Consumer insight and experience project manager jobs

About Us

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.

About the Role

As People and Culture Lead, reporting to the Director of Execution & Planning, you will be responsible for the delivery and development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.

You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.

This is a great role for an experienced People professional who believes in the power of a people-centred organisation, has had previous success in delivering people and culture change projects and working in a business-partnering role. You will be comfortable managing upwards, acting as a trusted advisor, and confident being the face of People and Culture at an organisational level. You will thrive in a dynamic non-profit environment, delivering on complex and impactful projects around the world. We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.

Responsibilities

Employee life cycle management

• Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems 
• Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
• Ensure the ongoing development of our P&C offering is aligned with our culture

Support & advice to leaders and managers

• Build strong working relationships with senior team leaders in order to support them directly
• Provide coaching, guidance and support to people managers ensuring that our people are supported to thrive and develop
• Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s  policy, best practice and employment legislation

Support delivery of Global Canopy’s People plan

• Alongside the Director of Execution & Planning, drive the implementation of people initiatives and be responsible for the successful embedding of changes
• Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
• Provide and present reports and maintain KPIs related to our people.

Management

• Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
• Manage the relationship with our EOR providers
• Alongside the Director of Execution & Planning and Operations Coordinator, provide leadership on data protection across the organisation

About You

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• Alignment with our values and our mission and a commitment to collaboration and a passion for developing an organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Demonstrates credibility and emotional intelligence
• Structured and effective in communications
• Able to handle difficult situations sensitively and confidentially
• Initiative and ability to manage and prioritise own workload, working to deadlines
• Creativity

Skills and experience:

Required:

• CIPD level 5 or equivalent experience
• Experience managing all aspects of employee lifecycle 
• Strong understanding of UK employment law and best practice
• Experience and expertise to support in the areas of diversity and inclusion, learning and development, and employee wellbeing and engagement in a hybrid context
• Experience of working in an advisory capacity and regularly reporting to senior leaders
• Experience of working across different departments/functions in a matrixed and int’l organisation
• Line management experience

Desirable

• Ability to take a leadership role in change projects
• Experience of working internationally with employees based outside the UK – and covered by non-UK law
• Experience or understanding of the context for a charity / not for profit organisation

Salary & Benefits

Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.

Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the instructions and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

Right-to-work in the UK is required for this role.

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is 27 April 2026 at 9 am GMT. We will be conducting rolling interviews after the Easter bank holidays. Early application is encouraged, as we may close the position early if suitable candidates are identified.

First-round interviews will be held online. We plan to conduct second-round interviews in Oxford when possible (we will reimburse reasonable travel expenses for candidates). A written task and key colleague meeting will also form part of the selection process.

Role Purpose:

About Fair4All Finance

Fair4All Finance is a not-for-profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our funding comes from The Dormant Assets Scheme. The scheme makes it possible for money in dormant bank and building society accounts to be used to help good causes.

There are at least 20.3m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s almost half of adults in the UK.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.

Innovation and Development 

As we continue our exciting growth plans to deliver on our ambitious goals and refreshed strategy at Fair4All Finance, following additional funding from the Dormant Assets Scheme, we are seeking an Associate Director Commercial to join our Innovation and Development Team.

The role involves delivering a portfolio of work which includes completing, negotiating and managing innovative product pilots with commercial and mainstream financial providers, Fintech providers and not for profit community lenders; supporting programmes and transactions on our technology workstream; considering ad hoc strategic opportunities for market interventions and transformations.

Role Purpose:

This is a brilliant opportunity to join a growing and dynamic team working to make the financial services sector fairer for everyone. Millions of people are unable to access the mainstream products and services that meet their financial needs and have to choose between going without essentials or turning to high-cost credit or illegal money lenders. Without safety nets like credit, insurance or savings, everyday life events or financial shocks can tip people into increasingly vulnerable circumstances.

One of Fair4All Finance’s key strategic priorities, and a focus of the Innovation and Development team, is to transform the market, to test and deliver the right products to all customers who need them including dramatically improving access to credit, insurance and resilience products by attracting new entrants, scaling existing providers and supporting mainstream providers to diversify their offerings.

A key part of our strategy is to test and scale product propositions, working in partnership with providers, and, where successful, to scale these propositions up for long term success. We do this by codesigning propositions that work for the customer, commercial arrangements that work for the provider, societal outcomes that deliver for the funders and stakeholders.

The Associate Director – Commercial will lead on the commercial lifecycle of proposition tests, meeting potential partners and developing a pipeline of opportunities through to procurement (where appropriate) or running a transparent competition via a subsidy scheme, bid assessment, contract negotiation with significant providers of lending, insurance and savings products. You will work with those providers to oversee the successful setup and delivery including building in how we measure the success of the pilot or proposition and evaluate the impact.

Also key to the role is liaising with the Head of Proposition, Design and Development to design end to end products that meet the needs of people in financially vulnerable circumstances. Strong collaboration with other members of the team is also essential to build the evidence base (economic, value for money and societal impact) which you will then build into business cases for long term funding for these propositions, or alternative financial support. You will work flexibly across our portfolio of partnerships and propositions as it develops.

You will also engage with the Investment team to:

• Establish appropriate commercial agreements, investment structures and legal vehicles to safeguard our funding.
• Make clear and evidenced recommendations to our Investment Committee on the case for investment into our product and service pilot propositions.
• Oversee Innovation and Development team input into our ongoing portfolio management and reporting.

Key Responsibilities:

Delivery of Strategic Priorities

• Develop and scale new proposition pilots through commercial partnerships, 60%

oWork with the team to be a key contributor in developing a pipeline of opportunities and potential partners to pilot products and propositions and lead on major market engagement exercises for key programmes of our work.

oLead on the process of selecting and appointing the providers who can deliver tests of those propositions and in setting up the diligence process and contractual arrangements for iterative testing and learning, robust data capture, and for their subsequent scaling if successful 

• Design and structuring of long-term financial instruments and subsidies to enable scale up, 20%

You will:

oSupport our work to stimulate new entrants and/or encourage provider pivots by designing appropriate risk and commercial mechanisms. 

oBe responsible for using early and final evaluation evidence to build the business case for the ongoing delivery of the proposition pilots and scaling them up in the future.

• Reporting, monitoring and pilot partner management, 10%

oOversee reporting and monitoring of pilot and proposition work as required supporting appropriate input and commentary into our portfolio management and financial tracking of commitments.

• Financial and procurement management and framework utilisation, 10% 

oWork closely with our procurement team and in house counsel adhering to our commercial frameworks for supply.

oManage suppliers and contracts to ensure the obligations are fulfilled to the appropriate quality and timelines.

oWork with the leadership team to set appropriate budgets for work to deliver value for money and oversee financial monitoring of Innovation and Development pilots and projects.

For further details please see the Careers4Change website

Skills and Experience:

Essential experience and capabilities

• A high tolerance for complexity and ambiguity as well as being a self-starter, with the ability to take commercial arrangements from scoping through to procurement, delivery, learning and evaluation, closure or scaling up.
• Exceptional stakeholder management skills including ability to operate in a multi-stakeholder, multi-funder environment and bring clarity to complexity .
• Experience of financial services especially as regards consumer facing propositions and the commercial arrangements in place for their delivery.
• Contract and Supplier Management skills – The ability to work collaboratively with suppliers, being able to iterate and learn within proposition pilot experiences to contribute to improved supplier and outcome performance and utilise, where relevant, contract structures for extensions, variations, transfers, data management.
• Fluency in commercial contractual arrangements and in the management of external counsel and specialist consulting expertise where additional insight is needed. To be highly numerate with a keen understanding of structuring business cases and commercial models.
• Experience working alongside investment professionals to structure arrangements where lending capital is provided to enable the delivery of financial services.
• Highly numerate with a keen understanding of structuring commercial deals to work for all parties.
• Strong written and verbal communication skills.
• Strong organisational skills and attention to detail.
• People management experience and skills, and the ability and willingness to represent our organisation externally and with senior stakeholders.

Desirable experience and capabilities

• Experience in working with the public sector, ideally with the civil service, and an understanding of how to make the economic and social case for interventions with some understanding of subsidy, procurement, and additionality.

Please forward your CV and provide an answer to the following sift question (in 250 words or fewer) via the Careers4Change website:

“What attracted you to Fair4All Finance, and what excites you about this role and our mission?”

 All applicants must have an existing Right to Work in the UK.

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop and all team members can contribute to their fullest potential.

Job title: Associate Director-Commercial

Location: Hybrid/ London office & WFH

Reporting To: Director of Innovation & Development

Contract:Full time permanent/open to flexibility

Salary: £75,000-£80,000

Date Closes: Thursday 9th April 

Head of Policy & Public Affairs

Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with businesses, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

We are looking for an exceptional individual to fulfil the role of Head of Policy and Public Affairs. We are looking for an experienced public affairs professional who can design and implement a public and parliamentary affairs strategy and support the team’s projects across public and parliamentary affairs, research, law and legislation, and UK Government consultation and inquiry work.

The requirement

• Demonstrable experience of working at management level in a public policy role in a topic related to disability, diversity and inclusion in the UK.
• Strong experience in setting and delivering a public and parliamentary affairs strategy.
• Strong experience of developing of new insights and policy positions within a team in an organisation working with other internal teams (such as comms and media) to communicate and promote those positions.
• In depth knowledge of the disability and reasonable adjustments element of UK legislation, and equality law as per the Equality Act 2010, the Employment Rights Act, Health and Safety at Work.
• Experience of acting as public facing spokesperson for an organisation.

For the full job description-person specification and additional information for applicants of this role and instructions on how to apply please visit our website below via the button below:

How to apply

We are asking applicants to send their CV and covering letter to apply for the role. Writing to a high standard in English is key to this role, as is writing to tight specifications and word count. A mistake is fine – we all make them. But your covering letter and CV should be well-written, with accurate use of English spelling and grammar. Your covering letter should tell us why you want to work in BDF’s policy and research team and why you think you would suit the role. Your letter should not exceed 400 words in total. Applications should be sent to jobs @ businessdisabilityforum .org .uk. 

• Closing date for applications: 19 April 2026
• First interviews are planned for the 27, 28 & 30 April.
• Second interviews are likely to take place in the week commencing 5 May 2026.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

Save the Children International has an exciting opportunity for a Global Legacy Fundraising Lead to join our global team.

Team and Role Purpose

The ‘Global Legacy Lead’ is part of Save the Children International’s (SCI) Global Fundraising Team. The purpose of this team is to catalyse growth of fundraising globally, with particular focus on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. This team of global fundraising experts works closely with Save the Children member offices around the world, providing them with strategic and implementation support in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members. 

Role purpose

Save the Children is pursuing an ambitious global growth agenda, with long-term, sustainable, unrestricted income as a critical enabler of impact for children. Legacy fundraising represents a significant, yet underleveraged opportunity across our global movement.

The Global Legacy Lead will serve as Save the Children’s senior global expert on Gifts in Wills, leading the creation, evolution and global roll‑out of the organisation’s Legacy Strategy. This includes setting the strategic direction, elevating legacy fundraising as a core driver of long-term unrestricted income, and ensuring Members have the capability, tools and insight needed to maximise growth.

The role provides high-level strategic guidance, deep technical expertise, and cross-market leadership to strengthen pipelines, shape market strategies, build capacity and embed a culture that recognises legacy income as essential to financial sustainability and future impact for children.

Job Title: Global Legacy Fundraising Lead

Reports To: Global Head of Individual Giving and Market Development

Work Pattern: Hybrid/Remote with flexible working options available

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers

Required Time Zone: GMT +/- 6 Hours

Contract Length: Permanent

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment

Language Requirements: English – Fluent, other languages a bonus.

International Travel: up to 10% 

Budget Responsibility: Approx $20 - $50K depending on projects needed, though influence over global legacy budgets of $millions

Principal Accountabilities

o Strategic Global Leadership

• Lead the design, implementation and ongoing evolution of Save the Children’s Global Legacy Strategy, ensuring alignment with long‑term organisational growth plans.
• Establish an Executive‑level Legacy Acceleration group to drive legacy engagement, prioritisation and investment from the top of the organisation and champion legacy fundraising across the organisation, communicating its strategic value and supporting a culture shift toward long‑term income generation.
• Provide global guidance on pipeline forecasting, ROI analysis, investment planning and long‑term growth modelling.

o Market Support, Capability Building, Tools & Knowledge Management

• Identify high‑potential markets and provide targeted strategic support to build strong national legacy strategies and deliver deep 1‑to‑1 support to key practitioners, strengthening skills, capacity and confidence.
• Lead the global community of legacy practitioners, driving ambition and sharing best‑practice marketing, stewardship and supporter‑journey insights.
• Develop or refine data‑mining and prospect‑identification tools (e.g., propensity modelling) to help Members identify high‑potential audiences.
• Maintain a global repository of best practices, ensuring easy access to optimised assets, testing frameworks, creative content and strategic insights.
• Track global and market‑level legacy performance to inform strategy and monitor progress.

o Contribute and Integrate Across Fundraising Programmes

• Collaborate with Philanthropy and Donor Development Leads to ensure an aligned pipeline‑building strategy and reduce functional silos as well as supporting or leading relevant cross‑team projects, including areas such as Mid‑Value that strongly intersect with legacy.

o External Sector Engagement & Market Intelligence

• Represent Save the Children in global fundraising networks to stay at the forefront of innovation and emerging trends in Legacy fundraising, to participate in benchmarking peer performance and encouraging sector collaboration.

Experience and Skills

Essential

1. Significant experience in strategic legacy leadership roles in large fundraising organisations. 
2. Experience of leading the development and implementation of large-scale legacy strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.
3. Proven experience of delivering legacy fundraising with a demonstrable record of success in securing pledgers and developing a legacy pipeline.  Experience in doing this in multiple markets is an advantage or at the global level in an international team.
4. Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions. 
5. Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity. 
6. Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others. 
7. Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset. 

Desirable

• Experience of running successful Mid-value Fundraising Programmes

Education and Qualifications

Essential

• A degree in Marketing, Business Administration, Nonprofit Management, or relatedand/or equivalent relevant experience to a senior level.
• Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.
• Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our Recruitment Process

• Application review by our recruiting team based on your CV and cover letter
• Two-stage competency-based interviews with the hiring team
• Some recruitment may include an additional assessment or case study stage, or a third stage interview
• If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.  All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.