Coordinator jobs in London

Global Programs Events and Project Coordinator

Job Overall goal: Support the delivery of global events and the creation of a range of content, ensuring both align with the charity’s objectives, including activities designed for a global audience.

Job Location: Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.

Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”. Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources.
This is an exciting opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.

Job summary
We are seeking a highly organised and proactive individual to join our team. This role focuses on supporting the administration and delivery of events, ensuring smooth coordination, logistics, and a high-quality participant experience. It also includes stakeholder management, maintaining clear communication and strong relationships with attendees, partners, and internal teams. In addition, the role contributes to content development (both print and digital), and supports the contextualisation and translation of resources for global audiences.

Key Responsibilities:
Event Planning and Support

• Assist in the planning, coordination, and delivery of event logistics.
• Liaise with stakeholders, including vendors, venues, and service providers, to ensure high-quality event delivery.
• Manage delegate booking systems, taking ownership for providing prompt and professional support to attendees and stakeholders via phone, messaging and email, and delivering excellent delegate care throughout events.
• Maintain and regularly update registration systems and databases, ensuring high levels of accuracy and data integrity.
• Provide on-site event support, including set-up and liaising with AV and logistics teams to ensure smooth execution.
• Support campaign and project planning, including tracking content-related budgets for approval.
• Maintain and update event timelines and the global content calendar, ensuring progress is accurately reflected.
• Assist in the planning and delivery of special event elements (e.g. consultancy clinics).
• Monitor and track project costs, ensuring value for money.
• Process and input event-related receipts and expenses, supporting accurate and timely monthly accounting.
• Use initiative to flag any risks to project delivery, supporting timely resolution.
• Support wider projects across programmes and charity operations as required.

Communication & Content Delivery

• Assist in the creation of event materials, including digital resources, workbooks, email campaigns, websites, and related content.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Assist in repurposing content into multiple formats to support wider reach and usability.
• Support the preparation and distribution of monthly comms emails.
• Assist with proofreading and formatting event content.
• Support the development and maintenance of an online training portal for specific programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Cultural Adaptation & Coordination

• Assist with the localisation of content to ensure materials are culturally appropriate, assisting communication with translators and stakeholders to help adapt resources for different cultural contexts.

Evaluation & Reporting

• Assist in tracking the performance of content and programs through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
• Support the preparation of content and project reports, including metrics and evidence required for various audiences.
•  

General & Organisational

• Actively contribute to team meetings, planning sessions, and creative brainstorming.
• Occasional evening and weekend work and travel may be required for event support.
• Any other duties as required.

Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.

Experience (Essential):

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission, with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• The ability to manage multiple tasks and deadlines simultaneously.
• High attention to detail and accurate.
• Highly administrative and customer service focused.
• Demonstrated creativity and the ability to translate ideas visually, demonstrated via portfolios, academic work, or volunteer projects.
• Ability to work collaboratively in a team environment, with strong interpersonal skills.
• Professional in appearance and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.

Experience (Desirable but not required):

• Some experience supporting events.
• Administrative and customer service experience.
• Some experience producing content creation across print and digital formats.
• Additional language.
• Experience using design software e.g. Adobe and Canva.

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential). We welcome applications from graduates who are eager to learn and develop in the role.
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable).

Benefits

• This is a full-time position (Monday-Friday)
• Start as soon as possible.
• This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs.
• Salary £27K-£30k depending on previous experience.
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST.
• Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development.

Performance and Insight Coordinator
Full time, 37.5 hours per week
Remote (UK), home working with regular travel
Salary £39,004 per year, plus benefits

About the Role
Here at Fire Fighters Charity, we are here to help all serving and retired members of the UK’s fire family to live healthier and happier lives.

We’re looking for a Performance and Insight Coordinator to help us better understand our performance, impact and relationships, and use that insight to drive improvement across the organisation.

Working within our Change and Innovation team, you’ll play a key role in bringing together data, feedback and relational insight from across the organisation and our partners. You’ll gather and analyse both quantitative data (such as service performance and reach) and qualitative insight (including staff feedback, stakeholder views and “soft signals”) to build a complete picture of how we’re performing.

You’ll work closely with colleagues across teams and with external partners, including Fire and Rescue Services (FRS), to capture and analyse relationship insight. By connecting this with performance data, you’ll help identify emerging trends, risks and opportunities.

A key part of the role will be turning complex information into clear, actionable insight. You’ll produce dashboards, briefings, heatmaps and reports tailored to different audiences, enabling teams and leaders to make informed decisions and continuously improve.

You’ll also support strategic planning and innovation by feeding insight into change activity, tracking learning, and helping embed a culture of reflection, feedback and improvement across the organisation.

This role is subject to a basic DBS check.

About You
You are confident working with both data and people, able to bring together numbers, feedback and observations to tell a clear and compelling story.

You’ll have experience in a role involving data, as well as research, engagement or service delivery, with a proven ability to analyse diverse information and translate it into meaningful insight. You’re comfortable working across teams in a complex organisation and understand the importance of strong stakeholder relationships.

You’re a skilled communicator, able to present information clearly to a range of audiences, including senior leaders and non-specialists. You’re also highly organised, able to manage multiple priorities and work collaboratively across geographically dispersed teams.

With strong emotional intelligence and listening skills, you can create safe spaces for feedback and ensure insight is captured consistently. You’re comfortable navigating ambiguity, spotting patterns, and identifying what matters most.

You’ll also bring:

• Experience working with both qualitative and quantitative data
• Strong analytical and problem-solving skills
• Experience using data visualisation tools (Tableau strongly preferred), Microsoft applications, and CRM systems (. previous ues of Salesforce is advantageous)
• A proactive, flexible and solution-focused approach
• A commitment to continuous learning and improvement

Above all, you’re motivated by using insight to drive positive change, improve services, and strengthen relationships.

How to Apply
Please submit your application via our online portal, no later than midnight on 7 June 2026.

Interviews are planned for week commencing 15 June 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

 

FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.

The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.

We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.

The ability to speak Welsh, or a willingness to learn, is desirable.

Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.

As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.

For more information, including accessible formats, please see the attached document.

Interviews will be held via Microsoft Teams, in the week commencing 6th July.

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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.

Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.

Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.

Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.

Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.

Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.

I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.

Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.

This is an exciting opportunity to make a real difference by supporting residents with social, practical and wellbeing needs at the point they need it most.

This role involves shift work, including weekends, so we’re looking for someone flexible, proactive, compassionate and confident working in a busy setting.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and  Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

 

Why Work for Us

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

To support the development and delivery of inclusive programmes and supported employment opportunities for learning disabled people, ensuring participants receive appropriate supportwhile helping to build sustainable opportunities through partnerships and funding. 

Main duties and responsibilities 

Programme and participant support 

• Act as a key contact for learning disabled employees, volunteers and programme participants. 

• Support individuals to engage confidently in activities, work placements and employment opportunities and seek progression routes for all learning-disabled employees. 

• Help identify support needs and practical adjustments to enable participation in clubs and employment programmes. 

• Liaise with staff, families, carers and external support organisations where appropriate. 

• Ensure programmes remain accessible and inclusive. 

Programme coordination 

• Coordinate and oversee learning disability-focused activities: Tuesday evening adult social club; Friday evening youth sport club; hospitality and front of house employment programme. 

• Support scheduling, attendance monitoring and participant communication. 

• Gather feedback, outcomes and participant stories. 

• Help develop new opportunities and pathways for participation, skills and employment. 

• Work with staff across the organisation to embed inclusive practice. 

Funding and development 

• Research grants, trusts and funding opportunities related to disability inclusion, supported employment and community programmes. 

• Support preparation of funding applications and contribute information, participant case studies and impact evidence. 

• Build relationships with local organisations, partners and funders. 

• Help identify opportunities to grow and sustain the role and associated programmes. 

• Maintain records of participation and outcomes. 

• Collect evidence demonstrating impact and learning. 

• Contribute to reports for funders and stakeholders. 

Person specification 

Essential

• Experience working alongside learning disabled people in community, arts, employment or education settings. 

• Strong relationship-building and communication skills. 

• Understanding of inclusive practice and reasonable adjustments. 

• Ability to work independently and identify opportunities. 

• Good organisational skills with an ability to keep accurate records 

• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet 

Desirable

• Support Work qualification or equivalent is preferred but not mandatory 

• Experience with fundraising, partnerships or bid writing desirable 

• An understanding of pan disability and employment

• Local to SEACC 

Location: Hybrid – office in High Holborn London/homeworking
Salary: Band 3 £32,200 - £36,328 per annum (depending on experience)
Contract: Permanent
Hours: Full-time (37.5 hours per week)
Start: As soon as possible
 
About us:
 
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.
 
About the role
 
This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
 
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high-quality data, and running accurate reports to time and target.
 
What you’ll need to succeed
 
It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets. You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions. 
 
Knowledge of the health sector and working with hospitals or similar are desirable but not essential.
 
What you’ll get in return
 
In addition to a competitive salary you will also have access to a benefits package including:

• 25 days holiday per year, increasing to 30 with length of service (plus the option to buy or sell up to 5 days per year);
• life assurance;
• flexible working (expectation of at least 2 days per week in the office);
• interest-free season ticket loan;
• enhanced pension scheme with up to 8% employer contribution;
• enhanced sick pay;
• enhanced maternity/adoption pay;
• employee assistance programme;
• access to a range of benefits and discounts focused on Health & Wellbeing, Family, Technology and Exercise & Fitness;
• support with further academic/professional development.

 
How to apply 
 
Please download the JD for full role responsibilities and further information. 
 
Please submit an up-to-date CV and cover letter highlighting how your experience aligns with the role, via the apply now button. 
 
Interviews will be held on a rolling basis, please note the advert will be closed early if an appointment is made therefore please do not delay in applying.
 
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
 
REF-228 560

Hours: 36 hours per week

Contract: 3 years fixed term

Location: Surbiton/London (with some Hybrid working)

About the Role

Lead delivery of a schools programme supporting young carers and building partnerships across education settings.

Key Responsibilities

• Deliver programme
• Build partnerships
• Train staff
• Improve outcomes
• Report impact
• Ensure safeguarding

Further information about the role can be found in the Recruitment Pack.

To apply, please complete the attached Application Form.

Closing date: Monday 15th June 2026.

Interview date: W/C 22nd June 2026.

Make a difference to Young Carers in Kingston.

Introduction to Reset

Reset is a bold new incubation designed to dramatically change the lives of some of the most vulnerable children in England today for the better.

Reset exists for children who are on, or at risk of being placed on Deprivation of Liberty orders due to the high risks they face from themselves or others, their complex and intersecting needs, and due to the lack of effective support available.

The children Reset will support are likely to be aged 12 to 18 and face complex challenges that often stem from the impact of traumatic childhood experiences, such as mental ill-health, self-harming, being sexually and/or criminally exploited and getting caught in harmful risk-taking behaviours including the use of harmful substances such as drugs and alcohol.

Reset is determined to ensure that, wherever possible, children are able to thrive back within their own families and/or communities.

About the role

We are looking for a highly organised, proactive and thoughtful coordinator to support the Chief Executive and founding team during this exciting early stage of Reset’s development.

Alongside executive support, this role offers exposure to the breadth of work at Reset, from operations to communications, philanthropy and wider organisational work.

To thrive in the role, you will be highly organised, proactive, detail-oriented and keen to contribute across a small and ambitious team where no two days will be the same. You will enjoy working flexibly and collaboratively, building relationships, and helping things run smoothly for the team and partners around us.

This role will play an important part in helping shape Reset’s culture, systems and ways of working during this early stage of development.

With a strong commitment to your growth, we offer support to help you excel professionally and advance your career, as well as a flexible working culture that champions both impact and balance. We provide in-office collaboration time with genuine flexibility to support your wellbeing, personal commitments, and life outside work.

Job Description

The role:

Reset’s Coordinator will provide high-quality organisational and administrative support to the Chief Executive and wider founding team, enabling them to work efficiently and to maximum effect.

You will play an important role in keeping the organisation running smoothly day-to-day while driving key projects and priorities across the organisation. As part of a small, high-impact team, you will gain broad exposure to a wide range of work, take on real responsibility and play a vital role in helping Reset establish itself successfully.

This role would suit someone who is highly organised, eager to learn and energised by a fast-moving and mission-driven environment where priorities shift and no two days are the same.

Key responsibilities

Executive Support

• Proactively manage complex diaries, scheduling and meeting coordination for the Chief Executive and senior team
• Anticipate the needs of the senior team by keeping on top of key priorities
• Coordinate travel, accommodation and logistics
• Prepare meeting agendas, papers and briefing documents
• Take notes, track and follow through on actions from meetings where required
• Draft emails, presentations and other documents
• Support preparation for external meetings, events and presentations

Coordination and Administration

• Support the delivery of organisational priorities and projects
• Maintain clear systems, records and filing processes
• Facilitate internal meetings and team logistics
• Assist with office management and operational administration
• Support governance processes, including preparing papers for board meetings

Stakeholder Support

• Act as a professional and welcoming point of contact for external partners and stakeholders
• Manage meeting logistics and support ongoing communications
• Support follow-up actions and relationship management

Wider team support

• Contribute to building a positive, organised and collaborative team culture
• Proactively contribute to improving systems, processes and ways of working across Reset
• Support ad hoc projects and tasks across the organisation
• Take initiative and help solve problems as they arise
• Support research, briefing and background preparation across organisational priorities where needed

Who we are looking for

We are looking for someone who is organised, proactive and keen to learn and who is comfortable in a small, evolving organisation where priorities may change quickly. You do not need extensive experience, but you do need strong judgement, attention to detail and a willingness to take ownership.

Essential skills, experience, and attributes

• Passionate about creating a fairer society where all young people thrive
• Previous administrative, operations or coordination experience, ideally supporting senior level staff or small teams
• Excellent organisational, time management and planning skills with the ability to manage multiple priorities and work independently
• Strong interpersonal and communication skills, both written and verbal, with the ability to build positive working relationships at all levels
• Proactive, adaptable and solution-focused, with the willingness to take initiative in a start-up environment
• A commitment to implementing and improving systems, processes and ways of working as the organisation grows
• High level of attention to detail and accuracy in managing information, schedules and documentation
• The ability to exercise good judgement Strong IT skills, including confidence using Microsoft Office / Google Workspace
• Ability to work with discretion, professionalism and confidentiality, including working with confidential documentation and information
• Right to work in the UK

Desirable experience

• Experience working in a charity, education, public service or start-up environment
• Experience organising meetings, events or projects
• Interest in social impact, children’s services or systems change

Development Opportunity

This role offers an excellent opportunity to learn and grow within a fast-moving, mission-driven organisation. The successful candidate will work closely with experienced senior leaders and gain broad exposure across how a new organisation is built and run, including operations, partnerships and organisational development.

Over time, there will be opportunities to take on greater responsibility depending on your strengths and interests.

Incubation by Purposeful Ventures

Reset will be incubated by Purposeful Ventures.

About Purposeful Ventures

Our vision is of a fairer society where all young people thrive.

Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years.

We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change.

We are working with a wide range of organisations across the following portfolio areas to build and strengthen outstanding organisations that deliver systemic impact.

The vision of Purposeful Ventures is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.

To date, Purposeful has provided Reset with expertise and funding to complete an 18-month research, feasibility and development phase to enable the ground to be laid to establish the initial Reset Practice in Autumn 2026. By launching Reset as an incubation, Reset benefits from the oversight, governance, expertise, operations (HR, finance, and IT) and network of the Purposeful team while being able to focus on the delivery of creating Reset as an organisation that can have immediate impact and flourish in the future.

We are excited to begin the search for Reset’s Coordinator. We have secured initial funding and are actively securing funding for the full two-year pilot, which includes funds for these roles. We appreciate that candidates are likely to need clarity around timing, funding and transitions, and we will have open discussions with candidates about fundraising milestones during the interview process.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

Why Work for Us:

• Hybrid working

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

We’re looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service.

In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records. You’ll also help keep the PA Register up to date, monitor training compliance, and ensure residents and applicants receive clear, timely support.

You’ll work closely with our partners, respond to enquiries via phone and email, triage requests, and help match people with the right support. This is a great opportunity for someone who enjoys organisation, problem-solving and working with people from diverse backgrounds.

We’re looking for someone with strong admin and communication skills, a person-centred approach, and the ability to manage a busy workload with attention to detail.

Join us and make a real difference to people’s independence and wellbeing in Bexley.

Castlehaven Community Association is looking for an organised and proactive Project Coordinator to support the delivery of our popular Ageactivity 60+ programme [AA60+] for older people over the age of 60.

The role will focus on promoting the physical & mental wellbeing & challenge loneliness & isolation in older adults in the local Community. Supporting the Project Manager with service delivery, adminstrative record keeping, volunteeer management, feedback and evaulations and ensuring the smooth running of the AA60+ Project.

Customer Experience Coordinator

Salary:
Living Onsite – £25,685 per annum (Band C, Level 3)
Living Offsite – £27,445 per annum (Band C, Level 3), inclusive of OLW

Location: Gilwell Park, Chingford, E4 7QW
Contract Type: Permanent
Working Hours: 35 hours per week, worked on a rota basis including weekends

About the Role

We’re looking for a proactive and customer-focused Customer Experience Coordinator to help create exceptional experiences for visitors at Gilwell Park. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships, and supporting unforgettable outdoor adventures.

In this role, you’ll play a key part in understanding customer needs, guiding them towards the right experiences, and supporting centre teams to ensure every visit runs smoothly from booking through to aftercare.

Key Responsibilities

Customer Service & Bookings

• Deliver professional and friendly support across phone, email, live chat, and social media channels.
• Advise customers on suitable products, activities, and booking options tailored to their needs.
• Maintain high service standards in line with SLAs and brand expectations.
• Manage customer bookings from enquiry stage through to post-visit support.

Administration

• Process bookings, enquiries, and customer information using internal systems including SharePoint, Cinolla, and Zendesk.
• Handle payments, invoices, and other routine financial administration tasks.
• Support the conversion of enquiries into confirmed bookings.

Centre Support

• Assist in planning activity programmes suited to customer and group requirements.
• Work collaboratively with centre teams to ensure a seamless customer journey.
• Support operational procedures, compliance requirements, and safety checks.

About You

We’re looking for someone with:

• Previous experience delivering high-quality customer service.
• Experience within outdoor education, residential centres, hospitality, leisure, or a related sector.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent organisational skills with strong attention to detail.
• The ability to manage multiple priorities while maintaining a positive customer experience.

Why Join Us?

This is a fantastic opportunity to join a passionate team dedicated to creating memorable experiences in a unique outdoor environment. You’ll gain valuable experience in customer engagement, operations, and adventure-based hospitality while working at one of the UK’s leading activity centres.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Sunday, 7th June 2026

Interviews will be held in person at Gilwell Park on Tuesday, 16th June 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

We are seeking a proactive, organised and relationship-focused Community & Volunteer Events Coordinator to lead the coordination and delivery of community projects, family activities and volunteer engagement opportunities across Camden and Islington.

This is a hands-on operational role focused on strengthening community connections, increasing family engagement and supporting inclusive, welcoming activities for families accessing our services.

The postholder will coordinate a varied programme of projects, groups and events while building positive relationships with community partners, venues and local stakeholders. They will play an important role in identifying opportunities for collaboration, reducing barriers to participation and supporting innovative approaches to community engagement.

Main Role & Responsibilities

 

The Programme Resource and Content Assistant supports the development, maintenance and continuous improvement of Ygam’s programme resources and content.

The role has responsibility for the coordination and delivery of the Ygam Alumni newsletter, contributes to the design and updating of programme resources, and supports the implementation of changes arising from programme reviews, evaluation and feedback. Working closely with Programme, Insight and Content colleagues, the post holder helps ensure resources remain current, high‑quality and responsive to learning and impact findings.

 

Who Are We Looking For?

 

We are looking for a highly organised, detail‑focused and proactive individual with strong written communication skills and an interest in digital education and harm prevention.

You will be comfortable working collaboratively across teams, supporting content development and programme improvement, and managing regular outputs such as newsletters and resource updates. You will bring a positive, adaptable approach, with the ability to balance creativity with accuracy and consistency.

 

Role Requirements

Alumni communications and engagement

• Oversee the planning, production and distribution of the Ygam Alumni newsletter, coordinating content contributions from across teams.
• Ensure Alumni communications are clear, engaging, accurate and aligned with organisational priorities.
• Support continuous improvement of alumni engagement through feedback and insight.

Programme resource and content support

• Support the design and update of programme resources and content, including digital and downloadable materials.
• Make agreed updates and improvements to resources following programme reviews, evaluation findings and feedback from delivery teams.
• Ensure resources are version‑controlled, accessible and stored appropriately.

Programme review and continuous improvement

• Support the implementation of changes arising from programme reviews, working closely with Programme and Insight colleagues.
• Help track actions, updates and improvements to ensure changes are completed accurately and on time.
• Contribute to maintaining high standards of quality, consistency and alignment across programme content.

 

Collaboration and quality assurance

• Work collaboratively with Programme, Content and Insight teams to ensure resources are evidence‑informed and delivery‑ready.
• Support checks for accuracy, clarity, safeguarding and inclusivity across programme materials.
• Assist with administrative tasks related to content management and programme support as needed.

 

Person Specification

 

Essential

• Strong written communication skills, with experience producing or supporting newsletters, content or programme materials.
• High attention to detail and the ability to manage updates, versions and changes accurately.
• Strong organisational skills and ability to manage multiple tasks and deadlines.
• Experience working collaboratively within a team environment.
• Confidence using digital tools and systems to support content and resource management.

 

Desirable

• Experience supporting programme delivery, learning or education resources.
• Familiarity with digital learning or online resource development.
• Experience working with feedback, review or evaluation processes.
• Experience using CRM or content management systems.

 

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries. 

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

The Role 
SEO Europe was launched in 2021, with its first France programme piloting in 2023. As we continue to grow our presence and impact in France, we are looking for a highly motivated Programme Coordinator to support the development and delivery of our student programmes and outreach initiatives. 

We have a strong focus on gender balance and social inclusion and are seeking someone who is passionate about helping more female students and other underrepresented students from low-income backgrounds build successful careers in competitive industries, particularly within finance and investment management. 

As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries, and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. 

In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care. 

We are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential. 

This position offers substantial responsibility and opportunities for professional advancement. 

If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as: 

• SEO Potenti’ELLE events: Celebratory events showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.

• France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access to internship opportunities at top investment banks, asset managers and alternative investment funds.

• SEO Europe Finance Academy: A 1-month immersive event taking place online and in Paris, and designed to educate and train students intending to secure summer and off-cycle internships, while providing authentic exposure to top employers and demystifying the industry landscape and application process.

• Student Outreach: Implementing outreach campaigns to help recruit more students from engineering schools and public universities across France.

• Alumni engagement: Help structure and manage alumni engagement initiatives in Paris 

• Occasional trips to Paris to deliver in-person events and execute our student outreach strategy. 

Responsibilities and Accountabilities 

There are three main activities within the France team: 

• Outreach (student recruitment)

• Programme Delivery (education and training events for students)

• Alumni engagement (event and community management)

The Programme Coordinator will serve as the administrative officer for the France team. You will support the team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). 

You will also play a key role in executing our social media strategy and managing our presence across platforms such as LinkedIn, Instagram and WhatsApp. 

Responsibilities include: 

• Overall administration of student events, ensuring exceptional communication and coordination

• Event management, student and partner communication and coordination of all relevant stakeholders

• Posting job opportunities on our student portal and creating content for our newsletter

• Managing student queries and maintaining relationships

• Coordinating outreach programmes and managing our Student Ambassador network

• Identifying and onboarding students, while managing relationships with academic institutions and partners

• Maintaining working documents, event calendars and reports

• Thinking creatively to improve outreach programmes and support social media management

• Supporting the France team across programme delivery and partnership initiatives as needed 

• Ensuring all information and student data is managed in accordance with GDPR guidelines and updated in Salesforce

• Running reports to track and monitor programme activity and events through the CRM 

Person Specification 

Skills and experience 

We are looking for a proactive and highly organised individual who is passionate about diversity, inclusion and social mobility. The successful candidate will be comfortable working in a fast-paced environment, managing multiple priorities and building relationships with students, corporate partners and academic institutions. 

You should be a strong communicator with excellent organisational skills, a collaborative mindset and a genuine interest in helping students access competitive career opportunities. 

Skills and Experience 

Essential 

• Occasional travel to Paris

• Project management skills

• Interest in Diversity, Equity and Inclusion

• Strong understanding of employability skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

• Ability to use Microsoft Teams and Zoom

• Team player with a proactive attitude

• Strong communication, organisation, time management and listening skills

• Strong business writing and presentation skills

• Fluent in both French and English

Desirable 

• Experience with CRM systems, ideally Salesforce

• Experience with databases and data analysis

• Outreach and networking experience

• Social media management experience

• Experience in communications and creating visual content

• Previous experience working with charities or associations focused on diversity and inclusion

• Experience working with postsecondary institutions or student clubs

Required qualifications 

• University degree (any discipline)

Candidates without the required qualification will still be considered if they can demonstrate at least one year of relevant and relatable work experience in a similar role. 

What we offer? 

• Annual Leave: 28 days + Bank Holidays. 

• Enhanced Family Friendly Policy. 

• Flexible working (2 days in the office) and a lovely office space by Borough Station. 

• Benefits: 

• Employee Assistance Programme 

• And more…