Compliance manager jobs

Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing. 

Are you passionate about quality assurance and process improvement?
 
 
TPP Recruitment, on behalf of the National Examining Board for Dental Nurses (NEBDN), is seeking an Internal Quality Auditor for a 9-month fixed-term contract. This is a vital role, supporting NEBDN with internal audits and ensure all Standard Operating Procedures (SOPs) are fully aligned with policies and regulatory requirements.
 
 
Salary: £35,000 per annum
Employment type: 9-month FTC
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum 1 day per week in the Preston (Lancashire) office
Start date: As soon as possible
 
 
About the Organisation
 
NEBDN is a leading provider of qualifications for dental nurses, committed to enhancing lifelong career development and enabling excellence in practice. Their vision is to deliver high-quality, innovative, and inclusive education, underpinned by their values of fairness, professionalism, collaboration, innovation, and inclusivity.

About the Role
 
Reporting to the Internal Quality Manager, you’ll play a key part in evaluating, auditing, and improving internal processes across NEBDN. You’ll schedule and conduct audits, review SOPs for alignment with policies, and ensure compliance with both internal and external regulatory requirements. You’ll also provide actionable recommendations to enhance operational efficiency and support a culture of continuous improvement.

Key Responsibilities
 

• Plan, schedule, and conduct internal audits across all departments
• Review and evaluate SOPs for alignment with NEBDN policies and sector requirements
• Ensure compliance with regulatory bodies (e.g., Ofqual, GDC, CCEA, ICO)
• Identify areas for improvement and operational risk factors
• Provide recommendations and monitor action plans to completion
• Support internal investigations, root cause analysis, and corrective actions
• Collaborate with the Internal Quality Manager and wider team
• Prepare and present quality assurance reports and KPI data

 
 
Skills / Experience Required
 

• At least 2 years’ experience in internal process auditing within a Quality Management Framework (essential)
• Experience with regulatory issues and sector requirements, especially in relation to apprenticeships (essential)
• Experience supporting internal quality functions and service improvement
• Understanding of risk-based quality assurance processes
• Excellent communication, organisational, and analytical skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to meet deadlines
• Commitment to continuous professional development

 
 
Interview Process
 

• One-stage, in-person interview at Preston head office
  • Competency-based questions
  • Presentation / Task (TBC)
  • Office tour

 
To Apply
 

• Optional bespoke covering letter
• CV

 
 
Deadline
 

• Friday 17th October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Remote with travel across the UK.

About the role  

It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy. 

The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change. 

The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.

This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures

The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.

As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.

Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

How To apply 

To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack by 12pm on Monday 10th November 2025. 

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 20th November 2025.

If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.

Head of Branch – RSPCA Buckinghamshire South (RSPCA South Bucks)

Location: Home based, with regular travel across South Buckinghamshire
Contract: Permanent, Full-time (37.5 hours per week)
Reporting to: Chair of the Board of Trustees

Reports: 8 (4 direct, 4 indirect)

Salary: Competitive, in line with charity sector benchmarks and experience

About Us

RSPCA Buckinghamshire South Branch was formed in 1964 to support the work of the national RSPCA and the owners of domestic animals in South Buckinghamshire. While we operate within the framework of the national RSPCA, we are a separately registered charity with our own governance and fundraising responsibilities. Our branch covers a wide area across South Buckinghamshire, including Chesham, Burnham, High Wycombe and Princes Risborough.

Our work is driven by the passion of dedicated volunteers and staff, and sustained through fundraising and the income from our two charity shops in Chesham and Burnham. As we look to the future, we are seeking an inspiring leader to guide our growth and ensure we continue to deliver sustainable, compassionate care for animals in need.

The Role

As our new Head of Branch, you will provide supportive and effective leadership across all aspects of the Branch’s work. Reporting to the Board of Trustees, you will:

• Contribute to the development and delivery of our long-term strategy.
• Ensure high standards in animal welfare services, adoption processes and community engagement.
• Oversee retail operations and help explore opportunities to expand our income streams.
• Support, motivate and manage our team of staff and volunteers.
• Act as the public face of the Branch, building partnerships and representing us in the community.

This is a hands-on, rewarding role where your leadership will directly improve the lives of animals and the communities we serve.

About You

We’re looking for a compassionate and resilient leader with:

• Experience in a senior leadership or management role within a charity, not-for-profit or mission-led organisation.
• Strong financial management skills, including budgeting, fundraising and income generation.
• Experience working with and inspiring both staff and volunteers.
• Excellent organisational and communication skills, with the ability to engage stakeholders and balance multiple priorities.
• A passion for animal welfare and commitment to the values of the RSPCA.

Desirable experience: Governance and working with Trustees, generating income through charity retail and securing grants or sponsorships in the not-for-profit sector.

Why Join Us?

• Play a key role in shaping the future of animal welfare in South Buckinghamshire.
• Lead a respected, values-driven charity with deep roots in the community.
• Work with a dedicated team who share your compassion and commitment.
• Opportunity to combine strategic input with hands-on impact.

How to Apply

Please submit your CV and a cover letter (max 2 pages) outlining how you meet the person specification and why you are motivated to lead the RSPCA South Bucks Branch.

We are committed to building a diverse and inclusive team. Applications are welcomed from all backgrounds and communities.

Are you passionate about bringing people together to support a great cause? We’re looking for an enthusiastic and driven Community Fundraiser to join our team and help grow support for our vital work across the community.

Working closely with our Community Fundraising Manager, you’ll play a key role in inspiring individuals, schools, groups, and volunteers to get involved and give back. You’ll be proactive, creative, and confident in building strong relationships that boost both income and community engagement.

What You’ll Be Doing

• Engaging with local groups, schools and individuals - whether by phone, in person, or at events to increase income
• Coordinate and grow our collection pot network, ensuring regular collections 
• Support our amazing fundraising groups and individual supporters, generating publicity for their activities to enhance visibility and engagement. 
• Manage Just Giving and other online giving platforms for community events, and ensuring that donors and participants are thanked in a timely and appropriate manner
• Organise and support volunteers for events and campaigns as needed, making sure they feel valued and ready to help
• Respond to general telephone and in-person enquiries about donations and fundraising

About you

• Proven experience in community fundraising and volunteer management
• A strong understanding of relational fundraising and how to grow supporter networks
• Ability to manage and update budget/financial information to achieve income and expenditure targets
• Effective project management experience to take ideas from planning through to successful delivery
• Excellent interpersonal, communication, and organisational skills
• Strong writing skills to create clear, timely reports and communications
• Confidence in networking and representing the organisation at all levels

What We Offer

• 27 days holiday plus bank holidays
• Flexible and hybrid working options (minimum 2 days/week in office)
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

Ivy Rock Partners is supporting a large, mission-driven education trust in the search for a Financial Controller to lead and elevate its central finance and payroll functions. This is a high-impact leadership role within a values-led organisation committed to improving life chances for young people across the country.

As Financial Controller, you will play a pivotal role in shaping and safeguarding the financial integrity of a complex multi-site organisation. Reporting to the Chief Financial Officer, you’ll lead central finance and payroll teams, ensure exceptional financial stewardship, and provide strategic insight to senior executives and trustees.

You’ll work closely with leadership across the organisation to deliver robust financial reporting, optimise systems, drive operational improvements, and enhance financial literacy across teams.

Key Responsibilities:

Leadership & Strategy:

• Support the CFO in developing and delivering the organisation’s financial strategy
• Lead and develop central finance and payroll teams to drive high performance
• Build strong relationships with senior leaders, trustees, and external partners
• Contribute to strategic decision-making, business planning and resource modelling
• Financial Reporting & Compliance
• Lead the production of statutory accounts and management accounts
• Oversee cashflow planning, budgeting, forecasting, VAT, and pension obligations
• Manage submissions to external bodies and ensure compliance with sector regulation
• Maintain strong controls across balance sheet reconciliations and financial reporting

Systems & Process Improvement:

• Oversee finance systems, upgrades and integrations in collaboration with IT
• Ensure system functionality is fully embedded across the organisation
• Drive process optimisation and produce accessible finance guidance for stakeholders

Financial Control & Audit:

• Ensure robust financial controls across all finance activity
• Lead internal and external audit processes and implement recommendations
• Support development and review of financial policies and procedures

Payroll Leadership:

• Manage end-to-end payroll operations for all staff
• Ensure compliance with regulatory requirements and sector standards
• Partner with HR on employee changes and workforce planning

Procurement & Contracts:

• Oversee key supplier relationships, contracts, and value-for-money initiatives
• Contribute to compliant and effective tender processes

About You:

You will be a fully qualified accountant (ACA/ACCA/CIMA or equivalent) with experience leading finance teams in a complex organisation, ideally within education, public sector, or charity environments. You’ll bring strong technical knowledge, excellent stakeholder management, and a track record of process improvement and team leadership.

You will also demonstrate:

• Credibility working with executive leaders and boards
• Experience with financial systems and reporting frameworks
• Confidence in managing statutory accounts, audits, and regulatory returns
• The ability to inspire, mentor and develop high-performing teams
• A commitment to organisational values, inclusion, and public impact

For a confidential conversation about the role, please get in touch with Megan Hunter.

Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.

Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.

This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Global Development, North America

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

At Ambitious about Autism, we're currently looking for a Helpdesk Administrator/IT Junior Support Engineer to join our team.

You'll Administer the IT Helpdesk function across all Ambitious About Autism sites, ensuring efficient handling of support requests. You'll monitor and report on the progress of Helpdesk requests, ensuring timely completion and keeping stakeholders informed throughout the resolution process.

You'll also provide first-line support, both locally and remotely, for desktop, hardware, software, presentation equipment, and mobile devices, ensuring timely and effective resolution for staff, pupils, and young adults with autism across all sites. You'll provide training and guidance to staff on PC and mobile device usage, software applications, and IT policies—including induction sessions and ad-hoc training as required.

This role will be primarily based at the St John's College campus, located in Brighton. The role will occasionally be required to provide cover and additional resource at other Ambitious about Autism locations in London.

We are looking for someone who has:

• Demonstrated experience providing high-quality IT support through an IT Helpdesk environment, serving a diverse range of stakeholders.
• Proven ability to analyse and troubleshoot technical issues, identifying effective solutions for both hardware and software problems across a range of devices and systems.
• Working knowledge and hands-on experience with Windows Operating systems, Microsoft 365 and Windows networking administration.
• Good organisational and planning skills, with the ability to manage workload effectively and meet deadlines.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

A rare and exceptional opportunity has arisen at The Perse School for a Head of Development to lead our small team with ambition, creativity and energy. You will be a visible senior leader within School and an important ambassador externally.

The Perse Development function typically raises around £250,000 each year.  Our aim is to grow this amount significantly such that the majority of our charitable activities can be funded by charitable donations.  Our School was founded in 1615 by Dr Stephen Perse as an educational charity, providing free places for 100 ‘poor scholars’.  We now have an ambitious long-term vision to re-establish an endowment to fund bursaries and our other charitable aims in perpetuity.

Building on good foundations of successful fundraising and relationship management, an experienced and inspiring Head of Development will significantly increase levels of philanthropic income to the School.

Working closely with the Principal, governors and senior leaders, our new Head of Development will help deliver our fundraising strategy and make a positive difference to the lives of young people, both now and well into the future.

We will consider full-time, part-time and flexible working options.

The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.

We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. 

Further details including how to apply can be obtained from our website.

Closing date: 3rd November 2025 at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.

The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.

Safer Recruitment

The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject, or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity.  This role is also exempt from the Rehabilitation of Offenders Act 1974.

Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.

Location: Princes Risborough (hybrid, 3 days per week in office)
Hours: Full-time (35 hours per week)
Contract: Temporary (3 months)
Rate: £14.79 per hour (+ holiday)
Start Date: ASAP

About the Role
Prospectus is delighted to be supporting a wonderful, disability-focused charity in their search for a temporary Voluntary Team Administrator. Please be aware this is a paid position supporting a team of volunteers.

Key Responsibilities

• Providing high quality administrative and volunteer recruitment support.
• Acting as a first point of contact for volunteer enquiries and queries.
• Creating and maintaining records on CRM systems accurately.
• Ensuring compliance processes are followed correctly.
• Providing support to the Volunteer Engagement Champion and Volunteering Team Executive.

What We’re Looking For

• Recent experience in a relevant role within a not-for-profit organisation.
• Knowledge and understanding of volunteering.
• Confidence using Microsoft Dynamics and CRM systems.
• Excellent organisational and administrative skills.
• Strong verbal and written communications ability.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Terrence Higgins Trust is seeking a skilled professional to manage the dynamic workflow of our Marketing team, overseeing the timely delivery of over 600 projects annually, from large-scale campaigns to smaller-scale requests. This is your opportunity to play a pivotal role in creating powerful campaigns with maximum impact as well as ensuring we deliver accessible health information for all our audiences.   In this role, you will be instrumental in leading the use of our Asana project management system, developing new processes, and providing crucial project reporting.

The ideal candidate will be a strong collaborator, adept at coordinating across creative functions, and experienced in process improvement. Your work will directly contribute to our mission of ending HIV transmissions in the UK and supporting people living with HIV. If you have a passion for operational excellence and want to be part of an ambitious team, we encourage you to apply.

We will consider candidates looking for flexible work/part-time work arrangements. 

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness

The Role 

We are seeking a proactive and detail-oriented Onboarding Coordinator to join our team and play a key role in welcoming and guiding new groups to join the FareShare Go programme. This role will be  the main point of contact for new charities during their first 6 weeks, ensuring they are set up for success through account setup, food safety compliance, scheduling logistics, and ongoing support.  As an Onboarding Co-ordinator, you will be allocated to manage the onboarding needs across a specific geographical area; you will need to grow your awareness and understanding of this area quickly; whilst also adapting to local contexts and operational variations. 

Main areas of responsibility 

• Relationship Building: Serve as the first point of contact for new groups, fostering trust and ensuring a positive onboarding experience that reflects the unique needs of their area. 

• Account Setup: Assist groups with setting up their collection accounts, ensuring all necessary information is completed and systems are accessible. 

• System training: Assist groups in understanding the various donation platforms available to them to ensure successful collections 

• Food Safety Checks: Guide groups through initial food safety requirements, checklists, and verifications to ensure compliance before their first collection. 

• Scheduling Collections: Coordinate and confirm collection schedules, including pickup days, times, and logistics tailored to the group’s capacity and location. 

• Ongoing Support: Maintain regular communication with each group during their start with the programme, offering support, troubleshooting, and feedback collection. 

• Documentation & Reporting: Track onboarding progress, maintain accurate records, and report milestones or concerns to the Onboarding Manager. 

• Collaboration: Work closely with internal teams to ensure a coordinated and seamless experience for new groups. 

• Regional Onboarding Oversight: Manage the onboarding of new groups across a defined geographical area or multiple regions, adjusting processes to suit local requirements and regional operational nuances. 

   

Essential Criteria 

• Indepth understanding of the FareShare Go programme and working closely with charities to deliver a service that meets their needs.

• Sound understanding of the FareShare Go onboarding requirements for charities, whilst also understanding  regional distinctions and complex  schedules 

• Experience in following FareShare Go’s escalation procedures and communicating with external stakeholders 

• Experience in customer service, specifically with issue resolution around store performance with charity donations. 

• Experience ensuring organization compliance with FareShare Go policies and procedures 

• Familiarity with food safety protocols and being confident in explaining key requirements to charities

• Experience understanding and managing multiple donation platforms simultaneously 

• Strong organisational skills with experience managing workflows across multiple locations, comfortable managing multiple onboarding processes simultaneously 

• Demonstrable use of competency with salesforce reporting, informing analysis and workstream prioritisation 

Desirable Criteria  

• Experience working in food redistribution, logistics, or non-profit programme delivery 

• Training in food safety (e.g., Level 2 Food Hygiene Certificate) 

• Knowledge of CRM or onboarding software tools (Salesforce) 

Competencies and behaviours  

• An understanding of and commitment to FareShare’s mission.  

• A commitment to Equal Opportunities.  

• Flexibility and collaborative style of working across FareShare and with all our stakeholders. 

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.