Continuous improvement manager jobs in Finsbury park, greater london

BirdLife International is recruiting a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence to deliver the organisation’s 10-year strategy.

Location: Remote with occasional visits to the Cambridge office

Who we are

People are destroying and consuming nature at a devastating rate. Birds are our early warning system.

BirdLife International is a global family of 123 national partners covering all continents, landscapes and seascapes. We use bird science to collect and analyse data from around the world to implement the most effective and innovative conservation measures possible.

Through our unique local-to-global approach, we deliver high-impact and long-term conservation for the benefit of nature and people. Our network of over two million birders, scientists and local volunteers helps to track, follow, analyse, conserve and understand every bird species in the world.

About the role

Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally. You will also lead on global gift processing, improvement projects and matrix manage the Supporter Care Assistant.

The Database and Operations Manager will:

• Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation.
• Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising.
• Champion best practice and encourage consistency of data input.
• Be the Development Team’s lead expert on Gift Aid and data processing compliance.
• Be the global gift processing lead, including working with third-party fundraising platform providers.
• Matrix manages the Supporter Care Assistant, providing training, support and guidance to colleagues across the Development Team.

Who are we looking for?

We seek a database expert with the aptitude and willingness to learn to develop in this broad role.

The ideal candidate will have:

• Significant experience in maintaining and administering Raiser’s Edge for a charitable organisation.
• Working with large and complex sets of data.
• Experience in leading a database migration.
• Experience working with fundraising teams (across high-value, individual giving and digital).
• Excellent knowledge of data strategy and data analytics.
• Experience of managing, developing and implementing new systems and business processes.
• Excellent problem-solving and communication skills.
• Positive and open-minded attitude embracing continuous improvement.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.  

By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.

How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!

As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.

Position: Digital Marketing Manager

Responsible to: Head of Fundraising

Location: Remote (home based with option to work from our Abingdon charity shop)

Contract: Part-time. Permanent after 6 months’ probation, or freelance

Hours: 15 hours per week plus 4 floating hours on demand

Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.

Annual leave and benefits: 

• 5.6 weeks per year FTE (pro rata based on weekly hours)
• Flexible working pattern (as long as predominantly during business hours)
• Pension scheme with matched contributions if employed. 4% employer / 4% employee

How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.

Interviews will start w/c 2nd March 2026

Closing date: 16th February 2026.

NB Please see Information Pack and Job Description for further information.

PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website. 

What you will be working on:

• You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
• You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
• You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
• A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
• You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
• Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success

This job is for you if you…

• Are a marketing all-rounder with strong digital marketing experience
• Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
• You have enough experience to hit the ground running and take the lead in your role
• You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
• You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
• You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
• You have excellent communication skills, and a creative yet data-driven and supporter focused approach
• You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
• And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho

The ISM website is the organisation’s shop window: showcasing everything ISM offers in a visually engaging, modern way. It supports sales, marketing and external affairs, strengthens our profile, and drives member recruitment and retention through high-quality content, functionality and forward-thinking digital design. This role leads the management, development and optimisation of the ISM website, ensuring it is engaging, accessible, technically robust and aligned with brand, SEO and marketing priorities. It oversees content quality, suppliers, and web projects, while keeping ISM’s digital presence user-centred and ahead of trends.

The role also manages digital marketing and insights, optimising paid and organic campaigns, analysing performance across all digital channels, and delivering clear reporting to support membership recruitment, retention and strategic decision-making.

Additionally, it supports CRM development, brand consistency, and cross-organisational initiatives to strengthen ISM’s profile and understanding of member and prospect behaviour.

A full job descriton can be found on the ISM's website along with details of how to apply.

Working pattern: This is a full time permanent hybrid role (4 days a week in the office) on Crick terms and conditions of employment.

Salary: From £61,000 with benefits, subject to skills and experience

Application closing date: 8th of February 2026 at 23.59

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

What you will be doing

As a Fire Safety Engineer at the Crick, you will:

• Act as the Systems Owner and Technical Authority for the entire portfolio of active fire protection systems
• Undertake and lead the development, implementation, and ongoing review of the Institute's Fire Safety Policy, Strategy, and Management System.
• Lead the investigation of all fire incidents, alarms, and near-misses to identify root causes and implement effective corrective and preventive actions.
• Act as the primary point of contact for the Fire and Rescue Service, building control, and other enforcing authorities.
• Collaborate with and support Engineering Project Managers, ensuring project works are delivered without compromising the live environment and meet all fire safety regulations.
• Prepare and present a comprehensive Fire Safety Dashboard and operational reports to the quarterly General Health and Safety Committee and Fire Safety Group, providing data-driven insights, trend analysis, and actionable recommendations.

About you

You will have:

• NEBOSH National Certificate in Fire Safety and Risk Management or an equivalent qualification (e.g., IFE Level 4 Diploma, Certified Fire Protection Specialist - CFPS).
• Graduate or Member grade of the Institute of Fire Safety Managers (GradIFSM / MIFSM) or equivalent professional membership (e.g., IOSH, RICS).
• Significant experience as a Fire Safety Specialist/Engineer in a complex, high-risk environment (e.g., healthcare, research, industrial, major commercial).*
• Demonstrable, hands-on experience as a Systems Owner for a range of complex fire protection systems (sprinklers, gaseous suppression, fire alarms), including administering isolations and impairments.*
• Expert knowledge of the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and in-depth technical knowledge of British/European Standards for fire safety systems.*
• Proven ability to analyse complex situations, identify underlying risks, and develop pragmatic, effective solutions.*
• Excellent communication, influencing, and relationship-building skills, with the ability to act as a trusted advisor to all levels of the organisation and external authorities.

*Minimum Criteria

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:

• Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
• Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
• Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.

You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)

Salary:  £46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.

They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
• Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
• Knowledge and understanding of Gift Aid compliance in charity environments.
• Experience of working with 3rd parties on Gift Aid claims and processes.
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
• Experience of working with Power BI KPI dashboards.
• Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
• Proven experience of monitoring and checking processes and developing process improvement and project management experience.
• Experience in providing Gift Aid training and support to staff or volunteers.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
• Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
• A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
• Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
• Self-motivated, flexible and able to work without close supervision within a team environment
• A responsible attitude to dealing with sensitive and confidential information
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières.
• Proactive, resourceful, and adaptable with a solutions-focused approach.
• A positive team player with the ability to collaborate effectively with colleagues across different departments.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: 15 February 2026, 11.59pm (GMT)
• First round interviews: 04 & 05 March 2026
• Projected Start Date: 06 April 2026

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.

The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.

Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.

You will be able to demonstrate: 

• Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
• Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
• Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
• A track record in setting and meeting income targets
• Excellent project management skills, with evidence of having successfully delivered concurrent projects

An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: 11:59pm, Sunday 22nd February 2026. 

Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.

Applicants must have work authorisation for the UK.  No agencies.

To ensure a fair process, late applications will not be considered under any circumstances.

Salary: £35,624 - £45,802
Contract: Full-time, Permanent
Location: Remote - home based
Closing date: 27th February 

We’re delighted to be working with Barnardo’s, the UK’s largest national children’s charity, as they look for a Supporter Care Manager — a key role ensuring every supporter receives the highest standard of service and care.

In this role, you will lead the team that acts as the first point of contact for Barnardo’s supporters, ensuring excellent service delivery across supporter enquiries, stewardship, complaint handling, and fulfilment. You’ll help shape supporter journeys, strengthen loyalty, and ensure regulatory and data-protection standards are consistently met.

You’ll work closely with colleagues across Fundraising, Marketing, Retail, Finance and external suppliers, driving continuous improvement and ensuring supporter experience remains at the heart of Barnardo’s work.

To be successful as Supporter Care Manager, you will need:

• Experience leading a customer or supporter-facing team in a fast-paced environment
• Strong stakeholder management and communication skills
• A proactive, solutions-focused mindset with the ability to drive service improvements
• Confidence managing processes, performance, data and reporting

If you’re passionate about delivering excellent supporter experiences and want to play a vital role in helping Barnardo’s achieve life-changing impact for children and young people, we’d love to hear from you.
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Job Reference: 2855JP

Location:  London 

Location type:Hybrid

Reporting to:  Director of People and Operations

Annual salary:  £50,000 to £55,000 GBP per annum, depending on experience

Contract type:  Permanent

Working hours:  Full-time, 35 hours a week

Candidate level: Manager

Closing date: Monday 23rd  February, 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.

Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.

As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.

This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.

Primary responsibilities

Operational leadership & delivery

• Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
• Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
• Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.

Global safety, security & incident management (focal point)

• Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
• Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
• Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
• Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
• Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
• Support the implementation and monitoring of safety and security standards across country offices and partners.

Safeguarding & PSEA (operational oversight)

• Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
• Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
• Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
• Contribute to organisational learning and continuous improvement in safeguarding practice.

Risk management, contingency & assurance frameworks

• Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
• Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
• Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
• Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
• Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.

Programme, MEAL & risk integration

• Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
• Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
• Strengthen alignment between operational risk management and programme assurance and learning processes.

Operational systems, policy tracking & insurance

• Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
• Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
• Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
• Support audits and internal reviews by maintaining clear documentation and evidence.
• Ensure strong information management and data protection practices are embedded.
• Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.

Country office & partner capability building

• Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
• Support capacity building through guidance, tools, training coordination, and structured follow-up.
• Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
• Balance global standards with appropriate local adaptation.

Performance insight, reporting & organisational learning

• Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
• Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
• Support organisational learning through analysis of data, incidents, audits, and reviews.

 Project management & continuous improvement

• Lead or coordinate project management for time-bound operational initiatives
• Identify capacity gaps, monitor progress, and escalate risks.
• Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.

Profile

The postholder will:

• Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
• Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
• Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
• Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
• Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
• Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
• Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
• Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.

Essential experience

• Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
• Experience coordinating complex, cross-functional workstreams across multiple teams or locations
• Experience providing oversight, assurance, or quality control
• Experience incident response, escalation, and lessons-learned processes
• Experience building or strengthening systems, frameworks, or organisational infrastructure

Desirable experience

• Experience working within or alongside programme delivery teams.
• Experience in international, multi-country or partnership-based organisations.
• Experience overseeing consultants or specialist providers.

Personal characteristics

• Strong alignment with Lumos’ mission, values, and commitment to duty of care.
• Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
• Able to influence, support, and challenge constructively.
• Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
• Sound judgement in identifying, naming, and escalating risk appropriately.
• Collaborative and credible working with senior leaders, country teams, and partners
• Comfortable operating with independence.
• Resilient and adaptable in evolving or ambiguous organisational contexts.
• Curious and committed to learning and continuous improvement.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 23rd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

London 

£38,429

Working arrangements: 35 hours a week. Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office

Are you passionate about shaping the future of medical education and training? Our client is seeking a strategic and collaborative Curricula Manager to lead the development and review of curricula and assessment frameworks across 30 physical specialties and subspecialties.

Why This Role?

This is a pivotal role where you’ll work closely with senior medical leaders, the GMC, and specialty advisory committees to ensure curricula align with the NHS 10-year plan and meet the highest standards of postgraduate medical education.

This is more than just managing documents—it's about influencing the quality of medical training across the UK. You’ll:

• Lead curriculum and assessment updates in collaboration with the GMC
• Drive continuous improvement initiatives across the department
• Support the development of the ePortfolio system and specialist registration of resident doctors on completion of training
• Engage with a wide range of stakeholders, including clinicians, educators, and regulatory bodies
• Represent JRCPTB at internal and external forums

What You Bring to the Table

To thrive in this role, you will have:

• Proven experience in curriculum development and stakeholder engagement
• Strong leadership and line management skills
• Excellent communication and planning abilities
• Ability to manage multiple projects and deliver to deadlines
• Knowledge of postgraduate medical education and NHS structures (desirable)

Closing date: 19 February 2026

Interviewing date: w/c 23 February 2026

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them. 

Greenhouse Sports is pleased to be exclusively partnering with Robertson Bell in their search for a Management Accountant to join their close-knit, dynamic team on a permanent basis, in this newly created role following an exciting period of change. Their mission is to deliver intensive sports coaching and mentoring to help develop young people from disadvantaged communities.

Reporting to the Head of Finance, the Management Accountant will play a key role in supporting the Finance Team by preparing monthly management accounts with variance analysis, budget holder reports, and statutory accounts. They will also contribute to finance projects, including the development of new budget holder reporting and process improvements.

The organisation:

Greenhouse Sports is an organisation dedicated to providing sports coaching and mentoring to young people impacted by poverty. Since its foundation in 2002, Greenhouse Sports has continually expanded its reach, fuelled by the support of donors and partners who believe in the value of creating opportunities for young people to succeed. Their approach combines sports coaching with mentoring, giving young people the life skills they need to lead happy and healthy lives and act as a positive social influence both at school and beyond.

As Greenhouse continues to grow, it remains committed to its mission of providing opportunities for young people who might otherwise be left behind. By addressing both the physical and mental aspects of youth development, the organisation helps young people unlock their potential and prepares them for a better future.

The key duties of the Management Accountant will be as follows:

• Complete the preparation of accurate and timely monthly management accounts.
• Play a key role in the production of the statutory accounts including notes and reconciliations.
• Own the preparation of the newly created budget holder reports ensuring that reporting is complete and accurate.
• Monitor actual spending vs budget by providing a variance analysis for monthly budget holder reports.
• Extract relevant data from Xledger and prepare reporting for internal stakeholders.
• Work with a continuous improvement mindset to identify efficiencies in existing processes.
• Support other members of the finance team when required to complete tasks.

The successful candidate will have:

• A recognised professional qualification or be part qualified studying towards becoming qualified.
• Demonstrable experience of having worked in a management accounts capacity.
• Ideally, working knowledge of Charity SORP, but candidates without this are strongly encouraged to apply.
• The ability to communicate effectively with all financial and non-financial stakeholders.
• An enthusiastic and confident personality, with a key eye for detail.

The closing date for applications is on Sunday 22nd February, with first stage interviews due to take place the week commencing 2^nd March. Applications will be under continuous review before the closing date, so please submit your CV ASAP to make sure you don t miss out.

Join us at the Royal College of Radiologists (RCR) and use your Salesforce expertise to make a real impact on doctors, patients and the future of healthcare.

The Salesforce Developer role is a chance to directly advance the RCR’s mission of equipping doctors to fulfil their potential and deliver world leading patient care by building and optimising the digital infrastructure that underpins this ambition.

As our in house Salesforce expert, you will design and deliver high quality, scalable solutions that strengthen the College’s ability to support clinicians, uphold gold standard guidance, and drive innovation across radiology and oncology. You’ll collaborate with colleagues across the organisation to translate real world clinical and educational needs into robust technical outcomes, ensuring our systems are modern, secure and continuously improving. 

By enhancing the platforms that help doctors learn, connect and provide the highest standards of care, this role offers the opportunity to make a meaningful, system wide impact on the RCR’s vision to be a global leader in supporting doctors to improve patient outcomes throughout their careers.

What you’ll do

• Lead on Salesforce development — building scalable Flows, Apex, Lightning components and integrations.
• Drive continuous improvement, automation and system optimisation.
• Translate business needs into smart, robust technical solutions.
• Contribute to the product roadmap and support releases and testing.
• Champion data quality, security and good governance.
• Collaborate across teams and make complex tech simple for non technical colleagues.

What you’ll need

• Proven experience as a Salesforce Developer in a complex environment.
• Strong hands on skills across Flows, Apex, Lightning and APIs.
• Salesforce Developer certification (or equivalent experience).
• Experience in agile/product led delivery and CRM release management.
• Excellent problem solving, communication and stakeholder skills.
• Proactive, curious and committed to continuous improvement.
• Bonus: experience with integrations, third party apps or not for profits.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
   

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

Then working at Advance Charity could be the career choice for you!

We are looking for a Bid Officer (Bid Writer)

Salary: £34,000 - £39,000 per annum

Location: Hammersmith Head Office

Hours: 35 hours (full time)

Contract: Permanent

We recognise that many working women have commitments outside of work, so we’re open to discuss flexible working options and solutions that suit you, and still suit the needs of the business. Please indicate in your supporting statement if you’d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application.

About us:

Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending.

About the role:
As the Bid Officer, you will support statutory and non-statutory funding across Advance’s services, with oversight by the Development Manager and support from the Development and Fundraising Co-ordinator. They will also provide assistance to the Head of Fundraising. The role will ensure a high standard of professional bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines.

You will plan and produce compliant proposal documents, bringing together expertise, best practice, research and data to develop compelling tender responses. Your role will be responsible for shaping service delivery models in collaboration with internal subject matter experts, bid writing and editing, coordinating the final document review and document governance. 

Please note: In this role we are always exploring new technology and tools to support better ways of working, however the sector we work in means that we are often required to submit bids that are written without AI involvement. We need someone with great writing skills in this role and will be testing this with an in-person assessment as part of our recruitment process.

Key responsibilities include (but are not limited to):

• Plan and write compliant, professionally produced proposals within defined timeframes and coordinate supplementary documents required

• Foster collaboration and coordinate proposal input from a variety of stakeholders including Services, Evidence and Insights, People team, Finance and Governance team, Safeguarding

• Undertake editing of proposals, including spelling and grammar checks, and share with internal stakeholders for final approval in advance

• Project manage the writing of smaller tenders/grant applications including responsible for agreeing budget with Finance team

• Ensure all supplementary documents, including approval documents, are produced in a timely fashion and accompanying governance processes are completed

• Follow team processes for filing and version control

• Work alongside external partners to inform competitive bid submissions

• Support preparation for tender handover following contract award with Implementation Manager

• Monitor statutory and non-statutory funding opportunities (local authority, central government, trusts) via portals and support existing services to prepare for retender

• Brief leadership on go/no go decisions

• Conduct post-proposal reviews and support continuous improvement of the department

About You:

To be successful as the Bid Officer you’ll need the below experience and skills:

• Experience of writing successful tenders, proposals or grant submissions, with excellent written and verbal skills that support coordination of clear, compelling and concise bid responses

• Excellent attention-to-detail and accuracy with strong editing and proof-reading skills

• A pro-active approach to developing strong working relationships with staff at all levels of the organisation and with external stakeholders

• Be highly organised and solutions-focused, able to plan, prioritise and meet deadlines under pressure

• Be committed to Advance’s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered. 

Please see the end of the advert for the downloadable Job Specification

Closing Date for Applications: 26th February 2026 *Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate

Interviews are taking place: Between 3rd to 9th March 2026 (this may be subject to change),

We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

What we can offer you - Employee Benefits: 

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Access to Yoga/Meditation and many more activities on our wellbeing online platform

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days-

• Thorough induction and training

• Career development pathways 

Diversity, Inclusion and Equal Opportunities

We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Human Resources Manager (Climate Change focused Charity)

Location: Central London (hybrid, 2 days in the office) |  Salary: £45-£50k per annum DOE plus benefits  |  Contract: 12 months fixed term (possible extension), full time (5 days/week)  |  Start: ASAP

The Opportunity

Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change.

Key Responsibilities

• Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities                and change projects.
• Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation.
• Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits.
• Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required.
• Coordinate performance management cycles and support aligned development planning.
• Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer.
• Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement.
• Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions.
• Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance.

The Candidate

• Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation.
• CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice.
• Confident advising and coaching managers across employee relations, performance, and people processes.
• Experience supporting organisational development, culture and change in a fast-paced environment.
• Strong stakeholder management, communication (written and verbal) and relationship-building skills.
• Comfortable working independently with sound judgement, high attention to detail and excellent time management.
• Proficient with HR systems and digital tools; able to interpret HR data to drive improvements.

Desirable:

Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability.

How to Apply

Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).

Bloomsbury Football

Bloomsbury Football is on a mission to transform young lives through football. We’re looking for an ambitious, values-driven leader to set the strategy and scale our Club Football programme, currently supporting 500+ young people aged 6–18 each week.

This is a senior role with real ownership: shaping the vision for 3x growth over the next three years, while ensuring exceptional, development-focused delivery for every player.

What you’ll do

• Set and lead the strategy for the growth and expansion of Bloomsbury’s Club Football programme
• Ensure high-quality, consistent delivery that drives meaningful social and football outcomes
• Lead and develop the Club Football Coordinator and wider delivery team
• Oversee programme budgets, ensuring financial sustainability and return on social impact
• Build strong relationships with players, parents, coaches and external partners
• Represent Bloomsbury Football as a champion of football for social change

Who we’re looking for

• Strategic thinker with experience scaling programmes and managing teams and budgets
• A proven leader of youth programmes, with a sound understanding of sport for development
• Collaborative, solutions-oriented approach that drives teams towards high-quality, high-impact results
• Deep alignment with Bloomsbury Football’s values and belief in football as a force for good
• Excellent academic record