Coordination and support days jobs
The Communications Department at Alzheimer’s Research UK (ARUK) informs, inspires and engages our many audiences about dementia and the progress being made in research. The Strategic Communications Officer will be part of the Strategic Communications team – one of several specialist teams in the wider Department.
The Strategic Communications Officer will be responsible for producing high-quality and compelling communications to raise the profile of the charity and rally much-needed support for the cause.
They will play a vital role in shaping our brand, driving impactful campaigns, and supporting fundraising initiatives that help accelerate the search for a cure for dementia.
The postholder will also empower teams across the charity to consistently deliver key messages through exceptional storytelling, to reach Alzheimer’s Research UK’s core audiences.
Main duties and responsibilities of the role:
· Working with the Senior Strategic Communications Manager, lead on communications for charity-wide key moments, including co-ordinating activity, developing key messaging and narrative, and creating compelling content that can be used across teams. Effectively measure the impact of this work.
· Help ensure consistent, powerful storytelling, amplifying our key messages, across all platforms including web, email, social and video.
· Work closely with teams to ensure their content embodies Alzheimer’s Research UK tone of voice.
· Prepare, write, pitch and issue media stories to generate coverage for our initiatives and campaigns.
· Establish and develop valuable and productive relationships with journalists; respond promptly to queries, including occasional out-of-hours queries.
· Develop effective relationships with teams across Alzheimer's Research UK’s Communications, Policy and Involvement (PCI) Directorate, and Fundraising & Marketing (F&M) Directorate, in order to identify and deliver on communications needs.
· Attend and/or organise appropriate meetings and events – these will require some travel and occasional unsociable hours.
What we are looking for:
· Excellent written and verbal communication skills.
· Confidence working with computers; knowledge of Microsoft office packages and databases, good keyboard skills.
· Excellent organisational skills; the ability to manage a large number of tasks with internal and external stakeholders to multiple deadlines.
· Ability to communicate appropriately with people affected by dementia and to translate scientific work for lay people; knowledge of dementia and/or science is advantageous, but not a requirement.
· Experience working in the PR, marketing or brand sector.
· Experience of supporting or co-ordinating partnership working.
· Experience of delivering communications programmes through a variety of media (e.g. press, social media, email, events).
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 27th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via the website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Please note: This role can be based out of either location and please state in your answer to the screening question, which office you would prefer to be based out of.
We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Fundraising Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.
The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.
You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.
You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.
The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.
For a recording of the information session for this role, please contact us so that we can send details accross.
Completed application forms should be emailed to our recruitment email address.
Please note that potential candidates will be asked to fill out our application form as we are a college and this is a requirment to be selected.
UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Coalition for Global Prosperity
The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.
At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.
CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers.
You can find out more information about the Coalition and its work on our website.
Overview / purpose of the role
We’re looking for a Finance & Operations Officer who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. This is an ideal opportunity for someone with 1–2 years of experience in a finance or operations role who is looking to build on that foundation and grow their skills in a mission-driven organisation.
You don’t need to have specific qualifications in finance or accounting - what matters most is a strong interest in charity finance, excellent attention to detail, and motivation to grow professionally. You may have worked in a junior finance, administrative, or operations role, and are now ready to take on broader responsibilities and deepen your expertise.
The Finance & Operations Officer is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description.
Reporting to: Head of Operations & Evaluation
Responsibilities
Finance
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Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required
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Processing and coding invoices in Xero accounting software ahead of weekly payment runs
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Checking that correct coding and approval procedures are followed for staff expenses
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Conducting weekly payment runs via our online banking system
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Coordinating our monthly payroll processes (working with external providers)
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Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals
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Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors
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Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets
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Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)
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Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly
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Providing budgeting support as required for colleagues internally
Office Management & General Operational Support
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Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)
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Organising post, stationery supplies and managing stocks of office equipment
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Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.
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Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.
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General administrative support to the CEO and Head of Operations & Evaluation
Human Resources
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Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications.
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Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.
Person specification
The right candidate will bring some prior experience in a relevant role, alongside enthusiasm for nonprofit finance and operations. They will have an aptitude for maths and finance, excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.
We are looking for someone who:
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Has 1–2 years of experience in a finance, bookkeeping, administrative, or operations role
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Is interested in building a career in nonprofit finance and is open to pursuing further financial training
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Is broadly supportive of UK Aid
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Is an independent worker, self-starter who can take responsibility for projects through to completion
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Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)
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Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders
To apply
To apply, please go to our website and fill in the form. Please upload a CV and a cover letter outlining why you are interested in working for CGP.
We review applications on a rolling basis, if interested please apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Networks Officer
- Internal Job title: Policy and Networks Officer or Senior Policy and Networks Officer (note that there are different requirements listed in the job description & person specification – please state which you are applying for)
- Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
- Salary: £33,500 (Officer) or £38,500 (Senior Officer) per annum subject to deductions for tax and national insurance contributions as required by law, pro-rated if part time.
- Hours: Full time, 5 days, equivalent to 37.5 hours per week. There is also the option to work part time at 0.8 FTE (30 hours per week).
- Pension: 4%, incremental pension contributions.
- Contract: Permanent
- Reporting to: Head of Policy
- People management: 1-2 trainees/interns. If appointed as Senior Officer: up to 1-2 staff members/trainees
- Deadline for applications: 20th July 2025 (11.59pm)
- Interviews: 28-30 July 2025
About the role
FLEX is looking for a passionate advocate with a good understanding of the UK political system, of labour abuse and/or exploitation and human trafficking in the UK, and demonstrable experience of coalition working and building relationships with key stakeholders working in the anti-trafficking, employment rights, and/or immigration sectors. This recruitment comes at an exciting and challenging time for our work at the intersection of employment rights and immigration policy. This role will inform and support our work to influence and improve law, policy and practice affecting worker in high-risk sectors in the UK.
In this role, you will lead on FLEX’s advocacy at the London level and coordinate the joint research advocacy and project work of FLEX networks and coalitions. These currently include the Labour Exploitation Advisory Group (LEAG) and the Taskforce on Victims of Trafficking in Immigration Detention, two networks made of expert organisations directly supporting people who have experienced or are at risk of exploitation. Above all this role requires someone with real passion and commitment to FLEX’s work to end labour exploitation and an excitement for working in a small, dynamic team.
How to apply:
For more information about this role and how to apply, please visit our website
An initial triage of applications is made against the criteria specified in the job description and failure to address how you meet these explicitly will affect your application. Your experience, ability and skills will be further assessed at an in-depth interview if you are invited to the next stage of the recruitment process.
We encourage applications from people who identify as part of marginalised communities or with lived experience of the immigration system.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to:
- Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
- Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
- Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
- Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
Abilities/Experience
- Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
- Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
- Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
- Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
- Willingness to work evenings and weekends as the job requires, and to travel.
- Commitment to inclusive, wellbeing-led approach to supporting young people.
Knowledge/Skills
- Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
- Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
- Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
- Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
- Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: MONDAY 21ST JULY AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description and Person Specification prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Lead a transformative project to expand vital healthcare support services across the Southwest.
Hearts Together is a much-loved Plymouth-based charity supporting thousands of families each year with a safe and compassionate place to stay near Derriford Hospital.
We’re searching for a visionary Chief Executive to lead our charity into its next chapter of purposeful growth—including supporting the ongoing £6M capital build project that will ultimately double our capacity and ensure no family is ever turned away for lack of space.
If you're an empathetic, values-led leader with a passion for social impact—committed to driving organisational success through focused investment in people, capability, and leadership at all levels—this is your moment.
You will bring:
- Proven experience in strategic leadership, income generation and organisational development
- A strong connection to our mission and values
- Exceptional relationship-building and ambassadorial skills
- Confidence leading capital projects and working with professional advisors
- A passion for social impact, innovation, and compassionate service
This is a rare and exciting opportunity to shape the future of a well-established charity and lead the delivery of life-changing services across Devon, Cornwall and beyond.
To apply:
Download the full candidate brief and for a confidential conversation with our recruitment partners Public Leaders Appointments, please contact Melissa Stewart (details in the attached)
Apply by sending your CV and a cover letter (each max 3 pages) outlining your motivation and suitability (applications submitted without a cover letter will not be considered)
Deadline: Midday, Friday 18 July 2025
Interview date: TBC August. Plymouth
If you are interested we encourage conversations with our recruitment partners Public Leaders Appointments. Please contact Melissa Stewart (details in the pack).
To apply, please submit a CV, supported by a cover letter, (each document should be no more than
3 sides of A4) outlining your motivations for applying (affinity for our vision and mission) and highlight
how your skills, knowledge and experience meet the requirements as set out in the brief. (applications received without a cover letter will not be considered)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We Are Survivors are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Role
We're looking for a Senior Trauma Informed Therapist to join the team. Leading peer-mentoring support to trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery.
You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our Community Development and Criminal Justice Services teams to ensure survivors have access to the right support. All staff have a Thematic Leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.
About You
You’ll be someone who is a qualified and experienced therapist working with trauma. We’re especially keen to hear from people with experience in working with men, sexual harms and supporting therapists and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you.
Main Duties and Responsibilities
• Lead peer-mentoring support to trauma-informed therapists.
• Deliver trauma-informed therapeutic services.
• Lead accurate clinical record keeping of therapeutic service interventions.
• Lead the supervision of therapeutic services waiting lists.
• Undertake specific therapeutic projects as directed by the Executive Team.
Organisational Core Responsibilities
• Stringently uphold the organisation’s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors.
• Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities.
• Ensure 100% of the work you carry out is for the achievement of the mission “to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse” and vision “a society where no male survivor is left behind”.
• Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office.
• Respect individuals right to anonymity within and outside of the organisation.
• Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries.
• Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation.
• Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control.
• Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally.
• To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities.
Person Specification
The following attributes are Essential for this role:
Registration:
• BACP, UKCP, BPS (or equivalent).
Qualifications:
• Counsellor/Psychotherapist (BACP or other appropriate membership body recognised).
Knowledge and Experience:
• Experience of coaching or mentoring.
• Understanding of issues relating to rape and sexual assault, particularly those relating to boys and men.
• Experience of providing 1:1 counselling/psychotherapy.
• Experience in data management and information governance.
Skills:
• Ability to prioritise own work load.
• Good written, verbal and interpersonal communication skills.
• Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system.
The following attributes are Desirable for this role:
Registration: Non applicable.
Qualifications:
• Masters Level or above in Counselling/Psychotherapy.
• EMDR / Post Graduate Diploma in CBT.
Knowledge and Experience:
• Previous experience of working within a highly confidential setting, adhering to data governance.
• Previous experience of working within the voluntary, community or social enterprise (VCSE) sector.
Skills:
• A commitment to diversity, inclusion and anti-oppressive practice.
• Mentoring.
Why Join Us?
· A competitive salary.
· Annual leave package with incremental rises plus bank holidays.
· Company sick pay.
· Birthday annual leave.
· Monthly clinical supervision.
· Pension contribution.
· A range of discount and benefit programmes.
How to Apply
Apply by sending your CV and a short supporting statement (max 2 page)
Interviews are expected to take place on 7th and 8th August.
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice (see attached)
Equal Opportunities
We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.
We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working exclusively with a well-known charity, who are seeking a Direct Marketing and Legacy Manager. This exciting opportunity begins in September on a 12-week contract, making it ideal for someone finishing a contract in August or looking to start a new role after the summer break. There is also the potential for this position to become permanent following the initial contract period.
This role is crucial in supporting the strategic direction and operational plans for individual giving programmes, including appeals, regular giving, and legacies, with the aim of maximising net income from both new and existing streams. The Direct Marketing and Legacy Manager will play a key part in reigniting the legacy programme and growing overall Individual Giving income to ensure long-term support for their service users.
Key responsibilities:
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Work with the Head of department to plan and oversee retention and acquisition campaigns, ensuring they meet income and expenditure targets.
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Create KPIs and income targets, measuring and reporting on progress against the Individual Giving and Legacy strategy, making data-driven decisions.
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Further the Digital Strategy, optimising digital response as a primary opportunity.
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Develop and implement a multi-year legacy strategy to build a strong legacy pipeline, consistently meeting or exceeding annual income targets.
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Develop and manage new Retention and Acquisition initiatives.
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Manage existing activities, review, evaluate, and report on them in a timely manner to optimise and expand income goals.
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Ensure close working across the organisation to demonstrate impact and build collaborative funding approaches.
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Maintain up-to-date knowledge on sector and market trends and the legal environment impacting legacy fundraising.
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Create a legacy stewardship plan and manage the portfolio of legacy supporters and prospects.
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Create clear supporter journeys for new and existing supporters, legacy donors, and prospects.
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Write and coordinate the delivery of persuasive legacy marketing, cultivation, and stewardship materials.
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Maintain meticulous records on the CRM and work closely with the Legacy Administrator to ensure income is properly received, recorded, and reported.
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Build excellent working relationships with colleagues across the organisation and key partners.
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Work with other members of the team to create a long-term strategy to improve joint communications.
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Work with the communication team to build a bank of personal stories for compelling appeals.
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Manage expenditure and work with the Head of department on budget management and pipeline reporting.
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Contribute to a supportive, high-performing, and collaborative working culture.
Person Specifications:
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Excellent organisation, time management, and multi-tasking skills.
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Excellent communication (oral and written) and interpersonal skills, with a passion for delighting supporters.
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Knowledge of fundraising laws and regulations in relation to data protection and compliance.
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Extensive knowledge of the Institute of Fundraising Code of Practice.
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Experience of managing direct marketing campaigns in a charity environment and direct experience of overseeing a legacy strategy to build or re-invigorate a legacy pipeline.
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Experience of managing external agencies and suppliers.
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Experience of detailed analysis and evaluation of activities.
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Experience of developing digital communications.
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Strong experience of legacy fundraising with a proven track record of meeting or exceeding six or seven-figure annual legacy income targets.
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An outstanding track record and aptitude for creating meaningful connections with high-value prospects and partners.
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Experience planning and executing annual stewardship activities and events.
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Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
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Management or mentorship of staff and/or volunteers.
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Previous budget and KPI management experience, including preparation of annual fundraising strategies, plans, and reports.
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A proactive, self-starter who is comfortable working alone but can also be a team player.
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Ability to take a hands-on approach in a rapidly changing environment, adapting as necessary.
What’s on Offer:
- £181.74 daily rate + £27.26 daily holiday pay (£209.00 total PAYE)
- Hybrid working, one a day per week in central London
- Full-time opportunity or 0.8 considered
- 12 week contract
- 15th September start date
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
Our client has chosen to partner with us exclusively on this recruitment, so any speculative CVs received directly will be forwarded to us.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
JOB PURPOSE
The main purpose of this post is to provide comprehensive financial management for Bradford Hospitals Charity, ensuring accurate reporting, robust financial controls, and effective management of the Charity's financial position.
The Finance Manager will play a critical role in supporting the charity through its exciting transition to independence, establishing appropriate financial systems, controls, and procedures to ensure the charity can operate effectively as an independent organisation. This will include developing new financial governance structures and helping to shape the charity's financial strategy for the future.
The Finance Manager will lead on all aspects of the Charity's financial management, providing accurate and timely financial information to support decision-making by the Charity Director and Trustees. They will be responsible for ensuring compliance with relevant professional standards, Charity Commission requirements, and NHS guidelines.
The postholder will maintain a close working relationship with the Trust finance team to benefit from their expertise while ensuring the Charity's specific financial management needs are met during and after the transition to independence. The Finance Manager will be supported by the Deputy Director of Finance and the Chief Financial Officer, who will provide guidance on compliance with Charity Commission requirements, financial governance, and wider strategic financial management to ensure the role is well-connected within the broader financial structure.
Working collaboratively with fundraising and operational colleagues, the Finance Manager will help maximise the use of charitable funds to benefit patients and the Trust.
JOB DIMENSIONS
The post will have responsibility for the Charity's financial systems, including managing and monitoring all charitable income and expenditure, financial forecasting, producing monthly Financial and management accounts, annual accounts, and maintaining effective control systems.
A key aspect of this role is managing the Charity's portfolio of trust funds, which consists of various restricted, designated and unrestricted funds. The Finance Manager will be responsible for ensuring that all donations are correctly allocated to the appropriate funds, that expenditure from these funds complies with donors' wishes and charity law, and that fund balances are accurately tracked and reported.
The postholder will carry out their duties in line with departmental accounting policies, and with reference to Trust Standard Financial Instructions (SFIs) & Standing Orders (SOs), as well as charity-specific financial regulations and requirements.
The Finance Manager will provide expert financial advice to fund advisors, Charity staff, and the Charity Director, taking initiative to achieve agreed results and working independently on a day-to-day basis within clearly defined policies, protocols, procedures, and codes of conduct. While having significant autonomy in managing the charity's finances, the postholder will not work in isolation but as part of a supportive network that includes senior finance leadership within the Trust.
Please refer to the attached Job Description and Person Specification for more information about the role.
The client requests no contact from agencies or media sales.
Join Savera UK
Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.
This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.
You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.
You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.
Savera UK provide all staff with:
Holiday: 28 days annual leave, plus bank holidays
Training and Development: Training and development opportunities
Wellbeing: External supervision and other wellbeing opportunities
Pension: Employer contribution of 3% gross of employment
Primary purpose of the job:
The successful candidate’s overall responsibilities will be the Savera UK Youth and Education programme and facilitating and assisting the Savera UK Youth Advisory Board with their youth engagement activities, campaigns and programmes.
Please see the full Job Description and Person Specification for further details.
Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.
Registered address: 151 Dale Street, Liverpool L2 2AH
Company Number 7564891
Charity Number 1145564
Please download and read the Job Description and Person Specification or visit the Savera UK website.
Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised. Please send a CV and covering letter, outlining your suitability for the post, and complete the equal opportunities monitoring form. Applications that don’t include a covering letter, as specified, will be automatically rejected.
Please ensure that your covering letter clearly relates to the essential specifications required, as per the Job Description.
Closing date for applications: 5pm Friday 18th July 2025
We will end ‘honour’-based abuse and harmful practices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Senior Business Development Specialist
Salary: £48,166 to 49,558
Location: London
Tenure: Permanent Full time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you ready to bring your strategic insight, fundraising expertise, and passion for justice into a role that directly supports some of the world’s most vulnerable communities?
Do you have a excellent track record of securing humanitarian and climate resilience funding?
Do you have the knowledge and engagement skills with institutional donors?
Than we'd love to hear from you!
ActionAid UK is seeking a Senior Business Development Specialist to join our Institutional Funding Business Development team, where you’ll take a leading role in shaping and securing high-value humanitarian funding partnerships that empower women and girls to thrive in the face of crisis.
In this pivotal role, you will drive forward the development of innovative and impactful funding proposals, build relationships with major humanitarian donors such as FCDO, UN agencies and the START Network, and lead complex bids that unlock resources to support ActionAid’s global emergency and resilience work. You’ll work collaboratively with country teams and technical specialists across the ActionAid Federation to coordinate successful donor engagement strategies, shape competitive tenders, and ensure every submission reflects the bold, feminist approach at the heart of our work.
Your expertise will be crucial in cultivating strong relationships—whether it’s influencing international donors, negotiating with consortium partners, or supporting ActionAid countries to secure major contracts. You’ll be part of a close-knit, high-performing team that thrives on collaboration, integrity, and purposeful action. You’ll also contribute to wider strategic planning efforts, strengthening our funding base and deepening our presence in the humanitarian funding landscape.
If you have experience in institutional fundraising, a track record of securing multi-million-pound grants, and a passion for women’s rights and humanitarian response, then this is your opportunity to step into a role where your leadership will directly fund lasting impact. Join us and help create a world where every woman and girl lives free from violence, fear, and inequality.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities. If you’re a confident communicator with a proven track record of securing major gifts from trusts and foundations—and you’re ready to apply your skills to a bold, feminist organisation making real impact across the globe—then we can’t wait to meet you. Step into a role where your voice matters, your relationships drive change, and your ambition has purpose.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
Your new company
A London-based university is seeking a HR Policy Advisor for a 12-month maternity cover.
Your new role
The Human Resources Division supports all people management activities across the school and is committed to delivering high-quality and customer-focused services. Reporting to the Director, HR Policy and Employee Relations, this post is responsible for maintaining existing HR policies and contributing to the development of new policy in consultation with a wide range of HR colleagues and stakeholders across the School.
This role also supports the development and implementation of key employee engagement and wellbeing projects. This includes playing an important role in developing and implementing initiatives and actions that emerge from staff feedback and annual benchmark reports. The post-holder will present a positive and efficient image of the Human Resources Division, working collaboratively with colleagues inside and outside the Division in order to deliver high-quality solutions that contribute towards the School's strategic agenda.Key responsibilities will include:
Policy Development:
- To stay informed of new legislative developments and ensure that appropriate revisions to HR policy are made accordingly, as well as working with the Director, HR Policy and Employee Relations to ensure that the wider HR Division is aware of the changes.
- To undertake appropriate policy benchmarking across the sector and with other leading organisations (both public and private).
- To support in ensuring that the university has a set of up-to-date and appropriate HR / employment policies and that these are accessible to staff and line managers, maintaining a regular programme of monitoring, review and improvement.
- To contribute to the development of discussion papers, with appropriate recommendations, for consideration by the HR Management Board, School Management Committee (SMC) and trade unions.
- To effectively engage and consult with appropriate representatives of the staff community in the development of HR/employment policies.
- To work collaboratively with other HR colleagues (e.g. HR Partners, Organisational Learning) to develop effective communication strategies to ensure that LSE policies are well communicated and widely understood.
Employee Engagement Projects
- To co-ordinate (i.e. arranging meetings, formulating the agenda, taking minutes and monitoring and following up on resulting actions) and / or participate in a number of internal working groups and consultative forums with trade union members, HR colleagues and managers around the school.
- To support ongoing activities relating to staff engagement and wellbeing, e.g. related projects, events and initiatives.
- To produce draft reports and initial analyses to support the development of new projects and initiatives.
- To support the Director, HR Policy and Employee Relations in monitoring the progress of both individual projects and progress against over-arching action plans, e.g. the School's Gender Pay Gap report.
- To take on the role of Data Lead for the HR Policy Team, supporting with developing the reporting and analytics roadmap, refining the data model to enable better use of available data and providing feedback on data quality issues.To liaise with the Information and Systems team, and other relevant colleagues as required, to produce timely and accurate management information to support project and development work within the team.
- To plan, organise and communicate the school's annual flu vaccination clinics, liaising with external and internal stakeholders, to ensure that this runs effectively.
- To complete annual benchmarking reports, developing and implementing action plans based on feedback.
What you'll need to succeed
- Previous experience of working in a large HR department supporting a complex and diverse organisation
- Can demonstrate a sound knowledge of UK employment legislation and HR good practice, with experience of advising colleagues and managers on HR policy and procedure
- Experience of developing or contributing to HR policies across a range of topics
- Excellent knowledge of Microsoft Office: Word, Excel, PowerPoint and Outlook
- Experience of servicing committees and/or organising events
- Experience of producing accurate minutes and/or meeting notes
- Ability to communicate in a diplomatic, tactful and courteous manner with a wide variety of people, at all levels, in the most appropriate format
- Excellent written skills i.e. ability to produce clear and professional policy, procedure and guidance documents
- Ability to exercise discretion and deal professionally with confidential and/or politically sensitive information
- Evidence of effectively understanding large amounts of moderately complex information and compiling succinct summaries
- The ability to undertake research from a wide range of sources, using a range of techniques to gather and analyse relevant information.
- Previous experience within the Higher Education sector would be an advantage.
What you'll get in return
A hybrid-working pattern: 2 days a week in the office, 3 days working from home
A salary of between £42,679 and £51,000- depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
In this role, you’ll be responsible for identifying funding opportunities, crafting compelling grant applications, and securing the resources we need to expand our impact. You’ll work closely with teams across the organisation to shape fundable projects and ensure our proposals reflect both our strategic priorities and the needs of the communities we serve.
At Age UK Oxfordshire, grants from charitable trusts and foundations are a vital source of income—enabling us to deliver life-changing services for older people and unpaid carers across the county. As we implement an ambitious new strategy to double our voluntary income by 2030, we’re investing in the growth of our trust fundraising to help bring that vision to life.
We’re looking for a skilled and proactive Trusts and Foundations Manager to lead this work. In this role, you’ll be responsible for identifying funding opportunities, crafting compelling grant applications, and securing the resources we need to expand our impact. You’ll work closely with teams across the organisation to shape fundable projects and ensure our proposals reflect both our strategic priorities and the needs of the communities we serve.
This is a fantastic opportunity to play a central role in our future—helping to unlock vital funding, strengthen our grant-making relationships, and support older people and unpaid carers across Oxfordshire for years to come.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.