Coordinator jobs in st albans, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Are you a dynamic and proactive leader with a passion for creating well-run, welcoming and efficient workplaces? We’re looking for a Facilities Manager to join our team and take the lead in delivering high-quality facilities services across all our sites. You’ll play a vital role in ensuring our offices and reception services run smoothly, our contracts and suppliers deliver real value, and our teams have the spaces and resources they need to do their best work. From overseeing health and safety compliance to managing refurbishments and new office setups, you’ll be at the heart of the organisation’s operational success.
Reporting to the Director of Finance, IT and Facilities, you’ll manage a small, dedicated team and work closely with managers across the organisation. Whether it’s planning a site move, tendering a major contract, or helping staff meet their health and safety responsibilities, your work will directly support our mission and the delivery of frontline services. If you thrive in a busy, varied role where no two days are the same, and you’re excited by the chance to make a real impact, we’d love to hear from you.
About you:
- Experience and understanding of facilities management processes.
- Broad knowledge of technical issues in property management.
- Qualification in Health & Safety relevant to the management of office and accommodation premises.
- Experience of procuring facilities related contracts for goods and services and of managing the performance of subcontractors.
- Experience of managing staff and of delivering quality customer services to internal customers.
- Experience of developing and working with Policies and Procedures in relation to facilities management processes.
- Strong communication, influencing and negotiation skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
PLEASE NOTE: We will invite suitable candidates to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert early if a suitable candidate is identified.
There will be a second stage in person at our head office in Kings Cross for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Are you our new Grants Manager?
- Are you committed to defending human rights and human dignity, and interested in issues affecting marginalised and excluded people?
- Are you passionate about social justice and believe in the agency of people to create change?
- Do you have a personal and/or professional connection to one or more of our priority areas, and experience or understanding of grant making?
- Are you emotionally intelligent and able to form and develop strong working relationships with a range of individuals and groups?
If so, then you might be the right person to join the AB Charitable Trust at this exciting time.
Our priorities and approach
- The human rights framework
- The criminal legal system
- Migrants, refugees and people seeking asylum
- Access to justice
The A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people. Our approach is founded on liberal principles of universalism and human rights. We believe in justice, not charity. For us, this means supporting work that promotes rights and does not diminish dignity. It also means supporting efforts to change the systems that shape the lives of marginalised and excluded people in pernicious ways. We have a particular interest in work that uses the law to address inequities and injustices.
Our journey
The Trust was founded 35 years ago to promote and defend human dignity. Since then, we have given over £47m to organisations, and this year we will spend some £10m. We have significantly increased our grantmaking over recent years and intend to continue on a trajectory of growth. This role will join us as we look to the longer term future and begin to develop a new strategy that will build on all that is being achieved through our current strategy, which ends in 2027.
We are excited by the future and are fortunate to have a modest but growing budget which is expected to reach £15m by 2027. But we are realistic about the challenges involved. The areas we work in are highly politicised and the need is ever increasing, which is why it is important that we attract candidates who are able to help us navigate these waters and who can contribute to maximising our impact at this critical moment.
About the role and you
The key purpose of this role is to:
- Effectively manage a portfolio or grants across all of our priority areas
- Work closely with the team, grant holders and Board members, developing strong and supportive working relationships
- Contribute to the development of our new strategy and be committed to our values and share our aspirations around best grantmaking practice
The new Grants Manager will need to be genuinely interested in grantmaking in our priority areas and will have the curiosity to learn and develop new areas of knowledge and expertise. You will need to be able to demonstrate a passion for the work of small, grassroots organisations, have emotional intelligence and strong communications skills, and also be genuinely excited about joining our team.
This could be the right opportunity for a range of potential candidates. We value the knowledge and expertise gained through lived experience of social injustice alongside sector experience. We’re not looking for a seasoned grant maker but you will need to bring commitment to our work and vision, demonstrate experience of seeking to bring about change on tough issues, and have experience of one or more of our priority areas.
If you would like to have an informal discussion about the role then please contact Allyson Davies, who is advising on this appointment.
We value, welcome and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, sex, gender identity and expression, sexual orientation, and social background.
A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people.
£28,000 - £32,900 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.
Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.
You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.
As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues.
Please note internally this role is known as Digital Channels Officer – Web.
What we want from you
We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.
You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.
In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary. Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.
If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 29th June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
About Pathfinders Neuromuscular Alliance
Pathfinders is a user-led charity run by and for people living with muscle-weakening conditions. We support disabled people and those who employ personal assistants (PAs) through peer support, information, training, and advocacy. We believe in the power of lived experience and centre disabled voices in everything we do.
About the Role
We are looking for a highly organised and motivated Project Coordinator to lead the delivery of an exciting new learning and development project for individual employers and personal assistants. The project will support people who employ PAs through direct payments and their PAs to develop the knowledge and skills they need through videos, peer-led training, discussion sessions, and case studies.
You will oversee the planning, coordination and delivery of the project, ensuring activities run smoothly, are well-attended, and meet the needs of learners. You’ll work closely with people with lived experience of employing PAs, guest speakers, partner organisations, and the wider Pathfinders team to deliver high-quality, accessible training and resources.
We strongly encourage applications from people with lived experience of employing PAs, or who have supported others to do so.
Key Responsibilities
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Coordinate the delivery of the training project, including scheduling and facilitating sessions, managing communications, and tracking progress against objectives.
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Work with Pathfinders staff, guest speakers and people with lived experience to produce a series of bite-sized training videos for PAs and employers.
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Organise and support delivery of:
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Fortnightly peer-learning sessions for PA employers
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Monthly case study sessions for PAs
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Monthly “Train the Trainer” classes for employers
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Engage and support participants, including managing bookings, sending reminders, and providing follow-up information.
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Promote the project in collaboration with our communications team and external partners, including disability charities, PA networks, and local authorities.
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Gather feedback, measure impact and contribute to reporting for the funder.
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Support participants to access additional training opportunities (e.g. SfC resources, the Individual Employer Fund, local training).
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Ensure accessibility and inclusion are embedded in all activities.
Person Specification
Essential:
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Strong project coordination skills and the ability to manage multiple activities simultaneously
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Excellent communication and people skills – confident talking to diverse audiences including disabled people, PAs, professionals and partner organisations
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A clear understanding of the challenges and responsibilities of employing personal assistants
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Good digital skills and confidence using online platforms like Zoom, Google Drive, Microsoft Office and social media
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Ability to work independently, manage time effectively and meet deadlines
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Committed to inclusion, accessibility and user-led values
Desirable:
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Lived experience of employing PAs or supporting someone who does
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Experience creating or coordinating learning content or training sessions
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Experience working in the disability, health or social care sector
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Knowledge of direct payments and personalisation in adult social care
Timeline:
We are expecting funding for this role to be confirmed on 30 June and if this is confirmed, we are hoping to get started as soon as possible. The closing date for this role is therefore 30th of June, with interviews to be held between 1st-6th July.
The client requests no contact from agencies or media sales.
Operations and Service Delivery Lead
London
£50,016 – £53,000
An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate with our client is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.
The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, their accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.
They have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.
About the role
You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.
You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.
You will make an impact every day by:
- Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
- Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
- Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
- Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts
About you
They’re looking for candidates with:
- Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
- Strong communication skills including excellent writing skills
- Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
- Ability to manage multiple complex workstreams at any one time
- Knowledge and experience of managing multiple events
- Knowledge and experience of setting and managing large budgets
- Experience of planning and working to deadlines, using initiative, and working flexibly
Closing date: 23 June 2025
Interview date: 07 July 2025
Please note, they will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Recovery Support Team Leader Location: London Salary: £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey – this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid. There is no set base but travelling is needed to Islington (London) as will require regular weekly visits to the 3 better lives buildings and occasional cover of weekend shifts in this area. You will also need to travel to units within their geographical areas which does include prisons and community projects. Some travel may be covered by the Forward Trust depending on your base, but ideally you should be based within 20 miles of Islington. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances. Checks will require you to provide information on the below:
The Ideal Candidate Essential Skills and Experience
Desirable Skills and Experience
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Temporary for a maximum of 1 year
Job ref: V539 – 2
Hours: 15 hours per week (flexible days/ hours but some evening and weekend work required)
Salary: £9,523.80 for 15 hours per week (£22,222.20 FTE)
Location: 2 roles in Whitton, 1 role in Gainsborough an 1 role in Belstead Hills
Closing date: 26th June 2025 at noon
Interview date: TBC but will be in person in central Ipswich
We reserve the right to close this vacancy early if we receive sufficient applications
Job Purpose:
Volunteering Matters are partnering with Active Suffolk to recruit 6 Community Connectors to work in the following areas of Ipswich:
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2 x Whitton
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1 x Gainsborough
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1 x Belstead Hills
The ideal candidates will have strong local knowledge of the area and preferably, live within the community they are assigned to. In this role, you will have conversations with local residents (aged 18+) to capture lived experience around barriers, motivations, perceptions of being physically active in the local community. You must be a confident communicator and able to work off your own initiative.
The information collected will be shared with project partners and local stakeholders to guide further learning and community development, with the goal of securing future funding for further investment in these areas.
Responsibilities
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Identify, plan and create opportunities to have conversations with local residents around being physically active in the local community
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Identify community needs – gather information from local residents on what they value the most, the challenges they face, and what services or initiatives could benefit them. This could be done through informal conversations, community meetings, surveys
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Share ideas with the local community and project partners/ stakeholders
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Signpost to information and support for residents wanting to get more involved with their local community
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Build relationships and networks locally to promote and create opportunities for conversations.
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Conduct conversations safely and effectively in a range of settings (eg cafes, outside local schools, community events etc) to reach a diverse range of local residents
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Participate in regular team meetings to support learning, problem solving and collaboration
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Work within agreed budgets and utilise community resources and venues to undertake conversations
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Skills & Experience:
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Strong connections with and experience of the Whitton, Gainsborough and Belstead Hills areas of the town. Preference would be from applicants living in these areas.
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Enthusiastic, friendly and approachable manner
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Experience of bringing people together in your community
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A confident self starter – some who is creative and can use their own initiative
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Flexible and proactive
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Great at putting people at ease and building rapport
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Excellent listening and communication skills
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Excellent organisational and IT skills including ability to manage workload and prioritise effectively
About us
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Role overview
Are you an experienced LMS professional looking for a role where you can take ownership of learning platform development? This exciting opportunity offers the chance to join ISUOG’s Education team, supporting our online learning delivery. You will project manage LMS developments, act as the primary technical expert, and ensure a seamless user experience for ISUOG members and learners worldwide.
Role responsibilities
The successful candidate will oversee ISUOG’s Learning Management System (LMS), managing technical configuration, maintenance, and performance monitoring. You will lead LMS projects, including any potential migration to a new platform, and collaborate with suppliers and internal teams to improve system functionality. Additionally, you will provide technical support and training for staff and volunteers, ensuring ISUOG’s eLearning content is effectively delivered.
Role requirements
We are seeking candidates with experience managing LMS platforms, strong technical problem-solving skills, and a proactive approach to system optimisation. You will need to demonstrate excellent project management abilities, attention to detail, and a commitment to delivering high-quality user experiences. Knowledge of SCORM, integrations with third-party tools, and content management systems is essential.
Please read the job description to find out more about the position and person specification.
Contract Type: Permanent
Hours: Part-time, 4 days/30 hours per week (core hours 10am-3pm)
Salary: £30,960 - £34,400 per annum (FTE £38,700 - £43,000), dependent on experience, plus benefits.
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 1 day each week. Due to the nature of the role, the job holder may be required to work from the office more than 1 day a week.
Benefits include:
- 25 days’ annual leave per annum plus eight Bank/Public holidays (pro rata basis for part timers), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year.
- 4% (matched) employer pension, rising to 6% on successful completion of probation.
- Employee Assistance Program.
- Season ticket loan scheme.
About the International Society of Ultrasound in Obstetrics and Gynecology (ISUOG): ISUOG is a highly respected professional membership organisation across 140 countries, comprised primarily of clinicians who are ultrasound experts in the field of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally.
Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Please submit your application, CV and covering letter as soon as possible; we reserve the right to close any adverts before the closing date of 17 June 2025, once we have received sufficient applications. Interviews may be organised before the closing date (or if not, week of 23rd of June 2025).
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
REF-221 935
At Trees for Cities, we believe access to trees and nature is essential for the health and well-being of communities. We focus our work where it’s needed most — in areas facing environmental, social, and economic disadvantage — putting us at the forefront of climate and community justice across the UK.
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
As we approach the final year of our strategic plan, The Turn of Trees (2022–2025), we’ve seen inspiring growth and diversification in funding from major supporters like the National Lottery Community Fund and The People’s Postcode Lottery. Now, as we prepare to launch our 2025–2030 strategy, our goal is clear: build a national movement for tree equity that places communities, cities, and biodiversity at the heart of everything we do.
Your role:
We’re seeking a passionate and experienced Senior Grant Fundraising Manager to lead our grant fundraising efforts — managing and growing a portfolio of major funders, generating around £1.2m annually from central government, lotteries, trusts, and foundations. You will:
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Develop compelling, tailored grant applications
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Build strong, lasting relationships with funders
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Work collaboratively across teams to bring our projects and vision to life
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Innovate and diversify income streams to ensure a sustainable future
Why Trees for Cities?
This is a unique opportunity to contribute directly to urban climate action through the power of trees. You’ll join a warm, vibrant, and inclusive organisation where your work has visible, tangible impact in communities across the UK. From community planting events to daily table tennis, you’ll quickly become part of a motivated and collaborative team driven by a shared mission.
Who we’re looking for:
An outstanding grant fundraiser with a proven track record of securing large, multi-year grants and navigating the competitive funding landscape. You thrive in collaborative environments and are skilled at communicating and influencing across teams to achieve shared goals. Most importantly, you are deeply committed to driving positive social and environmental change.
If you are ready to grow your career while helping shape a greener, fairer future, we want to hear from you. To learn more about the role and organisation, please download the full appointbrief below, where you will find details of who to speak to with questions about the role and details of how to apply.
Closing Date: 22 June 2025
People Beyond Profit conversations: 23-25 June 2025
Panel Interview Dates: 2 & 9 July 2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a creative and entrepreneurial individual committed to helping children and young people across London to respond to the good news of Jesus?
If this describes you, then read on...
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across our vibrant capital to explore and respond to the good news of Jesus.
You’re a connector who loves being out and about, with experience building and leading teams and working with diverse groups of people. Your creative mindset, paired with excellent organisational skills, means you are great at spotting and creating opportunities for impact. You love Jesus and are brimming with energy and passion for sharing the gospel. You’re great with people and thrive on being given a blank canvas to drive projects from conception to completion. You are a confident communicator and have experience training, coaching and releasing others.
If this is you and you’d like to join a like-minded organisation with the flexibility of a home-based role, a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
Important things to note before you apply.
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This role will focus on Greater London and will require extensive regular travel across the city. This role offers the opportunity for hybrid working in line with our policy.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
Invest in our mission, as we invest in you: Our Benefits:
Working with Scripture Union means being part of a vibrant team dedicated to making a real, positive difference in the lives of children and young people. We're proud to be an employer that truly values and supports its staff. This home-based role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. Your benefits package includes 23 days annual leave plus bank holidays, plus an additional 5 days for volunteering at a Scripture Union event. We offer a comprehensive group pension scheme with an employer contribution of up to 12%, as well as life insurance (death-in-service coverage). We offer generous maternity, paternity, and adoption leave benefits.
About your team
You’ll be joining our brilliant South Region team, which covers our largest region from Kent to Cornwall, offering numerous opportunities to contribute your expertise in a variety of contexts, from urban and suburban to coastal and rural settings. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides, we’d like to see these numbers grow significantly over the next few years.
In the south region we have the highest density of Christian holidays and festivals, with events that we organise and run directly and a variety of festival and missions that we support and partner with. You’ll have a fantastic opportunity each summer to get hands on engaged in these mission and festivals throughout the year.
Our South Region also includes our vibrant capital, one of the most multicultural and ethnically diverse cities in the world, with over 300 languages spoken. With many like-minded missional organisations having a footprint in and around the capital, and all of the Christian movements and denominations represented here, London holds key strategic value and will be the focus of your ministry activities. You’ll be joining an exceptional and growing team of five staff. We are particularly interested in how sports, arts, and culture can be explored to further enable the mission both in London and across SU and would be particularly interested in candidates with expertise in either of these areas.
Who We're Looking For: Our Ideal Candidate
We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:
- A Visionary with Practical Wisdom: You'll be a thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.
- A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.
- An Inspiring Leader: You'll have a natural ability to connect with people, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.
- Organised and Driven: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.
- Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.
- Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.
- Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.
As with all our team members, you will also:
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Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
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Practical Skills You'll Need: You'll be confident and capable in using everyday digital tools like email, social media, and Microsoft Office 365 applications (Word, Excel, Teams).
Educational and/or training qualifications and certificates
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A degree-level Theological or Educational qualification or equivalent experience will be considered. (Desirable)
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
Whilst we appreciate every application, we regret that we are only able to contact candidates who are shortlisted for an interview. If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful at this time.
Closing date: 6th July 2025.
Interview date: 14/15th July 2025.
Interview location: London, details to be confirmed.
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
We are looking for a Family Support Manager who is passionate about making a real difference for families of children and young people with disabilities. This is an opportunity to lead a dedicated team, expand our support services, and make sure that no child or young person is left without the vital care they need due to a lack of resources or support.
You will have the chance to bring fresh ideas, develop new ways of working, and strengthen our support pathways. This role is your opportunity to make a lasting impact, not just by delivering exceptional support, but by building a service that continues to grow and improve as part of our ‘Bridging the Gap’ strategy.
This is a home-based role, and you can be based anywhere in the UK, with travel (paid for) to our Head Office in Kent at least once a month and occasionally to other areas of the UK as required.
About Tree of Hope: ‘Bridging The Gap’ in Children and Young People’s Healthcare
Tree of Hope is a UK children and young people’s healthcare charity dedicated to helping families secure the funding and support they need for their seriously ill and disabled children. Since 1992, we have been a vital source of guidance and assistance for families, empowering them to access medical treatments, therapies, and equipment that are not freely available through the NHS or social care.
In October 2024, Tree of Hope launched our new three-year strategy, ‘Bridging the Gap’, to tackle the growing challenges families face in accessing the care their disabled children need. With over 1 million children in the UK living with disabilities and 40% of families with disabled children living in poverty, the need for support has never been greater. Far too many families are falling through the cracks.
‘Bridging the Gap’ is our commitment to tackling this. Our strategy is focused on expanding our reach, improving access to funding, and building stronger community networks so that more families can secure the vital treatments and support they need sooner. We are determined to make sure that no family is left behind.
Why Join Us
At Tree of Hope, we believe that every family should have equal access to the healthcare they need. To make that happen, we have built a team that is guided by our values of Respect, Dedication, Integrity, Compassion, and Collaboration. These values shape everything we do, from how we support families to how we work together as a team.
We believe that great work should be celebrated. Through our Kudos platform, team members recognise and appreciate each other's contributions every day. Our Annual Staff Awards go even further, shining a light on everyone’s contribution over the year. We also make time to connect and reflect with regular team meetings, socials, and two Away Days each year, opportunities to share ideas, strengthen relationships, and plan for the future.
Your wellbeing matters to us. We are committed to creating a supportive and caring work environment. That is why we actively use Wellness Action Plans, an Employee Assistance Programme, and a Healthcare Plan through the Hospital Saturday Fund. We also invest in your growth, offering a training and development budget to help you thrive and develop in your role.
At Tree of Hope, you will be part of a team that genuinely cares, celebrates success, and works together to make sure that no child or young person is left without the support they need.
Whether you have experience in family support, health and social care, disability services, or a related field, we welcome applications from those committed to making a difference.
The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Briefing supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help leading nonprofits and foundations navigate risk and support the people and partnerships that make change possible.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year, we:
- Answered 575 calls for assistance across 100 countries.
- Delivered over 6,000 hours of mentoring and accompaniment.
- Trained over 1,000 activists in 112 holistic security workshops.
Across all our work, the same approach guides us. We come with questions, not just answers. We listen to the knowledge and experiences of the people we support before sharing our own. Then we act, together.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new director of digital and information security?
Role description
As our director of digital and information security, you will lead our digital risk and resilience team and programme in order to help build resistance and resilience among the people and movements challenging unaccountable power.
Your focus in this senior role at this crucial time will be on leadership, strategy, growth, and culture, with specific responsibility for our digital risk and resilience programme, internal information security, and tech transformation. Your responsibilities will include:
Lead our digital risk and resilience programme
- Manage the design and delivery of our digital and information security support, including:
- Coordinate the digital security mentoring, accompaniment, and capacity sharing we deliver to at-risk activists and low-resource civil society organisations referred through our rapid response mechanism.
- Oversee the professional information security consultancy and advisory services we provide to high-profile nonprofit and foundation clients.
- Develop our holistic security approach and ensure the smooth delivery of holistic security projects as part of our cross-programme leadership group.
- Lead a team of digital and information security professionals and technologists, including:
- Build and maintain an effective team, and recruit, onboard, and mentor new consultants as required to meet increased demand or to fill gaps.
- Inspire, motivate, and line manage team members and foster a team culture that ensures psychological safety and reflects our values.
- Quality assure and provide expert input into the work of consultants in the team as appropriate.
- Drive our evolution in this risk domain from a service-focussed workstream to an impact-driven programme, including:
- Build strategic relationships with hubs, hotlines, networks, and other key nodes in the protection ecosystem, particularly across the global majority.
- Produce tools, guides, and trainings on key digital and information security issues of concern to activists and organisations at risk.
- Raise Open Briefing’s profile in the digital rights and tech communities by representing the organisation externally, including at conferences and events and within relevant civil society networks.
Champion our own digital and information security
- Maintain an up-to-date registry of our valuable and sensitive information assets and the technical and organisational measures in place to protect them.
- Define, prioritise, and implement additional technical and organisational measures to better protect each of our valuable and sensitive information assets.
- Continuously improve the digital hygiene of our team members and the security of our devices, accounts, communications, and website by introducing additional general measures, including device management and regular digital security training.
- Coordinate our response to any data breach or security incident involving our information assets, devices, accounts, communications, or website.
Drive tech transformation in our organisation
- Act as a catalyst for change and drive tech transformation as a strategic enabler of our growth and scale.
- Map current systems and workflows to identify gaps, reduce complexity, and deliver improvements that strengthen security and ease staff burden.
- Lead the specification, procurement, and implementation of new tools – including secure case management, communication, and collaboration systems – and oversee change management and training to ensure successful adoption across our team.
- Establish a clear and responsive process for handling team requests for IT and digital security support, ensuring timely assistance and continuous improvement.
Shape our organisational strategy and culture
- Play an active role in strategic decision making, organisation development, and delivering our three-year strategy as a key part of our senior leadership team.
- Support our CEO and development director to cultivate new and existing funding partnerships, including for our digital risk and resilience programme.
- Model our organisation’s values and culture by using inclusive language, acting with empathy and compassion, and demonstrating a solutions-focussed and growth mindset in your interactions with all our internal and external stakeholders.
Advance your own growth and development
- Engage in our programme of training and coaching in order to grow as a leader.
- Remain up to date with key developments in digital and information security and relevant technology, such as data protection regulations, digital rights, internet freedom, and new surveillance and censorship technologies.
You will be supported in your role by a digital risk and resilience coordinator and a team of highly-motivated consultants, other members of the senior leadership team, our office manager, and a CEO who models servant leadership. You will also have detailed handover notes and access to our extensive internal knowledge base and up-to-date project management system.
To help you grow as a leader, we will co-design your quarterly objectives, regularly review your priorities and progress, and provide an annual 360 performance and growth review. All team members also have access to unlimited professional coaching and other learning and development opportunities.
Person specification
Essential
- You will be an experienced and empathetic leader or manager who values collaboration and teamwork.
- You will have a proven track record in digital and information security roles.
- You will have considerable digital and information security expertise and be able to communicate and apply that knowledge clearly, concisely, and effectively.
- You will have experience working with nonprofits and foundations and/or grassroots movements, organisations, and activists.
- You will have experience working in professional consultancy and advisory roles.
- You will be sensitive to the progressive and rights-based missions and diverse profiles of our clients and other stakeholders.
- You will have excellent written and spoken English.
- You will be based in a country with a time zone that is UTC +/- 3 hours or able to accommodate our core working hours.
Desirable
- You may have a strong understanding of the physical security and psychosocial aspects of holistic security and how they interact with digital risk and resilience.
- You may have proficiency in additional languages.
Terms and conditions
We are a global, remote-first, and digital nomad-friendly organisation. This is a home-working role with some potential for occasional international travel.
We are looking for someone who wants to become part of our close-knit team and develop a long-term working relationship with us and our stakeholders. You will be properly onboarded and continually supported by empowering managers and highly-experienced colleagues. Your line manager will be our CEO, Chris Abbott.
This is a full-time employed role. We will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
- Salary of £72,400 per annum.
- 7% employer pension contribution (UK).
- Family private medical insurance.
- Employee Assistance Programme, including welfare counselling.
- Unlimited professional coaching.
- Enhanced annual leave of 25 days plus local public holidays.
- Additional leave days for annual closedown.
- Enhanced sick pay.
- Flexible working, including flexitime and remote and home working.
- Access to local coworking spaces.
- Support for climate action:
- Personal carbon emissions offsetting.
- Up to two additional leave days for sustainable travel.
- Up to two additional leave days for climate activism.
- Apple MacBook Pro and peripherals.
In order to ensure that we comply with local laws and regulations, Open Briefing staff based outside the United Kingdom will be contracted locally through an employer of record (EOR). Wherever possible, we apply the same terms and conditions of employment to all staff, whether employed directly or through an EOR. Where there are differences due to local laws and regulations, we will apply the better of the provisions set out above or the local statutory requirements.
How to apply
To apply, please submit your CV and cover letter (no more than two pages each) using the secure form.
You will be asked three screening questions in the form as part of your application:
- What excites you about Open Briefing and this role?
- In this role, you’ll support civic actors facing complex threats from state, corporate, or criminal adversaries. These actors often have limited resources, knowledge, or experience to identify or respond to such risks. What do you see as the key factors when designing effective digital and information security strategies in this context? If possible, please share an example of a role or project in which you tackled similar challenges
- Our team is diverse in language, culture, location, working style, and employment model. Many of our consultants work with us part-time, alongside other clients, and are embedded in a wider ecosystem. Your role will be to support their growth, match them to the right work, and integrate their efforts across a broader, cross-functional team. What challenges would you anticipate in leading such a diverse, distributed team? Please share an example of a role in which you managed similar challenges – ideally within a global civil society or service-oriented organisation.
Please note the following dates:
- Closing date: 20 June 2025 (16:00 UTC)
- First round interviews: 7 and 8 July 2025
- Second round interviews: 10 July 2025
- Desired start date: 1 August 2025 or as soon as possible thereafter
Please let us know in your cover letter if any of these dates are problematic and we will try to accommodate. Given the nature of our work, the successful applicant will need to complete a reasonable vetting process before being appointed.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The role will be on a shift basis: 7.30am to 3.30pm and 2.00pm to 10pm.The team comprises of: Move on coordinator,Therapist, Housing Officer, 16 Support workers, Team Leaders x 2 and Project Manager.
What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
- Open to feedback and self development.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Job Purpose
You will facilitate volunteering opportunities and embed lived experience insight and involvement across Glass Door, driving us toward our vision where no one sleeps on the streets of London.
· Volunteers power our services – bringing the time, skills and energy that keep services running.
· People with lived experience shape how those services are designed, delivered and improved.
Your job is to champion, organise, integrate and embed the contribution of both groups so their impact is felt in every corner of the organisation.
Job Responsibilities
What You’ll Do
· Ensure volunteers and people with lived experience play a clear, positive part in ending homelessness.
· Oversee every volunteering activity: night shelters, triage volunteers, office roles and more; making sure each runs smoothly, safely and inclusively.
· Organise and facilitate the Lived Experience Group, gathering insight, championing its recommendations and embedding their expertise across the charity.
· Work closely with colleagues across all teams, amplifying the voices of volunteers and those with lived experience.
· Champion volunteering across the organisation, showcasing its value and impact on our mission.
Volunteer Management
· Lead the full volunteer journey — recruitment, screening, induction, training, coordination and recognition.
· Produce and keep up-to-date role outlines and guidance so every volunteer understands their contribution.
· Act as the main point of contact for 20+ night shelter Volunteer Coordinators and for triage, office and translation volunteers, handling scheduling, queries and quality assurance while ensure a positive volunteer experience.
· Apply robust safeguarding practice across all volunteer activities.
Lived experience
· Organise and support the Lived Experience Group — schedule meetings, circulate papers, handle logistics, and recruit and onboard new members.
· Lead the charity’s lived experience strategy with the Director of Services and senior leadership, embedding co-production and meaningful involvement throughout the organisation.
· Champion lived experience insight across departments, advising colleagues on how to integrate it into their work.
· Promote trauma-informed practice when involving people with lived experience, modelling respectful and inclusive ways of working.
· Track and report how lived experience insight shapes services, communications and organisational culture, sharing clear evidence with leadership and trustees.
· Build external links with peer organisations and networks to share learning and widen opportunities for people with lived experience.
· Continually review and refine our approach, aligning it with sector best practice and our vision of an organisation shaped by those it supports.
Support others managing volunteers
· Work with teams across the charity to identify and shape new volunteer roles and opportunities where services need them.
· Develop clear role descriptions and guidance so every volunteer understands their purpose and what’s expected of them.
· Provide practical support and coaching to staff who supervise volunteers, promoting consistent good practice.
Volunteer communications
· Respond quickly to enquiries, giving a great first impression of volunteering at Glass Door.
· Write and send the monthly volunteer newsletter, working with the Communications team on wider volunteer related communications.
· Coordinate Volunteers’ Week activities to recognise our volunteers’ contribution.
· Gather and organise volunteer feedback to keep improving our volunteering opportunities and the services they enable.
Support, training and guidance
· Develop, implement and review volunteer-management policies, procedures and processes so staff have clear, best-practice tools to support the volunteers who enable our services.
· Advise colleagues on creating roles, supervising and utilising volunteers, and resolving day-to-day issues.
· Design, produce and deliver role-specific training packages and induction sessions for large volunteer cohorts (for example, 800 night shelter volunteers), ensuring everyone is confident and equipped before they begin.
· Evaluate and refresh training and guidance materials regularly, using feedback, legislation and organisational priorities to keep content up to date.
Quality assurance
· Stay on top of legislation and sector standards; update processes when needed.
· Regularly review the volunteer experience and introduce improvements.
· Aim for a consistent, inclusive and rewarding journey at every stage.
Other
· Uphold Glass Door’s commitment to equality, diversity and inclusion in all you do.
· Carry out any other duties reasonably associated with your role.
Person Specification
Essential
· Empathetic attitude towards people experiencing homelessness and other vulnerable groups, paired with a positive, engaging style that builds trust with volunteers, staff and others.
· Significant experience managing the full volunteer journey — recruitment, screening, induction, training, scheduling, support and recognition.
· An understanding of the value of lived experience involvement and the principles of co-production and co-design.
· Strong knowledge of best practice in volunteer management.
· Strong written and verbal communication skills and confident use of Microsoft Office and databases (e.g. Salesforce).
· Strong organisational and time-management skills
· Ability to build and maintain trusting, supportive relationships with volunteers and the Lived Experience Group.
Desirable
· Lived experience of homelessness.
· Proven ability to champion, facilitate, support and integrate the contributions of people with lived experience.
· Experience facilitating co-production panels or advisory groups involving people with lived experience of homelessness or other disadvantage.
· Professional qualification or recognised training in volunteer management.
· Skilled at designing and delivering training and group sessions.
Other
· Offer of employment subject to a satisfactory enhanced DBS check for adults.
· Availability for occasional evening events or service visits (less than 8 per year) with notice.
· Adherence to Glass Door’s safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.
You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact.
The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.
We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.
As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.
Key Duties and Responsibilities
Leadership and strategy
·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy
·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework
·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;
·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;
·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;
·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;
·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.
Governance
·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid
·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid
·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;
·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;
·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.
Management and Supervision
·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;
·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;
·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;
·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;
·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.
Policy & Strategic Legal Work
·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;
·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;
·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.
Finance & Fundraising
·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid
·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;
·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;
·Ensure that Legal Aid and other income is maximised, and targets are achieved.
Other duties
·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;
·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;
·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.
·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Essential Experience, Skills and Knowledge
•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);
•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;
•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds
•Strong understanding of good governance including legal, regulatory and financial responsibilities;
•Ability to work with a range of stakeholders from trustees to external partners;
•Experience of leading and/or participating in organisational strategic planning;
·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;
•Experience of managing diverse funding sources and setting and implementing budgets;
•Experience of working in a service delivery partnership with other organisations;
•Experience of fundraising, especially grants from trusts and foundations;
•Sound working knowledge of the law and policy as it relates to immigration, asylum, human rights and modern slavery/trafficking;
•Demonstrable understanding of the asylum and human rights sector in the UK;
•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and
•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.
Desirable Experience
·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems
·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;
·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;
How to apply
The first stage is to complete on our online application form on our website by 9am on 23 June 2025.
The website form will ask you to:
1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2.Upload your current CV
3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.
Selection Process
We anticipate that we will invite candidates to an initial online interview on Wednesday 3rd July 2025, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Wednesday 9 July 2025.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EQUITY, DIVERSITY AND INCLUSION
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.
We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.
Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.