Contract manager jobs in petersfield, hampshire

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Responsible for: Helplines Advisors and service

Salary: Point 36-39 £38,349.28 - £41,585.25 (a London Allowance of £3,299.00 will be applied to employees who live in London

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.  Please note that there are two full time positions avaialble for this role.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Team Leaders. You will be the main point of contact for the team of Advisors and provide line management support along with other focused meetings that guide their work with service users.

You will manage concerns raised by Advisors and make decisions on safety actions, and deal with complaints. You will oversee the implementation of a rota system that maximises resource capacity at peak call times to meet high demands. Work collaboratively with partner agencies that deliver programmes of support for both male victims and perpetrators, and set up signposting and referral processes that supports our work.

About you:

• At least two years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children 
• An understanding of the root causes of domestic abuse, both individually and societal, and its effects on victims, in particular male victims 
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• Ability to lead a team using motivational strategies that inspire and create a positive working atmosphere
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to our Operations Department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly.

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
 

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in either the Liverpool, Rochdale or Oldham area.

Position: S11280 Stroke Support Coordinator – 3 posts

Location: Homebased, Liverpool, Rochdale or Oldham, however, regular travel will be required as part of this role within the service area (may include other travel in London and nationally to include team meetings or other work-related meetings). 

Salary: circa £27,400 per annum for 35 hours per week, pro rata for less hours

3 vacancies available:

1 x Liverpool – 35 hours per week

1 x Oldham – 28 hours per week

1 x Rochdale – 24 hours per week

Hours: 24 - 35 hours per week

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 1 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: W/C 16 June 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

This role requires the post holder to travel across the locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

About You

You will have:

• Excellent IT skills and demonstrate a flexible approach to your role.
• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Payroll Officer – Temporary | £14.11 per hour + holiday pay | Remote / Home-based

We’re partnering with a respected national charity that’s dedicated to supporting children and young people across the UK. They’re looking for a detail-focused Payroll Officer to join their team on a temporary basis and play a key role in delivering a high-quality, accurate payroll service.

Location: Fully remote / home-based
Pay: £14.11 per hour + holiday pay
Contract: Full-time, temporary
DBS: Basic DBS check required

In this role, you’ll be responsible for:

• Maintaining and updating payroll records using Oracle

• Processing salary changes, expenses, statutory payments (SSP, SMP), and pension contributions

• Managing third-party deductions and resolving over/underpayments

• Responding to payroll queries with clarity and professionalism

• Supporting with year-end tasks including P60s and P11Ds

• Assisting with system testing and process improvements

To be successful in this role, you’ll need:

• At least 1 year of experience using Oracle payroll systems

• Previous experience in a payroll or finance environment

• Strong attention to detail and excellent numeracy skills

• Effective written and verbal communication skills

• Advanced Excel skills

• A CIPP qualification or equivalent hands-on experience

This is a fantastic opportunity to join a purpose-driven organisation where your payroll expertise will make a meaningful impact.

Interested?
Apply now or get in touch to learn more!

Role: Senior Officer, Policy & Advocacy (Climate Change & Environment)

Reporting To: Policy & Advocacy Adviser (Climate Change & Environment)

Salary: £47,333

Location: Remote working (preference for GMT +/- 8h). 

For non-UK candidates: Please note that you would be hired via Deel either as a contractor or as an employee with local national benefits.

Contract duration: 3 year fixed-term contract, renewable

Probation period: 6 months

Contract type: Full-time or part-time (minimum 4 days a week), compressed hours and flexible working arrangements available

Closing date: 13 June 2025 at 23:30 UK time

What does United for Global Mental Health do?

At United for Global Mental Health, we work with trusted partners to raise awareness, reduce stigma, and increase support for mental health worldwide.

The United for Global Mental Health team is made up of diverse, passionate and knowledgeable individuals based in the UK and in countries around the world. By combining our extensive in-house expertise in advocacy, financing and campaigning with the unique insights of our many partners, we’re making progress on ensuring that everyone, everywhere has someone to turn to in support of their mental health. You can read about our three-year strategy and our 2024 impact report here.

What will I be doing? 

This role will support the delivery of several activities within our portfolio of activities on climate change, the environment, and mental health. The four main areas of work that the Senior Officer will be responsible for include:

• Leading work with national partners (50% of post)

• Integration of people with lived experience (hereafter referred to as PWLE) across the portfolio (25% of post)

• Developing our advocacy on the intersection of air pollution and mental health (15% of post)

• Developing our advocacy on the intersection of biodiversity loss and mental health (10% of post)

National level work (50% of post)

A key component of the current project will be to support national partners in a subset of countries globally (approximately 6 countries) to advocate for action on climate change and mental health. The final set of countries is yet to be defined but will likely include one country per WHO region and one country from the Small Islands Developing States. The specific responsibilities of this component will include:

• Lead in the selection of national partners in each country. This will include supporting the running of a competitive process to select one civil-society organisation based in each country to conduct the work

• Strengthen the capacity of national partners to work on climate change and mental health (e.g., via training to national partners to be delivered by the Senior Officer), if required

• Support national partners in advocating for the integration of mental health into climate policies, including but not limited to Nationally Determined Contributions, National Adaptation Plans, Heat Health Action Plans etc.

• Lead in cohort-building activities for this subset of countries (e.g., organising regular meetings, ensuring shared learnings etc.)

• With the support of our Operations team, support in the logistics of sub-contracting national partners and monitoring deliverables

Involvement of people with lived experience (25% of post)

The meaningful engagement of PWLE of mental health challenges is central to all work at United for Global Mental Health. The specific responsibilities of this component will include:

• Leading on setting up and coordinating a Lived Experience Advisory Group (LEAG), which will meet every two months to provide guidance to UnitedGMH and national partners on their work on climate and health. The Senior Officer will be responsible for recruiting approximately 12 PWLE (2 x WHO region), organising regular meetings, and ensuring that the feedback of PWLE is integrated across different projects

• Support the attendance of PWLE to key global advocacy moments in a meaningful, safe, and impactful way

• Support national partners on the integration of lived experience considerations in their work on climate change and mental health 

Work on air pollution and mental health (15% of post)

The evidence on air pollution and mental health is a nascent, but rapidly growing, area of interest. The specific responsibilities of this component will include:

• Scope what concrete opportunities exist for integrating mental health considerations into air pollution policies at the global, regional, and national levels 

• Build connections with organisations working on air pollution and clean air policies

• Refine our messaging on air pollution and mental health

• Lead on the production of one advocacy brief on air pollution and mental health

Work on biodiversity loss and mental health (10% of post)

There is emerging evidence on the association between biodiversity loss and mental health, but very little work has yet been done in the policy space. The specific responsibilities of this component will include:

• Scoping what concrete opportunities exist for integrating mental health considerations into biodiversity policies at the global, regional, and national levels 

• Build connections with organisations working on biodiversity, conservation, and nature

• Refine our messaging on biodiversity and mental health

• Lead the production of one advocacy brief on pesticide use and suicide

• Lead on our engagement with the Convention on Biological Diversity Conference of the Parties (biodiversity COP)

Is this job for me?

Requirements

• A minimum of 3 years of experience working on global mental health policy, advocacy, research, or practice

• Expertise in managing and engaging with multiple different types of stakeholders (e.g., civil society, UN agencies, governments etc.) 

• Experience working on co-creation, patient and public involvement (PPI), or working with people with lived experience of mental health problems

• Excellent project management skills and strong planning skills including attention to detail, critical thinking, multi-tasking and problem-solving

• Strong communication skills, both verbal and written

• Ability to work collaboratively in a team

• Expertise in the development of funding proposals and ability to track and report on grant deliverables

• Expertise in organising meetings, events, and small gatherings of partners and other stakeholders

• Ability to travel 2-3 times a year internationally

Desirable

• Expertise in climate change and mental health is desirable but not required

• Experience of working in low- and middle-income countries on mental health is desirable but not required

• Experience of working on influencing policy within a government is desirable but not required

• Fluency in English is essential, the ability to work in a second UN language would be an advantage (French, Spanish, Arabic, Chinese, Russian)

Diversity and inclusion

Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.

Reasonable adjustments statement

We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.

How can I apply?

To apply please submit your CV and a cover letter (800 words maximum) via Charity Job. 

Selection process

• A subset of candidates will be invited to:

  • Submit a short written assignment

  • Participate in at least 2 online interviews between the 1st of July and the 18th of July

Benefits

• 28 days of holiday a year plus national holidays in your country of residency 

• Possibility of being hired by Deel as a local employee (with local pension and social security benefits) or as a contractor (decision up to the employee based on personal preference)

• Up to 1000£ a year of allowance for office space

• Up to 500£ a year in personal development training allowance

• A minimum of 1 in-person team retreat a year

• Possibility to work from anywhere in the world (where you have the legal right to work from)

• Possibility to work compressed hours 

• Access to Employee Assistance Programme via HealthAssured

• [For UK-based staff] You contribute 5% of your salary and we pay for 3% (8% total)

Role: Communications Officer (Social, Website, Email & PR)

Reporting to: Brand and Content Adviser or Communications Adviser - depending on location of successful applicant

Term: 2 year fixed term contract, renewable 

Salary: £35,534

Location: Global Remote

Closing date: 11.30pm (UK time) on Sunday 15th June.

Interviews: Interviews to be held 25th, 26th and 27th June. This will involve a multi-stage interview process and a task. 

The opportunity

We are searching for a Communications Officer, with a focus on Social, Email and Website, to grow the profile and impact of United for Global Mental Health (UnitedGMH) and Global Mental Health Action Network (GMHAN) brands to accelerate action on mental health around the world. 

About Us

United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 6,000 individuals and organisations across 133 countries. 

About you 

Our ideal candidate is a great communicator, with experience in content planning, social media content creation and management, newsletter copywriting, website management, and graphic design. They should be well-versed in crafting narratives for a variety of audiences and outputs, and managing an organisational communications calendar.

The role 

Key components of the role include: 

1. Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva and Adobe Creative Suite and AgoraPulse for this. 

2. Content briefing - craft high-quality creative briefs (for copy, design, multimedia) to be followed by internal staff or external suppliers where required.

3. Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.

4. Website development - develop, maintain and update content for UnitedGMH and GMHAN websites, including uploading content and editing pages.

5. Video and audio production: Develop consistent, platform-appropriate video and audio content streams, from short-form videos to the creation of new podcasts.

6. Social media channel and community management - lead on day-to-day management and posting on UnitedGMH and GMHAN social media channels, including X, LinkedIn, Bluesky, Instagram. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid), as well as newsletter email replies.

7. Brand guardian: Be a firm steward of UnitedGMH and GMHAN brands, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.

8. Monitoring, evaluation, and reporting - create regular analytic reports for social and email channels with data-driven recommendations as to how outputs can be continuously improved. 

9. Editorial planning and communications calendar management - lead on the maintenance, updating and adjusting of the organisation’s communications calendar, to drive consistent, planned-in-advance content across channels in support of brand building and key advocacy moments. 

10. Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed. 

Requirements 

• Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp) 

• An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters

• Strong research and proofreading skills, adapted to key audiences

• Comfortable prioritising and delivering on multiple pieces of work against tight timeframes

• Highly organised individual with experience of team administration support 

• A “doer”- ability to anticipate requirements and act to provide workable solutions with limited budget 

• A good knowledge of CRM systems.

• An understanding of using digital project management tools e.g. Trello

• An interest in mental health, advocacy and international development

• Strong relationship management skills

• Willingness to travel at least twice per annum and more if required

Desirable 

• Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team

• Demonstrable experience in working with journalists

• A communications-related qualification or vocational experience

• Additional language skills (note the position requires fluent English)

Diversity and inclusion
Equality, diversity and inclusion is central to UnitedGMH’s core mission and values and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.

Reasonable Adjustments Statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.

To apply, please submit your CV and a cover letter via Chairty Job by the application deadline.

This is an exciting opportunity for a skilled and thoughtful communicator to lead our communications and advocacy work during a period of maternity cover. 

At Martin James Foundation, we work alongside a network of committed partners who lead change for children and families in their contexts. Our role is to contribute where we can, granting funds, sharing learning, supporting campaigns, influencing systems and amplifying the good work already happening. You’ll lead on implementing our communications and advocacy strategy, manage key partnerships, and strengthen our presence across digital platforms. You’ll also support internal communications projects.

This role is central to how we tell our story, build meaningful collaboration, influence change and ensure the voices of those with lived experience are prioritised, listened to and able to lead change.

About Martin James Foundation

The Martin James Foundation (MJF) is a global network of charitable organisations working with a shared vision: a world in which children grow up and thrive in safe and loving families.

The Foundation is made up of:

· MJF Global – our programmes team, which uses the Foundation’s technical and financial resources to support locally rooted partner organisations around the world. Together, we work to strengthen families and reduce reliance on orphanages, contributing to global efforts to reform children’s care.

· Key Assets – a group of independent, non-profit fostering agencies operating in Australia, Canada and New Zealand. With over 30 years’ experience, they provide foster care, family strengthening, and support for people with disabilities. Their trauma-informed approach is built on strong partnerships and a commitment to meeting the unique needs of those they serve.

The Need

Millions of children are separated from their families, not because they have no one to care for them, but because of poverty, crisis, or a lack of support. Many end up in orphanages, yet removing a child from a struggling family does not solve poverty. It can deepen harm, sever vital family bonds, and leave children more vulnerable to instability, trafficking, and lifelong inequality. Our mission is to reduce the reliance on institutional care by supporting proven alternatives and advocating for systemic change.

What You’ll Do

 Advocacy & Policy Influence

• Lead the delivery of advocacy strategies to raise awareness about the benefits of family-based care and the harms of institutions, including orphanages
• Manage MJF Global’s advocacy partnerships, supporting joint campaigns and influencing initiatives
• Oversee project-based public affairs and PR efforts, coordinating with agencies, consultants and media stakeholders where needed
• Represent MJF Global in key coalitions, working groups, and sector events as required
• Strategic communications

Implement the communications strategy that aligns with our organisational goals

• Manage our editorial calendar across digital and offline channels, highlighting awareness days, partner updates and sector milestones
• Write and curate content for social media, newsletters, campaigns, and reports
• Oversee relationships with our design and web partners, ensuring consistency and quality

Stakeholder Engagement & Partnerships

• Support MJF’s global marketing working group by co-coordinating with marketing leads across Key Assets
• Strengthen relationships with internal teams and external collaborators, ensuring alignment on messaging and values
• Provide guidance to global partners, as requested/required, developing and implementing their own communications plans

Operational Comms & Tools

• Manage CRM platforms (e.g., MailChimp), website updates (WordPress), and file sharing (SharePoint and Google Drive)
• Use project management tools to track campaign and content workflows
• Lead quarterly reporting on communications and advocacy performance

What We’re Looking For

We’re seeking someone who is not only an excellent communicator but also a values-led leader, someone who can work with sensitivity across contexts and cultures, while keeping an eye on strategy and detail.

Essential

• An enhanced Disclosure and Barring Service (DBS) or your country equivalent certificate (can be obtained upon appointment)
• Experience leading and implementing communications and/or advocacy strategies in the charity, NGO, or development sectors
• Strong understanding of care reform, family strengthening, or children’s rights issues
• Ability to manage relationships and partnerships, particularly in advocacy, policy or public affairs work
• Excellent communication skills across formats including written, verbal and visual. Fluency in English is required.
• A collaborative, curious and proactive mindset, with the ability to work independently and across cultures
• Commitment to equity, anti-racism, and decolonising approaches in communication and advocacy

Desirable

• Experience working in or with organisations in the Global South
• Familiarity with digital tools like Canva, WordPress, MailChimp, or Adobe Suite
• Experience in journalism, media relations, or public policy advocacy
• Confidence using communications to support locally led, ethical storytelling and systems change

What We Offer

• Fully remote working with flexible scheduling
• 25 days annual leave plus bank holidays
• Meaningful work with a passionate, globally distributed team
• Opportunity to contribute to a mission-driven organisation that centres lived experience and ethical partnership

The Martin James Foundation strives to enable a diverse range of participation and contributions, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply.

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am-6pm.

Contract length: 12 months fixed term contract with the possibility of extension depending on funding

Salary: £15,600 (FTE £26,000)

Location: To cover the Devon & Cornwall area

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the Devon & Cornwall area.

Deadline for applications: 15th June 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Tbc

Start date in role: Early August

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

- frontline support service experience

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

- Candidates must be resident in the Devon & Cornwall area

- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

- research and advocacy skills – you will reach out to other organisations to support your cases where required

- competent IT skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Overview

High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers.that includes affordability. 

Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed senior organiser, who shares our passion and values, to bring energy and imagination to developing our base and supporting our members to build their power.

About the role

Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.

Immediately, they were drawn into community-based struggles for energy justice, against false, profit-driven solutions and maladministration of ‘green’ measures with no accountability to tenants and residents.

Over the years others joined the fight, growing FPA to a small membership-led organisation comprising people at the sharp end of fuel poverty - people of all ages and backgrounds, mainly located in London. Since 2022, funding has enabled us to employ a small, dispersed team who are accountable to directors and a membership that is now UK-wide. 

We are now looking for an experienced, senior organiser to help FPA grow and evolve our membership network further. We want to reach more people and support members to be active within FPA so that we can build our political impact and remain meaningfully member-led. 

We are seeking a flexible person with significant leadership experience who will be confident working as part of a small team, capable of outward facing work and internal management. You will have experience of organising in collective campaigns,  including digitally, and a background in grassroots or community-based action, with a strong commitment to inclusive and anti-oppressive practice.

As the Organising Lead, you will join our Campaigns Lead and Operations Lead as the third pillar of our self-managing Coordination Team. While line-managing other colleagues and enabling the contributions of members who are unpaid, you will yourself be a member of FPA, and answerable to the group. 

We use the digital platform Action Network to run campaigns and communicate with FPA supporters. Our ideal candidate would have the skills to incorporate ladders, tags and custom fields into our digital campaigns to maximise online to offline impact and convert list growth into membership. They would also actively maintain relationships with existing members who are not always confident with online communication tools. 

There is a lot of scope to bring new ideas and perspectives to shape our work.

What you might find yourself doing:

Strategy development: Leading on creation of a new membership growth and retention strategy in collaboration with existing members

Growing our base: Boosting in-person recruitment and using Action Network to build a digital pipeline into membership

Communications: Ensuring members are connected and informed through one-to-one calls, emails, members’ section of the website, WhatsApp groups and other platforms. 

Member development: Building one-to-one relationships with members, understanding their interests, linking them to opportunities and providing feedback and follow-up

Member activation: Supporting members to participate in our own and allies’ events, actions and mobilisations, digitally and on the ground

Speaker invitations: Representing FPA at events and in media as well as supporting members to do so

Capacity building and training: Providing tools, advice and training to members and supporters, including to FPA’s local groups in Glasgow, Manchester and London

Administration: Managing onboarding systems and securely maintaining records

Organisational management: As part of the self-managing Coordination Team

Line management: Providing light touch management for one or more colleagues

Online meetings: Including prospective member induction interviews and regular members’ meetings which you organise and facilitate

About You

Essential requirements. You’ll thrive in this role if you:

• are highly organised, comfortable self-managing and detail-oprientated in routine admin tasks

• have demonstrable skills in organisational and people management that are relevant for a remote team

• are instinctively collaborative and able to communicate warmly, openly and honestly with colleagues

• are self-motivated, flexible and positive about remote team working, ready to take responsibility for pacing yourself and maintaining your well-being at busy times

• have excellent communication skills, including verbal, written, editing, IT skills, and listening 

• are agile in your use of digital platforms to communicate with different audiences

• have a strong affinity with FPA’s aims, objectives and organisational values of solidarity, empathy and respect

• have a proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion 

• have excellent relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with diverse individuals, including those directly impacted by injustice and oppression 

• are confident and creative in your approach to running online and in-person meetings

• have several years of experience in organising or campaigning on issues of poverty and/or the climate, housing or energy 

It is also desirable (but not necessary) for you to have:

• experience of using Action Network or similar platforms to build an activist pipeline

• the skills to craft compelling calls to action and design digital content optimised for engagement

• experience of providing training tools, skills and hand-holding to those at the sharp end of the polycrisis

• links and ongoing relationships with networks and movements with similar aims or values to Fuel Poverty Action

• experience of horizontal organisations and ways to promote staff wellbeing and sustainable remote working 

Compensation Policy 

We’ll compensate team members on the following basis:

• All salaried team members are contracted on the same terms and conditions

• We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days

• Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience

• Our compensation rates have been set following Platform’s best practice Social Justice Waging System:

Annual salary (30 hours per week):

• Band 1 - No dependents or children and inherited wealth: £32,000 

• Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000

• Band 3 - One or more more children or dependents and no inherited wealth: £36,000 

Further details

• 3% employer-matched pension

• Genuinely flexible working

• 25 days holiday per year, plus bank holidays

• A progressive parental leave policy

•  £15 / month working-from-home broadband stipend 

We have no central office or workspace budget, so it is imperative that you are comfortable working from home

Some costs-paid travel and monthly evening and occasional weekend working will be required

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past 

The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period

One of our fantastic clients is seeking a highly skilled and experienced Head of External Affairs to develop and implement a comprehensive external affairs strategy. This pivotal role will be instrumental in strengthening societies and changing lives, working closely with senior leadership to lead government relations across the UK and cultivate relationships with elected representatives, the Civil Service, and key partners within the voluntary, community, and social enterprise sectors.

The successful candidate will lead a team of public affairs, policy, and influencing professionals, contributing to the wider communications strategy. They will leverage an extensive network of stakeholders and a deep understanding of policy and public affairs to stay abreast of significant developments, ensuring the organisation remains proactive in its positioning and sensitive areas.

This role requires a leader who can inspire and develop a team of External Affairs professionals, devising and executing projects in a fast-paced environment while ensuring alignment with strategic goals. The External Affairs mandate is exceptionally diverse, spanning devolved governments across the UK and increasing regional devolution within England. Regular travel to attend meetings and spend time with colleagues across the UK will be required.

The Head of External Affairs will provide a professional, consistent, and expert service, supporting strategic activity across the organisation. They will oversee tailoring outputs to effectively reach key external affairs stakeholders and play a senior role in assessing areas of reputational risk.

Key responsibilities

• As a member of the communications leadership team, take ownership of, create, and implement a comprehensive external affairs strategy to deliver the organisation's missions and strategic objectives, including significant activity in the national portfolios, integrated and aligned to its communications strategy.

• Provide strategic oversight of government relations, public affairs, and strategic engagement across the UK, including relationships with sponsor bodies, working closely with the CEO Office and Portfolio Directors. Offer strategic guidance, sound judgement, and advice to senior leadership and other teams, driving a consistent organisational approach to relationship management.

• Take responsibility for strategic horizon scanning for external affairs activity across the mission areas, ensuring information and advice is shared directly with the CEO and senior colleagues, and opportunities for stakeholder engagement and influencing are maximised.

• Devise and lead a programme of external engagement with key policy, political, and mission-related stakeholders for the Chair, CEO, Board Members, and other senior leaders. This includes owning and coordinating key messages and briefings, attending meetings as appropriate, and ensuring actions are followed up.

• Oversee the design and delivery of engagement programmes that measurably increase engagement with key political and other audiences. Identify and manage risks, trends, or opportunities to protect and enhance the organisation's reputation and ensure successful influencing among key stakeholders.

• Plan and deliver a continuous review and evaluation of activities, including external benchmarking, measurement of engagement levels, and performance standards to ensure effective delivery of the External Affairs strategy across the four nations.

• Lead and develop a high-performing team, delegating work effectively, ensuring appropriate use of resource across the team, and providing and commissioning external suppliers and internal stakeholders to deliver high-quality plans.

Person Specifications

• Substantial experience leading government relations, public affairs, policy, and advocacy in a large, matrix organisation, ideally interacting with devolved administrations (national and mayoral).

• Experience in building and maintaining relationships with senior political and other stakeholders, fostering collaboration across diverse communities and perspectives.

• Experience of planning and executing strategic engagement across a range of high-profile audiences and activities, including responsibility for Chair/CEO/Board-level engagement.

• Experience of strategic planning and decision-making at a local, regional, and national level, including with peer organisations and local governments.

• Excellent interpersonal, networking, and communication skills, with the ability to engage diverse audiences with clarity and inclusivity.

• Experience of briefing and working with senior leaders in support of organisational and engagement objectives, often at short notice, including providing counsel in times of reputational risk and navigating complex organisational dynamics.

• Demonstrable leadership and project-management ability, with experience developing high-performing teams, resource management, and working in a matrix-management and collaborative environment.

• Experience commissioning agencies and third-party suppliers to work with internal stakeholders to deliver high-quality plans.

• Experience of continued professional, managerial, and personal development within the relevant discipline.

• If this role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the organisation is required.

What’s on Offer:

• Salary of £54,277-£60,000 outside London or £59,000-£66,500 inside London 

• Full time role 

• 12 month contract

• Immediate start 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Director of Finance
Reference: APR20256942
Location: Flexible/Remote in England, with travel to RSPB Offices and HQ Sandy SG19
Salary: £86,059.00 - £109,346.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week.
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB Finance Director role is a crucially important role for RSPB, reporting to the Executive Director for Finance, Governance and Strategy, and a part of the RSPB's senior leadership group.

What's the role about?

This is an opportunity for the successful candidate to:

• Drive the Finance department across all areas, including financial operations and budgeting and forecasting.
• Provide advice and support to the wider Finance, Governance and Strategy Directorate, Board, and other senior leaders on finance-related matters with a focus on strategy implementation.
• Engage with the Finance Committee and Audit and Risk Committee, leading on all financial matters.

Essential skills, knowledge and experience:

• Fully qualified accountant (UK-recognised qualification such as ACA, ACCA, CIMA)
• Successful track record of inspiring, managing, and delivering large scale organisation-wide projects
• Demonstrable track record in the successful leadership and management of a Finance team in a multi-faceted and geographically dispersed organisation
• Successful track record in developing excellent working relationships between internal directorates and external stakeholders
• Experience of both internal and external financial reporting and the related regulatory environment in the charity sector
• Experience of control systems that manage risk effectively and provide assurance on the efficiency and effectiveness of financial processes and compliance with relevant regulatory frameworks
• Knowledge of the main direct and indirect tax frameworks related to the charity sector
• Experience in creating and communicating a compelling vision for directing and motivating the Finance team

Desirable skills, knowledge and experience:

• Investment management experience
• Defined benefit pension scheme arrangement experience

Please note this is a remote working role that can be conducted flexibly within the UK, however the successful candidate will be expected to travel to RSPB offices (including The Lodge in Sandy, Bedfordshire) on a monthly basis.

Closing date: 23:59, Wednesday 4th June 2025
We are looking to conduct interviews for this position from June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role will require standard pre-employment checks. This role is exempt from the Rehabilitation of Offenders Act 1974.

As part of this application you will be asked to provide a copy of your CV and complete a short form, which includes an optional cover letter section. Please use this cover letter section to detail how you meet the criteria listed above, as this will form the basis of our shortlisting. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

 
Job Title: Community Engagement Officer 
Location: Remote with frequent travel (must be UK-based)
Reporting To: Advice and Support Lead 
Hours: Full-time 
Salary: £26,000 - £28,000 
Contract Type: Permanent  

About Us 

Metabolic Support UK (MSUK) are the leading organisation for Inherited Metabolic Disorders (IMDs), supporting thousands of people worldwide through providing individual support, building communities, and continually advocating for and empowering those living with IMDs. 

We are a small but mighty team providing individual support, advice and connection to the over 40,000 living with an IMD in the UK and more across the world. We have a strong interest in rare disease policy and campaign for the rights of our rare disease community for better healthcare services, access to treatment and to be able to live well everyday.  

Role Overview 

MSUK are seeking a passionate and proactive Community Engagement Officer to strengthen and grow our patient and family community. There are over 1500 IMDs and many of our community use social media, other patient groups and in-person events to connect and learn. This role is central to how we engage with the people we support — through social media, community groups, events, and collaborative partnerships. You’ll be the bridge between our charity and the people we serve, helping to build a supportive, inclusive, and informed community.  

Key Responsibilities 

Engagement & Social Media 

• Manage and monitor all online patient communities responding to community messages and comments with empathy and timeliness 

• Moderate relevant support online community groups, ensuring they are safe, active, and welcoming spaces 

• Identify themes and areas of interest to advocate internally for MSUK response to meeting community need 

• Signpost our Individual Support service, identify and flag individual enquiries to the Individual Support Lead 

• Working with our Campaign & Comms Lead, grow the charity’s presence across social media platforms (e.g., Facebook, Instagram, LinkedIn, X, TikTok) 

• Develop content that resonates with patients, families, and supporters, amplifying community stories and voices 

• Build and manage our lived experience co-production group ‘Metabolic Advisory Council’ 

Community Insight & Advocacy 

• Functioning as the ‘internal expert’ on IMD communities for all MSUK team members 

• Using our Contact Record Management system to log and manage community database to provide timely, relevant insight to team members when required 

• Work with Head of Insight & Advocacy to engage and support communities in relation to timelines for insight work 

Events & Campaigns 

• Plan, organise, and execute online and in-person community events (support groups, awareness days, family meetups, annual conference) 

• Collaborate with the team to deliver campaigns around awareness, fundraising, and education 

• Work with Virtual Support Assistant to coordinate speakers, logistics, communications, and follow-ups for all events with  

Relationship & Partnership Management 

• Build and maintain relationships with other patient advocacy groups, charities, and health organisations 

• Represent the charity at external events, meetings, and forums relevant to the rare disease space 

• Seek opportunities for collaboration, knowledge sharing, and joint initiatives 

Community Fundraising 

• Work with Fundraising lead on community support for individual and events fundraising including event research, donor journey support and online promotion 
   

Person Specification 

Essential 

• Experience managing online communities and/or social media platforms in a professional or volunteer capacity 

• Excellent written and verbal communication skills 

• Strong organisational skills and event planning experience 

• Empathetic and sensitive to the lived experiences of patients and carers 

• Ability to work independently, from home, and as part of a small, dynamic team 

• Confident, keen to travel and enjoys in-person events and networking  

Desirable 

• Personal or professional experience within the rare disease, health, or charity sectors 

• Experience managing partnerships or external relationships 

• Familiarity with tools such as Canva, Mailchimp, Eventbrite, or similar 

What We Offer 

• A supportive and flexible working environment. 

• Opportunities for personal and professional growth. 

• The chance to make a tangible impact in the lives of people affected by rare diseases. 

Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham

Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.

Are you passionate about making health and social care systems work for families who have young adults with SEND?

Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?

Do you have lived experience of using health and social care services as a parent or carer?

Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.

We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.

The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.

The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.

Last date to receive applications: 13th June 2025 6 pm

Interview date: 2nd July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

No agencies please.

Social Media and Digital Officer

Location: Hybrid/Remote
Department: Policy, Campaigns & Communications
Salary: £32,580
Hours: 35
Job Type: Full time
Contract Type: Permanent
 
About the Role
 
Our client are looking for a proactive and creative Social Media and Digital Officer to join their small but mighty team . As part of their Policy, Campaigns and Communications team, you’ll play a key role in growing their brand, raising awareness of their campaigns and supporting their influencing work. You’ll lead on community management and paid and organic content across all their social channels. You’ll help them reach more young people and create a supportive and inclusive community for them in their online spaces. With a new ambitious strategy and bold rebrand, it’s a great time to join them. If you’re always the first to jump on a TikTok trend, have a talent for creating high-quality, mobile-first video content, and are passionate about making a difference, we’d love to hear from you.
 
As an organisation serving children in care and care leavers, we’re keen to receive applications from people with experience of care and recognise the importance of having care-experienced staff within their team. They are also actively seeking to bring diversity of perspectives and experience, and especially welcome applications from people from racially minoritised communities.
 
Our client is committed to tackling systemic racism and providing an inclusive, equitable workplace. They recognise that embedding equity, diversity and inclusion principles is an ongoing journey and one which they are determined to invest in.
 
Equity, Diversity and Inclusion
 
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and cannot be connected with your application.
 
How to apply
 
Our client asks interested applicants to answer several competency-based questions.
 
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV but it will only be considered if you score well as part of the anonymous review.
 
To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the questions below in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).

 
Please also tell them if there are any reasonable adjustments, they can make to assist you in your application.
 
The deadline for applications to be received is the 6th June @ 11.59pm.
 
Interview details:

Interviews will have two parts:

• A session with young people;
• A panel interview with Charities staff.
• Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/WiFi is difficult for you, please contact us so they can assist in making suitable arrangements.

 
Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
 
Interviews will take place:
 
Young people’s panel: 25th June 2025
Staff panel: 30th June 2025
 
Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates based outside of the UK.
 
Our client is proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
 
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
 
REF-221714

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)

Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

 

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

 

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

 

Safeguarding

Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.

 

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund