Compliance quality volunteer roles

Remuneration: None, voluntary position. Expenses for travel may be claimed.

Time Commitment: Four formal three-hour board meetings per-year, 

Sub-committee and other officer roles require additional time. Additional meetings as and when circumstances require.

Term: Three-year terms for a maximum of three consecutive terms after which a Trustee may be reappointed following a year away from the board.

Location: Oxfordshire

Reporting: To the Board of Trustees

Reference Documents:

Charity Commission Essential Trustee Guide

Charity Governance Code

Charity Commission Guidance

Please read our accompanying recruitment pack for more information about working at

Oxfordshire Youth, including our approach to diversity and inclusion through recruitment.

Oxfordshire Youth

 

Oxfordshire Youth is a boundary-breaking youth development charity, passionate about creating a future for and with young people that gives them the best possible opportunity to realise their potential. Oxfordshire Youth supports the youth sector across the county, working with grassroots leaders; it delivers innovative youth leadership programmes; and it provides a transformational supported accommodation service for young people. In everything it does, OY aims to meet the needs and aspirations of young people. All the charity’s work is grounded in best practice safeguarding and youth work principles and practice.

1.Charity Trustees

The Charities Act 1993 defined charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity. This is the case regardless of the terminology used to describe the role. The trustee board at Oxfordshire Youth usually comprises up to twelve trustees, although there is no formal limit on the number of trustees, including the following roles: 

● the Chair of the Board of Trustees

● the Deputy Chair and CEO Line-Manager  

● the Treasurer and Chair of the Finance, Audit and Risk Sub-Committee  

● the Safeguarding Lead and Chair of the Safeguarding,Quality and Impact Sub-Committee the People and Development Lead and Staff Liaison Trustee

2.The Role of the Board

 

At its most fundamental the role of the trustee board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Oxfordshire Youth. The trustee board must always act in the best interests of Oxfordshire Youth, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility. Trustees are ultimately and legally responsible for everything Oxfordshire Youth does. Trustees fulfil this responsibility by deciding the strategy, establishing organisational policies and implementing appropriate monitoring, reporting and control mechanisms to ensure and evidence compliance. Trustees appoint the CEO and, on recommendation by the CEO, appoint the Senior Leadership Team to manage all operational matters and the operational team in line with the approved strategy, policies and control mechanisms.

3.Duties of a Trustee

 

The statutory duties of a trustee are:

● Ensure that Oxfordshire Youth complies with its Articles of Association, charity law, and any other relevant legislation or regulations

● Ensure that Oxfordshire Youth pursues its objects as defined in its Articles of Association  

● Ensure Oxfordshire Youth applies its resources exclusively in pursuance of its objects. For example, it must not spend money on activities which are not included in the objects, however worthwhile they may be  

● Contribute actively to the board of trustees by giving firm strategic direction to Oxfordshire Youth, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets

● Safeguard the good name and values of Oxfordshire Youth

● Ensure the effective and efficient administration of the organization

● Ensure the financial stability of Oxfordshire Youth  

● Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds  

● Ensure appropriate safeguarding governance, processes, training and competences are in place to safeguard children, young people, adults, staff and others that OY may come into contact with

● Appoint the Chief Executive Officer and monitor performance  

In addition to the statutory duties listed above, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives and evaluating or offering advice on other areas in which the trustee has particular expertise. Trustees must ensure that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

4.Minimum Time Commitment

 

Trustees are expected to attend an induction session at Oxfordshire Youth prior to their first board meeting. Trustees are expected to attend the four annual board meetings which last approximately three hours, these usually take place in the evening. Papers, proposals and reports are distributed one week in advance of meetings. Trustees may be asked to join a sub-committee or working group each of which have their own terms of reference and minimum time commitments. There is also an annual strategic planning board away-day or residential held each year.

5.Person Specification

 

Each trustee should have:

● A commitment to the mission of Oxfordshire Youth

● A willingness to meet the minimum time requirement

● Strategic and forward-looking vision in relation to the charity’s objects and aims

Independent judgement, political impartiality, an ability to think creatively and a willingness to speak their mind

● Good communication and interpersonal skills including a willingness to use tact and diplomacy to challenge and constructively criticize

● Integrity

● An understanding of the legal duties, responsibilities and liabilities of trusteeship (although further training will be provided)

The board of trustees collectively needs skills and experience in the following areas: 

● Leadership and human resource management  

● Financial management, income generation and enterprise  

● Safeguarding experience and expertise  

● Public policy and public affairs  

● National and local youth sector

For this position, we are looking for an individual to join the Board of Trustees who is currently practicing within the marketing, pubic relations and business development profession; or who has significant skills and experience within this field, and who would be happy to use their position to provide marketing, pubic relations and business development advice and guidance to Oxfordshire Youth.

Oxfordshire Youth (OY) recruits outstanding talent to ensure we provide outstanding programmes services to the young people of Oxfordshire and the organisations who serve them. We are committed to creating a team of people that make diversity and inclusion the normal. Oxfordshire Youth are actively seeking to recruit candidates from Global Ethnic Majority backgrounds, and from candidates who may consider themselves to have lived experiences in the areas in which they work. 

Oxfordshire Youth offers Trustees robust training to support them to succeed in their role and to broaden their knowledge on the youth sector, and other relevant issues.

6.Trustee Role Boundaries

 

Trustees in a decision-making capacity:

 

● As a board of trustees  

● As a sub-committee

● Chair - delegated authority by the board to make decisions between board meetings where necessary  

● CEO Line Manager - delegated authority by the board to make decisions between board meetings where necessary

 

Trustee roles outside of the above decision-making capacity:

 

1. Advisory role (i.e. offering advice in an area of expertise). In this capacity the Trustee is acting as Trustee but, as noted above, does not have decision-making capacity in their own right.

2. Volunteer role (i.e. participating in an operational working group). Here the Trustee is subject to the decision-making of the operational team-member who is in a position of authority. As a volunteer the Trustee is at liberty to withdraw.

3. Observer role (i.e. attending an OY workshop for young people or observing OY work). In this capacity they are acting as a Trustee but have no role beyond observing or information gathering for the purposes of strengthening their own understanding and / or board-level decision-making.

4. Champion role (i.e. spreading the message about the work of OY). In this capacity they are acting as a Trustee, helping to build the profile of the work of OY, with no decision making, but with the view of creating a positive image and sign-posting people to OY.

Rainforest Foundation UK (RFUK) is seeking a dynamic and well-connected professional with experience in fundraising, marketing and relationship building to join its Board of Trustees.

This is an exciting opportunity to join a unique and growing organisation working at the nexus of human rights, rainforests and climate change, and to use your skills and passion to deliver impact for Indigenous Peoples and other local communities on the frontline of the fight against tropical deforestation.

The role of the Board is to provide strategic vision, direction and leadership, to support the financial and operational stability needed to advance RFUK’s mission, and to promote the organisation’s continued effectiveness.

We are looking for a Trustee with experience and skills in one or more of the following areas:

• Philanthropic giving
• Charitable foundation grants
• High net worth giving
• Corporate partnerships and CSR fundraising
• Individual giving and legacies
• Networking and profile raising
• Marketing, PR and communications

Background: As their current Chair prepares to step down after an impactful and valued tenure, they are seeking a new Chair to lead their Board into the next phase of their journey. This is a planned transition at a pivotal time in their development. The Chair will work in close partnership with donors, the Chief Executive, trustees, and staff team to shape their future strategy and strengthen its governance. This is an opportunity to contribute to meaningful, lasting change for London’s communities — and to support the organisations at the heart of that change.

Overview of the role
 
The Chair of the Board of Trustees ensures that the organisation’s strategy seeks to address some of the most complex social and economic issues in London today by attracting the right partnerships and investments and ensuring that funds get to where they are needed most in the most effective, efficient and impactful manner.
 
The role holder ensures that this work is delivered with a strong focus on equity, diversity and inclusion and outstanding governance.

Principal Responsibilities
 
Strategic Leadership
 
• Provide inspiring and inclusive leadership to the Board, helping define their strategic aims, and aligning these with its vision and values
• Lead on embedding DEI principles in Board culture and decisions, and fostering a culture of transparency, learning, collaboration, challenge, and accountability.
• Facilitate a constructive, purposeful, and productive dynamic between the Board and Executive team, supporting them in identifying and managing key organisational risks and mitigation strategies.
• Ensure the charity delivers maximum community impact through a sound strategy, strong governance, and continuous learning.
• Lead the Board in overseeing the financial resilience of the charity.
• Provide effective line management to the CEO.

Sound Governance and Compliance
 
• Work with the Chief Executive to shape the Board’s agenda, aligning governance with strategic priorities.
• Ensure the Board operates effectively and adheres to its legal and regulatory responsibilities and to best-practice governance principles.
• Encourage full, meaningful, and diverse participation at Board meetings and ensure Board decisions are evidence-informed, collectively owned, and implemented effectively.
• Lead on the annual appraisal of Trustees, on Board and Committee effectiveness, and on sound succession planning.

External Relations
 
• Act as a confident and credible representative of LCF; and support the Chief Executive in developing strategic relationships and enhancing the organisation’s profile and reputation.
• Promote external engagement and horizon scanning to identify emerging risks and opportunities for innovation.
• Engage with and listen to communities and partners across London to amplify under-represented voices.

Relationship with the Chief Executive
 
• Build a strong, supportive, and honest working relationship with the Chief Executive.
• Hold the Chief Executive to account for the achievement of agreed objectives and organisational health.
• Provide regular support and challenge, balancing encouragement with oversight.
• Lead the Chief Executive’s annual performance and remuneration review, with input from fellow Trustees.

Person Specification
 
Values and Personal Qualities
 
• A strong understanding of the issues facing London’s communities and commitment to their charitable objects and work.
• Deep commitment to their values, EDI focus and to lived experience and community voice.
• An inclusive leadership style, bringing people together and valuing collaboration and diversity of thought and experience.
• Credibility and authenticity to inspire confidence among a wide range of stakeholders and communities.
• Comfortable engaging with people across diverse sectors, from grassroots groups to institutional funders.

Experience
 
• Senior leadership experience in the voluntary, public, or private sectors.
• Experience as a trustee within a charity or similar, with experience chairing or participating in effective non-executive boards.
• Proven track record in strategy, governance, and impact-led decision-making.
• Proven experience representing an organisation publicly and engaging stakeholders.

Knowledge and Skills
 
• Understanding of the community foundation and philanthropic landscape.
• Strong working knowledge of charity governance and the regulatory duties of trustees, with the ability to promote and model good governance practice.
• Strong financial literacy.

Term
 
The Chair will serve a three-year term, renewable for up to two additional terms (maximum of nine years).

Remuneration
 
The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed.

Time Commitment
 
The Chair role requires an estimated commitment of 15–18 days per year. This includes preparing for and attending four Board meetings annually, each held at their London office; participating in occasional extraordinary or quarterly sub-committee meetings; holding regular meetings with the Chief Executive; and representing the Foundation at key events or external engagements.

You may also have experience in the following roles: Board Chair, Non-Executive Director, Trustee Chair, Board Director, Chief Executive, Managing Director, Senior Director, Executive Director, Non-Executive Chair, etc.

REF-222 455

Help thousands of older people in Essex live their best lives.

Do you believe every older person deserves to live a happy, connected and dignified life? Join Age Well East as our next Chair of Trustees and lead positive change across one of the UK’s most populous and diverse counties.

Age Well East supported over 4,000 older people last year through nearly 400 volunteers and 23 staff, delivering befriending, benefits advice, social activities, and mental health support. We operate virtually and face-to-face, from our base in Clacton and across the community.

Yet, challenges remain. An estimated 47,000 older people in Essex live in poverty, 29,000 experience loneliness, and we know that in neighbouring Suffolk, 179,000 older people currently have little support

.The Role

We’re seeking a new Chair to guide the next phase of our development. You'll provide strategic leadership, act as line manager to the CEO, and ensure we continue to grow our impact while maintaining strong governance.

The expected time commitment is around 2–3 days per month, aggregated across the month to support flexibility. Board meetings are held quarterly (mostly via video call), with additional engagement as needed.

To ensure a smooth handover, the successful candidate will be invited to Co-Chair alongside our current Chair, Nick Avery. The length of this transition period is flexible and will be tailored to the new Chair’s preference, with full transition expected by early 2026 at the latest.

About You

You’ll share our belief that all older people should be able to Age Well. You’ll be collaborative, values-driven, and a confident leader able to support our CEO and work effectively with our Board. While prior Chair experience isn’t essential, we are looking for someone who has served on a Board—whether in the charity, public or private sector. Fundraising experience is a plus, and so is a strong network or voice in support of older people.

We are seeking to appoint a new Trustee and Trustee Honorary Treasurer to join our governing Council.

Trustee: 2 days per month

Treasurer: 2-4 days per month

Nottinghamshire Wildlife Trust is the county’s leading nature conservation charity run by local people for the benefit of local wildlife and communities. We are a part of a UK network of 46 local Wildlife Trusts working to protect and restore nature.

For more than 60 years, we have been championing, protecting and restoring the county’s wild places and with your support we can do even more.

We believe:

• The natural world is valuable in its own right and is under threat
• People are part of the natural world and we depend upon it for our existence
• Everyone should have the opportunity to live in a healthy, wildlife-rich natural world
• It is vital that we work with others because we all have the power to make a positive impact on the nature and climate emergencies

About you - experience, skills and qualities needed

Governance

Understanding of the Trust, our values and culture, and the legislation that we operate within. Ideally bringing experience of working in an executive role within a not-for profit / public sector organisation.

Trustees are our most senior volunteers and play an important role in leading the organisation and helping us achieve our ambitions for nature in Nottinghamshire. We greatly value the time, knowledge and experience that our Trustees bring.

Strategic

Able to shape our vision and future, and willingness to take responsibility for our long- term success or failure.

Leadership

Committed to the Trust, our vision and goals. Clear on the role of Trustee and able to commit sufficient time to the organisation. A natural team player, good listener and with the ability to affect change.

Decision making

Helping to ensure key governance decisions to be made and ensuring that Trustees make sound decisions based on clear information and evidence. Able to look at situations objectively and analytically, considering multiple perspectives. Able to manage potential conflicts of interest to maintain probity and the Trust’s reputation.

Collaboration

Forging strong relationships with the CEO, Trustees and other internal and external stakeholders. Able to connect with and influence others, understanding different interests and perspectives and with the confidence to build support for and further the work of the Trust.

How to apply

If you have a passion to join us in our fight for nature, then we’d love to hear from you! To receive a recruitment pack including role descriptions and details of how to apply, please click the ‘redirect to recruiter’ button.

If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more.

Closing date: Friday 18th July

Interviews: July 23/24/25

999 Club IS RECRUITING NEW TRUSTEES!

999 Club is a charity doing big things with people facing homelessness. For over 30 years, we've provided a safe haven in the heart of Deptford — offering hot meals, showers, practical support, and a pathway out of homelessness for good.

We're now looking for up to three new trustees to help guide our growing organisation as we develop our new 5-year strategy.

We’re especially keen to hear from people with experience in:

· Fundraising – An ability to use your networks or knowledge to champion our cause and unlock new opportunities.

· Charity Finance – provide strategic financial oversight and potentially chair our Finance Committee.

· Property or Facilities Management – Help oversee the management and potential development of our buildings

What to expect:

As a trustee, you’ll gain leadership experience, broaden your network, and play a hands-on role in tackling homelessness and improving the mental wellbeing of our community. This is a voluntary role involving four board meetings a year (a mix of in-person and virtual), plus occasional events, emails, and committee work. Reasonable expenses are covered.

Inclusion:

We’re committed to building a diverse and representative board. We particularly welcome applications from people with lived experience of homelessness, mental health challenges, or systemic disadvantage.

 

 

Lead Volunteer

Mind Retail

 

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

 

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

 

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

 

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

 

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

 

Hear from some of our existing Lead Volunteers…

 

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

 

 

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

 

 

Lead Volunteer

Mind Retail

 

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

 

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

 

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

 

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

 

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

 

Hear from some of our existing Lead Volunteers…

 

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

 

 

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We are working with the Board of the 31-school River Learning Trust to recruit an individual possessing legal qualifications to bring insight and expertise into its strategic policy and governance framework. This role involves analysing audit outcomes, reviewing data, and contributing to the development and implementation of risk mitigation strategies. The Trust supports around 16,000 young people in the Oxfordshire and Swindon areas and has an annual budget of £100m.

River Learning Trust is a well-established Multi-Academy Trust (MAT) operating for over 12 years, currently comprising 30 schools – 20 primary and 10 secondary academies, primarily located in Oxfordshire and Swindon. The majority of these schools are rated ‘Good’ or ‘Outstanding’ by Ofsted.

In addition to mainstream provision, RLT operates a multi-site Alternative Provision unit, is a Department for Education (DfE) Teaching School Hub, and manages an Ofsted-approved SCITT (School Centred Initial Teacher Training) – Oxfordshire Teacher Training – training up to 150 teachers annually.

RLT is considered a ‘mixed MAT’, including both maintained and Church of England schools. A quarter of Trustees and Members are appointed by the Oxford Anglican Diocese. The Trust serves a broad demographic, spanning both urban and rural communities, and educates approximately 16,000 pupils, with around 3,000 staff.

Socioeconomic diversity is significant, with areas of high deprivation particularly in East Oxford and Swindon.
The Trust serves a diverse student population with 22.9% eligible for Free School Meals and 20.8% identified with Special Educational Needs or Disabilities (SEND), reflecting a strong focus on inclusive and supportive education.

Students from minority ethnic backgrounds make up 60% of the cohort, contributing to a culturally rich learning environment. Additionally, 18.7% speak English as an Additional Language (EAL), highlighting the importance of language support across schools.

These demographics shape the Trust’s commitment to equity, tailored support, and high expectations for all learners.

The Trust Board consists of 10 Trustees and five members – the latter akin to the shareholder role – with an ongoing process to strengthen Board expertise. RLT is currently seeking a new Trustee with legal expertise to enhance governance, policy scrutiny, and risk management.

The Trust maintains several Schemes of Delegation to govern its operations effectively, including tailored schemes for Church schools and its teaching/training arms. Governance is supported by a Lead Governance Professional, a Director of Finance, and a team of Directors of School Improvement. Safeguarding is a key priority, with regular audits and a dedicated Trustee lead.

RLT manages an annual income of approximately £100 million. The 2023/24 financial outturn was in line with expectations. Schools remained within their budgets, and the external audit confirmed sound financial management and compliance. Reserves meet DfE guidelines. Like many Trusts, RLT faces ongoing challenges, particularly regarding SEND funding and staff recruitment and retention.

The Trust’s Requirements

The Trust is seeking a legally trained individual to bring legal insight and expertise into its strategic policy and governance framework. This role involves analysing audit outcomes, reviewing data, and contributing to the development and implementation of risk mitigation strategies. The goal is to enhance the Trust’s decision-making processes and ensure that legal considerations are embedded at all levels of governance.

While the geographic location of the candidate is flexible, a connection to the Swindon area would be particularly welcomed. The appointment will play a critical role in supporting the Trust’s ongoing governance review and will contribute to strengthening Board capacity as the organisation maintains its current size and strategic direction.

Trustees are expected to commit to five Board meetings per year, along with termly sub-committee meetings. These meetings are held in the evenings and are a mix of in-person and remote formats. In addition, each Trustee is linked to two or three academies within the Trust, fostering meaningful relationships with school leadership teams. A structured induction programme is in place for new Trustees, which includes formal training, school visits, and engagement with senior Trust leaders.

The work of the Board is supported by several key committees, including:

• Impact Committee
• Resources Committee (covering Finance and Audit)
• Safeguarding Committee

Additionally, there is an Annual Trustee Strategy Day focusing on long-term planning and reflection.

River Learning Trust operates according to core principles that shape its strategy and culture: a commitment to Excellence, a belief in Everyone Learning, and a foundation of Respectful Relationships. These values guide the Trust’s ambition to deliver academic success and personal development for every pupil, ensure no school stands still in its improvement journey, foster high-quality collaboration that raises standards and reduces workload, and build a culture of joint accountability across all its schools.

The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations. 

We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities. 

Applicants should have the capacity to provide around 4-6 hours per month on a flexible basis, with some months quieter/busier than others.

We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience serving on a Board of Trustees (preferably as Chair), in ​governance, strategic planning, and the non-profit sector.

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check and meet the statutory conditions for serving as a Trustee (attached). Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]

Federation of Scottish Theatre (FST) have an exciting new opportunity to join their Board of Trustees. In a bold step toward broadening our vision and impact, FST recently updated our governing documents to welcome Non-Executive Directors from outside our membership. This change opens the door to fresh ideas, diverse expertise, and valuable insights from beyond the arts—strengthening FST’s leadership and enriching our work. We are particularly interested in candidates with backgrounds in finance, public policy and research, and legal and/or finance. 

FST are actively working to build a Board and staff team that reflects the richness and variety of the communities we serve, believing that diversity fuels creativity and strengthens leadership. We’re looking for curious, and collaborative thinkers—people who bring different perspectives and challenge the status quo. We particularly welcome applications from people of colour, gender-diverse individuals, disabled people, and others whose voices have historically been underrepresented in our sector. This is a space where your voice matters—and will be heard.  

What’s Involved 

The Board of Trustees work on a voluntary basis and meet four times a year. We welcome candidates from all over Scotland and can facilitate online attendance at meetings as required.   

Role of a Trustee:  

1. To play a key role in the development of the FST vision, contributing to the strategic leadership, sound management and proactive development of the organisation.  

1. To ensure that the FST principles of good and proper governance continue to be upheld, and to fulfil duties and responsibilities in line with the organisation’s Memorandum and Articles of Association.  

1. To ensure that FST protects its future through robust policies, risk management, accounting procedures, internal controls and systems and to ensure that these are audited and reviewed in line with all regulatory and legal requirements.  

1. To attend and contribute to Board meetings and the Annual General Meeting.  

1. To work closely with the Chair and all other Trustees and to advise on major issues to the Board as required.  

1. To work constructively with the Chief Executive, and as appropriate with senior management and the wider staff, to ensure that FST delivers on its core vision, mission and business plan.  

Additional information about the responsibilities of being a Trustee can be found on the website of Scottish Charity Regulator - more information in the job pack.

What We’re Looking For 

We are looking to recruit two Co-opted Board members over the coming months.   

Following a recent review of Board membership, we have identified the need for new Trustees and are looking for candidates with skills and experience in each of the following areas:  

• Financial – Strong financial background, ideally with expertise in charity and not-for-profit accounting and experience working with small charities 

• HR/Legal - Senior level experience in HR and/or the legal landscape surrounding employment with knowledge of of best practices in people management, organisational culture, and employment law—particularly within the charity or arts sector 

• Public Policy and Research - Senior experience in public policy and research, ideally within Scotland. For example, you may have worked on developing policy positions, conducting sector-specific research, or creating tools to influence change at a national or local level 

As well as the skills and experience aligned to one of the two candidate opportunities described above, we expect all Board members to embrace the following qualities :  

1. An understanding of (or willingness to learn) the culture sector  

1. Advocacy experience  

1. Sound analytical and problem-solving skills  

1. Ability to communicate effectively with a diverse range of colleagues and stakeholders  

1. An understanding of access, inclusion, diversity and equal opportunities issues  

1. Experience of working effectively as part of a team, project group or committee  

1. Good, independent judgment  

1. An ability to think creatively  

1. Awareness of risk and the need to balance ambition with sustainability  

1. Ability to conduct oneself with integrity, objectivity, and honesty  

Recruitment timeline   

The deadline for applications is 10am on Tuesday 22 July 2025.   

You will receive a response from FST by 6pm on Friday 25 July 2025.   

Interviews will be held from w/c 28 July onwards depending on individual candidates' availability.  

 

 

 

Lead Volunteer

Mind Retail

 

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

 

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

 

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

 

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

 

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

 

Hear from some of our existing Lead Volunteers…

 

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

 

 

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.