Community volunteers volunteer roles in sydenham, greater london

We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, Outlook

Desirable

ü  Educated to GCSE level with English and Maths

Role and Responsibilities

· Have experience of fundraising would be ideal.

· Working with the Business Development Officer/Manager

· Must have strong verbal and written communications skills.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

Brent Foodbank are seeking to recruit two trustees - one to act as our Fundraising Lead, with the other supporting the work of the Board of Trustees more generally to support the food bank to meet its core purpose.

What will you be doing?

General Trustee Key responsibilities:

• As board members, we work to set a long-term strategy for Brent Foodbank, defining clear objectives and milestones to be monitored and refined.
• Managing Brent Foodbank’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
• Ensure appropriate financial plans are in place for future budget allocations as well as ensuring that the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• Adhering to best practice for governance of the Foodbank’s assets and staff.
• Ensure the Foodbank has appropriate procedures in place to comply with current legislation and best practice, including - employment, health and safety, safeguarding, equal opportunities and GDPR/data protection compliance.
• Ensure the Foodbank treats all its Clients with dignity and respect taking account of the diversity of our Clients.
• Acting with reasonable care and skill.
• Seeking to promote Brent Foodbank in the community. Acting as an ambassador for Brent Foodbank, promoting Brent Foodbank widely, for instance, on social media to our stakeholders, including: our Clients, Volunteers and potential funders/donors.

Note that if a Trustee becomes involved in making a Gift Aid claim for the Foodbank, a fit and proper person referral would be required.

Fundraising Lead Trustee Key responsibilities (in addition to the above):

• To work alongside the Treasurer and the rest of the Board to plan what level of funds are required to be generated to ensure the effective running of the charity.
• To work alongside the Trustee Board to ensure that any grants are sought and written with the purpose of meeting the charity's vision and objectives.
• To pilot the organisation of a fundraising sub-committee and lead on local fund-raising opportunities to support the running of the charity, including incorporating national Trussell fundraising campaigns/events throughout the year.
• To oversee, with operational management support, the writing of high-quality grant applications that align with the charity's vision and objectives.
• Regularly communicate with the rest of the Trustee Board via Trustee meetings or any other communication of any relevant information and/or developments regarding fundraising or grant applications.

What are we looking for?

The role involves acting as a charity trustee to set the strategic direction for the food bank.  Providing good governance, ensuring that the food bank meets its objectives and fulfils its charitable purpose.  Ensuring the food bank operates within its budget and in compliance with its charity, legal and operational goals.

Trustees are required to comply with the food bank’s governing documents, charity law and other relevant laws. They must act in the food bank’s best interests, including deciding what will best enable the charity to carry out its purpose, as well as making informed decisions to support food bank staff in achieving the vision/objectives of the food bank and ensuring there is a good relationship between the Trustee Board, food bank staff, and our stakeholders including: volunteers, our clients, funders, donors and the community in Brent.

Brent Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. We are looking for people who want to help their local community and work towards the eradication of food poverty whilst supporting the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:

• A commitment to the work of Brent Foodbank.
• A knowledge and passion for your local community.
• Passion for our vision and goals.
• Excellent communication and collaboration skills.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Independent judgement and ability to think strategically.
• Able to work effectively as part of a trustee team, contributing and considering others’ views.
• Able to commit the time and effort required.
• Bring relevant capabilities that help the board perform its role effectively and achieve the food bank's vision.
• Understanding and commitment to principles of equality, equity, diversity and inclusion.

The food bank would particularly welcome applications from those with experience in one (or more) of the following areas: 

• Serving on a board of trustees or committee
• Strategy development
• Working or volunteering in a fundraising role
• Designing or organising events
• Grant writing

What difference will you make?

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Brent Foodbank.

Mifadelo Global Foundation was established as a non- governmental organization and voluntary Agency. We  are one of the most trusted and effective charitable foundations, working hard for religious unity, peace and harmony. And  we improve the lives of those that were affected by religious and ethnic disputes.(e.g the refugees and the war victims)

We are recruiting to fill the positions below:

Job Title: Trainee Religious Workers. Religious workers, ministers of religion and volunteers or charity workers

Location: United Kingdom and Africa

Job Detail

• Train as a religious worker to work at any of our ministries.
•  or work with us as a religious worker, minister of religion, and volunteers or charity workers.

Application Closing Date
30th of June, 2025.

Thanks

Ferdinand Opara.

Religious coordinator.

For:Mifadelo global

92 Lower Road Belvedere

London United Kingdom

London 

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

What can you expect to be doing?

• Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Sussex RH15, RH16, RH17, BN6, BN45.
• Providing the treasurer with information on funds raised from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.

We’re looking for someone with

• Good organisational skills
• Strong interpersonal skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Knowledge of your local community

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

About you:
Are you passionate about supporting young people and families? Do you have a desire to see people flourish and empower change in your community? Have you experienced the care of a friend in difficulties or overcome some hardships and want to give back? If so, being a Family Friend could be the next adventure you embark on this year.

Volunteering activities and commitment:
Our Family Friend volunteers work directly with families by coming alongside parents and children when they need it most, making sure they feel less isolated. This can involve sharing a hot drink to hear about their day; helping a single dad or mum to get out of their home to a local park; or doing an activity with their children that would brighten up their day.

Every family support is unique to you and the family to help them achieve their goals, and always with your agreement. Practically speaking, being a Family Friend is a flexible role that can be fitted in with your other commitments and doesn't have to take up much of your time. 

You will be trained and supported by a local Engagement and Support Coordinator and Family Support Manager who will support you throughout your volunteer recruitment journey and whilst you are volunteering.

Our vision:
Safe Families believes that no one should feel alone. We work with local councils to come alongside isolated and overwhelmed families to create relationship and connection because everyone deserves to belong.

As a Christian Charity, we also believe in the power of the Church community. Does your church have a passion to support, love and welcome newcomers? If so, you can help to be a bridge between your church community and the people you volunteer with. We know this is especially needed at a time when loneliness is an endemic in the UK. 27%
of adults report feeling lonely ‘always, often, or sometimes’, and this can be as impacting on a person’s life as smoking 15 cigarettes a day.  Loneliness steals joy, destroys self-confidence, and limits potential. The cure is community and a sense of belonging. Being a Family Friend is a great way to showcase care and compassion to others.

We look forward to welcoming you as our new Family Friend and celebrating and honouring the milestones in your journey.
 

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Public Programme Volunteers are a big part of making sure our diverse range of events go off without a hitch. They’re creative, enthusiastic, and great with people. They’re also keen to get stuck in and learn more about how public programmes in the heritage sector are put together and delivered.

The museum offers a range of public programming throughout the year but particularly in the summer (Wednesday to Sunday), and during Holiday periods (Monday to Sunday): February Half Term, Easter Holidays, May Half Term and October Half Term. We are looking for volunteers who are available during these periods to support with a range of activities.

How you will help

• Providing a friendly greeting for all visitors.
• Supporting the set up and take down of workshops, activities, and events
• Facilitating activities such as: Tower building in the Splash Zone, Bubble discos, crafts, Water Filtration Experiments, and more!
• Supporting visitors way-finding and access through the museum
• Working collaboratively with the wider LMWS volunteer team

Time Commitment

Volunteers can book a full day, or a half-day shift. Shifts are flexible and you can choose the number of days you work. As stated above, we particularly needs support during our Holiday periods. Full training will be provided.

London Museum of Water and Steam

The London Museum of Water and Steam tells the story of London’s water supply, the site, its people and the amazing pumping engines that helped to make London the city it is today.

Today the museum is at the heart of the community, working in partnership with community groups and welcoming many residents.

Are you someone who loves social media? Are you passionate about being a global citizen?

Are you looking for a volunteering role that really makes a difference? Well, how about joining a global organisation that is helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!

We’re looking for a Social Media Volunteer to join us for a 3-month period, supporting our marketing team with social media content.

Role: Social Media Volunteer

Reports to: Emma Bardsley, Marketing & Relationships Manager

Contract type: 3 months

Hours: 5 hours per week/ 1 hour per day

Location: Remote

About The Hunger Project

We’re a global charity committed to the sustainable end of world hunger by 2030, in line with the United Nations’ Sustainable Development Goals. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range ofobjectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, promoting entrepreneurism and employability, climate-resilient farming, and maternal health.

In 2024, The Hunger Project’s work reached nearly 13 million people in Africa, South Asia, and Latin America. There are currently 1.3 million people living in 85 self-reliant epicentre communities in Africa, thanks to our work. Our team is a mighty force of changemakers living around the world, including in our partner countries, the USA, Australia, New Zealand, Canada, and across Europe.

So, if you’re ready to be part of something bold.... read on!

The role:

You’ll be engaging with our audience on various platforms to promote the work of The Hunger Project.

This role is for you if...

• You’re passionate about social justice and having a positive impact on our world.

• You're naturally gifted at generating engaging content across a variety of platforms and are fanatical about the power of social media to drive social change.

You will be:

• Creating exciting content for our Instagram, Facebook, and LinkedIn pages.

• Connecting with followers, answering questions, and tailoring content to the audience.

• Reviewing engagement figures and growing our online platforms.

Required skills and attributes:

• Experience with social platforms – personal or for business.

• Ability to understand and follow The Hunger Project’s brand and social media guidelines.

• Experience in working to a deadline.

• Ability to work independently and collaboratively in a remote setting

• Top-notch spoken and written communication skills; you have a keen eye for detail and detest spelling mistakes.

• Previous experience using Canva and scheduling posts in a platform like Later

This role can offer you:

• Great addition to your CV, portfolio, and LinkedIn.

• A chance to use your own creative skills and ideas while gaining social media experience.

• Broader insight into how a global charity operates and communicates with its audience.

• Opportunity to contribute to real-world change and make a difference.

Application deadline: Friday, 30th May. We would like a successful candidate to start asap for a 3-month period from June.

We look forward to hearing from you.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

The ESOL (English for Speakers of Other Languages) Service

Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.

We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English.  We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.

We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.

What will you be doing?

• Conversational English with a small group
• Find out from your students what areas they want to cover and what skills they want to develop
• Encourage a positive atmosphere where students feel they can make mistakes
• The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals. 
• Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
• Give students encouragement and constructive feedback
• To liaise with the manager of Family Services and communicate any issues that arise with the class 

How does this role make a difference?

This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.

Who will you be helping?

Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.

What are we looking for?

• Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
• A recognised ESOL/EFL teaching qualification such as CELTA.
• Good communication and organisational skills.
•  An awareness of some of the issues that affect refugees, asylum seekers and migrants.
• A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.

Time Commitment:

The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally. 

How will you be supported?

•  You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
•  You will receive a Centre induction.
•  You will have access to e-learning modules on a range of topics.
• You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
• You will be invited to social and other events

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role: What will you do?

● Complete an induction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.

● Read papers for board meetings and attend six board meetings per year.

● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.

● Ensure that decisions and actions taken at board meetings are carried out.

● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.

● Monitor attendance and commitment of all trustees.

● Provide or arrange training or support for trustees if needed.

● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.

● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.

● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.

● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.

● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.

● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.

● Work together with all trustees to ensure that the board can:

♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.

♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.

♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.

♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.

♦ Review their own work and how effectively they operate, including action for improvement.

♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.

What’s in it for you?

● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.

● Meet people and build relationships with trustees, staff, and other volunteers.

● Build on your governance, leadership, and strategy skills.

● Increase your employability.

And they will reimburse expenses too.

What do you need to have?

You’ll need to:

● Understand the type of work undertaken by a local Citizens Advice.

● Understand and accept the responsibilities and liabilities as trustees.

● Be non-judgmental and respect views, values, and cultures that are different from your own.

● Have a good basis of leadership skills.

● Be able to facilitate and lead meetings.

● Have good interpersonal skills.

● Have good listening, verbal, and written communication skills.

● Be able to exercise good independent judgment.

● Have good numeracy skills to understand accounts with the support of the Treasurer.

● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.

● Be willing to undertake training in your role.

How much time do you need to give?

You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.

Valuing inclusion

Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities