Community works jobs in sutton
Summary
This is a part time role for 3 days a week running on a 3 year fixed term contract until July 2028
In February 2025, the Church of England's legislative body, General Synod, voted on a motion brought by the Lead Bishop for Safeguarding on future structures for safeguarding in the Church of England.
This work was the culmination of a response by the Church of England to two reports published in 2024 about safeguarding structures and operations. The General Synod motion, as amended, sets the direction of travel for safeguarding structures and operations in the future.
The lead safeguarding bishop and her team are in the process of constituting a Programme Board, which will oversee two Project Boards delivering major workstreams:
- Scrutiny of Church Safeguarding
- Operational Delivery of Church Safeguarding
The day-to-day operation of delivering the work that General Synod has commissioned is the responsibility of the Safeguarding Structures Team. This team will deliver work to develop a scrutiny body which will scrutinise the Church of England's safeguarding activities, through the Project Board delivering Scrutiny of Church Safeguarding.
The Survivor Participation Officer will play a crucial role in supporting the work of the Safeguarding Structures Team, taking responsibility for enabling and supporting victims and survivors to participate in the work of the Safeguarding Structures programme.
The Safeguarding Structures programme includes:
- Setting up an external scrutiny body, which is likely to be on a statutory basis in order to give it "teeth" and so would require legislation
- Transfer of most functions currently delivered by the National Safeguarding Team (NST) - except policy development - to an external employer, eventually and after all development, consultation and legislative processes complete
- Further work to determine the legal and practical requirements necessary to implement model 4 which would involve the transfer of safeguarding teams in dioceses and cathedrals to the same external employer as the NST.
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Alumni Engagement Events Officer
£45,700 to £55,240 per annum
White City / Hybrid
About the role:
Join Imperial College London as an Alumni Engagement Events Officer and help shape the future of alumni engagement at a world-leading university. You’ll lead a dynamic global events programme that connects over 260,000 alumni, including scientists, engineers, medics and business leaders, through impactful experiences that strengthen Imperial’s global community.
Based in the Advancement Division, you’ll work with senior leaders and stakeholders to deliver events that support Imperial’s bold Science for Humanity strategy and a major decade-long fundraising and engagement campaign.
What you would be doing:
As Alumni Events Officer, you’ll lead a diverse and high-profile events programme, from presidential receptions and international gatherings to career-focused networking and partner-led initiatives. You’ll plan strategically, collaborate creatively, and deliver with excellence at the heart.
Managing resources and guiding an Events Coordinator, you’ll oversee every stage of the event lifecycle, ensuring alignment with Imperial’s engagement and fundraising goals. From shaping content to working with senior stakeholders and volunteers, your role will be central to our global alumni experience.
What we are looking for:
We’re looking for an experienced events professional to lead a diverse programme of high-profile alumni events. You will:
- Oversee the planning and delivery of on-campus, off-campus, and online events.
- Build strong relationships with stakeholders, including senior leaders and alumni.
- Manage and support the Alumni Engagement and Events Coordinator.
- Ensure consistent branding and coordination across teams and departments.
- Report on event performance and drive improvements based on feedback.
What we can offer you:
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further Information
If you require any further details on the role please click on the Apply Link.
Closing date: 13 July
Expected interview date: 24 July
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Reads is the UK-based charity of the global non-profit World Literacy Foundation, which works to eradicate illiteracy and promote equitable access to education. UK Reads specifically targets underserved children and communities across the UK, ensuring that every child has access to the literacy support they need to thrive academically and personally.
Our work focuses on closing the literacy gap for children from disadvantaged backgrounds. We partner with schools, libraries, and local organisations to deliver high-impact literacy programmes, distribute free books, and foster a love of reading.
We believe that literacy is the foundation of lifelong opportunity, and we are committed to ensuring no child is left behind because of where they were born or their personal circumstances.
UK Reads is seeking dynamic, passionate, and engaging Literacy Workshop Facilitators to join our team. As a Literacy Facilitator, you will be responsible for delivering inspiring and interactive literacy workshops to children and young people in schools and community settings across London, with a particular focus on East London.
Our workshops are designed to support key literacy skills including reading comprehension, vocabulary building, performance, creative thinking, imagination, communication, and - above all -the joy of reading. Sessions are child-centred, adaptable, and responsive to the needs of different schools and learners. Activities include interactive storytelling, games, drama-based literacy, and imaginative writing tasks that spark curiosity and build confidence.
Facilitators will also help deliver our whole-class or group Pen Pal Project—a volunteer-driven initiative that engages pupils in the power of letter writing. This project amplifies young voices, nurtures connection through communication, and encourages writing for authentic purposes. It is designed to help children fall in love with writing while developing empathy and self-expression and connecting them to peers in other countries.
This is a flexible freelance position with workshop opportunities varying monthly. Facilitators must reside in London and be available to travel across the city. A willingness to travel outside of London for special sessions or events is an advantage.
This role is ideal for someone who is highly organised, energetic, confident, and able to independently lead engaging, creative, and inclusive sessions. The successful candidate will bring a strong literacy background, a passion for working with children, and the ability to adapt in diverse and dynamic environments.
Key Responsibilities:
- Deliver literacy workshops and writing sessions independently or as part of a small team to children and young people in schools, fostering a safe, collaborative, and productive learning environment.
- Utilise your expertise to lead workshops, ensuring that participants get the most out of the experience and actively engage in literacy activities.
- Support in the creation of student-centred workshops that cater to the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the community.
- Offer encouragement and motivation to participants to enhance their literacy skills and confidence.
- Support the Delivery Lead to ensure the smooth running of workshop days, including setting up activities and managing logistics.
- Ensure that workshop activities are safely and effectively implemented in an organised and professional manner.
- Participate in the evaluation of workshop and sessions delivery, gathering feedback from schools and students, and providing input for ongoing development and improvement.
- Attend virtual check-ins and trainings with the Delivery Lead or Programme Manager.
Additional Responsibilities:
- Support the Delivery Lead in developing and delivering targeted literacy workshops tailored to students' reading levels, interests, and compensation needs.
- Co-deliver Pen Pal Project writing workshops, engaging whole classes and supporting volunteers in the delivery of inclusive, creative writing sessions for children aged 5–16. Encourage writing enjoyment, fluency, and confidence in every session.
- Adapt workshop content to suit varying literacy levels and ensure accessibility and engagement for all participants.
Qualifications and Experience:
- Demonstrated experience delivering educational or creative workshops to children and young people - particularly those focused on literacy, storytelling, drama, or performance.
- Strong literacy background and fluent command of English (written and spoken).
- Experience working with children with Special Educational Needs and Disabilities (SENDs).
- Knowledge of safeguarding practices and procedures.
- Current Enhanced DBS certificate (or willingness to obtain one).
Essential Skills:
- Ability to create inclusive, engaging, and age-appropriate content.
- Confident and enthusiastic presentation and facilitation skills.
- Strong interpersonal and communication skills.
- Able to work independently with minimal supervision.
- Highly organised and reliable with a professional approach.
- High energy, adaptable, and proactive in managing sessions.
Desirable Skills:
- Experience with creative arts, storytelling, or drama as educational tools.
- Knowledge of trauma-informed or inclusive teaching practices.
- Experience working in diverse community settings or with EAL (English as an Additional Language) learners.
- Familiarity with digital tools and platforms for interactive learning.
- Experience working with parents and caregivers
If you are passionate about literacy education and making a positive impact in the lives of children and young people, we encourage you to apply for this exciting opportunity.
The client requests no contact from agencies or media sales.
We are looking for a newly qualified solicitor or someone in the process of qualifying as a solicitor to join our Public Law team. This is a full-time role for a fixed term period of 12 months. You will be assisting one of the partners based in the Bristol office. You do not have to be based in Bristol and can be based in our London office but should be willing to travel to the Bristol office.
The role will be to assist in immigration, nationality, asylum- founded public law challenges. These include:
- appeal and review proceedings in the Special Immigration Appeals Commission (SIAC) including an ongoing §40 BNA deprivation appeal.
- judicial review claims: unlawful immigration detention which requires understanding of deportation under the Immigration Act 1971 and UK Borders Act 2007 including of those with EUSS leave; trafficking public order disqualification claims; other immigration-related judicial reviews requiring understanding/knowledge of the workings of the Refugee Convention; ECHR; ECAT; legislation: BNA 1948 and 1981; Immigration Acts 1971, 2014 and 2016; NIAA 2002; UKBA 2007; NABA 2002; IMA 2023; immigration rules and guidance, including the test for further submissions under paragraph 353
- compensation claims: false imprisonment claims in the County Court which requires knowledge of immigration enforcement law and practice under legislation, Government policy and common law; historic discrimination claims arising from dated discriminatory nationality laws; and Windrush claims.
Applicants must have an understanding of the judicial review process under Part 54 CPR, including in the Upper Tribunal; familiarity with wider CPR and practice directions for the County Court or KBD claims; and SIAC rules.
Applicants that will be considered include NQ solicitors or those who have undertaken SQE exams and are in the process of qualifying as a solicitor in the next few months. Applicants should be accredited under IAAS at Level 2; or OISC level 3; or have worked in immigration practice, all with case-responsibility experience as this role will require you to run cases, albeit with supervision; and assist with ease on larger cases.
We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation. We particularly welcome applicants from a minoritized background to apply for this role.
Details of the person specification can be found within the application form below, and the job description can be found here. DPGs aims and values can be found here.
Please quote the job reference 2025/10/BRSOL PL in the subject line of your email.
Closing date: 10.00am Friday 18th July 2025
Applications received after this time cannot be considered.
Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 28th July 2025
Please note that if you have not heard back from us by the week of the 10th of August, that your have not been selected to interview for the role. We thank you in advance for your application and would ask you to reapply in future if not successful this time.
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.




The client requests no contact from agencies or media sales.
At the Medical Research Foundation, we believe in the life-changing power of research. We are an independent charitable foundation that funds high-quality medical research, with a strong focus on underfunded and emerging areas of health. As we launch an ambitious new strategy to 2029, we’re looking for a passionate and experienced Research Manager to join our dynamic team and help shape the future of medical research.
You will play a key role in planning and delivering bespoke research funding competitions, managing a portfolio of research grants, and contributing to the development of new funding initiatives. You will ensure that only the highest quality science and most promising researchers receive our support, and you’ll play a part in supporting our community of grant holders throughout the life of their awards.
You’ll also support the development and delivery of scientific events and workshops; help identify new funding priorities and work closely with external stakeholders.
We would like to hear from you if you can demonstrate:
- Experience of working in a life sciences research/funding environment (e.g. charity, university, public sector).
- Experience of funding competitions, peer review, or grant management
- Clear communication in writing and verbally with colleagues, scientists and other stakeholders
- Good research and analytical skills, with excellent attention to detail
- Strong planning, organising and time-management skills with the flexibility to respond to team priorities and unexpected changes
- A high level of IT skills, specifically excellent MS Word, and good MS Excel
- Educated in biomedical sciences to degree level or equivalent experience
Our vision is a world where medical research improves health for everyone.
There are still many health conditions which impose a heavy burden on millions of people, in the UK and around the world. History has shown us, time and again, that the best way to achieve better human health is through medical research. We know that by investing now, we will see life-saving advances in the future and improvements in health for everyone.
We will offer a salary of between £45,000 and £49,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee, but we are happy to consider a part-time contract (min 0.8 FTE).
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder. This will be on a pro-rata basis for part time staff.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
Closing Date: 9 July 2025
Interview Dates: 21 & 22 July 2025
The client requests no contact from agencies or media sales.
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond.
Southwark Law Centre
Job Description
Job Title: Operations Manager
Reports to: Executive Director
Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)
Hours: Full-Time – 35 hours per week
Main Objectives
· To oversee the smooth running of the Law Centre
· To ensure we have the right systems in place to support staff to work efficiently.
· To identify opportunities to use tech to support our mission.
· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.
Key Responsibilities
1. IT Coordination
- Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
- Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
- Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
- Identify and implement opportunities for digital transformation and improved operational efficiency.
- Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
- Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
- Providing basic training to staff on systems and tools
- Maintain the asset register.
- Maintain the organisation’s IT plan and update it annually
2. Systems
· Lead on our paperless working processes
· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.
· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.
· Negotiate and manage our contracts with printing providers
· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.
· Manage the organisation’s telephony.
3. Data and Reporting
- Maintain a clear overview of the data collected by the organisation.
- Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
- Develop new reports to feed into our billing and accountancy as well as various audits.
- Review and analyse the organisation’s data to understand trends and to assist with service development.
- Play an integral role in using data to communicate the impact of the organisation.
4. Data Protection
· Overall responsibility for the data protection obligations of the organisation.
· Keeping abreast of changes and updates to Data Protection legislation.
· Delivering regular training to staff on Data Protection.
5. Finance and Billing
· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.
· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.
· Support casework staff with training and technical solutions to allow them to bill files efficiently.
· When needed, to work with the finance manager and practice manager to coordinate regular payment runs.
· Attendance at regular meetings of the Finance Sub-Committee.
6. Support to Executive Director
- Member of the senior management team, contributing to strategic planning and organisational development.
- Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
- Coordinate and chair regular meetings of the IT Working Group
- Report regularly to the Trustees on operational issues
7. Regulatory Compliance
- Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
- Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.
8. Professional Development
- To attend regular support and supervision and appraisal meetings.
- To keep up-to-date and to meet identified learning and development needs as appropriate.
9. Teamwork and Service Development
- To attend and contribute to staff meetings
- To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
- To network and liaise with external agencies as agreed.
10. General
- To uphold and promote the Aims and Principles of the Law Centre
- To be available to work outside normal office hours on occasion as required and notified in advance.
- To undertake any other duties that are compatible with the functions of the post.
Person Specification
Essential
- Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
- A minimum of two years experience in a similar role, or relevant transferrable skills.
- Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
- Excellent verbal and written communication skills
- Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
- Confident, self reliant, capable of taking the initiative and working autonomously.
- Good attention to detail.
- Exceptional problem-solving skills.
Desirable
- Experience managing and developing case management systems or similar software.
- Demonstrated ability to manage budgets and supplier relationships effectively.
- Experience in supporting legal or advice services organisations.
- Knowledge of the operational challenges facing community-based organisations.
Please visit our website to download an application pack
Closing date for applications: 28 July 2025 at 9am
Interviews will take place on: 6 August 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?
If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
Please only apply to this vacancy if you are based within 10 miles of Dartford.
Position: Wildlife Fundraiser Dartford
Ref: JUN20252429
Location: Dartford
Salary: £25,847.00 - £27,549.00 per annum
Contract: Permanent
Closing Date: Sun, 13th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This is not your average 9-5.
Each day you’ll:
- Use your company van (with fuel and parking covered) to travel to venues in your area.
- Set up an eye-catching, informative fundraising stand.
- Engage members of the public in meaningful conversations about conservation.
- Inspire them to become RSPB members through regular direct debit support.
You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.
We’ll Set You Up for Success
- Full training provided - no wildlife knowledge needed!
- Salary-based role (not commission-based) with set income stability.
- Company van included for business use, with all expenses covered.
- Flexible contracts - 3 to 5 days per week.
- Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
- A passion for conservation (no prior knowledge required);
- Resilience
- Ability to work to targets;
- A driver's licence valid for use in the UK;
- Happy to work 3 out of 4 weekends;
- Happy to travel (on average) an hour away from home each day;
- Willingness to work outdoors and independently;
- Fundraising/Sales and Customer Service experience (desirable).
Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.
If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.
Additional information
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.
An exciting opportunity has arisen within our Children and Young People’s Service. The team enables and empowers children, young people and families to thrive, by providing a variety of vibrant and impactful services, activities and events.
This role would suit someone who enjoys and is skilled at supporting families to overcome barriers they face as a result of having a disabled child, including providing one to one support, practical assistance, and group workshops. Candidates should have experience of working with children, young people and families in a support role.
Key responsibilities
· Ensure parent carers have someone to work alongside them to help to overcome barriers they are facing as a family as a result of their child/’s sensory impairment.
· Provide practical assistance (such as letter writing and attending meetings with a parent carer) where this is needed. This will include assisting with the Education & Health Care Plan (EHCP) to ensure it accurately reflects their needs.
· To assess and identify when the needs of the children and their families are not being met and work with parents, other professionals, and organisations as appropriate to address the issues with the aim of ensuring that the children have the opportunities and environments that will enable them to reach their potential and achieve their aspirations.
· Reduce loneliness and social isolation for parent carers by both connecting them with wider parent carer support services, and by organising and facilitating opportunities for them to come together, such as through drop-in events at community café’s and parent led support groups.
· Empower and enable parent carers to have the knowledge, skills, confidence, and support they need to advocate for their child/children through organising group training workshops and development around specific topics, creating and sharing resources that will help, and through our Power to The Parents event.
· To support children and young people through transition from children’s services into adult services, engaging with SEND services and adult services where appropriate.
· To follow all policies, including those focused on confidentiality, equality, and diversity.
· Keep accurate and up to date records of work completed and support provided.
· Create, share and store two anonymised case studies each month which demonstrate the barriers faced by families, and the impact of the service.
· To attend weekend and school holiday activities and events to meet and support the children, young people, and their families at a time that works for them.
· Ensure the family support service is needs led and inclusive for all.
· Offers first line emotional support to parents and young people as they come to terms with their vision impairment/ multi-sensory impairment as appropriate and make onward referrals where appropriate for more robust assistance, such as through our counselling service.
· To encourage parents to become involved in activities available to children & their families and to support older children to engage with the 11UP and Young Adults programme as age appropriate.
· To keep up to date with current legislation, local and national policies, research and services and to share these appropriately.
· To be proactive in safeguarding all children and adults from abuse, and report any suspected incidents of abuse, following our policies and procedures which link with the Surrey County Council Safeguarding framework.
· To undertake all mandatory training, and continuous professional development (CPD)
· To represent the charity at external forums and as appropriate, attend meetings as a representative.
· To co-operate fully as a member of the staff team and to ensure good communication at all times including attending team meetings, supervision and annual appraisal.
· To complete any other requests, with appropriate training, to support the wider team and charity goals.
Person Specification
Essential
· Significant experience of direct work with families in a support capacity
· Experience of planning and managing own workload within established guidelines
· Experience of working in partnership with outside agencies such as the Local Authority and Education.
· Ability to respond professionally and reflectively in situations where emotions may be running high.
· Ability to problem-solve and respond in a practical way to issues that arise.
· Ability to produce own routine correspondence using/ creating standard letters
· Experience in facilitating groups and workshops.
· Excellent communication skills, with a range of audiences in a range of formats.
· Advanced influencing skills.
· Ability to understand and react to the needs of vulnerable families.
· Ability to prioritise, and to work under pressure to specific timescales and targets.
· Knowledge, understanding and experience of working with safeguarding processes.
· Knowledge of the Equality Act and other relevant legislation, with the ability to acquire this knowledge pro-actively where it is not already in place.
· Excellent understanding of confidentiality and professional boundaries
· Knowledge and understanding of data sharing protocols
· Experience of working independently, and as part of a team.
· Ability and willingness to travel across the county as required to meet the needs of families (mileage paid at 0.45p per mile)
· An enthusiastic, positive and ‘can do’ attitude.
Desirable
· Experience working with children, and young people who have a vision impairment, multi sensory impairment, those who are hard of hearing or Deaf.
· British Sign Language (BSL) skills
· Instructed advocacy qualification
· Professional qualifications in related discipline
· Experience of setting up and developing services or projects
· Experience of producing case studies and impact reporting
We can offer you:
· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)
· Investment in your development
· Access to an Employee Assistance Programme
· Pension contributions 6% matched with the Pensions Trust
· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses
· Free parking
· A vibrant and friendly team!
An Enhanced Disclosure and Barring Service will be required, which we can arrange.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.

The client requests no contact from agencies or media sales.
Are you passionate about social justice? Motivated to support individuals who have been marginalised or stigmatised due to their circumstances?
Completion of LLB, GDL, or SQE1 and minimum six months’ experience in social welfare legal advice and casework in areas such as crime, housing, benefits, or debt—then this opportunity could be the perfect fit for you.
We’re seeking a committed Legal Adviser to join our dynamic social justice legal team. You'll deliver at least two legal services, both in-person and virtually, to clients engaged with alcohol and drug treatment programmes, homeless day centres, and sexual health clinics. Our work centres on providing expert advice, assistance, and representation, particularly in the areas of debt, housing (including homelessness), and welfare benefits.
Following induction and training, you'll also provide legal support via Release’s national helpline—offering guidance related to criminal law and the criminal justice system in the context of drug offences. Additionally, you’ll contribute to our innovative Harm Reduction Hub, a drop-in service supporting people with legal issues linked to substance dependency.
Beyond frontline legal work, you'll have the chance to get involved in the organisation’s vital policy and advocacy initiatives.
Looking ahead, we are launching a limited-scope immigration service in mid 2025 and recently secured legal aid contracts in Community Care and Public Law. These developments may open future opportunities for you to broaden your areas of legal practice within our team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?
If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
You can expect to be travelling to Guildford, Woking, Horsham - Please only apply if you can reach these locations within an hour from your home post code..
Position: Wildlife Fundraiser Surrey
Ref: JUL20253804
Location: Surrey
Salary: £25,847.00 - £27,549.00 per annum
Contract: Permanent
Closing Date: Tue, 29th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This is not your average 9-5.
Each day you’ll:
- Use your company van (with fuel and parking covered) to travel to venues in your area.
- Set up an eye-catching, informative fundraising stand.
- Engage members of the public in meaningful conversations about conservation.
- Inspire them to become RSPB members through regular direct debit support.
You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.
We’ll Set You Up for Success
- Full training provided - no wildlife knowledge needed!
- Salary-based role (not commission-based) with set income stability.
- Company van included for business use, with all expenses covered.
- Flexible contracts - 3 to 5 days per week.
- Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
- A passion for people and a belief in the power of conservation (we’ll teach you the rest!)
- Resilience: the ability to face rejection and keep going with positivity.
- Confidence speaking to strangers and working towards clear targets.
- A full UK driving licence.
- Availability to work 3 out of 4 weekends.
- Willingness to travel up to an hour from home.
- Comfortable working outdoors and often alone.
- Fundraising, sales, or customer service experience is a bonus - but not essential.
Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.
If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.
Additional information
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Are you passionate about supporting others to make positive changes in their lives?
Do you want to make a difference by providing interventions to people impacted by gambling?
The role
This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.
Crucially, you will ensure that psychosocial and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users.
There will be lots of opportunities to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service.
We are looking for an individual to work full time, which will include 3 days working 9-5pm and 2 days 12-8pm per week (fixed), Monday to Friday. However, due to the possible requirements of the service, occasional Saturdays (9-2pm remotely) may be required. Another day off would be agreed on during the week.
Key Responsibilities
- Providing face to face and online advice, assessments, and brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
- Providing safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies
- Maintaining collaborative working relationships with external agencies, professionals and groups to facilitate multi-agency approaches and holistic support
- Developing and maintaining relationships with local services and communities to support the identification of gambling harms and pathways into the service
- Participating in service promotion, networking activities and events to support visibility and ongoing development of the service, proactively responding to the needs identified within the region
About you
You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including cognitive behavioural tools.
You will need to live at a reasonable distance from GamCare London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events.
If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team providing exceptional support, then we would love to hear from you!
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous pension scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
- Cycle to Work Scheme
- We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people
For further details and to apply please click the apply button.
Closing date for applications: 30th July 2025.
Interviews will take place in person at GamCare’s Head Office in Farringdon, London, the week commencing 4th August 2025.
This post requires a DBS check.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
We are looking for a Service Administrator
Salary: £24,000 - £26,000 per annum
Work Location: Based at Finsbury Park
Working Hours: 35 hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
The role:
In your role as the Service Administrator, you will be working with a team of Community Keyworkers, who cover a range of designated North, East and West London boroughs. The Minerva service provides holistic one to one community support and advocacy services to women who are being supervised by the National Probation Service (NPS) and your role will be to ensure the smooth running of this essential service.
What you will bring:
The successful candidate will be a skilled administrator, who can work efficiently to tight deadlines and under pressure. They will have strong interpersonal communication skills, working with a team geographically spread across London and handling referrals from external stakeholders, allocating them accordingly.
In short, you will have:
- Experience of office management, co-ordination, and administrative skills
- A relevant qualification or comprehensive working knowledge of Microsoft Office, Outlook, Excel, and Access
- Knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System.
- Experience of maintaining case management systems, data systems and producing regular monitoring reports
- Experience of multi-tasking and prioritising, remaining calm under pressure or in stressful environments
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
The job advert will close on the 25th of July and interviews are taking place on rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we offer:
- 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
- Pension scheme
- Access to our Employee Assistance Programme
- Staff away days
In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career
Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This post provides an exciting and rewarding opportunity to help the charity build its profile among national stakeholders while delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes. The role will largely focus on working with the UK Government and local authorities to ensure that efforts to decarbonise homes are in the best interests of NEA’s client group.
You will have responsibility for the production of NEA’s responses to relevant consultations and the ability to produce and deliver briefings on current relevant policies for internal and external audiences. This will include responding to and influencing Government policy across key areas with a particular focus on our work to ensure that energy markets work in the interests of fuel poor households.
You will have a key responsibility for analysing relevant aspects of policy at a local, national and UK level – you will also represent and enhance the co-ordination of NEA’s stakeholder’s relationships and help us capture key insights and impacts from our practical work to ensure these are reflected in policy positions and our advocacy.
The post sits within the Policy and Advocacy Directorate and is part of a creative and caring team of professionals who bring a wide range of skills and expertise to this growing department.
WHAT YOU WILL NEED TO SUCCEED
You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.
It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.
You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives.
Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
WE ARE OFFERING:
- £33,931 to £38,594 (Points 23 – 28) (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11.5% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
- Flexible working arrangements including the opportunity for hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a dynamic and forward-thinking Capital Project Manager to play a pivotal role in the transformation and development of our school estate. This is an exciting opportunity to join a dedicated estates team and drive the delivery of our ambitious three-year strategic priorities, ensuring exceptional service and outcomes for our schools.
Reporting to the Head of Estates and Projects, you will lead the planning, procurement, and execution of capital developments across our estate. Your portfolio will include the delivery of new school buildings, sustainability initiatives, and projects that enhance operational efficiency and environmental performance.
This role offers the chance to make a tangible difference: creating inspiring, future-ready learning environments that support the success of students and staff alike.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include
- Project management of the priority, delivery, and budgets of the School Condition Allocation (SCA) projects from inception to end of defects.
- Project management and supporting the management of the condition and maintenance of the school estate, including the asset management processes
- Project management of the capital elements of academy conversion projects
- Planning, implementation, procurement, and delivery of a high-quality service in relation to all estate and projects work
- Managing and monitoring external technical advisors, and third party suppliers and consultants employed directly by Harris Federation
- Managing H&health and safety through the lifecycle of all projects
- Managing the consultations, admissions, branding, marketing, FF&E and uniform of all new schools
- Providing professional services to the individual schools and ensuring the Federation complies with relevant property legislation, regulations and guidance
- Assisting with the development of policies and procedures concerning the Harris Federation estate
- Assisting with the framework for all estates related statutory elements, including oversight of the implementation and reporting of audits
WHAT WE ARE LOOKING FOR
We would welcome your application if you have:
- Qualifications to degree level, or equivalent experience in a project management environment
- Evidence of continued professional development
- Project management experience within Education, Not for Profit or Public Sector industries/organisations
- Experience of coordinating projects in complex and challenging environments
- Demonstrable successful delivery of project outputs to required time, quality and cost
- The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making
- Proven and well-developed interpersonal skills, including excellent written and spoken communication
- Good administrative, finance and organisational skills
- Good working knowledge of Microsoft Office 365 applications including strong Excel skills
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Operations Support Coordinator
Team: Operations Support
Hours: 4 days (30 hours) per week (hours/days by agreement)
Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely
Report to: Operations Support Team Manager
Starting salary: £23,809.50 pro-rata
Application Closing Date: 20/07/2025 (23:59)
Interview date: 30 July 2025 – in-person at our Holborn, London office.
Starting date: ASAP
Contract: permanent
About GoodGym:
GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org
Job Purpose
As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK.
The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings.
You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.
The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.
Responsibilities
Primary Responsibilities
Office Management
- Providing phone and email support to our members, referrers and beneficiaries
Volunteer Support
- Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
- Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
- Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
- Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us
Relationship Management
- Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary
Other Responsibilities
- Contributing to the development of the Operations Support Team and respective processes and policies
- Working collaboratively with other internal departments
Person Specification
Knowledge
- An understanding of the needs of older people and volunteers
- Awareness of services available to older people (desirable)
Skills and abilities
- Excellent verbal communication skills, particularly over the phone
- Excellent written communication skills
- Excellent organisational and multitasking skills and ability to prioritise workload
- Excellent attention to detail and problem-solving skills
- Ability to collaborate with team colleagues
- Ability to work with minimum supervision and under own initiative
- Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
- Empathetic and able to build supportive relationships with people from a variety of backgrounds
- Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
- Comfortable using multiple online programs simultaneously
Experience
- Experience of volunteering
- Experience of working with and managing confidential information
- Experience of working with or supervising volunteers (desirable)
- Experience of dealing with a busy or shared inbox (desirable)
- Experience managing relationships with a variety of internal and external stakeholders (desirable)
- Experience of DBS check process (desirable)
- Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)
Why join us?
- Be part of our important mission to bring communities together and reduce loneliness and isolation.
- GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
- Friendly, positive and supportive team with a genuine purpose
- Growing organisation with national reach at a pivotal point of change
- 25 days holiday + bank holidays
- Central London location;7th Floor, 33 Holborn London, EC1N 2HT,
- Flexible working- minimum 1 day per week in our London office in the Holborn area
- Regular in person socials over the year
How to apply:
We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications.
If you have questions before applying, you can email our Operations Support Team Manager
via missioncontrol@goodgym. org
We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.
We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.
The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.