Compliance manager jobs in charing cross, greater london
At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls.
WHAT WE DO
We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world.
Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all.
Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship.
We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income.
WHO WE ARE
Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes.
We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.
As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.
Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?
THE ROLE
We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women.
Position: Finance and Administration Manager
Contract type: Permanent - but also open to applications on a consultant basis
Responsible to: Director of Operations
Location: Home-based, with occasional meetings in London (transport costs covered)
Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly
Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)
Annual leave and benefits:
28 days annual leave pro rata (not including bank holidays)
Company pension with matched contributions of at least 3% after probation passed.
KEY ROLE RESPONSIBILITIES
Finance
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Work with the Executive team to set and monitor annual budgets
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Record all financial transactions using accounting software (Xero)
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Record and track multiple restricted and unrestricted grants from a range of donors
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Prepare and present quarterly management accounts for the Board
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Prepare end-of-year accounts
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Oversee payroll and ensure timely invoice payments
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Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies
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Develop and maintain financial procedures and internal controls
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Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting
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Monitor cash flow and support the Director of Operations in maintaining financial sustainability
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Work with colleagues to prepare budgets and financial reports for funders
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Contribute to development of funding bids, with Executive Team.
Administration & HR
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Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)
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Support the board to develop HR processes to ensure legal compliance
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Organise and minute quarterly trustee meetings
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Book travel and support with other logistics as needed
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Other administrative tasks as relevant and appropriate
ROLE REQUIREMENTS
You will have:
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Proven experience in charity financial management, including restricted/unrestricted funding
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Familiarity with or willingness to learn Xero accounting software
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Familiarity with UK charity accounting and reporting standards
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Strong organisational and administrative skills
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Ability to work independently and remotely and to communicate well in a small team
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Understanding of good HR policies and practice for small charities
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Understanding of or willingness to learn about other key areas of compliance such as data protection
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Commitment to Makani’s mission and our feminist and anti-racist values
And it's desirable but not essential that you have:
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Experience of preparing funding bids and financial reporting to funders
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Experience of working in a charity with some overseas operations
TO APPLY
To apply, click the CharityJob Apply button below.
You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.
- CV - no more than two sides A4.
- Cover letter outlining your experience and suitability for the role - no more than two sides A4.
First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.
Closing date: 18:00 on 19 September 2025
Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
CV - no more than two sides A4.
Cover letter outlining your experience and suitability for the role - no more than two sides A4.
Applications without a cover letter will not be considered.
Our mission is to work with refugee women to overcome trauma, fight for rights, and to transform lives and the world around us.




Your role is to manage a range of Central Services for the Eikon Charity and to be a familiar constant presence in the Eikon offices. Central Services includes IT, Data Compliance, Health and Safety, Facilities. Facilities includes the site at Fullbrook and the associated site maintenance of the cabins and the garden. In addition to this you will line manage the reception function on site. A portion of the role will be managing outsourced providers who are accountable to support the specialist nature of these services. These outsource providers include Health and Safety (Croner) IT (ramsac) Data Protection (Satswana). You will also support the service data management work, this involves monthly reporting and service data provision, in accordance with the reporting calendar.
Responsibilities
IT Management
- Manage the operational IT delivery via Eikon’s IT partner (ramsac)
- Manage the continuous improvement of the IT infrastructure
- Oversee and direct the work and tasks of the data officer (IT support)
- Attend quarterly management meetings with outsourced IT provider including technical IT consultant visits
- Oversee Help Desk approvals
- Review monthly total IT estate in partnership with ramsac and Data Officer
- IT hardware, software and comms:
- Manage the relationship with repair partner (one touch) and disposal partner (CPR)
- Manage the procurement processes for hardware, the installation and allocation of hardware (e.g. printers, AV equipment, laptop, mobile devices, wifi infrastructure etc.) with the support of the Data Officer
- Manage the communications licenses with our comms partner (DRC)
- Oversee the MS license estate and allocation of MS software and our third party applications
- Contribute to planning and assist with the delivery of the IT roadmap
Data Protection and Management
- Manage data compliance in accordance with relevant legislation and regulations (GDPR), with support from the fractional data protection provider, Satswana
- Manage the relationship with Satswana (outsourced Data Protection Officer)
- Ensure Data Protection Impact Assessments are in place across the organisation
- Recording and reporting of routine data breaches, escalating if significant breach has occurred
Data Reporting (Services)
- Support with the provision of data to help monitor and evaluate all services in line with ambitions
- Collaborate with line manage on bespoke data requests
- Support the organisation in ensuring data integrity of reports
- Manage the monthly reporting templates (Mindworks outputs, Data Protection Impact Assessments, Internal outputs and Internal outcomes)
- Manage the quarterly reporting templates (Mindworks outcomes, Innovations Grant, Youth Support Practitioners end of term reporting, Fundraising Strategic reports, data for exec report and data for bespoke reporting requests)
- Responsible for reviewing and recommending changes to the Data Protection Policy
Fire, Health and Safety
- Responsible for fire, health and safety management and standards across the whole organisation, supported by a specialist organisation (Croner)
- Responsible for managing the Health and Safety relationships with the outsourced provider (Croner)
- Responsibilities include but aren’t limited to:
- Fire, Health and Safety Policy
- Ensuring Fire Health and safety procedures in place for the Fullbrook site
- Monitoring and where possible ensure the organisation is implementing the relevant policies, procedures and associated forms across the organisation for Fire, Health and Safety
- Raising Fire, Health and Safety risks and working collaboratively with Leadership to put in place measures to mitigate against them
Facilities
- Manage the facilities at Fullbrook, including the provision of reception roles and responsibilities, office and garden maintenance and support to onsite teams, interior and exterior décor – including noticeboards
- This includes line management of your team and dotted line supervision for garden club volunteers for garden maintenance; this includes managing the relationship with the gardening contractor
- Overseeing annual compliance checks. e.g Pat Testing; Smoke alarms; air conditioning units
- Managing the relationship with the outsourced cleaning contractor (Minster Cleaning Services)
- Responsible for reception cover. From time to time it may be necessary for you to support in filling gaps in reception cover. i.e. sickness/holidays/absence
- In collaboration with colleagues continuously improve the facilities space, always focusing on the service users and underpinned by a strong ethos of equality diversity and inclusion, wellbeing and safeguarding
- Responsible for coordinating scheduled and unscheduled site maintenance
- Review, with oversight from appointed Trustee, our organisational insurance; ensure it is fit for purpose, renewed in a timely manner and manage the relationship with our Brookers WRS
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We are implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Monday 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: HR Manager
Line Reports: Interns and secondments to People Team
Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)
Salary: £32,500-38,500 (£35,000-41,000 in London)
Hours: Full-time 37.5 hours per week, open to flexible working
Contract: Permanent
Overall purpose
Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.
This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.
You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Friday 29 August. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged. Previous applicants need not apply.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
Introduction
Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.
Since 2010, we have supported over 5,000 individuals from nearly 3,800 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to revive our strategic direction, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
Clore Social Leadership is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
The Role
We are seeking an experienced and proactive Head of Finance & Operations to take ownership of all internal operations that ensure the organisation’s effectiveness, accountability, compliance, and resilience. This is a people- and process-focused role for someone who thrives on structure and order while keeping equity, diversity, inclusion and accessibility at the heart of how things are done.
You will be a champion of systems, a confident financial lead, and a culture-first manager who ensures our internal structures serve our people, values and mission. You will not need to implement everything yourself, but will ensure our operational environment is fit for purpose, collaborative, inclusive and ready for scale.
Key Responsibilities
Financial Management
- Lead the financial function with strategic oversight, supported by an external accountant.
- Manage the annual audit process, acting as the lead contact for external auditors and ensuring timely preparation, accuracy, and compliance.
- Provide high-quality financial modelling, forecasts, and budget support to the wider team.
- Produce timely reports and strategic recommendations to the CEO and Board.
- Support SLT with business modelling and income planning.
- Ensure financial processes are understood and used across the team.
- Oversee payroll, bookkeeping and liaison with accountants and auditors.
People and Culture
- Lead internal culture work, embedding equity, inclusion and belonging at every level.
- Ensure team meetings, benefits, training and internal communications are coordinated and supportive.
- Work with HR legal advisors to ensure best practice policies and processes.
- Oversee recruitment, onboarding and staff support in line with our values and commitments.
Governance and Compliance
- Act as the main contact for the Board and subcommittees, particularly Audit & Risk.
- Ensure compliance with Charity Commission, Companies House, GDPR and relevant legislation.
- Maintain governance documents and ensure timely updates and implementation.
- Embed an organisational approach to risk that is equitable, accessible and transparent.
- Act as the organisation’s Data Controller, ensuring appropriate policies and practices are in place to prioritise data safety and security. Work with external legal and data protection advisors to stay compliant with legislation and best practice.
Operations and Systems
- Be the internal champion of systems and processes, ensuring they are streamlined, understood and appropriately used by the team.
- Work with external experts and advisors to implement or refine systems as required.
- Oversee IT, digital infrastructure and tools for hybrid/remote working.
- Ensure all internal processes are designed with EDI and accessibility in mind.
- Lead continuous improvements that balance rigour with inclusion.
External Relationships
- Manage key suppliers and advisors (accountants, HR, IT, legal, payroll) to ensure value, clarity and accountability.
- Ensure external services align with our internal culture and mission.
Person Specification
This is an ideal role for someone who loves enabling people to do their best work by ensuring robust, fair, and future-ready structures are in place.
Essential
- Significant experience in operational and financial management.
- A recognised accounting qualification (ACCA, ACA, CIMA or similar) or significant financial experience.
- Strong experience leading on budgets, forecasts and financial strategy.
- Experience supporting teams with business and financial modelling.
- Proven ability to improve processes and internal systems.
- Experience or interest relating to overseeing governance, risk and compliance.
- Strong project management and communication skills.
- A commitment to equity, diversity, inclusion and accessibility.
- Experience managing or overseeing cross-cutting functions (HR, IT, legal, finance).
- Ability to balance process with people – designing systems that support humans.
Desirable
- Experience in the charity, non-profit or social enterprise sector.
- Experience of hybrid or remote working.
- Knowledge of tools like Quickbooks, Salesforce, Asana.
- Experience working with trustees or boards.
- Experience supporting business development or commercial activities.
You’ll be a great fit if you are:
- Structured and proactive: you bring clarity and direction.
- EDI-driven: you care about making processes inclusive.
- Collaborative and communicative: you enjoy enabling others.
- Strategic and hands-on: you can see the big picture and execute the detail.
- Committed to collective success and social impact.
Hours and place of work
- This is a full-time role to be fulfilled over a 35-hour week, ideally within the working hours of Mon-Fri, 9:30am–5:30pm, with flexibility as required.
- This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.
- Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.
Terms, pay and benefits
- This is a permanent contract.
- Salary for this role will be ca. £55,000 p/a depending on experience.
- The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
- The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
- You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.
Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.
To apply please follow the application link through to the Prospectus website. You will be asked to send:
- Your CV (two pages max.), including relevant work experience.
- A two-page supporting statement, which addresses your suitability for and interest in the role.
If you have any questions prior to application or would like further information, please contact Steve Fraser at Prospectus (email available via the Prospectus website). Prospectus and Clore Social Leadership are committed to a policy of equality and diversity. We are committed to offering reasonable adjustments throughout the recruitment process and beyond. Please do not hesitate to discuss this with us.
Key dates (flexibility can be offered)
- Applications close: Sunday 31 August
- First round interviews (online): Tuesday 9 / Wednesday 10 September
- Final interviews (in person): Monday 15 / Tuesday 16 September
Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.
Registered charity number: 1136727
The client requests no contact from agencies or media sales.
The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace.
Background
The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees.
Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students.
The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.
Job summary
The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University. Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students.
The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems.
This is a varied role which is critical for the delivery of The Minster Centre’s strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload.
This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment.
Main areas of responsibility
The Registry Manager will be responsible for:
Training and course administration
- Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created.
- Oversee and support the Live Assessment scheduling and marking procedures.
- Oversee and support the process for creating student teaching groups.
- Set and disseminate key dates in the academic calendar including term dates annually.
- Be able to identify, contribute to, and action improvements to systems, processes and policies.
- Provide administrative support, including minute taking and any additional administration as required.
- Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
Reporting
- Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner.
- Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines.
- Provide accurate statistical information to the Management Committee for inclusion in annual reports.
Staff management and stakeholder liaison
- Manage the Course Administrator.
- Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year.
- Attend regular staff meetings and work with other key staff to market courses.
- Conduct annual appraisals.
- Be a key communication link across the staff and student community.
- Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website.
- Liaise with Middlesex University at key points in the year.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics.
Candidates must send a cover letter addressing how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.
About the role
As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.
What we’re looking for
· Experience supporting older/vulnerable adults, including those with complex needs
·Knowledge of tenancy management and housing-related legislation
·Excellent interpersonal skills and a compassionate, person-centred approach
·Ability to work under pressure.
·Ability to work independently and as part of a team.
·Strong organisational skills and confidence using IT systems
· Understanding of safeguarding, health and safety, and GDPR
· Ability to work flexibly across multiple locations
· Full UK driving licence and access to a vehicle (essential)
Why join Radcliffe?
We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.
The client requests no contact from agencies or media sales.
Are you an experienced Senior Product Manager looking for your next challenge?
The Opportunity
We’re looking for a Senior Product Manager to lead the next phase of our website’s development and ensure we deliver real value to our audiences and mission. You’ll take strategic ownership of the website as our central digital product, shaping its direction and leading teams through discovery, development, delivery and continuous improvement. This is a fixed-term 12-month contract role.
About You
We are seeking someone with:
- Expertise in SEO performance, and growth strategies.
- Expertise in balancing user needs, organisational priorities and technical feasibility.
- Ability to apply user research and analytics to shape decisions.
About the Role
As a Senior Product Manager, you will:
- Lead the implementation and evolution of website strategy by aligning organisational needs, user expectations, and digital best practices, while managing stakeholders and resource allocation.
- Own and prioritise the digital product roadmap using a user-centred, data-driven approach, ensuring efficient development and continuous improvement through collaboration with internal teams and external partners.
- Oversee delivery of digital initiatives by balancing strategic and operational tasks, managing team capacity, setting performance metrics, and ensuring budget accountability.
- Facilitate collaboration and alignment with stakeholders through transparent communication, clear goal-setting, and representation of digital priorities at a strategic level.
- Foster an inclusive, values-driven team culture, support professional development, manage budgets, and ensure compliance with organisational policies and governance standards.
To learn more about the role, please download the job description from our careers page.
How to Apply
Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed!
We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
Harris Hill is delighted to be working with a respected housing and support provider to recruit a Facilities & Office Support Manager.
Full-time | Permanent | London-based
Salary: £36,947 – £44,639 per annum
This is a key role ensuring the smooth running of the organisation’s offices and non-residential facilities across London. You’ll take a hands-on lead in managing health & safety compliance, maintenance, and office services, while providing effective business support. You will also manage budgets, negotiate with suppliers, and supervise a small team responsible for reception and administration.
The ideal candidate will be an experienced facilities professional with a strong understanding of health & safety regulations and proven experience in office and facilities management, ideally within a housing, care, or charity environment. You’ll be confident managing budgets and contracts, highly organised, IT literate (Microsoft Office 365), and an excellent communicator who can build strong relationships across the organisation. A recent DSE Assessor Training Certificate, is essential.
This is a fantastic opportunity to use your skills to ensure safe, efficient, and welcoming workspaces that enable a charity to continue its vital work supporting people in need.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Asset Investment Programme Manager
Salary: £58,346 + excellent benefits
Location: Hybrid - flexible working across home, office and properties
Contact:
Goodman Masson is partnering with a respected housing provider to recruit an Asset Investment Programme Manager. This is an opportunity to lead the formulation, procurement and delivery of major capital and revenue investment programmes, including disabled adaptations, refurbishments, and minor works across a significant housing portfolio.
The role:
You will take responsibility for developing and delivering investment programmes that ensure statutory and regulatory compliance, while driving long-term asset strategy. Working closely with senior leadership, contractors, and resident groups, you'll ensure programmes are cost-effective, customer-focused, and aligned with corporate objectives.
Key responsibilities include:
Leading the development of investment programme cycles in line with Decent Homes, the Social Housing Regulation Act, and net zero targets.
Supporting the preparation of 1, 5 and 30-year investment plans to inform the wider strategic business plan.
Procuring, mobilising, and managing contracts to deliver programmes efficiently and in compliance with procurement frameworks.
Overseeing the delivery of disabled adaptations, refurbishment and regeneration works.
Ensuring accurate financial monitoring, reporting and forecasting, while maximising grant funding opportunities.
Leading a team of specialist staff, ensuring capability development and high performance.
Driving customer engagement, including consultation with residents and community groups.
Producing reports and presenting to senior stakeholders, auditors and external partners.
About you:
Strong experience within asset investment, capital works, or maintenance services in housing or a related sector.
Proven track record of formulating and delivering large-scale investment programmes.
Experience of procuring, mobilising, and demobilising contracts.
Excellent stakeholder management skills with the ability to engage contractors, colleagues, and residents.
Skilled in budget management, programme monitoring, and data analysis.
Degree in Quantity Surveying or related field, ideally with professional membership (RICS, CIOB or equivalent).
A confident leader, customer-focused, and able to balance strategic vision with day-to-day delivery.
What's on offer:
OVERALL PURPOSE
The primary purpose of the Night and Weekend Supervisor role is to oversee the provision of high-quality services. This includes supervising night care staff, ensuring compliance with health and safety regulations, and providing direct support to clients to promote their well-being and independence.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided.
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
KEY RESPONSIBILITIES
Team Supervision:
- Oversee the working practices of night staff to ensure high standards are maintained.
- Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
- Carry out the induction and training of new staff and volunteers, and participate in team appraisals.
· Provide guidance, training, and support to night care staff
Resident Support:
- Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3).
- Provide emotional and practical support to distressed residents, fostering development and independence.
- Ensure the resident’s records are accurately maintained and updated.
- Foster a respectful and supportive environment for both residents and staff,
Compliance and Safety:
· Ensure adherence to all health and safety and safeguarding policies.
· Report any incidents or concerns to the Night and Weekend Manager promptly.
Administrative Duties:
· Assist in updating internal management information systems (e.g., INFORM) with relevant data.
· Support basic rent account management tasks as needed.
· Help coordinate staff schedules and cover arrangements for night shifts.
· Monitor and report on stock levels of essential supplies used during night shifts.
· Participate in occasional meetings or training sessions outside regular hours to stay informed about organisational updates.
· Ensure all administrative practices comply with MPMT’s policies and procedures.
PERSON SPECIFICATION
ATTRIBUTES
Qualifications
ESSENTIAL: A good general standard of education including as a minimum English and Mathematics GCSE at grade A*-C or equivalent.
DESIRABLE: Management and leadership training or at least two years’ experience in a leadership role.
Skills and Knowledge
ESSENTIAL: An understanding of housing legislation, safeguarding practices, and issues affecting vulnerable groups such as homelessness or domestic abuse survivors.
DESIRABLE: Ability to develop and maintain relationships with diverse individuals, including residents, colleagues, and external agencies.
Excellent IT skills – proficiency in using Microsoft applications like Word and Excel.
ESSENTIAL: High level of accuracy and attention to detail.
High level of written and oral communication skills.
Ability to work independently and as part of a team.
High level of personal organisation with the capability to work without close supervision.
Calm, confident, and positive role model.
Ability to adapt quickly to different situations.
Experience in dealing with confidential issues.
DESIRABLE: Commitment to promoting and safeguarding the welfare of residents.
Confident using HR systems and resident logging system.
Special Conditions
Motivation to work with vulnerable populations.
Emotional resilience in handling challenging behaviours.
Additional Requirements
- Completion of an enhanced DBS check before employment.
- Provision of two professional referees.
- Residency within a reasonable travelling distance is desirable.
1. This role is for female-only applicants.
2. Unfortunately, we are inaccessible to wheelchair users.
3. You must have at least two professional referees.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.
Knowledge, skills and attributes required:
- Educated to Degree level, or equivalent standard
- Professional qualification in Marketing
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Working knowledge of Adobe Creative Suite
- Commercially aware with good understanding of budget management and ROI
- An aptitude to plan annually, multiple campaigns and activities
- An understanding of marketing and other current marketing trends
- An ability to manage multiple projects
- An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
- Ability to drive creative development and ideas
- Excellent analytical skills with the proven ability to manipulate and interpret information
- Ability to influence and persuade at various levels across the organisation
- Ability to review and evaluate marketing communication activities and identify opportunities for improvements
- Extensive knowledge of marketing principles and techniques – both traditional and digital
- Knowledge of branding and marketing in the INGO sector
- Extensive working knowledge of email marketing platforms
Experience required:
- Production of core marketing collateral including print, digital and audio-visual resources
- Management of integrated campaigns across all direct marketing channels
- Experience of audience profiling and segmentation
- Implementing successful customer/donor journeys across all direct marketing channels
- Raising funds/generating profit across all direct marketing channels
- Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
- Third sector experience, specifically within a marketing led role
- Experience of influencing and managing a wide range of stakeholders in a complex organisation
- Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Experience of working with data management/analysis teams
- Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- A track record of developing innovative marketing campaigns across all media and platforms
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to partner with a world-renowned cultural and scientific institution to recruit a passionate and driven Philanthropy Manager. This is an exceptional opportunity to join a pioneering organisation at the forefront of global research, education, and public engagement. This role will involve managing and developing a portfolio of major donors and prospects, crafting compelling proposals, delivering outstanding stewardship, and working collaboratively with senior stakeholders. This is an exciting chance to make a significant impact within a mission-led organisation shaping the future for people and planet.
Key Responsibilities
- Raise significant income from high-net-worth individuals, personally cultivating a portfolio of major donors and securing six-figure+ gifts in support of capital, core, and scientific projects.
- Develop and deliver compelling cases for support, working cross-functionally with internal stakeholders to align fundraising opportunities with donor interests and organisational priorities.
- Plan and implement tailored cultivation and solicitation strategies, leveraging senior stakeholders and leadership where appropriate to maximise donor engagement and giving potential.
- Provide outstanding stewardship and donor relationship management, including high-quality communications, briefings, events, and robust gift reporting.
- Support the development of a strong donor pipeline, mentoring the Philanthropy Executive and contributing to a collaborative and high-performing team culture.
- Maintain accurate records and reporting, working closely with Finance and administrative teams to track income, ensure compliance with funding agreements, and uphold data integrity on the CRM system.
Person Specification
- Proven track record of securing and managing gifts from high-net-worth individuals, including prospect research, proposal development, and effective stewardship.
- Direct fundraising experience within the cultural, environmental, or heritage sectors.
- Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
- Strong relationship-building skills, with the ability to engage and influence a wide range of funders, prospects, and internal stakeholders.
- Collaborative and proactive approach to developing high-quality, fundable project proposals in partnership with colleagues.
- Excellent attention to detail, with strong organisational and administrative skills.
- Ability to manage competing priorities and meet tight deadlines in a fast-paced environment.
- Experience working with international donors and an interest and or understanding of global philanthropy trends.
What’s on Offer
Salary: £38,347 per annum, Full Time, Permanent, Hybrid Working
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham. If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!
This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.
2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)
4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.
5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.
Volunteer and operational management - Sustainable Merton
● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential
● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable
● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area
We do require both a CV and a covering letter setting out how your relevant experience and how you meet the job specification.
The client requests no contact from agencies or media sales.
Join a dynamic, growing charity that inspires children in disadvantaged communities to grow, cook, and enjoy healthy food. We’re seeking an experienced Programme Manager and child-led educator to lead our national Food Discovery team, ensuring high-quality delivery, strategic growth, and strong advocacy for food education.
You’ll manage a dispersed team, oversee recruitment, training, budgeting, and evaluation, and build partnerships with schools, funders, and sector networks. The role demands excellent leadership, communication, and organisational skills, with the ability to travel nationally.
Requirements:
- Proven leadership and programme management experience, ideally in education, community engagement, or food education.
- Strong understanding of safeguarding, health & safety, and working with primary school-aged children.
- Skilled communicator, relationship-builder, and advocate.
- Commitment to equity, diversity, and inclusion.
About The Country Trust
The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.
When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.
Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.
The client requests no contact from agencies or media sales.