Community volunteers volunteer roles in sydenham, greater london

Job Title: EPAfrica Summer Team – Project Manager (PM)
Location: Kakamega, Kenya
Duration: Approximately 1st July – 13th September 2025, with limited flexibility on start and finish dates.
Start Date: UK-based training and preparation begins in June, with travel to Kenya for final pre-summer preparation in late June.

Compensation: Non-salaried placement, with the following expenses covered:

• Flights: Round-trip flights to Nairobi, and internal travel from Nairobi to Kakamega, covered.

• Accommodation: Fully covered throughout the EPAfrica summer. No contribution required towards rent or utilities.

• Programme delivery costs: All costs associated with programme delivery paid for by the charity.

• Additional Costs: Limited personal subsistence costs, plus any personal travel elsewhere within Kenya (e.g., for your holiday week). 

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-run charity that works in partnership with rural secondary schools in East Africa. We focus on sustainable improvements in education by investing in infrastructure, resources, and people. Our volunteers play a crucial role in delivering meaningful, long-term impact through grassroots engagement and collaborative problem-solving.

Role Overview

As a Project Manager (PM), you'll be part of EPAfrica’s Summer Team, which is our in-country leadership group responsible for overseeing and supporting Project Workers (PWs) to deliver meaningful programmes of investment in Kenyan schools. You’ll take on a leadership role that blends operational oversight, pastoral care, and high-level decision-making to ensure the success and safety of our summer projects. This is a unique opportunity to develop leadership skills, contribute meaningfully to international development, and support passionate volunteers in-country.

Key Responsibilities

• Direct managerial responsibility for our volunteers in-country, including our Project Workers (PWs) and a “Summer Team” of coordinators. 

• Lead and support a cohort of PWs throughout their placements in partner schools, including:

  • With the support of coordinators, deliver trainings on topics such as project management, effective international development practices, safety and wellbeing, and cultural awareness

  • Provide pastoral support and act as the first point of contact for volunteers in-country

  • Oversee project progress, support PWs in addressing challenges, and ensure investment projects stay aligned with EPAfrica’s mission and theory of change

• Implement our in-country monitoring and evaluation programme, enabling us to effectively plan for and deliver future investments. This includes:

  • Monitoring visits to current & recent investment schools to gauge impact of EPAfrica’s work

  • Assessment visits to potential future EPAfrica participant schools

  • Staying up-to-date research into developments in the Kenyan education system and potential impacts on our work

  • Maintaining relationships with our network of local partners.

• Managing risk and implementing an emergency response to crises.

• Maintain clear and proactive communication with the central UK-based charity team. 

What We’re Looking For

• Strong familiarity with, and demonstrated interest in, EPAfrica’s values and operating model.

• A keen demonstrated interest in grassroots international development is required; previous experience in this setting (volunteering, fieldwork, or prior work experience) preferred.

• Experience managing teams to deliver project-based work, and leading with empathy. 

• Effective communication skills and the ability to work with stakeholders from a variety of cultures and backgrounds. 

• Demonstrated ability to take initiative and solve problems under pressure, with good  judgement, and decision-making skills.

• Willingness to operate in a challenging, fast-paced environment, taking accountability for team decisions.

• Experience as a Project Worker or previous Summer Team involvement preferred.

What You’ll Gain

• Real, hands-on leadership and project management experience. 

• Exposure to international development at a grassroots level, with concrete opportunities to deliver meaningful work.

• A rich cultural experience and the opportunity to immerse yourself in semi-rural communities in Western Kenya. 

• Volunteers benefit from one week’s holiday in the middle of the programme, allowing the opportunity to explore the rest of the country (previous volunteers have travelled to Mombasa, Nairobi and the Maasai Mara). 

• Opportunity to lead a team of passionate, like-minded individuals and build a strong professional network within the charity and our wider community.

• A standout experience for your CV, and the chance to develop transferable skills in stakeholder management, communication, logistics, and more. Previous EPAfrica volunteers have leveraged their experience with us to secure roles with the FCDO, WHO, UN, Civil Service and in a variety of consultancies. 

Interested?

We’d love to hear from you! If you’re enthusiastic about education, development, and making a difference, this is a unique opportunity to get involved and get hands-on, meaningful experience delivering grassroots international development projects in Kenya. You’re also welcome to apply with a friend and complete a summer placement alongside them; just let us know in your application.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Camden Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

RollaDome All Skate is looking for a Volunteer Social Media Manager to help us raise awareness and engage our online community. This role is ideal for individuals passionate about social media and interested in contributing to a charity focused on empowering young people through roller skating. 

Key Responsibilities 

• Assist in creating and posting content on social media platforms. 

• Respond to comments and direct messages from followers. 

• Help manage social media advertising campaigns. 

• Track social media engagement and provide feedback to the team. 

• Support the development of social media strategies. 

Skills & Qualifications 

• Basic understanding of social media platforms (Instagram, Facebook, Twitter, LinkedIn). 

• Strong written communication and content creation skills. 

• Interest in supporting youth development and roller sports. 

• Ability to work independently and manage your time. 

Commitment 

• Minimum 15 hours per week, with flexibility in scheduling. 

Benefits 

• Voluntary Experience: Gain practical experience working in social media management. 

• Work Flexibility: Remote or hybrid working arrangement. 

• Supportive Team: Collaborate with a passionate team working on community projects. 

• Personal Development: Develop your skills in social media marketing, content creation, and community engagement. 

Independent Visitor Role Description
Purpose: To appoint a volunteer to visit, advise, and befriend a young person in the care of the Local Authority, providing contact with someone independent of their professional network.

Accountable to: Independent Visitors/Mentors and Peer Mentoring Coordinator

Main Tasks

• Visit a young person monthly and build a positive relationship as an adult friend.
• Encourage participation in activities for social, emotional, and educational development.
• Provide timely written reports on visits.
• Maintain contact with responsible adults for the young person.
• Ensure the young person’s views are heard.
• Ensure the young person knows their rights and is encouraged to participate in decisions.
• Promote the young person’s unique needs related to their race, culture, language, religion, disability, gender, or sexual orientation, challenging discrimination.
• Abide by the confidentiality policy and report any safeguarding concerns.
• Keep secure records of visits and significant events.
• Safely destroy documents once no longer part of the scheme.

RBKC Values and Behaviour

• Putting Communities First: Inclusive, quality service.
• Respect: Value personal experiences and a fair approach.
• Integrity: Open, honest, and responsible communication.
• Work Together: Collaborate for better community impact.

Personal Attributes, Skills, and Abilities
Attributes:

• Committed - Ideally, relationships should last at least two years.
• Resilient - Building trust takes time and patience.
• Consistent - Develop trust through consistency.

Skills:

• Sensitivity to young people's needs.
• Ability to build positive relationships.
• Initiative and time management.
• Ability to travel.

Equal Opportunities
Independent Visitors/Mentors are recruited from all ethnic and cultural backgrounds. We actively recruit male and female volunteers from all religious faiths and socio-economic backgrounds. Independent visitors/mentors with disabilities are also welcome to apply.

Volunteers are expected to adhere to RBKC’s policies on diversity, equal opportunities, and anti-discriminatory practice. Training provided includes equal opportunities and anti-discriminatory practices to ensure that all Independent Visitors/Mentors are knowledgeable and can apply these in their role.

The Independent Visitor/Mentors Role is a valuable one, and if you choose to apply and are accepted onto the scheme, you could be a positive influence in a young person’s life.

Do you speak Farsi and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing.

You will support individuals who struggle to communicate with others and help them to reconnect with their local community. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To engage in conversation in Farsi
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Able to communicate confidently in Farsi
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries
• To be consistent in attendance

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you passionate about standing in support of a fairer, more compassionate system for refugees - and want to be a part of making real, lasting change?

SolidariTee is inviting new volunteers to join our regional and central teams for the 2025/26 academic year!

Whether you're a current student, have recently graduated, on a year abroad, or you’re a self-identifying young person who didn’t go to university, we want to hear from you! We offer a range of flexible, meaningful roles (some remote and some in-person) where you can gain skills, build confidence, and help create real change.

Our current opportunities include:

Regional Teams:

• Team Lead
• Team Member

Central Teams:

• Events Officer
• Partnerships Officer (remote)
• Social Media Publicity Officer (remote)
• Social Media Digital Education Officer (remote)
• T-shirts and Logistics Officer

You can find full role descriptions and more information in our recruitment pack.

Who are SolidariTee?

SolidariTee is an entirely volunteer-run movement led by students and self-identifying young people who share a commitment to standing in solidarity with displaced people.

We support refugees and asylum seekers through advocacy, awareness-raising, and fundraising to provide grants to NGOs in Greece delivering vital legal aid and psychological support. We believe in the power of grassroots action - and in the ability of young people to drive real, systemic change.

Who are we looking for?

• Our applications are primarily designed for current students and self-identifying young people, but we warmly welcome recent graduates to apply too.
• You don’t need any prior experience to volunteer with SolidariTee - just passion, commitment, and a willingness to learn. Our goal is to empower individuals to develop the skills, confidence, and knowledge to make a tangible difference.

Volunteering with SolidariTee is a chance to:

• Build leadership, advocacy, teamwork, and event organisation skills.
• Join an international community which supports and upholds the rights of all those forced to flee their homes globally.

Our commitment to inclusivity

• We don’t want anyone to feel excluded from supporting a cause they care about, which is why we offer a range of roles with different levels of commitment - more details can be found in the role descriptions.
• We are dedicated to building an inclusive and accessible volunteering community. If you require any adjustments or accommodations during (or beyond) the recruitment process, please don’t hesitate to contact us - there is also a space to disclose this in the application form.
• We especially encourage applications from individuals with lived experience of displacement.

Main purpose of job: To host our Thursday evening online community support group as part of Mast Cell Actions community support services.

Key tasks include:

· Host virtual events including a variety of different sessions and community support spaces with professionalism and enthusiasm.

· Introduce speakers, moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.

· Manage technical aspects of virtual events, to ensure smooth execution.

· Take the register and send post event emails using our bespoke event platform

· Raise safeguarding concerns using internal processes and procedures

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· The main purpose of this role is to facilitate and host our Thursday evening Community Support Session from 7-8:30pm

· Host virtual events in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.

· Reassure and validate participants' experiences whilst encouraging story-sharing.

· Manage the technical aspects of virtual events proficiently.

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.

Experience/skills required:

· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.

· Must have personal experience of MCAS either themselves or of supporting someone with MCAS

· Excellent verbal communication skills, with the ability to engage with diverse audiences and adapt your hosting style to different event formats and audiences.

· Patience, empathy and compassion. Openness to support people from all backgrounds.

· Proficiency in virtual event platforms particularly Zoom, with the ability to troubleshoot technical issues quickly and effectively.

· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.

Are you looking for a volunteering role that supports the impact of the whole third sector? Infrastructure charity DataKind UK is looking for new members to join our Board of Trustees, including a Chair and Treasurer.

DataKind UK is a small charity with a vision for a strong, thriving third sector that embraces data use to become more impactful. We connect third sector organisations with data professionals to improve their decision making, problem solving, and working practices, by applying data science approaches to sector-wide challenges.

We’re looking for enthusiastic and supportive individuals to fuel our mission and direction by providing oversight of our operations, supporting with major decision-making, and advocating for our work and cause.

Being a trustee is a great way to give your time to a cause you care about, broaden your network, and develop your strategy and governance skills and knowledge. We particularly welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities, as we would like to increase the representation of these groups in our community.

How to apply

To apply, please read our candidate pack for more detail and send a 1-2 page cover letter outlining what you would bring to the role based on the skills outlined in the candidate pack, especially highlighting if you are interested in the Chair or Treasurer role, along with your CV, by Monday 2 June.

Initial screening calls will take place during the week commencing Monday 9 June.

Interviews will take place on the 17, 18, and 19 June 2025, with the aim of new members being recruited and onboarded for the following board meeting in August.

Volunteer Befriender

Octavia works with people affected by unemployment, ill health, social isolation or low income to connect them with opportunities for positive personal change. Our vision is to build stronger, happier and healthier communities in central and west London to help create an enriched life where we live. Please help us to do this by volunteering to befriend a member of the local community, who is isolated and vulnerable, in Westminster or Kensington and Chelsea.

Reasons to volunteer

Would you like to assist an isolated person in your local area? Would you like to provide them with the emotional support, social skills and confidence that will help them to feel happier in their everyday life?

 You will know that you have helped someone to move on in their life and take part in society
 Full induction, ongoing training and support. This includes training on: communication, empathy, health and safety, confidentiality and safeguarding
 Opportunity to enhance your CV and to learn new skills
 We are able to provide references to employers and/or further education establishments
 Travel costs and out of pocket expenses reimbursed on the provision of receipts*

What would I be doing?

 Meeting once a week with the person you have been matched with, in their own home or an agreed public place, at a mutually agreed time
 Encourage communication on a shared interest or topic
 Arrange activities and listen to your Befriendee with empathy and encouragement
 On occasion you may be asked by your befriendee to accompany/escort them outside on a one to one basis or do some shopping in circumstances where they are unable to

What skills are we looking for?

 Good communication skills
 Understanding of empathy and the needs of people with isolation issues
 Understanding of confidentiality
 Able to use own initiative and work unsupervised, reliable and trustworthy
 We ask that you volunteer for 1 hour per week, for a minimum of 6 months

Sounds great! How do I sign up?

When you aplply, we ask for 2 references but these do not need to be from employers. For instance, they can be character references from college tutors or support workers who know you well. We also carry out Enhanced Disclosure checks on all volunteers, but this would only happen if we both agree that Befriending is the right fit for you.

We are committed to equality and diversity and welcome applications from all sections of the community. Please contact us should you prefer to apply over the phone or via hard copy, for accessibility reasons. If you require any adjustments due to a disability (including: physical, psychological or neurological disease or disorders) in order to get the most out of your time volunteering with us, please do let us know so that we can ideally facilitate this.

Child abuse has no place in childhood. The power to prevent it lies in communities across the UK.

Taking place on Friday 6th June , Childhood Day is the NSPCC’s national flagship day of fundraising and action that brings communities together and gives everyone a way to help keep children safe. Are you with us?

Childhood Day collections will be taking place across the UK from May – June. We have a number of collections across London that we need volunteers for.

We have collections at : 

Victoria station :  5th June

Trafalgar Square : Fri 7th June

Sloane Square : Fri 7th June

Bromley High Street : Fri 7th June

Kings Cross : Tues 4th June

Liverpool Street : Tues 4th June

Will you play your part in keeping children safe by volunteering now? Sign up to your local CHD collection.

Take to the streets with us across the UK this May and June and help us collect donations for the NSPCC.

 Joining us on the streets will be great fun, you will get to meet lots of new people and will be supported from the moment you sign up. Join us in three simple steps:

1.Sign up online

2  Enter your postcode and pick a time and venue that suits you

3 .Take to the streets!

Together, we can protect children and prevent abuse.

Period Reality

We fight for gender equity through system-level change by educating about and advocating for living in sync with your cycle.

Period Reality aims to address period related issues and stories by sharing the real life stories from girls and women globally. Although half the population experiences a menstrual cycle, the stark contrast in the different realities of girls and women is very real and through storytelling we aim to educate and provide relatable content.

Through sharing stories from girls and women focused on their common humanities. Even though our realities might be very different depending on many factors (physical, geographical, socio-economical, mental etc.) we all share a lot of the same questions, worries, dreams, anxieties, ambitious etc. Making these stories relatable and accessible will educate and inspire and create a movement of girls and women being able to first and foremost understand their own cycle, in order to be kind to themselves.

Fundraising Team

Volunteer Role Description (remote, unpaid)

Are you someone who is passionate about fundraising, grant applications and wants to help promote Women's health and gender equity?

We are seeking a new member for our Fundraising Team, exploring all funding avenues, from governments and grants to individual giving and platforms.

This is a hybrid role combining coordination and writing, offering ownership of the full process, from mapping out a market landscape to writing the proposals, dealing with third parties and supporting with related content like donor decks and marketing copy. You will be gaining a lot of hands-on experience across the fundraising journey.

Commitment: 8 hours/week.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

ELSP shop volunteers
Flexible timings, 4-hour time slots

We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.

Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop.  You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.

What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.

You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop.  You will build their confidence and encourage them to take on new challenges.

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.

By volunteering at our shop you will also:

• Use and develop your skills
• Learn something new!
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.