Coordinator jobs in new eltham, greater london

The role

As Partner Engagement Manager you will promote the work of Family Fund and maintain a positive profile within the disability sector in Northern Ireland and with key Government/political stakeholders.

You will undertake a range of public affairs and policy activities that help sustain and grow our government funding and that secure positive outcomes for disabled children and their families. You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.

You will also identify growth/income opportunities and feed through to relevant internal teams, providing follow up support, as required.

If you join us, you’ll be:

• Ensuring that Family Fund’s profile remains high amongst key organisations.
• Engaging with Ministers and MLAs to building awareness and support for Family Fund’s work.
• Family Fund’s key point of contact for all partners and stakeholders in Northern Ireland.
• Engaging in sector working groups and consortia to help secure improved support for families raising disabled children.
• Inputting to government policy development via consultations and direct work with government departments.
• Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equity, Diversity and Inclusion objectives.
• Supporting our Fundraising Team in identifying and securing funding opportunities that allow Family Fund to provide improved grants/information and support services to families.

About you 

For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. Ideally you will have some knowledge/experience of public affairs or policy development work.

To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter.

How to apply

When you’re ready to apply, complete the online application form and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.

For more information, please read the job description on our website.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.

Information:

Closing date: Midnight on Tuesday 3 June 2025
Interview date: Friday 13 June 2025

Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled 

Join Citizens Advice Richmond as an Training Lead

Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.  

As Training Lead, you will be at the forefront of shaping and delivering our comprehensive training programs. Your responsibilities will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This position requires a proactive and collaborative individual who can assess training needs, develop and deliver engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key duties involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting all team members in their learning journeys.

For more information please click on the apply button to be redirected to our website.

Introduction to Croydon Refugee Day Centre

The Croydon Refugee Day Centre (CRDC) is a small, primarily volunteer-led organisation, with a 4-person staff team and 70 dedicated volunteers.

Our mission is to work together with asylum seekers, refugees and other stakeholders to create a welcoming, responsive & sustainable community at Croydon Refugee Day Centre, where people seeking sanctuary are respected as equals, can regain some control of their lives and build towards a future in the UK.Bottom of Form  Last year, we supported over 1600 people.

Over the past few years, the number of asylum seekers and refugees in Croydon has increased dramatically, and CRDC is increasing its services and staffing to meet the new level of need.

Job Role

Title: Administrator

Contract: One year fixed -term contract (role may be extended dependent on funding)

Salary: £29,680 FTE (pro rata to 3 days/22.5 hours per week - £17,808 absolute salary)

Reporting to: Operational and Volunteer Coordinator

Place of Work: Croydon Refugee Day Centre, West Croydon Baptist Church, Whitehorse Road, Croydon, CR0                                              2JH, with some home-working. Pattern & place of work to be agreed with Line Manager.

Days of Work: 22.5 hours worked Monday to Friday (core hours include Mondays 9am-2.30pm; Thursdays 9am-                                           12.30pm; the rest of the working hours pattern will be agreed with the Line Manager).

 Purpose: To provide high quality administrative support to the Croydon Refugee Day Centre.

Job Description

As Administrator for the Croydon Refugee Day Centre, you will be a crucial part of our small staff team, working across, maintaining and developing all our administrative systems. Your core responsibilities will be as follows:

• To manage the central administrative systems, processes and procedures of CRDC across different platforms, including Google Drive and Microsoft Teams, plus subscriptions to other services (e.g. web hosting)
• To manage our CRM Access Database of community members, including weekly data entry and management of accompanying paper records; plus annual updates and assisting with extraction of statistics for grant reports and trustee meetings.
• To manage administrative tasks and improve and develop administrative systems associated with our 70-strong volunteer team, including initial recruitment and onboarding of volunteers, DBS checks and references, weekly rotas etc.
• To develop and manage a database of (potential) in kind and financial donors and/or newsletter subscribers and to communicate externally with community donors, including writing thank you letters.
• To ensure that record keeping across the organisation is performed in line with our GDPR and confidentiality responsibilities.
• To support the Coordinators and Manager in managing Hardship Funds, including regular purchasing of necessary hardship supplies, such as toiletries, underwear etc.
• To manage purchasing of office and other supplies and equipment as necessary.
• To manage day-to-day administrative tasks, including but not limited to: monitoring and replying to external email queries; preparation of documents and letters for other staff members; weekly updates of website and facebook page.
• To assist Manager wih financial systems and bookkeeping, including working with Xero.
• To assist Manager with preparation of documents for trustee meetings, prepare draft minutes and act as Secretary at meetings.
• To oversee and train volunteers involved in administrative tasks.

How to apply: 

Click the CharityJob Apply button below.

You’ll be asked to submit a CV and 2-page covering letter detailing how you meet the person specification in the attachment.

Closing Date:  8th June 2025 

"You made me happier than ever before and it has been amazingly wonderful!"

Delight is looking for a capable and reliable Programme Resource Lead to manage all of Delight’s resourcing needs and support our Programmes team. As the lead on resources, you will manage all of Delight’s resourcing needs across five arts-based learning programmes: from research and testing, through to purchasing, fulfilment and delivery, supplying our 25 partner schools with programme resources.

Reporting to the Head of Programmes & People, you will work closely with our Programme Leads to understand the requirements and source materials that maintain Delight’s high-quality arts programmes. You’ll be an exceptional project coordinator with very strong attention to detail and a proven record in coordinating, problem-solving and effective communication.

This role requires someone that is detail focused and is not fazed by managing many resources across multiple programmes.

"Delight's programmes are unique, creative and inspirational."

Key responsibilities

Procurement

• Research materials/resources to programme specification requirements

• Develop relationships with suppliers

• Manage and work within specified programme budgets

Fulfilment

• Pack resources for each programme according to specification

• Ensure our quality of fulfilment is maintained

Resource Stock Management

• Monitor and manage stock levels

• Clean, refresh and maintain returned resources

Quality Control

• Maintain rigour in resources

• Maintain the standard of our output and delivery of services, products and materials to match the high quality of our arts-based learning programmes

Resource logistics

• Manage outgoing deliveries

• Manage the return of resources

Other

• Work collaboratively within a small team.

• Adhere to Delight’s policies and procedures at all times, including a clear commitment to safeguarding.

• Support the Programme Team with other duties as required.

Experience, Skills & Abilities

• Programme experience in charitable or commercial sectors

• Strong project management or coordination capabilities

• Well-organised, with effective problem solving skills

• A keen sense of creativity and an eye for detail

• The ability to work both collaboratively and independently, as part of a small team.

• Numerate, with the ability to interpret and manage budgets and other financial information

• Proficient in Excel and experience managing budgets

Knowledge

• Understanding of project operations and logistical requirements

Values and Style

• Equality: Commitment to educational equality and social impact

• Creative: Innovative approach to problem solving, encouraging imaginative strategies for organisational development

• Rigour: Commitment to maintaining high standards, systematic thinking, and meticulous attention to detail in all operational processes

• Relationships: Collaborative professional style, prioritising meaningful connections with team, stakeholders, and partners

• Warmth: Empathetic team-based approach, being part of creating supportive and inclusive workplace culture

• Curiosity: Proactive learner

Desirable criteria

• Knowledge of educational resources

• Knowledge of arts materials

• Experience in arts or education sector

• Previous experience in a nonprofit organisation

• Experience of managing resources

The Jack Petchey Foundation is a dynamic Foundation, set up in 1999 by Sir Jack Petchey CBE to inspire and motivate young people and to celebrate their achievements. To date, the Foundation has invested over £180 million in young people across London and Essex. We do this through a range of programmes including our Achievement Awards, our Partnership Programmes and our Internship Programme.

In 2024, the Jack Petchey Foundation proudly celebrated its 25th Anniversary, marking 25 years of empowering young people and recognising their achievements. Over 250,000 young people have been honoured with the Achievement Award during this time, a milestone made possible thanks to the dedication of scheme coordinators. In total, over 1.3 million young people have directly benefitted from our programmes.

We are now looking to appoint to the new senior role of Director of Communications and Engagement. Reporting directly to the Chief Executive Officer, you will steer our communications, PR, marketing, and events to boost our reach and visibility and amplify the voice of young people. As a member of the Executive Team, you will play a crucial role in delivering our new, ambitious strategy, raising our profile and ensuring that we, and the young people and partners we work with, have the greatest possible positive impact through our work.

Strong candidates will have a deep commitment to providing inclusive opportunities for young people, and a significant track record of leading an impactful communications, engagement and public affairs function. Knowledge of youth policy is desirable but not essential. You will bring strategic vision, evidence of managing stakeholder relationships at the highest level, and a track record of delivering high-profile impact through your communications work.

The Foundation has a strong commitment to ensuring that young people are at the centre of our work, that their voices are heard, their views communicated, and their leadership supported. This is an exciting time to join our team as we embark on a new three-year strategy.

Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.

About the role:

We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.

This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.

As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.

In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.

About you:

• You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
• You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
• Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
• A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
• Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
• Excellent communication, organisational, and problem-solving skills.
• A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 1st June at midnight

Interview date: Thursday 12th and Friday 13th at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the London Locality Impact team to support our work with colleagues across the locality, stroke communities and health care system, and in supporting people affected by stroke to provide the voice of lived experience.

Position: S11279 Engagement Officer

Location: Home-based, London - Frequent travel will be required as part of this role (includes team meetings and other external work related meetings)

Hours: Part-time, 28 hours per week

Salary: circa £23,088 per annum (inner London weighting £3,160 per annum or outer London weighting £1,820 per annum may be applied in accordance with where you live)

Contract: This is a fixed-term contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 11 or 12 June 2025 (to be confirmed)

The Role

Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against planned activity and building and maintaining relationships with key stakeholders. Engaging with service providers, clinical partners, community groups for stroke survivors and carers in the locality. including managing relationships with voluntary led support groups, developing the London groups network.

Key responsibilities will include:

• Enabling sustainable and supportive stroke communities to flourish in the locality
• Supporting stroke survivors to be able to take part in a range of different opportunities to provide the voice of lived experience.
• Building and maintaining key relationships with key stakeholders.
• Identifying and developing opportunities to connect and facilitate stakeholders to influence and support change to improve the lives of those affected by stroke
• Supporting and developing volunteer led support groups

About You

You will have experience/understanding of:

• Working in partnership with other organisations, including in health and voluntary sector
• Working with and supporting a wide range of stakeholders
• Developing support using co-production with service users
• Supporting groups and developing networks
• Addressing health inequalities and championing diversity, accessibility and inclusion.

This role requires frequent travel across the London geographical region. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as; Community Engagement Officer, Stakeholder Engagement Coordinator, Partnerships and Engagement Officer, Community Outreach Officer, Engagement and Participation Officer, Volunteer and Community Officer, Community Involvement Officer, Locality Engagement Coordinator, Networks and Engagement Officer, Involvement and Impact Officer, Voice and Influence Officer, Community Support Network Officer, Lived Experience Engagement Officer, Health Partnerships Officer, Community Development and Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.

The FIGO Fistula Surgery Training Initiative (FSTI) project has been in existence for 10 years and in that time has become recognised as a key global project, instrumental in delivering capacity building and improved healthcare outcomes for women, with an emphasis on the global south. After 10 years the senior project manager has stepped down and FIGO are seeking to use this as an opportunity to review the project delivery model.

The Interim Senior Project Manager role will lead the FIGO Fistula Project on an interim basis and be responsible for the ongoing delivery of the project during that period. In addition, they will be expected to review the project delivery model, ensuring that the project aligns to best practice and delivers in the most effective and efficient manner possible for the future, whilst ensuring agreed project outcomes.

What the job involves

We’re looking for a Data Operations Executive to join our Data Import Team in our wider Customer Engagement and Experience Team. This role is an integral part of the team who support the important work of the organisation as well as representing and delivering value to all our audiences, both internal and external.

In this role, you’ll get involved in a variety of important database activities — from handling large data imports and automated routines, working with personal and financial data, to making sure customer relationships are maintained by managing queries and interactions from different sources. You’ll be responsible for coding, resolving and importing bulk data exceptions into our Raiser’s Edge database using tools such as Message Broker ETL and ImportOmatic, as well as managing ad hoc manual data imports from platforms like Just Giving, Benevity and Everyclick.

You’ll use our CRM and other platforms to work with live data from our donors and supporters. This includes monitoring data feeds, downloading and uploading regular data files, and reporting any issues to the Data Import Manager. You’ll also play an active part in maintaining and improving data quality through regular housekeeping, data cleansing and updates, helping to ensure everything’s accurate, consistent and compliant with GDPR, Gift Aid regulations and internal policies.

As a key link between the Customer Experience Team and the database team, you’ll support positive customer experiences and help keep information flowing smoothly across the organisation. You’ll also assist with internal data requests, contribute to wider organisational projects and provide training and guidance on database processes to team members and other staff.

This role is fixed term for 12 months covering maternity leave.

What we want from you

We’re looking for a Data Operations Executive with good customer communications and a positive, proactive approach to team activities, problem-solving and time management.

Ideally, you’ll have experience working with a CRM database — Raiser’s Edge would be a bonus — and be confident inputting, processing and managing data accurately. Experience with import utilities like ImportOmatic or similar tools, along with an understanding of income processing and Gift Aid, would be an advantage. You’ll also have excellent attention to detail and be used to handling high volumes of work while maintaining accuracy and focus.

A good communicator, you’ll be confident explaining technical or data-related information to a range of audiences in a clear and professional way, both in writing and over the phone.

You’ll work closely with our experienced data professionals on exciting projects using new technology and digital channels, taking responsibility for daily and weekly activities while contributing to new initiatives and business objectives. A good team player, you’ll also be able to work on your own initiative.

You’ll help us to achieve our ambitious performance goals within the team, and as an organisation, supporting and improving the lives of all of those affected by or at risk of prostate cancer.

If you’re organised, good with data and enjoy working as part of a team, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 9th June 2025.

RLS Caseworker / Solicitor

As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities

• Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
• Supervise the work of volunteer pro bono commercial lawyers on cases
• Deliver training to pro bono commercial lawyers
• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
• Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
• Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
• Maintain accurate and confidential records in line with GDPR
• Adhere to RLS safeguarding policies and procedures at all times. 

Person specification: 

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
• Experience of asylum casework
• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
• Experience of online immigration applications
• Demonstrable knowledge of legal aid provision and ECF applications
• Experience of and commitment to working in a collaborative way on legal cases
• Good verbal and written communication skills in English
• Strong organisational skills, including the ability to prioritise work and meet deadlines
• Strong attention to detail, responsiveness, reliability and dependability
• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
• Computer literacy
• Right to reside and work in the UK
• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
• Commitment to the aims of the project and the values of RLS
• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Demonstrable supervision experience strongly preferred
• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
• Experience of legal aid casework
• Experience of conducting immigration appeals and/or public law litigation
• Experience of supervising commercial lawyers in a pro bono project setting
• Experience of preparing and delivering training

The International Organization for Migration in the UK (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on protection, modern slavery and human trafficking, diaspora engagement, migration and development, and provision of immigration advice.

This position will support IOM’s work under the direct supervision of the Project Manager, in coordination with the Programme Coordinator, and the overall guidance of the Chief of Mission of IOM UK. Working in close coordination with relevant country offices, units at our HQ in Geneva, Regional Office in Brussels and unit heads at the IOM London, the incumbent will assist in the planning, implementation, monitoring and reporting of relevant migrant support projects managed by IOM London, in particular related to the voluntary return and reintegration of survivors of modern slavery and human trafficking in the UK. The incumbent will also liaise with external stakeholders on matters related to communications, project development and reporting as well as may represent IOM in external forums and meetings.

Responsabilities:

1. Support the implementation of an IOM project which is improving the capacities of UK support providers who assist survivors of modern slavery with voluntary return or repatriation to their countries of origin.
2. Assist with the implementation of the operational activities of the relevant projects, including the organisation of project events, project research, implementation of communications activities, and outreach to project stakeholders including government counterparts, diaspora, private sector, civil society and the UN.
3. Assist with the timely preparation and submission of all project donor reports (both narrative and financial).
4. Maintain close communication with the relevant IOM country offices (especially Albania, Brazil, China, India, Pakistan, Romania and Viet Nam) to collate and verify that data sent from the missions regarding the project is of high quality and in accordance with the donor’s requirements
5. Work closely with and support the development of partnerships between IOM and organisations working with survivors of modern slavery and human trafficking in the UK, as well as related organisations such as diaspora and community organisations.
6. Assist with IOM UK’s coordination with the UK Government and other UK based stakeholders in the field of migration and modern slavery.
7. Assist the IOM Team in the UK to expand its projects and partnerships in the field of migration, protection, and modern slavery and human trafficking,  including through project development support and research activities. 
8. Provide administrative support to the team, ensuring project documents and information are appropriately filed and processed within IOM internal systems.
9. Perform other such duties as may be assigned.

For more information about the role and how to apply, please visit our webiste: https://unitedkingdom.iom.int/careers

Community Project Lead 

• Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)  
• Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners. 

Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?

IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.

The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.

What you’ll do 

• Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research 

• Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services 

• Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice 

• Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates 

• Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery 

• Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders 

You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 9am on Monday 16 June 2025 
First-round interviews: Wednesday 25 June 2025 (London) 

BACKGROUND

For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.

The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers.  The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.

The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.

As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.

Key Duties and Responsibilities

The post-holder will:

· Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.

· Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request  mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.

· Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)

· Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.

· Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.

· Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.

· Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits

· Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law

· Cascade information, changes,  and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service

· Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting. 

· Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator

· Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants 

· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).

Other duties:

• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms. 

• To attend staff meetings as required.

• To undertake other duties which are generally compatible with the functions of the post.

• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.

Person Specification

Essential skills, knowledge and experience:

· At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews

· At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing

· Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy  

· Experience of managing a case load

· Knowledge or ability to understand and use relevant legislation

· Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification

· Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)

· Experience of working with interpreters in the delivery of advice

· Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment

· Able to relate to a wide cross section of clients in a non-judgmental way.

· Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.

· Able and willing to learn and assimilate new knowledge in a working environment.

· Able to give and receive feedback objectively and sensitively.

· Able and willing to work both on own initiative and as part of a team.

· Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.

· Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.

Desirable:

· Experience of specialist advice work, including appeals and mandatory reconsiderations

· Friendly, polite, and patient

· Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel

· Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK

· Experience of working with volunteers

· Experience of supervising other advisers, including volunteers  

· Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.

· Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system

· Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.

· Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,

· Ability to communicate with other organisations, housing, and welfare departments.

How to apply 

The first stage is to complete on our online application form on our website by 9am on 9 June 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances. 

You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.

Key tasks of the role:

• To form part of the Core Leadership Team, providing overall strategic leadership across the Network 
• To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
• To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
• To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management 
• To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
• To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
• To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate 
• To oversee the production and sharing of papers for trustees in an organised and timeous manner
• To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
• To lead on the delivery of the Network’s Support Grant Programme
• To deputise for the Director as and when required
• Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience

This role involves working from home with some travel.