Consumer insight and experience project manager jobs
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have an exciting opportunity for someone who is interested in both research and converting that research into compelling data and stories to support our policy and influencing work.
This role will sit within our Research & Impact team, but will work across our communications, fundraising, and policy & influencing teams, particularly working closely with our senior leadership team to support our policy & influencing work. By converting the evidence and research from the research & impact team in to actionable insights and recommendations which can be shared with our funders, supporters and key decision makers such as policy makers and civil servants, you will play an important role in promoting the importance of prevention work as a tool to prevent domestic abuse and sexual violence.
We are looking for someone with some experience in research and evaluation who has a passion for communication and storytelling. You will enjoy exploring quantitative and qualitative data to pull out meaningful insights, building relationships with a range of internal and external partners, and using data and evidence to persuade others to prioritise prevention-focused approaches to addressing societal issues.
Key responsibilities
The main responsibilities of this role are:
- EnsuringTender’s projects implement Tender’s Theory of Change and evaluation processes, and ensure learnings from evaluations are used to improve Tender’s work
- Analysing Tender’s evaluation results and carrying out secondary research to produce reports and guidance on best practice approaches to preventing domestic abuse and sexual violence
- Using the findings from Tender’s evaluations and research to author and disseminate (on behalf of Tender and working in partnership with other organisations) recommendations for policy makers on preventing domestic abuse and sexual violence
The client requests no contact from agencies or media sales.
Thank you!
- Are you looking for a role where you get to make a real difference for people everyday?
- Do you love working in a busy vibrant environment with others?
- Do you have an understanding of the complex needs affecting older people and their carers?
Be part of our Community Support Team at Age UK Sutton
The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton. The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework.
The service provides free, confidential and impartial information and advice to all older people and their families and carers. We work with older people to identify their own goals, set priorities and create a shared action plan whislt maintaining high levels of customer care.
Community Support Advisers play an important part in service delivery. You will undertake initial exploration and diagnosis before deciding whether a client requires basic information and advice, signposting or regulated advice. You will deliver regulated advice to clients predominantely in the areas of welfare benefits, housing, and health and social care. It is vital that advice is delivered in an accessible way for all clients.
We are looking for a person-centred Adviser who:
- Can effectively commnunicate accurate and impartial information and advice to older people with a wide range of support and communication needs
- Can manage case work and client relationships to ensure excellent client care and accurate recording of actions, evidence and outcomes
- Can work well with external agencies and our own services
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
We strive to make our recruitment process fully accessible to all applicants and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, this will not adversely affect your chances of being shortlisted or invited to interview.
Registered Charity
21 - 50
Our Mission is to make Sutton a more Age Friendly place.
The client requests no contact from agencies or media sales.