Contract manager jobs in london, greater london

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 60 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Stones End Day Centre, from partners' sites across the borough, in clients' homes and in other venues that clients' might choose.

We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata for part-time)
• Additional day's leave for Birthday
• Access to Employee Assistance Programme, including access to helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Are you passionate about community, lived experience, and making real change happen at a local level?
 

At Lewisham Refugee and Migrant Network (LRMN), we’re looking for a compassionate, organised, and confident Communities Engagement Officer to help us strengthen relationships, support participation, and amplify the voices of people with lived experience across everything we do.

You will help ensure that the experiences, ideas, and leadership of our community members are at the heart of our campaigns, events, and advocacy.

Whether it’s supporting someone to attend an event, coordinating WhatsApp groups, or helping design a community-led initiative your role will be all about connection, care, and making sure everyone feels supported and heard.

We're especially interested in hearing from you if you:

• Have lived experience of the UK’s immigration/asylum system, or have navigated similar challenges in your own life.

• Are a strong communicator, someone who builds trust, listens deeply, and can work with a wide range of people.

• Enjoy organising, keeping things running smoothly, and making sure no one is left out.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

We are creating a new Senior Women’s Caseworker role to deliver tailored health advocacy and support to women experiencing homelessness.

You will:

• Provide one-to-one advocacy for around 35 women annually across 11 London boroughs.
• Attend approximately 250 healthcare appointments each year with clients.
• Deliver 20 women-only health promotion sessions, reaching around 100 women.
• Co-create three new resources on women’s health with clients for wider distribution.
• Support the HHPA team to embed women-centred approaches into the broader service.
• Build and maintain partnerships with women’s services, NHS providers, and local authorities.

Head of Programmes and Impact for the Maritime Children's Foundation

Hours: Around 21 hours per week (flexible working available, including term-time only) Contract: Permanent  Location: Mix of office (Basepoint, Northfleet), Maritime schools (Greenwich–Medway) and some home working.

Lead. Shape. Demonstrate Impact.

Now that the Maritime Children’s Foundation has been established for a year, we are ready to take our programmes and evaluation to the next level. We are seeking a Head of Programmes and Impact – a strategic, passionate leader who can ensure our initiatives deliver the very best for disadvantaged children and families.

This is a unique opportunity to lead and shape our programmes, embed robust monitoring and evaluation, and play a pivotal role in ensuring every Maritime child thrives.

About Us

The Maritime Children’s Foundation was established to provide the extra support that families and children experiencing disadvantage need, so that all children can get the best start in life. In just a year, we’ve launched initiatives that are already making a difference – from baby and toddler support, to community ambassador programmes, to free Saturday Skills Academies and secondary transition support.

We are proud to be part of the Reach Foundation network, meaning our work is already influencing national thinking and practice. With your leadership, we will continue to innovate and demonstrate meaningful impact both locally and nationally.

The Role

As Head of Programmes and Impact, you will:

• Oversee programme delivery – ensuring our current initiatives, from early years to secondary transition, run smoothly and achieve the best outcomes.

• Lead design and development of future programmes that respond to the needs of disadvantaged families across Maritime schools.

• Embed impact and evaluation – creating a clear Monitoring, Evaluation and Learning (MEL) framework that captures both data and lived experience.

• Demonstrate impact – producing reports that inspire funders, inform strategy, and showcase the difference we are making.

• Collaborate with stakeholders – from schools and community groups to funders and local authorities, ensuring our work is evidence-based and community-led.

• Support fundraising – providing compelling impact evidence to strengthen bids and future funding opportunities.

You’ll report directly to the CEO and work closely with the Partnership Lead and the wider Maritime Academy Trust central team, as well as spending time in our 13 schools to see our programmes in action.

Who We’re Looking For

• An experienced programme or impact lead with a strong track record in design, delivery, and evaluation.

• Someone passionate about tackling disadvantage and improving outcomes for children and families.

• A strategic thinker who can translate vision into practical delivery plans.

• A collaborator who builds strong partnerships and brings communities into the heart of programme design.

• Someone confident in turning data and evidence into accessible, inspiring reports.

What We Offer

• Flexible, supportive, and family-friendly working arrangements.

• Opportunities to work across schools, communities, and with national partners.

• A chance to shape innovative programmes that are already gaining national attention.

• Wellbeing initiatives and a comprehensive Employee Assistance Programme.

• A small, passionate team where your work will have a visible, meaningful impact.

Ready to Apply?

Join us and be part of a growing Foundation dedicated to disrupting disadvantage and creating brighter futures.

For more information, please see the full job description in the attached candidate pack. Apply today — and help us make sure every Maritime child gets the best possible start in life.  We may interview and appoint as applications are received, so don’t delay!

Maritime Children’s Foundation embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be.  We are committed to safeguarding and promoting the welfare of children and the successful candidate will be subject to an Enhanced DBS check and online checks in line with safeguarding guidance.

Connexional Worship Renewal Team Leader

London-Hybrid

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office.

We are offering a hugely exciting role to support Methodist worship renewal across The Connexion and to continue to enhance our wonderful communities of local preachers, worship leaders and musicians through the training and development programmes offered by The Methodist Church in Great Britain.

It is open to both ordained and lay Methodists alike.

In recognition of the centrality of the worshipping life of the Church to Our Calling as both Christians and Methodists, we are absolutely committed to effectively supporting (in theology, craft and with practical questions) all of those who lead worship. We also recognise the missional imperative for high-quality worship. Thus the holder of this post will lead a small team, whose aims are to:

• Empower all of those leading worship through support and development.
• Operationalise and manage the Worship Renewal stream of the Methodist Church in Britain’s God For All ambition and strategy.

This will include working strategically; embedding deep learning and practice; envisaging and developing exceptional training and resourcing for all those involved in worship leading; managing staff, workplans and budgets; and being responsible for the governance aspects which sit within this role.

About you

Thus, we are looking for someone who is a gifted ‘crafter of worship’ and preacher, with deep sensitivity for Methodist worship in its varied traditions, passion for excellence in Methodist worship and creative strategic thinker. You will care deeply about the communities of people who lead Methodist worship, working alongside them to enable all to lead worship which contributes to flourishing Methodist churches. 

It is essential, therefore, that you are a presbyter, deacon or local preacher in The Methodist Church, have a deep understanding of Methodist – and wider – theology with an understanding of how to translate these for contemporary society. You will have an excellent understanding of current training structures for worship within The Methodist Church, alongside experience of leading and managing change in a complex organisation.

The team

The Ministries and Learning Team in which this role sits, is friendly, supportive, vibrant and passionate. Within this team, you will be line-managed by The Director of Ministry Development. The Team exists to equip the Methodist Church by training, developing and supporting those called by God to serve in lay and ordained ministry embedding the strategies which support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing.

The postholder will manage a small team and work widely with other teams, such as Evangelism and Growth, and across the wider Connexion.

This post carries an occupational requirement for the post holder to be a Christian (in accordance with the Equality Act 2010).

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

For ministers in Full Connexion the standard terms of service apply.

Closing date: 2 October 2025

Interview date: 21 October 2025 (Methodist Church House, London)

Sibs is the UK charity dedicated to supporting siblings of disabled children and adults. As our YoungSibs Information Officer, you’ll be responsible for managing and delivering high-quality information and resources to support children and young people who are growing up with a disabled brother or sister.

Key Responsibilities:

• To manage and develop new information and self-help resources for school-age young siblings
• To respond directly to young siblings’ requests for information and support
• To respond directly to parental requests for information and support submitted via the main Sibs website
• To build relationships with statutory and voluntary sector organisations in order to explore opportunities to increase Sibs’ reach to young siblings

About You

You’re an excellent communicator, with an understanding of the children’s sector. You will need a sharp eye for detail and a passion for providing accessible, user-friendly information for young people. You will have an understanding of the lifelong impact of being a sibling to a disabled and skilled in writing for different audiences.

• Experience of one-to-one direct supportive work with children and young people. Experience of direct working with siblings of disabled children and/or young carers is desirable.
• Experience of developing resource materials for children and young people.
• Experience of working with children’s services in the statutory and/or voluntary sector
• Knowledge of statutory and voluntary support available to siblings, young carers, and children in need
• Experience of managing and developing an information service

What We Offer

• A supportive, inclusive team culture.
• Generous annual leave allowance.
• Flexible working arrangements.

Salary: £53,000 - £55,000
Contract: Full time - Maternity cover (13 months)
Location: Home-based - must be based in the UK
Closing date: 1^st October
Benefits: Flexible working, supportive leadership, opportunity to shape strategy, and lead a growing team

We have a great opportunity for a Head of High Value Fundraising to join a fantastic health charity, reporting to the Director of Fundraising. This is an exciting chance to lead a high-performing team at a time of record investment and strategic growth. With income set to double compared to three years ago, this role offers the opportunity to shape direction, secure transformational gifts, and work closely with senior leadership.

As part of this role, you will lead a team of 10, personally cultivate six-figure gifts across a mixed portfolio of corporates, trusts and major donors, and collaborate across the organisation to develop compelling donor propositions.

To be successful as the Head of High Value Fundraising, you will need:

• Extensive experience in corporate partnerships and high-value fundraising
• Proven track record of securing six-figure gifts and managing seven-figure budgets
• Strong leadership, relationship management, and strategic planning skills

If you would like to have an informal discussion, please call Heather and quote reference 2705HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Salary: £55,000–£58,000 per annum (dependent on experience)
Contract: Permanent, full-time (35 hours per week)
Location: Hybrid – three days a week in London office
Closing date: 28 September
Benefits: 25 days holiday plus four days paid Christmas leave 5–6% pension, healthcare cash plan, season ticket loan, wellbeing days, and more.

We have a brilliant opportunity for a Head of Trusts and Foundations to join the ambitious team at Whizz Kidz, the UK’s leading charity for young wheelchair users. Reporting to the Director of Fundraising and Communications, you’ll lead a team of five and shape the vision and delivery of trust, foundation, statutory and lottery fundraising.

This is a pivotal role where you’ll personally secure gifts of £50K–£1M, manage relationships with major funders, and create compelling funding proposals that drive income and impact. You’ll work closely with service teams, finance, and senior leadership to ensure Whizz Kidz continues to grow its influence and support for young wheelchair users across the UK.

To be successful as the Head of Trusts and Foundations, you will need:

• Senior-level experience in trust and foundation fundraising, including securing six-figure and multi-year donations.
• Outstanding written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Proven leadership and team management experience, with a proactive and collaborative approach.

If you’re passionate about creating societal change and want to lead a high-performing team making a real difference, we’d love to hear from you!

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2714EI.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed term contract until end of June 2026. Available to start as soon as possible.

Hours: 35 hours per week, full time but we are open to compressed hours in line with Crisis’ Flexible Working Policy and may consider slightly reduced part-time hours, please email us for more information.

Job title: Internally this role will be known as Data Imports Administrator

Location: Based in our London office, but very flexible homeworking options in line with Crisis’ Hybrid Working policy, please email us for more information.

About the role

The Imports & Integrations Team handles large volumes of incoming supporter data which is vital for our fundraising, campaigning, and volunteering activities. We are seeking a fixed term Data Imports Administrator to work in a varied role to:

• Be responsible for running some of the Team’s imports and help with other imports as needed
• Help the Team ensure seamless and timely delivery of high-quality data
• Spot and fix data problems
• Help check and clean data
• Work with and support colleagues within the Team and in other stakeholder teams across Crisis

About you

To be successful in this role you will love data and enjoy managing data. You will also be:

• Multiskilled with a strong mix of data skills, technical skills and people skills
• Willing to jump in and learn or adapt as necessary
• Eagle-eyed at spotting data inconsistencies and picking up on data issues
• Conscientious and quality driven whilst still able to achieve results
• Dedicated to providing a high level of support & service to everyone you work with
• Able to manage multiple tasks, seemingly needing resolution at the same time

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 October at 23:59

Interview date and location: w/c 13 October via Microsoft Teams

Interview process: Competency-based interview + practical task.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Community Support Service)
Reference: 298
Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (5 Days)
Contract: 12 months Fixed Term
Reports to: Team Leader or Services Manager (CSS/DAS)
Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers.

Purpose of Post

The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

About the service

Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client’s independence, quality of life and wellbeing.

The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers.

The purpose of the Community Support Service Outreach Worker is to:

• To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Friday 3rd October 2025.
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews to be held at Watford Well-being centre

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Salary: £29,000- £31,000 per annum
Contract: Permanent, Full-time (35 hours per week)
Location: Remote – must be based within the Home Counties region (Bucks, Beds, Northants, Herts, Essex)
Closing date: 3^rd October
Benefits: 25 days annual leave (plus bank holidays), rising to 30 days, flexible working, access to Benenden Health Care, free eye tests, and more

We are thrilled to be working with the pioneering charity Brain Tumour Research to recruit a Community Fundraiser for the Home Counties region. Brain Tumour Research is leading the fight to find a cure for brain tumours – the biggest cancer killer of children and adults under 40 – and is campaigning to increase national investment in research to £35 million per year.

In this role, you will be responsible for generating and growing income through community fundraising activities across Buckinghamshire, Bedfordshire, Northamptonshire, Hertfordshire, and Essex. You’ll engage supporters, recruit and steward individuals and groups, and build lasting relationships that help drive awareness and fundraising.

To be successful in this role, you will need:

• Experience in community fundraising, donor management and stewardship
• Excellent communication and relationship-building skills
• A flexible, proactive attitude and willingness to travel for events
• Access to a car and a full driving license

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Heather.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2719HB when applying.

 

We’re recruiting a new Director to lead us into our 35th year and beyond.

The successful candidate will build on the organisation’s rich history and legacy of exposing and opposing state secrecy, surveillance, repression and violence; and supporting and resourcing struggles for rights, liberties, transparency, and democracy.

They will be strategic, cooperative and adaptable, and have strong organisational, coordination and communication skills.

Find out more in the full role description and application information, attached below.

On 19 September we hosted an information session for interested applicants via Zoom. If you would like access to the recording, please contact our Head of Communications (details on our website).

Please note: This is role is only open to applicants with the right to work in the UK. If you do not already have the right to work in the UK, we regret that we are unable to assist with obtaining a visa.