Counselling jobs

Join Aurora Wellbeing and Make a Real Difference
We have an exciting opportunity for an experienced and compassionate Therapy Services Manager to join our team at Aurora Wellbeing — a local cancer charity supporting people affected by cancer and long-term conditions before, during, and after treatment.
This is a rewarding leadership role, offering the chance to shape and deliver vital services in a warm, inclusive and community-focused environment. 

About the Role

As Therapy Services Manager, you will:

• Lead and manage a diverse, newly formed team including cancer and wellbeing coordinators, family support, holistic therapists, and our Heritage and Wellbeing Lead.
• Oversee and develop Aurora’s integrated programme of cancer and wellbeing support, ensuring services are welcoming, client-centred, and delivered to a high standard.
• Manage and grow our children and family therapy service, coordinating delivery from both staff and volunteers.
• Drive the development of community-based wellbeing programmes for the wider public.
• Work in partnership with local health professionals and support organisations to ensure efficient referrals and seamless care pathways.
• Be a key member of Aurora’s Senior Leadership Team, contributing to strategic planning across our three centres.

Key Responsibilities Include:

• Line-manage, mentor, and support wellbeing staff and contracted therapists, including onboarding, training, and professional development.
• Ensure high-quality service delivery through evaluation, audit, and data reporting in line with contract requirements.
• Lead new wellbeing initiatives, ensuring innovation translates into good practice.
• Maintain a safe, relaxed, and welcoming environment at our centres, reflecting Aurora’s ethos of person-centred, non-clinical care.
• Represent Aurora at key meetings and build partnerships across Primary and Secondary Care to support personalised care pathways.
• Promote integration across Aurora’s services – from support groups to exercise classes and wellbeing workshops – to ensure clients benefit from a holistic support offer.

About You

We’re looking for someone with:

• A strong background in managing wellbeing, therapeutic or support services
• Proven leadership and line management skills
• A compassionate and client-focused approach
• Experience working within health or community settings, ideally supporting people affected by cancer or long-term conditions
• The ability to work strategically while keeping the day-to-day running smoothly
• Excellent communication and partnership-building skills

Why Work With Us?

At Aurora, you’ll be part of a supportive, passionate team working together to improve the lives of local people. You'll have the opportunity to shape services, lead innovation, and work closely with the community in a role that truly makes a difference.

To Apply:
Please email your CV and a covering letter outlining your suitability for the role

Working pattern: full-time (36.25 hours per week) - part time considered

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident within commutable distance to the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role:

We are looking for a highly organised and proactive Training Administrator to support the smooth delivery of our training programmes. Reporting to the Project and Engagement Manager, you will work closely with the Training Manager, trainers, wider team, and external partners to coordinate logistics, manage bookings, and ensure an excellent experience for all participants.
 
You will need strong administrative skills, attention to detail, and a positive, can-do attitude. From managing inboxes and updating internal systems to supporting communications and handling customer queries, you will play a key role in ensuring our training runs efficiently and to a high standard.
 
This is a fast-paced and rewarding role that sits at the heart of our training operations. As part of a small and dedicated team, you will need to be adaptable, resilient, and comfortable working independently within a remote setting.

Main Duties and Responsibilities:

• Act as the first point of contact for training booking enquiries, responding via email and the telephone

• Support the coordination of training sessions, including trainer allocation, booking venues, online set up and providing training equipment.

• Distribute joining instructions and training materials to participants

• Maintain stock of training materials, manage orders, and coordinate deliveries.

• Maintain the online booking system and monitor course sign-ups, waiting lists and capacity.

• Help with the preparation and follow-up of all course materials and administrative documents.

• Liaising with Trainers, ensuring the return of course registers and uploading to our CRM

• Keep Salesforce up to date with enquiries and contact information at all times

• Provide clients with quotes and booking forms, ensuring they are completed and returned and uploaded to Salesforce

• Support of meetings as and when required, sending invites, circulating minutes, reports and actions as and when required.

• Support Training Managers with the recruitment of new associate trainers and ensure they complete the necessary induction and agreements in partnership with the training managers.

• Assist the finance team with pricing and invoicing enquiries as and when required. Check our inboxes daily, ensuring all enquiries are distributed across the staff team

• Produce service usage and evaluation statistics and update reports for commissioners, clients, staff, and the Board of Trustees as and when required

• Fully understand the GSP training portfolio and use effective communication to guide clients.

• Assist the training team with online sales calls on different platforms as and when required.

• Support the delivery of long-term training contracts, including promotion of courses as and when required

• Assist in the recruitment and induction, and ongoing support of a team of administration support volunteers.

• Occasionally support events and act as an ambassador for GSP.

We are looking for a highly organised and detail-oriented administrator who can manage multiple tasks and deadlines in a fast-paced environment. You will be confident, proactive, and able to work independently as well as part of a team. Clear communication, strong time management, and a positive, solution-focused attitude are essential. A commitment to high-quality work and the values of Grassroots Suicide Prevention is key.

For this role, you will need:

• A high standard of general education (A levels or equivalent) or proven relevant experience
• Experience in a customer-facing role with a strong focus on delivering excellent customer service
• Relevant office administration experience, working to a high standard in a fast-paced environment
• Ability to learn new digital systems quickly and follow standardised processes
• Ability to work effectively within a team and build positive working relationships with diverse staff, volunteers, and stakeholders
• Strong organisational skills with the ability to meet deadlines and respond positively to pressure
• Computer-literate with strong data input and keyboard skills
• Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Willingness to learn new IT systems and software relevant to the role
• Excellent communication skills with an interpersonal style that supports and engages staff, volunteers, and stakeholders

Bonus points for:

• Experience working in a charity environment
• Experience using CRM systems, digital platforms such online booking systems and email marketing and survey platforms
• Experience supporting training and event administration

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.

Be bold. Be compassionate. Be part of something life-changing.

At The Brain Tumour Charity, we’re here to accelerate a cure and improve life for everyone affected by brain tumours. We’re leading the way in research, support and advocacy – and we’re just getting started.

As we continue to work toward our ambitious strategic priorities, we’re looking for an exceptional leader to join us as our new Director of Services. We are looking for someone who shares our ambition, who connects with our values which are bold, collaborative, innovative and community-first. And someone who shares our deep commitment to creating real change for the brain tumour community.

This is more than a leadership role. It’s a chance to shape how care, support and information are provided to the brain tumour community, and to inform and shape faster diagnosis and care outcomes. We want to ensure that no one faces a brain tumour diagnosis alone.

About the role

Reporting directly to the CEO and sitting on our Senior Leadership Team, you’ll lead a talented team of around 20 colleagues to design, deliver, and evaluate services in collaboration with other teams within The Charity and with external partners.

We’re looking to you to lead our strategic priority for improving quality of life and quality of care for all those affected by a brain tumour. This includes:

· Tackling healthcare inequalities.

· Expanding and improving our counselling, peer support and information services.

· Equipping healthcare professionals to spot the signs and to deliver better care.

· Partnering with others to amplify the voice of our community and to drive systemic change.

You’ll be responsible for strategy and leadership oversight, budget oversight, safeguarding leadership, and service evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.

Who we’re looking for

We’re seeking a strategic, values-led leader who is ready to step into one of the most meaningful roles in the sector. Your professional background may stem from health, charity, or wider social impact; what matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.

You’ll bring:

· Proven experience designing, delivering and evaluating impactful services – ideally in a health, care, or social impact context.

· A deep understanding of the communities you serve, and a track record of collaborating with others to reduce inequity and increase access.

· Strategic confidence – from service transformation to budget ownership and cross-functional planning.

· A creative and inclusive leadership style, grounded in empathy, clarity and purpose.

· A commitment to equity, co-creation and continuous improvement, and a personal motivation to make a difference.

Whether you’re already a Director or a high-performing Head of/Assistant Director looking for the next step, we’d love to hear from you.

Why join us?

This is a rare opportunity to lead change at scale, joining a bold, inclusive and emotionally intelligent charity at a pivotal moment in its journey.

We offer hybrid and flexible working options; a strong commitment to wellbeing, inclusion and learning; and the chance to be part of an organisation that listens deeply to the people it serves and acts with courage.

You’ll be joining a team connected by a shared purpose – to do more, for more people, faster – and supported to lead with authenticity and heart.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing

· user involvement projects that help organisations improve what they offer by listening to people who use their services

· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager. 

You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.

Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.

Key responsibilities

î  Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.

î  Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.

î  Provide instructed and non-instructed advocacy, where appropriate.

î  Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.

î  Act as duty advocate for our Single Point of Access referral line on a rota basis.

î  Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.

î  Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).

î  Actively promote self-advocacy throughout all work with patients, where practical.

î  Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.

î  Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.

î  Keep up to date with developments and good practice in independent advocacy (including different advocacy models).

î  Develop good working relationships with key staff within health and social care services.

î  Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.

General responsibilities

î  Participate in team meetings and training.

î  Participate in personal, team and organisational development.

î  Contribute to monitoring reports.

î  Keep to our policies, including health & safety, and risk regulations.

î  Work to our mission, vision, and values.

î  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

î  Understanding of the role and responsibilities of an advocate.

î  Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.

î  Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.

î  Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.

î  IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).

î  Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

î  Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.

î  Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.

î  Commitment to ongoing professional development.

Desirable knowledge, experience and qualifications:

î  Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.

î  Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.

î  Knowledge of mental health sections and social care services, including current issues in policy and practice.

î  Understanding of the Accessible Information Standard.

î  Advocacy qualification.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action, and getting people into work.

Our Young People and Families Hub (YP&F) delivers a wide range of integrated support services that are designed to help resolve complex difficulties experienced by young people and their families/carers. Our Hub works with those in trouble, providing early intervention to those who are in crisis, leaving care, missing from home, or with substance misuse or mental health problems - services support people no matter what their situation, and have demonstrated a high success rate.

Our Merton Risk and Resilience Service is an integrated service, focused on mitigating risk, and promoting resilience, in children and young people (C&YP). Our service aims to reduce the harm to children and young people (aged 18 and under), within the Child Exploitation (CE) and Missing service area, and C&YP (aged 24 and under), within the substance misuse service area.

Job Description

*Permanent, full-time - up to £29,000 per annum
*This role requires access to a car, and a full driving licence.

The role of Young Person's Practitioner (Risk and Resilience) is an excellent opportunity to make a direct and valued difference to the lives of children and young people (C&YP), who are at significant risk of experiencing child exploitation, substance misuse, or going missing from home.

Providing tailored support and guidance to children, young people, and families, this role will actively contribute to achieving high standards of care, quality, and positive outcomes - supporting service users to fulfil their potential, through consistent and meaningful participation.

Main Duties:

• Providing tailored one-to-one support, guidance, and interventions.
• Assessing the needs of children and young people, determining appropriate support plans and pathways, and informing risk reduction plans - supporting access to additional or specialist services where necessary.
• Ensuring that referrals, support, care, and risk management are of a high quality, with ease of transition.
• Developing sustainable joint service work with referring agencies, local authorities, children’s social care, and children and families services (CFS).
• Ensuring timely and appropriate data recording – including tracking, outcome monitoring, KPI monitoring, and assisting with the production of feedback reports.
• Providing consultation, information, training, and presentations, to a wide range of stakeholders, from varied settings (we can help to build your skills in training provision if required).

This role works in partnership with a wide range of partner agencies and commissioners, providing continuous opportunities to build your network and knowledge within the Children’s Social Care Sector.  We will also support you to build service-area specialisms, in the areas of Substance Misuse, Child Exploitation, Missing from Home, or Families work. We are highly invested in supporting the continuous professional development of our staff, and our staff are also encouraged to visit the extensive variety of national services that Catch22 can offer.

The team are dedicated to making a difference in the lives of children and young people, working through a relationship-based approach, that draws on the ethos and values of young people. Integrating a variety of work backgrounds, the team utilise a ‘Think Family’ approach – and all staff are trained in motivational interviewing, trauma informed practice, and brief solution-focused interventions – click here to find out more.

We are also interested in candidates who can demonstrate transferable experience in the following areas:

• Working with children and young people with a range of vulnerabilities.
• Building positive relationships with children and young people, and their families.
• Carrying out assessments, risk management, and care plans, and providing interventions.
• Please click here to view the full Job Description.

Qualifications

• 5 GCSE’s (grade C or above), or equivalent.
• Experience of working with children and young people, with complex needs or vulnerabilities.
• Preferable: Working knowledge of supporting children and young people in one or more of the following areas: substance misuse, child exploitation, missing from home.

Additional information

• Salary: Up to £29,000 per annum (depending on knowledge and experience)
• Hours of work: Full time, 37 hours per week*
• Contract: Permanent
• Location: Ciic Centre, Morden Library, London Road, Town Centre, Morden SM4 5DX
• We have 2 positions available. The Risk and Resilience YP Service requires a ratio of male Practitioners, to ensure that we are able to offer accessible support to young people, and where required or identified, young people have the choice of who they wish to be supported by. For these reasons, one of the positions is open to male applicants only.
• This role requires access to a car, and a full driving licence.
• Catch22 supports flexible working, and we are ambassadors of a positive work-life balance - any hours worked outside of regular contracted hours will be accrued as Toil, and wherever possible, these are taken at the member of staff's convenience.
• This is a community-based role, however we are open to discussing flexibility for remote working days where service delivery allows.

Benefits

• Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
• Access to a 24/7 GP helpline – including online video consultations, and electronic private prescriptions.
• Employee Assistance Programme – a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents (24/7, 365 days a year).
• Access to a network of trained Mental Health First Aiders, across the organisation.
• Cycle to work scheme.
• 28 days annual leave (+ 8 public holidays) – increasing to 33 days after five years.
• Matching employer pension contributions of 4%.

Somerset

Ref: CPS-251

Are you a proactive, compassionate and collaborative individual with a proven record of working positively with socially excluded children, young people or adults?  Do you have experience of delivering sessions to groups and/or mentoring young people effectively?

If so, join St Giles as an Embedded CYP Specialist Exploitation Caseworker working on our vital SOS+ project, where you will provide one-to-one mentoring for children and young people and their families who are at risk of serious youth violence, gang activity and exploitation.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the rightsupport they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this exciting opportunity

Embedded within the local authority, our successful candidate will carry out one-to-one mentoring work with a caseload of clients (aged 11-25 years) and produce support and risk management plans based on assessments, ensuring that they are equipped to think critically, assess risk, and make better life choices.

We will also count on you to develop and maintain professional relationships with external agencies to arrange bookings and promote the SOS+ service, and to work closely with the pastoral and safeguarding leads, upskilling  partners, attending partnership meetings and contributing expertise around lived experience and local  knowledge.  Assisting with providing monitoring information and the evaluation of the project and maintaining accurate records of your mentoring work, session work and data collection are both key duties, as is representing the organisation and working collaboratively with external organisations, partners and corporate supporters.

What we are looking for

• Personal experience of the criminal justice system, or lived experience of the issues facing the client group (i.e. involved in gangs or knife crime)
• Experience of assessing needs and thereafter providing support and advice to children at risk of harm, whilst advocating their interests to professionals
• Experience working as part of a multi-agency team
• A Level 3 qualification in relevant field or willingness to work towards one
• Knowledge of the issues facing this client group – gangs, knife crime, social exclusion and exploitation
• First-class interpersonal, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult and Children DBS checks with the Children Barred List.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11p.m. 3 August 2025Interview date: 12 August 2025

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 
• Birthday day off 
• Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 
• Enhanced sick pay and compassionate leave 
• Death in service benefit 
• Pension 
• Employee Assistance Programme 
• Clinical supervision and excellent support 
• A rewarding role with purpose 
• Be part of a skilled, friendly team with an engaged Board of Trustees 
• Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 
• Competency in I.T skills to work remotely. 

Desirable Experience: 

• Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Family Support Coordinator

£23,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Job Title: Family Support and Graduation Coordinator

Salary: £28,000

Working Hours: 35 hours per week

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working) 

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.   

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. 

The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.

To be successful in this role you will have: 

• Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them  

• Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years  

• Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families

• A good knowledge and understanding of local support and services for the client group
• Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights

• Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution

• Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.  

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 10th August 2025

Interview: In person at a venue in Newham on Thursday 14th August 2025

Location: Brighton/Sussex
Salary: £26,637 (pro rata)
Hours: Part-time (4 days)
Contract: Start ASAP – one-year contract with the intention to extend to permanent
Reports to: Senior Fundraising & Partnerships Manager

Who we are

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role

We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes.

This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to sign up to our range of challenge events (e.g. marathons etc.) You will be a part of a small but dynamic marketing and fundraising team and involved in many aspects of our work but focusing on filling and retaining places for our challenge events.

This is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, contacting organisations, or attending and speaking at events.

You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting and influencing and motivating people to join events. Please note that you will need to carry and set-up event materials, have access to transport and have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.

Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.

Main Duties and Responsibilities

• Recruit and retain and support participants for a wide range of challenge events, including marathons, cycling and overseas events

• Support and steward existing fundraisers and supporters, helping them maximise their impact through meaningful engagement and community-led events

• Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey

• Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new supporters and donors

• Write compelling content for multiple channels, including our website, blog, social media, and press releases, tailored to diverse audiences

• Assist with administrative tasks to ensure the smooth running of our fundraising team and activities

To be successful in this role, you must be:

Responsive, extremely organised, able to meet deadlines, and passionate about seeing growth and progress in your work and reaching targets and KPIs.

You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results. You will be a creative thinker and thrive on influencing and persuading people.

For this role, you’ll need:

• Adept at all aspects of Microsoft Office

• Experience of influencing people and organisations to come on board and fundraise

• Experience of recruiting and managing volunteers

• To have initiative and creative ideas that you can put into effective action plans

• To be socially adept and enjoy persuading and influencing

• To be an excellent verbal and written communicator

• To be a confident negotiator and presenter

• Evidence of being resilient

• A genuine passion for Grassroots Suicide Prevention’s mission and values

• To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges

• Examples of working effectively from home and being out and about

Bonus points for:

• Proven track record of fundraising and running challenge events

• Basic skills of creating impactful and on-brand designs using Canva

• Understanding of how charities work and the challenges they face

• Evidence of successful presenting and networking

Why Grassroots Suicide Prevention?

GSP is committed to promoting a diverse and inclusive community and workplace – a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution.

We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/flexible working – we offer our team a split of home and office working

• Health Cash Plan and employee assistance programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support

• Learning and development opportunities

• A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve

Employment & Progression Coach 

Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London

Permanent, full-time 

£30,000 &  34 days of annual leave

About Hotel School

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it. 

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed. 

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.

About the Role

Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.

As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.

You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.

Key Responsibilities

• Provide one-to-one, trauma-informed and person-centred employment support to students and graduates

• Help graduates overcome barriers and prepare for sustainable hospitality careers

• Work closely with employer partners to secure and support job opportunities

• Coordinate work experience placements and deliver employability workshops

• Collaborate with mentors and support services to ensure holistic, person-centred support

• Monitor and record the progress of students and graduates

• Follow safeguarding procedures and respond appropriately

About you

We’re looking for someone who is:

• Experienced working with people experiencing homelessness and/or other disadvantages or in

  employment services

• Compassionate, patient, and calm under pressure

• Passionate about empowering and motivating people to move forward

• Experienced in supporting people facing barriers

• Highly organised, proactive, adaptable, with great communication skills

• Able to build trust and communicate well with a wide range of people in person

• Experienced in admin and using systems (MS Office essential)

Bonus (but not essential):

• Hospitality experience

• Knowledge of trauma-informed or person-centred practice

Benefits 

Salary and Leave 

• Annual salary of £30,000. 

• Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

Commitment to Diversity

We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.

How to Apply

Please send:

• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) responding to the three questions below

Supporting Statement Questions
 You can draw on paid work, volunteering, or personal experience.

1. Why are you applying for this role?
    What excites you about The Hotel School and this opportunity?
2. Empowering people to achieve their goals                                                                                                         Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
3. Supporting people through challenges                                                                                                             Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
4. How does your previous experience prepare you for this role?
    Refer to the job description and share examples that show you're a good fit.

Deadline: 6th August 2025
Informal chats are welcome — please contact Dana.

We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.

Recruitment Process

If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.

Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.

We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.

Safeguarding

This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.​

Opportunity to pioneer work with children of all ages within the local community at an exciting Community Hub. The Rising Generation Pastor will oversee a team of children's and youth workers, supporting them in offering a wide range of groups and events. 

Overall responsibilities include:

- Overseeing all areas of ministry to the rising generation (0 - 18 year olds) within the church and the local community, including holding the overall vision.

- Line managing the youth team including the Assistant Youth Pastor, PAIS Apprentice team leader and Trainee Kids and Families Pastor.

- Engaging with local schools and building on existing relationships.

- Overseeing the rising generation budget and engaging with the fundraising team to seek funding opportunities.

General Duties:

- To find and initiate innovative ways of engaging with children, young people and their families both within the local community and those already engaged with church.

- To work with the Rector, the PCC and rising generation team in growing the St Peter's vision and strategy for reaching the rising generation in our local community and helping them grow as followers of Jesus.

- To oversee the running of a range of different activities and projects for children and young people in the St Peter's Community and Youth Hub.

- Work alongside mission partners such as PAIS and Scripture Union.

- To visit local schools regularly and lead acts of worship within them.

- To lead lunchtime and/or after school activities in schools, including expanding use of our Youth Alpha material.

- To assist in providing chaplaincy as requested within the local schools and to seek opportunities to grow mission.

Safeguarding

- To oversee the Children's and Youth Ministry in a way that follows National Safeguarding Guidelines.

- To respond effectively and appropriately to any safeguarding concerns as they arise, following the safeguarding protocol.

- To build and maintain consistent appropriate relationships with children and young people in person (employed staff or volunteer team members must not engage in exclusive or romantic relationships with young people under the age of 18 or vulnerable adults as this against the law and could result in prosecution).

Person specification:

- Leadership qualities with the ability to manage a team and work with volunteer leaders.

- Clear and effective communicator with people of varying ages and in particular children, young people and parents.

- Ability to work missionally within the local community.

- Ability to come up with creative ideas for engaging with children and young people.

- Developed organisational skills.

- The ability to work using own initiative when required, as well as to work with a team.

- Good pastoral skills with the ability to relate easily and sensitively to a wide range of different people.

- Ability to show resilience and robustness when dealing with challenges and maintain a positive attitude to problem solving.

- Ability to troubleshoot in high pressure situations.

- Computer literate and able to enage with new technologies.

- Abiltiy to work in sympathy with the aims and ethos of the Church of England.

Personal attributes:

- A vibrant faith and love of Jesus which they are excited about sharing

- Reliability

- Flexibility

- Willingness to recieve feedback and seek to learn from it

- Honesty and integrity

- Ability to deal sensitively with confidential information

We believe that prayer and discernment are fundamental to St Peter's achieving it's mission of restoring relationships and transforming lives.  As a staff member you are expected to:

- Attend meetings involving prayer and worship.

- Be committed to St Peter's Mission, values and beliefs.

- Maintain your own spiritual development, discover your gifts/callings and grow in discipleship.

- Live out Christian values as you represent St Peter's externally.

As a church we are committed to the appropriate development of every team member.  Funding will be provided for training and development.

This role carries a Genuine Occupational Requirement (GOR) that the successful applicant is a committed Christian and part of the church family.

Family Services Manager

Home-Start Lambeth is seeking a passionate and experienced Family Services Manager to lead our dedicated team in delivering vital support to families with young children in Lambeth. If you're a proactive leader with a heart for helping families thrive, this could be the perfect role for you!

About Home-Start Lambeth:

Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.

“Volunteer support was life changing. It was seriously so good - I feel like my life is really different today, than when I first started with you guys. I never felt judged or ashamed of where I was at. Every issue I brought up, or area I struggled with, [my volunteer] listened but also helped me to come up with potential solutions.”

The Role: Family Services Manager

As our Family Services Manager, you will provide operational and strategic oversight of all service delivery at Home-Start Lambeth. You will be instrumental in ensuring our services deliver real value to the families we support.

Key Responsibilities:

• Service Leadership: Oversee and develop service delivery, ensuring strategic and operational priorities are met.
• Team Management: Line manage and support our dedicated Family Coordinators and Volunteering Officer, fostering a culture of learning and development.
• Project and Performance Management: Lead on project management, performance management, and ensure compliance with policies and legal requirements, including safeguarding.
• Safeguarding and Compliance: Promote children's welfare and ensure compliance with safeguarding best practice.
• Volunteer Engagement: Work closely with our Volunteering Officer to maximise the effectiveness of our brilliant volunteers.
• Partnership Working: Develop and maintain strategic relationships with external partners to enhance awareness and reach of Home-Start Lambeth's services
• Reporting and Evaluation: Contribute to developing and implementing monitoring and evaluation frameworks to demonstrate the impact of our work.

What we are looking for:

• A high standard of education (BA/BSC, degree apprenticeship, level 6 qualification)
• Direct experience working with children and families from diverse backgrounds.
• Proven project management, staff line management (including performance management), and service management experience.
• A strong working knowledge of the needs of families with children under five, and current legislation and policies relating to children and families.
• A deep commitment to good safeguarding practice and professional confidentiality.
• Excellent interpersonal, verbal, and written communication skills.
• A positive, creative, and organised approach to your work.

Desirable, but not essential:

• Relevant professional training (e.g., health visitor, teacher, social worker).
• Experience working with survivors of domestic abuse.
• Experience of developing and delivering training.
• Knowledge of Lambeth and local children's support services.

Salary: £37,000 FTE pro rata (actual salary £22,200 p.a.)

Hours: 21 hours per week

Contract: Permanent

Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)

Join us and help make a real difference to families in Lambeth!