Content and brand manager jobs in jersey, trinity
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: W/c 16 June
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Role: Direct Marketing Executive (acquisition)
Salary: £29,697 - £32,683 (England) £33,533 - £36,767 (including London weighting)
Closing date:04/06/2025
Hybrid/Working from home, with London based candidates expected to work in the London office 8 days a month
Note: The position is also available for an immediate start
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio.
About You
- You will have experience of running effective national campaigns using a variety of fundraising channels
- Demonstrable, relevant experience including digital, email, social media, direct mail, and telemarketing
- Strong organisational skills with the ability to effectively manage conflicting priorities
- Knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About the Role
- Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
- Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
- Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
JOB DESCRIPTION: Strategic Communications Lead
Job Title: Strategic Communications Lead
Location: Hybrid – Hampshire / Stirling offices / Remote
Salary: £37,500 (pro-rata)
Hours: Full time (flexible)
Contract: Permanent
About us:
Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.
We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Visit our website for more information.
Main Purpose of the Post
To lead the strategic planning, development, and delivery of Learning through Landscapes’ (LtL) communications and marketing activities. This role will ensure effective communication with key audiences, grow engagement, and strengthen the LtL brand, positioning the organisation as the leading voice in outdoor learning and play. The Strategic Communications Lead will oversee all communications activities, manage a growing team including the Digital Marketing & Operations Manager, and ensure alignment with organisational goals and the communications strategy.
Specific Duties
Strategic Leadership
• Lead the development and implementation of the LtL communications strategy in line with organisational objectives.
• Align communication efforts with the key goals of growing audience engagement, generating leads, and enhancing the charity’s visibility and credibility.
• Act as a brand guardian, ensuring all communications adhere to LtL’s brand guidelines and key messaging.
Team Management
• Line-manage the growing Communications team, including the Digital Marketing & Operations Manager, providing guidance, support, and oversight of their responsibilities, including social media, website, and email marketing activities.
• Foster a culture of collaboration and innovation within the communications team, and work closely with other departments to align communications with organisational priorities.
• Provide regular performance reviews and professional development opportunities for direct reports.
Campaigns and Content Development
• Plan and oversee the creation of compelling and engaging content for digital and traditional media platforms, ensuring alignment with key messaging.
• Work with the Digital Marketing & Operations Manager to deliver multichannel marketing campaigns, including organic and paid campaigns across platforms such as social media, Google Ads, and email.
• Lead on the development of innovative approaches to audience engagement, including storytelling, case studies, and evidence-led communications.
• Lead the delivery of the Outdoor Classroom Day campaign, including coordinating media interest, collaborating with global NGOs and internal teams on campaign themes, and managing data collection, evaluation, and related communications.
External and Internal Communications
• Serve as the first point of media contact for LtL, building relationships with journalists, influencers, and partners to amplify LtL’s reach.
• Advise and support internal teams on communication best practices, integrating communications planning into the early stages of project development.
• Collaborate with partner organisations to deliver cohesive and impactful communications plans for joint projects.
• Strengthen internal communication processes to ensure organisational cohesion and awareness of communications initiatives.
Monitoring and Evaluation
• Improve systems for measuring and reporting communications impact, including audience engagement, conversion rates, and campaign effectiveness.
• Provide regular reports to senior management, using data to demonstrate progress and inform future strategies.
• Conduct ongoing analysis of audience behaviours and preferences to refine communication efforts.
General Responsibilities
• Stay informed on trends in digital marketing, communications, and education to keep LtL’s approaches current and impactful.
• Support organisational goals by contributing to cross-functional projects and initiatives.
• Ensure all communications comply with GDPR and safeguarding policies.
• Represent LtL at relevant external events and networks as needed.
What you’ll need:
• Experience of leading communications or marketing at a strategic level, preferably in the charitable or education sectors
• Proven ability to develop and implement multi-channel communications strategies that grow engagement and support organisational goals
• Experience of managing staff, fostering collaboration, and supporting professional development within a communications team
• Strong track record in campaign planning and delivery, including digital marketing, content creation, and media engagement
• Excellent written and verbal communication skills, with a keen eye for detail and storytelling
• Computer literate with experience using digital marketing tools and platforms such as email marketing systems, social media scheduling tools, and content management systems
• Strong understanding of branding and the importance of consistent messaging
• Confident using data to evaluate performance and inform strategy
• Proactive, organised, and able to work flexibly across multiple priorities
• Knowledge of GDPR compliance and safeguarding in a communications context
• A commitment to the values and mission of Learning through Landscapes
This is an indication of the scope of the role. If you don’t have all of the above
but feel it could be the role for you, talk to us!
What we offer:
• Flexible working
• Holiday, 28 days + bank holidays + a “birthday gift” day
• Laptop, phone and all travel & subsistence expenses
• Family & carer friendly policies
• Training and CPD by agreement
• Sick pay
• Pension scheme – 5% employer contribution
• Subsidised Christmas meal
• Free office refreshments
• A supportive and welcoming team of colleagues.
We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 50% of the “What You’ll Need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.
We are happy to support with any reasonable adjustments that are needed within the recruitment process.
If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see our website for contact details.
To apply: Please send the following to our recruitment email - see our website for details.
• Your CV
• A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate
• Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.
The recruitment process:
The deadline for applications is 8 am on Monday 2nd June 2025.
If you have not heard from us by 5 pm on Tuesday 3rd June 2025, you have not been shortlisted.
Shortlisted candidates will be invited to interview at our offices in Eastleigh, Hampshire on Tuesday 17th June 2025.
Candidates will be informed of the outcome of the interviews by Wednesday 18th June 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a creative and adaptable individual. This person will develop and deliver outstanding communications that brings people into the movement to improve the rights of people seeking sanctuary. By doing this they will create positive change and increase the number of individuals donating to the cause.
We particularly welcome applications from people who have personal experience of the asylum system and migration. To support all applicants, a preparation session will be offered by the New Beginnings team at Voluntary Action Sheffield.
For further information about our work please visit our website.
To Apply
To apply, please submit the following:
1. A covering letter (no more than 2 pages long). In this letter:
-
Say why you are applying for the job.
-
Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.
2. A brief summary of the work and volunteering you have done or a short CV.
3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. This session will run on the week commencing 2nd June at The Sanctuary - (exact date and time tbc).
Closing date for applications is Sunday 15th June at 5pm.
Interview will be held w/c 23rd June.
To apply, please submit the following:
1. A covering letter (no more than 2 pages long). In this letter:
- Say why you are applying for the job.
- Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.
2. A brief summary of the work and volunteering you have done or a short CV.
3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
Doctors of the World UK is part of the global Médecins du Monde network, which delivers over 400 medical humanitarian projects in more than 70 countries through 6,000 volunteers. Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas humanitarian and emergency programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
As Head of Fundraising and Communications, you will manage a high-performing team of four staff: Database & Donor Manager, Communications & Engagement Manager. Community & Events Officer and the International Development Manager. Your key priority is to raise the income required as per the agreed annual income budgets for the organisation, managing all relevant income streams that include Trusts & Foundations, Events & Community, Corporate, Statutory, International and Individual Giving. You do not need to demsontrate an expertise in all of these streams. You are also responsible for ensuring that all communications messaging is strengthening our brand and engaging our supporters.
Finally, you are an active member participating in the Senior Management Team contributing insights and strategies that align with the charity’s development goals. By engaging in this leadership role, the Head of Fundraising and Communications role will help to drive the charity's mission forward, ensuring long-term sustainability and impact.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile. To speak to someone about the position please contact Simon Tyler, Executive Director.
Benefits
- 28 days annual leave plus bank holidays
- Additional leave days, on top of the 28 days per calendar year:
o Birthday leave
o Religious leave
o 2 days for volunteering
o 1 day for moving house/relocating
- Pension
- Cycle to work scheme
- Flexible working: operating on a 35hr working week
- Registered as a London living wage employer
- Eye tests and subsidised glasses/contact lens
- Blue light card
- Breastfeeding arrangements
Salary & Contract
Full time 35 hrs per week
£51,300 per annum
Closing Date:
Tuesday 27th May at 5pm.
Interviews:
W/C: 9th June. However we endeavour to review the applications on a rolling basis and may look to interview sooner than the deadline if the candidates are suitable for the role.
How to Apply
To apply, please submit your CV & Covering Letter with the following details:
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Due to the volume of applications we will only notify those applicants who are shortlisted for interview.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic creative digital marketing agency that focus their efforts on the third sector and work with values-based organisations and in particular the Islamic communities. Through their work they have managed to increase donations for charities as well as increasing traffic to websites. The agency specialises in crafting impactful digital marketing strategies, creative campaigns and comprehensive go-to-market plans. A fantastic opportunity exists for a Creative Copywriter to join the team. As Creative Copywriter, you will write creative and persuasive copy for digital campaigns, websites, ads, social media, and more. You will also collaborate with designers, strategists and marketers bringing campaigns to life. This is a full-time, permanent role, home based within the UK with meetings in Bradford every fortnight.
Who are we looking for?
Ideal candidates will have 3-4 years of copywriting experience in an agency or in-house role. You will have a strong portfolio showcasing versatile writing skills across different formats. You will be able to think conceptually and craft narratives that engage and convert. An understanding of branding, marketing strategy and audience psychology is essential for this role. Candidates will also have a passion for culturally inclusive marketing and a nuanced understanding of diverse communities including the Muslim Community.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media & Celebrity Assistant
Contract type: Permanent, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £27,999 - £29,470 per year with excellent benefits
About WaterAid
Want to use your skills in communications to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Media & Celebrity Assistant to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Media and Celebrity team is fast paced and dynamic, working on a multitude of exciting projects.. No two days are the same and we need a proactive and efficient Media and Celebrity Team Assistant to support with the smooth running of the team. The team works creatively to spread awareness of WaterAid and our work through UK and global news and PR coverage and engaging and working with our celebrity supporters cross-platform and function.
About the Role
In this role you will undertake a wide range of tasks from keeping our media admin running; ensuring our planning and monitoring tools up to date; supporting with team meetings and events; helping the team with overseas travel plans; liaising with celebrity agents and keeping up-to-date with what’s new in showbiz; managing our Media BlueSky; writing press releases for key campaigns. A passion for communications, ability to juggle multiple projects and excellent communication skills are essential. The role is hugely valued by the team and wider WaterAid teams and an excellent entry level role into communications in the charity sector working on some of the most urgent and important issues of our time. This is a perfect development role to obtain key skills in media, communications and celebrity and influencer engagement, supporting the team to deliver wide portfolio of creative and highly visible projects for WaterAid to drive our fundraising, brand and advocacy objectives.
In this role, you will help the team to deliver key media moments as well as supporting on engaging our celebrity supporters with our work. You will keep the team running smoothly by ensuring our processes and systems are running effectively and are up to date.
You’ll also:
- Maintain and update contact and pitch lists for journalists
- Using our media monitoring system, produce monthly, quarterly and year-end reports
- Compile a daily summary of news coverage for the wider organisation.
- Monitor and assist in use of the WaterAid BlueSky account
- General support on key media moments, including background research, writing press releases, assisting with planning and logistics at events and stunts, media outreach.
- Complete background and ethical checks on talent as per WaterAid’s policy and internal processes
- Research and compile talent lists for activations and campaigns as required
- Assist the Talent team with their activations with celebrities and content creators
Requirements
To be successful, you’ll need:
- Calm, approachable and open disposition.
- Proven experience of working in an administrative capacity preferably in a busy office environment.
- An interest in digital, social and traditional media, awareness of trends
- Excellent time management. Ability to organise and prioritise a busy workload and work to tight or conflicting deadlines.
- Good communication and listening skills, the ability to network and form effective relationships with a variety of internal and external colleagues and stakeholders.
- Excellent IT skills and knowledge of Microsoft Outlook, Word, Excel and PowerPoint is essential
- Commitment to WaterAid’s values and a working style that reflects these.
Although not essential, we also prefer you to have:
- Experience and good understanding of social media
- Interest in international issues including development, rights or humanitarian.
Closing Date: Applications will close 12:00 UK Time on 27 May 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Elders Voice, a charity supporting older people, are excited to be joining a consortium of organisations, that will work together on making Brent an age friendly borough. Led by the Brent Pensioner’s Forum, the consortium’s aim is to make Brent a place where people can live healthy and active later lives; a place where the environment, activities and services enable older people to enjoy life, participate in society and be valued for their contribution.
We are looking for a coordinator to develop and implement a borough-wide action plan, that addresses the eight barriers to the wellbeing and participation of older people, as identified by the World Health Organisation (WHO) under their Age Friendly Cities Framework. This action plan will help Brent fulfil its vision of becoming an age friendly borough. The post is funded by a grant from Brent Council and will report into the CEO of Elders Voice.
Role: Age Friendly Brent Project Coordinator
Salary: £19,200 per annum (FTE £32,000)
Hours: 21 hours per week
Contract: Two-year fixed term contract
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of Role
- Develop an Age Friendly Borough strategy in association with a range of partners and a project plan with agreed timescales.
- Build on existing partnerships & networks within Brent and engage with stakeholders to understand the current situation and identify priorities for action.
- Collaborate with statutory, health and third sector partners to achieve age friendly status in the borough.
- Ensure older people are fully involved in the development process and all stages of implementation.
- Apply for fundraising to ensure sustainability of the project.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, driven and thrive at outreach work and engaging with different audiences. This is an opportunity for you to put your stamp on a brand new project that will benefit older people now and in years to come! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
Job Title: Senior Marketing and Communications Officer
Location: Hybrid remote with minimum 2 days per week in office, Pembury
Salary: £27,000 - £29,000 (depending on experience)
Contract: Permanent
Hours: 37 hours per week
Closing date for applications: Friday 23rd May 2025
Are you a skilled marketing professional ready to make a meaningful impact?
Aspens is seeking a creative, driven Senior Marketing and Communications Officer to help promote our services, fundraising and activities that transform the lives of autistic people, those with a learning disability and their families.
You’ll develop and deliver engaging campaigns, manage communications channels, and create content that aligns with our brand voice. Collaborating with teams across Aspens, you’ll drive audience engagement and support income-generation activities.
This is the job for you if you have excellent communication skills and know how to bring a story to life. You’ll be confident using digital channels to engage with a range of audiences, as well as traditional methods.
Join us at Aspens and help make a difference. Apply today to become part of our inspiring mission!
About Aspens
Aspens is a charity that provides high-quality person-centred care and support to individuals on the autism spectrum and with learning disabilities, and their families. We provide an integrated network of services and support across the South-East to empower individuals to lead their lives as independently as possible.
We support children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes, supported living, community outreach, day services, children and young people’s groups and support, specialist support, and online support for families and carers across the South-East.
Aspens has three charity shops in Bexhill, Crowborough and Paddock Wood and online stores on eBay, Etsy and Vinted. We also have The Bluebell Café and animal farm and a pre-loved donations centre in Pembury.
Purpose of Role
This role will work with direction from the Marketing and Communications Manager to deliver marketing campaigns to raise awareness of and promote Aspens’ services, income-generation activities including fundraising, retail and hospitality, and recruitment; engage with our internal and external stakeholders; and reach new audiences. A key part of the role will be internal ‘customer’ support, collaborating with departments across the charity to meet shared goals in line with Aspens’ strategic objectives.
Key Responsibilities
Campaign delivery
· Collaborate with the operations, fundraising, retail and recruitment teams to create and deliver comprehensive marketing campaigns to promote Aspens’ services, shops/e-commerce, hospitality, events and recruitment and meet shared goals in line with the charity’s strategic objectives.
· Create and deliver internal comms campaigns to drive engagement and increase retention of staff.
· Monitor and evaluate campaign performance by reporting on agreed objectives and KPIs.
Content Creation
· Develop relevant and engaging content to be utilised across channels, including, but not limited to website, social media, internal channels and email, in our shops, Bluebell Café and the community to reach new and existing stakeholders.
· Graphic design - production of assets for marketing purposes.
· Developing marketing and comms bank of photos and video; photography and videography at events.
· Working with external companies to produce marketing collateral (signage, banners, artwork, leaflets, branded items etc.) and managing stock levels of marketing materials.
· Review all materials to ensure alignment with Aspens’ brand guidelines and tone of voice.
Channel Management
• Under direction from Marketing and Communications Manager manage internal and external channels.
• External channels including, but not limited to: Aspens’ website and linked bookings sites; charity social media channels (Facebook, Instagram, LinkedIn and TikTok); supporter communications (Mailchimp).
• Internal channels including, but not limited to: Staff intranet and staff newsletter (Mailchimp)
Brand Awareness
Under direction from Marketing and Communications Manager promote Aspens and the impact of our work to relevant stakeholders and audiences. This includes digital and traditional advertising, management of Awards nominations, PR and media.
Audience Insight
· Utilise audience data to develop understanding of audiences.
· Carry out research to monitor and keep up to date with marketing and charity trends and best practice to support audience engagement.
· Share insights with Marketing and Communications Manager.
Events
• Collaborate with the Business and Income Generation Team to support the planning and promotion of events and represent Aspens at events, some of which may require evening or weekend attendance.
Team Working
• Work closely with Marketing and Communications Manager and Business and Income Generation Team and build strong relationships with teams across the organisation.
Other
· Occasional travel to other offices, services and shops across Aspens’ region.
· Administration tasks as required.
Person Specification
· Demonstrate close alignment to Aspens’ values
· Excellent written and oral communication
· Commercial awareness – understanding of business operations and the ability to think strategically about how decisions impact performance and profitability
· Goal-oriented mindset
· Excellent relationship building and people skills
· Creative, with lots of ideas for engaging content
· Numerate and data-driven
· Ability to prioritise workload effectively
· Self-motivated, with the ability to work independently and within a team
· Proactive approach, ability to come up with creative solutions
· Excellent attention to detail
· IT skills including Microsoft Teams, Word, Powerpoint, Canva, Mailchimp, Xcel, Google Analytics, Google Ads
· Graphic design skills
· Photography and videography skills
· Ability to edit websites/intranet
· A degree of flexibility to work occasional evenings and weekends if required
Experience
• At least two years' experience as a Marketing/Communications Officer/Executive, ideally within the charity sector
• Experience in planning and delivering integrated marketing campaigns
• Experience of managing a range of marketing channels including social media, websites and internal platforms
• Experience of engaging different stakeholders.
• Proven track record of achievement in meeting or exceeding targets, with clear examples of delivering results against set objectives
Essential Training and Qualifications
A Levels or equivalent
GCSE English at grade C (or above).
Desirable Training and Qualifications
A degree level qualification in Marketing/ Communications or a related field
What you can expect from us:
- Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
- Paid DBS (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
- Flexible work arrangements with opportunities to take on additional bank shifts too
- 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service
- Nest Pension and Death in Service Benefit
- Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
- Aspens High Street Stores -20% discount on all items for Aspens’ staff
- Bluebell café- Discounted staff menu available
- Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
- Recognition schemes, including ‘Employee of the Month’
How to Apply:
Simply click ‘Apply now’ and one of our team will be in touch to discuss the role.
Any offer is subject to an enhanced Disclosure and Barring check, which we will complete on your behalf if you don't already have one, and satisfactory employment references. We will consider job share and part time arrangements for all posts in line with the needs of the Charity.
Equal Opportunity Statement
At Aspens Charities, we are committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and those who are likely to be underrepresented in Aspens’ workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, as well as abilities. We believe that a diverse team leads to better outcomes and a more enjoyable work environment where everyone feels valued, heard, and has an equal opportunity to thrive.
As a Disability Confident employer, Aspens Charities is dedicated to supporting and promoting the recruitment, retention, and career development of people with disabilities. We recognise the value and contributions that individuals with disabilities bring to our organisation.
Accessibility and Accommodations
We are committed to providing an accessible recruitment process for all applicants. If you require any accommodations during the application or interview process, please let us know.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Brand new opportunity for someone looking to build a career in fundraising and gain experience across all areas of the sector.
The Fundraising and CEO Assistant will play a critical role in supporting the smooth running of the Foundation, managing essential fundraising administration, working in partnership with the Fundraising Lead to secure new donors, ensuring excellent stewardship for existing donors and event organisation.
If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people with disabilities in Hull and East Yorkshire, we’d love to hear from you.
Special Stars Foundation aims to improve the quality of life for people with disabilities and their families across Hull and East Yorkshire by providing a diverse calendar of creative and social activities. Also, we offer a range of support, training and advice services for parent carers.
The charity is ready to move forwards, to expand its services with a proactive, professional internal team of which the Fundraising and CEO assistant will be an important part.
What we offer:
- 28 days annual leave plus Bank Holidays
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
If you do think this is the role for you then please submit your CV and covering letter via the Charity Jobs website. Please note this role is subject to an enhanced level DBS and flexible working may be considered. Click the Quick Apply button below.
First-round interviews will take place end of the week commencing 16th June; final interviews are due to take place in the week commencing 23rd June.
Closing date: Midday Friday 13th June
Hours and Salary
This is a part-time role working Tuesday to Friday (28 hours per week) £18,214.56 (£26,020.80 FTE). Occasional weekend and evening work may be required.
Location
Based at Special Stars Foundation, 3rd Floor, Princes Quay, Hull with occasional travel in Hull and East Yorkshire.
Key Responsibilities and Duties
- Support in fundraising materials preparation and distribution
- Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)
- To work collaboratively with the team and support the Fundraising Lead in fundraising activity to help grow income to £175k+ per year.
- Support in writing funding proposals and donor communications.
- Support the CEO in administrative tasks such as, but not limited to, managing invoices and day to day general enquiries to ensure the Foundation operates smoothly.
- Be the vital 'front of house' contact, skilfully managing calls, documents, and ensuring efficient communication among internal and external stakeholders
Our ideal candudate will be someone with...
- a proven track record as a Personal Assistant or Fundraising Assistant experience
- strong written and verbal communication skills, with the ability and confidence to write compelling supporter communications.
- the ability to build relationships with internal and external stakeholders in a professional and friendly manner.
- good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR.
- strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.
- excellent organisational skills, capable of managing multiple tasks in a fast-paced environment.
- a keen eye for detail, ensuring accuracy in data management and communications.
Our commitment to inclusion and accessibility:
At Special Stars Foundation one of our key focuses is around equality and making sure our services are accessible and inclusive to everyone with a disability. We have the same goal for people working with us. Special Stars Foundation is committed to recognising and valuing individual differences and the contributions of all people.
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Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with our CEO Louise Miles
Privacy and Safeguarding:
At Special Stars Foundation we take our commitment to safeguarding seriously and work to protect and promote the rights of the people who we support. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to an enhanced DBS check (Disclosure and Barring Service).
Improving the quality of life for children and adults with disabilities across Hull and East Yorkshire by providing creative and social activities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them. Building on a 180 year track record they work to improve the quality of life for people with disabilities through a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland
This is an exciting opportunity for an experienced Senior Events Officer responsible for devising, delivering, and growing a high-impact events programme that drives income and enhances brand awareness, overseeing event logistics, managing risk, digital fundraising initiatives, and working with internal and external stakeholders to maximise engagement and return on investment.
The Senior Events Officer will lead a dynamic and high-profile events programme, through a strategic and considered approach. You will be responsible for ensuring exceptional supporter experiences, developing new income opportunities, and ensuring Shaftesbury’s brand is represented professionally across all events. This includes sports and challenge events, special events with high profile attendees (such as HRH engagements and major donor functions), and strategic event partnerships.
With a creative and strategic mindset, you will demonstrate:
- Proven experience in leading, managing, and delivering successful fundraising events, including sports and challenge events and ideally high-profile events, including working with major donors, VIPs, or royal engagements.
- Financial acumen and an analytical approach with experience in budget management, financial planning, and meeting income targets, and the ability to analyse event performance metrics and provide strategic recommendations for growth.
- Your ability to develop and execute events that align with organisational brand and engagement objectives, managing relationships with corporate sponsors, event partners and key stakeholders.
- Strong project management skills, with the ability to oversee multiple events simultaneously, understanding of risk assessments, health & safety policies, and all event compliance requirements.
- Strong digital literacy, including website content management, online ticketing platforms, and social media engagement, and proficient in using event management software, CRM systems (e.g. Raisers Edge, Salesforce), and digital fundraising tools.
- Commitment to Shaftesbury’s Mission, Values and Christian ethos
With excellent communication and influencing skills, you will be highly motivated, innovative, and results-driven, with a strong ability to problem-solve and think creatively. With strong attention to detail, organised, with the ability to manage tight deadlines, you will be as effective working independently as you are collaborating with cross functional teams.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 30 May 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Marketing Coordinator, Membership Loyalty & EngagementSalary: £31,200
Hours: Full time
Contract: Permanent
Location: King's Cross, London N1C (Hybrid)
Who are we?
Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.
The role
We are looking for a Marketing Coordinator to play a crucial role in delivering first class marketing strategies to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership (The National Art Pass). This is an exciting opportunity to join the membership team at one of the UK’s leading arts organisations and play a key role in achieving Art Fund’s core mission of helping museums and people share in great art and culture. You will be data & insight driven marketer with experience in customer retention, coordinating multi-channel loyalty programs and building customer journeys via email-marketing tools. You’ll also be responsible for crafting engaging copy that brings members along every step of our charitable proposition, inspiring connection, trust and action.
As a key member of the National Art Pass marketing team, you will be instrumental in:
- Marketing strategies across online and offline channels that maximise retention rates of the National Art Pass
- Supporting a programme of activity that promotes Art Fund’s charitable message to increase membership loyalty and to generate income via regular giving and fundraising initiatives
- Ensuring the delivery and smooth running of marketing automation membership journeys to support all areas of the membership cycle from onboarding and renewals right the way through to lapsed and win-back programmes
- Developing assets and experiences that add-value to our diverse membership, creating engaging communications that showcase what’s on at museums across the UK
- Coordinating membership e-comms and digital services including defining customer journeys, writing copy and forward planning of email content and regular reporting on results
- Collaborating with internal teams such as the Design, Content and external agencies / suppliers to create marketing assets that reflect Art Fund’s brand identity
The ideal candidate will have experience in customer retention, loyalty program management and CRM. Your role will involve using data, audience insights to drive marketing strategies as well as close collaboration with internal and external stakeholders to drive the best possible membership experience. This is a fantastic opportunity to make an impact in support of Art Fund's charitable mission as part of the membership team.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).
Closing deadline: 23.59 on Monday 26 May 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
This role will lead the delivery of the Trase communication strategy over the next 5 year strategic period.
Working as part of the Impact team within Trase, alongside those engaging directly with companies, governments and financial institutions, you will lead a small team to deliver strategic communications - press, media, content production, events, social media, promotion and publicity, including outreach to multipliers and amplifiers.
You will drive communications to support the engagement work of the Trase team, making tactical choices to best deliver the overall mission of the initiative.
Our communications work is purposeful, targeted and and evaluated for its contribution to our strategic aims - rather than Opportunity To See numbers or the number of pieces placed.
You will bring your experience of developing communications strategies on global issues working with multiple partners to find and tell the story of Trase, what we can learn from the data, and what this means for the world.
You will be part of a leading, multinational, multidisciplinary, and multilingual team of experts, working across the Trase initiative to help ensure the delivery of this exciting program of work is effective, manageable and fun. We value diversity, inclusivity and creativity at the core of what we do and we welcome applicants from diverse backgrounds to apply.
For success in this role, these things will matter the most:
- Strategic vision - able to bring clarity and secure collaborative buy-in on how communications can deliver on strategic influencing objectives
- Collaboration and leadership - able to create buy-in and enthusiasm around communications, motivating team members to deliver and supporting them to flourish
- Writing - demonstrable experience of creating compelling and concise written pieces both from scratch and from detailed technical information, accurately and creatively
- Planning - demonstrable experience of creating and delivering communications plans for the release of new data sets, to share insights, or in response to external events, to deliver on Trase’s strategic priorities
- Decision-making - able to make sound tactical decisions to ensure our external communications work remains tightly aligned with our strategy for engagement and impact
- Essential behavioural competencies:
- Solutions and action-oriented: able to prioritise effectively and work autonomously to develop and deliver strategy/tactics. Meets deadlines and proactively ensures dependencies are in place.
- Entrepreneurial and adaptable: able to respond flexibly to a fast-moving internal and external context, and to get new ideas off the ground.
Required skills and experience:
- Track record in creating, delivering and evaluating communications plans; including press and media relations as well as a wide suite of digital communications channels.
- Experience and success in strategic communications i.e. using communications to deliver on strategic goals through many routes, including advocacy, engagement, partnership working.
- Track record of working with complex or technical information and making it accessible to a variety of audiences.
- Track record of working on global issues with multiple partners.
- Experience of building relationships with journalists, and partnering with other organisations to leverage impact.
- Experience working with people from different backgrounds and cultures, ideally in a geographically dispersed organisation.
- Management experience (line management, volunteer management, or freelance service providers).
- Fluency in English.
Desired skills and experience:
- Experience communicating messages that represent minority or underrepresented groups.
- Language skills in one or more of the Trase core languages: Spanish, Brazilian Portuguese, Bahasa Indonesia, French, Mandarin Chinese.
- Experience of working in organisations with a multi-project portfolio, and working with partner organisations.
The successful candidate must live in the UK. Global Canopy can support with visa sponsorship if required.
We encourage you to apply even if you don't meet all of the qualifications listed.
The client requests no contact from agencies or media sales.
Department: Community Fundraising
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £65,000 – £68,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
We are seeking a passionate and strategic Head of Community Fundraising to join our team and play a pivotal role in developing Dementia UK’s Community Fundraising strategy, providing excellent fundraising experiences and delivering high quality supporter journeys which maximise short, medium and long-term income generation for Dementia UK.
Leading the Community Fundraising team, you will play a critical role in ensuring Dementia UK can continue to expand its vital services for families affected by dementia. With a clear vision for innovation and supporter engagement, you will be responsible for driving the development and delivery of a bold and effective community fundraising strategy, aligned with wider fundraising and organisational objectives. You will deliver against agreed KPIs, ensuring that the strategies and activities directly support the broader objectives of Fundraising and Engagement, and the organisation.
You will champion high-quality supporter stewardship so that everyone has a fantastic experience with Dementia UK – and ensure team managers continually review the supporter experience so that relationships with supporters are high quality and maximise fundraising potential. You’ll work closely with the Fundraising Innovation Lead to support new product development and the continuation of ideas and minimum viable products.
As a senior leader, you will cultivate a high-performing and aspirational team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work across the directorate, partnering with Marketing & Communications to enhance brand visibility and supporting wider Fundraising team initiatives to drive greater influence and engagement.
To succeed, you will bring significant experience in developing and implementing successful community fundraising strategies, with a proven track record of income growth, innovation, and exceptional supporter experiences. You’ll be a collaborative leader, skilled in budget management, performance monitoring, and people development.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a freelance role, which involves travelling to sites across the UK, delivery will be in person from 9am-4pm on dates arranged in advance.
- The Holocaust Educational Trust (HET) work to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.
- Over the course of our history, we have created and delivered innovative and meaningful learning experiences – teaching young people about the Holocaust and ensuring that our educational initiatives have a long term and positive impact on the people we reach. In June 2024, we launched Testimony 360: People and Places of the Holocaust, after several years of research and development.
- HET is looking for outstanding Educators to deliver our brand-new school programme, Testimony 360: People and Places of the Holocaust. Testimony 360 is an immersive, interactive digital education programme that combines eyewitness testimony with virtual site-based learning to offer students an unforgettable learning experience. Students use laptops and VR headsets throughout the lesson, so educators delivering the programme need to be confident and comfortable using this technology as part of their teaching (training will be provided).
- The successful candidates will come from a teaching background and will work with a dynamic education team that is at the heart of our mission to educate people from every background across the country about the Holocaust. The successful candidate will be able to undertake national travel, to and from schools, to deliver the sessions.
Sessions run on Monday, Tuesday, Wednesday and Thursday
See the attached documents for the full job description and person specification information. Please click the 'Redirect to Recruiter' button to access the application form.
The client requests no contact from agencies or media sales.