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London, Greater London (Hybrid)
£45,000 per year
Full-time
Permanent
Job description
The Content & Events Producer works closely with the Head of Employee Experience & Communications, People & Transformation and cross-functional teams in shaping our communications, driving excellence and helping to embed a dynamic culture of content-making within the organisation, whilst supporting the delivery of a range of key staff evens throughout the year.
Key Responsibilities
- Support the Head of Employee Experience & Communications (and Director of Corporate Communications) to develop a range of internal and external communications assets and delivery and production of staff and external events.
- Lead the end-to-end management and delivery of a wide variety of content types for our Foundation corporate communications channels, managing the content creation process from beginning to end.
- Lead the end-to-end project management and delivery of a range of Staff Events and external events for the Foundation, including All Staff Away Day and Staff Value Awards.
- Produce written and visual content such as reports (i.e. Annual Report), video and photography, data visualisation, print and design, and audio content.
- Commission and manage production with external creatives and production agencies/freelancers, from contracting to delivery of final assets.
- Manage the production of reports and brand assets, including managing and commissioning the writing, proofing, review and edit of content – creative and productions, freelancers and agencies.
- Support Digital Manager and Employee Engagement Coordinator in upload of content and CMS on various external and internal digital channels.
- Incorporate our current Diversity, Equity and Inclusion commitments into content production and continue to interpret them into work.
- Work with the wider Corporate Communications Team on managing and editing production for reports and website assets, following the brand tone of voice guidelines.
- Plan and organise external photography and videography where needed on projects.
- Manage the project budgets and timing schedules to include feedback approvals and sign off with internal and external stakeholders.
- Manage post-production and editing of creative projects.
- Support the management of the content library of assets.
- Learn and iterate in our content production process, to help us create content in a fair, equitable way.
- Maintain a roster of creative freelancers and agencies and commissioning new creatives.
- Stakeholder management throughout the content production process, from briefing to feedback.
- Manage multiple projects and deadlines.
- There will be an expectation for you to regularly work in our offices in Southwark.
- Also you will be expected to attend events or production shoots on location in London and the South East, which may be taking place outside normal working hours or days.
- Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Excellent communication skills with the ability to create, plan and prioritise, be flexible, be self motivated, multi-task, and be adaptable.
- Highly organised and able to manage multiple projects and deadlines.
- Excellent stakeholder management skills and ability to negotiate with stakeholders.
- Editorial, proofing and copywriting skills.
- Excellent creative skills and a great eye for detail.
- Planning skills to manage the delivery of high-quality products from brief to sign off.
- Effective briefing and managing of creative/production contractors.
- Passion for excellence in the creative process.
- Good relationship building and negotiation skills.
- Proactive and solutions focused.
- Ability to manage multiple projects or deadlines simultaneously.
- Ability to multitask several creative projects.
- Positive and can-do attitude, as this is a hands-on role.
- Organised, detail-oriented and embraces our values.
- Work collaboratively with other team members, designers to ensure a consistent, integrated brand perception and visual identity.
Knowledge, experience, and qualifications:
- Experience managing and designing brand content for web, desktop and mobile.
- Experience planning, managing and producing photography, videography, animation and written content, such as reports and data visualisation.
- Experience of managing and producing internal staff events.
- Experience in delivering high-quality assets in the content production process.
- Knowledge of content creation and the ability to interpret a concept from paper to screen, particularly for film and photography productions.
- Working knowledge and understanding of post-production and editing of video and photography process.
- Working knowledge of Adobe Photoshop, Illustrator, InDesign and Premier Pro and Editing Platforms (use of these platforms is minimal).
- Use of brand guidelines.
Benefits
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Organisation
Posted on: 03 September 2026
Closing date: 16 September 2026 at 00:00
Tags: Communications, Digital, Content Writing / Copywriting, Corporate Fundraising, Events / Activities, Digital Fundraising
The client requests no contact from agencies or media sales.
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Job description
Grade: 4
Salary: £37,321 per annum
Hours: Full-time 37.5 hours per week (flexible working considered)
Position type: Permanent
Responsible to: Senior Brand Manager
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only)
Travel: Ability to work away from home required. This may be UK (we expect up to 6 visits to Truro HQ per year) or an in-country deployment in a content gathering or representing ShelterBox role.
ROLE PURPOSE:
As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.
Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.
The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.
WHO ARE WE LOOKING FOR?
Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.
You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.
You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.
MAIN ROLE AND RESPONSIBILITIES:
Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.
A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.
Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.
Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.
We arelooking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Brand:
- Support and train the wider organisation to effectively create content within ShelterBox brand guidelines
- Support the continued development of an online brand hub
- Support the development of a purpose led brand. Help to develop and implement a brand strategy.
- Help drive brand and values led storytelling across the organisation driven priority audiences
- Position ethical storytelling as a central thread of the ShelterBox brand
Creative and content development:
- Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.
- Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.
- Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.
- Support a review of design across the organisation and enable teams to design via templates.
- Support the development and re-fresh of templates for both design and video.
- Work with external agencies, freelancers and partners.
- Use audience insights to inform all plans and work with the insight team and others to measure success.
- Ensure all projects follow sign-off processes
Content gathering:
- Plan and lead shoots in the UK and in countries where ShelterBox works.
- Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.
- Photograph and film events in the UK and overseas.
- Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.
- Develop and deliver quality content training for ShelterBox staff
- Help to manage ShelterBox photography, sound and video equipment and studio
- Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.
- Process and edit raw content from deployments - case studies, photos, video.
- Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.
- Interview and film communities affected by disaster
- Gather content to ShelterBox ethical guidelines.
Planning and team working
- Be an integral part of team planning
- Offer knowledge of best practice and innovations from other organisations and sectors.
- Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.
- Any other specific projects given by the Senior Brand manager.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.
Organisation
Posted on: 28 August 2026
Closing date: 18 September 2026 at 08:28
Job ref: Job063
Tags: Digital
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