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Look Ahead Care Support and Housing, Westminster (On-site)
Up to £35173 per annum
Posted 2 weeks ago
Closing in 4 days
The Methodist Church, Remote
£55,000 per annum rising to £57,531 per annum
Posted 1 week ago
Hestia Housing and Support, City of London (On-site)
Between 44375.39 and 44375.69 GBP per year
Posted 3 days ago
Closing in 5 days
United Way UK, Remote
£42000 - £45000 per annum
Posted 1 week ago Apply Now
Closing in 4 days
Breast Cancer Now, London (Hybrid)
£31,500 to £34,500 per annum
Posted 3 days ago
Stella Maris, Pimlico (Hybrid)
£54,000 per year
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
Posted 1 week ago Apply Now
Arthritis UK, Barbican (Hybrid)
£15,503 per annum pro-rata (London) plus benefits
Posted 1 week ago
Harris Hill Charity Recruitment Specialists, London (On-site)
£34k per year
Posted 2 weeks ago Apply Now
Closing in 4 days
Whale and Dolphin Conservation, Remote
£35,000 - £38,000 per year
Posted 3 weeks ago Apply Now
Closing in 7 days
Women for Refugee Women, London (Hybrid)
£31,450 - £36,450 per year
We’re looking for an Office Manager (maternity cover) to join our small and friendly team at Women for Refugee Women.
Posted 3 days ago Apply Now
Closing in 6 days
Fight for Sight, E1, London (Hybrid)
£25,207 per year
Posted 1 week ago
Dementia Concern, London (Hybrid)
£45,000 per year
Head of Fundraising
Posted 6 days ago
Rethink Mental Illness, Lambeth (On-site)
£30,880 per year (£33,880 including London Allowance)
Posted 6 days ago
Page 27 of 42
The Angel, Greater London (Hybrid) 12.59 miles
£28,700 per year + benefits
Full-time
Permanent
Job description

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?

At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.

What does this role do?

As a Senior Supporter Stewardship Agent, you will:

  • oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
  • have meaningful conversations with our supporters and solve any complex queries that arise,
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently,
  • train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 03 November 2025
Closing date: 06 November 2025 at 23:30
Tags: Customer Service

The client requests no contact from agencies or media sales.