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Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice system.
This is a full time hybrid role with an office base in Wakefield and the expectation to travel across West Yorkshire as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will oversee the successful running of the West Yorkshire contract ensuring that we are meeting our contractual requirements and continually improving.
Key Responsibilities include:
- Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
- Ensuring compliance against key performance indicators, contractual and internal requirements
- Responsibility for the line management of team members including recruitment, training and development, supervision and support
- Work collaboratively with internal stakeholders across Victim Support
- Undertake data analysis, service audit and report presentation to improve service and showcase best practice
- Attend regular contract monitoring meetings and represent the service at external events
- Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
- Support the Area Manager to identify development opportunities and innovate within the service
About You
Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.
You will need:
- Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
- Successfully managed diverse teams, utilising different working method to achieve high performance
- Experience of leadership and management and implementation of change management processes
- Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
- Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Commercial Manager
Reporting To: Head of Food Partnerships
Salary Range: £45,000 - £48,000
Contract Type: Permanent
Location: Remote with regular travel across the UK
Working days/hours per week: Monday to Friday, 35 hours per week.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Assisting with the management of working with surplus, through a portfolio of over 200 food partners, managing daily challenges requiring leadership support and stewardship of a network of senior food industry contacts.
Duties & Responsibilities
- Build and support the creation of informed and data driven growth strategies across all food categories through industry and charity insights and reflective in agile ways of working
- Supporting the creation and delivery of the category strategies, executing joint business plans and internal and external progress reporting
- Responsible for the portfolio of tier 1 accounts which sit across both food and funding linking Felix Exec with these key accounts
- Contribute to the development of collaborative and cross-functional account plans, considering food, funding and other strategic initiatives to drive growth in food, money and other strategic resources, resulting in optimisation of food out to our network
- Work on behalf of the account to develop and embed services relevant to the account and agreed through the joint business plan – e.g. employability or store level redistribution.
- Provide project support by managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the Felix network
- Support in the management of key funding & marketing campaigns & initiatives with other key internal teams.
- Keep robust & accurate records using Felix systems.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Experience of project evaluation, data-driven analysis and impact reporting
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
- Advanced level of Microsoft Office packages
- Exceptional level of numeracy and literacy
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



We are seeking a dynamic Trusts & Foundations fundraiser to sustain and grow this vital area of income, to support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Trusts & Foundations Manager will play a pivotal role in driving sustainable income growth for Emmaus UK through strategic relationship management, compelling funding proposals and the development of a strong pipeline of new and existing Trusts & Foundations supporters.
Working collaboratively across Emmaus UK and our wider federation, the post holder will identify funding priorities, develop fundable projects and deliver excellent stewardship and reporting to secure long-term support for the organisation’s mission and strategic objectives.
This is a brilliant opportunity to work as part of a small but ambitious team, raising vital funds for a unique organisation with a proven philosophy on tackling homelessness through the power of community.
Who are we looking for?
We are seeking a proactive, relationship focused fundraiser who can bring the incredible impact of Emmaus to life in person and through powerful prose.
We are searching for creative candidates who will passionately convey the deep impact and the unique approach that Emmaus takes whilst articulating the stark reality and challenges of those who are faced with homelessness.
The ideal candidate will pride themselves on detail but also be energised at the prospect of engaging with funders directly as they build strong, meaningful and lasting relationships, both with our existing portfolio of grant funders in addition to new prospects.
What we offer
· Salary: £39,924
· Working hours: Full time, 37.5 Hours per week Monday to Friday, with flexible working options available
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply:
To apply for this role, please send your CV and a covering letter to Eddie, the Email address can be found in the Application Pack.
Please ensure you refer to the job description and person specification when completing your covering letter.
The closing date for applications is Monday 29 June 2026.
Shortlisted candidates will be invited to a first stage interview via Microsoft Teams on Wednesday 8th July, with final stage interviews to be held via Microsoft Teams on Wednesday 15th July.
If you would like to arrange an informal discussion about the role, please email Eddie, the email address can be found in the Application Pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is dedicated to building lived experience participation at Independent Age. We want to deliver more opportunities for a greater variety of people with lived experience of financial hardship in later life to shape our work in meaningful ways.
The role will be responsible for developing a lived experience participation network ensuring that our existing and growing work in this area can be delivered smoothly, ethically and in line with best practice and making sure that the voices of those most at risk of financial hardship can be heard. The role will champion and encourage participatory practice across the organisation, developing the long term lived experience strategy and supporting the organisation to learn and grow in this area.
You should have strong experience of designing, running and supporting participatory activity, particularly with those with lived experience of a pressing social issue. You will be passionate about making change for those with experience of financial hardship in later life and bring an understanding of what barriers there might be to taking part and how to overcome them. Exceptional organisational skills are a must, along with great communication and the ability to build relationships with a broad range of people.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part time role, 21 hours per week, which should be worked over a minimum of three days.
Salary Information:
London based: £46,227 per year, full time equivalent (£27,736 actual)
Homebased: £41,607 per year, full time equivalent (£24,964 actual)
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the Careers page of our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be carried out for the successful applicant.
Closing Date: 21st June 2026 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionMarie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Join our Business Transformation team and take a leading role in facilitating effective, strategic change. Working at the centre of organisational change, you’ll collaborate with senior leaders to deploy innovative solutions that improve how we work - transforming processes, structures, and technologies to enable smarter, more effective ways of working.
As Senior Project Manager, you’ll play a critical role in facilitating cross-organisation projects in Caring Services and other areas of the charity, sponsored by the Executive team. You’ll be responsible for driving change from concept to completion - ensuring projects are delivered on time, within budget, and with measurable, sustainable benefits. Your work will directly improve how Marie Curie operates to supports those who rely on us.
We’re seeking motivated PM professionals with experience in healthcare or clinical environments, who are driven to make a real difference and play a key role in delivering our mission.
Key Responsibilities:
- Lead the full project lifecycle, ensuring delivery meets agreed scope, budget, timeline, and governance standards.
- Partner with Executive Sponsors and business leads to design, plan and manage delivery of projects and change initiatives.
- Coordinate multiple workstreams, manage resources, and direct cross-functional project teams.
- Engage with and manage external partners and vendors.
- Assess the impact of change and effectively manage risks and emerging issues.
- Ensure smooth transition from project delivery into operations, ensuring strategies are in place for the successful adoption of changes.
Key Criteria:
- Established experience managing strategic and complex change projects with senior-level stakeholders in a healthcare or public sector environment.
- Proven ability to coordinate multiple workstreams and projects, lead project teams and manage resources.
- Industry recognised project management and/or change management qualification (e.g. Prince2, APM, Agile, Prosci).
- Solid track record of managing high-value project budgets and delivering business and/or service level change with measurable benefits.
- Excellent communication and presentation skills, with the ability to influence and engage at all levels.
Please see the full job description .
Additional InformationApplication & Interview Process:
As part of your online application, you will be asked for a CV and supplementary information. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 14 June 2026. We encourage early applications, as we may close the application process ahead of the deadline once we have received a sufficient number of suitable applications.
Salary: £50,000-60,000 per annum, depending on experience
Contract: Permanent, full-time (35 hours per week)
Location: Home-based with occasional travel across the UK
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help grow the income that changes lives across Yorkshire. As Fundraising Manager at Henshaws, you will build partnerships, inspire support and lead ambitious fundraising that helps disabled people go beyond expectations.
Location: Arts & Crafts Centre, Gingerbread House, Knaresborough, with travel across Yorkshire
Contract: Fixed term, maternity cover
Hours: 35 hours per week
Salary: £20.54 per hour, £37,382.80 per annum
Annual leave: 5 weeks annual leave plus 10 bank holidays
Closing date: 12 noon, 14 June 2026
DBS: Enhanced DBS check with the child barring list required
About the role
We are looking for a confident and ambitious Fundraising Manager to lead fundraising across Yorkshire during a period of maternity cover. Based at our Arts & Crafts Centre in Knaresborough, you will help grow sustainable income for Henshaws by building strong relationships with corporate partners, supporters, volunteers, patrons, ambassadors and local communities.
This is a brilliant opportunity for someone who enjoys developing new partnerships, creating compelling cases for support and turning ideas into income. You will manage a strong prospect pipeline, identify new opportunities and work closely with fundraising, marketing and operational colleagues to connect supporters with the real impact of Henshaws work.
What you will be doing
You will:
- Lead, develop and manage fundraising activity across Yorkshire.
- Build sustainable income streams and help maximise net income.
- Develop corporate partnerships, sponsorship opportunities and philanthropic support.
- Create compelling proposals and pitches that show the impact of supporting Henshaws.
- Manage a pipeline of prospects, using research, data and structured follow up.
- Work with operational teams to understand funding needs and shape strong cases for support.
- Collaborate with marketing colleagues on fundraising campaigns, appeals, events and digital activity.
- Monitor progress against plans, budgets and KPIs, producing reports and forecasts.
- Support and motivate colleagues and volunteers as required.
About you
We are looking for someone who is proactive, relationship focused and motivated by making a difference.
You will have experience in fundraising, income generation, corporate partnerships, business development or another relevant relationship based role. You will be confident building relationships, making asks, developing proposals and converting opportunities into income.
You will be organised, target driven and comfortable managing budgets, KPIs, pipelines and competing priorities. You will also understand the importance of ethical fundraising, good stewardship and relevant charity fundraising practice.
Experience of working with senior or high profile volunteers, such as patrons or trustees, would be valuable. A CIOF Diploma in Fundraising Management, CIOF membership or equivalent professional experience would be beneficial, but we welcome applications from candidates with strong transferable experience.
Our values
Our values are at the heart of how we work at Henshaws.
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Ambition - You will help us grow income across Yorkshire by spotting opportunities, building new partnerships and striving to make a bigger impact.
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Respect - You will build genuine, professional relationships with supporters, partners and colleagues, acting with integrity in every interaction.
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Empowerment - You will help people see the difference they can make, inspiring supporters, volunteers and colleagues to play their part in Henshaws work.
Why join Henshaws?
You will be joining a charity with a clear purpose and a strong commitment to supporting people living with sight loss and a range of disabilities. This role offers the chance to make a visible impact across Yorkshire, bringing people and organisations closer to Henshaws work and helping to secure the income that makes that work possible.
You will be based at our much loved Arts & Crafts Centre in Knaresborough, with travel across the county, and will receive 5 weeks annual leave plus 10 bank holidays.
Additional information
Henshaws welcomes applications from all sections of the community.
We will make reasonable adjustments for applicants who require support due to a disability.
Henshaws is committed to safeguarding vulnerable adults and children. The successful candidate may be required to complete an enhanced DBS disclosure check, including relevant barring lists.
Closing date: 12 noon, 14 June 2026
Supporting people with sight loss and other disabilities across the North of England to live, learn and thrive.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Business Development Manager
Business Development Manager
Contract: 12-month fixed term (Maternity leave cover)
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.
This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.
Key Responsibilities
As a Business Development Manager, you will:
- Seeking and attracting new opportunities for the NYA to work with public sector, voluntary sector, and private sector partners.
- Identifying and assessing prospects across tenders, grants, commercial proposals and government frameworks/contracts.
- Developing win themes, evidence, pricing assumptions (where applicable) and coordinating with internal and external stakeholders to develop bids.
- Managing clarifications, presentations/interviews and negotiation stages with commissioners/funders/clients.
- Keeping pipeline and plans up to date and reporting progress/risks against targets.
- Developing relationships with and maintaining existing relationships with clients and funders.
- Taking bids through to close including final agreements and contract sign off.
- Promoting NYA products, resources, consultancy services and training offer.
- Delivering market research, developing business strategies and pitches, managing projects, and identifying new business opportunities.
- Working as part of the wider Business Development Team to achieve income targets
- Working with our youth work specialists and Programmes and Research teams and reporting to the Head of Business Development.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 5pm Friday 26th June 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 6th July 2026 (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Are you an experienced corporate fundraiser with a proven track record of winning significant, high‑value partnerships and a passion for developing others to do the same?
We’re looking for a Regional Corporate Partnership Development Manager to help us strengthen and grow corporate fundraising delivered through the British Heart Foundation’s (BHF) Community Fundraising team, supporting our vision of a world where everyone has a healthier heart for longer.
About the role
As a Regional Corporate Partnership Development Manager, you’ll be a key member of the Corporate Partnership team, playing an essential role in building the capability, confidence and consistency of Fundraising Managers across the UK.
This role is all about empowering others to secure and grow high value corporate partnerships. Drawing on your own experience of winning and managing £50k+ partnerships, you’ll coach Fundraising Managers through the full corporate sales cycle from pipeline development and proposition shaping, to pitching, negotiation, contracting and stewardship.
You’ll design and deliver training, embed best practice processes, and create practical toolkits that strengthen regional corporate fundraising. You’ll also support account management activity, helping Fundraising Managers deliver excellent stewardship, renewal strategies and long term growth for existing partners.
Working collaboratively across Community Fundraising, Corporate Partnerships and High Value Operations, you’ll help ensure our Community Fundraising Managers have the skills, tools and confidence to deliver exceptional corporate partnerships.
About you
As our ideal candidate, you bring strong experience of securing high value corporate partnerships and a strong understanding of what excellent corporate fundraising looks like. You’ve personally identified opportunities, shaped propositions, pitched to senior decision makers and successfully closed significant partnerships.
Just as importantly, you have a coaching mindset. You enjoy and have experience developing others, sharing your expertise and helping Fundraising Managers build their confidence and capability.
You bring:
- Proven experience winning high value corporate partnerships, with a strong track record of achieving financial targets while managing multiple priorities effectively.
- End to end sales cycle expertise, from identifying opportunities and shaping propositions to pitching, negotiating, contracting and onboarding partners, supported by strong organisational skills.
- Coaching and capability building skills with experience training, mentoring or upskilling colleagues to improve confidence and performance, ensuring teams stay structured and focused.
- Strong communication and presentation ability, confident engaging with senior internal and external stakeholders.
- Creative and commercially minded thinker, generating innovative, viable ideas that strengthen partnership outcomes and are delivered through clear planning and structured execution.
Working arrangements
This is 12 month fixed term contract.
This is a field-based role covering the UK. You'll need to live in England or be able to relocate to this region. This role requires regular travel within England, and occasional travel to other parts of the UK. A full UK driving licence is desirable but not essential.
Belonging at BHF
We are committed to creating a workplace where everyone feels valued, supported and able to thrive. Embracing different perspectives and backgrounds strengthens our organisation and helps us make a greater impact together.
To hear from our people, explore Belonging at BHF.
Our people are at the heart of everything we do. For over six decades, we’ve funded ground breaking research that has helped keep millions of hearts beating and millions of families together.
Benefits and development
We offer a comprehensive range of benefits designed to support your wellbeing and professional growth.
To find out more, you can download the Benefits document at the bottom of this page or visit our Benefits and Development pages.
If you need flexibility to help balance work and home life, please talk to us at the application or interview stage.
Interview process
The interview process will consist of two stages which will be held over MS Teams, first stage interviews will be held week commencing 22nd June 2026.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note this role is known internally as Regional Partnership Development Manager.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
About parkrun
parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.
Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million instances of walking, jogging, running, and volunteering.
Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.
Now in its 21st year, parkrun spans over 2,600 locations in 23 countries with more than 10 million people registered, and counting.
And we have really only just begun.
Brief role description:
This role holder will support our employees throughout their employment lifecycle and will also provide support with payroll and recruitment. This role ensures that all people related administration is handled effectively, efficiently and professionally.
Main responsibilities:
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Ensure all HR-related administration linked to the employee lifecycle, benefits & documentation is processed efficiently and appropriately, including management of data changes with external providers.
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Run Monthly payroll processes for countries outside of APAC & resolving issues with payroll providers.
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Provide support to our recruitment process from advertising, screening candidates and arranging interviews to answering queries from candidates.
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Own and deliver HR related projects as and when required such as the annual performance review process and annual salary review cycle.
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Provide facilities support within the Leeds office.
Essential experience requirements:
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Experience with working in HR.
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Experience of preparing monthly payrolls for external processing and administering benefits with third party providers.
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Experience of issuing employee documentation & supporting the administration of the employee lifecycle (leavers, absences etc).
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Experience helping solve problems and being confident communicating in a variety of formats.
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Knowledge of legislation and regulations relating to HR, as well as knowledge of best practice.
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Proactive at identifying and implementing improvements in processes such as payroll and recruitment.
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Experience in managing personnel records and ensuring these are kept up to date and accurate at all times.
Desirable experience requirements:
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Experience with working in the charity sector.
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Experience in managing recruitment.
Professional certification requirements:
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CIPD Level 5 (Level 7 desirable) or equivalent experience.
Most relevant skills:
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Adaptability: Able to easily adjust to changing circumstances and a growing organisation
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Attention to Detail: Meticulous with a sharp eye for detail and accuracy
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Initiative: Able to recognise and create opportunities and to act accordingly,
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Interpersonal Skills: Ability to communicate and establish rapport at all levels, internally and externally
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Priority Management: Able to manage multiple projects and campaigns simultaneously and work to tight deadlines
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Teamwork: Able to work well with others in multiple situations to achieve a shared goal
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Teamwork: Employs personal strengths, knowledge and talents to complement those of others
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Able to use a variety of IT systems and tools, such as google workspace.
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Demonstrates high levels of discretion and confidentiality.
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Demonstrates a growth mindset, with a desire to improve and learn new skills.
Our values:
Family
We act with humility and always put the family first.
We’re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There’s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes.
Bravery
We are brave, bold, and creative.
We’re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We’re not afraid to question, innovate and be different.
Fairness
We act with kindness, compassion, and fairness.
We’re kind, caring, compassionate and empathetic. We assume others mean well. We’re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity.
Authenticity
We are honest, authentic, and accountable.
Trustworthiness, honesty and integrity are foundational to our family. We’re honest about what we know and what we don’t know. We hold each other to account. We communicate with transparency and empathy, acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration.
Recognition
We recognise and respect each other.
We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family
General information:
The post holder will be required to comply with all policies and procedures issued by parkrun Ltd.
This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change.
parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds.
At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.
parkrun Limited is the company responsible for delivering parkrun in the UK.



Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
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To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
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To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
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To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
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Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
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To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
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Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
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To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
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To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
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To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
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Flexible working hours according to the needs of the project.
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Evening and weekend work may sometimes be required.
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Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
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The role will predominantly be based across our accommodation sites or at our main office.
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As our sites are across Kirklees, use of a car is desirable
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Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential
The client requests no contact from agencies or media sales.
Salary: £41,884 – £46,538 per annum
Contract: Permanent, full time
Location: Home based (with regular travel to London and across the UK)
Closing date: Rolling
Benefits: 27 days annual leave bank holidays with the option to buy another week & additional December closure day, enhanced parental leave, Cycling UK membership, Medicash Healthcare plan
We’re very excited to be recruiting a Philanthropy Manager to join the team at Cycling UK and play a pivotal role in shaping and growing the organisation’s major donor and legacy fundraising programme.
This is a senior and influential role, offering the opportunity to build and embed philanthropy at the heart of Cycling UK. Working closely with the Head of Fundraising and colleagues across the organisation, you will help transform a developing programme into a mature, relationship-led income stream that delivers sustainable long-term growth.
You will lead the development and delivery of the philanthropy strategy, managing major donor and legacy pipelines, designing compelling stewardship and engagement opportunities, and securing high-value, multi-year gifts. The role combines strategic leadership with hands?on delivery and will suit someone motivated by building meaningful donor relationships, creating inspiring propositions and demonstrating impact.
To be successful as the Philanthropy Manager, you will need:
- Proven experience in major donor and relationship-led fundraising, with a strong track record of securing high-value gifts
- Understanding of legacy and trust & foundation fundraising, including pipeline management and stewardship
- Excellent relationship-building and communication skills, with confidence engaging senior stakeholders and supporters
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2945JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Programme Manager
We are seeking a compassionate and experienced Programme Manager to lead vital wellbeing and welfare services supporting people affected by cancer across Yorkshire.
Position: Programme Manager
Salary: £43,000 FTE (Actual salary £24,205)
Location: Bradford with hybrid working and travel across Yorkshire
Hours: Part time – 21 hours per week
Contract: Permanent
Closing Date: 8th June 2026,, 11:59pm
Interview: 17th June 2026
About the Role
This is an exciting leadership opportunity to join a values driven charity supporting people affected by cancer. As Programme Manager, you will be part of the Senior Leadership Team, leading Welfare Advice and Wellbeing services and helping shape the future direction of the organisation.
You will oversee day to day service delivery, ensuring services remain safe, effective and person centred while meeting funding and contractual requirements. The role combines operational management, team leadership, safeguarding oversight and partnership working.
Key responsibilities include:
- Leading and supporting Welfare Advice and Wellbeing teams
- Managing service quality, safeguarding, risk and complaints processes
- Monitoring performance, outcomes and reporting requirements
- Supporting staff development, wellbeing and positive team culture
- Managing service budgets and resources effectively
- Building relationships with funders, commissioners and partner organisations
- Supporting service development and funding opportunities
- Working closely with senior colleagues to improve services and support organisational growth
The role is mainly based in Bradford with hybrid working available. Some travel to Skipton and partner meetings will be required, alongside occasional evening or weekend work.
About You
You will be an experienced manager from the charity, community, advice or wellbeing sector, with a strong understanding of service delivery and people leadership.
To succeed in this role, you will ideally have:
- Experience leading small teams within community, advice or wellbeing services
- Strong safeguarding and risk management knowledge
- Experience improving services and managing performance
- Confidence managing staff performance, supervision and development
- Experience managing budgets and working with funding requirements
- Strong relationship building and stakeholder engagement skills
- Good IT and reporting skills
- A collaborative and supportive leadership style
Experience within welfare rights, health services or cancer support would be an advantage.
About the Organisation
This organisation provides practical and emotional support to people affected by cancer across Yorkshire. Their services help individuals improve wellbeing, access advice and feel supported through challenging times. The charity is committed to delivering compassionate, inclusive and accessible services while maintaining a supportive workplace culture for staff.
Other roles you may have experience of could include: Service Manager, Operations Manager, Wellbeing Manager, Advice Services Manager, Community Services Manager, Charity Operations Manager, Programme Lead, Service Delivery Manager, Cancer Support Services Manager, Voluntary Sector Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job Summary: The Operational Manager will provide strategic and operational leadership across regional and national services ensuring the consistent delivery of high-quality, innovative and evidence-informed services.
Working closely with the PAC-UK Senior Leadership Team the postholder will drive service improvement, embed best practice and support staff development across regional and national teams
The role will also contribute to shaping national approaches through local insight, ensuring that services align with PAC-UK’s strategic priorities, relevant legislation and Family Action’s values and policies.
Key Tasks & Responsibilities
1.To manage, support and supervise Practice Managers to ensure that the services provided are efficient, effective, offer high quality and work to measurable outcomes.
2.To have overall responsibility for ensuring that Practice Managers are making the best use of resources by overseeing the annual budget-setting process and by closely monitoring income and expenditure on a regular basis with Senior Leadership Team Members.
3. Assist Practice Managers in the allocation of cases, management of caseloads drawing on contract monitoring data to support decision making
3.To work with Practice Managers to make sure that all commissioned services meet their performance targets and comply with the relevant contract monitoring and reporting arrangements. Including preparing performance data, presenting monitoring reports at commissioner meetings.
4. To manage, support and develop PAC-UK volunteers which includes robust inductions, supervision and opportunities for additional trainings and developments relevant to the role.
5. To lead on and support the development of PAC-UK's voice and influence work (including ongoing co-design and co-production of services and leading on events such as National Adoption week alongside other regional/national voice and influence events.
6.To ensure that all projects are fully compliant with Family Action’s Safeguarding Children and Vulnerable Adults policies, procedures and practice standards.
7.To oversee the safe recruitment of new members of staff, and to make sure that all members of staff have coherent job descriptions, are properly inducted, receive regular supervision, are subject to an annual performance appraisal and have up-to-date development plans.
8.To be a passionate advocate for service user participation and involvement: children, young people and adults, and to work with Practice Managers to increase the opportunities for service users to influence and shape the way adoption services are designed, developed and delivered, including oversight of volunteers.
9.To support Practice Manager in setting and implementing Continuous Service Development Plans, Practice Wheels, Open to closure pathways and logic models as part of a commitment to continuous service improvement.
10.To identify gaps and any shortfalls in performance and, by working collaboratively with staff and Practice Managers to develop practical solutions to address them.
11.To promote a positive public image of Family Action to increase public and professional awareness of Family Action’s work and support the Senior Leadership team in securing new and re-commissioned contracts.
12. With close support of the Senior Leadership team, manage service budgets to ensure sustainability and value for money. Identify and respond to financial and performance risks and prepare business cases and financial plans for service development.
13.To develop good working relationships with funders, commissioners and other key stakeholders within the Adoption Sector and to contribute to local strategic and national Adoption initiatives, as appropriate.
14.To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
15.To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
16.To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
17. To have strong safeguarding understanding and experience and act as safeguarding lead in conjunction with other Operational Managers and the National Lead.
The client requests no contact from agencies or media sales.
Team: Retail
Location: Headingley, Leeds
Work pattern: 14 hours on a rota basis (to include weekends)
Salary: Up to £9,345.86 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager:
- To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
- To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.
About the retail team:
- Our retail operation consists of over 80 charity shops
- Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Assistant Shop Manager:
- Demonstrable learning and experience from working in a relevant retail environment
- Experience and/or understanding of working to sales targets
- Experience of cash reconciliation and financial controls
- Ability to motivate and manage a team of employees and volunteers
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 05 June 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats



