Contracts and business development manager jobs

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.

By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Income Generation

Salary £60,000

Reports to  CEO

Time commitment: 3 days a week (21 hours)

Start date: As soon as possible

Contract type - 12 months 

Applicants must have the right to work in the UK. 

We would consider a freelance contract 

Location  - London Bridge

About the organisation:

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

We create kind, nurturing spaces where we connect and improve our health and wellbeing

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities. 

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations. 

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities: 

1. Income Generation Strategy

· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).

· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.

· Monitor financial performance and make recommendations to meet growth and sustainability targets. 

· Monitor return on investment of additional marketing spend

· Budget setting and management of cafe, gym and marketing budgets 

· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.

2. Business Development and Partnerships

· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.

· Explore new partnership opportunities that enhance both revenue and social impact.

5. Line and Task Management

· Provide leadership, guidance, and performance management for 1 or 2 managers

· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.

6. Performance Monitoring and Reporting

· Set measurable targets for income generation and and track progress regularly.

· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.

· Report to the leadership team on performance, insights, and opportunities for improvement.

7. Values-Driven Leadership

· Embed the organisation’s mission and values into all business and marketing activities.

· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification 

Qualifications

· Relevant degree or professional qualification in business, social enterprise, or a related field.

· Professional development in leadership or business management is desirable.

Experience

· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business. 

· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.

· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.

Skills and Competencies

· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

· Excellent leadership, team management, and people development skills.

· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.

· Ability to balance financial objectives with social mission, embedding values in all activities.

· Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment

Join Our Legal Office

The Legal Office is the in-house provider of legal services to the national policy-making and governance institutions of the Church of England (the National Church Institutions, "NCIs"), which are some of the largest charities in the UK (including statutory corporations and a Royal Charter corporation), the largest of which are the Archbishops' Council, a national policy and strategic decision-making body, the Church Commissioners, a substantial endowment fund with assets valued at £11.1bn (2024) which has positioned itself at the forefront of Responsible Investment and which supports the mission of the Church, and the Church of England Pensions Board which stewards a £3.4bn fund. The Legal Office also advises the General Synod, which is a legislative assembly which makes primary and secondary legislation subject to the approval of Parliament.

We are a small, inclusive team which will comprise 17 legally qualified staff, with three paralegals and two support staff. Our professional backgrounds are diverse, with members coming to us from private practice in law firms, the Bar, from government, and from regulators.

Our work is firmly values led and requires the provision of advice on diverse and intellectually stimulating points of law at the intersection of public and private law. The work is high quality, groundbreaking, engaging, and rewarding. We are a collegiate and supportive team, and we are proud of the work we do.

The team works on a hybrid basis. Most team members work 1 - 2 days per week in the office depending on business need. You will need to be available in person for some items of committee and legislative business including two weeks each year for the sittings of the General Synod for which plenty of notice will be given.

About the role

As a member of the Legal Office Advisory Team, you will be providing legal services to the National Institutions of the Church of England, focused on giving legal advice across a diverse and interesting range of subjects which bear on the operations of the Church Commissioners and other parts of the national Church of England.

You will be joining us at an exciting time for the organisation and the role will offer you the opportunity for genuine career growth and development in a supportive environment, including interaction with some of the most senior stakeholders in the organisation. You will be able to take a leading and meaningful role in existing and new projects.

You will also be a member of the Legal Office's advisory team, undertaking as appropriate a wider range of duties as a legal adviser within the National Church Institutions.

In this role, you will:

• Working with senior colleagues and stakeholders to provide advice to the Church Commissioners, Archbishops' Council, and Church of England Pensions Board, their committees and departments on legal and procedural issues including constitutional and governance matters, legal powers, and statutory interpretation.
• Working with colleagues to support the work of the Church of England's legislative and deliberative assembly, the General Synod, including the passage of legislation.
• Supporting senior colleagues and stakeholders to support the work of a national board level committee which adjudicates on proposals for the re-organisation of the Church of England and the future of its historic and unique buildings (similar in nature to a planning committee), including advising on legal questions, drafting statements of reasons, and appeals.
• Supporting senior colleagues and stakeholders to support the Church Commissioners' co-regulation of cathedrals along with the Charity Commission.
• Working with stakeholders and senior colleagues to support several national change management programmes including the establishment of a national redress scheme
• Supporting the development and roll out of training and knowledge management across the national Church of England.

Key role requirements

• The team works on a hybrid basis. Most team members work 1 - 2 days per week in the office depending on business need. You will need to be available in person for some items of committee and legislative business including two weeks each year for the sittings of the General Synod for which plenty of notice will be given.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

To be successful in this role, you will need to have/be:

• Qualified barrister or solicitor (England & Wales)
• Strong experience in your chosen area (contracts, commercial, or advisory)
• Excellent communication and drafting skills
• Ability to provide clear, pragmatic advice on complex issues

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of circa £73,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Please note: You must have the right to work in the UK to be considered for the role.

Applications via Pathways, our Career Platform, close on 16 February 2026

Vacancy Reference Number:

OKMC/PR/UK-R1

 

Position title:

The Open Kitchen Manchester Coordinator

Reports to:

UK Programmes Manager

 

Location:

Manchester

Hours of Work:

Full-time, 35 hours per week

 

Salary guideline:

(Up to) £35,500.00 per annum (commensurate with experience)

 

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

 

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 12th February 2026

 

Approx. Interview & Role Commencement Date(s):

Interviews: As Suitable Applications Received

Start: ASAP thereafter

 

Note: Strong Applicants may be contacted sooner, ahead of the closing date.

Role: Open Kitchen Coordinator

About the Project

The Open Kitchen is a community-led initiative tackling food poverty and social isolation across the UK. Our kitchens, based in Hounslow (London), Nottingham, and Manchester, provide free, hot, and nutritious meals to individuals and families affected by homelessness, low income, or displacement as refugees.

Operating seven days a week, the Open Kitchen offers more than just food it provides a safe, welcoming space where everyone is treated with dignity and respect.

Each kitchen also serves as a community support hub, distributing essential household items and sleeping bags to those in need.

Through this initiative, we aim not only to alleviate hunger but also to connect service users with pathways to stability, empowerment, and independence.

Key Responsibilities

As part of the Open Kitchen project team, the role will involve ensuring the smooth, safe, and impactful operation of Open Kitchen Manchester. Responsibilities include:

 

Operational Management

• Oversee day-to-day activities within Open Kitchen Manchester, ensuring the consistent delivery of high-quality, nutritious meals.
• Supervise and observe the cooking facility in the Manchester Open Kitchen, ensuring compliance with hygiene, health, and safety regulations.
• Manage food inventory, kitchen supplies, and procurement processes to ensure sustainability and efficiency.
• Ensure all food standards are followed.

Volunteer Coordination

• Recruit, train, and supervise volunteers to ensure effective service delivery and adherence to health and safety standards.
• Promote a positive and inclusive volunteer culture that reflects the values of compassion, respect, and community service.

Community and Stakeholder Engagement

• Build and maintain partnerships with local food banks, the NHS, job centres, local councils, and rehousing services to offer holistic support to service users.
• Collaborate with community organisations, faith groups, and local businesses to strengthen the project’s reach and impact.

· Collaborating with strategic partners to drive the expansion of the open kitchen concept across multiple locations.

· Leading fundraising initiatives for the open kitchen and managing the facilitation of in-kind donations.

• Represent the Open Kitchen at community events and stakeholder meetings to promote collaboration and visibility.

Beneficiary Support

• Identify service users who may benefit from additional assistance, including access to healthcare, employment, housing, or welfare services.
• Coordinate with relevant agencies to ensure referrals and follow-ups are managed effectively.

Monitoring and Reporting

• Ensure all operational, financial, and compliance records are maintained accurately.
• Monitor performance indicators such as meals served, volunteer hours, and beneficiary outcomes, and report regularly to the management team.
• Support the continuous improvement of service quality and community impact.
• Create and provide daily Open kitchen feedback reports to monitor beneficiary numbers and meal distributions.

 

What We're Looking For

• A genuine commitment to serving vulnerable and destitute individuals with care and respect.
• Right to work in the UK and a satisfactory Enhanced DBS check, completed before starting the role.
• Warm interpersonal skills, comfortable engaging with people from all walks of life.
• A dependable, team-oriented attitude and availability for weekend shifts.

Why Join Us?

As part of the Muslim Hands family, you’ll help create a place of warmth and friendship for those in need. Your presence will extend beyond service, contributing to a deeper mission of compassion, respect, and community uplift.

If you’d like to support others and be part of something truly special, we’d be honoured to receive your application.

NB:         This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.

You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.

With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.

Who are we looking for?

To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.

We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.

Person specification:

• Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
• Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
• A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
• Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews:  Wednesday 4th March

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Nb: This piece of recruitment is rolling and may close at any time.

In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information. 

We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.

To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack

To apply for this role click the 'Apply now' button

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

Safeguarding:

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.

As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy. 

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support. 

Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. 

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions). 

A Willingness to Work with Difference 

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. 

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. 

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Location: Reading, Hybrid (You will need to travel into the office when required)
Hours: Full time
Salary: £31,500 per annum 
Contract Type: Permanent
Campaign Closes: 18th February 2026 
First Stage Interviews: 25th February 2026
Second Stage Interviews: 2nd March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

At Make A Wish UK, we create life changing wishes for children with critical illnesses. The Community Fundraising team plays a crucial role in generating the income and inspiration that make every wish possible.

We are looking for someone who can deliver thoughtful, high‑quality stewardship to deepen supporter relationships, manage community groups and small business partners, and create meaningful journeys that connect fundraising to the heart of each wish. By inspiring others, supporting volunteer‑led activity, and working collaboratively across teams, you’ll help drive income growth and ensure more children receive the wishes that matter most.

Core Purpose 
As a member of the Community Fundraising Team you will provide excellent supporter stewardship to our fundraisers, whilst proactively securing new support for Make-A-Wish UK. Working with the Community Fundraising Manager you will deliver the Community Fundraising Strategy, maximising and growing income from our Community Fundraising supporters within your geographical area.

This role sits within the Public Fundraising team who are responsible for individual giving, legacies, community fundraising, third party challenge events, and owned fundraising products and events. The Public Fundraising team plays a vital role in contributing to our organisational strategic goal of developing sustainable sources of income. 

To be successful in this role you will need:
Essential Criteria

• Minimum 1 years experience in a fundraising role or able to demonstrate transferrable skills from a role in a sales or customer service setting
• Experience working towards financial and non-financial targets
• Experience of account managing a wide variety of clients/supporters/customers
• Experience managing own workload, prioritising and responding to changing demands
• Experience of relationship management in either a charity or corporate setting
• Experience of reporting on financial and KPI performance
• Excellent numerical and analytical skills, with a keen eye for detail, ensuring data accuracy and a strong understanding of reports. 
• Experience of working to and exceeding financial targets and KPI’s
• Ability to work proactively and make data driven decisions

Desirable Criteria

• Experience of using Salesforce
• Strong knowledge of charity law (data protection, GDPR, Gift Aid and Fundraising Standards)
• Experience of securing financial and non-financial support through proactive work
• Ability to travel around local area and UK wide
• Able to work flexibly as and when required

Skills, knowledge and behaviours required for this role

• Excellent written and oral communication skills across a variety of communication channels 
• Strong interpersonal skills and the ability to relate effectively and appropriately to a wide range of audiences and stakeholders
• Confidence to proactively approach and engage supporters and partners
• Great organisation and time management skills 
• Ability to work in a faced paced environment
• Ability to use own initiative and work to targets and deadlines
• Excellent planning skills
• Skilled team player 

Strategy & Planning 

• With the support of the Community Fundraising Manager, develop and deliver plans for local fundraising across a broad range of markets, activities and products.
• Take ownership of your geographical area, tailoring asks and fundraising products where appropriate
• Work proactively to identify a pipeline of future support and new fundraising opportunities, varying across Small & Medium Corporates, Groups and Associations, Individual support and Third-party activities, converting prospects into confirmed supporters to maximise income growth.
• Contribute to the creation of plans for the growth and delivery of Community Fundraising, working with the Community Fundraising Manager to develop and promote Make-A-Wish fundraising products and ideas.
• Work to an agreed income target with the aim of exceeding and growing income.

 Stewardship, retention and supporter journeys 

• Be a key contact to deal with community fundraising supporter queries above £1,000 value, responding   promptly and efficiently. This includes both supporters and volunteers taking part in fundraising activity.   
• Plan and deliver excellent supporter journeys for community fundraisers to retain donors, maximise fundraising, and promote further engagement. 
• Provide effective supporter-focused stewardship to retain donors, maximise fundraising, and promote further   engagement through cross selling different fundraising products such as Lottery and Gift in wills.
• Maintain effective relationships with Make-A-Wish UK colleagues and all supporters, maximising retention and long-term value, and identify cross-departmental opportunities where appropriate by working collaboratively
• Manage a range of different supporter groups and small businesses up to the value of £30k, using excellent stewardship to go above and beyond, increasing income raised and retention rates to Make-A-Wish, working with other teams to develop successful volunteering opportunities to support this.
• Actively use Salesforce to keep supporter records up to date, logging all communications and ensuring accuracy and attention to detail
• Working with the Community Development Manager, develop relationships with Wish Families with a view to building sustainable family fundraising groups. Identify and implement new opportunities to align the supporter journey with the wish journey.

 Operational delivery of the community fundraising plan 

• Work with the Community Fundraising Manager to deliver the annual community fundraising plan within your area.
• Manage own workload in a cost effective and proactive way, whilst delivering against the plan.
• Work under own initiative to respond to local fundraising opportunities, referring to line manager as appropriate.
• Give regular talks and presentations both in person and virtually to a wide range of different audiences, inspiring people to support Make-A-Wish UK
• Contribute and create resources to support volunteer-led fundraising across the organisation.

 Monitoring and Evaluation  

• Monitor community fundraising performance against agreed targets and KPI’s
• Present results and learnings in monthly meetings with the wider Public Fundraising team.
• Use learnings to feed into the ongoing development of the overall community fundraising strategy. 
• Be accountable for set income and acquisition targets, continually monitoring performance against targets, using initiative to spot opportunities for improvement and areas of growth and acting on these opportunities.

We are looking for a temporary events officer for a passionate and collaborative disability charity. You will manage an agreed portfolio of fundraising events, taking place throughout the year. You will also provide high levels of supporter care.

This is hybrid role with 2 days a week in the London office and you will be needed until they recruit for the permanent role.

The Role
Lead on the delivery of a number of events from the agreed portfolio; both owned and third party events. Responsibilities to include researching an events feasibility, planning, marketing, recruiting participants, and evaluation. Providing high levels of supporter care and ensuring income and expenditure targets are met or exceeded for each event.
Where required, assist with developing business cases for new events, by following the established approval process, and evidencing your case with supporter-led insight, market research and financial and non-financial KPIs.
Work closely with colleagues in marketing, press and PR in producing and implementing a marketing and PR plan for all events within remit, including researching and developing publicity plans for individual events and contributing to the development of any printed materials, web content and social media.
Prepare and manage personal budgets, always looking for ways to increase income streams and decrease expenditure Manage relationships with internal,external suppliers, event providers and key stakeholders to ensure efficient event delivery and added value for participants.
Ensure that all challenge events are contracted, adhere to the law and that adequate health & safety measures are in place.
Supervise volunteers where necessary, both in the office and at events.
Work closely with colleagues on the development and implementation of a recruitment stewardship plan, including first contact, fulfilment, correspondence and administrative systems, to ensure maximum supporter satisfaction, income and retention.
Build long term relationships with supporters by creating a first class supporter experience, having regular contact through email, social media and telephone conversations.
Working with the Data team, implement communication plans for supporters to ensure that they are receiving the highest levels of support.

The Candidate
Experience of working within a fundraising, Supporter care, marketing or customer service environment
Experience in event organisation
Customer relationship management experience including database management
Experience of executing marketing and communications plans through traditional and new media
Experience of working with agencies and suppliers
Familiarity with Microsoft packages (Word, Excel, Outlook, Powerpoint)
Familiarity with social media channels (Facebook, twitter, Instagram)

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding. 

Location: Hybrid (2 days per week in the London office) 

Reports to: Senior Consultant 

Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one. 

Responsibilities will include:

• Researching key policy issues and stakeholders relating to consultancy projects
• Using monitoring tools to help the team spot opportunities 
• Supporting advocacy, campaigns, digital and communications work
• Supporting business development
• Supporting project management
• Other tasks as required

Requirements

We would love to hear from you if you meet the criteria below:

• Undergraduate degree or equivalent 
• At least one year of work experience in research; advocacy; or communications.
• Ability to deliver work accurately in a fast-paced but supportive environment
• First-class  writing  and verbal communications skills in English at native level or equivalent 
• Digital skills, including experience in and excitement about using AI tools ethically
• Experience of using social media effectively 
• An excellent eye for detail and quality 
• Politically engaged, with a keen interest in following the news agenda
• Ability to work independently and as part of a team
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Willingness to undertake routine admin tasks 

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st. 

If successful in your application, you will be invited to first round interviews (online) in the week of 16 March. 

If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

Role overview

The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.

This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.

About us

We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.

We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.

Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.

Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.

Purpose of the role

As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.

This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.

Key responsibilities 

Delivery of educational programmes

• Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
• Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
• Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
• Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
• Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
• Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
• Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
• Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
• Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
• Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
• Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards

Person specification:

Education and qualifications

• University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
• Willingness to develop project coordination and event delivery skills, with support and training

Experience and knowledge

• Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
• Experience assisting with event administration, logistics, or communications
• Experience working collaboratively with colleagues or external stakeholders
• Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
• Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
• Experience handling data and information accurately, with an understanding of confidentiality and data protection
• Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
• Awareness of compliance requirements such as data protection and information governance

Skills and abilities

• Clear written and verbal communication skills, with the ability to adapt communication for different audiences
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
• A proactive approach to problem-solving, with the ability to escalate issues appropriately
• Able to work independently on allocated tasks and collaboratively as part of a team
• Willingness to learn, take responsibility, and develop skills over time
• Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
• Demonstrates professionalism, integrity, and respect for confidentiality
• Calm, positive and reliable, with a commitment to personal development and learning
• Committed to equality, diversity and inclusion in all aspects of work
• Takes initiative and shows enthusiasm for supporting high-quality education and events

Desirable

• Experience of working or volunteering in the charity or not-for-profit sector
• Experience of working in healthcare, education, or a research-related environment
• Experience of using design or content creation tools such as Canva or InDesign
• Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution

Benefits

• Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
• Annual cost-of-living review, subject to the financial performance of the organisation
• Flexible working hours within core business hours (8:00am – 6:00pm)
• Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
• Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
• Enhanced maternity/paternity package
• Interest-free travel loan
• Access to an Employee Assistance Programme and YuLife wellbeing platform
• Private medical insurance, with discounted family rates
• Bike to work scheme
• Death in service benefit (4× basic salary)

• Job title: Senior Research Analyst
• Area of work: Research & Evidence Development
• Contract type: Permanent
• Employment type: Full-time (35 hours per week)
• Salary: £50,000
• Location: Hybrid
• Annual leave: 25 days plus bank holidays
• Other benefits include: Cycle to Work scheme, discounts (retail, gym, tech, restaurants), flexitime, parental leave, staff networks, learning & development opportunities
• Closing date: Midnight, Wednesday 19th February 2025

OverviewThis is an exciting opportunity to play a leading role in generating the evidence that shapes regulatory policy. As a Senior Research Analyst, you'll design and deliver high-quality primary research that informs strategic decisions, evaluating complex issues across the pensions and financial landscape.

Working within a multidisciplinary research and analysis team, you will lead end-to-end research projects, from designing methodologies and conducting qualitative and quantitative analysis, through to translating findings into actionable insights for senior stakeholders. You'll play a pivotal role in strengthening the organisation's research capability and supporting evidence-based policy development.

This role is ideal for candidates with strong applied research experience, a passion for understanding user and industry behaviours, and the ability to turn data into compelling narratives that inform decisions.

Key Responsibilities
* Lead the design, commissioning, and delivery of primary research projects across the organisation.
* Apply expert research methods (quantitative and qualitative) to gather robust evidence that informs strategy and policy.
* Manage relationships with external research agencies, ensuring high-quality outputs and value for money.
* Conduct independent analysis, including statistical testing, qualitative coding, and data visualisation.
* Communicate complex findings clearly, translating evidence into actionable insights for senior leadership and non-technical audiences.
* Work collaboratively with multidisciplinary teams to scope research needs and shape evidence-based recommendations.
* Mentor and support junior analysts, providing guidance on research design and analytical delivery.
* Stay abreast of innovative research approaches, tools, and best practice across the research profession.

Skills & Experience Required
Essential
* Postgraduate qualification in a relevant subject (e.g., social research methods) or equivalent professional experience.
* Experience independently designing and delivering hypothesis-led research.
* Strong understanding of research methods, including quantitative and qualitative study design (e.g., cross-sectional, longitudinal, cohort, quasi-experimental).
* Proficiency in research analysis, including descriptive statistics, T-tests, chi-squared, qualitative coding, and data visualisation.
* Proven ability to manage research projects and agencies, ensuring quality, timeliness, and rigour.
* Experience coordinating work with internal and external stakeholders in a multidisciplinary environment.
* Excellent communication skills, including the ability to present complex findings clearly and persuasively.

Desirable
* Experience working within or alongside the UK pensions sector.
* Expertise in managing high-value research procurement processes.
* Experience using survey platforms with complex routing.
* Familiarity with social research codes of practice (GSR, SRA, MRS).

Person Specification
* Proactive and flexible approach to work.
* Strong problem-solving and analytical skills.
* Excellent attention to detail and accuracy.
* Collaborative, supportive, and comfortable working in teams.
* Ability to manage competing priorities and work at pace.

The Team
You'll join a supportive and collaborative research and analysis function that works closely with policy, strategy, regulatory and operational teams. The organisation offers:
* Genuine opportunities for learning and professional development.
* A values-led, inclusive culture.
* Hybrid working and flexible shift patterns.
A vibrant workplace supported by employee networks (e.g., Disability, Family, LGBT+, Minority Ethnic, Women's).

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed – Zero hours contract (Bank Staff)

About the Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs).  As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.

AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.

Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.

We are looking to recruit several support workers to expand our pool.

The Post

The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.

Main duties and responsibilities

• To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
• To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
• To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
• To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
• Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
• To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
• To liaise with managers to discuss individual progress, respond to issues and implement next steps

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental procedures
• To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and the Social Model of Disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
• Any other task as directed by AoD management

Person Specification

Successful applicants must be:

• Professional
• Positive
• Motivated
• Dependable
• Flexible
• Patient
• Empathetic

Essential

Successful applicants must have:

• Experience of disability
• Experience of training, education or employment support delivery
• Maths and English to GCSE Grade C or equivalent
• Be willing and able to undertake any specific training required for the role
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent interpersonal skills with a diverse population
• Good organisational skills with an ability to keep accurate records
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
• Be willing and able to travel easily within London
• To be available for work at unsocial hours according to the demands of the work (occasionally)

Desirable

• Support Work qualification or equivalent is preferred but not mandatory
• An understanding of pan disability and employment

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

 

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Individual Giving Lead – Acquisition (4-Month FTC)

Salary: £56,123 per annum (pro rata)
Location: London (Hybrid — minimum two days per month in the office, with the option to attend more frequently)

Crisis believes homelessness can be ended. For the next four months, you’ll have the opportunity to play a vital leadership role during an exciting moment of change within our Individual Giving & Supporter Experience team.

With a newly established structure and a talented team of five, this is a chance to bring confidence, fresh ideas and strong acquisition expertise to a high-profile charity with a flagship public appeal and national visibility. You’ll shape and deliver impactful acquisition campaigns, support the planning of next year’s strategy, and make a meaningful contribution from day one.

About the role
As Individual Giving Lead – Acquisition, you will:

• Lead a skilled team within our newly refreshed structure, ensuring clarity, motivation and a supportive environment for development.
• Run multi-channel acquisition activity across digital, TV, print and more, managing relationships with creative, media and fundraising agencies.
• Drive business planning and forecasting for the next financial year, playing a key role in preparing for our sector-leading Christmas appeal.
• Monitor budgets and income projections, ensuring acquisition activity is data-driven, cost-effective and focused on lifetime value.
• Work collaboratively across Crisis to develop insight-led, integrated campaigns that attract new supporters and strengthen long-term engagement.
• Enjoy support from experienced colleagues while also having the freedom to bring forward your own ideas and approaches.
• Join a strong, experienced management team with recent new starters who are enthusiastic, proactive and pulling together with focus and ambition.

This is an opportunity to make these four months count, contributing to strategy, delivering key campaigns and leaving a positive legacy.

What we’re looking for
We’d love to hear from you if you bring:

• Significant experience leading acquisition campaigns across digital, DRTV and multi-channel activity.
• Confidence working with agencies and media organisations to deliver large-scale recruitment campaigns.
• Strength in planning, forecasting and shaping acquisition strategy.
• A proactive approach and the ability to lead with clarity and calm.
• Experience managing and developing high-performing teams.
• Openness to challenges, eagerness to collaborate and motivation to drive progress within a fast-moving charity environment.

We welcome people who bring new ideas, who thrive in interim roles and who enjoy stepping into established teams to help move things forward.

What we offer

• Hybrid working: London base with a minimum of two days per month in the office — and the option to come in more frequently.
• Flexible working patterns, including compressed hours.
• The chance to contribute to one of the UK’s most recognisable charity campaigns and work alongside experienced, collaborative colleagues.
• The opportunity to influence planning, shape acquisition strategy and make a meaningful impact within a defined, well-supported FTC.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £50,000 - £55,000
Contract: Permanent
Location: Lewes, East Sussex – hybrid with 3-4 days/week in office
Closing date: Applications will be reviewed on a rolling basis
Benefits: Enhanced annual leave, Healthcare Cash Plan, enhanced family leave, cycle to work scheme, retail/leisure discounts

We are delighted to be partnering with the Chailey Heritage Foundation, to find their next Head of Fundraising & Income—a pivotal strategic role leading voluntary and earned income generation across this exceptional charity. This is a hugely exciting opportunity for a senior fundraiser or income-generation specialist to shape sustainable growth and diversify income streams, ensuring the charity can continue delivering life-changing support.

In this role, you will lead all fundraising planning, drive new income opportunities, and manage and inspire a committed fundraising team. You will build successful relationships with supporters across trusts, corporates, major donors, community partners and more, while also developing new commercial opportunities that draw on the charity’s facilities, expertise and partnerships. You’ll work closely with the Director of Specialist Services & Income, the Development Committee and senior leadership to grow and strengthen all aspects of fundraising and earned income.

To be successful as the Head of Fundraising & Income, you will need:

• Experience developing and growing fundraising (community, corporate, events), and/or earned income streams with a strong business development mindset.
• Proven success in building strong donor, partner and stakeholder relationships across diverse audiences.
• Experience leading and managing a high-performing team, with the ability to inspire and drive best practice.
• Budget management experience and confidence using data to inform planning, forecasting and reporting.

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting 2836HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.