Community volunteers volunteer roles in nuneaton, warwickshire
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
This role is based in the Canterbury area covering postcodes CT1, CT2, CT3, CT4, CT5, CT6, ME13.
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
What can you expect to be doing?
- Supporting and encouraging a team of fundraising volunteers
- Planning fundraising events and activities with your team
- Allocating tasks before and during fundraising events
- Keeping financial records from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
We are currently looking for a Volunteer Trustee to join our Charity to further the aims of the organisation, in keeping within its charitable objectives.
Please see attahced Role Description with full details of the role.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will I need to do?
Our shops wouldn't exist without the amazing support of our volunteers! You play a vital role in our high street presence, helping us raise awareness for Rainbows, sell our fantastic products, and generate crucial funds to support our hospice's incredible work. As a Retail Shop Volunteer, you'll be part of a dynamic team that serves as the friendly, professional and welcoming face of Rainbows for every visitor who walks through our doors.
Typical tasks the role could involve:
- Create a warm, welcoming atmosphere: Deliver top-notch customer service that makes every visitor feel special. Enjoy the thrill of serving customers on our tills, handling payments, and issuing receipts.
- Be a gift aid guru: Advise customers of our gift aid scheme and help boost our fundraising efforts.
- Showcase our treasures: Keep shelves, rails, and shop windows looking fantastic with regularly refreshed stock, following Rainbows' guidelines.
- Get creative with displays: Help design eye-catching arrangements throughout the shop, including stunning window displays.
- Transform donated items into treasures: Sort, steam, hang, ticket, and display donations to turn them into irresistible finds.
Will it suit me?
Imagine showcasing and selling unique Rainbows products and delightful donated items, whilst speaking to a wide variety of people. If you like the sound of this then this volunteer role is perfect for you! You don’t need retail experience - just the ability of good communication, a willingness to dive into tasks and passion for being part of a fun-loving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At-Home Online Outreach Volunteer ad
Target: graduate forums, retiree forums/magazines, gap year forums, universities (social
science departments)
Advert to be used:
Those of us who have received a free education pass it on by helping others less fortunate by
teaching, interacting and learning. With just a few hours a week, our volunteers, children and
sponsors are changing the world we live in.
IHF is a non-religious, non-political, non-profit organization that strongly believes in an equal
opportunity for all and in preserving the cultures, traditions and beliefs of the marginalized
communities iHalf of International Humanity Foundation’s (IHF) mission is to educate the poor
and the otherIHF is currently seeking At-Home Volunteers for our International Online Outreach
Team. The position includes reaching out to a global network of volunteers and help to inspire
and grow a worldwide movement.
This position provides global training and global connections from your home, at your
convenience. Our At-Home Volunteers come from around the world and form online teams
essential to our Children’s Homes and Community Centers.
Volunteering in this division provides a great opportunity to further your understanding of the
fascinating world of international non-profit online outreach, boost your CV, and to enhance
social media and public relations skills as you reach out to volunteers through a multitude of
mediums.
Please note this is a volunteering position.
● Involvement in evening reading and study programs.
● Management, design, and implementation of community-led projects.
Online Tasks Include, but Not Limited to
● Budgeting and finance.
● Donor relations and sponsorships.
● Social media campaigns and fundraising.
● Website development.
● Recruitment.
Essential Requirements
● Confidence in English (spoken and written).
● Passion for international development, emphasizing universal education.
● Career development goals aligned with IHF’s mission.
Eligibility and Benefits
● Requires a college diploma or university degree.
● Minimum commitment of four months, with an option to extend up to a year.
● Benefits include a certificate of program completion, letter of recommendation,
leadership and management capacities, practical NGO experience, global
network connections, and a monthly per diem plus room and board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can spend time with our clients in and around Central London. Meetings are regular over a period of 6 months; weekly or fortnightly. Many volunteers stay involved for much longer but only because they enjoy what they do!
Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time, will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”
Your meetings could be in the local community, having chats in a coffee shop, visiting places of interest, or in our client’s home; all activities are risk assessed so what you do together will depend on the results of this, and / orour clients abilities and interests. Most of our clients are older 1st and 2nd generation Scots living in London who simply want to do the activities that most of us take for granted but have no-one to do them with.
ScotsCare works across London and beyond so we're looking for volunteers who live in the area or can travel to the following areas; Lambeth, Islington, Camden, central London and Broxbourne EN10. We may have clients in more locations so please contact us to learn more if you want to be involved in this rewarding and impactful activity.
We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.
This could be the ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter.
Please note, this is an unpaid voluntary role and applicants must be living in or around the London area.
Please contact us for more information, and a very warm welcome!
Skills & Characteristics Required for Befriending are:
- English spoken, good communication skills for listening and talking
- Friendly, warm, non-judgemental
- Honesty, reliable and committment to helping others
- Empathy and patience
- An ability to follow policies and procedures
We will process a DBS check for all successful applicants and request two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Polish speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Polish-speaking community experience loneliness and social isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular conversations, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Polish.
Why volunteer with us?
✔ Support members of the Polish-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose
✅ What’s required?
✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations
How to get involved:
Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection and kindness to the Polish-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Elevate your impact by joining the International Humanity Foundation (IHF), a distinguished 501(c)(3) International Non-profit, on a mission since 2001. We are actively seeking accomplished Graphic Design Firms and Individual At-Home Volunteers to join our dynamic Graphic Design Team. For over two decades, IHF has relentlessly pursued its mission to educate marginalized children, nurture communities, and enlighten global citizens about the realities of marginalized communities. Your creative prowess can make a significant difference in our global initiatives!
�� Our Commitment to Transparency
At IHF, we stand on the pillars of absolute transparency and unwavering dedication from hundreds of unpaid volunteers worldwide. Embrace a unique opportunity to leverage your creative skills and visual communication expertise to give voice to the voiceless.
��️ Volunteer Responsibilities
As an At-Home Graphic Designer, you'll collaborate directly with the Director of Fundraising and Marketing. Your responsibilities include:
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Elevating visual content for social media platforms and website design in collaboration with the Media Team.
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Crafting impactful materials for the Fundraising Team, from eye-catching posters to compelling infographics.
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Pioneering original campaign materials for volunteer recruitment.
�� What We Offer
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IHF provides comprehensive support and background information for your success in this position.
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Gain practical experience with an international organization, contributing to global marketing efforts.
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Join a distinguished network of IHF volunteers, augmenting your graphics CV while making a tangible difference in children's lives.
�� Eligibility Criteria
We seek individuals committed to dedicating a minimum of 2-4 hours per month, with a fervor for visual communication and inventive thinking. Ideal candidates possess:
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Proficiency with Canvas, Adobe Photoshop, InDesign, and Illustrator (preferred).
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Strong English language skills (spoken and written).
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Proficiency in Google Suite applications (beneficial).
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Empathy for the challenges faced by impoverished children and their communities.
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Dedication to upholding our Core Values.
�� How to Apply
Submit your application and be a catalyst for positive change!
Benefits to join IHF's esteemed Graphic Design Team.
�� Join IHF - Where Your Creativity Fuels Transformative Change!
Seize this opportunity to showcase your talents on a global stage, creating a world where every child's happiness shapes a brighter tomorrow. Apply now and become the visual voice for those who need it most!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
- championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
- photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Join AfriLife M.I.N.D. as Volunteer Trustee Director
Southeast London (Remote/in-person)
Voluntary, flexible hours
Deadline: 18 August 2025
Send CV,+ 2 references + short interest note:
Are you a values-driven leader in social justice, mental health and community empowerment? We’re seeking two Trustee Directors to guide our mission empowering BAME communities with culturally responsive, (w)holistic care.
Who We Are
AfriLife M.I.N.D. is a profit-for-purpose setup transforming lives through mental, emotional, physical and social wellbeing services. We centre BAME lived experience and deliver inclusive, culturally competent supporting health and wellbeing.
Our Approach
We apply a (w)holistic lens—recognising how health, identity and community intertwine. Our work is rooted in compassion, collaboration and cultural relevance.
Our Values
- Abundance: investing in purpose and growth
- Empowerment: helping people own their lives
- Introspection: reflecting to refine impact
- Unity: celebrating diversity and solidarity
About the Role
You’ll help shape strategic direction, uphold strong governance and drive mission growth. Collaborate with a passionate board and contribute your expertise to help us thrive.
You Bring
- Experience in leadership, governance or community development
- Strategic thinking and a collaborative spirit
- Passion for health, education or social equity
- Commitment to inclusive, values-led service
- Bonus: interest in (w)holistic living or plant-based lifestyles
What You Gain
- A meaningful leadership role in a grassroots organisation
- The chance to influence positive change and grow your network
- A platform to live your values and make a real difference
Note
All Trustee Directors must be registered with Companies House, providing basic personal details (name, birth year, service address, nationality) for public record—standard UK requirement.
We welcome applications from African, Caribbean and other ethnic minorities, LGBTQIA+ individuals, people with lived mental health experience and those with diverse abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for people who can help us apply and increase our funding. We cannot do our valuable work without funding. This role can be done from home, with no rota system and how much of your time you give up is completely up to you. We truly appreciate whatever time your able to offer.
Who are we looking for?
- May have past experience gaining funding or fundraising in the community sector
- Come from a legal background or training.
- Studying law or similar subjects
- Come from a corporate background
- A willingness to learn is essential, experience isn’t although helpful.
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it
- please do discuss it with us and we will be happy to have a
- conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer
- questions on this.
Interested?
Email us and lets chat!
If you have any accommodations you need us to make please speak to us. Any information you provide will be kept in the strictest of confidence.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brave Core Counselling is a values-driven counselling service offering inclusive, trauma-informed support for individuals navigating life's challenges. We are a small, heart-centred organisation committed to promoting emotional wellbeing and mental health awareness.
We are currently seeking a passionate and proactive Volunteer Director of Fundraising to help secure essential funding through grant writing and creative fundraising strategies. This role is key to helping us sustain and expand our therapeutic services.
Responsibilities
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Research and identify suitable grant opportunities, trust funds, and community funding streams.
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Write compelling, values-aligned funding proposals and grant applications.
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Develop and implement a fundraising strategy aligned with Brave Core’s mission and goals.
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Build relationships with potential funders, sponsors, and supporters.
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Explore and implement other fundraising avenues (e.g. crowdfunding campaigns, donor outreach).
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Keep accurate records of applications submitted and track outcomes.
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Stay informed about developments in the mental health charity funding landscape.
Requirements
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Experience in fundraising, bid writing, or grant applications is highly desirable, but not essential—we welcome motivated learners.
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Strong writing and research skills with attention to clarity, tone, and impact.
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Organised, self-motivated, and able to manage deadlines effectively.
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Ability to work independently and as part of a collaborative, mission-driven team.
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Alignment with Brave Core’s values of compassion, inclusivity, and integrity.
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A genuine interest in mental health, counselling, or community-based support work.
Benefits
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Gain valuable experience in nonprofit fundraising and strategy.
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Be part of a supportive and purpose-led organisation.
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Contribute to making mental health support more accessible and sustainable.
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Receive mentorship and a reference for your contribution.
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Work remotely and flexibly.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Receptionist/Administrator
Voluntary
Part-time (15 Hours a week days to include Monday, Wednesday and Friday)
Location: 50E Blaby Road, Wigston
Job description
The Helping Hands Community Trust provides a free independent, fully inclusive advice, care and support service to people whose lives are in crisis, are vulnerable and those disadvantaged by circumstance.
Reporting to the Advice Centre Manager, yours is a key role helping to ensure the smooth running and organisation of our services, providing the first point of contact with clients, stake holders, partners and funders who visit our South Wigston Advice Centre and Outreach Surgeries.
Our core services are delivered ‘face-to-face’, where first impressions are vitally important in helping people feel welcome and valued. An essential part of your work is exploring, understanding client needs in order to prioritise access to the most appropriate advisor.
You will be working with an enthusiastic team of paid and volunteer staff and your duties and responsibilities include:
· To greet clients and visitors with a positive, caring and helpful attitude.
· Provide a service that is based on sensitivity and respect in responding and determining the needs of clients.
· Help ensure workplace security by maintaining client /visitor logs.
· Ensuring impartiality and confidentiality is preserved.
· To liaise with outreach team members at our Oadby and Wigston surgeries and partner locations.
· To receive, forward and screen incoming telephone calls and enquiries and make call backs.
· To liaise with advice staff regarding support for and the referral of individual clients.
· The entering of client details onto our AdvicePRO data base.
· Maintaining our online diary, entering details of clients, appointments with advisors utilising Office365 Bookings software.
· Confirming with clients that they are attending appointments.
· Announcing the arrival of clients / visitors to their advisor / appropriate team member.
· To facilitate online video calls, appointments and conferencing.
· Assisting with a variety of administrative tasks including sorting and dispatching mail, copying of documents, maintaining the supply of advice and information leaflets.
· Maintain a diary of room bookings.
· Attend meetings.
· Undertake training that is appropriate to the role.
· Carry out admin and support duties when required
The client requests no contact from agencies or media sales.