Coordination and support days jobs in washington d c, district of columbia
Contract: 12-month fixed term contract, part time, (28 hours per week)
Salary: £43,962 - £47,502per annum + London weighting allowance at £3,954 per annum, pro-rated
Location: Hybrid, London, Victoria Animal Hospital SW1V 1QQ (2 days per week in the office)
Closing date: Sunday 22 June 2025
Interview dates: 30 June & 1 July 2025
Join Blue Cross as a Project Manager and help shape the future of our Veterinary Services, helping people on low incomes to access vital healthcare for their pets. As part of our central Strategic Planning team, you’ll use your project management skills to help deliver an ambitious expansion programme to reach more pets and people across the UK who need our help, at a time when it has never been needed more.
More about the role
In support of our three-year strategy, Our Focus, we’re working to increase the number of pets we help through our veterinary services whilst maintaining a financially sustainable service for the charity.
To achieve this, we’ve designed a programme of service design and improvement projects, and as Project Manager, you’ll play a vital role in bringing this vision to life.
Working closely with the Programme Lead and Head of Veterinary Operations, you’ll lead the implementation of a key service design project across our hospitals, working with hospital teams to make the transition as smooth as possible whilst maintaining focus on the project benefits. You’ll also support the programme team to apply our project methodology ensuring the necessary structure and governance.
We’re looking for someone with a track record of delivering large, service design changes in operational, customer-facing environments. You’ll be an experienced Project Manager, with a collaborative approach and great stakeholder management skills to enable you to lead our teams and clients successfully through this transition. Experience in a similar healthcare setting would be beneficial, in addition to a passion for pet welfare and empathy for our clients.
At Blue Cross, we offer a rewarding career where you can make a tangible difference to the lives of pets. You'll join a passionate and dedicated expert team committed to our purpose to help pets and people thrive together.
We provide an inclusive, supportive and collaborative work environment, opportunities for professional development, and a competitive benefits package, including flexible working arrangements.
What you’ll do:
- Plan and deliver your projects using our tried-and-tested project management approach (based on Prince2) to achieve successful outcomes.
- Keep a close eye on project progress, budget, quality and performance to ensure we meet our goals.
- Build strong relationships with colleagues and external partners linked to your projects.
- Work collaboratively to create realistic plans and allocate resources effectively.
- Clearly communicate project updates, challenges, and successes to stakeholders and senior leadership.
- Manage changes and issues, finding creative solutions.
- Identify and manage project risks.
- Maintain accurate and up-to-date project records.
Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
About you
We’re seeking a highly motivated and experienced Project Manager with a passion for project management and pet welfare. You’ll be a natural leader with excellent communication and interpersonal skills.
You’ll have a proven track record of delivering large, successful projects on time and within budget to meet their goals.
Knowledge, skills, and experience
- Experience leading strategic, cross organisation service design projects successfully from start to finish
- Strong project management skills and in-depth technical knowledge (Prince2 or equivalent)
- Excellent organisational and planning abilities
- A keen eye for detail and accuracy
- Excellent interpersonal and communication skills with extensive experience of engaging, influencing and working with diverse teams and external clients to deliver change
- A passion for pet welfare
- Experience managing multiple projects simultaneously
- Experience working in a busy role and to deadlines
It would be great (but not essential) if you also had:
- Previous animal welfare/charity experience
- Experience working in a similar healthcare setting
- Change management qualification
- Experience of using MS Project
Ready to join us?
Click the ‘Apply Now’ button to complete a short application form and upload your CV ahead of the closing date on Sunday 22 June 2025.
We may close this advert early if we receive a high volume of suitable applications. We look forward to receiving your application!
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The new post of Financial Controller will be responsible for all aspects of finance and in so doing help our charity to create magical memories for sick children. We have recently moved into a modern new office, have appointed a new CEO and are celebrating 35 years of Wish granting across the UK. So, it is an exciting time to join our dedicated team, some of whom work remotely or from our Scotland office.
Reporting to the CEO, you will work with all parts of our charity and be able to work to deadlines. Using QuickBooks and ThankQ as part of your daily tasks you will play a pivotal role in driving the finance department, producing reports, analysing them and presenting to the CEO and Trustees.
Granting the wishes of children living with life-threatening or terminal illness



The client requests no contact from agencies or media sales.
For over 50 years, Age UK York has been here to support local older people, and those around them. We are looking for a new leader to join our team and help us realise our strategy and ensure we continue to make a difference tomorrow and beyond.
We are delighted to be introducing the exciting new role of Deputy Chief Executive at Age UK York as we implement and work to realise our new strategy. It comes at a time our local York based charity is needed as much as ever in supporting Older People in tackling the daily challenges increasingly faced by us all as we age and realising the opportunities too in preparing for and enjoying later life.
As Deputy CEO you will work closely with our Chief Executive Officer (CEO), deputising for them where necessary, and will have responsibilities across the breadth of our charity including leadership, input to strategy development and its implementation, ensuring operational effectiveness, implementation of income generation initiatives, and effective collaboration with internal and external stakeholders. You will also be part of our Senior Leadership Team and working with our Board of Trustees.
You will be responsible for leading our range of community focussed services which together make a vital difference to the lives of thousands of older people in York each year as part of realising our vision and our role in tackling the challenges faced by too many older people, and those around them, each day across York.
Whether it is campaigning to ensure older people’s voices are heard, delivering care to someone in their own home, or making sure a loved pet is cared for while their owner is in hospital, at Age UK York we always start with the unique rights, aspirations, strengths and person led needs of the person themselves. Our Deputy CEO will play a pivotal and valued role in driving forward our shared goals and our commitments into the future.
Key Responsibilities:
We are looking for a thoughtful, positive and responsive leader who is as ambitious as we are at strengthening our charity and the difference we can together make in supporting older people and communities.
We recognise this is a broad-ranging role, and you may not have experienced all aspects of it before, but if you:
- Have experience in providing leadership within an organisation and an eye for detail in strengthening working practices.
- Have a track record of building and maintained successful partnerships;
- Are experienced in leading teams in successfully delivering person-led services;
- Can transfer your existing experiences and skills to a new challenge;
- Understand your strengths and weaknesses and proactively build your knowledge and skills.
We would love to hear from you.
We’re looking for someone who is:
- Demonstrates strong leadership and people management skills, with experience of leading and delivering against a strategy and business plans;
- Skilled, including an excellent communicator, in building and maintaining successful relationships across a wide range of stakeholders;
- Successful in leading teams and delivering high quality, responsive and accessible services meeting need and meeting performance requirements;
- Adept in developing agility in an organisation by applying the principles of co-design in evolving working approaches alongside clients and wider stakeholders;
- highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
- Strong in attention to detail and inquisitiveness qualities, and able to apply to organisational challenges and opportunities in continually strengthening our organisational practices to help us realise our vision and priorities.
Qualifications, Skills and Experience:
- Excellent communication and presentation skills through a range of methods and across a diverse range of audiences.
- Strong organisational skills with the ability to manage conflicting demands and effectively prioritise and delegate.
- Experience led understanding of working with older people including building on a strengths-based approach and prevention-based services.
- Strong interpersonal skills and personal credibility, with the ability to quickly gain the confidence of and build relationships across stakeholders, including managers, staff, partners and service users.
- Experience of successful contract management including collaboration with stakeholders and delivery to requirements.
- Experience and expertise in supporting effective change management and providing leadership during such periods and uncertainty.
- Experience of working in support of an organisation to streamline operations, enhance efficiency, and drive success.
- Sets high standards for self, team and organisation. Motivates and inspires others to achieve these.
- Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.
Salary and Benefits:
- £44,000 (FTE) per year
- A genuinely friendly and supportive environment
- Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service
- Birthday day off
- Enhanced sick pay after 6 months of service
- Flexible work schedule
- Potential for funding towards professional qualifications
- Employee discounts
- Free eye test
- Free flu jab
- Free DBS (Disclosure and Barring Service)
How to Apply:
For an informal discussion please contact Simon Holmes.
Application Deadline: Monday 16 June at 10am
Interviews: Applications close on Monday 16 June 2025 at 10am.
Should your application be successful, you will be invited to an initial interview during the week commencing 30 June 2025. Final interviews are likely to take place during the week commencing 7 July 2025.
Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
This is an exciting time for World Jewish Relief’s Humanitarian work, building on our highly ambitious strategy to continue to expand the quality and scope of our humanitarian capabilities. As members of the START Network and signatories of Charter4Change and The Climate and Environment Charter for Humanitarian Organizations, and endorsers of the Principles for LLA (Locally Led Adaptation), we are committed to the highest standards of humanitarian intervention.
Recent operations include responses to disasters from Ukraine, Myanmar, Afghanistan, Colombia, East Africa, Bangladesh, Gaza, Nepal, and Haiti. We are eager to secure greater funding support to ensure we can deepen the quality and impact of our work through local partners ensuring we are meeting our obligations to the Core Humanitarian Standards.
Given the rapidly changing humanitarian context, this role will play a leading part in shaping our position in ensuring locally led capability is at the forefront of sector best practices. It will help to strengthen and grow our response capabilities, impact, and accountability of our humanitarian portfolio.
The post will drive our response to international disasters, building programmes and partnerships to support both relief and recovery efforts. The portfolio includes a strong established climate resilience focus. The establishment and maintenance of effective local partnerships with credible local actors is essential to develop our Disaster Preparedness Initiative (a network of local partners in disaster prone countries who we work with to respond to large and small disasters).
You should have:
- A deep understanding of international development & humanitarian theory, practice and standards
- Extensive relevant experience in the humanitarian ecosystem
- Experience of leading within disaster response situations
- Experience of contributing to complex programme decision-making, basing practical recommendations on sound analysis of risk and opportunity
- Experience and knowledge of international humanitarian policy and practice issues and the humanitarian architecture sufficient to command the respect of others in the sector
- Experience in using best practices and humanitarian standards in designing programmes.
- Commitment to and experience of supporting locally led humanitarian action.
- Experience of developing and distance-managing partnerships with international or local agencies.
- Proven experience of managing all elements of the project cycle.
- An understanding of logical frameworks, monitoring and evaluation methodologies and the measurement of project impact.
- Willingness to undertake significant international travel (approx. 4-6 trips per year).
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays, after 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by explaining how you meet the criteria in the person specification.
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
The Operations Manager will report to the Chief Executive Officer, working closely with them and deputising when required. They will lead and line manage the operational management of contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely.
The Operations Manager will deliver: monitoring of service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.
The Operations Manager will support the CEO in implementing and overseeing strategic fundraising efforts.
The Operations Manager will hold responsibility for ensuring all operational staff are effectively supported to undertake their roles and will administer formal HR policies and procedures when standards fall below expectations. They will also support the CEO in doing the same for non-operational staff.
The Operations Manager will provide support and deputise for the Chief Executive when required. The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’ll be a confident trust fundraiser with a proven track record of securing significant grants and managing long-term funder relationships. You're comfortable leading on strategy, identifying new opportunities, and collaborating across teams to produce strong, evidence-led proposals. Excellent writing, budgeting, and project management skills are essential, as is a commitment to Carers UK's mission and values.
About the role
With demand for our services growing, we are seeking a Trusts and Foundations Manager to help power our mission through strategic, long-term funding partnerships. This is a pivotal role in our high-performing Fundraising Team, focused on securing and growing income from charitable trusts, foundations, statutory sources and the National Lottery. You’ll lead on developing high-value, often multi-year proposals, managing a healthy pipeline, and building strong relationships with funders to deliver impactful, sustained funding for our vital work.
This role offers you the opportunity to take real ownership of an essential income stream—crafting compelling bids, shaping funder strategy, and driving forward the development of complex funding applications. You’ll be supported to grow in your role and have the chance to make a real difference in the lives of unpaid carers across the UK.
About us
Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years; from the first ever 1967 legal rights for carers, to the 2024 Carers Leave Act. We have carers experience at the heart of everything that we do. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure
that carers are treated equally in all aspects of their lives and that no one has to care alone. Our mission is to make life better for carers. Our Vision: We want a society that recognises, values and supports carers and to halve the time it takes for carers to recognise themselves as carers. The last published census in 2021 showed there to be 5.8 million unpaid carers in the UK. However, recent research carried out by Carers UK estimates that the true number of unpaid carers in the UK is as high as 10.6 million, with 12,000 people becoming carers every day.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
Please send in your application as soon as possible. We look forward to receiving your application. Carers UK anonymises all applications prior to shortlisting.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for two key individuals to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (16+). You will be providing bespoke trauma informed 1-1 and group work for women who have experienced, or who are experiencing sexual exploitation.
This role provides trauma informed support to girls and women who are at risk of or experiencing sexual exploitation. Working as part of an Adult Sexual Exploitation Partnership Project, you will be supporting girls and women aged 16+ using a theory of change which includes engaging through assertive outreach, helping to overcome trauma and complex emotions, empowering to build positive social networks and building on strengths through exploring their options. You will also be responsible for facilitating a weekly drop in session for women who have experienced Sexual Violence alongside another member of the Basis team. You will support girls and women to access the Criminal Justice System should they wish to do so, enabling them to stay safe and bringing perpetrators to justice. Wakefield is a new Service Delivery area for Basis Yorkshire and as part of this role you will work with the Service Delivery Manager and other Basis staff to establish strong working partnerships with key services in the area including, Children’s Services, Police and Adult Social Care.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are involved in sex work or being sexually exploited. For more information about what Basis Yorkshire does and its values, please visit our website.
Our energy for and commitment to our work makes us a vibrant and resilient organisation with a strong and compassionate workforce. We are looking for someone who is passionate about making a difference to the lives of young people who have experienced or are experiencing child sexual exploitation, can embrace our core values of respect and trust and will support us in providing a unique service through their creative approach.
Basis is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from Black, Asian backgrounds, those who experience racism and those from the LGBTQ+ community as they are currently under-represented within our staff team. Equally we encourage applications from experts by experience. All appointments will be are made on merit, based on the criteria identified in the job description. You will be based in Leeds and may need to work some unsocial hours. There is some free parking but parking near the office will also be reimbursed.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
Head of Advice Services
London/Hybrid (2 days a week in the office in Brent)
Permanent
Part time - 3 days/24 hours per week
Salary £42,230 per annum pro rata
Excellent benefits including 5 weeks annual leave plus bank holidays (pro rata) and flexible working, pension scheme, Employee Assistance Programme, Death in Service benefit, opportunities for training and professional development
Are you a committed professional, who is flexible, driven and innovative, with a background in Advice Services, and looking for a part time role in North London?
Charity People are delighted to be working with a charity based in North London which prevents hunger, fights poverty and builds community, to recruit a Head of Advice Services role.
The charity, alongside volunteers and partners, coordinates a network of food banks, kitchens, a community shop and café. Whilst at these locations, guests can access more holistic support, including welfare advice, asylum support and an award-winning community garden.
The Head of Advice Services will play an integral role in safeguarding the integrity of services, set the overall strategy for the advice service, and ensure the service and programmes run effectively and efficiently.
Key responsibilities:
- Strategic Leadership & Service Oversight: Provide direction for Advice Services, supporting programme development, maintaining quality standards (AQS and OISC), and managing staff, while also handling a small caseload of complex advice cases.
- Monitoring, Evaluation & Impact: Work with the Advice Service Manager to track programme goals and outcomes, use data to guide strategic decisions, and ensure meaningful community involvement in service evaluation.
- Safeguarding: Act as the Designated Safeguarding Lead, overseeing safeguarding policies, training, and risk management, and offering strategic advice to staff across the organisation.
- Fundraising & Financial Oversight: Support funding bids and oversee operational planning and budgets for Advice Services, ensuring delivery aligns with organisational goals and funder requirements.
The ideal candidate will have leadership experience within advice services, with a strong background in delivering and managing caseloads in areas such as immigration, welfare, or housing advice. You will bring expertise in impact evaluation, safeguarding, financial oversight, and rights-based or trauma-informed approaches. Strong communication, leadership, and data analysis skills, along with a commitment to learning, are essential.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 12 noon on Tuesday 10 June with interviews scheduled for w/c 16 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Title : Customer Services Handler
Location: Lancing/Littlehampton (Hybrid – 3 days in the office)
Salary: £25,685 per annum (Band C, Level 3)
Hours: 35 hours per week
Contract: Permanent
About The Role:
At Unity Insurance Services, we’ve been supporting not-for-profit organisations for over 80 years. As a trusted and specialist insurance broker for Scouts, Girlguiding, charities, and community groups, we pride ourselves on delivering tailored, empathetic service to every client. Owned by The Scouts, we share a passion for making a difference and reinvest our profits to help young people gain Skills for Life.
What you’ll be doing:
You’ll play a central role in delivering a high-quality, efficient, and responsive service to our customers and internal teams. From handling phone, email, and live chat queries, to supporting our insurance claims and office operations, your work will directly contribute to the smooth running of our business.
As the Customer Services Handler, your Key Responsibilities will include:
- Managing incoming queries via email, live chat, and phone, providing expert and timely support
- Supporting insurance claims, policy changes, and document processing
- Ensuring accurate and compliant record keeping
- Coordinating office activities, including meetings, supplies, and facilities
- Assisting clients with documentation and insurance-related queries
- Maintaining strong relationships with both internal colleagues and external clients
What we are looking for in our Customer Services Handler:
We’re seeking someone with excellent communication skills, attention to detail, and a proactive approach to their work. Ideally, you’ll have:
- Previous experience in a customer service or administrative role
- Strong IT skills (Word, Excel, email)
- A conscientious, organised, and team-focused attitude
- A passion for delivering outstanding service and upholding our values of Integrity, Respect, Care, Belief, and Cooperation
??Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 11:59pm Monday 30th June 2025
Interviews will be held in person week commencing Monday 21st July 2025
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife and Wellbeing Assistant Manager
35 hours per week, temporary contract until December 2028
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to over 37,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
The Role
We now have an exciting new role for a Wildlife and Wellbeing Assistant Manager within our Conservation Education and Engagement Directorate. This role is part of the Networks for Nature project team.
Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Local Authority, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature | Conservation at Chester Zoo.
The Wildlife and Wellbeing Assistant Manager will lead the community engagement aspects of the Networks for Nature project. They will establish new and maintain existing community relationships, and lead on the development and delivery of a diverse programme of wildlife and wellbeing activities, with the overall aim of building the capacity of community groups, community leaders and other stakeholders within Networks for Nature project area and increasing connection and access to nature for community participants from diverse backgrounds. The Wildlife and Wellbeing Assistant Manager will also lead the development of a growing area of work around green social prescribing and work with local healthcare professionals to develop programmes that meet the needs of the community to harness the power of nature and wildlife for wellbeing. The Wildlife and Wellbeing Assistant Manager will line manage a Wildlife and Wellbeing Officer.
We’re looking for someone who can:
- Partnership and audience development: Manage existing and build new relationships with community groups to support their continued participation in the project and commitment to creating habitats for UK Wildlife. Build effective working relationships with internal and external partners in support of our community engagement and organisational aims.
- Community programme delivery: Develop and deliver a programme of family wildlife clubs, wildlife and wellbeing activities, green social prescribing, meetings, consultations and other activities, enabling community audiences to engage with Networks for Nature, working within a framework agreed by Networks for Nature Project Manager and meeting the requirements of the project Activity Plan. Ensure activities are designed to meet community needs, connect people to nature and support wellbeing using robust and evidence-based methods such as five ways to wellbeing and five pathways to Nature Connectedness.
- Capacity building: Share knowledge and build capacity in the area of nature and wellbeing, both internally and with community partners across the NFN area. Continue to develop own expertise in this area and ensure that the NFN project is informed by the latest good practice in relation to nature-based wellbeing work.
- Resource development: Research, write and co-ordinate the production of learning resources to support participation in the NFN.
- Evaluation and reporting: Work closely with the Networks for Nature Project Manager and external evaluator to devise and deliver an evaluation programme for the Networks for Nature project, including collection and collation of data from project participants. Lead on the measurement of wellbeing outcomes across the project, working closely with the project evaluator and NFN Project Manager to ensure a holistic approach to evaluation and reporting.
- Compliance: Ensure that all activities delivered within communities are safe and appropriately risk assessed, inclusive and that safeguarding has been fully considered.
- Budget management: Take primary responsibility for monitoring the project budget relevant to community engagement, under the guidance of the NFN Project Manager and Senior Community Participation and Engagement Manager.
- Staff management and development: Manage the Wildlife and Wellbeing Officer, overseeing their training programme, and providing continuous support for their professional development.
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Fixed term contract until December 2028
- 35 hours per week
- The postholder will work 5 days per week, with the flexibility to work evening and weekend to meet the needs of the project. This may enable some homeworking fitting around community delivery.
- Salary £27,938.29 per annum pro rata
- 33 days annual leave plus the option to buy or sell up to 5 days (pro rota)
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions up to 9%
Our Requirements
- An understanding & affinity to the organisation’s mission, vision & values, with an interest in the conservation of UK nature.
- Experience coordinating and administering community programmes and projects, preferably within a zoo, aquarium or other environmental education or conservation focused organisation and with high levels of participation/co-development.
- Subject knowledge: The post holder will have knowledge and understanding of the health and wellbeing benefits of fostering a connection to nature, including practical understanding of the evidence-based models used in this area. The post holder also requires a working knowledge of conservation and the key issues threatening the natural world today, particularly with a focus on UK native species.
- Experience working collaboratively with a wide range of community partners, including stakeholder engagement.
- Experience of using learning programmes to bring about social change, ideally encouraging sustainable behaviours and supporting wellbeing.
- Relevant experience leading training and/or delivering workshops with a range of audiences from a wide variety of backgrounds.
- Experience developing high quality resources for learning, both paper based and digitally.
- Exceptional communication and presentation skills, demonstrated through a wide range of experience presenting to different audiences, teaching and delivering learning in different formats (workshops, presentations, talks, tours etc.)
- Experience coordinating and administering projects with demonstrable project coordination skills and knowledge.
- Experience monitoring and evaluating engagement activities in a community context, preferably of activities that have a wellbeing focus.
- Attention to detail and proof-reading skills are essential.
- IT skills: Skilled in the use of all key Microsoft packages and use of digital technologies for public engagement.
- Organisational skills: Excellent time management, administration and planning skills. Ability to coordinate multiple project activities, meeting deadlines and ensuring appropriate quality control.
- Interpersonal skills: Excellent diplomacy and interpersonal skills. Ability to work effectively under own initiative and as part of a team, to work under pressure with positive attitude and also to enthuse and engage others. The role requires the post holder to work extensively across different departments and with external colleagues.
- Full clean driving licence.
Although not essential, the following would be desirable:
- Relevant degree as demonstration of high level of subject knowledge.
- Experience of asset-based community development and understanding of Trauma-Informed Practices.
- Experience of working with SEND audiences, audiences with mental health/physical health support needs, economically disadvantaged audiences, or supported families.
Due to the nature of the organisation and the role, this post is subject to a DBS check.
The closing date for applications is midnight 1st June 2025
Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found and it is possible this will be prior to the advertised end date. Candidates are therefore encouraged to submit applications as soon as possible.
Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
The client requests no contact from agencies or media sales.
Strategic. People-focused. Ready to grow something that matters?
At Brighter Together, we believe in a UK where every older person has regular, meaningful connections with young children. Our award-winning intergenerational programme tackles isolation and improves wellbeing by bringing together two often-overlooked groups—older adults and early years children—through joyful, structured weekly sessions.
We’re on an ambitious growth journey, and we’re now looking for a Programme Lead to help shape the next phase of our impact.
Founded in 2020, we’ve delivered over 160 projects across London, with extraordinary results: 98% of older adults report improved emotional wellbeing, and 97% of children show significant development in social skills. With expert-designed sessions based on cognitive stimulation therapy and the EYFS framework, our model is evidence-led, highly engaging, and full of heart.
We’re a small, dynamic charity with a start-up mindset: agile, fast-moving, and ambitious. This is your chance to play a key leadership role in a high-impact social venture—and help build something that really matters.
What you’ll be doing:
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Leading the strategic growth, sales and delivery of our intergenerational programme across London
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Building and maintaining partnerships with care homes, nurseries and local stakeholders
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Overseeing and supporting a team of Session Facilitators and volunteers
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Shaping our impact and evaluation approach and producing key data insights
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Playing a core leadership role in organisational strategy, systems, and communications
This job is for you if:
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You thrive in start-up environments—building, improving, adapting
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You love selling a impactful programme to potential partners
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You’re a natural people person with strong project and team management skills
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You have experience leading programmes or partnerships with social impact
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You’re strategic, solutions-focused, and love getting things done
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You believe in the power of human connection to transform lives
Key details:
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Contract: 12-month fixed term, with potential to become permanent (subject to funding)
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Location: Hybrid, with 2 days/week in our Twickenham office + travel across London
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Salary: £32,000 – £42,000 depending on experience
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Annual leave: 25 days + bank holidays
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Hours: Full-time, with flexible working options
How to apply:
Send us your CV, a 2-page supporting statement, and a short task (outlined in our recruitment pack).
First round interviews: w/c 23rd June | Final interviews: Friday 4th July
We welcome applicants from all backgrounds and lived experiences. If you’re not sure you meet every requirement, we’d still love to hear from you.
Brighter Together brings together older adults with young children for regular, activity sessions that are mutually beneficial.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Marketing Manager
Contract type: 7 Month, Fixed term contract, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £44,168 - £46,493 per year with excellent benefits
About WaterAid
Want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene usual for everyone everywhere?
We need creative and insight led people. In return, you will be encouraged and empowered to be yourself at your very best.
Join WaterAid as our Legacy & In Memory Marketing Manager to inspire supporters to add water to their will and help millions of people to thrive thanks to the life-changing power of clean water for generations to come. Change starts with water – change starts with you.
About the Team
The WaterAid Legacy & In Memory team is responsible for increasing supporter and public awareness and consideration to give a gift in their will and/or an in memory gift. We deliver an audience led communication programme using diverse channels and products. The team deliver supporter journeys, engage staff in the cross promotion of gifts in wills and in memory giving and all aspects of legacy gift case management. We contribute to 14% of WaterAid’s voluntary income, meaning you’ll be a vital part of helping us reach even more people with life-saving clean water.
About the Role
As our creative, innovative and data led Legacy & In Memory Marketing Manager, you will be responsible for developing and delivering WaterAid’s legacy and in memory fundraising programme with the support of the Legacy and In Memory Marketing Officer. You will deliver multi-channel campaigns across TV, digital, direct mail, email and events to raise awareness of gifts in wills, generate legacy enquirers and create inspiring journeys to nurture and engage legacy and in memory supporters.
In this role, you will plan, manage and execute multi-channel campaigns across the marketing funnel, as well as work with the Legacy and In Memory Marketing Officer to deliver exceptional stewardship, through personal communications and events, to our committed supporters.
You’ll also:
- Be responsible for using data, analysis and insight to innovate and maximise both existing campaigns and seek to test new audiences and channels that meet specific objectives within the LIM Team plans
- Undertake Project Management responsibilities required for the successful and timely delivery of multiple channel campaigns – including delivery of the award-winning legacy consideration campaign What Jack Gave across TV and digital
- Manage, coach and motivate the Legacy and In Memory Marketing Officer to deliver their campaigns.
- Manage relationships with external agencies and suppliers to ensure the effective and timely delivery of campaigns
- Operate a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns
Requirements
You’ll be passionate about using your experience in fundraising and marketing to make a difference by creating inspiring and supporter-led communications that effectively raises consideration for legacy giving and uncovers new legacy prospects and legacy pledgers.
To be successful, you’ll need:
- Proven experience in direct marketing – print and digital
- Experience of leading and motivating internal and external stakeholders
- Experience of developing and implementing multiple channels campaigns
- Experience in monitoring, evaluating and analysing complex campaigns to improve performance and manage expenditure budgets
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of legacy or in memory fundraising
- Experience of innovation and new product development
- Experience of developing and implementing supporter journeys across multiple channels
Closing Date: Applications will close 12:00Pm UK Time on Monday 23 June. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Executive Administrator
Location: Central Office which is based around a 10 minute walk from Highbury and Islington Station. Hybrid working available, approximately 2 - 3 days per week in the office including every Tuesday. Additional office, service, and away days would be required for attendance.
Salary:
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. At times you may be required to work outside these hours, including for out of hours board meetings in the evenings, and other meetings which may be after hours.
About the role
We're looking for an Executive Administrator to join our central office team, reporting to the Director of Finance and Resource. In this role, you will play a pivotal role in providing high-level administrative and governance support to various leaders within the organisation, including the Senior Leadership Team (SLT), The Board, and CEO.
In this role, you will ensure the smooth operation of coordinating meetings, managing governance processes, and supporting strategic initiatives. You will facilitate board and SLT meetings, including scheduling, preparing agendas, taking formal minutes, and ensuring a timely follow-up on actions, whilst overseeing compliance with health and safety regulations, supporting the organisation's environmental strategy.
You will further line manage a small team of 2 Administrative Support Officers who support with the day to day administration and management of our central office.
About you
This role is ideal for someone who is organised, with attention to detail and the ability to manage multiple priorities in a fast paced organisation. You will be a proactive problem solver with excellent communication skills, both verbally and written. You will be able to organise and manage events and away days, as well as manage our booking systems and general running. You will have proven minute taking experience, able to write minutes for meetings in an organised manner, and manage our shared online platforms for ease of access, and usability. You will have:
- Experience in high level administration duties, ideally within a similar role, supporting senior leadership teams and boards with all areas of administration
- Previous experience taking minutes in meetings
- IT Proficiency: Knowledge, skills, and ability to learn and manage online systems, particularly Microsoft programs, able to book and manage meetings using outlook and teams
- Excellent numeracy and financial skills, with the ability to deliver best practice in financial management and produce accurate and timely financial information
- Ability to write reports, manage data, and oversee audit processes to a professional, high business standard
- Ability to work with confidential information in a timely secure manner
- Analytical skills, with the ability to find, absorb, and summarise complex information
- Attention to detail and quality, able to verify and proofread documents
- Time and workload management: Ability to work to tight deadlines with competing priorities
- Ability to prepare, and write documents, letters, and other communication to a professional, high business standard
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Role title
Operations Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and
vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause. We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all. A healthy environment where people have fun and can be creative.
Salary £12, 979.20 per year
Permanent Contract. ( Subject to further funding )
Part-Time, 16 hours over 4 days
Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break )
5-week Annual Leave plus Bank Holidays.
Working from our offices & Centres across Southwark/ Lewisham and Havering and in the community/outreach locations
Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given
Main Purposes of Job and Key Tasks
We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.
In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.
This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.
Primary duties include:
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Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.
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Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.
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Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.
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Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.
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Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.
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Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.
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Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.
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Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.
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Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.
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General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.
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Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.
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Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.
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There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.
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The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.
Person Specification
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Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.
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Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.
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Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.
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Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.
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Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.
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Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.
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Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.
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Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.
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Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.
Additional Requirements:
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Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.
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Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..
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Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.
This role is subject to a Disclosure and Barring Service (DBS) check.
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Volunteers/Phone/Laptop
Reporting to…
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Operations Manager
Why Join Us / Benefits
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A warm, welcoming, and passionate working environment.
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme.
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Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Fill in the application form. You will then be asked to submit your CV.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)
Closing Date: Interviews to be held Virtually:
Application process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of Compliance and Development to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.