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23

Continuous improvement manager jobs in glasgow, north lanarkshire

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The Black Economists Network, Remote
£23 - £25 per hour
Posted 1 day ago
SafeLives, Remote
£45,786.67 - £47,572.34 per annum
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. 
Posted 2 days ago
Closing in 7 days
VoiceAbility, Clydebank (Hybrid)
£24,500 - £29,500 per year
Posted 1 day ago
Closing in 6 days
Molly Rose Foundation, Remote
£28,000 - £30,000 per year
Join Molly Rose Foundation as our new Supporter Care Officer and help to create change and save young lives.
Posted 1 day ago Apply Now
Page 1 of 2
Remote
up to £40,000pa
Full-time
Permanent

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Job description

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

  • Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
  • Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
  • Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
  • Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
  • Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
  • Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
  • Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
  • Deliver engaging, timely and strategic social media activity across all key channels.
  • Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
  • Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
  • Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
  • Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
  • Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

  • Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
  • Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
  • Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
  • Confident content creation and copywriting skills across web, email, social and print formats.
  • Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
  • A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
  • Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

  • Marketing campaign planning and delivery across all HACT product and service areas.
  • CRM-led customer communications and audience engagement journeys.
  • Performance marketing KPIs and campaign impact reporting.
  • Content creation for digital campaigns, websites and social channels.
  • Event marketing and promotion planning and execution.
  • Supporting broader communications activity including PR, media and stakeholder engagement.
  • Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

Application resources
Posted by
HACT View profile Organisation type Registered Charity Company size 21 - 50

To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities

Posted on: 23 July 2025
Closing date: 22 August 2025 at 18:00
Tags: Marketing

The client requests no contact from agencies or media sales.