Coordination and support days jobs in poplar, greater london

Job Title: Science Operations Administrator Salary: £31,185 per annum + excellent benefits
Contract Type: Full-time, Permanent
OverviewMy client is seeking a proactive and highly organised Science Operations Administrator to join a dynamic Service Delivery team within a world-renowned biomedical research institute. This is a pivotal role in supporting multiple research groups and scientific platforms, ensuring smooth day-to-day operations and enabling scientists to focus on their research.

Key Responsibilities

• Provide comprehensive administrative support to laboratory-based staff and scientific teams
• Act as the first point of contact for internal queries, resolving them efficiently
• Organise internal and external events, including seminars and lab meetings
• Coordinate domestic and international travel arrangements and itineraries
• Manage expense claims and complex reimbursement cases
• Support recruitment processes and onboarding for new staff
• Oversee the non-employee lifecycle for visiting researchers and collaborators
• Assist with procurement, invoice reconciliation, and ordering of goods
• Maintain accurate records and update notice boards (physical and digital)
• Provide diary management and meeting coordination for senior scientific staff
• Approve leave and sickness absence on behalf of team leads
• Take minutes for key meetings and provide cover across the team when needed

About YouEssential:

• Degree or equivalent experience
• Proven experience in a high-level administrative role, ideally in a research or lab environment
• Strong IT skills, including Microsoft Office and ERP systems
• Excellent interpersonal and communication skills
• Ability to manage sensitive information with discretion
• Highly organised, adaptable, and able to prioritise effectively
• Strong attention to detail and problem-solving skills
• Comfortable working independently and collaboratively

Desirable:

• Experience in an academic or research setting
• Diary management experience

Why Apply?

• Join a collaborative and inclusive environment at the forefront of biomedical research
• Access to cutting-edge facilities and a vibrant scientific community
• Excellent benefits and a strong commitment to professional development
• Be part of a team that values diversity, innovation, and continuous improvement

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Purpose of role: To support the Head of Partnerships in managing and retaining the charity’s existing donor base and in establishing new major donor partnerships to secure significant income for the Whitley Fund for Nature (WFN): an impactful fundraising and grant-giving wildlife conservation NGO focused on supporting grassroots projects across the Global South.

Reports to: Head of Partnerships

Contract: Full-time, permanent contract, working 5 days p/w

Deadline to apply: Friday 23rd May (but please apply at your earliest convenience). Initial interviews will be targeted for end of May.

Whitley Fund for Nature

Whitley Fund for Nature (WFN) is a UK charity supporting grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassador Sir David Attenborough. Our funding is raised each year, mainly from family trusts and foundations, as well as from individuals, corporates, and international NGOs, with a current annual income of around £2.6m/year. We raise funds based on winner need, and in the coming years are seeking to steadily grow what we provide in support to winners, actively pursuing new partnerships to support our mission.

The Opportunity

We are looking for a motivated and detail-oriented Partnerships Manager to join our small and dynamic team. This new role will support the Head of Partnerships and wider WFN team in delivering our fundraising strategy, stewarding high-value donor relationships, and unlocking new opportunities for income growth. 

The Partnerships Manager will work directly with some of WFN’s existing portfolio of 30 Major Donors made up primarily of Trusts, Family Foundations and High-Net-Worth Individual (HNWI) supporters, with some Corporates. The Partnerships Manager will maintain close professional relationships with supporters that are bespoke and require excellent interpersonal skills, with most meetings taking place in-person, in central London. 

This is an exciting opportunity to contribute to a highly respected conservation organisation making a real difference on the ground.

PARTNERSHIPS MANAGER - PERSONAL SPECIFICATION

Essential

• A proven track record of fundraising, donor management, and/or building relationships with stakeholders in the non-profit or philanthropic sector.
• Excellent writing and communication skills, with experience drafting donor materials and reports.
• A proven track record in the development of grant applications, including drafting objectives, activities, timelines, indicators, and budgets, as well as coordinating narrative content and inputs from across the team.
• Past experience coordinating and delivering fundraising and engagement events.
• Experience coordinating volunteer committees.
• Exceptional interpersonal qualities, and comfortable liaising with high-profile individuals and senior stakeholders.
• Strong organisational skills and attention to detail.
• Proactive, dependable, and able to manage multiple priorities.
• A flexible ‘can do’ approach with the ability to chase opportunities, while remaining resilient and positive
• An open and collaborative working style, with a willingness to share information, communicate clearly, and contribute to a supportive small team environment.
• A genuine interest in conservation and/or passion for social and environmental equity through a grassroots approach. 

Desirable

• Experience working with donor databases or Salesforce. 
• Familiarity with trusts and foundations, HNWI fundraising, or corporate partnerships.
• Previous work in a small, agile team or start-up-style organisation.

Additional details and benefits

• Attractive holiday package totaling 30 days p.a. plus bank holidays.
• Training and professional development opportunities provided.
• Hybrid working opportunities
• The charity operates a Pension Scheme and a Life Assurance Scheme.

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability 

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

The Role

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Design and deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
• Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development.
• Opportunities to get involved in programme and wider organisational projects.
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
• Attend programme and whole team meetings and team days.
• Maintain and champion a girls-centred way of working.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
• The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system
• Understanding or experience of working from home
• Experience of working in a small charity

Visit our website for the candidate pack and details on how to apply.

Good luck with your application

Please note: Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you unless you are selected for interview.

Chief Operating Officer

Salary band: £50,000-£60,000 per annum, depending on experience

Reporting to: CEO

Key leadership role within a dynamic growing charity transforming young people’s lives in London.

We are seeking a dynamic and motivated leader to join our Senior Leadership team as Chief Operating Officer / Head of Central Resources. This is a key role managing and continuously improving our central operations, enabling the Trust to maximise our impact. Genuine passion for social mobility and creating opportunities for young people is essential as well as a high level of personal responsibility and ambition to drive the Trust’s long-term success.

Construction Youth Trust is an ambitious, impact-led charity whose mission is to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds, under-represented groups and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive to achieve net zero and future economic growth, offering young people substantial opportunity for career progression.

Scope of role

We recognise the scope of this role is wide and we are open to working with the successful candidate to flex the span of their initial responsibilities dependent on their individual strengths. While we are ideally seeking an experienced Senior Leader who can deputise for our CEO and oversee daily operations as Chief Operating Officer, we have deliberately set the Job Specification requirements broad. We are open to considering outstanding candidates with ‘potential’ and investing in their growth and development, so long as they demonstrate motivation and willingness to learn as a charity leader.

The final Job Description and Job Title will be agreed with the successful candidate. We have included a wide salary range to reflect this flexibility, and the salary offered to the successful candidate will be dependent on experience and level of responsibility. 

How do I apply?

If you are ambitious about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible. 

Closing date: 16th June 2025. However, we strongly recommend that you send your CV and supporting statement as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.

You can access Job Description, and Person Specification for this role directly via this site. 

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

• Discretionary “Day for You” as an additional well-being day

• Opportunity to take a 6-week sabbatical after 3 years of service

• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

• Access to Workplace Options EAP (a provider of employee support services)

• Opportunity to Work from Home (in line with Trust policy)

• Opportunity to take part in the wider team’s wellbeing and social activities

• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).

Job Title: Deputy Service Manager

Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)

Hours: 33.65 hours per week (days to be discussed)

This is an opportunity to join the Gaia Centre as a Deputy Service Manager. 

The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, female genital mutilation (FGM)​/cutting , forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling. 

The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety. 

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 1 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About BIICL

BIICL is a leading independent research organisation in international and comparative law and the rule of law. Our research, events, training and publications are grounded in scholarly knowledge and strong practical experience. We seek to make a lasting impact on law and policy around the world.

We are seeking to appoint a full-time Events and Marketing Assistant to provide support for a range of events and marketing-related activities. This is a permanent post, subject to confirmation after a probationary period of 6 months. The post would be particularly suited to a recent events management or marketing graduate looking to develop a career in events management or in marketing for a charity or educational organisation.

The Role

The person appointed will report to the Director of Marketing and Communications and work as part of a small team of staff responsible for events and marketing. The person will be involved in all aspects of the marketing and events team’s work including:

• Setup and support for the running of events for the Institute;
• Dealing with event enquiries on a day to day basis;
• Running online events including recording and editing of video recordings;
• Recording events using still photography and posting on the websites and social media;
• Updating and maintaining the Marketing and Events team documentation and databases;
• Creation of content and posting on the BIICL social media channels;
• Maintenance of the BIICL websites including creation and updating of content using the sites’ CMS;
• Production and editing of printed and digital materials for events and other marketing activity;
• Liaising with a range of stakeholders including members, event attendees, suppliers and partner organisations;
• Online research for targeting of BIICL events and courses;
• Ad hoc administrative support on events and marketing related tasks.

Person Specification

It is expected that the successful applicant will demonstrate and provide evidence of the following:

•  A degree or equivalent experience in event co-ordination or marketing;
• Experience of supporting events;
• Effective project management skills and good attention to detail;
• Strong administrative and organisational skills;
• A personable, presentable and articulate team member with the ability and willingness to work collaboratively and collegially with colleagues;
• Good copywriting skills and the ability to communicate complex ideas clearly and succinctly;
•  An interest in the design of marketing communications;
• Highly proficient user of MS 365 and office programmes, social media platforms and Zoom / other video conferencing software;
• Knowledge of multi-media editing;
• Experience of Mailchimp, SogoSurvey, Adobe InDesign, or Canva would be a benefit.

It is hoped that the person appointed will commence as soon as possible.

 

We are looking for an ambitious senior marketing/communications professional to lead our external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact. 

Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders. 

Senior Programmes Manager

We are looking for a Senior Programmes Manager to join the team, in a critical role delivering funding calls, managing relationships with delivery partners, and support the commissioning of independent evaluations.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families then apply today!

Position: Senior Programmes Manager

Location: London/hybrid

Hours: 35 hours full-time, with flexible working considered

Salary: £53,300 plus generous benefits

Contract: x1 12-month fixed-term contract (Maternity); and x1 18-month fixed-term contract (secondments welcome)

Closing Date: 23:59, Sunday 15 June 2025

Interviews:  24th / 25th  June 2025

The role

The organisation funds the generation of high-quality evidence to improve the lives of vulnerable children and families in England. The approach is different to many other funders: providing grants to support the delivery of interventions only where this enables rigorous evaluation. This ensures that every funded programme contributes directly to building the evidence base for what works to effectively support children and families.

The Programmes Team is central to this mission. It is responsible for designing and running funding processes, managing a portfolio of delivery grants, and ensuring that the work supports actionable, robust research. The organisation uses programme funding not only to address evidence gaps but also as a way of raising the standard of research and evaluation across early intervention and children’s social care.

We are looking for a Senior Programmes Manager to join the team. This is a critical role that will shape and deliver funding calls, manage relationships with delivery partners, and support the commissioning of independent evaluations. It calls for excellent judgement, problem-solving skills, attention to detail, and strong communication and coordination skills.

About you

You will have substantial experience in programme management or grant funding, ideally within a research, evaluation or evidence-generation context, or in areas aligned to the organisation's strategic priorities.

Experience in early intervention, children’s social care or research is especially valuable. We also strongly welcome applications from individuals with lived experience of children’s social care, or who have worked directly in practice.

The organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Some of the great benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas or roles such as: Programmes, Programmes Manager, Senior Programme Manager, Senior Programmes Manager, Grant Funding, Grants Manager, Grants Officer, Programme Officer, Programme Lead, Research, Researcher.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Digital Platforms Executive to manage our App, CRM system and website among others. Reporting directly to our CEO, you will play a crucial role in helping us enhance user engagement, streamline our digital communications, and maximise the impact of our online presence.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Digital Platform Executive you will:

• Drive user acquisition and retention strategies for our App (sidekick by Suicide&Co). 

• Collaborate with developers to implement new features based on user feedback and engagement metrics.

• Monitor performance and user analytics to inform continuous improvement.

• Develop and manage in-app communication strategies, including push notifications and updates, to enhance user engagement.

• Coordinate with content creators to ensure timely and relevant messaging within the App.

• Oversee the in-app customer support system, ensuring prompt and effective responses to user inquiries and issues.

• Implement feedback mechanisms to gather user insights and improve App functionality.

• Develop and implement strategies to optimise the use of our CRM system (HubSpot) for client, donor and stakeholder engagement.

• Ensure data integrity and security and provide training to staff on CRM functionalities on new processes or underutilised tools.

• Analyse CRM data to inform improvements to client experience and improve donor stewardship. 

• Maintain and update our website, ensuring content is current, accurate, and aligned with branding guidelines.

• Optimise website performance, user experience, and accessibility across devices.

• Implement SEO best practices to increase organic traffic and visibility.

• Launch and manage our Google Ads Grant account, creating and optimising campaigns to maximize reach and impact.

• Monitor ad performance, adjust strategies as needed, and ensure compliance with Google's grant policies.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of managing a variety of different digital platforms. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence and comfort in using digital technology

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Group Facilitator (Flourish - Refugee and Asylum Seeker Service)
Reference Number: 285
Salary scale: £27,000 per annum, pro rata
Contracted hours: 30 hours per week, Part-Time
Contract length: Permanent
Working base: Hertfordshire Countywide
Reports to: Senior Groups Coordinator

About the Service

This service sits within our Complex Needs and Community Services and are informal drop-in group for Refugees and Asylum Seekers. The groups centre on improving the emotional wellbeing and mental health of refugees and asylum seekers, providing these individuals with a safe space to connect with peers. To help these individuals engage with diverse creative activities and develop their confidence and self-esteem whilst helping them integrate into Hertfordshire and the UK.

Service Objectives

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• The purpose of this post is to promote and facilitate our Flourish peer support groups.
• To play an integral role in instilling HMN’s values through the Flourish refugee and asylum seeker service.
• Promoting and facilitating the Flourish groups
• To work as a team.
• To play a key part in the development and delivery of quality of support services.
• Planning and preparing for each weekly session, establishing the session aims, materials required and anticipated outcomes for people attending.
• Ensuring refugees and asylum seekers feel safe and supported within the group.
• Ensuring diversity across weekly sessions for service-users. 
• Liaising with translators and booking them where required to meet the needs of the groups.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis  
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

ABOUT INQUEST

Founded in 1981, INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians

Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question, such as with Hillsborough and Grenfell.

INQUEST has a collaborative and integrated model of working, with opportunities for staff to engage in a range of work. We are a small organisation with a fast paced and engaging working environment. You can find more information on our website, particularly on our About Us, Campaigns, and Media Release webpages.

ABOUT THE ROLE

The Casework Team provide specialist casework advice and support to bereaved families and individuals following a contentious death in custody and detention settings or through multi agency failings, requiring an inquest. You will be working alongside an experienced Casework Team, led by two Senior Caseworkers. You will have close contact with the Family Engagement Coordinator and with the Policy and Communications team.

The purpose of the role is to provide specialist advice to bereaved families facing an investigation and inquest process into a state related death; advising on the process immediately following a death, secure legal representation for families through the INQUEST Lawyers Group; liaise with external organisations, including lawyers, coroners and public bodies such as the Prisons and Probation Ombudsman and the Independent Office for Police Conduct, work alongside the Communications Team on media engagement; and identify key cases and issues arising as part of INQUEST’s policy and campaigns work.

The successful candidate will have experience of casework and advice provision, preferably in inquest law and related investigations. They will be expected to identify themes and trends arising from cases and contribute to the organisations strategic work. In addition, they will be required to organise stakeholder meetings and represent INQUEST at external meetings.

They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to INQUEST’s values and commitment to social justice, as well as our commitment to tackling racism and discrimination.

INQUEST works with families from all sections of the community, including many families from Black, racialised and other underrepresented communities. We believe our staff team should reflect the makeup of the families we work with, and therefore actively encourage applications from people from these communities

We are seeking an immediately available interim HR Administrator to provide essential support during a period of organisational change, ensuring smooth HR operations and an excellent employee experience for a client based in South East London, for an initial contract period of 3 months.

As our interim HR Administrator, you will play a vital role in supporting employees and HR processes, particularly during this transition. Your responsibilities will include:

• Maintaining accurate employee records and HR documentation.
• Assisting with recruitment, onboarding, and staff transitions.
• Handling employee queries and providing clear guidance on HR policies.
• Preparing contracts, correspondence, and reports to support change-related activities.
• Supporting consultation processes and coordinating employee communications.
• Helping facilitate training and staff development initiatives.

We are looking for an organised and proactive professional with:

• Previous experience in HR administration or a similar role.
• Strong attention to detail and excellent organisational skills.
• Good communication and interpersonal abilities, especially during times of change.
• The ability to handle sensitive information with confidentiality.
• Proficiency in HR systems and Microsoft Office applications, Agresso experience would be an advantage.

Hybrid working of 1 or 2 days in the offices in South East London, Wednesday is the core office day for the HR team.