Contracts Finance Manager Jobs in Bromley, Greater London

CRM Project - Workstream Lead

Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.

We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.

What you will do as the CRM Project Lead?

· Ability to manage deadlines and project work

· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof

· Ability to build working relationships with both internal and external stakeholders

· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)

· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live

If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.

This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential. 

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

The Social Interest Group (SIG) is partnering exclusively with Robertson Bell to recruit a Purchase Ledger Officer on a permanent, full-time basis. SIG is a leading UK charity providing bespoke person-centred health and social care services. Our mission is to empower people by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

Reporting into the Senior Finance Officer, this role is jointly responsible for the delivery of a consistent and high-quality purchase ledger function across the Group. The purchase ledger team is integral to ensuring that the Group commitments are accurate and complete each month; and payments are made on a consistent basis in keeping with suppliers’ credit terms and internal policy on expenses.

The key responsibilities of this Purchase Ledger Officer include:

• Record staff expenses and property invoices (e.g., rent, utilities, repairs) promptly across all companies.
• Upload invoices promptly after processing for timely authorisation.
• Ensure invoices comply with delegated authority limits and are correctly coded to budgeted cost centres.
• Verify payment-due invoices against the aged creditors report.
• Track and record direct debit invoices, investigate debit balances, and resolve before month-end.
• Review supplier statements to capture missing invoices and prepare reconciliations for key maintenance and rent accounts.
• Respond to supplier and staff queries per SLA KPIs and forward new supplier forms and bank detail changes as needed.
• Prompt authorisers weekly for timely invoice approval and maintain evidence of key supplier reconciliations.
• Ensure efficient processing of direct debits with proper documentation.
• Follow standardised protocols for setting up suppliers and employees on the accounting system.

The organisation:

SIG comprises subsidiary charities that collectively believe everyone has the right to live a positive and healthy life. We are experts in working with adults with complex needs, enabling and empowering them to take charge of themselves, giving them the skills and resilience to live healthy and fulfilled lives. Services are provided through contracts with Local Authorities and ICB’s.

We are ambitious, creative, and persistent in our work, ensuring high impact and outcomes are achieved in all we do. We passionately believe everyone deserves a second chance.  We provide a wide range of high-quality residential, community, and prison-based services for people who have or are affected by mental health, substance and alcohol abuse, homelessness, trauma, personality disorder and criminal justice.

The successful candidate will:

• Have at least six month’s experience in a Purchase Ledger focused role.
• Be a driven and hard-working individual who is able to work in a team environment.
• Ideally, hold a level 3 AAT qualification or equivalent.
• Have proficiency in Excel and accounting software’s.
• Ideally, have a background working in the not-for-profit sector, and understand VAT rules relating to charities.

This opportunity will be based at SIG’s London office based in Islington and offers a flexible hybrid working arrangement along with fantastic employee benefits.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

A Charity that supports young people are recruiting for a Financial Planning Business Analyst on an initial 9-month contract to support the implementation of a new budgeting and forecasting software tool. The postholder will be working extremely closely with the Finance Director, Finance Business Partners, and system teams to understand budgeting and data requirements. 

Your duties will include:

• Lead on the delivery of selecting and implementing a new budgeting and forecasting tool
• Support organisation to update the needs and requirements of the budgeting and planning tool along with the processes that will support, helping to automate and improve any inefficiencies and/or complexities
• Be the lead contact with potential vendors and the selected vendor during the procurement process
• Be main contact for the implementation, testing, support and training for the new solution
• Training the finance, systems team and super users
• Work closely with the Finance Director, Finance Business Partners, and Systems team to understand the budgeting data requirements
• Work with the systems team to ensure the new product is integrated with the current accounting system
• Create easy to read documentation around tasks and procedures for the new tool
• Play a project manager role, coordinating regular updates, whilst updating the project plan and milestone ensuring the project is delivered well and on time
• Support the organisation to develop any new templates, tools and processes that will support the new tool
• Design, develop and test new finance reports

Candidate profile:

• Qualified Accountant (ACCA/CIMA/ACA)
• Previous experience implementing budget and forecasting software
• Strong financial planning and business partnering skills
• Experience in a similar role in the Charity sector

Length: 9 month contract with chance to extend

Day rate: £350 - £420 per day

Hours: full time

Location: Remote (very occasional office travel)

Job Reference: J81177

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Location: Hybrid home working and Office based (currently Hammersmith, likely move to Farringdon autumn 2024)

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

Our vision is that everyone in the UK has financial security so they can thrive.

Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.

This role involves supervising risk management, overseeing the charity’s approach to contracts, and leading a small team dedicated to enhancing business support throughout the charity. If you're passionate about making a difference and are ready to contribute to our purpose, we'd love to hear from you. Apply now and be part of a team dedicated to creating positive change.

About You

As our Group Head of Governance, you'll step into a dynamic role within our CEO Office, shaping the future of our organisation. You'll be instrumental in steering Turn2us and Elizabeth Finn Homes towards excellence in governance. Your expertise will ensure that we not only meet but exceed legal and regulatory standards, setting a gold standard in corporate governance. From board secretariat excellence to robust risk management, you'll lead the charge, guiding our organisation to new heights of efficiency and accountability.

With your exceptional communication skills and strategic mindset, you'll elevate our governance practices. Your commitment to equity, diversity, inclusion, and belonging will infuse every aspect of your work, fostering a culture of inclusion and dignity.

From managing board secretariat matters to driving continuous improvement in governance practices. You'll lead by example, inspiring our team to embrace operational excellence and embody our values. Together, we'll ensure that safeguarding is not just a policy but a guiding principle in everything we do.

If you're passionate about social justice and ready to take your career to new heights, we want to hear from you. Join us at Turn2us, where every day brings new opportunities to create a brighter, more equitable future. Apply now and be part of a movement that's changing lives, one step at a time.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of four days a month. Some roles, including the Group Head of Governance are required to be in the office more often than others and this will be agreed with the hiring manager upon starting.

Please note that all job offers are subject to two to three satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11.59pm, 4th June 2024

Interview date: TBC

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We’re now looking for an events officer to play a key role within the team. You’ll lead on the delivery of a range of events including runs, triathlons, cycles, treks and overseas challenges, with a focus on growing income and engagement. Your role will also help to drive us forward as the go-to charity for challenge events by providing an excellent supporter experience.

About you 

We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.

We’re a dedicated team with our supporters at the heart of what we do. If you have experience and interest in delivering events and building relationships with supporters, then this could be the role for you.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact The Breast Cancer Now Recruitment Team in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024 

Interview date Week commencing 1 July 2024 

The successful candidate will be required to provide legal advice across areas of law including but not limited to information law, intellectual property, contracts, procurement, trusts, charity, litigation, insolvency, subsidy and state aid, public law and judicial review.

In addition to providing substantive advice, the role requires a Senior Solicitor to be able to research and upskill on new areas of law quickly. Further, it is expected that the Senior Solicitor will use his or her legal knowledge to improve the Fund’s internal processes and precedents, and ensure that the Fund complies with statutory and regulatory frameworks at all times.

The bulk of the Senior Solicitor’s workload will consist of autonomous matters and legal queries. These will need to be answered in a timely manner. Further, the Senior Solicitor will also work on larger scale projects where the opportunity arises.

The Senior Solicitor will be working in a team of 6 within the AID team and 14 within the wider legal team.  The role does not include any line management responsibilities. 

Experience working in a fast paced in-house or private practice environment would be ideal, as would experience dealing with a range of clients, and experience with public law or public bodies. Knowledge of subsidy law and/or procurement law would be beneficial, as would experience gained in the UK.

Interview Date: Week commencing 1st July 2024, Online and for 45 minutes.

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Manchester, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

Essential criteria

1. UK/ Australia/ New Zealand qualified solicitor, barrister or equivalent
2. At least five years’ relevant experience in private practice or in-house Legal in a medium/large sized organisation
3. Team player with excellent interpersonal skills
4. Excellent attention to detail and good drafting skills
5. Good communication and client management skills
6. Ability to manage multiple demands and priorities with good organisational and time management skills
7. Ability to quickly grasp new legal concepts

Desirable criteria

1. Experience or knowledge of public, subsidy and procurement law

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.

We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.

You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible. 

Key Objectives of the role:

• To assist the Fundraising Manager on the organisation of events primarily mass participation events
• To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
• Management of the fundraising inbox, social media and regular email and telephone communications
• To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post

What we offer:

• Small friendly team which allows for greater autonomy, collaborative and agile working
• Enhanced sickness and maternity policies
• Hybrid working between our London office and home
• 25 days annual leave + bank holidays
• TOIL for any evening or weekend work

We will be reviewing applications and interviewing on an ongoing basis.

For more information on the role, including the job description, click on our recruitment pack.

Posted on: 20th May 2024

Closing date: 19th June 2024

Role:   Supporter Development Officer

Location: London, Haig House (Hybrid) 

Contract Type: Fixed Term Contract – 1 Year

Hours: Monday – Friday, 9am-5pm 

Salary: £32,910 to £34,491 per annum (Inclusive of London Supplement)

Are you looking to spearhead impactful marketing initiatives while championing a noble cause? Join us at the Royal British Legion as a Supporter Development Officer.

Supporter Development Officers at the Royal British Legion play a crucial role in executing the organisation’s Supporter Development communications plan. Reporting to the Supporter Development Manager, this position entails supporting on various projects, with a focus on in-memory fundraising, aimed at generating income and nurturing supporters who have made a donation in memory of a loved one. Collaboration within a cohesive framework across departments such as Supporter Acquisition, Planning, Marketing, and Finance is essential to thrive in the One Legion culture.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. 

Responsibilities involve supporting and delivering marketing and stewardship campaigns through diverse channels like email, direct mail, phone, SMS, and social media. This encompasses managing creative content, ensuring alignment with the charity’s strategies, and adhering to brand guidelines. Additionally, the role will support on budget drafting, expenditure control, and maximizing financial returns while minimizing costs for campaigns.

Operational excellence is pivotal, involving contribution to response handling processes, detailed post-campaign analysis, managing reporting requirements, and print management. Building relationships with partner organizations, fostering internal collaborations, and ensuring compliance with relevant industry regulations are also integral components of this role.

Ideal candidates possess experience in managing multifaceted email and direct marketing campaigns, proficiency in analysis to help inform strategic decisions, familiarity with print production, and a strong grasp of consumer marketing, particularly within the charity sector. Moreover, excellent analytical, communication, organisational, and problem-solving skills, along with IT proficiency and alignment with RBL's mission and values, are essential attributes for success in this role.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of three days a week during probation, with the opportunity to move to two days per week after probation period, connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 21st June 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

A Charity that supports young people are recruiting for a Financial Controller on an initial 6-month contract to produce the statutory accounts and manage the finance transactions team. The postholder will have to be technically strong with experience overseeing financial controls and managing staff.

Your duties will include:

• Producing the statutory accounts and liaising with external auditors at year end
• Leading the year end process and disclosure notes to the Charity Commission
• Managing the month end close processes and performing balance sheet reconciliation
• Managing the month end timetable
• Responsible for ensuring the trial balance and general ledger is maintained and accurate
• Leading a team of staff including the AP/AR and Banking functions
• Processing partial VAT returns
• Corporation tax reporting
• Improving finance systems and processes

Candidate profile:

• Qualified / Part Qualified / QBE Accountant
• Experience producing statutory accounts
• Experience managing the month end process
• Experience managing finance processing staff
• Experience in the Charity sector (desirable)

Length: 6-month contract with chance to extend

Salary: £52,000 per annum + excellent benefits

Hours: full time

Location: Central London

Working Pattern: Hybrid – 2 days pw in Office

Job Reference: J81178

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

The Senior Officer – Network, Partnerships and Programmes plays a critical role as the initial contact point for CSC’s global network of 200+ NGOs and delivery lead for our practice-based partnership programmes and Street Work training, working closely with a small but dynamic team in pursuit of CSC’s vision and goals.

The postholder will contribute towards CSC’s strategic goal to transform street-connected children's experience of the street, now, so that they are safer, with better access to services and a sense of belonging in their communities, by:

• Working with network partners to develop, evidence and model innovative & integrated rights-based approaches to supporting street-connected children and securing their rights
• Promoting and supporting skilled street work as the first, critical step in a rights-based approach to supporting street-connected children

Role Summary

• Reporting: To the Director of Programmes for Network, Practice and Children’s Participation
• Working hours: Part time 3.5 days per week (24.5 hours)
• Salary: £34,000 pro rata
• Annual leave: 25 days + 8 Bank Holidays pro rata to a total of 23 days
• Pension: Employer contribution of 5% of gross salary
• Location: Hybrid, with at least one day per week at CSC’s office in St Margaret’s House, London, E2 9PJ
• Duration: 1 year fixed term

Specific Tasks and Responsibilities

1. Programme delivery

• As the delivery lead for CSC’s practice-related partnership programmes, (including our Inclusive Education Programme), work closely with partners, working group members and other stakeholders to develop and deliver high quality programming which maximises learning and dissemination opportunities, engaging external stakeholders and learning partners where appropriate
• Manage and cultivate relationships with current programme funders, ensuring that high quality reports are submitted to deadlines
• Where required, support the delivery of other programme activities in partnership with network members
• Working with partners and CSC’s finance manager, review and manage programme budgets
• Working with the Senior Legal and Advocacy Officer and with the oversight of the Directors of Programmes, implement processes for collecting and analysing monitoring data on partnership programmes and with the wider team to identify learning to inform CSC’s future work.

2. Programme development

• Working with the Directors of Programmes, guided by CSC’s strategy and building on our existing strong partnerships, develop programme plans and project concepts in advancement of CSC’s goals
• Working with the Directors of Programmes, identify funding sources for partnership programme activities and contribute to the development of high-quality project proposals
• Support the further development and delivery of CSC’s Street Work training offer, working closely with the Director of Programmes for Network, Practice and Children’s Participation, including supporting proactive efforts to secure training contracts/funding and nurturing CSC’s Global Trainer group.

3. Network development

• With the support of the staff team and Directors of Programmes, develop and implement CSC’s network approach to achieve CSC’s strategic goals
• Identify areas for collaboration with and between network members and facilitate shared learning, including via network-wide events, thematic working groups and geographic clusters within the wider network
• Be the first point of contact for reactive enquiries relating to the network and membership
• Be the ‘holder’ of network data, which will be jointly populated and maintained by the team 
• Be a champion for shared learning and knowledge exchange between the network and CSC team, including via network surveys and online engagement events
• Work with the wider staff team and network to design and deliver CSC’s annual International Day for Street Children campaign and activities.

4. Other

• As a member of CSC’s Safeguarding Committee, contribute to the effective implementation of CSC’s Safeguarding Policy and promote a safeguarding culture within the organisation
• Carry out any other duties within the scope, spirit and purpose of the job.
• Abide by all CSC Policies, Regulations and Procedures, including our Child Protection Policy and code of conduct

Person specification

• Strong programme management skills developed in the international development or human rights sectors
• Experienced at partnership management and supporting partners to develop skills, address capacity gaps, and share learning
• Excellent relationship management skills with partners, donors or similar external-facing relationships
• An understanding of charity finances, budgeting processes and legislation
• Experience in a network facing or membership role preferred
• An understanding and curiosity about the key issues for street connected children and the organisations that support them
• An understanding of, and commitment to, children’s rights
• Strong communicator, both written and verbal, with excellent written English skills

We are committed to having varied perspectives and welcoming all forms of diversity; we know that will bring power to our purpose and ensure our work has the impact we desire. As a result, we actively encourage a diverse range of candidates to apply for roles with CSC, ensuring our work reflects a range of different cultures, approaches, and thinking styles including but not limited to diversity in age, ethnicity, gender identity and sexual orientation, life experience, physical and mental ability.

This is a unique and exciting opportunity to build on your operations and project management skills, in a diverse role that has a large impact on our company. 

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Operations Manager

Based: Battersea Park - Hybrid and Flexible Working Model

Salary: £29,480 per year

Contract: Permanent, Full Time

Role Overview

This position requires a proactive approach to ensure the smooth functioning of Operations and Facilities across our company. 

The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management, operations administration and project management/development experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality. 

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Job Purpose

• Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc. 
• Reception: Post and deliveries collection and dispatch, welcoming visitors and responding to queries. 
• Stock check of the staff shared space, responsible for orders placement and financial spend tracking. 
• Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
• Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly. 
• Tracking insurance claims and accidents report for quarterly KPIs. 
• Manage company performance data, ensuring deadlines are met and reports ready for client.
• Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports. 
• Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment 
• Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code. 
• To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety. 
• Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.

The successful candidate will have

• At least 1+ year of experience in an Office Management, Operations Administration or Facilities Management position
• Strong customer service skills and the ability to deliver excellent employee experiences
• Experience creating and monitoring databases
• A friendly, positive and helpful demeanour
• Basic knowledge of current Building Regulations and  maintenance/repairs
• A thorough understanding of Health and Safety standards

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

About this role

The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.

Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.

The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.

As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Tasks and responsibilities

With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:

• Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
• Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
• Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
• Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
• Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
• Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
• Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
• Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).

In practice this will involve leading on or supporting the following areas of work:

Recruitment, induction and probation

Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:

• Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
• Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
• Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
• Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
• Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
• Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.

Support for Line Managers

• Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
• Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
• Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
• Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.

Staff development, learning, progression and performance management

• Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
• Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
• Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
• Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
• Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
• Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
  • coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
  • organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
  • championing use of Sustain’s Volunteering Days for climate and social justice.

Staff team, culture and IWGB Trade Union group liaison

• Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
• Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
• Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
• Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
• Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
• Participating in staff meetings and reporting to colleagues on key developments.
• Joining senior managers in regular meetings with the Union Liaison Group.

HR and employment contract management

• Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
• Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
• Working closely with the Head of Finance to support completion of payroll and pension processes.
• Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
• Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
• Helping to manage freelance and consultancy or partnership contracts led by others.
• Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
• Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
• Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
• Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.

Policies, guidance and procedures

• Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
• Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
• Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
• Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
• Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
• Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
• Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
• Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.

Diversity, equity, inclusion and anti-racism

• Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
• Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
• Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
• Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.

Volunteers, paid interns and student placements

• Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
• Ensuring consistency and clear communication across the organisation.
• Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.

Personal specification

Essential:

• Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
• CIPD qualification level 5 or equivalent.
• Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
• Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
• Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
• Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
• Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
• Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
• Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
• Excellent oral and written communication skills in fluent spoken and written English.
• Proficiency with computer software and records management.
• Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
• High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
• Demonstrable commitment to diversity, equity, inclusion and racial justice.
• Experience or understanding of working in a unionised organisation.

Desirable:

• Experience of researching, commissioning and/or analysing sector benchmarking data.
• Experience of managing an external service provider to deliver relevant data and recommendations.
• Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
• Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
• Experience of running training, workshops and facilitating meetings and events for staff.
• Insightful experience of helping an organisation manage HR and/or operational change effectively.
• Experience of establishing metrics to track performance over time.
• Experience of working in an organisation funded mainly by project grants.

Diversity

The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.

Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.

Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.

Systems Accountant (15-month Fixed Term Contract)

Hours: 35 hours per week (flexible working required, occasional travel within the UK with overnight stays).

Do you want to lead a major finance transformation project?

Are you a Systems Accountant looking to play a pivotal role in our exciting Finance Transformation project. In this 15-month fixed-term contract, you'll be the Group's Finance Transformation Lead, guiding us as they transition from their current on-premise systems to Microsoft Dynamics 365 Finance and Operations (D365 F&O).

Supportive Benefits as Systems Accountant you will receive will include:

• Generous Time Off: Up to 32 days annual leave, plus bank holidays and additional days for Christmas break (pro-rated for part-time).
• Supportive Leave Options: Maternity, adoption, paternity, and shared parental leave packages.
• Invest in Your Wellbeing: Award-winning health and wellness programs.
• Continuous Learning: Broad range of learning and development opportunities.

As Systems Accountant you will:

• Lead and collaborate with the Finance team, Project team and third-party implementer to design and implement a robust D365 F&O system.
• Develop the internal control framework, Chart of Accounts, and other data structures for the new system.
• Work closely with the implementation team to create a suite of financial reports and dashboards.
• Support data cleansing, conversion, and migration from our current systems to D365 F&O.
• Lead the development and standardisation of future-state end-to-end Finance processes for the Group.
• Train the Finance team on D365 functionalities and reporting.
• Utilise your expertise to support the wider Finance team throughout the project

Your experience and attributes will include:

• To be a qualified accountant with experience in a similar role.
• Proven experience with D365 F&O and Power BI.
• Excellent project management and communication skills.
• The ability to build strong relationships and collaborate effectively across teams.
• A meticulous eye for detail and a commitment to accuracy.

The closing date for applications is June 1st, please submit your CV to [email protected] if your qualifications, experience and attributes align with this role and I will be in touch for an initial conversation should your application be sucsesfull.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Poetic Unity

Poetic Unity is a Brixton based charity founded in 2015 that provides support and services for children and young people aged 10-30 years old across the UK. Our vision is to help young people find their voice, feel valued in society and to empower them to reach their highest potential. We use poetry as a tool to support young people's mental health, education, personal development, physical health, and community cohesion.

• 1,421 services provided across the UK to date
• 40,000 children and young people supported 

The Role:

As the Chief Operating Officer, you will play a critical role in helping shape the future of our organisation, driving operational excellence, fostering innovation, and advancing our commitment to social justice and community empowerment. We are excited to welcome a dynamic and visionary leader to work with our CEO, sharing a passion for youth development and ready to make a meaningful impact in the lives of young people. If you are driven by purpose, thrive in a collaborative environment, and are eager to be part of a mission-driven team, we invite you to explore this opportunity further!

Position: Chief Operating Officer

Responsible to: Chief Executive

Location: Office based in Brixton, London. 

Hours: 35 hours per week (full-time), due to the nature of our work regular evening and weekend work will be required with this role.

Salary: £40,000 per annum

Contract type: 3 years, fixed term (extension subject to performance and securing funding.)

Key Areas of Responsibility:

Strategic Planning

Development and Management

Financial Management

Stakeholder Engagement

Team Leadership and Development

Risk Management and Compliance

Person Specification:

- Experience in senior management roles, preferably within the charity sector.

- Demonstrated success in developing and implementing strategic plans to achieve organisational goals and objectives.

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation.

- Experience in financial management, budgeting, and revenue generation. Including proven success in grant writing, fundraising, and partnership development.

- Strong background in operational management, including process improvement, organisational development, and risk management.

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels.

Skills and Abilities:

Excellent leadership and team management skills, exceptional communication and interpersonal skills, proven ability to manage multiple tasks with high level of integrity, professionalism and resilience. 

Personal Attributes:

Passion for youth empowerment and social change, with a deep commitment to Poetic Unity's mission and values. Empathetic and compassionate approach with understanding of young people's needs. Self-motivated and proactive with a strong sense of initiative and a willingness to take ownership of tasks and projects.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, as an organisation that predominantly supports young Black people, the trustees are encouraging applications from candidates that are of Black or Black mixed heritage. 

How to Apply?

To apply go to our website

Deadline to apply: 6pm on Monday 17th June 2024