Contract manager jobs

 | Position  |  Support Line Manager
| Salary  | £37,000 per annum pro rata
| Contract type  | Part-time, Permanent
| Remote/Hybrid  | Remote
| Working Days| 3 or 4
 | Overview and key points on the role  |  This is a management-level role and will involve working lone shifts during evenings and weekends to provide support to Support Line Workers and volunteers during their shifts. Support Line Manager duties will also include line-managing a team of Support Line Workers, the development and delivery of training, supporting the development and implementation of policy and processes. A key element of the role is safeguarding children and adults at risk who may call us. We will provide the successful candidate with: ●      Monthly clinical supervision and line-management supervision. ●      A salary of £37,000 (pro rata). ●      Regular CPD and developmental opportunities. ●      NEST pension scheme; 3% employer contribution and 5% employee contribution. ●      Travel loan and cycle to work scheme. ●      Holiday pay equivalent to annual leave. ●      Access to a range of benefits including My GP Anytime, My Employment Assistance Programme, My Online Health Assessments, My Perks and The Health Shield scheme.
| REQUIRED UNLESS CONFIRMED WITH THE PEOPLE TEAM| The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   
 | How to apply  | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

If we receive a sufficient number of suitable applications, we reserve the right to close the position before the advertised closing date.

Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

MannionDaniels seeks a Project Officer to support the delivery of Gavi’s new fund to strengthen engagement with CSOs and local partners across 14 countries.

MannionDaniels has been contracted by Gavi to deliver this new funding mechanism which aims to:

i. Increase vaccination coverage and reduce zero dose and under-immunised children.

ii. Set up grant/contract schemes with CSOs and local partners that are results-focused, cost-effective and provide value for money.

iii. Strengthen the capacity of CSOs and local partners to implement contracts/grants effectively and efficiently.

iv. Contribute to a conducive partnership, a joint vision and clarified collaboration modalities between governments, and civil society and local partners,

v. Help roll out HPV vaccination; and

Robustly evaluate the contracts/grant with CSOs and local partners to capture learning and ensure course correction as required.

POSITION OVERVIEW

The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.

Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.

As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Programme Innovation and Strategic Development

Programme Design and Innovation

● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.

● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.

● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.

● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.

Current Programme Oversight

● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.

● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.

● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.

● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.

● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.

● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.

● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.

Community Partnerships and External Relations

Strategic Relationship Building

● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.

● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.

● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.

● Engage with families and community members to understand their aspirations for young people.

Programme Partnerships

· Support the Programme Director in developing and maintaining key relationships and partnerships.

· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.

· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.

Research, Evaluation and Quality Assurance

Evidence-Based Development

● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.

● Commission or conduct research projects to inform programme development decisions and enhance service delivery.

● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.

● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.

● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.

Quality Standards and Continuous Improvement

● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.

● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.

● Monitor programme quality through systematic observation, feed \back collection and data analysis.

● Lead programme effectiveness reviews and provide recommendations for improvement.

● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Staff Leadership and Development

● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.

● Attend Line Managers training and regular sessions with HR Manager.

● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.

● Assist in recruiting or contracting new workers, tutors or teachers as required.

Funding and Financial

Strategic Funding Development

● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.

● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.

● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.

● Monitor funding environments and policy developments that may influence programme design.

Financial Administration

● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.

● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.

● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.

● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.

Safeguarding and Compliance

● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,

● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,

● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,

● Maintain comprehensive knowledge of safeguarding practices and current legislation.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally.

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Donnington Doorstep Family Centre is an independent, community-based children’s centre, governed by a board of trustees, delivering a range of universal and specialist services. From our purpose-built centre in East Oxford, running for 40 years, our activities focus on play, learning, support, and youth and community development.

This is an exciting new post with responsibility for the management of Doorstep’s core service provision. We are looking for a manager to oversee both our Early Years and Youth Work service, however, we will also consider someone with expertise in one of these areas.

You will be committed to our vision and values and to making a difference to the lives of children, young people and families in OX4.

Closing date: 5pm Thursday 18 September 2025

Interview date: Thursday 25 September 2025

Summary

The Interim Head of Funding will be responsible for overseeing the implementation of the funding strategy of our three charities (Guy’s and St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity). The postholder will play a leading role in enabling the successful delivery of funding and impact across our NHS Charities in line with our strategy, covering activities across the full breadth of our funding cycle, from development of proposals, review of applications in line with our governance and overseeing delivery and monitoring of funded programmes. We are looking for an individual with funding experience from the health sector with strong line management experience to support the work of the funding team. The post is being offered on a six-month basis in a covering capacity.

About Us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation.  Our collective mission is to build the foundations of a healthier society. 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about: 

• how we approach recruitment 

• our team, culture and values 

• the benefits of working with us 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development 

Job Description

Key responsibilities:

Funding

· Responsible for overseeing the end-to-end funding process from development of applications to decisions and monitoring of funded programmes.

· Overseeing ongoing delivery of the funding strategy by working with Funding Managers to effectively deliver and manage funding portfolios.

· Co-chairing of funding committees as required, supporting delivery in line with our governance structures.

· Oversee effective management of our Special Purpose Funds (SPFs)

· Working with finance teams and Funding Managers to ensure appropriate financial reporting and information is available across our funding portfolio.

· Supporting on financial and operational planning in-year, at mid-year review and in planning for future years, in line with our strategy.

· Supporting Funding Managers to maintain strong relationships with the Trust leads, to enable a partnership approach

· Working closely with the Head of Evaluation & Learning to ensure evaluation and learning are embedded at every stage of the funding cycle

· Leading on cross-team programmes of work such as embedding health equity into our funding, deliver effective patient and public engagement (working with the Patient and Public Engagement Manager) across our decision-making and deliver improvements to our grant-making.

· Supporting the iteration of the funding strategy

Other

· Provide line management to the Funding Managers and Patient and Public Engagement Manager as well as supporting the overall work of the wider team.

· As a key senior leader of the Funding and Impact Team, contribute and support the wider work of the team.

· Support the Director of Funding and Impact and Executive Director of Charities with other tasks relating to planning and development as required.

· Build and sustain strong relationships with the Fundraising, Marketing and Engagement teams within NHS Charities to enable collaborative working and sharing of information on our funding portfolio.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Working Environment: 

The post holder should expect to: 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends. 

Person Specification

Skills, abilities, and attributes:

· Strong people management skills, being able to confidently navigate and support a team through change.

· Strong inter-personal communication skills, directly supporting line-reports and confident in manging relationships with different internal stakeholders.

· Able to manage, analyse and present complex narrative and financial information.

· Excellent written and verbal communication skills, with the ability to share information in a concise manner.

· Able to grasp complex situations quickly, navigate complicated structures and offer pragmatic solutions.

· Empathy and patience.

· Comfortable managing and prioritising a varied workload and multiple stakeholders.

Knowledge, experience, and qualifications:

· Significant experience within a major grant giving body in the health sector and managing a varied funding portfolio.

· Line management experience and supporting teams through change management.

· Experience of analysing complex financial information for grants budgets.

· Experience and/or understanding managing relationships with key internal stakeholders, such as Fundraising and Marketing and Engagement.

· Understanding of strategy design, delivery and implementation.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Resurrection Trading (known as Resurrection Furniture) is a vibrant friendly charity shop in Alton High Street specialising in recycled second hand furniture and home goods. We need an efficient organiser to lead our team of volunteers, manage the office and bring a creative flair to display and sales.

About us
We opened in Alton in 2017 and in 2022 moved to larger premises at 21b High Street. The charity is linked to the Parish of the Resurrection. All profits from the shop go to good causes in Alton, especially to support youth related projects, people in need, heritage buildings and the community.

The shop is a busy, friendly place supported by a skilled team of repairers in the workshop and a lively band of drivers and lifters on the van. In total we have more than 50 volunteers and the charity is led by a team of Trustees. The shop is open 10 to 4pm Monday to Saturday.

Job Summary
The Manager’s role is typical for a retail high street shop except that there is no head office or back up staff - the manager and volunteers between them carry out all functions. These include:
Daily office administration - communications especially daily emails, Facebook messages and phone calls re furniture donations and sales, discussions with volunteers.
Coordination of volunteers including induction training, support and leadership,
Organising donations – selection, collection, pricing, display and delivery.
Shop organisation, administration and reporting to Trustees including publicity
 

Key Responsibilities:

Office Administration
• Deal promptly with shop communications via telephone, emails, Facebook and in person each day relating to donations, sales, and messages from volunteers
• Maintain data including personnel and customer information, finance and other record keeping.
• Manage the system of agreeing furniture donations, arranging collections from and deliveries to homes around Alton and booking slots on the van.
• Order shop supplies and maintain health and safety systems
• Manage gift aid documentation and other notices.
• Liaise with the workshop team, the van team, the Parish monthly market and Trustees

Volunteer Coordination
• Manage the volunteer rota ensuring that the shop is staffed by two to three volunteers including a lead volunteer per shift six days per week.
• Support the Trustee who manages the van rota currently four mornings per week depending on demand.
• Identify and recruit new volunteers as necessary, organise induction and regular training especially relating to health and safety, cash management and shop and van routine.
• Frequently communicate with volunteers in person, via the notice board, email and newsletter on shop organisation, sales new personnel and events.
• Liaise with lead volunteers regularly on organisation and volunteer issues.

Managing donations and sales
• In conjunction with volunteers decide on items to be accepted based on quality, saleability, existing stock from photos and other information.
• Value items not already priced by volunteers using the RF pricing guide and on-line apps.
• Ensure the shop is full of a wide range of items with back up stock kept in the store offsite.
• Promote donations via estate agents, care homes, general publicity and regular house clearances

Shop organisation
• Arrange for regular updating of shop and window displays
• Keep the shop and workshop clean and a safe environment
• Ensure that volunteers follow RF policies and procedures
• Ensure good customer relations including dealing with complaints
• Publicity including a newsletter and Facebook and website pages

We offer

• £15 per hour or £15,600 - £19500 (depending on hours worked)

· Between 20 and 25 hours per week spread across four or five days

• Saturday working required approximately quarterly with time off in lieu.
• Flexible working during school holidays by negotiation
• Five weeks holiday each year and bank holidays

• Workplace Pension
• Training and regular performance review

Location: 21b High Street Alton GU341AW

The post will be subject to a four - month probationary period, A permanent contract will be offered following satisfactory assessment.

This job description is subject to change from time to time.

Person Specification

Essential

• Education at least to A Level, HNC or equivalent. Assessment of relevant experience may be used instead of formal qualifications. GCSE English and Maths
• Proven computer and office- based systems including Word, Excel, Power point and project management
• Full driving license
• Experience of retail management of a business or other enterprise
• Practical and able to solve problems
• Strong interpersonal skills. Excellent team building, influencing and negotiating abilities.
• Good time management

Desirable

• Experience with advertising and skill in the display of
  goods
• Experience of the second-hand market or furniture or
  charity sales

Grade: 2

Salary: £49,872

Hours: 37.5

Position type: Full time, permanent, 37.5 hours per week (flexible working considered)

Responsible to: Head of Supply Chain

Direct reports: Senior Buyer (x2), Junior Buyer (x1)

Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)

ROLE PURPOSE:

This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:

• Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
• Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
• Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
• Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
• Ensure GDPR compliance is maintained across all Supply Chain activities and processes.

The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.

WHO ARE WE LOOKING FOR?

The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.

You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.

DAY TO DAY THIS ROLE WILL LOOK LIKE:

• Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
• Champion procurement best practices, driving positive change through effective processes and governance.
• Mentor and support the Procurement Team, fostering professional growth and capability development.
• Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
• Oversee contract and supplier management, ensuring strong relationships and performance.
• Engage and manage stakeholders across the organisation to align procurement with business needs.
• Lead and support contract negotiations and manage spend to secure optimal terms and value.
• Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
• Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
• Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
• Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Responsible for all indirect procurement activities across the organisation;
• Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
• Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
• Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
• Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
• Lead, build and implement Indirect Procurement Strategy 2025+;
• Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
• Review and revise Procurement Policy/ies and Manual;

• Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;

• Lead negotiation of rates and contracts with suppliers across the organisation;
• Report on cost savings and avoidance, and risk management;
• Lead on indirect supplier contract management across the organisations;
• Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
• Lead procurement projects such as procedure implementation, sustainability and software introduction;
• Procurement training, upskilling and development across the organisation;
• Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
• Drive ethical and sustainable procurement practice across all buying activity;
• Provide support to organisational projects as required;
• Ensure procurement administration is kept up to date and appropriate;
• Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
• Represent ShelterBox as required;

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Thursday the 11th of September at 11:30pm

Please note we are looking to interview week commencing the 15th of September

Are you an inspiring and strategic-focused person with a proven track record of managing and inspiring high-performance teams? If this sounds like you then join us as an Area Manager managing Shelter furniture shops in North England and Scotland working to end the housing emergency.

About the role

The role as Area Manager will be working to develop the best Furniture shops in Glasgow, Preston, Sunderland and Birmingham, these are run by our exceptional Community Shop Managers. It will involve working with other areas of our Income Generation Directorate where this role sits within the organisation. As Area Manager you will have responsibility to organise and oversee operations for the stores in your area. You will need to recruit, develop and lead a diverse team of managers and volunteers who share our passion to end bad housing and homelessness to become a high-performing team.

An active encouragement and desire to raise as much money toward Shelter’s cause is important, as well as ensuring that there is a vibrant shop environment in the shops you will oversee for our donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for donations and be accountable for agreeing and exceeding our targets.

About you

We are looking for someone located in the North of England or Central Scotland to fulfil this position. You will need to be an impressive leader who can demonstrate how you have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively.

Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for - and ethos of - Shelter and enthusiasm for the vision and values of the organisation would be an advantage.

Key knowledge, skills and experience required for the role are:

• Working and ensuring others work to agreed budgets and targets

• Experience of using EPOS systems

• Knowledge of the customer journey

• Excellent customer service

• Confident in decision making and creative problem solving

• Ability to manage challenging situations in a calm and appropriate manner

• Ability to manage day to day relationships with others and encourage teamwork

• Displays a positive and friendly attitude

• Ability to build rapport with all stakeholders in order to achieve best outcomes

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside our other Area Managers and report into the Head of retail, along with the Community Shop Managers of the shops you oversee who will report into you.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in Brighton.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Brighton

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: £35,000 - £38,000

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Upcoming Assessment Days: Thursday 25th August

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process or if you have any enquiries regarding accessibility.

In this role, you’ll be responsible for:

Strategy, vision and impact [25%]

• Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training [25%]

• Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management [20%]

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme [20%]

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations [10%]

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are steady under pressure, and able to juggle competing priorities 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 
• You are IT literate 

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation 
• Progression opportunities through professional development 1-1s 
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat 

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

Field based with travel to the London office

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.

You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.

You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.

Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.

You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.

This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Sunday 31st August 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

ROLE

Head of Support Services (Interim)

REPORTING TO

Director of Frontline Services

START DATE

mid-September 2025

PURPOSE OF POSITION

This is a critical frontline leadership role that is responsible for the operation of the organisation’s homelessness and rough sleeping services at Anchor House.

You will provide operational leadership to support services managers and ensure compliance with organisational, contractual, local authority and legal regulations and requirements. You will ensure the quality of services is pushed to the highest standards possible, ensuring excellent outcomes for residents and a positive and high performing working environment for teams.

This role will also be accountable for building and maintenance of excellent relationships with external partners, commissioners, other key stakeholders for support services in the organisation.

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

· Lead in setting organisational standards and performance targets across the support services that reflect contractual requirements and organisational standards.

· Actively promote and develop person centred practices based on a trauma informed approach and psychologically informed environment to working with residents with high support needs and challenging behaviour.

· Be accountable for the operational performance of the services, allocating resources strategically to ensure that key performance indicators are achieved and that action plans are in place where required to improve service performance.

· Promote accountability and co-production approaches with residents.

· Support with the creation and review of local and service wide policies and procedures.

· As part of the Frontline Services Leadership Team, ensure the support services team follow established Health & Safety and building management procedures

· Contribute, and when required, lead on the formation and review of local and service wide policies and procedures.

· Contribute to the Frontline Service’s Management On Call rota, providing support to frontline services outside of office hours.

Stakeholder Management

· Develop and maintain close relationships and working protocols with external partners and local authorities to enable the service to meet agreed objectives and improve service outcomes.

· Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Director of Frontline Services.

· Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

· Represent the organisation externally at forums, conferences and meetings.

· Contribute to the wider management team in frontline services to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.

Business Planning and Project Management

· Drive business planning activities within contracts, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary

· Where agreed, project manage new services or service developments.

· Working closely with Finance Department to set, manage and monitor allocated budgets for income and expenditure for support services and to ensure that teams keep within set performance targets.

· To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.

Managing and Developing People

· Creating an open and inclusive culture across the support services teams that reflects the organisation’s values.

· Developing performance targets and quality control measures for teams, and monitoring performance to ensure that these are met.

· Supporting managers and teams by setting clear objectives and holding individual supervisions regularly.

· Ensuring good communication across teams by holding team meetings regularly, and additional briefings as necessary.

· Inducting new managers and any other direct reports and planning the continuous professional development of existing managers through annual appraisals.

· Managing the workload of teams to ensure that adequate cover is provided at all times.

Safeguarding Lead

· To be the designated Safeguarding Lead for the organisation ensuring that it meets legal duties, keeping policy and practices up to date

· To actively promote an open and accountable approach across the organisation as a whole that achieves best practice and keeps the best interest of the residents central to our safeguarding practices.

General

· To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

· To undertake such other duties within the competence of the post holder which may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

· Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context

· Experience of leading, supervising and motivating managers of specialist service delivery teams in either a supported housing, advice, homelessness, care or other relevant environment

· Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with high support needs

· Experience of contract management with stakeholders

· Experience of project management and mobilisation of new services or developing existing services

Skills & knowledge

· Knowledge and understanding of the housing and support needs of single people who experience homelessness and rough sleeping, the benefit of move on and the ability to translate knowledge into good practice.

· Knowledge of the commercial and regulatory requirements of supported housing.

· Strengths based coaching skills.

Abilities

· Ability to interact at senior level with external stakeholders.

· Ability to work in a fast paced, high pressured environment, with multiple competing priorities and to quickly adapt to new situations.

· Ability to network, liaise, negotiating and influence effectively with outside agencies.

· Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.

Personal qualities

· Demonstrates a commitment to the charitable purposes of Your Place.

· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.

· Excellent organisational skills.

· Strong communication and negotiation skills.

· Strong sense of responsibility and accountability.

· Awareness of own training and support needs.

Desirable criteria

· Educated to degree level or equivalent in adult social care or leadership and management.

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Why work for us?

This is a unique opportunity to play a leading role in helping transform digital fundraising and engagement at CARE International UK as we begin implementing our five-year fundraising strategy. CIUK has significantly scaled and improved our digital programme in recent years. However, the way we are setup means the individuals and teams leading digital activity face challenges due to processes, capacity and silos that make transformative growth difficult. Taking a holistic view of our digital programme and with your expertise and experience, you’ll help us build on the activity that’s working well, while identifying areas of lower potential to scale back. At its core, the role is about using digital to deliver greater income, influence, and impact for the women and communities we work alongside around the world.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact. We understand that everyone has commitments and welcome flexible working arrangements.

About you

You’ll be a strategic, collaborative, creative facilitator who can spark innovative thinking across teams. You can convene the right people and support CIUK to develop bold, audience-focused digital ideas. You’ll be motivated by the opportunity to help us rapidly scale up our digital programme and a keen self-starter with lots of enthusiasm.

About the role

You will work cross-functionally to break down silos, develop an integrated digital strategy, and rapidly scale up our digital activity to meet our fundraising growth ambitions. You’ll set the bar for digital best practice and champion this across the organisation; sharing learning, helping outline a roadmap to becoming a digital-first organisation. You’ll support across teams with testing and innovating new products and propositions.

This role will require a digital strategist with experience across the mix – from mobilisation and campaigning to fundraising and supporter experience. A keen eye for analysis and an audience-led approach, enables you to look beyond any one function or objective to drive growth; be that income, impact or engagement. You’ll have ample experience and/or knowledge of a wide variety of digital platforms and tools including CMS systems, Google Analytics, PowerBi, Impact Stack/Engaging Networks, MailChimp, social media and Adwords.

This is a part-time role but we are open to flexible working arrangements and a discussion around hours.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date: 1 October 2025 at 11pm

Interview date: 9/10 October 2025

Role Context

The Team Leader is responsible for supporting the development, management, and supervision of the Kentown Support therapeutic offer. The expectation of the Team Leader role is that 50% of their time will be allocated to their supervisory responsibilities, including line management of designated staff. The remainder of their time will be allocated to casework support. The Team Leader will support with contract monitoring and reporting requirements of the service, ensuring high quality delivery, ongoing support for the team, and the growth and development of new projects and initiatives.

Role Purpose

The postholder will provide line management support to staff within this team, ensuring effective case management and supervision. The role will include supporting and working with the CYP and CC Therapy Services Coordinator and Manager and other team members to drive continuous improvements to service delivery as well as ensuring monitoring reports are completed in line with requirements for our commissioners.

Main Duties and Responsibilities

Management of staff:

• Provide 1:1 line management supervision and casework support for the designated contract with the CYP and CC Therapy Service Manager’s guidance.
• Identify staff training and development needs as part of supervision and appraisal process.
• Effectively undertake annual appraisals and support staff to meet their Personal Development Plan.
• Lead on the day-to-day oversight of the services in the CYP and CC Therapy Coordinator’s absence (avoid booking annual leave during this same time when possible).
• Ensure referrals are allocated appropriately in line with team members’ targets and capacity with support and guidance.
• Develop training plans for new starters during their probationary period.
• Lead on the support and supervision for any student social workers and counselling trainees placed within the CYP Team in close collaboration with the Student Social Worker Placement team.
• Provide support around safeguarding issues to the team members together with CYP and CC Therapy Service Coordinator and Manager.

Service Development:

• Lead on the oversight and development of the Kentown Support service, in collaboration with service management.
• Take a solution-focused and evidence-based approach to service challenges.
• Support CYP and CC Therapy Service management in developing policies and procedures in line with best practice.
• Represent the Kentown Support service at meetings, forums, and events where appropriate.
• Undertake initial investigations into complaints relating to the Service as needed.
• To assist in the development of the Service by working with other VCSE organisations, schools, and statutory and NHS bodies to enhance the wellbeing and resilience of their service users.
• Implement HR processes as appropriate and agreed, reporting issues upwards whilst seeking to intervene at the earliest opportunity so as to seek a resolution.

Contract Monitoring:

• Report to the CYP and CC Therapy Service Manager on the delivery of the Kentown Support Service on a regular basis.
• To lead on service monitoring and reporting to ensure it is completed in line with contract requirements.
• To meet with commissioners and funders as required to support the service.

Providing therapeutic support to individuals:

• Offer therapeutic interventions and support to individuals and families on your caseload. This may be with adults in the family or with children and young people in the family.
• Provide post-bereavement support to family members following the death of a child with a life-limiting condition. This may be families you have already supported in this role, or you may begin to work with new families referred by the CCN team.
• Offer a holistic package of support that is tailored to the needs of the families you are working with. This may include working around their wellbeing, building resilience, and developing coping strategies.
• Employ a flexible approach to the support by offering a mixture of open-ended and time-limited interventions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.