Content Project Manager Jobs in South Bank, Greater London
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.
As a vital part of the safeguarding team, the Training Administrator supports the department through a variety of tasks from the booking and administration of safeguarding training courses run by the Diocese and content management for the training webpages through to the maintenance of the personal safeguarding training record database.
If you have excellent IT skills, the ability to effectively prioritise and manage your workload, matched with a conscientious and flexible approach, then this may be the opportunity for you.
In return, you can expect to receive a generous annual leave entitlement, inclusion in a non-contributory pension scheme and season ticket loan.
Please refer to the Information Pack available on the link below for the full job description, person specification and information on the Diocese.
Main Duties And Responsibilities
Training
- In conjunction with the Diocesan Safeguarding Adviser, facilitate a safeguarding learning and development programme for the diocese aligned with the national church Learning and Development Framework, Church Safeguarding Standards, reflecting the specific safeguarding responsibilities of those in role.
- To administer all lay and clergy safeguarding training run by the Diocese in line with above, in approximately 80 sessions a year. This includes: producing a deadlines document; administers the sessions on Zoom / Teams, posting courses on Eventbrite and operating as content manager for publicity on the Diocesan website.
- To administer bookings for training courses; copy course materials and respond to emails and queries on training matters, ensure compliance of work submission required before and after courses.
- Log entry of all course participants onto a database to ensure each person has a personal safeguarding training record, and each parish has a safeguarding training profile.
General Administrative
- Work with IT and Information and Data Manager position to produce reports for the Diocesan Safeguarding Adviser on safeguarding training issues and trends, and annual statistics represented in charts and graphs for inclusion in the annual safeguarding review.
- Produce quarterly reports on training compliance for Archdeacons and the Diocesan Safeguarding Advisory Panel meetings.
- Helping to organise and minute meetings when the safeguarding administrator is not available/on leave.
- Support the safeguarding team with other tasks and projects as identified by the Safeguarding Administrator or Diocesan Safeguarding Adviser.
If you are interested in applying, please download the full job information pack, which contains the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WONDER Foundation empowers women and girls through quality education and vocational and skills training so they can exit poverty for good.
We work with women-led local partners in 23 countries across Latin America, Africa, Asia, and Europe towards a future where women and girls can make informed life choices and lead the way in their own personal development, and that of their families and communities.
Over the last 12 years, we have empowered 125,000 women and girls with 36 local women led partners in 23 countries around the world. We are looking for a proactive and organised person to join our fundraising team and lead our growing individual giving programme.
At WONDER you would be joining a team who are committed to working together to reach ambitious goals.
We understand that our people are at the heart of everything we do; they're essential to our goals. Our team forms the very core of WONDER and we're committed to supporting them every step of the way. WONDER has a very balanced culture, no one is expected to work beyond her hours.
The benefits package we offer employees to support them in delivering their crucial role includes the following: Enhanced pension, enhanced contractual leave, enhanced maternity leave, flexible working, training opportunities and cycle to work scheme.
Key Roles and Duties
In this exciting role you will be responsible for raising unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters through a range of channels.
More specifically this will include:
Strategic Planning and Implementation
Plan, lead, implement, and evaluate strategies to:
- Increase individual gifts through enhancing the donor journey.
- Boost the monthly giving 'thrive fund' programme.
- Develop new individual giving campaigns with a focus on direct marketing across various channels.
Donor Data Analysis and Segmentation
Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM (Salesforce) to:
- Maximise the lifetime value of donors.
- Ensure effective use of supporter data for campaign purposes.
Stewardship and Donor Engagement
Manage donor stewardship to provide personalised and engaging communications, including:
- Producing supporter materials.
- Building a thanking programme that offers a personal and engaging donor experience.
- Collaborating with colleagues to identify individual stories for impactful campaign content.
- Ensure all activities and contacts are managed through the charity’s CRM system.
- Maximise gift aid opportunities.
Campaign and Material Management
Work closely with the Communications Manager to:
- Create campaigns.
- Generate publicity opportunities e.g. radio, newspaper, online etc.
- Engage ambassadors and campaign specific ambassadors.
- Collect and draft beautiful stories, testimonies and case studies that engage supporters.
- Manage the production of supporter materials.
- Assist in developing Mailchimp email marketing and analyse and evaluate user journeys to maximise impact.
Innovation and Market Trends
Lead the charge in:
- Coming up with new ideas and initiatives to bolster individual giving.
- Managing a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
General:
- Collaborate and communicate well with team members and particularly line manager.
- We are a small dynamic team; the post holder will work over many areas offering lots of opportunity to work with staff in different departments and learn about the different aspects of charity.
- To recruit and manage interns and volunteers to support your work.
Role Requirements
We are looking for the right person to join the team – this could be someone with experience or someone who is willing to learn and has a strong transferrable skill set.
You will have:
- Effective campaign copy writing and ability to translate ideas into design briefs.
- A minimum level of skill in graphic design (e.g., InDesign, Photoshop, Canva).
- Excellent communication and interpersonal skills with the ability to communicate with diverse audiences in friendly and welcoming way in keeping with WONDER’s approach to empowerment.
- A commitment to WONDER Foundation’s vision, mission and approach.
Desirable skills and experience:
- Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention.
- Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
- Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
- Language skills in Spanish or French (key languages of our overseas partners).
WONDER Foundation empowers women and girls through quality education and vocational and skills training so they can exit poverty for good.
The client requests no contact from agencies or media sales.
The Ogden Trust is recruiting for a Programme Officer to support the delivery of our informal science learning programmes across England, working with universities and employers.
The Ogden Trust is a charitable Trust, supporting the teaching and learning of physics. The Trust supports a range of initiatives, programmes and projects to promote the teaching and learning of physics.
The Programme Officer will report to the Programme Manager for the Opportunities for All strand of the Ogden strategy, which includes our work with universities to support physics outreach and public engagement and physics-related internships for 16-18-year-olds. They will manage the administrative and reporting side of the programmes, and organise related events.
Who we are looking for
You will need to have a good understanding of the informal science learning landscape and higher education in England and an interest in physics in particular. You must be able to communicate professionally and effectively with outreach professionals, academics and employers in physics-related sectors.
An excellent team player, you will have experience of working in programme administration and events organisation, with strong communication and organisational skills. A track record of building successful working relationships with a range of internal and external stakeholders, particularly higher education and industry and the ability to work on your own initiative are valuable.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated, well organised, enthusiastic communicator and networker to lead our work encouraging and supporting field scientists and emerging expeditioners.
Expeditions and Fieldwork Manager
Location: Kensington, London
Salary: £43,000 - £45,000 per annum depending on experience and qualifications
Hours: Full-time, 35 hours per week
Contract: Permanent, subject to successful completion of a probationary period of three months
The Expeditions and Fieldwork Manager will be at the forefront of developing our content and events, and making the right audiences aware of the support and advice they can get from the Society. In addition to our core audience of fieldwork and expeditions practitioners, we want to support many more people, from leading experts to the simply curious, to make the world a better place as they travel with purpose, develop geographical knowledge, and share what they learn.
This is an exceptionally rare opportunity for a passionate and experienced expeditioner to play a strategic role in supporting fieldwork and expeditions, and to significantly grow our community.
Benefits
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support
Applications must be received by 12 noon on Thursday 30 May.
Interviews are planned to take place in the week commencing 10 June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Job Title: Project Coordinator (NOD)
Department: Professional Support
Reports to: NOD Manager
Line reports: None
Contract terms: Permanent, 35 hours per week
Salary: £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The National Ophthalmology Database (NOD) is a core Department workstream using clinical audit data to identify improvements and provide advice, to inform patient care, safety, and service delivery. This is a new role working with internal and external stakeholders to coordinate and support the programe manager to deliver activities of the NOD. The post requires strong attention to detail and excellent organisational skills. The role will be responsible for all aspects of project support and day-to-day management of the NOD website, including implementation of new developments with the supplier and analysis of usage to suggest areas for improvement.
Main Areas of Work and Responsibility
- Assist the NOD Manager in project planning to identify and track deviations from the project plan and budget, identifying and logging any risks and issues, and improving project procedures
- Support the NOD Manager with administration, project outputs, applying and explaining the information governance, outlier, and other project policies to stakeholders
- Management of the NOD website including liaising with the website supplier, working with the NOD Manager to develop a content schedule, editing content, assisting users with queries, authorising user access
- Review and analyse website performance and make recommendations for improvement
- Lead and manage the delivery of specific workstreams as agree with the NOD Manager
- Administer virtual and in person meetings, preparing agendas, taking minutes, following up actions
- Liaison with the project teams and RCOphth functions e.g. policy and communications team
- Process and respond to incoming correspondence, providing information and guidance to stakeholders and project participants
- To maintain and update audit contact databases (Microsoft Excel and CRM) assisting with its ongoing development and testing.
- Assist the NOD Manager with recruitment of organisations to take part in the audits
- Assisting with editing and proofreading project outputs and ensure they adhere to branding and house style guidelines
- To undertake other administrative duties as required. For example, finance/processing purchase order information to enable subscription invoices to be issued
- To maintain accurate and secure electronic filing systems and document management
- Occasionally manage sub-projects as directed by the NOD Manager
Other
• Undertake any other reasonable duties as required, including occasional travel and overnight stays
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- At least two/three years’ experience in a similar project support role
- Experience of website administration/management including use of Google analytics, Content Management Systems and liaising with developers
- Experience of working with customer relationship management databases to support effective project administration
- Experience of coordinating activities for complex/substantial work programmes, with numerous ‘external’ customers, to challenging deadlines
- Knowledge and experience of Microsoft applications, including Word, Excel, Outlook, PowerPoint and Project
- Experience with managing and maintaining documentation, flowcharts and schedules
Skills and Abilities
- Excellent time management and organisational skills to manage conflicting demands
- Ability to work methodically, efficiently, and effectively with a high level of literacy and numeracy skills including and meticulous attention to detail
- Ability to communicate effectively and professionally with staff and stakeholders
- Strong verbal as well as written communication skills
- Ability to identify risks, anticipate issues and create solutions
Personal Qualities (Attributes)
- Commitment to providing a professional service
- Strong work ethic and proactive nature
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
- An enthusiastic self-starter, proactive and adept at identifying and following-up opportunities
Other requirements
- Travel to meetings and events in and around London and the UK with some overnight stays as well as occasional working outside of normal office hours
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV (maximum two pages) and a covering letter (maximum one page). The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 3 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is Friday 31 May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Furniture Makers’ Company is the City of London livery company and charity for the furnishing industry.
Our role is to sustain a thriving British furnishing industry with a talented workforce delivering high quality products, which supports those in need from within its ranks and those who have served it in the past. We achieve this through three pillars of activity – education, excellence and welfare.
We are seeking an organised and driven individual for a maternity cover to lead on our education and training programme, which is facilitating the growth of a talented workforce by inspiring, connecting and retaining the next generation. This is an exciting and rewarding opportunity to make a real impact, addressing the skills gap in the industry, working alongside young people.
This is a varied role with a significant focus on events and project management, including special events, as well as engagement activities to raise awareness of career opportunities in the industry. This includes driving forward our new 'My Furniture Career' website aimed at 15 – 24-year-olds and attending careers fairs. This role will also involve working with specialist education providers to support the provision of industry specific education and training.
A successful applicant will have demonstratable experience of organising and delivering large scale events, timely and cost-effective project management and financial reporting. You will be able to work independently and with a high level of attention to detail and used to prioritising a complex workload. Experience of working in the sector or in a previous educational role is not required.
Job Purpose
- To be the focal point for implementing all Education and Training activity within the Company, and to report back to the Education and Training Committee to maximise its reach and effectiveness.
- To implement several large-scale national events engaging young people, industry and specialist education providers.
- Oversee and steer the activity around a new website to engage young people with possible careers in the industry, ensuring growing engagement with young people and job posters.
- To administer and deliver several small grant programmes which support furniture and furniture students or those working with said students.
- To support and report quarterly to the Education and Training Committee.
Key Responsibilities
Events
- Young Furniture Makers Exhibition - To plan, organise and deliver the annual one-day exhibition showcasing the best new talent to industry. Securing event sponsorship and working with sponsors during the organisation process to ensure positive relationships. Working with over 70 exhibitors, multiple sponsors and external suppliers to ensure a successful event.
- Young Professional Industry Engagement event programme - To plan, organise and deliver the annual three-week programme of CPD visits for a selected group of participants to industry hosts across the UK. Working with participants and over 20 organisations to schedule and deliver the programme.
- Furniture Making T-Level conference – Working with the Chair of the Education and Training Committee and selected members to plan, organise and implement a one-day conference on the practicalities of overing the Furniture T-Level in an educational setting.
- Organise and attend several regional career fairs and trade shows to promote the education and training initiatives and encourage young people to consider a career in furniture and furnishings.
- Plan and organise the content of an Education and Training slot at the annual Furniture Makers’ HR Conference to highlight key events and programmes.
- Ensure that equality, diversity and inclusion is considered in all aspects of Education and Training events.
Grants
- Administer a small annual grants scheme supporting colleges and universities which provide specialist furniture and furnishing education courses.
- Manage a travel bursary scheme to support exhibitors attending the Young Furniture Makers Exhibition.
Website
- Administer the jobs board featured on the My Furniture Career website, screening and approving posted vacancies as well as liaising with those posting jobs to confirm the status of the vacancy, sharing data once the vacancy expires and collecting feedback data from the poster.
- To work with the Digital Officer to agree a schedule of content for the website and its associated social media.
- Work with the Communications Manager and Digital Officer to promote the use of the website by the targeted audience group as well as the HR community to post vacancies to the jobs board.
- Produce a quarterly report detailing the usage and any highlights regarding the website.
- Report any technical issues to the website provider and liaise with them to fix the issue.
Reporting
- Quarterly reporting on activity and budget to the Education and Training Committee.
- Supporting the Committee Chair by setting up Committee meetings and taking minutes.
- Supporting the Committee Chair with any other administration as necessary related to the Committee.
- Assist with any ad hoc administration as necessary related to the FIESTA Committee.
Miscellaneous
- Assisting the Education and Training Committee Chair with any administration in regard to the Masters Certificate Scheme.
- Send quarterly feedback surveys mentoring participants and collect the data for reporting purposes.
- Work with the Communications and Marketing Manager to promote Education and Training events.
- Keep the Education and Training budget up to date and process all invoices in a timely manner.
- Report back to all event sponsors after any Education and Training sponsored event to keep sponsors updated and aware of the events successes.
Personal Attributes and Skills
- Success in delivering projects and large events against demanding targets and deadlines.
- Excellent administrative track record, with experience with an educational and/or charitable organisation.
- Highly motivated, dynamic, self-starter able to work largely on own initiative.
- Ability to plan, manage own time, work to deadlines and perform effectively under pressure.
- Excellent communications, influencing, negotiation and presentation skills.
- The credibility to deal with people at all levels.
- IT and finance literate.
- Empathy with The Furniture Makers’ Company charitable cause and programme.
- Enthusiasm and willingness to learn are essential: occasionally the post holder will need to perform tasks outside of the formal Job Description.
Benefits include 25 days of annual leave plus bank holidays, a 3% pension scheme as well as hybrid working opportunities.
Interested candidates should submit their CV and a cover letter outlining their qualifications and why they're a good fit for this role. We look forward to reviewing your application and discussing how you can contribute to our team's success.
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. We champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Who are Habs?
We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage, and Community are the core beliefs that we stand for here at Habs.
Join our team and unlock your potential!
Role: Fundraising Database Manager
Location: The Haberdashers' Schools, Elstree, Hertfordshire but with hybrid work
This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.
Overview
The Fundraising Database Manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations
You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.
You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.
Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.
Closing date: 8am on Monday 3rd June 2024 Interviews: Friday 7th June 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Haberdashers’ Boys’ and Girls' Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
Haberdashers’ Girls’ School and Haberdashers’ Boys’ School have ambitious plans to build dynamic relationships with their alumni, parents and friends
The client requests no contact from agencies or media sales.
Purpose of the role:
The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.
Your key responsibilities:
- Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
- Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
- Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
- Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
- Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
- Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
- Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
- Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.
ABOUT YOU
Your experience:
- Email CRM programme management expertise
- Consumer marketing communications experience and management of a customer database essential
- Experience with Dotdigital highly desirable
- Working knowledge of HTML desirable
- Experience with CRM platform Tessitura desirable
Your skills and knowledge:
- Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
- Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
- Experience in content development, including copywriting
- Experience in manipulating customer data with a high attention to detail
- Proven knowledge of the General Data Protection Regulation
- Good analytical and problem-solving skills with strong commercial focus
- Excellent interpersonal, communication and influencing skills
- Excellent Microsoft Excel skills
This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
ABOUT US
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Working Hours: 5, 9, 13 or 17 hours, depending on the number of assignments allocated to the post-holder. Fixed term contract.
Location: 2 fixed hours at one of our partner schools in Liverpool, London or Manchester and 3 hours flexible and remote.
London Salary: £15 per hour
North West: £13.30
ReachOut’s Youth Project Leaders are individuals who are passionate about working with young people, supporting them to reach and be confident in their potential. You may be an experienced youth worker, or have experience facilitating sessions or working with young people and leading volunteers.
The client requests no contact from agencies or media sales.
ShareAction is recruiting for a Senior Research Officer (SRO) to join the LIPH Programme and help support the delivery of our broad portfolio of work. The focus will primarily be on our consumer health campaign (LIPH’s most developed campaign focused on driving more responsible practice in the food industry) but will also support other workstreams, including community health (a newer campaign focused on improving air quality) and driving up investor standards on health. You will ensure our work is founded on robust evidence by taking the latest information and analysis into account and helping to produce credible and compelling outputs across the programme.
What you’ll do (key responsibilities)
You will work on the following key areas:
- Consumer health, primarily focusing on the Healthy Markets Initiative.
- Community health, focusing on our Air Quality initiative.
- Investor standards, focusing on our efforts to improve investor standards on health.
- Maintain and, where applicable, improve our evidence-based approach across all workstreams.
Key activities across these areas of work will include:
Content production
- Writing, editing and/or fact-checking content through different channels, including investor briefings, presentations, case studies, reports and social media content.
- With support from your line manager, you will be developing briefs for outsourced research-focused deliverables that the LIPH team may need and, at times, acting as the lead ShareAction contact for our contractors.
Research and analysis
- Conducting mainly secondary research and in some cases, primary through investor interviews, engagements with civil society groups and/or coalitions, company analysis etc.
- Analysing and reporting on research data, and clearly presenting key themes and findings.
- Keeping up to date with the latest industry trends and issues relating to the LIPH programme.
Monitoring and evaluation
- With support from your team, you will be monitoring and reporting on the health-related practices and policies of companies.
- Supporting the Senior Project Officer in collating metrics for funder/other reporting.
External engagement
- W ith support from your team, you will be supporting external stakeholder meetings (e.g. contractors, research partners, investors or civil society groups).
Internal collaboration
- You will work closely with the Health team’s Senior Campaigns Officer and Senior Engagement Officer on end-to-end processes as well as peers across ShareAction to develop and disseminate good practice related to analysis and research.
What you’ll bring to the team
The right candidate will be intellectually curious, adaptable, calm working in a fast-moving environment, and have strong attention to detail. The key knowledge, skills and experiences we’re looking for demonstrable evidence of are outlined on our website vacancy page. Please feel free to apply even if you’re not sure you tick every box.
For further information about the role and to apply, please visit our website via the Apply button.
Deadline for applications: 9am, Monday 3 June 2024
Interview dates: 1st round week commencing 10th June (online); 2nd round week commencing 17th June (in person)
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOIN THE TEAM AT HAVEN HOUSE CHILDREN’S HOSPICE
We are hiring an experienced Digital Fundraising & Marketing Manager to help us grow our fundraising and supporters and improve our brand presence in the areas we deliver our care. We want someone to join us who loves being part of a hardworking and collaborative team.
If you are dedicated and ambitious, Haven House Children's Hospice is an excellent place to grow your career. Don't hesitate to apply.
Responsibilities:
- To work with the team to collate an overall digital fundraising plan, communication channels, and measures of success
- Develop, create and implement multichannel digital fundraising campaigns, working with the relevant fundraising team
- To monitor new digital fundraising opportunities, agreeing tests with managers subject to budgets, and reporting on performance
- Evaluate, assess and adjust campaigns against digital fundraising and marketing key goals
- Help improve the website as a tool for fundraising and supporter engagement, focusing on the creation and development of landing pages, donation forms, and supporter actions
- Create engaging, impactful, and creative content to support fundraising and marketing campaigns for paid and organic digital and social media activity maximising engagement levels and income growth whenever possible.
- To lead ongoing strategic and operations testing across emails and digital fundraising to optimise fundraising for Haven House
- Produce high-quality, timely and inspiring emails for donors and supporters, to increase income and engagement
- Devise and manage innovative social media campaigns to increase social engagement, ensuring suitable mechanisms are in place to effectively evaluate their success
- Work with website developers to implement Google Analytics and Facebook tracking across the website and third-party tools
- Experience with creating and producing newsletters and appeals within an email service provider and experience with building campaigns through social media tools like Facebook Ad Manager within the software packages
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
If this role sounds right for you and you have the right skills and experience, please do download the job description and apply by returning the application form to Resourcing.
Benefits:
- As an employee you will be entitled to the following range of benefits:
- Hybrid office/home arrangement (3 days in the office)
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
- Life Cover
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment.
Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 30 May 2024
Interview: w/c 6 June 2024
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Job Title: Training Lead: Parents and Volunteers
Hours: 2.5 days a week
Salary: £32,000 for Cardiff Based/£34,000 for London Based
Reports to: Head of Services
Location: Cardiff or London (Brockley SE4)
We are seeking a motivated, compassionate and engaging training lead for our parent and volunteer training programs. The training lead for parents and volunteers will lead on the design, development and delivery of a program of training support for parents impacted by Child Sexual Abuse and will support with the delivery of the training for new We Stand volunteers.
Role Description
To plan, develop and deliver parent training and workshops for protective parents and carers whose
children have been sexually abused; to support parents and carers to understand and process the impacts of child sexual abuse and learn strategies for supporting their children after abuse together with those who share similar experiences. To work collaboratively with We Stand colleagues, to provide support that is accessible, appropriate, timely and tailored to suit the needs of individual clients.
To contribute to the recruitment and selection of We Stand volunteers including student therapists on placement and helpline volunteers. To lead on the delivery of induction and training for all new volunteers and ensure that they are adequately prepared and supported to begin their placement with We Stand.
Parent Training:
Parent training and workshops are designed to support parents following a disclosure of CSA. The training focuses on providing parents and carers with the useful information and strategies they need to manage and support their child or young person’s journey of recovery. Via 1:1 or group sessions, parents gain the knowledge they need to help them support their child and regain confidence in themselves.
Key Responsibilities
Design and development of content
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Setting up an annual program of training and workshop delivery for parents and carers
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Ongoing review and development of content to ensure the program is up to date and tailored to the needs of clients
Managing referrals and Assessment of clients
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Working collaboratively with We Stand colleagues to promote training and workshops to relevant parents and carers
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Managing referrals to training and workshops and assessing the suitability of clients for the program
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Be a point of contact for parents and carers on the waiting list for training and workshops
Delivery of group and individual training
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Deliver We Stand’s 4-week training programme for parents and carers
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Be a point of contact and support for parents during and immediately after their involvement in the program
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Where appropriate, deliver 1:1 training slots to parents and carers who require this additional support due to e.g. those with additional needs, high levels of anxiety or a particularly complex situation (including sibling abuse)
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Keep accurate and appropriate records for every parent/ carer attending training and workshops
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all parents and carers attending training and workshops
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform service developments
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Take responsibility for continuous improvement of processes to support the effective delivery of training and workshops for parents and carers
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Contribute towards reports for funders, and the We Stand Board of Trustees
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Contribute to relevant fundraising applications, as required
Volunteer Training
We Stand relies on a team of dedicated and skilled volunteers to help us deliver life-changing support to families impacted by child sexual abuse. We are committed to ensuring all volunteers have the information, resources and support they need to carry out their role effectively and have a positive experience during their time with the organisation. This includes via a comprehensive training and induction programme and ongoing professional development.
Key Responsibilities
Recruitment and selection
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Contribute to the recruitment and selection of new volunteers following a best practice volunteer recruitment process
Induction training programme
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Oversee and coordinate an annual program of induction training for new and existing volunteers
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Lead on the delivery of a 4-week programme to induct new volunteers
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Assist with the review and development of content to ensure the program is up to date and tailored to the needs of volunteers
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all volunteers attending induction training
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform training developments
Other duties:
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Attend regular clinical supervision, supported by We Stand
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Attend regular We Stand staff and team meetings
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Carry out any other reasonable duties required from time to time by the charity
Person Specification
Essential Skills, Experience and Qualifications
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Experience of design, delivering training programs for families impacted by trauma
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Understanding of the impact of trauma
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Experience of service coordination and project management
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Experience of providing support to volunteers
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Experience of working with clients who have experienced high levels of trauma
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High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing
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An ability to develop, monitor, review and take responsibility for the implementation of a project plan including the monitoring and evaluation of projects
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Excellent IT skills – with a good knowledge of Google applications
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Excellent organisational and time management skills
Personal Attributes and behaviours
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Empathy with We Stand’s clients
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Ability to manage own/ joint workload and prioritise tasks
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Conscientious, resilient and self-disciplined
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Ability to build rapport quickly and to understand needs, wants and expectations
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Ability to work to deadlines/targets for self and others
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Works effectively and calmly under pressure
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Attention to detail in all aspects of work
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Ability to work on own initiative
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Active team player
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Ability to guide, support and develop volunteers
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Non-judgemental
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Youth Voice & Project Officer
Reports to: Youth Understanding Manager (Programmes)
Salary: £32,300
Contract: 2-year fixed term (potential to extend)
Location: Central London, Hybrid – 2 days in the office
Closing date for applications: 09:00am, Wednesday 22nd May 2024
Interview dates: week commencing the 3rd June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
This role and why it’s important
It's critical to our mission that we understand how and why young people become involved in violence. The YEF’s work combines conducting rigorous evaluations and research studies with hearing directly from young people. It is also important to us that young people are central to the messages we share externally.
Your role involves ensuring that young people’s perspectives are heard and integrated into our work. This includes supporting our Youth Advisory Board (YAB) and helping young people’s voices play a central part in YEFs external communications.
This role also supports the wider team managing grants, contracts and providing general team support.
Click to learn more about the Youth Advisory Board (YAB). Many have lived experience of violence and advise us across all areas of our work to ensure that young people’s perspectives are taken on board as we pursue our mission. YAB members contribute to the governance of the organisation.
Key responsibilities:
1. Youth Advisory Board support:
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Plan engaging activities for YAB meetings and events. These activities require working some evenings and occasional weekends.
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Provide support and pastoral care to YAB members, including personal development planning and safeguarding.
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Help recruit YAB members (young people aged 16 –25) through interviews and managing recruitment.
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Develop and schedule the YAB induction programme for new members.
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Monitor attendance and engagement of YAB members.
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Coordinate YAB attendance at external events.
2. Facilitating Youth Voice in communications:
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Act as a bridge between the YAB and our external communications team.
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Work with the communications team to amplify young people's voices on social media.
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Assist young people in sharing their views and stories through various communication methods.
3. Managing grants and contracts:
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Maintain records of payments and tasks using Salesforce.
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Assist stakeholders and team members in using Salesforce effectively.
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Support in procurement processes and grant management by organising documents and scheduling meetings.
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Proactively identify and address issues.
4. Collaboration and support:
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Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you -you’re the sort of person:
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You believe in young people: You have worked with young people and know the huge potential young people have to bring change. You have experience and knowledge of adhering to safeguarding processes, and are able to be flexible to suit young people’s needs - understanding when plans need to change at short notice.
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You’re passionate about helping young people to be heard: You have some experience in using media/social media to tell young people’s stories and are keen to learn more.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects, whether that be leading YAB sessions, supporting the development of young people one-to-one or creating exciting content with young people. You prefer a job that looks different every day. You don’t get overwhelmed by a long to-do list and can effectively identify what’s most important and how to balance different priorities.
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You’re brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You’re good at getting your head around how a process works and improving it. It’s a plus if you’ve used the Salesforce system before, but not a requirement.
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You love supporting great teams: You’ll be happy to support beyond your immediate team, using your organising skills to support the wider organisation. You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You don't want your days to pass without making a difference. You want to play a significant part in a charity that’s making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
Our offices are based on Great Eastern Street in Central London. The post holder will be expected to be in office 2 days per week.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9am Wednesday 22nd May 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the 'About You' section on the JD, give clear examples of:
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How your work shows that “You believe in young people” and
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How “you’re able to juggle many diverse tasks at once”
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The International Fund for Animal Welfare is a global non-profit helping animals and people thrive together. We are experts and everyday people, working across seas, oceans, and in more than 40 countries around the world. We rescue, rehabilitate and release animals, and we restore and protect their natural habitats. The problems we’re up against are urgent and complicated. To solve them, we match fresh thinking with bold action. We partner with local communities, governments, non-governmental organisations and businesses. Together, we pioneer new and innovative ways to help all species flourish.
We’ve been around for fifty years, but we know our solutions can’t stay the same. We have to be nimble, curious, and open to new partners. In short, we have to think, and act, differently.
Across six continents and the ocean, we have rescued more than 200,000 animals. That’s just a fraction of the number of animals living in distress, to be sure. But when we measure our progress, we find cause for hope.
Position Summary/ Objective
A new role within our European region, the Paid Social Media Specialist will be working closely with our Senior Digital Marketing Lead (UK) to deliver world-class paid media campaigns on multiple digital platforms in multiple countries.
This role will work across IFAW’s four fundraising markets in Europe: France, Germany, Netherlands and the UK to grow our paid media revenue. The role will focus on Social and Search advertising but also to experiment with new emerging platforms.
Directly reporting to the Senior Digital Marking Lead in the UK this role will coordinate and plan new paid social campaigns and content, working closely with the Digital Leads, and the Senior Fundraising and Marketing Manager, to roll these out across our markets. You will work across a variety of channels such as Meta/Facebook, Instagram, TikTok, Twitter, Reddit, Bing, Google, YouTube, Pinterest, Spotify and more.
Role and Responsibilities
Working with the Digital Marketing Lead in each country (France, Germany, Netherlands and UK), the role will:
· Coordinate, develop, execute, and optimize paid digital campaigns from conception to launch and completion across EU fundraising markets.
· Building out media buys for various ad platforms and overseeing the day-to-day execution of paid media to support each market.
· Work closely with Digital Marketing Leads to agree on campaigns, budget allocation and spend, ad grouping and audience targeting.
· Support and contribute to the creative process of building advertising campaigns. Including video creation specifically for advertising.
· Conduct in-depth keyword and website research, and suggest landing pages optimization
· Maintain knowledge of industry best practices and new technologies.
· Working cross-departmentally, specifically with the Content team.
· Identify and suggest new emerging platforms and avenues for digital outreach
Qualifications and Education Requirements
· 5 + years’ experience with digital paid media, specifically with Meta and Google advertising.
· Excellent understanding of creating and implementing paid media campaigns with prior campaign examples (across multiple countries/markets a plus).
· Ideally completed advertising certifications (for example, Meta Certified Media Buying Professional, Google Analytics
· Extensive experience in creating digital ad assets and copy, including video.
· Video creation skills specifically for advertising, experience working with Adobe Creative Suite tools
· Fluency in working with analytics platforms, for example Looker Studio
· Goal driven, extremely analytical, with the ability to make data-based decisions and conclusions
· Excellent communication skills to present the results of campaign performance verbally, as well as provide clear and concise reports.
· Fluent English (spoken French, German or Dutch is a plus).
· Interest in IFAW’s programmatic work and global wildlife conservation issues
· Self-starter with ability to jump into a hectic situation to provide support
· Highly organized and self-motivated; able to manage and prioritize multiple projects, desire and capability to work in agile, fast-paced and demanding environment
· Ability to work independently and as part of a regional team under tight deadlines
· Problem solver and creative thinker with strong attention to detail
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
UK Office Benefits
- 8 % employer pension contribution
- 25 days’ holiday + public holidays + 5 discretionary days
- Cycle to work scheme
- Newly renovated, modern office
- Dog friendly office
Closing date for receipt of applications: 10 June 2024
The client requests no contact from agencies or media sales.
You will join a small team of housekeepers working mainly at our Community/Justice/ Counselling services. Well-managed spaces make our buildings great places to be ensuring they are efficient, secure and pleasant environments. You will work with the Soft Facilitates Manager to carry out planned cleaning duties from a schedule of works. You will also need to build in capacity for reactive cleaning as required.
A key part of the role will be to work with project managers and the Soft Facilities Manager to ensure solid housekeeping provision. You will ensure the efforts of you provide a high level of cleanliness, and cleaning complies with health and safety standards too.
You will have a usual place of work at either Katherine Price Hughes House, Highbury or Wincott Street, Lambeth as we have two Housekeeping roles available, but be required to work flexibly across the property portfolio if business needs demand this. You will facilitate end of licence/tenancy cleaning preparing these spaces for new residents, or you could be asked to provide cleans between room hire in our counselling and our community spaces. The post holder will ensure their working practices are safe and compliant with the organisation’s health and safety guidelines.
KEY RESPONSIBILITIES
PEOPLE SUPPORT
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To support the Soft Facilities manager in achieving excellent housekeeping across Strides. This will be discussed in monthly supervisions.
FINANCIAL COMPETENCE
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To work with the soft facilities manager in keeping costs to a minimum.
ADMINISTRATIVE DUTIES
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To follow instruction around recording work as guided by the soft facilitates manager.
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To update portals and systems relating to flow of works, both scheduled and reactive if required.
SERVICE DELIVERY
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To follow the agreed schedule of works in each building.
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To support the team with room inspections.
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To have an awareness of risk in working practices.
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To keep abreast with current COSHH and Hygiene regulations and other matters relating to safe working practices.
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To keep good stock control of cleaning supplies.
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To monitor the standard of our buildings ensuring standards are consistently high.
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To attend planned meetings as required, including the staff conference and other organisational events.
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To occasionally carry out specialist duties as agreed with the relevant manager (e.g. specialist cleaning if adequately trained).
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To report maintenance issues promptly if found.
ORGANISATIONAL RESPONSIBILITIES
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To observe Confidentiality at all times.
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To adhere to Strides’ Policies and Procedures.
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To attend and contribute to Reflective Practice Sessions and build in opportunities for reflection into the working week.
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To attend and contribute to regular supervision sessions with your line manager.
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To attend and contribute to an annual appraisal.
PERSON SPECIFICATION
We require a housekeeper who can demonstrate the following competencies to a high level. The desire to do well in the role is more important than direct experience of a similar role and transferable skills are welcomed. We will be looking for evidence in the following areas during the selection process:
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A focus on the experience of the people using our services
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Sound Organisation and planning skills
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Excellent communication.
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Team Work
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Strong Admin and IT skills.
Please outline in your application how you meet the following criteria:
ESSENTIAL CRITERIA
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An accredited qualification in facilities housekeeping, or a willingness to work towards this once confirmed in post.
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Experience of domestic cleaning duties
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Working knowledge of COSHH (Control of substances hazardous to health).
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Experience of dealing with people directly in a community building and/or residential setting and/or business premises.
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An ability to communicate effectively in English, and an ability to communicate with people whose first language is not English.
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Ability to use IT, including Microsoft Office.
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An understanding of Safeguarding responsibilities, or a willingness to learn these standards.
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An understanding and commitment to the principles of Equality, Diversity and inclusion as it applies to the workplace.
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Willingness and availability to work some weekends as required.
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Willingness to work flexibly according to organisational requirements.
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Commitment to Strides’ values and understanding of the Christian Ethos that underpins our roots as an organisation.
DESIRABLE CRITERIA:
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Carbon literacy and an understanding of the principles of reducing environmental impact.
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Understanding challenging behaviour people may present and an awareness of basic strategies for dealing with behaviour that challenges us.
EQUALITY, DIVERSITY AND INCLUSION
We do not want any disability, sensory impairment or neurodiversity to put you off from applying if you meet these criteria, if this applies to you get in touch. Informal conversations about the role are also welcome. We look forward to hearing from you!
The client requests no contact from agencies or media sales.