Compliance officer jobs in London, greater london
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Help us create a safe, positive and empowering experience for every Girlguiding volunteer and member. Are you a confident communicator with a passion for fairness and supporting volunteers? Do you thrive on resolving complex issues, building positive relationships, and ensuring high standards are maintained? If so, we'd love to hear from you.
We're looking for a Complaints and compliance officer to join our team. In this rewarding role, you'll play a vital part in supporting volunteers across the organisation, managing complaints and compliance concerns, championing inclusion and helping to maintain the safe, welcoming environment that Girlguiding is known for.
As Complaints and compliance officer, you'll manage a varied caseload of complaints and compliance concerns, providing expert advice and guidance in line with Girlguiding's policies, procedures and Code of Conduct.
You'll work closely with volunteers, commissioners, regional and country teams, offering practical support and helping them navigate sometimes sensitive and challenging situations. This is an excellent opportunity for someone with natural curiosity, who enjoys understanding the full context of issues, working collaboratively, and making a meaningful difference to the experience of volunteers and members across the UK.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
To provide a high-quality housing management and health and safety service, acting as a primary point of contact for tenants and delivering excellent customer service. The role includes managing tenancies, carrying out health and safety inspections and compliance checks, maintaining accurate records, promoting tenant responsibilities, and taking enforcement action where required. The postholder is expected to spend approximately 70% of their time at CIHA’s managed accommodation, ensuring effective tenancy management and compliance with health and safety standards. The working hours for this role is 35 hours per week Monday-Friday. Flexible working conversations are welcomed as part of the interview process.
Our Organisation
Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
Non Charity Employer
11 - 20
To be part of the solution to homelessness in London
The client requests no contact from agencies or media sales.