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Closing today at 10:00
Royal College of Pathologists, London (Hybrid)
£42,646 pa plus excellent benefits
Posted 2 weeks ago
Closing in 4 days
The Brain Tumour Charity, Fleet, Hampshire (Hybrid)
c.£29,050 (dependent on level)
Posted 1 week ago
Closing in 7 days
The Brain Tumour Charity, Fleet, Hampshire (Hybrid)
Circa. £32,960 per year
Posted 1 week ago
Closing in 2 days
The Football Foundation, Remote
£30,000 - £34,000 (dependent on relevant skills and experience) plus generous benefits
Posted 2 weeks ago Quick Apply
Girls Not Brides: The Global Partnership to End Child Marriage, EC3A, London (Hybrid)
£70,560 per year (subject to benchmarking) rising on an annual incremental basis.
Seeking an experienced people and culture senior-level professional to join Girls Not Brides as Director of People and Culture
Posted 2 days ago
Closing in 7 days
ADD International, Frome, Somerset (Hybrid)
£28,282 per year
Posted 1 week ago
Balance (Support) CIO, Kingston upon Thames (On-site)
£24,616 per year
We are seeking people committed to creating a positive and empowering approach to supported living services in Kingston and Richmond.
Posted 2 days ago Quick Apply
Page 6 of 16
Gateshead (On-site) 2430.78 miles
Up to £31000 per annum
Permanent
Job description

Would you like to join a team committed to empowering individuals facing challenges?

Are you an experienced and passionate individual who is looking for a chance to make a positive impact and contribution to a successful charity?

We are collaborating with a dedicated charity focused on empowering individuals with disabilities to recruit for a Supporter Care and Database Officer.

You will deliver excellent standards of supporter care and be the primary contact for charity supporter enquiries and maintain relational fundraising database (Raisers Edge)

About the Contract:

  • Salary: £31,000 per annum
  • Hours: Full-time
  • Location: Based in Gateshead office

Benefits:

  • Competitive salaries
  • 'On-the-job' training
  • Training for professional qualifications
  • Pension scheme
  • Flexible working
  • Generous annual leave entitlements
  • Season ticket loan
  • The Employee Assistance Programme

About the role:

As the Supporter Care and Database Officer your responsibilities include (but not limited to)

  • Handle supporter enquiries promptly and efficiently, ensuring adherence to service level agreements.
  • Maintain high standards of supporter care through comprehensive documentation and periodic review of support processes.
  • Aid in delivering personalised stewardship products to enhance supporter engagement.
  • Ensure accuracy of supporter data and timely application of amendments.
  • Manage Gift Aid declarations and record communication preferences in compliance with GDPR.
  • Support implementation of operational plans to optimise fundraising and marketing activities.
  • Provide reports on supporter giving to inform marketing decisions.

About you:

  • Proven track record of delivering outstanding customer service, with the ability to manage and prioritise conflicting priorities effectively.
  • Flexible approach to customer service, consistently exceeding expectations and going the extra mile.
  • Familiarity and practical experience with Raiser's Edge, including proficiency in imports and queries.
  • Sound working knowledge of MS Excel or MS Access software.
  • Previous charity sector experience
  • Experience in maintaining accurate databases with attention to detail.
  • Strong IT skills and technical proficiency.
  • Capacity to handle multiple projects simultaneously, with a focus on efficient workload management.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Posted by
TPP Recruitment View profile Company size Size: 0
Posted on: 13 May 2024
Closing date: 10 June 2024 at 17:55
Job ref: J81155DW
Tags: Fundraising