Consumer experience and insight manager jobs

The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.

The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.

This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.

About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.

Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.

Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.

Key Responsibilities

• Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
• Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
• Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
• Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
• Manage budgets and resources effectively, ensuring maximum return on investment
• Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
• Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
• Lead on content, audience and stories strategies
• Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
• Support our income and growth through promoting public fundraising activities and supporting corporate partnerships 

Person Specification

• Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
• Proven ability to develop impactful campaigns across digital, print, and media channels
• Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
• Strong organisational skills, with the ability to manage multiple projects and priorities effectively
• Proficiency in marketing analytics and data-driven decision-making
• Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
• Ability to work collaboratively with various teams and external partners

What’s on Offer

• Salary: £60,000-£64,000

• Permanent
• Location: London, hybrid – 2 days in the office per week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Earthsight is looking for a researcher/campaigner to join our Southeast Asia and Africa team, delivering impactful research, analyses and advocacy on forest-risk commodity supply chains.

Earthsight is a London-based non-profit organisation dedicated to researching and investigating environmental and social crime and injustice. We use cutting-edge investigative methods to uncover and expose wrongdoing. Since emerging as a fully-fledged organisation in 2016, our reports have garnered headlines, won awards and triggered major changes by governments and corporations.

We seek to create positive change by influencing government policy, exposing greenwashing and raising awareness among key constituencies about the impacts of global supply chains on the world’s forests and forest communities.

Most global deforestation is driven by industrial production of a handful of major commodities, including beef, soy, palm oil and wood. A large proportion of this production is to meet demand in major international markets. Earthsight plays a key role in highlighting the complicity of corporations in the EU, UK and US in the destruction of ecosystems and human rights violations overseas. As part of global coalitions, we have succeeded in getting laws developed or passed in all these jurisdictions which aim to eliminate environmental or human rights abuses from these supply chains.

As part of a small team, you will monitor developments in Southeast Asia and Africa relating to commodity-driven deforestation, including wood, palm oil, cocoa and rubber. You will help to deliver in-depth investigations which expose large companies for sourcing products linked to horrific abuses, and trigger government action in response.

You will lead Earthsight’s monitoring of the global timber industry, and will share your findings and insights with the rest of the team, particularly in relation to the sector’s certification and traceability schemes and technologies.

The position is offered as a full-time permanent contract. The successful candidate would preferably be based in the UK and able to come into our office in London on a regular basis. Earthsight is an equal opportunities employer and is committed to ensuring careers in the charity sector are open to all. We value difference and believe it enhances our capabilities. We therefore particularly encourage applications from people from a range of different backgrounds.

Main tasks and responsibilities

• Monitor relevant media, NGO, think-tank, government and academic reports on supply chains of palm oil, rubber, cocoa, pulp, paper and wood from Southeast Asia and Africa, particularly Indonesia, West Africa and the Congo Basin, to the EU, UK and US
• Monitor and analyse developments within the global timber industry and trade, particularly in relation to certification and traceability systems and technologies
• Build and maintain a strong understanding of relevant trade links for palm oil, rubber, cocoa, pulp, paper and wood from key countries in Southeast Asia and Africa to consumer countries/regions of particular interest (e.g. EU, UK, US), through analysis of third-party reports and raw trade data and shipment records
• Keep abreast of wider policy and industry developments in key countries in Southeast Asia and Africa, including case studies of deforestation or rights abuses related to the commodities of concern; general deforestation trends; and developments in government policy related to the impact of commodities on forests
• Carry out desk-based research into chosen case studies, drawing on shipment data, company reports and websites, satellite imagery, corporate records and trading websites; and through remote meetings with relevant actors, including researchers and activists in the countries concerned
• Assist in planning and carrying out field research on selected cases if needed. Occasional travel to moderately risky environments may be required
• Provide detailed reports of research findings for internal review
• Assist with turning research findings into published reports, analyses, policy messages and recommendations, films and other external outputs. Tasks may include fact-checking; drafting and editing written outputs; contributing to graphics, videos and other multimedia outputs; and other tasks as required
• Assist with efforts to secure media coverage for reports, analyses and op-eds, including by helping draft press releases and briefing journalists on details of research
• Assist with production of social media content, particularly on LinkedIn
• Support Southeast Asia & Africa Team Lead in implementing advocacy activities based on research findings and the organisation’s overall strategic goals, including by participating in meetings with policymakers, civil servants, NGOs and other key stakeholders (either remotely or in person in the UK or EU)
• Help build and maintain relevant contacts, including with NGOs, journalists and researchers in key countries
• Other suitable tasks as required by the Southeast Asia & Africa Team Lead

Person specification

Essential

• At least two years’ experience working as a researcher or campaigner in the field of environment, forests, climate change, human rights or related issues
• Excellent research and/or campaigning skills, with proven ability to analyse and draw on detailed information from a variety of sources to produce meaningful content or influence a desired campaign outcome
• Strong writing skills, with ability to produce compelling, impactful and persuasive texts in English for external audiences
• Ability to establish and maintain effective contacts and relationships with external stakeholders
• Strong attention to detail and factual accuracy
• Good knowledge of Microsoft Office, especially Excel
• Self-motivated and collaborative team player
• Commitment to Earthsight’s mission and values

Ideal

• Experience conducting research in relevant countries/regions, especially Indonesia, West Africa and/or the Congo Basin
• Experience working with shipment records and satellite imagery
• Fluency in either Indonesian or French

Desirable

• Advanced knowledge of and experience with Microsoft Excel
• Knowledge of GIS software and platforms
• Formal training in investigative methods, such as OSINT
• Knowledge of timber trade and relevant certification schemes

Benefits

• Among what Earthsight offers is:
• Generous employer’s pension contribution
• Flexible and hybrid working policies
• 25 days annual leave with one extra day for every year with the organisation (up to 30 days)
• Cycling to work scheme
• Employee Assistance Programme with access to coaching and counselling

Location: preferably London (hybrid and flexible work available, with three days a week in the office expected for those living in London)

35 hours a week (40 hours including a one-hour paid lunch break)

How to apply

Please complete the linked application form by Thursday 22 January 2026. Shortlisted candidates will be invited for an interview and a writing or research test. Only shortlisted candidates will be contacted.