enterprise structures
• Experience of being on the board of a not for profit organisation
• Being a resident of or having a connection to South London

JOB BRIEF

We are seeking a strategic and persuasive Lobbyist to join our advocacy team at The IWI: International Women’s Initiative. In this critical position, you will leverage your extensive political acumen and strategic insight to influence legislation and policy on behalf of The IWI. The Lobbyist will play a critical part in shaping public policy and advocacy initiatives that align with our mission and objectives. They will serve as a key liaison between our organisation and governmental entities, ensuring that our interests are effectively represented and advanced. Ideal candidates for this role possess a keen understanding of advocacy, the legislative process, excellent communication skills, and an unwavering commitment to the human rights of women. We encourage applicants who may not meet every requirement to apply. Your unique experiences and perspectives could be a valuable addition to our team. As an organisation which is run 100% by volunteers, this position will move to a paid position in the near future. PERFORMED REMOTELY

RESPONSIBILITIES

o Establish and maintain relationships with elected officials, policymakers, community leaders, coalitions, advocacy                     groups and other stakeholders to promote The IWI's objectives;

o Monitor and report on legislative developments and emerging issues that may impact The IWI;

o Collaborate with internal teams to align lobbying efforts with broader organisational goals and messaging;

o Draft and advocate policy proposals, position papers, policy briefs, reports, and testimony to articulate our stance on key           issues, while representing The IWI in public forums;

o Prepare reports and recommendations for senior staff;

o Draft and disseminate press releases, position papers, and other communication materials to promote The IWI                         advocacy initiatives;

o Utilise social media platforms to enhance public engagement and support for The IWI lobbying efforts.

QUALIFICATIONS

Required:

o 5+ years of experience in lobbying, public policy, or government relations, with a proven track record of successful                     advocacy efforts;

o Deep understanding of the legislative process and the political landscape, particularly as it relates to CEDAW;

o Strong communication and negotiation skills, with the ability to articulate complex policy issues clearly and persuasively;

o Experience in developing and maintaining strategic relationships with key stakeholders, including lawmakers, industry               groups, and grassroots organisations;

o Previous experience in government or advocacy roles;

o Strong network of contacts within the legislative and regulatory community;

o Strong understanding of legislative processes, political systems, and stakeholder engagement strategies;

o Able to work independently with minimal supervision;

o Ability to manage multiple projects simultaneously.

Preferred:

o Advanced degree in public policy, political science, law, or a related field;

o Experience in women’s human rights relevant to The IWI's mission;

o Proven ability to navigate complex political environments and build consensus among diverse groups;

o Membership in relevant professional organisations or certifications in lobbying or advocacy is a plus.

TECHNICAL SKILLS AND RELEVANT TECHNOLOGIES

o Proficiency in using advocacy management software and tools for tracking legislation and stakeholder engagement;

o Strong analytical skills to assess the impact of proposed legislation on organisational objectives;

o Familiarity with social media and digital advocacy platforms to enhance outreach efforts.

SOFT SKILLS AND CULTURAL FIT

o Exceptional interpersonal skills with a collaborative mindset, capable of working effectively with diverse teams;

o Strong strategic thinking and problem-solving abilities, with a proactive approach to identifying opportunities for                         advocacy;

o Integrity and professionalism, demonstrating a commitment to ethical lobbying practices;

o A passion for public service and a deep understanding of the issues affecting women’s human rights globally.

Events Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us. 

About this opportunity
We are looking to recruit a Regional Development Event Volunteer for the London area. As an Event Volunteer, you will be participating in events and promoting them locally. 
We need you to get involved and help make positive changes to the lives of people affected by MS.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally.
You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. 
You’ll be friendly and welcoming and able to work as part of a team, with flexibility to travel across London.

Apply 
- Read through the role description and project brief carefully
- Apply by clicking the ‘Apply’ link provided.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Are you a talented Graphic Designer passionate about using your creativity for social good? Do you want to shape the visual identity of a brand-new charity dedicated to empowering young people in London? Then join us at REMIX!!!

REMIX is a dynamic new charity on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We have our logo, but now we need your design expertise to build a compelling visual identity that truly reflects our vision and impact.

We are seeking a dedicated Volunteer Graphic Designer to create our brand styling guide and develop key communication materials. This is an incredible opportunity to apply your design skills to a meaningful social cause, helping us attract young people to our programmes, inspire people to volunteer, and encourage vital support.

Who We're Looking For

We need a creative, and detail-oriented designer who understands the power of visual communication. You'll likely possess:

• Proven Graphic Design Experience: A strong portfolio showcasing your ability to create engaging and effective visual content across various platforms.

• Brand Identity Development: Experience in creating brand guidelines or style guides, defining visual elements like typography, colour palettes, imagery, and usage rules.

• Design Software Proficiency: Expertise in industry-standard tools (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign).

• Versatility: Ability to design for different mediums, including social media, print (booklets, flyers), and digital presentations.

• Understanding of Audience: Ability to create designs that appeal to diverse audiences, including young people, potential volunteers, and funders.

• Attention to Detail: Meticulous in ensuring brand consistency and high-quality output.

• Collaborative Spirit: Eagerness to work with our Trustees and other volunteers to translate our mission into powerful visuals.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people.

Your Role as Graphic Designer

In this vital set-up phase, you will be instrumental in:

• Developing a Brand Styling Guide: Building out a comprehensive visual identity guide that defines our brand colours, typography, imagery style, logo usage, and overall design principles.

• Designing Core Communication Materials: Creating templates and initial designs for:

  • Social media posts: Engaging graphics for platforms like X, Instagram, LinkedIn.

  • Publicity materials: Flyers, posters, and simple brochures to reach young people and the wider community.

  • Information booklets: Designing layouts for programme information, volunteer guides, or impact reports.

  • Presentation templates: Creating professional templates for pitches to funders and partners.

• Ensuring Brand Consistency: Helping to apply the new brand identity across all our communications.

• Visual Storytelling: Translating REMIX's mission and impact into compelling visual narratives.

What We Offer

• The unique opportunity to define the visual brand of a new charity, directly shaping how we are perceived.

• An incredible chance to apply your design expertise to a profound social cause, seeing your work make a tangible difference.

• Collaboration with a passionate and strategic Board of Trustees.

• The satisfaction of knowing your designs will help attract young people, inspire volunteers, and secure vital support to "remix young lives."

This is a voluntary role, where you will manage your own time and workload to establish our core brand identity and initial materials. We are flexible and can work around your availability.

Ready to Design a Brighter Future with REMIX?

If you are a talented and passionate Graphic Designer eager to leave your creative mark on a transformative cause, we'd love to hear from you.

Help us design the visual identity that will inspire and empower us to "remix young lives" across London!

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Maidstone and District Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We are looking for dedicated and experienced individuals to join our team at Sharewear Clothing Scheme as volunteer Trustees. In particular we are seeking to recruit a Chair of the Board of Trustees and are also interested in members of the Board of Trustees. Those with expertise in marketing, fundraising, financial management, safeguarding, people management or operational delivery would be particularly welcome. We are looking for individuals with previous experience as a trustee or other applicable skills to contribute through this volunteer role to our continued growth and achieving our mission.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Medway and Swale Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Sharing Seeds

We are a not for profit organization supporting community-based organic Arabica coffee Farming and Women Empowerment through community-based tourism

In every Nepali village, many youths have been flown away, mostly to the Middle- East & other developed country for a better quality of life and income. Sadly, lots of youths need to do very hard & risky jobs just for few hundred dollars salary a month and sometimes they lost their life while working a harsh condition on these countries. Our organization is slowly motivating these local youths and rural women to engage in sustainable cash crops farming, like arabica coffee farming and Beekeeping and other income-generating works within their village and reusing their land with modern Agriculture practices and also offering local women’s a fair pay job to make them financially independent to support their families.

We are a not for profit organization registered with the Nepal Government based in Sarangkot Pandeli village near the Tourism capital of Nepal (Pokhara) which aims at giving the knowledge to Local farmers to produce Organic Arabica Coffee,Organic Bee Farming and also offers new opportunities to the rural womens by involving into the community based tourism.

Graphic Designer

Volunteer Role Description (remote, unpaid)

This is the role for the interested volunteer who has great experience in graphic design and can create an outstanding brand sticker for our non-profit organization. This sticker will be used as a tool for spreading awareness about our organization, and people will also be able to book our various community-based tours directly through the landing page QR code.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Maidstone and District Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Medway and Swale Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.

Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route. 

The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities. 

Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men. 

Trailblazers are looking for Volunteer Mentors who are:

• Empathetic with a positive outlook and manner.
• Able to help others without judgement or discrimination.
• Excellent communicators with a sense of humour.
• Well organised, can prioritise and multi-task.
• Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
• Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
• Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
• Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Medway and Swale Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Why we want you

A court sentencing can be a very stressful time for families. Pact’s new Side by Side service provides wraparound support for families, starting at the court, progressing to the prison, and then supporting post-release.

As a Side by Side Court Volunteer, you will spend most of your time (ideally one shift a week) based at Maidstone or Canterbury Court.  Here you will provide much needed practical and emotional support to families and friends who are experiencing a loved one going through the court process. Your presence and support will ensure families have the strength needed for their loved ones and that they have access to information and advice as required.

Additionally, you may be asked to support families on their first visit in the instance their loved one is sentenced to one of our partner sites (HMP Elmley or HMP Rochester) or make the appropriate introductions if you are unable to attend.

The vision of this project is that families are supported by Pact team members at all stages, so the consistency of support (either by yourself or via a successful and warm handover of information) is crucial.

What you will be doing

· Engaging with families in Maidstone or Canterbury Court, particularly those with loved ones transitioning to HMP Elmley or Rochester (either on remand or sentenced) 

· Providing advice and support on what to expect when a loved one is in prison, particularly in the first few days, and how to navigate prison systems (such as booking visits, contact etc.)

· Referring on to other support services (such as benefits, financial aid, etc.)

· Supporting the family’s transition over to Pact’s Family Services teams at HMP Elmley & Rochester, who will provide additional support for both them and their loved one

· Developing good, working relationships with staff at the court (clerks, ushers, list-callers, and other professionals) to promote Pact's service to them

· Ensure there are sufficient materials about Pact's service available and visible, throughout the court

· Adhere to policies and practices relevant to this role: Confidentiality, Health & Safety, Child Protection and Safeguarding, Equality and Diversity, Court and Prison security rules, etc.

· Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team

The skills you need

· Non-judgemental and empathetic attitude

· Ability to deal calmly and sensitively with individuals and families in a court environment

· Ability to work independently and alone within the courts, with the confidence to approach families and friends

· Ability to work well as part of a small team

· Well-developed communication and interpersonal skills

· Punctual, organised and able to use your own initiative

· Good understanding of safeguarding, professional boundaries and confidentiality

What's in it for you

· Feel connected to those you are helping in your local community

· Develop skills and enhance your experience for future volunteering / employment opportunities

· Develop experience and knowledge of the Criminal Justice System

· Full training and induction provided with regular ongoing support

· Out-of-pocket expenses covered in line with our expenses policy

Disclaimers

· This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.

· As this role may require occasional travel to HMP Elmley and HMP Rochester, a vehicle is required.

Training

Online Safeguarding, Professional Boundaries, Equality and Diversity, Data Security, and Health and Safety training is required for this role, in addition to virtual and/or in-person induction training related to the role. We anticipate the initial virtual training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities throughout the year.

Checks

· 3 years of employment history or other activities (e.g., studying, travelling)

· Enhanced DBS check (Disclosure & Barring Service)

Because of the recruitment process, which can take several weeks, Pact expects you will commit to volunteering with us for a minimum of 1 shift a week (3-4 hours) for at least 6 months from when you start.