Contract Executive Jobs in South Bank, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about driving ethical governance and risk management within a values-driven environment? A fantastic opportunity has arisen to join us at LHC Procurement Group as the Group Governance & Risk Manager and lead the charge in ensuring our organisation operates at the highest standards of integrity and compliance.
What you will be doing:
- Lead the review and application of the Group’s governance requirements under the direction of the Board and Group Managing Director.
- Serve as a focal point for LHC governance, supporting the Board in discharging its duties compliantly and professionally.
- Conduct regular assessments of the effectiveness of governance committees and risk management strategies.
- Oversee the risk and quality management functions, ensuring proactive mitigation of business risks.
- Develop and manage assurance frameworks, audit arrangements, and Board induction processes.
- Coordinate submissions to regulatory bodies and ensure compliance with relevant laws and standards.
What you need:
- Experience in facilitating good governance within a regulated environment, preferably within housing, charity, or not-for-profit sectors.
- Understanding of governance models, legal requirements, and best practices in corporate governance.
- Strong organisational, interpersonal, and communication skills.
- Ability to work with confidential information and deliver under pressure.
- Degree in a relevant subject or equivalent experience; Governance qualification is desirable.
- Proficiency in IT systems, including PowerPoint, Word, and Excel.
What You'll Get:
- Basic salary on POC starting at £52,032 (inc LW).
- Local Government Pension Scheme (Defined Benefit).
- 34 days holiday plus bank holidays.
- 36-hour week.
- Personal training and development plan.
- Cycle to work scheme.
- Employee Discounts.
If you're ready to make a difference and drive excellence in governance and risk management, we want to hear from you. Apply now and join us in our mission to deliver better buildings and homes that enhance local communities.
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don’t miss out on this chance. Apply today!
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The LSO is seeking a highly motivated and experienced Corporate Partnerships Executive (New Business) to lead on identifying and engaging with a new portfolio of prospective corporate supporters, in liaison with the Senior Corporate Partnerships Manager.
The successful candidate will work closely with the Senior Corporate Partnerships Manager and Director of Development to develop new sponsorship opportunities, taking into account current corporate priorities and sector trends. This is an exciting time to join the team, as we develop our engagement opportunities and memberships to ensure they remain current and attractive in the new climate.
This role is initially on a fixed-term contract basis for 12 months, with the potential to extend.
Key Responsibilities:
Identifying and engaging a new portfolio of prospective corporate supporters
- Research and identify possible corporate partners for the LSO, preparing updates to discuss with the wider LSO Corporate Development team
- Lead on initial contact with cold prospects, securing introductory meetings for the LSO, preparing briefings and attending meetings with a colleague from the Development team
- Identify possible corporate supporters for particular areas of the LSO’s work, including Barbican concerts, international tours, accessible ticket schemes, education and community projects, major fundraising galas, as well as broader initiatives such as improving sustainability and fulfilling the LSO’s DEI plan
- Utilise LSO concerts at the Barbican and other LSO events to attract new prospects, ensuring that all leads are thoroughly progressed
- Work within the Corporate Development team to develop ongoing cultivation plans for the most promising contacts and prepare compelling proposals as needed, and maintain prospect planning within a wider corporate fundraising strategy
- Work with the Senior Corporate Partnerships Manager to develop new opportunities for support, and build a strong prospect pipeline, taking into account current sponsorship and corporate support trends
- Keep abreast of trends in corporate partnerships in the arts and the broader charity sector to ensure the LSO continues to offer competitive packages
We are looking for someone with experience in:
- Identifying and connecting with prospective corporate partners, either in the charity or commercial sector (at least two years experience)
- Writing compelling proposals in response to a business need or objectives
- Pitching and securing mutually beneficial partnerships with potential partners
- Achieving income targets
The capabilities and characteristics we are looking for:
- Organised, self-motivated, target driven and able to work effectively in a fast-paced environment
- Excellent understanding of the corporate sector, and reasons why businesses engage with charities and the arts in particular
- Strong research skills
- Strong communication skills, including the ability to quickly assimilate large amounts of information and share it in a form tailored to a particular audience
- High level interpersonal and presentation skills with the ability to engage and interact with individuals at all levels
- Motivated by the opportunity to support the work of the LSO, and its mission to share great music with as many people as possible
- Able to work collaboratively
- A commitment to high standards of service delivery and customer care
- IT literate with knowledge of relationship databases and current regulatory and best practice frameworks
- Willingness to attend events outside of normal working hours
Benefits
25 days annual leave, plus bank holidays.
Interest-free loan for a season travel ticket.
Subsidised catering facilities are provided by the Barbican Centre.
Membership in the company pension scheme is as follows:
• In line with auto-enrolment regulations during first year of service.
• 5% employer contributions and 2% employee contributions after 1 year’s employment.
• Cycle-to-Work scheme.
Employee Assistance programme.
Free tickets to LSO concerts at the Barbican and Lunchtime Concerts at LSO St Luke’s (subject to availability).
After completion of one year’s employment:
• Company income protection insurance.
• Eligible to opt into a non-contributory private healthcare scheme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary £55K pro-rata (£27.5K for 0.5 FTE)
18 month fixed-term contract, with a view to permanency
Part-time (17.5 hours per week)
Are you ready to make a tangible impact on public health? The Infection Prevention Society (IPS) is seeking an experienced Financial Controller on a part-time basis to manage the transition of the financial systems and processes. With 2,400 members, the IPS is dedicated to advancing infection prevention and control (IPC), playing a pivotal role in supporting IPC professionals, promoting best practices, and influencing policy to prevent infections.
The organisation is transitioning away from being a association-management / volunteer-led model to a small secretariat, hiring its first CEO and five other positions, including this most senior finance role. You will lead on the transition process covering all aspects of financial management, to ensure the Society’s financial integrity and sustainability.
Key Responsibilities:
- Manage the financial transition to an in-house model.
- Creating and testing all internal processes.
- Oversee Statutory accounts, budgeting, credit control, financial reporting and compliance.
- Manage payroll and pension scheme implementation.
- Forecasting, budgeting, variance analysis and support with audit.
- Investigate potential new income generation schemes with CEO.
Requirements:
- Accountancy qualification (CIMA, ICAEW, AAT, ACCA, etc.)
- Proven experience in a financial management role, ideally within a membership body, learned society, nfp/charity or public sector.
- Open to part-time role only.
- Knowledge of financial regulations and accounting principles.
- Analytical and strategic mindset.
- Strong comms to train and support non-financial staff.
If you're ready to take on this new and exciting challenge, and help shape the future of infection prevention, we want to hear from you!
Application will be by CV and supporting statement, and a full pack outlining the opportunity is available from our retained consultant, Christian Turek from Memcom Recruitment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Senoir Individual Giving Executive on a 3-6 Month Contract.
What’s on offer:
- Salary/Day Rate: £142.22 - £155.56 per day PAYE (£126.48 base + £15.74 holiday pay - £138.34 base + £17.22 holiday pay
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be working on the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You work towards building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies
- Strong project-management experience, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.
This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.
This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.
We have three great Senior Individual Giving Executive roles at Great Ormond’s Street Hospital Children’s Charity (GOSHCC), in their individual giving fundraising team. The extraordinary Great Ormond Street Hospital sees 750 seriously ill children and young people from across the UK and this is your chance to make a difference for them. The purpose of the roles is to lead on the day-to-day campaign management as well as explore new digital channels to develop and improve supporter journeys and maximise donor lifetime value.
If you have experience managing campaigns end to end, are analytical and creative, this could be a wonderful opportunity to progress your fundraising career or use your transferable skills to get into the charity sector.
To be a successful Senior Individual Giving Executive, you'll need:
- Experience of individual giving campaign management or clear transferable project management and fundraising skills
- Excellent project management and communication skills, including in developing and delivering multiple marketing campaigns and working with external agencies
- Experience of writing campaign briefs and using data analysis to in inform decision making on supporter or customer contact strategies
Salary: £34,821
Contract: Permanent full time
Location: Hybrid – 2 days per week in Russell Square office
Deadline: Rolling - ASAP
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserve the right to end the application period sooner.
Harris Hill are delighted to be partnering with a fantastic mental health charity, in their search for a Fundraising Executive (Trusts) to join their team.
As Fundraising Executive (Trusts), you will drive and accelerate income predominantly from charitable trusts and deliver an unrivalled supporter experience. You will assist with researching grant making organisations (e.g. charitable trusts, lottery and statutory organisations) to match identified funding needs, including essential core costs. You will be responsible for a charitable trust/statutory funding portfolio agreed with line manager. You will also write and lead on high quality funding proposals including assisting with project budgets.
To be considered for this role, you will need:
- Experience of researching, drafting and submitting successful bids to charitable-trusts and/or statutory funders for >£10k
- Excellent written communication skills; (e.g. drafting formal letters/fundraising applications/ fundraising materials/social media or similar)
- Proven diverse formal & informal verbal communication skills including ability to engage and inspire supporters to fundraise (e.g. leading meetings/giving presentations to a range of stakeholders/motivating fundraisers or transferable skills)
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
Salary: £31,214
2 year Fixed Term Contract, Full-time (Part-time - 3 or 4 days per week is also considered).
Location: Harrow with Hybrid working
Deadline - Monday 27th May at 9am
Application process - CV and Cover Letter
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Position: Head of Internal Communications and Engagement
Contract: 1 year fixed term contract. (There may be the possibility to further extend the contract end date and this will continue to be reviewed while the successful candidate is in post)
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £60,946 - £66,695 per annum plus excellent benefits
Salary Band: Band H3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Achieving a high level of engagement with our people is key to achieving our ambitious goals. We’re looking for a strategic thinker, effective influencer and outstanding planner to lead our high performing internal communications and engagement function.
At a time of transformative and exciting change within the organisation, this role will be responsible for developing internal communications and engagement initiatives that inspire people and drive cultural change.
This is an exciting, challenging opportunity. And is ideal for an enthusiastic and proactive individual with excellent interpersonal skills and experience in communicating strategically to an internal audience.
The post-holder will have a central role in ensuring all of our people feel engaged, valued and well informed, and have a voice which is heard.
Responsible for the delivery of a UK-wide internal communications and engagement strategy that supports our organisational strategy, this role will seek to continually improve our engagement and communications approach, including the use of new technologies and innovations.
The role will be responsible for internal communication channels and resources, such as our intranet, virtual strategic updates and e-newsletters.
As a member of our Leadership Group, you’ll also actively contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 1 year. There may be the possibility to further extend the contract end date and this will continue to be reviewed while the successful candidate is in post.
Closing date for applications: 9am on Monday 27 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
No agencies please.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.
You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.
You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK.
This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.
What we want from you
We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.
Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise. You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.
It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 19th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Eve Appeal, working together with the Department of Health and Social Care, is delivering a groundbreaking programme on gynaecological health to small and medium sized enterprises (SMEs) in London and beyond.
We are entering the final year of the programme and pivotal to its success will be bringing new SMEs on board so that we can deliver our health information to their staff. Up until March 31st 2025 there is no charge for SMEs to join the programme.
As Sales & Marketing Executive you will lead on researching and approaching new SMEs to joint the programme, complete all necessary contracts, lead on overall project management and co-ordination of the program, liaise with our external evaluators on monitoring and evaluation and other administrative tasks as directed.
This role will also line manage the Programme Leads – our staff who visit SMEs and deliver our health information talks.
No formal qualifications are needed for this role, nor is previous charity sector experience. What is important are the skills, experiences and potential you bring.
*Please note that due to the time sensitivity in filling this role, we are conducting rolling recruitment and will be interviewing suitable candidates as and when applications are received. We encourage you to apply early if you are interested in the position*
Please submit an up-to-date CV and a cover letter, of no more than two A4 pages, detailing your suitability for the role. Please note only applications including a CV and cover letter will be considered.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Essex & Herts Air Ambulance has an exciting opportunity for an Aviation Director to join the Executive Team and to be responsible for all aspects of aviation and other, non-clinical, operational activities. Also, as part of EHAAT’s strategic plan to gain its own Air Operator Certificate (AOC) in late 2025, the Aviation Director will form and lead the new AOC team supported by our experienced AOC transition Programme Manager. As the AOC Accountable Manager, they will be responsible for all aspects of the safe, compliant and effective operation of our 2 AW169 helicopters in their life-saving role.
ABOUT YOU
- An accomplished senior leader and manager, well-versed in general management in a relevant field with a proven record of high performance.
- An Executive Team member able to lead on the development and implementation of strategic plans and to advise on all aviation and related operational matters to enable EHAAT to best achieve its operational aims.
- A team player with exceptional communication skills and a talent for cultivating effective working relationships at all levels
ABOUT US
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
Hours: 35 hrs per week
Contract: FTC until March 2025
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London (Holborn) - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1300 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through administration, registration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Manage virtual and in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.
The successful candidate:
The successful candidate will be able to demonstrate:
- Clear in both written and verbal communication.
- Excellent phone and public facing manner.
- Some experience of working with Microsoft office and/or CRM databases.
- A basic understanding of virtual, hybrid and in-person events.
- Excellent Customer service and communication skills.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: Monday, 27th May 2024
Interview date: 3 and 4 June 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an Interim External Affairs Manager to help lead our communications activities from 24 June 2024 to 31 December, while our permanent External Affairs Manager is on sabbatical. This is a particularly exciting time to join the team, as we seek to maximise our impact ahead of the next general election and develop our strategy for the next few years.
The successful candidate will help to manage the day to day work of the External Affairs team, including supporting colleagues to enhance our reach on social media and digital channels, deliver our events programme and deepen our impact with key audiences.
You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you.
This is a diverse role and will include:
Communications and events
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Working with Head of External Affairs and Income (EA&I) to manage the External Affairs’ team’s day-to-day work, including supporting the team with social media, website and press relations
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Working with Head of EA&I to deliver communications strategy
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Overseeing and project managing the charity’s events programme
Leadership and management
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Leading External Affairs team catch ups and project planning
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Line managing an External Affairs Officer and an Intern with a focus on professional development
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Providing sign-off on a number of areas, including those that carry some risk to the charity
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Working with the Head of EA&I to collect key management information to report on the impact and reach of external affairs activities to the CEO
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Assisting with the charity’s other activities as required.
Influencing and stakeholder management
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Working with the Head of EA&I to manage and deliver the influencing strategy, including helping to deliver campaigns.
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Supporting team with public affairs engagement
Essential skills and qualities:
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A comms all-rounder who can help lead and manage our busy External Affairs team.
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Excellent written and verbal communication skills, including the ability to tell a clear story and to tailor content for different audiences.
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The ability to guide colleagues in producing a range of content for different platforms and audiences, including via social media, digital and press relations.
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The capacity to juggle competing priorities, and to help guide others in doing so.
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Strong project management, organisation and decision-making skills.
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Experience of organising events (particularly online) and an understanding of different tactics to engage audiences.
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A creative self-starter who can take the lead in identifying and acting upon opportunities to increase the impact of our communications activities.
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Strong reputation management skills.
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The ability to support and develop junior colleagues.
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An interest and/or background in campaigning.
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A commitment to equality, diversity and inclusion.
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A passion for improving the lives of people with money and mental health problems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Interim Head of Income Generation
Full or Part time
6 month contract
Home-based: occasional meetings in London, elsewhere and supporter meetings
Multiple sclerosis (MS) is a disease of the brain and spinal cord which affects different people in different ways. There are currently 2.9 million people in the world living with MS and currently there is no cure. But, Overcoming MS provides hope through lifestyle changes which are backed by scientific research and which enables sufferers to lead a full and healthy life with MS.
Reporting to the CEO and managing a small team of two, we are looking for support to create long-term and sustainable income streams that allow us to plan for strategic growth. This is likely to involve building a pipeline of corporate partners, major donors, and legacy pledgers to grow income over the medium to longer term as well as managing and developing relationships with prospective high value donors.
The appointed candidate is likely to bring demonstrable experience of developing and implementing fundraising strategies, regularly reviewing them and monitoring against KPIs. You are likely to be a strategic and creative thinker with an entrepreneurial spirit in order to be able to identify and harness new opportunities and trends to drive income growth. As such a solid understanding of income generation opportunities outside of regular fundraising income streams would be helpful.
Application is by way of a CV and a Supporting Statement.
Closing date: ASAP – interviewing on a rolling basis as position vacant now
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You will support the compliant delivery of our Face to Face strategy, including using data and insight to deliver strong ROI and KPI’s across a variety of channels and regular giving products (including monthly donations, sponsorship/ value-exchange and lottery.) You will also be responsible for the training and monitoring of the fundraising agents who deliver our Face to Face campaigns.
Reporting into the Face to Face Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
You will have experience of training and presenting as well as supporting Face to Face campaigns ideally within a third sector fundraising role. Key to this role will be the ability to build, manage and develop relationships.
Additionally, you’ll be able to run analysis and have experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Provide continual training and compliance monitoring support to our Face to Face partners in the execution of all door, private Sites and events fundraising, this includes leading on developing new opportunities in conjunction with St John events.
- Oversee and collaboratively work with our Telephone Fundraising partners on their training and compliance of all deliverables such as welcome calls, upgrades, reactivations and other fundraising campaigns – includes caller listening
- Oversee regular audits of agents, to monitor against key auditory compliance and performance metrics.
- Manage relationships with our Face to Face partners with training, development and materials, and performance reviews. Monitoring various forms or training and reviewing inductions in line with our agreed contract.
- Build a strong knowledge of all areas of St John Ambulance’s work, carrying out continual research and gathering information, case studies and photos for use in training booklets, scripts and materials. Where appropriate, to liaise with external agencies such as designers and copywriters.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.