Contract manager jobs in Birmingham
How's your job search on our site?
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
Role purpose:
To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.
Key deliverables:
Partnership Management and Development
- Lead on building and maintaining positive relationships with existing contacts in businesses, local authorities, and other partners in line with organisational priorities.
- Carry out excellent stewardship and management of partnerships, overseeing delivery plans, strategic activities and routine partnership activities.
- Lead all aspects of the partnership development process, including prospect research, proposal development and pitching, ensuring a seamless pathway from opportunity identification to funding secured.
- Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.
Proposal Writing and Project Development
- Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential partners.
- Ensure proposals are timely, impactful, and demonstrate clear outcomes.
- Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
- Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets.
Sector Awareness and Marketing
- Monitor plans and strategies from businesses, local authorities and government bodies with a view to spotting opportunities for partnership working.
- Collaborate with the Communications teams to create high-quality marketing materials that support partner engagement and public relations.
- Represent Earthwatch at partner and networking events.
Monitoring and Reporting
- Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
- Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
- Monitor environmental and sustainability issues in the media including emerging policies, trends and the performance of organisations with whom we have relationships.
Collaboration and Team Support:
- Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives.
In undertaking these roles, the postholder should also have regard to:
- Acting as an ambassador for the work, vision and values of Earthwatch Europe.
- Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
- Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
- Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
- Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
Role purpose:
To play a pivotal role in growing income from trusts, foundations and statutory funders by proactively identifying opportunities, cultivating high-value relationships and developing compelling funding proposals that align with Earthwatch's strategic priorities. This role will focus on raising funds from trusts and foundations, working closely with the Director to meet organisational funding targets.
Key deliverables:
Relationship Development and Management:
- Identify and develop new funding opportunities and build relationships with trust, foundation and statutory funders at a senior level.
- Manage all aspects of the trusts and foundations fundraising cycle, including prospect research, application development, stewardship, retention and long-term funder engagement.
- Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.
- Maintain excellent stewardship of funders through regular communication, impact reporting and relationship management, supporting long-term engagement and repeat funding.
- Represent Earthwatch at donor and networking events.
Proposal Writing and Grant Applications:
- Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential funders.
- Ensure proposals are timely, impactful, and demonstrate clear outcomes.
- Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
- Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets.
Monitoring and Reporting
- Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
- Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
Collaboration and Team Support:
- Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives.
In undertaking these roles, the postholder should also have regard to:
- Acting as an ambassador for the work, vision and values of Earthwatch Europe.
- Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
- Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
- Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
- Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.
Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.
Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.
This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.
As Senior Communications Manager you will:
- Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
- Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
- Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
- Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
- Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
- Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence
About you
This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.
Essential skills and experience:
- Experience developing and/or implementing social media strategy within a charity or NGO settings
- Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
- Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
- Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
- Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
- Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
- A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
- An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
- Strong content creation and visual design skills, including experience using Canva or similar design tools
Desirable:
- Experience in the humanitarian or international development sector
- Experience working with photographers, videographers or content creators in international or complex operating environments
- Experience of influencer engagement, partnership development or community-building campaigns
- Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.
Please note that we will only be able to reply to suitable applicants.
Interviews will take place on a rolling basis, therefore please apply ASAP.
To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.
While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to b
Please note that we will only be able to reply to suitable applicants.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent | 37.5 hours per week, Monday to Friday (no evenings, bank holidays or nights)
Occasional Saturday cover required.
As a Clinical Services Matron at MSI Reproductive Choices UK, you'll have the opportunity to shape how care is delivered across your region, leading talented clinical teams, developing future leaders and ensuring every client receives safe, compassionate and exceptional care.
This is more than an operational leadership role. It's an opportunity to influence clinical excellence, inspire others and make a lasting difference to both colleagues and the people who rely on our services every day.
Lead people. Improve services. Drive change.
You'll provide leadership across multiple treatment centres, supporting Clinical Team Leaders and multidisciplinary teams to consistently deliver outstanding clinical care.
From coaching and developing colleagues to strengthening clinical governance and identifying opportunities for service improvement, you'll be trusted to create an environment where people can thrive and high-quality care is the standard, not the exception.
Working collaboratively with operational and clinical leaders, you'll help shape the future of our services while ensuring compliance, quality and client experience remain at the centre of every decision.
The impact you'll have
As Clinical Services Matron, you'll play a vital role in:
- Leading and developing high-performing clinical teams.
- Promoting a culture of safety, accountability and continuous improvement.
- Maintaining excellence in clinical governance and regulatory compliance.
- Supporting service innovation and quality improvement across multiple sites.
- Coaching and mentoring colleagues to reach their full potential.
- Ensuring every client receives compassionate, person-centred care.
Travel across regional treatment centres forms part of this role, giving you the opportunity to build relationships with teams and provide consistent leadership across the region.
We're looking for a leader who...
You'll be a registered healthcare professional with significant leadership experience and a genuine passion for developing people.
You'll bring experience of leading clinical teams, a strong understanding of governance and patient safety, and the confidence to influence, support and inspire others through change.
Experience within sexual and reproductive healthcare or leading across multiple sites would be advantageous, but most importantly, we're looking for someone who shares our commitment to delivering exceptional care and creating positive outcomes for both clients and colleagues.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Sporting Equals is entering a significant new phase of growth and impact. We are expanding our team to strengthen our influence, deepen community impact, and accelerate system-wide change whilst we also ensuring we have robust internal systems in place. This is an exciting moment to join Sporting Equals - a time of renewed energy, new and strengthened partnerships, and bold ambition to create lasting equity across the sport sector.
We are pleased to announce a new opening for a Part-Time Finance and Operations Manager (FTC).
Why Join Sporting Equals?
· Be part of a mission-driven organisation creating real systemic change
· Work alongside passionate leaders, partners, and communities across the UK
· Contribute to a period of organisational growth, innovation, and renewed strategic focus
· Help ensure sport and physical activity are spaces of belonging, fairness, and opportunity for all
If you are motivated by purpose, impact, and equity, we welcome you to apply.
We are looking for a Finance and Operations Manager who will -
· Provide practical finance support, operational coordination, and control support to help Sporting Equals transition to a stable, robust position following the bringing of the finance function in-house.
· Deliver the day-to-day operational support, records maintenance, evidence gathering, and internal audit checks required to make the organisation's financial systems work effectively. The post will ensure financial risks are managed and adequate control and assurance measures are in put in place, alongside reporting to the board and the senior leadership team.
· Focus on reducing key-person dependency, improving segregation of duties, strengthening audit readiness, improving cost-centre accuracy, and delivering an office management function.
How to Apply
For further details on how to apply please visit our careers page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.
The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.
By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with National Parks Partnerships to recruit an Events and CRM Manager.
Salary: £37,296 per annum
Contract: One-year fixed-term contract (with the possibility of extension)
Location: Home-based with occasional UK travel
This is a fantastic opportunity to join a small, ambitious organisation that works with the UK's 15 National Parks to develop partnerships that generate investment, support conservation and help tackle the climate and biodiversity crises.
As Events and CRM Manager, you'll lead on the planning and delivery of a varied programme of events while overseeing the organisation's CRM and supporting the effective use of its systems. Working closely with colleagues and external partners, you'll help ensure events run smoothly, data is managed effectively and systems support the organisation's wider goals.
We're looking for someone with:
- Experience managing internal and external events from planning through to delivery.
- Strong CRM experience, including administration, reporting and supporting users.
- Experience developing and improving systems and processes.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong communication and stakeholder management skills.
- A proactive, collaborative approach and the ability to work independently in a remote team.
- An interest in environmental issues and a passion for the UK's National Parks.
In return, you'll join a supportive and flexible organisation offering fully remote working, 25 days' annual leave plus bank holidays, a pension scheme, professional development opportunities and the chance to make a real impact supporting the UK's National Parks.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.
About the Veterans’ Foundation
The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.
Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.
As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.
The Opportunity
This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.
We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.
Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.
If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.
Key Responsibilities
As Interim Digital Fundraising Manager, you will:
· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.
· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.
· Design and implement automated supporter journeys using Salesforce and associated digital platforms.
· Develop and optimise digital donation journeys and fundraising products.
· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising performance.
· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.
· Develop reporting dashboards and performance insight to support evidence-based decision making.
· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.
· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.
· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.
· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.
· Undertake any other duties appropriate to the role.
We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.
To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.
Essential
We’re looking for someone who can demonstrate:
· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.
· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.
· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.
· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.
· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.
· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.
· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.
· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.
· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.
Desirable
· Experience working within the charity, fundraising or not-for-profit sector.
· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.
· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.
· An understanding of fundraising regulation, data protection and digital marketing best practice.
· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.
· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.
Why Join Us?
This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.
Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.
Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.
If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.
Finance Manager - Office based 2-3 times a month
Location: London
Charity People have partnered with a £2million turnover charity seeking an experienced and commercially minded Finance Manager to join a values-driven organisation making a meaningful impact in communities across the UK.
Reporting directly to an inspiring and supportive CEO, you will lead all aspects of finance, providing strategic financial leadership while ensuring the smooth day-to-day running of the finance function.
This is an exciting opportunity for a qualified finance professional who enjoys working in a collaborative, mission-led environment and is equally comfortable contributing at both strategic and operational levels.
Location: Majority remote with coming to London 2-3 times a month
Contract: Permanent, Full-Time (37.5 hours per week)
Salary: £49,000 - £53,000 per annum
Duties & Responsibilities
- Lead the organisation's financial planning and management processes, including budgeting, forecasting, cash flow management, reserves management and long-term financial planning.
- Produce accurate and timely management accounts, financial reports and Board papers, providing clear financial insight to support decision-making.
- Develop, review and maintain robust financial policies, controls and compliance processes, ensuring adherence to relevant financial, regulatory and charity accounting requirements.
- Oversee the day-to-day finance function, including payroll, sales and purchase ledger activities, banking, reconciliations, VAT returns, fixed assets and accounting system administration.
- Manage year-end processes, including audit preparation, annual accounts, statutory returns and funder financial reporting.
- Support the development of sustainable income streams by contributing to funding applications, programme budgeting and financial modelling, while line managing and supporting the Finance & HR Administrator.
Person Specification
- Fully qualified accountant (ACA, ACCA, CIMA or equivalent) or a very strong QBE (Qualified by Experience) Accountant with strong experience working within the charity / NFP sector
- Strong knowledge of charity accounting, SORP and financial controls, with experience preparing budgets, forecasts and management accounts.
- Excellent analytical and communication skills, with the ability to present complex financial information clearly to non-financial stakeholders.
- Highly organised and adaptable, with the ability to manage multiple priorities, exercise sound judgement and work effectively within a small, collaborative team.
- Strong systems and technology skills, including experience using accounting software and leveraging technology to improve financial efficiency and reporting.
Due to the urgency of this role, we will be closing it on 3rd August, 2026. Shortlisted candidates will be required to respond to two written questions to highlight their experience and skills to work within a forward thinking collaborative team.
Role will be closing on 3rd August, 2026
First stage interview 11th or 13th August, 2026 via MSTeams
Second stage interview 19th August, 2026 in person
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes, with responsibility for engagement within Scotland. Although remote working, they would need to be living in Scotland for travel purposes.
They will be responsible for regional stakeholder engagement, developing and maintaining relationships and promoting Ygam training. They will recruit suitable delegates to Ygam’s full portfolio of workshops.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources, and visits to schools and organisations as part of this work is crucial. The post holder will gather data to support Ygam to understand the impact of our work
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Planning
· Network and develop stakeholder relationships, leading the recruitment of delegates suitable to Ygam’s programmes.
· Develop a regional presence to amplify Ygam’s mission and vision
· Manage multiple stakeholders and understand their roles and requirements, providing detailed information on options and long-term support
· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.
· Identify and attend conferences, seminars, and organisational events to support our work.
· Signpost organisations to the Ygam Family Hub to increase awareness.
· Work closely with The Programme Lead: Delivery and outcomes, to develop objectives and review individual performance.
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face).
· Deliver workshops directly to children and young people in education and non-education settings
· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.
· Deliver workshops and training independently as well as through team teach approach.
· Be responsive to delegates needs, answering questions and queries in a supportive manner.
· Promote Ygam’s additional offerings, such as Alumni and resources.
· Provide an excellent customer service to delegates.
Outcomes:
· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.
· Ensure accuracy of data utilising the CRM system
· Deliver and develop team teach opportunities to support teachers and other professionals to implement Ygam resources.
· Develop Case study opportunities to understand the impact of the Ygam resources.
· Work with the Insight team and evaluators to measure impact and performance.
Learning and Development:
· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.
· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager.
Administration:
· Send out joining instructions via our CRM system to delegates prior to workshops.
· Record attendance and email delegates post workshop to gather feedback.
· Ensure all records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential:
· Prior experience in delivering training to adults and children
· Ability to translate complex issues to delegates and respond thoughtfully to questions
· Experience of delivering online learning and face to face learning
· Stakeholder engagement experience across children’s services
· Outstanding verbal and written communication skills
· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
· Experience of developing and delivering a sales pipeline and achieving KPI’s.
· Experience of driving projects to achieve agreed outcomes.
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Self-administrating experience.
· Prior experience of working within education, youth work or children’s services
· Prior experience of selling/promoting a product or service.
· Employment rights to live and work in the UK.
· Experience of working collectively as a team to meet targets.
· Willingness to travel to provide training regionally and nationally for Ygam
Desirable:
· An understanding of education within Scotland, including Curriculum for Excellence and RSHP education, and how to engage in this sector across all education phases.
· An understanding of public health approach to gambling harms
· An understanding of NICE guidelines in relation to gambling
· Outstanding networking skills
· Experience utilising CRM systems, in particular Salesforce
The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK.
Expiry Date: 13th August 2026 - 12pm
Interviews: w/c 17th August 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
- Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
- Create unique regional offers to meet specific needs across and within the regional areas.
- Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings.
- Create opportunities for cost saving – through joint procurement and shared / collaborative services.
- Share good practice and experience on a formal and integrated basis.
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes, with responsibility for engagement within Wales. Although remote working, they would need to be living in Wales for travel purposes.
They will be responsible for regional stakeholder engagement, developing and maintaining relationships and promoting Ygam training. They will recruit suitable delegates to Ygam’s full portfolio of workshops.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources, and visits to schools and organisations as part of this work is crucial. The post holder will gather data to support Ygam to understand the impact of our work.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Planning
· Network and develop stakeholder relationships, leading the recruitment of delegates suitable to Ygam’s programmes.
· Develop a regional presence to amplify Ygam’s mission and vision
· Manage multiple stakeholders and understand their roles and requirements, providing detailed information on options and long-term support
· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.
· Identify and attend conferences, seminars, and organisational events to support our work.
· Signpost organisations to the Ygam Family Hub to increase awareness.
· Work closely with The Programme Lead: Delivery and outcomes, to develop objectives and review individual performance.
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face).
· Deliver workshops directly to children and young people in education and non-education settings
· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.
· Deliver workshops and training independently as well as through team teach approach.
· Be responsive to delegates needs, answering questions and queries in a supportive manner.
· Promote Ygam’s additional offerings, such as Alumni and resources.
· Provide an excellent customer service to delegates.
Outcomes:
· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.
· Ensure accuracy of data utilising the CRM system
· Deliver and develop team teach opportunities to support teachers and other professionals to implement Ygam resources.
· Develop Case study opportunities to understand the impact of the Ygam resources.
· Work with the Insight team and evaluators to measure impact and performance.
Learning and Development:
· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.
· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager.
Administration:
· Send out joining instructions via our CRM system to delegates prior to workshops.
· Record attendance and email delegates post workshop to gather feedback.
· Ensure all records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential:
· Prior experience in delivering training to adults and children
· Ability to translate complex issues to delegates and respond thoughtfully to questions
· Experience of delivering online learning and face to face learning
· Stakeholder engagement experience across children’s services
· Outstanding verbal and written communication skills
· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
· Experience of developing and delivering a sales pipeline and achieving KPI’s.
· Experience of driving projects to achieve agreed outcomes.
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Self-administrating experience.
· Prior experience of working within education, youth work or children’s services
· Prior experience of selling/promoting a product or service.
· Employment rights to live and work in the UK.
· Experience of working collectively as a team to meet targets.
· Willingness to travel to provide training regionally and nationally for Ygam
Desirable:
· An understanding of education within Wales, including the Curriculum for Wales and RSE, and how to engage in this sector across all education phases.
· An understanding of public health approach to gambling harms
· An understanding of NICE guidelines in relation to gambling
· Outstanding networking skills
· Experience utilising CRM systems, in particular Salesforce
* Please note that this vacancy is advertised as a full-time role; however, applications from candidates seeking part-time hours are welcome, and we would consider appointing two part-time individuals.
Expiry Date: 13th August 2026 - 12pm
Interviews: w/c 17th August 2026
The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK.
The client requests no contact from agencies or media sales.
Operations Manager
Organisation: Religions for Peace United Kingdom (RfPUK)
Salary: £38,000 – £42,000
Hours: Full-time (40 hours per week). Core working hours are 9:00 am – 5:00 pm, Monday to Friday. Home-based employees are expected to be available and responsive during these hours.
Contract: Fixed-term (12 months)
Location: Home-based / hybrid (occasional travel)
Reporting to: Chair of the Board of Trustees
About the role
We are seeking an experienced Operations Manager to take operational and administrative responsibility for a small, ambitious charity. You will run governance, compliance, contract management, finance liaison, data protection, safeguarding, HR, grant administration, and media and digital maintenance. You will work directly with the Chair.
This is a KEY gatekeeper role for someone who can steady the executive arm in response to the Board's strategic direction, concentrating on rigorous enforcement and maintenance.
Key responsibilities
-
Board administration (agendas, minutes, documents, filings, trustee records)
-
Contract and grant administration (drafting, tracking, compliance)
-
Finance liaison (working with finance service provider, accountant, treasurer)
-
Compliance (GDPR, safeguarding, risk register, Charity Commission filings and all charity related issues)
-
HR and resource management
-
Website and social media coordination
Essential criteria
-
4+ years in a leadership or senior operations role within a charity or not-for-profit
-
Experience as a board secretary or company secretary
-
Experience drafting contracts and managing compliance protocol
-
Knowledge of CIO governance and Charity Commission requirements
-
Diciplined and methodical apporach towards established processes
-
Excellent attention to detail and written English
Desirable but not essential
-
Experience in the interfaith or multi-religious sector
-
CGI qualification (or working towards)
Infrastructure Requirements (BYOD)
RfPUK operates a Bring Your Own Device (BYOD) framework where paid staff provide their own personal computer hardware to access our systems. All work is web-based via Google Workspace for Charities and does not require high-specification hardware. The charity provides all system user licenses and funds required antivirus software for work devices, but does not provide or fund personal hardware or domestic utility bills.
What we offer
-
Real ownership of a charity's operations
-
Direct reporting to the Chair – simple management structure
-
Salary £38,000–£42,000
-
25 days annual leave plus public holidays
-
Our workplace pension scheme is in line with statutory requirements, with employer contributions (3%).
-
Home-based working with a structured core hours framework (9:00 am – 5:00 pm, Monday to Friday)
How to apply
Please send your CV and a cover letter (maximum two pages)
Closing date: 20 August 2026
Interview Date: 24 August 2026
Only shortlisted candidates will be contacted.
Safeguarding statement: RfPUK is committed to safeguarding.
Equal opportunities: RfPUK is an equal opportunities employer.
_______
[End of Advert]
The client requests no contact from agencies or media sales.
This is an opportunity to play a visible role in contributing to the procurement practice across the FRC, working with stakeholders across the organisation and supporting high-quality, compliant procurement outcomes. The successful candidate will provide professional procurement, commercial and contract input to the business, ensuring alignment with FRC policy, the Public Contracts Regulations 2015 (PCR15) and the Procurement Act 2023 (PA23).
This is an exciting opportunity to join the FRC's collaborative Procurement & Contracts team, where you will play a key role in helping the organisation achieve its strategic objectives. Procurement is a trusted business partner at the FRC, providing advice, guidance and constructive challenge to ensure commercial decisions deliver value for money, comply with regulatory requirements and support organisational success. Working with stakeholders across the business, you will have the opportunity to influence outcomes, drive continuous improvement and contribute to the delivery of high-quality public services.
Job Description
Accountabilities
- Implement procurement best practice to deliver high-quality, compliant and value-focused procurement services for the FRC.
- Manage a range of end-to-end procurement exercises, including the use of Framework Agreements and/or Find a Tender where applicable.
- Manage a portfolio of procurement and contract-related activity, including change control and Notices of Termination.
- Identify and deliver cost savings, process efficiencies and procurement improvements, including contributing to technology solutions that enhance team processes and reporting.
- Work with internal stakeholders to understand business needs, provide procurement advice and support effective delivery of procurement activity.
- Engage with external suppliers to obtain information, quotations, proposals and other procurement-related inputs.
- Maintain and report on data within the FRC’s Contracts Database, ensuring information supports effective management information reporting.
- Design, coordinate and manage tender processes, including preparing tender documents, capturing expressions of interest, managing Q&A, developing evaluation criteria and methodology, and communicating outcomes.
- Support the Head of Procurement & Contracts in delivering the strategic objectives of the procurement function.
- Share knowledge and good practice across the FRC’s procurement team to support consistency, learning and continuous improvement.
- Undertake other procurement, commercial or contract-related activities that are appropriate to the role, skills and level of responsibility.
- Manage procurement and contract-related activity across the role’s portfolio.
- The role requires liaison across the whole organisation.
- External suppliers and stakeholders.
Skills, Knowledge & Expertise
- Strong experience of end-to-end procurement activity, including reviewing applicable terms and conditions and supporting compliant commercial decision-making.
- Sound knowledge and experience of public sector procurement, including pre-market engagement, sourcing, contract management and supplier management.
- Good understanding of the professional, legal and regulatory environment in which the procurement function operates, including PCR15 and PA23.
- Qualified or part-qualified member of the Chartered Institute of Procurement & Supply (MCIPS), or working towards an equivalent professional procurement qualification, is desirable.
Essential Skills
- Ability to build effective relationships with colleagues, suppliers and stakeholders, with a strong customer-service ethos.
- Ability to apply procurement requirements in a practical and proportionate way, using sound judgement to support effective outcomes.
- Strong problem-solving skills, with the ability to interpret information and apply sound judgement.
- Ability to manage workload effectively.
- Strong attention to detail, with the ability to review information accurately and identify issues that may require further consideration.
- Excellent IT, written and verbal communication skills, with the ability to explain procurement requirements clearly to a range of audiences.
For more information, please redirect to the recruiter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.


