Coordination and support days jobs in thornton heath, greater london

We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for   colleagues and those we serve.

As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.

This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Senior Business Development Officer 

UK-wide

£32,145 per annum (pro rata for part time hours)

 Ref: 25REC 

Part Time: 30 hours per week – happy to talk flexible working

Base: Hybrid working at any UK Sustrans Hub 

About the role

We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.

Key responsibilities will include:

• Championing innovation in our business development approach
• Developing compelling new offers and refining internal processes
• Providing expert bid-writing guidance and quality assurance
• Fostering collaboration across teams and leveraging internal expertise
• Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships

This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.

Candidates should be based within the geographical area with regular travel expected to the nearest hub.

About you

As an excellent communicator, you work well with other people and develop strong relationships. 

You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement. 

Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 13 August 2025.
• Interviews will take place in via MS Teams during the 1st or 2nd of September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Senior Manager for Philanthropy Products

Contract type: Permanent, Full Time – 35 hours per week

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 – £54,654 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Part of the Fundraising and Communications Directorate, this role reports directly to the Strategic Partnerships Director and works closely with philanthropy teams across the federation (particularly those in the UK and US), with programmes colleagues across the UK and Nepal and with the UK Communications department, to deliver first class donor engagement.

About the role

As our Senior Manager for Philanthropy Products, you will engage and inspire philanthropists through a new high-value proposition. This proposition will create transformational change whilst also delivering sector leading stewardship, piloting new channels and formats for reporting and engagement.  

In this role, you will:

• Lead this initiative - driving progress, ensuring global coordination and overseeing the global funding pipeline.
• Develop innovative, sector leading communications for donors and prospects
• Represent the proposition externally
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience working with high-net-worth individuals and creating tailored, impactful content.
• Proven ability to develop innovative stewardship and reporting products.
• Skilled at influencing senior stakeholders and driving collaboration across teams.
• Strong project management skills with a focus on delivery and results.

Although not essential, we’d prefer you to have:

• Experience engaging ultra-high net worth individuals, particularly in the UK and US.
• Experience developing and managing digital donor reporting tools, such as private portals.
• Understanding of international development issues.
• Experience working in large, complex international organisations.

Closing date: Applications close 12:00 PM UK time on Monday 11th of August 2025.

- First round interviews will be held online on the 19th and 20th of August 2025.

- Second Round interviews will be held in person at WaterAid offices in Canary Wharf on the 3rd of September 2025.

How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Contract: 2 year fixed contract

Location: This is a hybrid position, with an average minimum of 2-3 days based in our London office, working remotely from your home, and occasional around Britain. You should live within commuting distance of our London Office.

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office, and the remaining days remote.

About the Role

Are you an experienced project manager passionate about social justice and global mission?

The Methodist Church in Britain is looking for a Mission Projects Officer to deliver impactful initiatives in the key areas of social justice, organising, reparative justice and global relations.

This is a role for someone who thrives on purpose-driven work and wants to make a tangible difference.

This role sits within the Justice team, working collaboratively with the Global Relationships Team and others. You will also be a part of the wider Mission Team, playing a key role in implementing our strategy in response to Our Calling and the Methodist Way of Life.

In this post, you will focus on the following priorities:

• The managements and delivery of projects as part of the Justice and Global Relationships Teams
• Facilitating effective consultation and collaborative working groups

• Conducting research and producing reports to inform senior decision-making
• Coordinating events that inspire and mobilise communities

About You

The ideal candidate will need the following:

• Experience in project management and delivery
• Ability to problem solve, working both independently and collaboratively when required
• Excellent time and self-management
• A collaborative and inclusive approach to working with others

• Ability to communicate complex ideas with clarity and to engage diverse audiences with sensitivity

Should you wish to discuss this role informally, please contact: Rachel Lampard  or Andy Dye (details on website)

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please email HR (details on website)

Closing Date: 27 August 2025

Interview Date: 10 September 2025

We’re Hiring: Charity Operations Executive
Remote (with regular team meet-ups across the UK)
Full-time, Permanent
 

About Us
Switch the Play Foundation is the UK’s only charity dedicated to helping sportspeople thrive beyond their sporting careers. As we launch our new five-year strategy, we’re growing our team to support even more people across the UK.

The Role
We’re looking for a highly organised and proactive Charity Operations Executive to help keep our charity running smoothly. From finance and governance to project coordination and data reporting, you’ll play a key role in supporting our team and mission.

What You’ll Be Doing

• Supporting day-to-day operations, HR systems, and IT
• Managing finance processes (QuickBooks, invoicing, reporting)
• Coordinating governance tasks and Board meetings
• Ensuring compliance with charity regulations and policies
• Supporting delivery of athlete services and data reporting
• Maintaining our CRM and helping track our impact

What You’ll Bring

• Experience in operations, finance, or charity governance
• Strong organisational and communication skills
• Confidence working independently in a remote team
• A passion for social impact and athlete wellbeing

What We Offer

• Flexible, remote-first working
• 25 days holiday + bank holidays + 3 days off at Christmas
• Pension, CPD budget, and tech support
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
Join us at a pivotal time and help shape the future of athlete support.
 

Apply now and be part of something meaningful.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a capable Finance Officer to to support the effective running of our financial operations and ensure the accuracy and integrity of our financial processes.

• Managing the purchase and sales ledgers, including processing supplier invoices, preparing payment runs, raising sales invoices, and applying VAT as required

• Carrying out daily income and bank reconciliations, posting income to our CRM system (Salesforce), and monitoring Direct Debit payments

• Processing staff expenses and business credit card transactions, ensuring all costs are accurately allocated

• Supporting month-end tasks, including income reconciliations, credit notes, journal postings, and submitting Gift Aid claims to HMRC

• Preparing regular internal and external financial reports, including sponsorship and earmarked donation summaries for the International Office

• Assisting with the annual external audit and maintaining clear process documentation.

If you have strong numerical skills, excellent attention detail, and are looking for a pivotal finance role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 08 August 2025, 11.59pm UK time. 

Please note: 

• The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

• No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.

Salary: Up to £40,000 per annum (dependent on experience)

Location: Remote

Contract: Permanent, Full Time

Responsible to: Chief Executive Officer (CEO)

Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)

Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.

About Us

IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
 

Key Responsibilities

1. Fundraising Strategy & Planning
   • Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
   • Identify and explore new income streams to expand funding sources and diversify revenue.
      
2. Donor Relationship Management
   • Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
   • Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
      
3. Volunteer Recruitment & Coordination
   • Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
   • Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
      
4. Event & Campaign Management
   • Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
   • Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
      
5. Budget & Financial Oversight
   • Prepare and manage the fundraising budget, monitoring income targets and expenditure.
   • Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
      
6. Compliance & Governance
   • Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
   • Maintain accurate records and documentation to enable transparent reporting and auditing.
      
7. Team Leadership & Collaboration
   • Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
   • Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.

Qualifications & Requirements

• Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
• Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
• Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
• Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
• Highly motivated and proactive, with a genuine passion for social impact and community development.
• Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
• Adaptable, innovative problem-solver with a drive for continuous improvement.

Compensation & Benefits

• Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
• Performance Bonus: Competitive bonus structure tied to fundraising milestones.
• Remote Working: Flexible, home-based role.
• Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
• Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.

Note: Travel for in-person meetings may be required.

How to Apply

Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK. 

IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.

Location: Hybrid – 2 days/week in King’s Cross, London (Tuesdays & Wednesdays)
Contract Type: 3-month Temporary Contract (with potential to extend)
Salary: £20.00 – £21.92 equivalent to £36,500–£40,000 per annum
Start Date: Immediate

About the Role
Our client is seeking an experienced and highly organised Supporter Experience & Operations Lead to join their team on a temporary basis. This is a key role focused on delivering operational excellence across supporter and membership services, ensuring a seamless experience for members, donors, and prospects.

You’ll lead on the management of supporter operations budgets, financial forecasting for 2026, and compliance, while also overseeing a small team and third-party service providers. This is a hands-on, data-driven role ideal for someone with strong CRM, financial, and customer service experience.

Key Responsibilities

• Lead continuous improvement across supporter operations and customer service delivery
• Manage budgets, reforecasting, and financial reconciliation in collaboration with the finance team
• Oversee escalated member complaints and ensure compliance with policies and procedures
• Line manage the Supporter Experience Coordinator and support a team of two
• Maintain and improve CRM data quality (Salesforce transition in progress)
• Manage third-party suppliers for fulfilment, contact centre, and payment processing
• Contribute to the development of marketing technology and digital tools

What We’re Looking For

• Proven experience in membership or supporter operations, ideally within the charity or cultural sector
• Strong financial management and data analysis skills
• Excellent interpersonal and communication skills
• Experience managing CRM systems (Salesforce preferred)
• Confident in managing suppliers and internal stakeholders
• Line management experience and a collaborative, proactive approach

CV’s will be sent on a rolling basis.

Reporting to: Active Minds Manager

Responsible for:  Volunteer Peer Buddies. No staff responsibilities

Hours: 36 hours per week, worked Mon-Fri

Monday, Wednesday, and Friday, 9am – 5pm

At least two evening shifts Tuesday and Thursday 11:30am-7:30pm

Location: Orchard House, 15A Purley Road, South Croydon, CR2 6EZ, although required to work at other sites as requested by the Manager. Travel to different sites across Croydon throughout the week.

Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking and a Counselling Service.

Mind in Croydon’s Active Minds Project is a support service which promotes improving both physical and mental health through connecting with others and being active, This empowers individuals to regain lost skills and obtain new skills and the confidence necessary for independent life in the community, through joining activities such as yoga, badminton, gardening etc.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Job title: Communications and External Relations Manager
Department: Communications and Engagement  
Responsible to: Senior Communications and External Relations Manager  
Responsible for: Communication and External Relations Coordinator
Location: London (UK) - hybrid working
Salary: £46,800 gross per annum
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Are you our new Communications and External Relations Manager?

Join our global movement as a Communications and External Relations Manager and play a key role in shaping the future of education and youth engagement worldwide. Working closely with the Senior Communications and External Relations Manager, you will lead and implement strategic communications, PR, external relations, and fundraising communications campaigns that support our mission and raise the profile of UWC International. This is a unique opportunity to collaborate with colleagues across our global network of schools, colleges, and national committees to deliver impactful, purpose-driven communications.

Our Communications and Engagement team covers a wide range of activities, including digital and social media, publications, branding, events, alumni relations, global student recruitment, and fundraising communications. You will bring a creative, methodical, and collaborative approach to delivering campaigns and storytelling that inspire audiences and reflect our values. A key part of this role is supporting the Development Team in creating compelling content and campaigns to drive income generation—experience in fundraising communications would be a strong advantage.
We are looking for a communications all-rounder with proven experience in external relations, PR, or marketing—ideally in an international or nonprofit context. If you have a track record of delivering communications projects from concept to evaluation, enjoy working across diverse teams and platforms, and want to make a meaningful impact, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 AM (UK time) on Tuesday, 12 August 2025

Interview and/or assessment dates:  

• First round interviews on Tuesday, 19 August & Wednesday, 20 August (remote)
• Second round interviews on Wednesday, 27 August & Thursday, 28 August (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

As Delivery Officer (Communities and Opportunities), you’ll play a key role in empowering over 570 young Londoners—particularly those from underrepresented backgrounds—through structured volunteering and social action. Working with 15 grassroots partners, you’ll support programme delivery, youth engagement, and inclusive events that amplify youth voice and leadership. You’ll help ensure smooth day-to-day operations, contribute to wider team goals, and receive regular support to grow in your role. Join the Mayor’s Fund for London and help shape a fairer, more inclusive city for young people.

The Account and Support Manager will be responsible for working with the Upshot team to deliver high quality customer service to all clients. They will manage the implementation of the Upshot system for new clients, deal with customer support queries and manage contract renewals for existing clients. The role enables the candidate to work closely with a range of audiences, stakeholders and different charities, sport and non-sport, to help and support them to collect good data and better measure the impact of their community work. 

Remote working from home; The expectation would be that the successful candidate would spend 2 days per week at the House of Sport with Upshot and the remainder working remotely. At times depending on business needs there may be a requirement for more days to be worked in the office. This role also includes periodic travel to client locations to build relationships and deliver training. 

The successful candidate will be managing high-level and detailed relationships with clients and this role will see the successful candidate as a primary point of contact for both new and existing clients of which they are responsible for. 

Beyond their core responsibilities, the Account and Support Manager will also have the opportunity to develop the business more broadly, through identifying potential business development opportunities, partaking in ongoing marketing exercises, discussions around the development of the system and engaging with our wider Monitoring, Evaluation and Learning Services. 

The role is varied, providing the unique opportunity to learn the many different skills needed to run a tech start up, under the umbrella of a social enterprise. They will help develop Upshot’s online help guides/resources, deliver online and face to-face training, host workshops and assist with improving efficiency within the team. 

Account and Support 

Client Onboarding and Training: 

1. Manage the implementation of Upshot for new clients, including analysing clients’ needs and adapting the system to meet    their requirements. 

2. Deliver training to groups of new and existing Upshot users in-person and online. 

Support: 

3. Provide a high-quality customer experience, supporting on designing and producing support materials, such as online           tutorials, guides and documents. 

4. Provide high-quality user support, resolving complex queries and ensuring high client satisfaction. 

5. Proactively troubleshooting and offering tailored solutions to clients’ needs online, by telephone or in person. 

Renewals: 

6. Conduct regular check-ins with clients during the license period to ensure they are satisfied and utilising the product fully. 7. Manage the renewal process, ensuring clients renew their contracts annually and identifying opportunities for upselling or  upgrades. 

General Account Management: 

8. Build relationships with and take full ownership of allocated & identified new and existing clients. 

9. Monitor client accounts to ensure they are active and engaged, taking proactive steps to address any potential issues. 

Collaboration and Coordination: 

10. Work closely with the Head of Account Management and the wider Account Management team to maintain excellent relationships with all clients. 

11. Work with internal teams, such as Product, to highlight client issues and improve the overall client experience.

12. Collaborate with other team members to ensure accurate and complete information is captured in CRM (Customer Relationship Management) and Finance systems. 

13. Provide support to the Upshot team for client-related tasks. 

14. Lead or support on projects to improve internal processes and implement them successfully within the wider team.

Additional Responsibilities 

Business Development and Marketing 

15. Take a proactive role in identifying and securing new business opportunities to expand our client base. This could include upselling services to existing clients, generating referrals and identifying new clients. 

16. Support the Upshot team in the delivery of marketing material, organising events and campaigns to maximise sales opportunities. 

Monitoring, Evaluation and Learning Services 

17. Support on the creation of sophisticated external reporting mechanisms, enabling clients to visualise and communicate their impact effectively.

18. Advise clients on best practices in data collection and impact measurement, and support internal efforts to continually enhance client’s MEL needs.

19. Support on the delivery of MEL workshops both in-person and online 

Software development:

20. Support the Upshot Product team to carry out user testing and make recommendations for enhancements to the system’s features and functionality. 

21. Advise the Upshot team regarding improvements to the system to assist with sales and existing customer satisfaction

Other:

22. Provide support to the rest of the Upshot team where needed. 

23. Undertake duties as can be reasonably expected to ensure the smooth running and efficiency of the Upshot team. 

24. Always carry out duties and responsibilities in compliance with Upshot policies. 

Person Specification

Ideally, we’re looking for someone with the following characteristics. However, it is not essential to possess all. 

Knowledge of: 

1. Web-based software applications and data management. 

2. The not-for-profit sector, including Local authorities, Housing Associations, Universities and Colleges. 

3. Sports development and/or sport for development including National Governing Bodies, County sports partnerships and sport clubs. 

4. MEL (Monitoring, Evaluation & Learning) impact measurement, data collection. 

5. Microsoft products, particularly Excel to an advanced level. 

Experience of: 

6.  Account management and customer service in a tech, SaaS or charity environment. 

7. Leading on external projects with a wide range of stakeholders from planning to execution 

8. Delivering group training to a range of audiences – in person and online. 

9. Providing client and user support, especially on digital tools. 

10. Handling, analysing and visualising data to produce actional insights. 

11. Building and maintaining strong relationships with clients and partners. 

12. Communicating clearly and succinctly to a range of audiences through various channels. 

13. Managing workload independently to balance the competing pressures of customer service, implementation and training.

Other qualities might include: 

14.  A huge desire to learn, develop quickly and provide collegial support to other members of the Upshot team. 

15. Creative ability, problem solving skills, energy and enthusiasm. 

16. Familiarity with data visualisation tools (e.g PowerBI, Google Looker Studio and Tableau). 

17. Fluency in English required and additional languages desirable but not essential. 

First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc) in support of them.

At the end of each programme, a celebratory School Final is held at each school, where groups representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity.

We currently work in partnership with 200+ schools every year across England and Wales.

Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

Programme Delivery Officer role

We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs will be responsible for supporting and coordinating the delivery of the First Give programme in up to 50 schools, ensuring smooth running of the programme, plus providing guidance and troubleshooting for the lead teachers at First Give partner schools.

The role will be hybrid, with 3 days a week in our main offices in West Hampstead, London. Regular travel to schools across London and the South East will be required.

• Contract: 12-month Maternity Cover
• Salary: £28,840 (inclusive of London weighting)
• Location: London office 3 days per week, 2 days per week working from home
• Reporting to: Programme Manager

Key responsibilities

• Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
  • an introductory Programme Call with the Lead teacher;
  • delivering a briefing to class teachers;
  • troubleshooting via phone and email;
  • booking in First Give facilitated sessions
• Ensure all programmes are delivering all core elements of the First Give programme
• Update and monitor Salesforce to track programme delivery
• Liaise with freelance facilitators to ensure events at schools are effectively staffed
• Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
• Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
• Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
• Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
• Support with wider team projects as and when is necessary

This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.

Person Specification

Essential

• Passionate about young people and their potential to drive social change
• Experience developing strong relationships with remote and external stakeholders
• Experience managing and supporting a large caseload of “client” relationships
• Experience delivering lessons, workshops or other sessions with young people
• Superb organisation and prioritisation skills
• Strong presentation and public speaking skills
• Strong facilitation and workshop skills
• Excellent communication skills (both written and verbal)
• Excellent attention to detail
• Willingness to travel around London and the Home Counties to regularly deliver events
• Proactive, independent worker able to work well alone and as part of a team

Desirable

• Experience of working in a remote, decentralised team
• Experience in a customer service role
• Experience of working in the secondary education sector/with teachers
• Experience of using Salesforce

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• 25 days of annual leave plus bank holidays, excluding bank holidays.
• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
• Access to Health Assured (health and wellbeing) Employee Assistance Programme.
• Generous training and professional development budget, with regular training offered through the Pears Foundation.
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
• Team socials throughout the year.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Application process 

Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application). 

• Application closes: Sunday 10th August 10pm
• Interviews: Tuesday 19th August, in person, at our West Hampstead office
• Start date: wc 15th September

Based on applications received we reserve the right to interview earlier than advertised, and close the process if a suitable candidate is found.

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?

Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives.  We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.

Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work with little supervision, managing a wide range of tasks.

35 hours per week / 52 weeks per year

Salary: £28,000 - 32,000 per annum (depending on experience)

Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.

Essential qualifications, knowledge and experience:

• 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
• Willing to undertake training as required and identified in supervision/appraisals
• At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
• Has worked as part of a team
• Has set and worked to budgets, targets and plans
• Practical experience of planning and managing events
• Experience coordinating projects and people
• Knowledge of different methods of fundraising
• Awareness of how to motivate and support volunteers and supporters
• Basic awareness of PR and social media
• Good communication and presentation skills
• High levels of accuracy in written materials and data entry
• Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
• Excellent interpersonal and networking skills
• Able to build and maintain good working relationships with people
• Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
• Numerate
• Good IT skills including Microsoft office, email and data recording
• Able and willing to work unsocial hours
• Car owner/driver (full, clean UK driving licence)
• Able to work some evening and weekends.

Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.

Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration