Compliance jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
About the Role
We are looking for an HR Administrator to join our growing team.
You will provide effective and efficient administrative support to the HR Manager. You will ensure a high-quality service is provided to all aspects of the organisation’s HR.
This is a fantastic opportunity to grow your HR experience!
Headway East London is an expanding organisation leading in support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Recruitment
- Support with recruitment and selection as required. This includes placing adverts, scheduling interviews, requesting references, coordinating induction plans etc.
- Coordinate all documentations for recruits. This includes preparing offer letters and employment contracts, new starter documents.
Volunteer coordination
- Liaise with the Volunteer Lead to process volunteer applications.
- Liaise with the Volunteer Lead to process work experience applications.
These includes Microsoft forms, reference checks and entering data on Chairty Log.
Diversity and Inclusion
- Conduct diversity monitoring for all recruitment applications.
Compliance and Training
- Process and monitor DBS for staff and volunteers.
- Upload new starters on our learning managing system for mandatory training.
- Coordinate and provide administrative support in the delivery of internal and external staff training including, recording attendance, booking external speakers / trainers.
HR Administration
- Process starters, leavers and changes on HR Information System (Staffology).
- Monitor the HR and recruitment mailbox, responding to queries and signposting emails to HR Manager.
- Respond to reference requests.
- In the absence of HR Manager: Conduct HR induction for newly recruited staff. Provide up to date payroll information to the Finance team and submit monthly pensions payment.
- Assist the HR Manager in developing and maintaining a comprehensive set of HR policies and ensure that all staff know how to access these
Key Relationships - Internal and External
Internal: All staff
External: External providers e.g. payroll, training, DBS
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Are you a highly organised and reliable finance professional with experience in the charity sector? Do you have a passion for supporting impactful work and ensuring financial sustainability? If so, we’d love to hear from you!
The Florrie is seeking a Finance Officer to join our team and play a key role in managing the day-to-day finances of our vibrant organisation. As a Grade II listed Victorian building at the heart of Liverpool for over 130 years, The Florrie has a rich history of serving as a social, cultural, educational, and charitable hub for the people of South Liverpool. With a refreshed organisational structure and exciting plans for the future, we are looking for someone who can help maintain financial strength to support both our charity and commercial activities.
For more information on this role please find the full job pack attached.
Key Responsibilities
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Oversee day-to-day financial operations, maintaining accurate records for both charity and trading activities.
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Manage payroll, process payments, and handle VAT, Gift Aid, and bank payments in collaboration with the Chief Operations Manager.
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Monitor expenditure across all projects, ensuring financial efficiency and preparing financial reports for the CEO and Trustees.
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Lead the preparation of the annual budget, review spending, and provide financial advice on risks and obligations.
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Ensure compliance with governance and financial best practices, including managing bank reconciliations and petty cash.
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Develop and implement finance policies, systems, and internal controls in alignment with the charity’s strategic direction.
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Support fundraising efforts by managing budgets for events, grants, and donor campaigns, and assisting with financial reporting for funders.
Essential Requirements
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Fully qualified accountant with experience in the charity sector.
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Strong communicator, able to present financial information to the Board and external partners.
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Skilled in budget planning, financial strategy, and operational finance management.
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Passionate about supporting charitable missions and contributing to the success of a historic organisation.
Benefits
The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community.
In return, we offer:
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Pension scheme
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Discount in our on-site cafe
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On-site parking
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Development and training
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Access to free wellbeing activities such as yoga, keep fit, walking group, gardening
If you’re ready to take on a meaningful role where your skills will make a difference, apply today!
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.
Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.
· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.
· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.
· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.
· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.
· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.
· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.
· Undertake any other tasks as required to support the digital projects team and training initiatives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Hours: Full-time
Remuneration: Up to £72,000 (dependent on experience)
Duration: Permanent
Location: Manchester, UK (hybrid working available) with international deployment.
This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.
Do you have the strategic vision and leadership skills to drive fundraising growth and power humanitarian impact?
UK-Med is a frontline medical aid charity, born of the NHS and committed for over 30 years to ensuring that everyone can access the healthcare they need when crises or disasters strike.
We are seeking a Director of Fundraising to lead the strategic and operational development of our fundraising function, accelerating voluntary income growth to support the organisation’s development and expansion.
As a key member of our leadership team, you will drive a dynamic, effective fundraising programme, securing major gifts and partnerships, delivering impactful campaigns, and building strong supporter engagement. You will play a central role in ensuring our fundraising activity meets the highest standards of quality, compliance, and donor care, while contributing to the success of our overall organisational strategy.
If you are an experienced fundraising leader with a passion for humanitarian work and a proven track record of delivering significant income growth, we would love to hear from you.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Director of Fundraising - April 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Thursday 15th May 2025
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
This exciting new role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people long with them, through a combination of:
- On-the-day supervision to our paid and voluntary staff across various workstreams.
- Conducting case review of debt issues (supported by our Quality of Advice and Case Review team) to ensure a gold standard in the quality of our advice.
- Playing a leadership role in nurturing partnerships, such as with council officers and specialist debt charities, to support our debt advice work and create pathways for client solutions.
- Shaping our directory of services for debt advice by supporting our leadership team to identify key areas of debt advice, desired client outcomes, and the steps required to resolve those client issues.
- Design and deliver training on debt issues to both paid and voluntary staff, as well as to community stakeholders.
- Supervise and monitor volunteers carrying out a small amount of casework where the client’s issue is of sufficient complexity to warrant engaging your expertise.
- Guaranteeing compliance with Financial Conduct Authority rules and regulations.
- Leading on research and campaign issues relating to debt and identifying where we can make a difference locally through our advocacy and case studies.
The client requests no contact from agencies or media sales.
About Gaddum
Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
Our Mission
Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.
We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.
We believe…
• everyone has mental health, and it is as important as physical health
• life can be hard, and everyone needs a helping hand sometimes
• everyone has a right to support, when and how they need it, and that no one should be overlooked
• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities
• there is injustice in the world but both systems and society can change for the better
• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness
Our Values…
…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.
We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality
Role Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.
They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Angelou Centre
The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.
As we grow and expand our refuge provision, we are looking for a dedicated Refuge Manager to oversee our safe accommodation services, including emergency housing, move-on accommodation, and specialist provisions for women with No Recourse to Public Funds (NRPF).
Role Overview
The Refuge Manager will lead a team of Senior advocates and House Support Workers, ensuring high-quality, trauma-informed support is provided to residents. The post-holder will ensure that the refuge operates in compliance with all statutory requirements, housing regulations, and health & safety standards. They will also be responsible for property management, working closely with landlords, housing associations, and local authorities.
The ideal candidate will be an experienced housing professional with a strong understanding of domestic abuse support services, safeguarding practices, and compliance obligations within the social housing sector.
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to Enhanced DBS Disclosure
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
- involves some out-of-hours work and travel
The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for
The client requests no contact from agencies or media sales.
Applications Specialist
Circa £52,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Applications Specialist.
As our Applications Specialist, you’ll play a hands-on role in supporting and maintaining our core business applications, ensuring systems are secure, up to date and delivering value. You’ll work across application patching, software deployment, licensing and compliance, with a strong focus on collaboration across teams and suppliers.
We’re looking for someone with experience in supporting enterprise applications, experienced with Microsoft Intune, who is highly organised and confident engaging with both technical and non-technical colleagues. You’ll have a strong understanding of security and compliance, and a drive to keep learning and improving the way we use our technology.
Act now and visit and visit our website via the link, to apply online.
Closing date: 8am, Tuesday 6 May 2025.
Interview date: Thursday 15/Monday 19 May 2025.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Could you use your legal skills to support mission, providing in house legal support and leading a project focusing on international land issues?
• Fixed Term 2 years / Part-time 17.5 – 21 hours per week
• Hybrid working – approximately one day a week at CMS House, Oxford.
• Starting salary £50K per annum Full-time Equivalent depending on experience with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion about the role before applying, please contact Justine Nola, Head of People and Culture.
Your role
As Head of Legal, you will provide legal expertise and support across the organisation, ensuring compliance with UK charity law and regulatory requirements. You will work closely with trustees, senior leadership, and operational teams to mitigate risk and enable the charity to achieve its objectives efficiently and legally.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will be a qualified solicitor or barrister in England or Wales with an understanding of commercial property and employment law. It would also be helpful to have had charity sector experience (and possibly experience with overseas property issues).
It is also a requirement for this post holder to be a committed and practising Christian as well as committed to CMS’s values and aims. / You will need to be in sympathy with the aims and values of Church Mission Society.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 11th May 2025
Interviews are planned to be held on Wednesday 21st May at CMS House, Oxford.
To apply
Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
The Head of Finance will primarily have responsibility for planning, implementing, managing and controlling all financial-related activities. You will have direct responsibility for the finance function.
The role will also be responsible for partner relationships with external accountants and auditors.
The successful candidate will be joining Eikon at an exciting time as the organisation builds innovative ways to deliver services to young people, including strengthening the evidence to influence increased strategic investment in preventative and early support for children, young people and the adults around them. You’ll be a crucial part of the leadership team, contributing to the vision and strategy of the whole organisation, and ensuring the organisation is in control of its current and future financial position and strategy to achieve Eikon’s vision.
To succeed in this role, you will need to manage competing priorities and build effective relationships with senior level colleagues and teams, the Finance Trustee and the Board of Trustees.
You will ensure systems, internal controls and financial management are in place to meet Eikon’s financial, contractual, statutory and legal responsibilities.
Responsibilities
Day to day financial management of the organisation, including:
· Ensuring the delivery of monthly management accounts
· Building and maintaining the systems for setting and managing annual financial organisational plans, budgets and quarterly forecasts
· Proactively manage the income and expenditure of the charity advising the management team on income shortfalls and overspends on expenditure relating to unrestricted and restricted funding
· Oversee and manage the charity’s finance operations including expenses, invoicing, payments and cash management
· Developing greater financial literacy across the organisation by building and maintaining accessible and clear systems and processes, and providing advice to budget holders
· Reporting to the Eikon Leadership and Management Teams, Audit and Finance Committee and the Board of Trustees
· Support and review of funding applications, commercial arrangements and contractual performance
Leadership Across The Charity
· Contribute to Eikon’s overall vision and strategy through membership of the Senior Leadership Team
· Contribute to monitoring the performance of the charity against its key objectives and to any corrective action that is needed
· Working with the CEO, Senior Leadership Team, the Finance Trustee, develop and implement the financial strategies that enable the successful delivery of the organisational vision and strategy
· Provide insightful financial analysis to inform key decision-making on growth opportunities, ensuring a balance between risk management and sustainable organisational expansion
· Develop appropriate process and systems improvements across the organisation that enable performance enhancements of the finance function
Maintain effective internal accounts and leading on statutory reporting and annual audit, including:
· Ensuring financial procedures and delegated authorities are fit for purpose, adhered to and up to date
· Ensure compliance with applicable legislation and regulatory guidance for financial and tax reporting
· Ensure compliance of all statutory requirements and accounting in accordance with the Statement of Recommended Practice (SORP) and the Companies Act
· Lead on the preparation of the Annual Statutory Financial Statements, liaise with auditors and ensure accounts are filed on time with the Charity Commission and Companies House
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
You are someone who:
- shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
- has excellent interpersonal, organisation and IT skills.
- is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
- works well both in a team and independently.
Working expectations:
- The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
- Attendance and commitment to further training.
- We are open to the possibility of multiple part-time roles within this setting.
Key Responsibilities for this role
- Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer.
- To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work.
- To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
Please note we will be holding interviews as we get applicants in and may close the post early.
We are unable to support applicants who do not already have the right to work in the UK.
You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Evidence Synthesis Manager
£45,854 pa plus excellent benefits
London WC1 and home-based
35 hours per week
The Evidence Synthesis Manager is a crucial role at the College as you will lead on the project management, delivery and undertaking of existing or new systematic reviews, helping to ensure that the RCPCH continues to lead the way in children’s health.
As Evidence Synthesis Manager you will lead on the development of systematic review protocols, including search strategies and inclusion criteria, in liaison with key stakeholders, whilst providing technical expertise and training on evidence-based methodologies (e.g. critical appraisal, search strategy development), for clinicians, staff and members of guideline development groups.
Reporting to the Head of Research and Evidence, you will lead on reviewing and critically evaluating a variety of evidence to support systematic reviews, ensuring that RCPCH internal procedures and regulated methodological requirements are being followed.
Taking responsibility for Quality Assuring the findings of systematic review outputs which are communicated to, implemented and published by the Child Protection Sub-Committee and relevant clinical leads, you will work with the relevant stakeholders to produce communication plans, promoting and disseminating findings from guidelines and systematic reviews.
You will also be expected to regularly contribute to journal articles within the field of paediatric research.
Suitably qualified with a research methodology element or with equivalent work experience, you should have proven technical expertise in systematic review methodology and critical appraisal of studies and have a background of working with clinicians or academics in the NHS or a similar regulated environment.
With demonstrable knowledge of qualitative and quantitative research methodologies, including clinical guidelines, you will be able to provide training and support in critical appraisal skills and/or data extraction processes.
You should be able to assimilate and report complex medical information on child health research quickly and clearly to different audiences, whilst also having strong writing skills and experience of writing reports of a medical or scientific nature or having published or co-authored in academic publications.
The ability to undertake research of highly sensitive topics - this will involve being exposed to research into issues relating to child protection - is essential.
A project management qualification and experience of evaluation methodologies would be desirable. Familiarity with clinical guideline development methodology along with familiarity with carrying out statistical analysis using SPSS, STATA and/or Review Manager would also be desirable.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 7 May 2025
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
Are you a skilled leader with a drive for investment and sustainability in housing?
We're seeking a dedicated Head of Reinvestment and Sustainability to join the St Mungo’s Assets team. This role is crucial in driving forward our investment and sustainability initiatives, ensuring our properties are safe, well-maintained, and ensuring compliance with PAS 2035 and relevant standards.
Reporting to the Director of Property Services, you will lead multiple improvement projects across our diverse housing stock. Your strategic and operational leadership will be key in delivering high-quality properties and improving the lives of our residents. You will work closely with internal teams, residents, and external partners to drive innovation and collaboration within the Reinvestment and Sustainability function.
Additional responsibilities in the role of Head of Reinvestment and Sustainability:
- Lead reinvestment, disposal, energy efficiency, building safety, sustainability, and planned maintenance programmes.
- Prepare capital budgets, revenue forecasts, and programme schedules.
- Oversee the design, procurement, and delivery of construction proposals for planned maintenance programmes.
- Develop effective relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
- Manage projects and contracts for reinvestment and retrofit initiatives.
- Drive design excellence and contribute to policy development related to property design and sustainability.
- Ensure compliance with statutory and regulatory expectations in building and fire safety, landlord health and safety, and energy efficiency.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London or on site. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
This is a fantastic opportunity for an experienced professional who is passionate about enhancing housing standards and sustainability who has the ability to drive impactful reinvestment and retrofit programmes.
To succeed in this role, you will bring:
- Proven success in managing reinvestment and retrofit programmes with significant budgets, preferably in social housing or local authorities.
- Advanced knowledge of construction, JCT contracts, Building Regulations, and key legislation.
- Expertise in PAS 2035, ECO funding, SHDF, and energy efficiency schemes.
- Hands-on experience collaborating with Retrofit Coordinators, Assessors, and Designers to ensure best practices.
- Exceptional team leadership and staff management skills.
- Outstanding stakeholder engagement, communication, and interpersonal abilities.
- Sharp project management, negotiation, and influencing talents.
- Strong financial appraisal and risk management capabilities with a focus on efficiency.
- Relevant qualification (RIBA, RICS, CIOB) or equivalent experience in the built environment.
How to Apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply, please go to the St Mungo’s careers page on our website.
Closing date: 10am on Tuesday 20 May 2025
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits