Compliance officer jobs in oxford, hertfordshire
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?
ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.
As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy




The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in Army Cadet Charitable Trust UK to be the focal point for HR support, organisational planning and recruitment. You will provide HR advice and support the Trustees, Senior Leadership Team (SLT) and all line managers in our charities. You’ll ensure that we have appropriate policies, comply with legislation, recruit the right people, manage them well, and provide opportunity for continuous professional development. This in turn leads to a pleasant working environment for all staff.
Essential Skills
· Associate member of the CIPD.
· Evidence of continuing personal and professional development.
· Sound experience in an operational HR role.
· Knowledge of HR legislation.
· Information gathering and analysis skills.
· Discretion and confidentiality.
· Excellent written and verbal communication skills, especially policy drafting and report writing.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal accident insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Wednesday 29th October 2025.
Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW during the week commencing Monday 10th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Shape strategy and collaborate globally to grow life-saving stem cell donation.
- Lead key teams to ensure excellence and safety.
About Our Client
DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.
Job Description
- Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.
- Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.
- Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.
- Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.
- Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.
- Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.
- Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.
- Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.
- Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.
- Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.
The Successful Applicant
- Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
- Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
- Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
- Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
- Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
- Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.
What's on Offer
£100,000 and £115,000 basic + bonus + benefits
Contact
Rochelle George
Quote job ref
JN-082025-6820687Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Our Client
At London Museum, we believe arts, culture, and heritage are central to shaping a vibrant, informed, and connected society. Our collections not only reflect where we've come from but help us imagine where we're going. Founded through the unification of London Museum (originally established in 1912) and the Guildhall Museum (dating back to 1826), we became London Museum in 2024-a new chapter rooted in a rich legacy.As one of the capital's most important cultural institutions, we are proud to house a diverse and historic collection that continues to educate, inspire, and connect people of all backgrounds. Through our exhibitions, events, and education programmes, we aim to make London's story accessible to everyone. Underpinning all of this is a need for robust financial management and strategic planning.With an ambitious new vision in place, including major capital developments and enhanced programming, London Museum is now looking for a talented Head of Finance to lead on financial strategy and operations. This role offers a unique opportunity to shape the future of the Museum and play a key role in ensuring long-term sustainability and excellence.
Job Description
You will lead the Finance Department, overseeing financial planning, budgeting, reporting, and control. You'll ensure compliance with relevant policies and regulations, while promoting financial best practices across the Museum.
- Lead and oversee all financial functions including accounting, reporting, budgeting, forecasting, and compliance with financial regulations.
- Provide strategic leadership to the finance team and collaborate with budget managers and the Executive Team on annual budgets and financial planning.
- Produce timely monthly management accounts, financial statements, and manage the full external audit process.
- Maintain and update key financial policies and ensure adherence to governance standards and audit recommendations.
- Liaise with external stakeholders such as the City of London Corporation, GLA finance team, and auditors to optimise funding and financial processes.
- Support project finance activities including budget preparation, expenditure monitoring, VAT recovery, and risk management, particularly for the New Museum programme.
- Prepare and present financial reports, board papers, and strategic financial forecasts; deputise for the Chief Financial Officer as required.
- Manage corporate administration tasks including insurance, risk management, and statutory company secretarial duties such as Charity Commission filings.
The Successful Applicant
- Qualified accountant (CCAB or equivalent) with proven senior financial leadership in a complex organisation.
- Experienced team leader, with a track record of developing and motivating finance professionals.
- Strong technical and systems expertise, including financial reporting, audits, project accounting, and use of accounting software.
- Excellent communicator and strategic thinker, with the ability to influence at all levels and support organisational planning.
- Commercially focused, with experience managing multiple funding sources, driving efficiencies, and enabling growth.
What's on Offer
Location: London
Terms: Full-time, Permanent
Salary: £70,046 to £72,120 per annum plus benefits
Reports to: Chief Financial Officer
Responsible for: A team of up to 8, including 4 direct reports
Contact
Maria De Gracia
Quote job ref
JN-092025-6841408Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, Part Time 0.6 FTE (21 hours per week)
Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience
Reports to: Interim Chief Operating Officer
Location: ScreenSkills Office (min 4 times a week in the office)
ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.
The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.
Key responsibilities:
Facilities and Office Admin
- Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
- Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
- Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
- Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
- Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).
IT and Software
- Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
- Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.
Data and Compliance
- Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
- Coordinate and track data subject access requests as these arise.
Health & Safety
- Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
- Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
- Arrange annual training for first aiders and fire marshals.
Policies and Procedures
- Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
- Signposting staff to relevant policies and procedures as requested.
- Coordinate and track the organisations’ complaints process.
The ideal candidate will have the following:
Essential:
- Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
- Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
- Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
- Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
- Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
- Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
- Excellent time management.
- Ability to multi-task and prioritise workload effectively.
- Strong problem-solving skills, proactive in approach
- Ability to develop strong working relationships with stakeholders at all levels of the
- Organisation.
- Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
- Understanding of the needs in handling confidential information.
- A calm, confident manner, able to work equally well both under instruction and independently.
Preferred:
- An interest and understanding of the screen sector and/or skills and training
- Experience working in a matrix environment
- Previous IT experience
- Previous data and GDPR understanding
- Previous Health & Safety experience
Benefits:
- 25 days annual leave plus bank holidays
- Employee Assistance Programme (EAP)
- Access to Reward Gateway (retailer discounts)
- Season Ticket Loan
- Eye Care scheme
- Cycle to work scheme
- Life Assurance
- Modern office space in Central London
We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.
If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.
In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.
The client requests no contact from agencies or media sales.
Salary: £104,000 per annum
Contract: Full-time, 2 Year Fixed Term Contract
Lead with purpose. Shape the future. Build spaces that empower lives.
About St Elizabeth’s
Set in 60 acres of beautiful Hertfordshire countryside, St Elizabeth’s is a national charity supporting children, young people, and adults with complex needs — including epilepsy, autism, learning disabilities, and health conditions.
Our integrated site is home to a School, College, residential care, supported living, and on-site health services. Everything we do is underpinned by our values: Aspirational, Collaborative, Joyful, and Compassionate.
We’re now seeking a dynamic and forward-thinking estates leader to join our Executive Team and take responsibility for the future of our built environment — ensuring it supports our services today and scales to meet the needs of tomorrow.
About the Role
This is a strategic leadership opportunity to shape the future of a multi-disciplinary, regulated estate — across education, health, and social care.
As Director of Estates and Facilities, you will lead the long-term vision for our infrastructure, ensuring our spaces remain safe, futureproof, and aligned with the ambitions of a growing organisation. You’ll oversee major capital projects, environmental strategy, digital transformation of estates systems, and ongoing compliance across all services.
You’ll also consider how our estate can adapt and evolve to support growth — from off-site provision to new care models — and ensure we’re fully prepared for future regulation, climate impact, and service transformation.
Key Strategic Priorities
This is more than a property role — it’s about forward-thinking leadership across key areas:
Growth & Scalability
- Shape an estate strategy that supports future expansion into new geographies and service models.
- Plan infrastructure for offsite and outreach services in care and education.
Regulatory & Inspection Readiness
- Ensure robust, inspection-ready environments in line with CQC, Ofsted, HSE, and SEND standards.
- Build a culture of proactive compliance across all sites.
Digital Transformation
- Drive adoption of CAFM systems and smart building technologies.
- Use data to enable predictive maintenance, optimise space use, and enhance safety.
Sustainability & Net Zero
- Lead decarbonisation and retrofit initiatives aligned to net-zero goals.
- Secure external funding (e.g., Salix) to enable sustainable, future-facing development.
Risk & Resilience
- Develop estate-wide business continuity and emergency plans.
- Address risks posed by aging infrastructure, service disruption, and climate change.
Stakeholder Engagement
- Collaborate closely with service users, families, regulators, and commissioners.
- Ensure estate design and decisions reflect the needs of vulnerable individuals and inclusive practice.
What You’ll Bring
We’re looking for a standout leader who blends technical excellence with strategic vision and who’s ready to make a meaningful difference through place, design, and leadership.
Essential experience and qualities include:
- Proven experience in a senior estates or facilities leadership role
- A track record of delivering high-value capital projects and master planning across multi-site estates
- Strong understanding of compliance frameworks and regulated services (e.g. Ofsted, CQC, HSE)
- Passion for sustainability, digital innovation, and inclusive estate design
- Inspirational leadership with the ability to motivate multidisciplinary teams
- A proactive, collaborative mindset with excellent stakeholder engagement skills
Desirable: Professional qualifications (e.g. RICS, CIOB, IWFM) or experience in health, education, or social care settings.
Why Join Us?
This is a rare opportunity to shape the future of a unique charity with a proud history and bold ambitions. You’ll be joining a values-driven Executive Team, leading one of our most critical functions at a time of real growth and innovation.
We offer:
- Annual leave: 30 days plus service-related increases
- Healthcare: Bupa private medical cover
- Pension: Generous contributory scheme
- Wellbeing: Employee assistance, free parking, subsidised meals, and a beautiful countryside campus
- Development: A culture that invests in leadership, professional growth, and continuous learning
- The opportunity to shape one of the UK’s most distinctive models of integrated education, care and health provision
How to Apply
To apply, please submit your CV and a short supporting statement via our website.
Applications are reviewed on a rolling basis — early applications are encouraged.
St Elizabeth’s is committed to diversity, inclusion and safeguarding. All roles are subject to enhanced DBS clearance and reference checks.
#INDMGR
REF-224 318
South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.
We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.
Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.
South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners.
At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work.
Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.
We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms.
Commitment to Equality, Diversity & Inclusion
SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.
SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!
Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace.
Further Information
To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below. You can also download our five-year strategy below to help you understand more about our vision for SBSU.
Process
To apply, you will need to:
- submit a copy of your CV
- submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
- answer some questions relating to your eligibility for employment.
- provide some details about your individual identity (not mandatory)
Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration.
The job description and person specification can be found in the recruitment pack which can be downloaded below.
Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.
Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.
The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application.
Accessibility
We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.
The client requests no contact from agencies or media sales.
Team Lead South (Engagement and Support)
Location: Cambridge & Ely
Salary: £34,000 – £38,000 per annum
Closing date: 20/10/25
Interviews to be held week beginning 3rd November
Full Time (35 hours per week)
Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role. The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our South Locality – in Cambridge City and Ely. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.
We are looking for a highly motivated professional with experience working within a practical support, youth work or mental health role, and with experience of managing people. The Team Lead will bring strong expertise and leadership to Centre 33’s holistic support offer for young people aged 13-25 years: our open-access drop-in, ongoing support around practical needs such as housing, and flexible mental health support. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services. They will develop strong relationships with local organisations to ensure effective joint working and support for young people. This role may deliver ad hoc case work to support young people with more complex needs but will not hold an ongoing regular case load.
The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.
This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.
This post is subject to a DBS check, references & providing evidence of eligibility of Right to Work in the UK
Centre 33 strives to be an equal opportunities employer.
We welcome discussions about part time and flexible working arrangements
Our Vision is for a future where all young people are listened to, respected and supported





The client requests no contact from agencies or media sales.
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Head of Services
This new role reports to the Chief Executive and is a member of the charity’s Senior Leadership Team (SLT). The role reflects planned development and expansion in the charity’s direct service provision including the development of a permanent Helpline following a pilot project in 2025.
As a small national charity, the role combines hands on operational delivery and management with strategic leadership and vision for our Information services, Helpline, and other support services. You’ll lead a talented team of five direct reports (with plans to further expand) and will design, deliver, and evaluate services working closely with Guts UK teams and colleagues, and with external partners.
You’ll be responsible for services strategy and leadership oversight, budget oversight, safeguarding leadership, and services evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.
We’re looking to you to lead our strategic priority for improving information services and support including quality of life and quality of care for all those affected by digestive conditions and symptoms.
Who we’re looking for?
We’re seeking a strategic, values-led senior manager who embraces operational delivery and managing a small and dedicated team. The role requires someone with a strong track record in service delivery including a charity Helpline service.
What matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.
Location
We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity,
As Head of Individual Giving, you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity’s mission. You’ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income.
This is a senior leadership role with significant influence across the organisation. You’ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes.
As a Head of Individual Giving you will:
- Head the strategic development and delivery of all individual giving activity.
- Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship.
- Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys.
- Manage key relationships with creative agencies, suppliers, and contractors.
- Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies.
- Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer.
- Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns.
To be successful, you must have experience:
- Significant experience in Direct Marketing, ideally within a charity.
- Proven success in individual giving and campaign management.
- Strong understanding of CRM systems, ideally Salesforce.
- Experienced team leader with excellent interpersonal skills.
- Ability to manage multiple projects, deadlines, and budgets.
- Excellent communication and copywriting skills.
Salary: £54,000 per annum
Location: London, hybrid working , 2 days in the office
Contract: Permanent
Closing date: 5th November at 9am
Interview: 1st round interview 12th November
2nd round interview (if required) 13th November
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
As a member of the Senior Leadership Team and the HR subject matter expert, you will lead the transition of HR and Culture at DENS. You will develop a People and Culture Strategy that supports organisational aims, responds to increasing HR demands and ensures that DENS is able to attract and retain a diverse workforce of talented staff and volunteers. You will proactively plan for, comply with and respond to the evolving expectations of external stakeholders, including future employees, funders and commissioners, and changes to employment law.
Duties and Responsibilities
• Develop and embed a People and Culture Strategy in collaboration with the Senior Leadership Team (SLT) and the Board.
• Be the trusted expert HR Advisor to Senior Leaders, the lead on all formal Employee Relations (ER) related cases, and coach the HR & Culture Officer to support managers on informal cases.
• Keep abreast of employment law, case law and trends, sharing these with key stakeholders to ensure policy and practices are not only compliant but innovative, and supporting the assessment and mitigation of people related risks
• Gain an understanding and support leaders to innovatively respond to the recruitment challenges faced by low unemployment rates in the local area.
• Lead a proactive, data informed resource/workforce planning approach, based upon internal needs and external insight and trends (including recruitment needs, skills development, employment law changes).
• Develop a HR infrastructure and systems to support DENS’ service development. With the support of the HR and Culture Officer, review, develop and implement standardised processes and frameworks and supporting documents
• Lead, motivate and develop your team, encouraging a collaborative climate.
• Review and implement staff development initiatives, including a structured training plan, quality assurance of one-to-one meetings and annual performance reviews.
• Oversee employee relations and improved HR systems, ensuring compliance with best employment practices and risk management
• Promote a healthy workplace culture and employee and volunteer proposition through contemporary HR practices such as wellbeing, recognition.
• Lead the implementation of the EDI policy, ensuring an inclusive and equitable workplace
• Role model a culture that supports autonomy and responsibility by coaching managers on the use of tools and guidance to enable them to effectively and confidently manage employee related issues
• Ensure payroll accuracy monthly and ensure post payroll checks have been completed
• Responsible for managing the HR & Culture budget.
• You may be asked to undertake any other duties that are commensurate with the post as requested by your manager and you must carry out the duties of the post in accordance with DENS’ policies and procedures.
For an informal chat about the role, please contact Wendy Lewington on 014 42-41 2340
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation. They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.
The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects. The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work. This is a strategic and hands-on leadership role.
Key Responsibilities:
Leadership
To work collaboratively with the Managing Director and other senior leaders to
● deliver the objectives of the organisation.
● develop our services & ways of working to ensure the charity’s long term sustainability.
● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.
● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.
● contribute to strategic planning and collaborate with external advisors on specialist projects as required.
Operations
● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.
● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.
● Manage the operations and ensure efficient use of resources.
● Manage the budget, reconciliation and year end accounting processes.
● Lead on operational projects and oversee office administration, tech support and premises management.
● Lead on Quality Assurance requirements related to operational delivery.
● Manage data collection and evaluation across multiple platforms including charity log.
● Produce tailored reports and insights for funders, Trustees and partners.
● Manage outsourced contracts.
Organisational Development
● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.
● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.
Grant Management
● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.
● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.
● Deliver a regular report to the Board on performance against grants and trusts.
Team Management
● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.
● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.
● Support effective management of any non home visiting Volunteers supporting the organisation’s work.
Line Management:
● Business Support Administrator
● Data specialist (freelance)
Knowledge, Skills and Experience:
● Strategic thinker with the ability to manage multiple projects and priorities
● Proven experience in operations management
● Experience in financial management essential and using Xero is desirable
● Strong knowledge of service evaluation and data analysis
● Management experience of small/medium teams
● Solutions focussed team player
● Excellent written and verbal communication
● Flexible and adaptable to change
● Excellent organisational and project management skills
● Experience of using Charity Log or other database management systems.
● Knowledge of GDPR legislation
● Experience of Board level reporting against objectives and/or data led reporting
● Experience of working in the non-profit or community support sector is desirable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, full time
Hours: 35 per week
Location: London/hybrid
Starting salary: £49,147 - £57,010 per annum includes London weighting
Closing date: 22nd October 2025
Expected date of interviews: 5th/6th November 2025
Job ref: VA761
Freedom from Torture is the 2023 Charity Awards Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy.
Would you like to join our award-winning organisation?
About the role
This is a key role within the Philanthropy & Partnerships Team. You will lead the development and delivery of the Trust & Grants Strategy meeting and /or exceeding income targets, support the ongoing development and delivery of strategic objectives and KPIs, ensure strong stewardship of our existing donor relations and prospect new opportunities for funding. You will personally secure income from Trust and Statutory audiences in support of Freedom from Torture’s work across our clinical work, policy and campaigning priorities.
You will manage a committed team of three Trust & Grants Officers and work closely with the Head of Philanthropy and Partnerships to implement the fundraising strategy. The Trusts and Grants Team sits within the Philanthropy & Partnership Team in Freedom from Torture’s friendly, creative and ambitious Fundraising & Communications Directorate.
You will represent the organisation externally with funders and work internally with colleagues to identify opportunities for funding, in the preparation of proposals and thereafter, reports.
About you
To be successful in this role you must have demonstrable experience of developing and implementing a plan to grow Trust & Grant income, successfully meeting or exceeding fundraising targets from a variety of funders and experience managing relationships with statutory funders and trust and foundations. You will have experience of managing fundraisers and supporting them to manage their priorities and portfolios. You will have experience of measuring and monitoring income and expenditure, and team performance.
It’s essential that you have excellent communication skills and can build relationships across the organisation to develop strong fundraising ideas and support engagement with senior staff in building relationships with trusts. You will have experience of managing donor funded grants including review of financial information, preparation of donor reports and donor compliance. You must have experience and knowledge of statutory and grant fundraising research tools and grant writing in the UK charity sector.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £49,147 - £57,010 per annum includes London weighting.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Finance Business Partner
We are looking for a Finance Business Partner to join the team.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Finance Business Partner
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £55,000 including generous benefits
Contract: Permanent
Closing Date: 26th October 2025
The role
As Finance Business Partner, you will play a key operational role within the finance function, reporting directly to the Head of Finance. You will be responsible for ensuring the smooth running of day-to-day financial activities, supporting programme delivery through robust financial management, and maintaining compliance with funding and regulatory requirements.
This role is hands-on and collaborative, working closely with internal teams and the Finance Officer to deliver accurate financial reporting, manage invoicing cycles, oversee treasury and insurance functions, and provide practical financial support across Foundations.
About you
We are looking for someone with proven experience in a management accounting role, ideally within the public sector or a charity.
You will have:
- A strong track record of producing management accounts, forecasts, and financial analysis.
- Experience in supervising finance staff and managing operational finance functions.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- Excellent communication and stakeholder engagement skills.
- Experience with funder invoicing and financial reporting requirements.
- Familiarity with government funding frameworks and public sector financial governance
- Knowledge of insurance and treasury management practices.
- Proficiency in financial systems and Excel-based modelling.
The organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as Finance, Finance BP, Financial BP, Finance Business Partner, Finance Manager, Finance and Operations Manager, Finance Officer, Senior Finance Officer, Finance Lead.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.
The main purpose of this role is to support and assist Facilitators, Advanced Practitioner, Responsible Officers and Service managers in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
Key duties and accountabilities
- To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
- Be adept in managing a new client based system.
- Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
- Drafting documentation where appropriate under direction from the Service Manager.
- Communicate with referrers, specifically social workers, mental health provoiders.
- Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
- Ensure the team has excellent administrative support across all projects.
- Help manage communications both within the project team and between the project teams and project delivery partners.
- To ensure that all contractual information is recorded, updated and accessible.
- Work with Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
- Keep any relevant records for audit compliance.
- Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
- Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
- Be solution focused and able to troubleshoot.
- Collate and analyse statistical information.
- Prepare and present management information as requested by Service Manager.
- Prepare reports and provide performance information to inform decision making.
- Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).
General tasks:
- Develop excellent relationships with customers and respond positively to their needs.
- Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
Confidentiality and Information Security
- Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
- Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
- RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
- RISE is committed to keeping children, young people and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Willing to understand and oversee other projects.
Essential Experience, Knowledge & Skills
- Excellent prioritisation skills.
- Good written and verbal skills
- Excellent attention to detail.
- Ability to manage conflicting demands and meet deadlines.
- Ability to work on own initiative.
- Ability to stay calm under pressure.
- A methodical and thorough approach to work.
- Approachable, proficient and a good team player.
- Strong organizational, grammar and communication skills.
- Ability to compile data and reports.
- Ability to collate information and present in relevant format.
- Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
- A proactive approach to problem solving.
- Data analysis skills.
- A strong administrative skill set.
- Accurate data management and input at high volume, paperwork checks and claim checks.
- Competent liaising with a range of external stakeholders including senior management.
- A background in administration and proven experience of providing proactive administrative support.
- The ability to work with minimum supervision as part of a small internal team.
- Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.
Essential Qualifications
- Good general level of education including Math's and English to GCSE Level.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.
The client requests no contact from agencies or media sales.