Contract executive jobs
Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The London office address is 2 St Andrews Place, London. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place, with the Fundraising Administrator working from the Huddersfield office.
If the successful candidate is based in London, there is an additional £2,000 London weighting to the advertised salary.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Monday 17th November
Interviews are expected to be held on Tuesday 25th November in person.
The Local Hub (Bloxwich West Ltd) is a not-for-profit organisation; our vision is to support and
empower residents. Local Hub will be the centre point for local people to come to when they need
advice and support. There will also be weekly activities, music concerts, monthly quizzes, etc. all part
of income generation to enable the hub to become sustainable.
The Community Officer plays a vital role in enhancing the well-being of the community through Local
Hub. This position involves meeting & greeting customers, taking room bookings, minute taking,
collaborating with local organisations to promote community engagement, overseeing activities,
serving customers, outreach work and collating information.
The client requests no contact from agencies or media sales.
The British Psychological Society (BPS) is seeking a dynamic Project Lead to join the Business Improvement Team. This role will initially focus on delivering key projects within our Education and Training Directorate, contributing to the transformation of psychology qualifications and assessment design.
You’ll be responsible for:
- Leading the planning, execution, and delivery of allocated projects within the Education & Training area
- Managing project teams and ensuring milestones are met on time and within budget
- Engaging with internal and external stakeholders
- Supporting change management and continuous improvement initiatives
- Reporting on progress, risks, and budget to senior stakeholders.
Candidates should be educated to degree level, with strong knowledge of project management frameworks. You must have proven experience in leading complex projects as well as excellent communication, planning, and problem-solving skills. You should be able to work autonomously as well as within a team, and be able to adapt to changing contexts. Knowledge or experience within an education, qualification or training environment or an understanding of psychology qualifications and assessment models would be advantageous.
Why Join Us?
At BPS, we’re committed to creating a fair and respectful workplace. You’ll be part of a collaborative team working to shape the future of psychology education and training. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with local and national organisations
How to apply
The closing date for applications is Monday 17th November at 10 am. Interviews will be held on-line w/c 1st December 2025.
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile, Please note that applications without a covering letter will not be accepted.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Youth Development at Mission 44
As a youth-focused foundation, young people are central to our work. We view young people as active collaborators in creating an inclusive future. Our commitment is to share power, to ensure they have meaningful influence over the decisions that affect their lives, their communities, and the systems around them. Mission 44’s Youth Empowerment Strategy aims to ensure young people are embedded across all aspects of our impact work (including grantmaking, convening and campaigning), as well as helping us to shape our strategy, evaluate our impact, raise funds and awareness amongst key stakeholders.
In this newly established role of Youth Participation Officer, you’ll play a pivotal role in supporting and coordinating participation activities across the organisation, ensuring that young people are meaningfully involved, well-supported, and able to shape decisions and influence our work. Alongside this, you will support the team in launching and delivering an innovative programme created in partnership with our Youth Advisory Board.
We’re looking for someone who is passionate about youth empowerment, someone who is highly organised, and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together. Please note: this role involves some evening and weekend work.
The client requests no contact from agencies or media sales.
We’re looking for an organised, detail-focused leader to run our winter night shelter across multiple church venues. You’ll coordinate and support volunteers and our Resettlement Worker, ensuring the shelter runs smoothly, safely, and with Christ at the centre of all activities. This hands-on role requires experience leading or working with volunteers, strong communication skills, and the ability to manage complex, community-based projects. A driving license and DBS check are essential.
We want our faith in action projects to contribute to a safe and flourishing community in Sutton

The client requests no contact from agencies or media sales.
ZSL is looking for an experienced and qualified accountant to play a pivotal role in shaping the financial success of one of the world’s leading conservation organisations.
Senior Financial Reporting Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: Permanent
Hours: Full Time
Salary: £70,000 per annum
Purpose of the Role
This is a visible, high-profile position that offers the opportunity to work closely with senior stakeholders, providing strategic insight and driving excellence across ZSL’s financial and commercial reporting.
As Senior Reporting Manager, you will lead a small, high-performing team and take responsibility for ZSL’s business and commercial reporting, including monthly performance reporting, budgeting, forecasting, KPIs and business planning, as well as financial reporting on cash, reserves and the balance sheet. You’ll also support the year-end process and preparation of the Annual Report, while contributing expert financial analysis and modelling to inform decision-making across ZSL’s four businesses.
This is a hybrid role, typically based 2–3 days per week at ZSL’s iconic Regent’s Park headquarters. It’s an exciting opportunity for a strategic finance leader who thrives in a mission-driven environment.
Key responsibilities:
- Financial & Commercial Reporting: Lead ZSL’s financial and commercial reporting, including month-end close, business planning, budgeting, forecasting, KPI development and performance insights, ensuring timely, high-quality analysis and clear reporting that supports strategic decision-making. Which includes the development of finance reports, through systems such as Power BI.
- Financial Accounting: Oversee ZSL’s financial accounting and statutory reporting, including consolidated cashflow, balance sheet and reserves management, VAT and Gift Aid returns, and year-end audit preparation, ensuring robust ledger integrity, accurate reconciliations and successful sign-off of the Annual Report and Financial Statements.
- Leadership and Business Partnering: Lead and develop ZSL’s business partnering team while working directly with senior stakeholders across the organisation, providing strategic insights and hands-on support to drive performance, growth, and alignment across all four business units, including dedicated focus on the Fundraising and People Directorates.
About You
- Qualified accountant (either ACCA, ACA or CIMA) with proven experience leading a business partner function.
- Advanced knowledge of Microsoft Excel, Word and experience of PowerPoint.
- Proven finance business partnering experience working within a large complex organisation.
- Ability to drive continuous improvement in business performance whilst maintaining positive relationships.
- Experience of managing a small team, with a successful track record of providing direction, support and coaching.
- Ability to provide insight from financial and non-financial data.
- Excellent interpersonal skills, being able to build strong relationships with senior stakeholders balancing support and challenge.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: Thursday 20 November 2025
N.B: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Help shape the financial heartbeat of a growing feminist charity.
Rape Crisis South London (RCSL) is seeking a Finance Manager to join us at an exciting time of change and growth.
With a new CEO and SLT, together with an ambitious and inspiring new vision, Rape RCSL is undergoing significant transformation in the run up to a new organisational strategy. This is a fantastic opportunity to play a pivotal role in ensuring the smooth financial running of a vital and expanding service across twelve South London boroughs.
About Us
RCSL is a leading specialist charity providing trauma-informed services. We offer counselling, group therapy, advocacy, and prevention education, as well as professional training.
Our work is grounded in feminist principles, empowerment, and equality — and we’re proud to be part of a national movement working to end sexual violence and abuse.
About the Role
As Finance Manager, you’ll oversee the day-to-day finance functions of the organisation, ensuring accuracy, efficiency, and compliance across all financial activities.
You’ll be responsible for preparing and posting journals, reconciling accounts, producing draft management accounts, and managing monthly processes. You’ll also collaborate closely with the Director of Finance and Resources to strengthen financial systems and prepare for future growth — including line management of a new Finance Officer from April 2026.
This role is integral to the effective running of our organisation and offers the opportunity to develop leadership experience within a small but high-performing finance team.
Key Responsibilities
- Manage all day-to-day finance functions and month-end processes.
- Prepare and post journals, reconciliations, and monthly draft management accounts.
- Maintain accurate records and ensure timely settlement of outstanding accounts.
- Monitor debtors and proactively resolve queries and discrepancies.
- Support budgeting, forecasting, and year-end audit procedures.
- Ensure compliance with charity financial regulations and internal controls.
- Support the continuous improvement of financial systems and processes.
- Work collaboratively across all teams to ensure financial awareness and accountability.
About You
You’ll bring:
- AAT qualification (or equivalent), or qualified by experience.
- At least two years’ hands-on experience managing day-to-day finance functions within the charity, voluntary or not for profit sector.
- Experience producing draft management accounts, reconciliations, forecasts and budgets.
- Proficiency in Xero and Microsoft Office 365 (especially Excel).
- Excellent attention to detail, accuracy, and time management.
- A proactive and organised approach.
- Experience of managing people and building collaborative relationships with stakeholders internally and externally.
- Understanding of restricted funds and charity finance principles.
- Commitment to feminist values, equity, diversity, and inclusion with experience of putting these into practice.
What We Offer
- £45,500 per annum (0.8 FTE)
- 27 days’ annual leave + 8 bank holidays (pro rata)
- 3 extra gifted days between 27–31 December
- NEST pension (3% employer / 5% employee)
- Life assurance, healthcare plan, Employee Assistance Programme, and cycle-to-work scheme
- Supportive, feminist workplace culture with flexible hybrid working
How to Apply
Please send your CV and a cover letter explaining how you meet the person specification
The position is offered on a flexible basis. The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
No agencies please. Unsolicited emails from agencies will not be responded to
The client requests no contact from agencies or media sales.
We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.
Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.
This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.
The client requests no contact from agencies or media sales.
We’re excited to recruit our first Major Donors and Partnerships Coordinator to lead on securing and managing key relationships with corporate partners and major donors. This is a brilliant opportunity for someone with proven experience in corporate fundraising and major donor engagement to help shape CLAPA’s high value fundraising strategy from the ground up. If you're passionate about building meaningful partnerships and making a lasting impact, we’d love to hear from you.
You will play an active part in shaping and delivering corporate fundraising campaigns and stewardship activities, with a good level of ownership balanced by the support of an experienced income generation team.
As Major Donors and Partnerships Coordinator, you will contribute significantly to diversifying and sustaining CLAPA’s income. With an ambitious Income Generation Strategy in place, this is a timely opportunity to help strengthen CLAPA’s profile in corporate fundraising and partnerships. Building and maintaining strong, long-term relationships with donors and partners will be a core part of your role.
Working in a small and collaborative income generation team, you will need to be organised, proactive, and able to manage multiple priorities in a fast-paced environment. This position offers a supportive environment where you can grow your skills while making a meaningful contribution.
The Link to apply is listed in the attached Recruitment Pack or can be accessed via the Redirect to recruiter button.
The client requests no contact from agencies or media sales.
Asylum Aid is seeking a solicitor and IAAS-accredited senior caseworker to join its Public Law team, with experience in immigration legal aid, judicial review, and asylum and human rights law. The role involves managing a complex caseload of asylum, trafficking, human rights, and public law claims, providing high-quality legal advice and representation, and conducting judicial review challenges in the Administrative Court and Upper Tribunal. The successful candidate will work closely with the Public Law Supervisor and the Director of Legal Casework to ensure that individual cases are handled effectively while also identifying systemic issues suitable for strategic litigation to achieve broader impact.
In addition to casework, the postholder will contribute to the strategic development of Asylum Aid’s public law work by supervising junior staff, providing training on judicial review procedures, and collaborating with colleagues on internal strategy discussions. They will also engage with external stakeholders and other sector organisations to represent Asylum Aid, contribute to policy discussions, and develop initiatives aimed at increasing the effectiveness of public law challenges. The role requires experience of managing legal aid cases, using case management systems, and complying with regulatory requirements, including applying for and extending legal aid certificates and submitting claims for payment.
The position requires resilience, empathy, and strong organisational skills, as it involves working with vulnerable clients and exposure to distressing material. Candidates should demonstrate knowledge of self-care principles and the ability to support colleagues in maintaining wellbeing in an intense working environment. Excellent communication skills, the ability to work autonomously, and a commitment to equality, diversity, and inclusion are essential. This is a unique opportunity to contribute to both individual client outcomes and wider systemic change, influencing the growth of the Public Law team and advancing Asylum Aid’s mission to protect and support refugees, asylum seekers, and survivors of trafficking and human rights violations.
The client requests no contact from agencies or media sales.
Guts UK is the only charity that covers the digestive system from top to tail, including the
gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The Hudderfield office address is The Media Centre, 7 Northumberland St, Huddersfield, HD1 1RL. The Fundraising Administrator works from the Huddersfield office, along with the Comms team, Research team and the Services/Helpline team. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Monday 17th November
Interviews are expected to be held on Tuesday 25th November in person.
JOB PROFILE
JOB TITLE: Lead Trusts & Grants Officer
RESPONSIBLE TO: Senior Trusts & Grants Manager
HOURS OF WORK: Full time 35 hours per week
LOCATION: Home working/ Hybrid
DURATION: Permanent
SALARY / GRADE: £32,330
KEY WORKING RELATIONSHIPS
• Senior Trusts & Grants Manager
• Trusts & Grants Officer
• Director of Fundraising, Marketing & Communications
• Chief Operating Officer
• Senior Leadership & Service Managers
• Grant making trusts and foundations
• Major Donors
PURPOSE OF THE ROLE
The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.
MAIN DUTIES AND RESPONSIBILITIES
Fundraising and Grants Management
• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.
• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.
• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.
• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.
• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.
• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.
Team Management and Development
• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.
• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.
Personal specification
Knowledge and experience
• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)
• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)
• Experience in writing persuasive proposal documents and bids (E)
• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)
• Experience in supporting service teams to deliver complex projects on time and to budget (E)
• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)
Qualifications and Education
• Graduate level or equivalent significant professional experience in fundraising/bid
Skills and abilities
• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)
• Shows good professional judgement (E)
• Can successfully operate matrix management of complex projects at a national level (E)
• Delivers high quality work with minimal supervision and direction (E)
• Able to communicate clearly and engage with stakeholders at all levels (E)
• Is successful in securing positive external relationships with stakeholders and supporters (E)
• Demonstrates personal credibility (E)
• Demonstrates experience and ability in impact reporting (D)
• Ability to research the sector to identify the best prospects (D)
• Has the capacity to deal with complex issues and is good at problem solving (D)
• An exceptional administrator with excellent organisational and writing skills (E)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
Accountability
• Shows previous experience of achievement of income targets (E)
• Shows previous experience of excellent funder or similar relationship stewardship (E)
• Able to contribute to the development of income growth strategy and strategic goals (D)
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross-functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Values the opinion of others. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £51,100 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Do you have the strategic insight and operational expertise to ensure strong and effective financial leadership in a fast-growing humanitarian organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and scale its impact, we are strengthening our financial capacity to meet rising humanitarian needs. In this context, the new Head of Finance (UK) will play a pivotal role in ensuring the strength, integrity and effectiveness of UK-Med’s financial management.
You’ll lead the operational finance function overseeing budgeting, financial reporting, payroll, treasury and grant management, and support for fundraising, ensuring the organisation has the financial resilience to deliver life-saving humanitarian responses around the world.
Based in the UK, this role is central to maintaining high standards of financial governance, supporting sound decision-making, managing risk and ensuring effective systems, policies and processes. You’ll work closely with our Associate Director of Finance and senior leadership team, while leading and developing a high-performing finance team.
This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.
We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.
UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.
How to apply
We strongly recommend that you read the Candidate Information Pack – Head of Finance (UK) - November 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through ouronline jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than Tuesday 2nd December 2025
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To thrive in this role, you’ll need to be an ambitious individual, with the skills to work in a
fast-paced environment. You’ll be required to:
• Manage accounts and registrations, successfully motivating and inspiring supporters
to increase the charity’s total number of annual eventers. Responding to all inbound
enquiries in a prompt and efficient manner.
• Work closely with the Challenge Events Manager to deliver flagship events such as the
Great Run Series, overseeing up to three third-party events per year.
• Monitor digital fundraising challenge participant groups, managing admin processes
through GivePanel and JustGiving and coordinating with fulfilment partners to ensure
supporters receive their fundraising packs on time.
• Support the wider public fundraising team with administration tasks such as dispatching
fundraising materials, processing personal data, maintaining donor records on Salesforce
and working with the Supporter Services Team to create, monitor, improve and
automate excellent supporter care journeys.
• Plan and deliver risk assessments, logistics, income and expenditure, account
reconciliation and evaluations to shape future recommendations and continuously
improve effectiveness.
• Attend supporter or charity-organised fundraising events, always acting as a proud and
inspiring ambassador for the charity.
• Build and maintain relationships with key supporters, utilising the Fundraising Hub to
communicate information about the impact of the charity and the changing fundraising
needs.
• Maximise all opportunities with supporters and potential fundraisers, using persuasive
and motivational skills to drive support for the charity on a long-term basis.
• Lead on the creation of event content for the charity website and social media platforms
with support from the wider events team and Marketing and Communications Team.
• Input into existing and future plans for data capture, making updates and additions
to policies and procedures, being responsible for developing and meeting a range of
performance KPIs.
• Support with key strategic projects to ensure the charity’s sustainable income growth
and impact within the hospital
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Information Pack and then send through your CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 1 December Interviews will be held in Birmingham on 11 December . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
