2 Compliance officer jobs in London, Greater London
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About the role
Working closely with the Fundraising Compliance Lead, you’ll ensure that Parkinson's UK’s Fundraising and marketing meet required industry standards, rules and regulations that are relevant to specific activities and business practices.
Using your expertise, you will work closely with income generating and supporter experience teams to ensure action is taken to optimise and maximise existing opportunities and to capitalise as regulations and technology develop. You will work alongside governance and operations colleagues to empower teams through monitoring, reporting, improving business processes and managing risk.
What you'll do
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Be a first point of contact for colleagues requiring support triaging and answering day-to-day compliance queries; supporting the Fundraising Compliance Lead and Gift Aid Manager as required to deliver BAU and key projects.
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As a subject matter expert you will work with stakeholders to review fundraising activity, direct marketing materials and supporter journeys to ensure they meet internal policies, legal bases and the relevant rules and standards for communications.
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Liaise with and maintain relationships with regulatory and industry bodies to seek advice and resolve any matters arising alongside the Compliance Lead.
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Assist colleagues in the prevention of and in reporting breaches or incidents in line with organisational policies and regulatory requirements.
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Identify and support opportunities to improve, optimise and maximise ways of working, business processes and monitoring to increase both compliance assurance and income generation.
What you'll bring
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Demonstrable knowledge of fundraising and marketing regulations, processes and requirements, including but not limited to: UK GDPR, ICO Direct Marketing guidance, Code of Fundraising Practice, CAP & BCAP advertising codes, LCCP gambling regulations.
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Expertise and knowledge of Fundraising and Marketing activities with motivation to support the Fundraising and Experience Directorate in achieving their experience goals and income targets.
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Experience of data quality assurance, compliance monitoring and risk management.
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Experience of utilising CRM systems, preferably Raiser’s Edge and/or Salesforce NPC to check data flows, consent tracking or opt-out markers.
Applications close on Sunday 27 September.
Interviews for this role will be held on 13 and 14 October, in person at our London Office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.
The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.
The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.
About the Role:
- Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
- Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
- Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
- Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
- Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
- Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
- Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
- Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
- Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
- Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
- Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
- Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..
Why you should apply:
Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working – 2/3 days per week in the office
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time Off in Lieu (TOIL)
- Pension scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding-specific enquiries.
- A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
- A review of right-to-work documentation for the country in which the role is based.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible