Community volunteers volunteer roles in nottingham

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Department: Men in Sheds

Role Location: Unit 4, Boundary Court, Gilbert Way, Burma Road Industrial Estate
Blidworth, Nottinghamshire, NG21 0RT

Role Support: You will be supported by the Men in Sheds Coordinator & Shed Volunteers

What is the purpose of this role?

To support our Men in Sheds volunteers by contributing to the safe running of the shed during sessions by their continual presence and willingness to chat to and support members who attend.

The Men in Sheds Project: Is historically a project specifically for men aged 50+, but with the benefits that have been seen from the project, a mixed session with men and women is being introduced to help women learn/build on practical woodworking skills too.

Men in Sheds provides a well-equipped workshop space where members can work together on a range of activities, and we currently have ‘sheds’ in Blidworth and Worksop.

The project aims to:

- Encourage men and women to be more socially active.

- Provide members with an outlet for their skills and the opportunity to learn new ones.

- Provide respite amongst friends for older men and women who are carers.

- Provide the opportunity to make a valuable contribution to the local community.

- Provide access to information and other local services.

- Encourage members to take ownership of their ’shed’ and the projects undertaken.

What impact does this role have?

The Companion Men in Sheds Volunteer role will support the Men in Sheds Volunteers to deliver the project aims, introducing new skills to men and women, whilst helping combat social isolation.

What activities might you be involved in?

Ø  Assisting volunteers on duty delivering the Men in Sheds Sessions.

Ø  Assisting volunteers unlocking the shed and getting it ready for use, turning on heating, checking for unsafe items around and on machines etc.

Ø  Assisting members if needed with projects, lifting etc.

Ø  Encouraging projects that could be completed by members - orders, seasonal items etc.

Ø  Meeting and greeting visitors, ensuring they comply with all safety requirements & sign in.

Ø  Attending monthly volunteer meetings.

Ø  Checking that everything is switched off and assisting a fellow volunteer in locking up at the end of the session.

Ø  Reporting any concerns to the main volunteer on duty and/or the Shed Co-ordinator.

Ø  Volunteering within the charity Safeguarding Policy and raising any safeguarding concerns with the other volunteer only duty, who will then raise it with the Shed Co-ordinator.

What are we looking for?

Ø  Friendly personality and approachable manner with the ability to work confidentially and sensitively with men and women from a variety of backgrounds.

Ø  Ability to use own initiative to work alone, or as part of a team.

Ø  Keen to learn or build on their understanding of the workshop environment and/ or working with power tools

Ø  Appreciate the need to follow health and safety guidelines:

o Ensure members follow the shed’s General Safety Rules

o Ensure that all members work in a safe manner.

o Ensure machines are not used inappropriately – training will be given.

o Ensure that you demonstrate good practice by wearing the correct PPE and ensure that members also wear it.

o Ensure there is no smoking in the shed, only in the outside designated smoking area.

o Actively contribute to keeping the shed clean and tidy

Who can apply:

Ø  We are specifically looking for male applicants over the age of 40 to support the male sessions alongside our current volunteers.

Ø  We are looking for male and female applicants over the age of 40 to support the mixed sessions alongside our current volunteers.

When would you be needed to volunteer?

Volunteers are required who can regularly commit to at least one session per week or to provide cover on an ‘as needed’ basis. The Blidworth Shed is open Tuesday, Wednesday and Thursdays 9am - 1pm (Thursday afternoon sessions from January 2025). Days to be agreed with the Shed.

What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction at the Men in Sheds.

You will be required to attend a full day’s certified First Aid Training course paid for by the charity. Your certificate once trained will last for 3 years after which time you will be required to attend refresher training

What can you gain from this opportunity?

Ø The chance to make a difference to an older person’s life.

Ø Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.

Ø A comprehensive training programme.

Ø The opportunity to learn new skills.

Ø Experience to add to your CV.

Ø The opportunity to meet new people and make new friends.

Ø Reimbursement of out-of-pocket expenses as defined in Age UK Notts Volunteer handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role, and a DBS recheck will be undertaken on a 5-year basis.

As a Local Walk Campaigner for MenWalkTalk, you will play a vital role in supporting a local walk leader, helping to increase the impact of MenWalkTalk in your community. This involves promoting the walk, building relationships with local social prescribers, and growing the community network. In some instances, you may also step in as a backup walk leader when needed to ensure continuity (Subject to meeting necessary criteria). This role is ideal for someone passionate about men’s mental health, community building, and teamwork.

Key Responsibilities:

• Assist the local walk leader by managing non-walk-related tasks.

• Function as a backup walk leader to ensure walks continue seamlessly if the leader is unavailable (Subject to meeting necessary criteria).

• Promote local walks through sharing our social media posts, and distribution of marketing materials (flyers/posters etc.), in local businesses and community boards, to reach a wider audience.

• Share photos and success stories (subject to participants permission) for our Marketing Officer (MO) to create engaging content to highlight the benefits of walking and talking for overall wellbeing and encourage participation.

• Encourage participants to promote the walk in their networks.

• Build relationships with local social prescribers, businesses, and community organisations to support and expand the walk's network.

• Function as a liaison between interested organisations, the walk leader, and MWT office team, ensuring smooth communication and collaboration.

• Identify opportunities to increase walk attendance.

• Collaborate with Fundraising Officer (FO) to identify grants and funding opportunities.

• Assist in planning and executing events or initiatives to increase awareness about MenWalkTalk’s mission.

Our volunteers must have:

• Passion for Mental Health: A commitment to improving men’s mental health and supporting your local community.

• People Skills: Ability to engage and build relationships with individuals and organisations.

• Communication Skills: Strong verbal and written communication skills for promoting the walk and consulting with stakeholders.

• Organisational Skills: Ability to manage multiple tasks, including marketing, networking, and planning.

• Flexibility: Willingness to adapt and step in as a backup walk leader when needed.

• Social media: Familiarity with promoting events or initiatives through social media platforms.

Important thoughts on our volunteer roles 

MenWalkTalk has been set up to offer opportunities for men with mental health issues to come together and feel no pressure or stigma about discussing their issues with other men. 

Supporting men with mental health issues is at its core, and it may help you in your volunteering if you too have lived experience of a mental health problem, either personally or from a close relative or friend. It will also help if you have an open, non-judgemental attitude, and that you are able to adopt a positive, patient and supportive approach towards supporting people with mental health problems. 

We would like you understand that whatever role you are able to volunteer for, when representing MenWalkTalk volunteers should always behave in a professional, confidential and non-discriminatory manner at all times, and promote equal opportunities for all. 

What a MenWalkTalk Walk volunteer should not do 

MenWalkTalk is about getting more people walking, benefiting from the physical, social and mental wellbeing benefits that come from walking and talking. 

Within their volunteer roles, MenWalkTalk Campaigners and Walk Leaders should not offer to provide individual or emergency support for people experiencing mental health problems or in crisis. There are lots of people and organisations who can help, and MenWalkTalk Campaigners and Walk Leaders will be provided with information and guidance on signposting anyone to access the necessary support. 

Similarly, unless they are qualified to do so MenWalkTalk Campaigners and Group Leaders won’t provide therapeutic or coaching advice. Again, you will be provided with information on directing anyone to the appropriate support. 

More About MenWalkTalk:

Mission

To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not. To listen to them, support them, walk with them and signpost them to specialist support where appropriate.We want to raise the awareness of mental health issues that men currently face, promoting a better understanding of this area. 

Vision

“For men to feel able to speak out, feel heard, understood and supported. To promote a positive change in people’s lives through mutual support and advice”

Values

Welcoming; We understand it can be difficult; we are here for you. Approachable; We are available without judgement. Partnership: We understand there is strength in numbers and will support you to further support. Positive; We will try to find the positive in every situation.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

***Please note that we don’t offer sponsorship or accept overseas applicants***

The Men in Sheds Project: Is a project specifically for men aged 50+. It provides a well equipped workshop space where men can work together on a range of practical activities. We currently have ‘sheds’ in Blidworth and Worksop. The project aims to:

- encourage men to be more socially active

- give members an outlet for their skills and the opportunity to learn new skills

- provide a break amongst friends for older men who are carers

- give retired men the opportunity to make a valuable contribution to the local community

- provide access to information and other local services Members are encouraged to take ownership of their ’shed’.

What impact does this role have? This role helps combat social isolation for men over the age of 50.

What activities might you be involved in?

• To unlock the shed and get it ready for use, heating, check for unsafe items of machines etc.

• Supervising workshop sessions, alongside another volunteer.

• Collect or oversee the payment of subscriptions, ensure that members book in on the attendance register

• Assist members if needed with projects, lifting etc.

• Agree with members in advance on the price of projects that members make

• Take payment for items when finished, issue a receipt and record the sale

• Encourage work that could be done to members, orders, seasonal items etc.

• Meet and greet visitors, ensure they comply with all safety requirements and to sign in

• Meet and greet potential new members, show them around the shed and briefly describe the aims and function of the shed. Arrange a meeting with a shed leader for induction if interested. Ensure they comply with all safety requirements and to sign in

• (With one other Volunteer or member) Count and record subscriptions & tea fund at the end of the day and put away in the safe 

• You will be supported by a staff member from the Men in Sheds Team 

• To check that everything is switched off, the ‘Red Button’ is pressed and to lock up at the end of the day

• Reporting any concerns to the Shed leader

What are we looking for?

➢ Friendly personality and approachable manner

➢ Ability to use own initiative to work alone, or as part of a team

➢ Understanding of the workshop environment and/ or working with power tools

➢ Appreciation of the need to follow health and safety guidelines

o Ensure members follow the shed’s General Safety Rules

o Ensure that all members work in a safe manner

o Ensure machines are not used inappropriately

o Ensure members wear the correct PPE equipment as per the H&S notices,

o To wear PPE equipment yourself, if you don’t use PPE and injure yourself, you could be negligent, the shed will not accept any responsibility for your injury. This should also be pointed out to members

o Ensure there is no smoking in the shed, only in the outside designated smoking area

o Stop other members from carrying out unsafe practices or report it to a Shed Leader immediately

o Actively contribute to keeping the shed clean and tidy

➢ Expected levels of conduct include:

o Treat members and fellow volunteers in a friendly and supportive approachable manner

o Not use rude, offensive, threatening or abusive behaviour, language or gestures

o If anybody is deemed under the influence they will be asked to leave the shed and not to return until sober

o Report any incidents or breach of any of the above to the Shed Leader in confidence

o Report any complaints about the project / charity in line with Age UK Notts’ Compliments and Complaints procedure

➢ Be able to cover a session either weekly or to provide cover on an ‘as needed’ basis.

Ability to work sensitively and confidentially with men from a variety of backgrounds.

➢ Willingness to undergo a Disclosure and Barring Service check. 

• We are looking for volunteers who can regularly commit to at least one morning or afternoon session per week, and who also have flexibility to cover holidays and/or illness etc.

  · The Worksop Shed is open Monday - Thursday 9am - 1pm

  · The Blidworth Shed is open Tuesday - Thursday 9am - 4pm

• The Blidworth shed is likely to be opening on a Monday in the near future, and we are therefore particularly looking for volunteers on a Monday afternoon.

Days to be agreed with the shed.

Please note that this volunteer role is aimed at the older male population who attends the shed.

***Please note that we don’t offer sponsorship or accept overseas applicants***

Time2Share@WECIL’s Befriending Service links volunteers 1:1 with a Disabled child / young person. Links are based on shared interests and activities which the volunteer and young person can enjoy doing together either in the child/family home or out in the community.

What experience do I need?

You do not need any previous experience with disabled children or young people, but we ask that volunteers are friendly, caring, reliable and able to make a commitment to visit a young person regularly.

What will I be doing?

You will volunteer within Time2Share@WECIL’s befriending service for disabled children/young people (aged 5-18 yrs) and their families. This involves spending time regularly with a disabled child or young person in their home or supporting the young person to take part in social and leisure activities in their local community. You will not be asked to administer medication or deliver personal care in this role.

Who am I responsible for?

You are responsible for the safety and wellbeing of the child or young person you are linked with. All links are risk-assessed and carefully monitored by your co-ordinator.

Who am I responsible to?

The parent / carer. You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained. Feedback must be given to the parent/carer following a visit.

How often will I be needed?

Time2Share@WECIL typically ask for volunteers to commit to 2-4 hours a week and the days / times are agreed between the volunteer and the family. We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.

General Election Volunteer 

We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.

The UK General Election is on Thursday 4 July 2024. It’s an opportunity for us to campaign on the issues that matter most to people living with MS. And to engage with candidates across all political parties. We’re asking all our volunteers and local groups to make sure every candidate knows how they can speak up for MS, if they’re elected. 

What you need for this role

 Access to the internet, via laptop, mobile or tablet 

Join Our Board of Trustees and Help Drive Positive Change!

Are you passionate about making a difference in people’s lives? Do you thrive in a team environment and want to give back to the community where you live, work, or study?

We are a local charity dedicated to providing social welfare advice, information, and support through our incredible team of staff and volunteers. We are now seeking two new Trustees to join our board and help guide our organisation forward.

Last year, we:

✅ Assisted over 15,000 clients in finding solutions to their challenges

✅ Addressed over 37,000 separate issues for those in need

✅ Secured nearly £2 million in additional income to support people during the cost-of-living crisis

Who We’re Looking For

We welcome applicants from all backgrounds and communities across Cheshire West—your age, background, origins, or health conditions are not barriers. We actively seek diverse perspectives to better serve our community.

We are particularly interested in individuals with:

�� Experience in digital and AI solutions implementation
�� Expertise in volunteer engagement
�� A strong commitment to our mission, enthusiasm, and a supportive approach

However we welcome applications from people from all backgrounds, skills and experience including lived experience.

What’s Involved?

As a Trustee, you will:

�� Attend at least five board meetings per year (in-person and remote, often in the evenings)

��Participate in one annual trustee development day

��Have opportunities for further involvement in shaping our work

This is a voluntary role, but all reasonable expenses will be reimbursed. Volunteering does not affect state benefit entitlement.

If you’re ready to play a key role in shaping the future of our organisation, we’d love to hear from you! 

We are a small, friendly charity, run by four volunteer trustees and loads of volunteer fundraisers. We are a dynamic charitable incorporated organisation (CIO) based in Liverpool, dedicated to fundraising initiatives that create meaningful impact both locally and for baby and children’s hospitals in Sana’a, Yemen. Rooted in solidarity values, our work often aligns with principles of Islamic giving, including zakat, but is open to all who wish to give and support. On occasion, we co-fundraise with charities for Palestine.

We are seeking a volunteer treasurer to help us with financial management and reporting. Our turnover is less than £50,000 per year and we are therefore able to produce light touch accounts for the Charity Commission. We would like support with this, and with ensuring we remain financially compliant, as well as with ideas for sustainable fundraising. The trustees meet less than once a month and we anticipate a small time committment for this role. 

We are particularly keen to see applications from people who have a specific interest in health and wellbeing for people living in war affected states, especially Yemen; or who have a connection with Liverpool. We're a real passionate 'family' and look forward to welcoming a new member who shares our goals.

�� The Role

As our Volunteer Treasurer, you will play a vital role in supporting the financial health of the charity. You’ll oversee our finances, ensure transparency, and provide guidance to trustees on managing funds responsibly and in accordance with both UK charity law and, where relevant, principles of Islamic giving.

�� Key Responsibilities

• Maintain clear and accurate financial records using simple bookkeeping tools (e.g., spreadsheets or accounting software).
• Prepare simplified annual accounts and financial reports suitable for a small CIO.
• Advise the Board of Trustees on financial matters, ensuring informed decision-making.
• Oversee bank reconciliations, expense tracking, and budget monitoring.
• Ensure compliance with Charity Commission regulations and reporting deadlines.
• Provide guidance on zakat-eligible projects and ensure funds are managed in accordance with Islamic charitable principles where applicable.
• Help develop and review financial policies and procedures.
• Attend trustee meetings (typically quarterly) and provide financial updates.
• Brainstorm and share experience of novel and sustainable fundraising ideas.

�� Skills & Experience

Essential:

• Experience with bookkeeping, accounting, or finance (qualified accountant or qualified by experience).
• Familiarity with charity finance and reporting requirements (especially for small charities/CIOs).
• Strong attention to detail and ability to present financial information clearly to non-finance colleagues.
• Understanding of Islamic giving, including zakat, and ability to advise appropriately.
• Commitment to the values and objectives of the charity.

Desirable:

• Knowledge of digital accounting tools (e.g., QuickBooks, Xero, Excel).
• Previous trustee or treasurer experience in a charity setting.
• Experience of fundraising.
• Based in or familiar with the Liverpool community.
• Special interest in aligned issues or geographies.

�� What You’ll Gain

• Opportunity to make a tangible difference through financial stewardship.
• Be part of a passionate and friendly team of trustees and volunteers.
• Gain experience in governance and charity finance.
• Flexibility and autonomy to manage your time and role.

Job Title: Volunteer Lead Video Editor

Reporting to: Operational Director

Hours: 3hrs per week (we can be flexible and work with your schedule)

Willowbrook Farm Charity

Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.

In partnership with Willowbrook Farm (www  willowbrookfarm  co  uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.

Our Values

Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.

Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.

Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.

Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.

Job description

We are thrilled to welcome a Video Editor at a pivotal time for our charity. After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.

This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launching of new initiatives. The volunteer will have ample opportunity to collaborate with us and help shape our videos from the ground up.

We are seeking a talented Video Editor who can create engaging videos for our new upcoming website and fundraising campaigns.

We appreciate volunteers with experience in editing videos for fundraising purposes, but we are open to those who do not necessarily have the experience but wish to learn.

As a volunteer-led charity, it’s essential for us to find someone who understands the importance of being part of our team and engaging in the entire creative process. Therefore, we will prioritise applications from volunteers who wish to commit to a long-term partnership and want to be an integral member of our team.

What do you need to become our Video Editor?

Essential:

· 3+ years professional experience with Video Editing and ability to create engaging and professional videos.

· Creativity and experience in developing effective videos for marketing.

· Experience in developing effective videos for fundraising purposes.

· Experience in developing effective videos for promoting projects and charitable causes.

Desirable

· Have worked with videos for fundraising campaigns in the past.

By getting involved you will gain:

· A chance to expand your skills and unleash your creativity.

· This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.

· Additionally, you can enhance your portfolio and potentially work on your own projects in collaboration with the charity.

· Experiment with new techniques and receive constructive feedback on your work.

Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us. Travel expenses covered.

Commitment:

The estimate of time needed is 3 hours a week, but we can be flexible and work with you to find hours that fit ours and your schedule, hours will eventually reduce once most of the branding work is done and the new website is launched - all help is much appreciated!

As a volunteer-led charity, we prioritise volunteers who want to become part of our team of volunteers rather than those looking for a temporary project.

How to apply:

Please send your CV, cover letter and link to your portfolio demonstrating your experience with video editing and why you would like to get involved with our projects. 

Interviews will be scheduled as the applications come in. Candidates must have the legal right to work in the UK at the time of application.

If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

The Derby Shop has a fresh new look and is our first ever streamlined superstore for customers and supporters – providing a range of pre-loved items at discounted prices. It’s a high volume, fast paced shop bursting with energy, enthusiasm and creativity.

Our Derby Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. 

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Leicester. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of a smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.  We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.